As always, I found the interaction with HTB to be of the highest quality. The “teller” was upbeat, courteous and eager to help me. And she did! I left with a smile on my face!
I’ve been banking with Hometrust, for business AND personal, including several mortgages, since it was Clyde Savings. It was a local bank, and was GREAT for years. Now there is NO customer service. Even in the large main branch, there …
The employees went above and beyond to help us, even before we became customers, and provided all the help that we needed. We appreciated their efforts very much!
Worst bank ever made me leave my disabled son in the car because they couldn’t cash it through the window extremely rude extremely nasty the nastiest people I’ve ever met in my life I hope they lose business over this so rude so nasty
Whatever you do don’t go to Katie Lusk. She completely 100% lied to my face. I don’t know if it was out of a complete lack of knowledge about her chosen profession or if it is a Home trust policy to lie to get your money. Whatever you do Don’t trust this bank or this person.
Christopher McFatter and Hometrust just made all my hard work and dreams come true. I finally closed on buying an existing business. Couldn’t be happier with how Christopher and his team handled my SBA Loan.
I love banking with HomeTrust Bank. As a consumer rights attorney who sues banks for a living, I am VERY conscious about my personal banking and HomeTrust does a great job. Attentive customer service, great fraud protection, and friendly staff.
I’m editing this again. Without going into detail, they’ve cost me a lot of money and time telling me the wrong things and changing their minds about how my accounts work. Looking for a new bank …
I have gotten 3 mortgages/refinances through Home Trust and have been very impressed by the professionalism and courtesy of the bank. I have shopped around a lot and found their rates to be much better than the the vast majority of banks. …
I recently got a mortgage at Hometrust. They beat the best available rates by half a point. The process was done almost entirely on line with email and phone assistance that was never delayed, and always very friendly. The product was as …
I opened a free checking and savings account here. I used use the account all that often but always kept the balance above the minimum. Without notifying me they decided to start charging a monthly maintenance fee on my account and …
I have been banking here for over 15 years
Every time I come to deposit my monthly check they question weather its a good check or not or I am told that they will have to hold the funds and every time I …
I called due to a refund not posting to my account for over a week. I called and the first Customer Service agent investigated, found the issue, and assured me that the refund would post by noon the following day. Needless to say that did …
I’ve been banking at Hometrust since they were known as “Clyde Savings and Loan” 40-some years ago. I’ve had a lot of great experiences with Hometrust, and on those few occasions when I considered switching to a different bank, something …
The staff helped troubleshoot a challenging issue while it was very busy at the branch. They stayed calm and polite throughout. Thank you for the great customer service.
Short story: Snarky, incompetent bank teller who shamed my cancer-diagnosed mother for going through the drive-through instead of coming inside. Due to her cancer sometimes is very weak so getting out of the car isn’t always an option for …
As always, I found the interaction with HTB to be of the highest quality. The “teller” was upbeat, courteous and eager to help me. And she did! I left with a smile on my face!
I’ve been banking with Hometrust, for business AND personal, including several mortgages, since it was Clyde Savings. It was a local bank, and was GREAT for years. Now there is NO customer service. Even in the large main branch, there …
Too slow
Excellent customer service at the drive thru ! Very nice young man Daniel ! Lucky to have him great job !!
The employees went above and beyond to help us, even before we became customers, and provided all the help that we needed. We appreciated their efforts very much!
Worst bank ever made me leave my disabled son in the car because they couldn’t cash it through the window extremely rude extremely nasty the nastiest people I’ve ever met in my life I hope they lose business over this so rude so nasty
Quick and courteous and had the knowledge to answer all my questions
Absolutely love the online banking. I am on the road 24/7 and hometrust has made it so easy to use and understand.
Whatever you do don’t go to Katie Lusk. She completely 100% lied to my face. I don’t know if it was out of a complete lack of knowledge about her chosen profession or if it is a Home trust policy to lie to get your money. Whatever you do Don’t trust this bank or this person.
Christopher McFatter and Hometrust just made all my hard work and dreams come true. I finally closed on buying an existing business. Couldn’t be happier with how Christopher and his team handled my SBA Loan.
I have to differ with these positive reviews that are 2+ years old.
After deciding to buy a new home, I decided to get pre-approval and compare …
I love banking with HomeTrust Bank. As a consumer rights attorney who sues banks for a living, I am VERY conscious about my personal banking and HomeTrust does a great job. Attentive customer service, great fraud protection, and friendly staff.
I’m editing this again. Without going into detail, they’ve cost me a lot of money and time telling me the wrong things and changing their minds about how my accounts work. Looking for a new bank …
I have gotten 3 mortgages/refinances through Home Trust and have been very impressed by the professionalism and courtesy of the bank. I have shopped around a lot and found their rates to be much better than the the vast majority of banks. …
I recently got a mortgage at Hometrust. They beat the best available rates by half a point. The process was done almost entirely on line with email and phone assistance that was never delayed, and always very friendly. The product was as …
I opened a free checking and savings account here. I used use the account all that often but always kept the balance above the minimum. Without notifying me they decided to start charging a monthly maintenance fee on my account and …
I have been banking here for over 15 years
Every time I come to deposit my monthly check they question weather its a good check or not or I am told that they will have to hold the funds and every time I …
Lisa helped me greatly at this time as she has a couple of times in the past. I’m always grateful to her.
I called due to a refund not posting to my account for over a week. I called and the first Customer Service agent investigated, found the issue, and assured me that the refund would post by noon the following day. Needless to say that did …
Kendra is such an awesome person! Knowledgeable, positive and helpful in every way.
I’ve been banking at Hometrust since they were known as “Clyde Savings and Loan” 40-some years ago. I’ve had a lot of great experiences with Hometrust, and on those few occasions when I considered switching to a different bank, something …
The staff helped troubleshoot a challenging issue while it was very busy at the branch. They stayed calm and polite throughout. Thank you for the great customer service.
Short story: Snarky, incompetent bank teller who shamed my cancer-diagnosed mother for going through the drive-through instead of coming inside. Due to her cancer sometimes is very weak so getting out of the car isn’t always an option for …
Be careful with residential construction loan products.
Due to poor disclosure and miscommunication, we will pay more than $20,000 in …