First National Bank of Omaha is proud to serve Omaha and offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more. We’re the Great Big Small Bank and by remaining fiercely independent and family-owned, we make decisions based on what’s best for you. Always. Your success is our success and why we’ve been in business for more than 160 years. Whether you’re looking to open a checking account, buy a home or finance your business we’re here to help you on your financial journey. Visit a branch today.
1620 Dodge St, Omaha, NE 68102
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Anti American
Arguing about a account that i didn’t open
Anti-American. Hate freedom. Avoid at all costs.
Please close this bank and do the community a favor
Some times they have free candy !
First National Bank of Omaha it Rocks!!! The website is easy to navigate and follow.
Employees dont listen to the customers and argue and argue. Which causes errors. Very arrogant
AWFUL customer service! I am in the customer service/ sales industry and have NEVER been treated with such disrespect, EVER. Have some class First National.
Get all my notarization’s done at this place. They are very helpful and tell you politely when something is wrong.
The worst bank. they closed my account because I am Syrian and they were not even ashamed to say it straight to my face.
This bank has terrible customer service. There are countless numbers of banks. You can do much better looking elsewhere.
Their online banking is very convenient and they are always helpful. I’ve always received prompt service at their local branches.
When I first opened my bank account with First National Bank I knew it was going to be a great fix. I am looking forward to doing business with these guys for a long time.
Would not open a donation account for an 8 yr old child killed yesterday because we did not bank with them! Nice to know how much your bank REALLY cares about people in the community!
Great banking experience. FNBO gave me a chance when my credit was not the best and thanks to them my credit rating is going up. Thank You FNBO.
On the terrible side. Online is down a lot and very hard to use. I have to reset my password every other month because something goofy happens. NOT a good on-line bank/credit card
this people send you the wrong credit card info offer and they dont take responsability for their mistake and put it on you and mark your credit wacht ou with this people they dont care about you only them i’ll never do business with them again i dont recommend this bank to anybody.
Largest independently owned bank in the country. Owned by the same family for over 150 years. Hands down one of the best banks in the country as ranked by Forbes magazine.
I have banked faithfully here for years. Their customer service today on the phone really let me down. She was very rude and refused to acknowledge my problem. Be wary of this organization. When there is an issue they do not help you.
website very user unfriendly for credit card payment, frequently “unavailable” resulting in late charges by the time payment is possessed. Another way to increase the profit margin? Closing this account ASAP
Horrible customer service you make a payment and they will float your check for 5 days then give you a late fee. I have to call my local bank and prove I am correct then they say they are sorry it is not them. …
If I could rate them no stars, I would. BEWARE!! They won’t return calls when you need them, and they will continue to charge you even after you cancel service with them. There are so many hidden fees, charges for everything you can think of and then some. I DO NOT recommend this company –
Whoever is in charge of their online app should be fired. It never loads… security issues? Bad coding? I’m not sure but they need a new IT team..
THIS BANK IS THE MOST UNSAFE BANK I HAVE EVER EXPERIENCED. THE SAFETY DEPOSIT BOXES ARE NOT SAFE. PEOPLE ARE RUDE AT THE LA VISTA BRANCH AND THE SHADOW LAKE BRANCH. WROTE A CHECK TO SOMEONE BUT DID NOT SIGN IT, BUT SOMEHOW THE PERSON WAS …
Do not use their credit cards. If you have one, cancel it. They have no fraud dept. When you call, you get VOICEMAILS. If there is fraud, they continually promise to help, and they do the opposite. Reported to BBB, FTC and FBI.
I have had my account with First National for years. And every year my app somehow resets my password. I never change it and have it written down in my phone to double check. Yet contentiously it tells me I am wrong, I know its probably …
It would be helpful to know which locations have a night depository. Also to be able to transfer funds on line between one’s personal account and their business account. Nothing but positive experiences at FNB.
Great local bank! I thought it might be difficult to switch banks, it wasn’t. Couldn’t be happier. I wish I had done it long ago. …
HORRIBLE EXPERIENCE getting out of their contract!
I was grandfathered into using Tsys Merchant Solutions when they purchased the …
Worst credit card company I have ever dealt with. Still trying to get my money back from them, from when they harassed and bullied me into double paying. I never even chose this company; I was a Partners First customer and this crap company bought them out. I have been fighting with FNB ever since.
If I could rate this site zero stars I would. They are not set up for Ipad enrollment yet they have an Ipad app. The enrollment feature is not intuitive in that you cannot accept the terms unless you click on terms and conditions first. …
First National Bank of Omaha is one of the worst banks to deal with locally. I used to have a car loan with them years ago and if it was 10 days past the due date they would call you non stop. I had a family member recently go through a …
STOP READ THIS….FNBO financially extorts it’s customers. In 1978 when I worked for Eastern Airlines I applied for a credit card from Eastern Financial and when the airline went out of business in 1991 FNBO acquired the business. I …
Good credit card interest rates but very difficult to work with. To pay online from your checking account you need to send in a paper form. You cannot set up a minimum balance , or any other recurring payment except to pay in full. Very antiquated online banking.
I had written a principal only payment and was written on check in memo. The teller had asked if it was principal only. She applied it as a regular payment which was not the proper application. Be nice to have staff do what they’re instructed to do
As I sit here typing this review there are tears blurring my eyesight, streaming down my cheeks, I have never been so shaken, terrified, or felt this level of panic! The customer service I received from this institution this weekend has …
First National Bank is reliable, safe and makes banking EASY! There are branch locations/ATM’s all over town and with the new Mobile App, I can do most everything from home. Overall, I’ve had a very positive experience as a First National Customer and would highly recommend anyone who banks anywhere else, switching over today!
I open a secured account over a year ago this July makes it 1 year, I was told at the Bank on 50-51st and Ames that I will get my deposit back with in 1 year that was a lie!!! This bank is the worst I called them today to discuss my credit …
I always have extremely pleasant experiences with FNBO. I’ve banked here for almost ten years – my parents banked here for their entire lives. Anytime I needed help or had an issue, they dealt with it immediately and offered me excellent …
I have had a cc with FNBO for over two years and have not had one bit of trouble with this bank. I was a little leery of the pre-approved application I received in the mail, so I did some investigation and found FNBO a very stable and …
I am very pleased with FNBO, They have given me a line of credit that no other bank would. I do not have a problem with interest rates for the simple fact that I pay my credit cards if full every month. Credit cards are not designed to be …
I do not recommend doing any business with this bank. They just randomly shut off your cards and their customer service is absolutely useless. I regret ever having a credit card through them.
I have had a checking account with First National Bank of Omaha for nearly two decades, and have had an excellent experience in all respects. Their online banking is very useful and I love using the new app to deposit checks without even …
I paid off my count in full in December at the end and got a notice today that my car was shot off due to inactivity. Some people pay their bills off and expect to have their credit card when they need him and 1st national bank has let me down.
i have been credit card holder for 5 years and then stole my social security funds that is used as payment to the card and reduced by credit limit despite being loyal for 5 years and make payment on time and never over the limit and pay …
Spent more than 10 minutes walking around the building in the cold, looking for an entrance. All the doors were locked with signs saying “No entry”, and none had useful guidance on how to find a working entrance. The actual entrance also …
Worst monthly experience ever! You have changed the URL for paying personal credit cards at least four or five times since I have had my have had the rewards VISA card. I get a paperless statement, but no link to log in to the correct site …
I have been a customer for 2+ years now. Have a mortgage loan and a auto loan. I have had zero problems. Customer service at the branches I have been to is friendly and helpful. …
Wouldn’t let me transfer money between my, sole owner, savings and checking account which forced me to use their credit card. Appalled! Think twice before banking here, I’m in the process of switching banks. Been a customer of theirs since 2002 when I was hired and worked for them until 2009 when I left to teach. Disappointing.
Have been paying my credit card account on time for the last 2 years. I forgot to make a timely payment because of an unintentional oversight. I received a letter 2 weeks after the due date telling me my card had been suspended. 3 days …
Well, thank you for messing up my credit score and not getting your bug fixed as promised and costing me money now. Not that “Great Big Small Bank”. Seriously disappointed. During waiting time to sign the refi, they froze the original loan …
I have been using FNBO for checking, savings, and credit card for years and have had no problems. I am impressed with their fraud department stopping two unauthorized usages of my credit card before they were processed. I have had no …
While CS reps seem to be cordial, they do not follow up. Not completely their fault. They use a call center that takes calls, they have no personal or professional email accounts associated with the bank as to be able to connect that way or …