Space Age Federal Credit Union

Bank/credit union, Space Age Federal Credit Union

Space Age Credit Union delivers world class financial products and services by a team of outstanding professionals. Each member of our credit union has an equal voice in how the credit union is operated. Our Directors are all volunteer members of our credit union; therefore, profits are paid back to our members in the form of lower loan interest rates and higher rates for deposits. We are here to do one thing and one thing only; Serve the members of our credit union by offering the best products and services at the lowest cost to our members.

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Space Age Federal Credit Union Reviews ( 40 )

  1. Great Customer service!
    I have had 1 motorcycle loan back in 2013. Once that was paid i got another loan for a jeep. Soon after i was approved through SpaceAge for a home loan!! I am …

  2. I have been a member at SAFCU since 1974 when I was in high school. I have had student loans, car loans, checking, savings, money market, business accounts and other accounts there. Have there been mistakes over the years? Of course, a few. …

  3. I have 2 loans with them and they always mix the payments up. Watch out, they conveniently cash your loan payment 1 day after the grace and then charge a late fee. I asked the manager about it and he turned red but denied it. They also …

  4. Had the same thing happen that I’ve seen a few other reviews for. Took the economic relief loan that I didn’t know much about which was on me and just had barb call and threaten to repo even though the economy is still just as bad as …

  5. Really enjoy working with the team at Space Age. We had an off road vehicle financed with Blue Federal Credit Union – they were a nightmare all around. Space Age has much better interest rates, and exceptionally better customer service, …

  6. The worst bank or credit union you could ever deal with. Stay away! I had purchased a motorcycle with a loan through Space Age. I paid all of the fees for title work. 6 months later when I decided to sell the bike the credit union had not …

  7. My whole family bank with them. Three generation from grandparents to grand kids and they remember all of us! They always provided amazing experience for us. Their online banking is very convenient. Even when I have to call in, they always …

  8. Gave them 1 extra star because the ladies answering the phone seem nice. Been waiting 2 weeks for a simple phone call from one of their lending personnel named Matt about a current (and second loan I’ve gotten with Space Age). Guy always …

  9. I personally had good experience with Space Age. Financed 3 motorcycles with them over 3 years and never had issues with payments and acquiring titles after I paid off the bikes. The lowest motorcycle loan interest rate that I could find. …

  10. This bank is terrible. Can’t log in to the app, can’t connect to the cash app even though it takes you through the process of authentication. There is literally zero support via phone especially after the hours of 5 or on the weekend. What …

  11. I’ve been a member since I was a child, when my folks helped me open my first savings account. I added a checking account when I got my first job, and a loan when I got my first car. (I’ve financed several vehicles with them over the years, …

  12. Bought a bike from fay Myers and had a loan through these people. Had my bike stolen and have had issues regarding my gap claim. Was not informed I could take advantage of this claim until it was 30+ days after and was unable. Barb in …

  13. I wish I had read the reviews before accepting this bank for a loan from Fay Myers. Everyone is saying the same thing about the same people and odd personally just spoke with the VP who reflects that this is a company standard. THEY DID NOT …

  14. Hard To Deal With!
    So I am not really sure if these people really know what they are doing! I financed a motorcycle through them I think it was for 48 months but my payment was …

  15. It was my pleasure to work with space age FCU, financed a bike from a person who had a lien with them, got the deal done in 3 hours.
    Look for wonderful Isabell, very knowledgeable, friendly, professional and practical!

  16. I love this credit union! The staff is so friendly, patient, and kind, I’ve never had a long wait in line, and they have great rates! I recently got a car loan. Automotive Avenues took care of all of the paperwork with Space Age. A few days …

  17. I have been a member of this fine Credit Union for 18 years. They have supported me both commercially and personally throughout the years. I have had numerous recreational vehicle and car loans, refinanced my home to take advantage of the …

  18. Terrible credit union and I would never recommend them. We are so upset we are going to switch over to avoid working with them any longer. We had a loan through them and they charged us $650 for insurance for two months on a OHV. Because …

  19. I’ve been a member for a few years- I reluctantly joined because my spouse is big on credit unions in general (I normally bank at the big banks). Being a member has been a GREAT experience! Their platinum credit card is the best deal in …

  20. I have enjoyed having my accounts with Space Age. I have had 4 car loans, a credit card and the savings account with them. I find them easy to deal with and very nice on the phone. I have had a couple of small issues but when I call them they always get handled professionally and quickly. The interest rates are good.

  21. This business is so wonderful. They do have mobile apps now and you can make online payments if you transfer from an external bank account. They really truly care about every single member. Each Christmas they offer the ability to skip a …

  22. These guys are the worst. Customer service is subpar, they will always send you to voicemail and regardless of how many messages you leave, they never call back. Avoid them. Definitely don’t get a loan with them.

  23. I’ve been a member of Space Age for about 3 years. This was a great company to work with and have my loan with up until about 3 months ago. I had been in contact with Tanya for the first couple of years and she was great and patient. With …

  24. Employees are absolutely clueless, I’ve had in-person and over the phone transactions go wrong even after confirmation with said employee that the transaction was done. I now have to wait until Monday because they have no Sat. hours to get …

  25. I’m just curious as to whatever happened to customer service?? I have waited over 5 weeks for a new debit card and every time I call all they say is, the only thing we can do is order you another one. leaving on a trip with no access to my money.

  26. Spaceage was the first bank I ever financed a vehicle with. I was excited about buying a new motorcycle and was upfront with the bank about not being the most familiar with loan process, payments ect. …

  27. Worst customer service. No managers available for 2 days??? When I received a call back Barb was more interested in telling how I’m wrong and didn’t want to help me. Very rude not helpful. Made a problem I need help with my problem to continue to deal with. Nothing was resolved!!!!

  28. This place has gone downhill- at maximum velocity. They’ve lost a stimulus check and 2 Tax returns of ours. And the IRS had the correct account number. Hmmm. Judging from my experience here, your money is safer and more protected in a glass …

  29. This credit union is an absolute joke, I am so thankful my money is not in this bank. I had the unfortunate luck of selling a car to a member. What kind of credit union does not have cash on hand for a simple loan? Most work I have ever had …

  30. I spoke with a loan officer ” Jason” about a new motorcycle loan. Jason was patient with my questions and walk me through the dealership process. Which no doubt saved me a lot of disappointment and money. I have been with Space Age FCU since 2019 and love their services.

  31. We just paid off an auto loan at Space Age and needed the title to sell the vehicle. I called and spoke with Shirley who was extremely helpful explaining exactly what I needed to do to get the title. The next day I spoke with Tonya to be …

  32. I needed some answers about my loan pay off. I had submitted, but the next day it did not show on my account. Not only did Shirley help me, but she also went the extra to ask a supervisor for help. When that person was busy, Shirley offered …

  33. Customer service is non-existent. Had a recent auto loan with them – which of course includes a mandatory savings account. Paid off an 84 month loan 78 months early. Was never informed they had a $200 minimum balance requirement for the …

  34. Unacceptable customer service when trying to reach someone to speak with about being double charged in a month for a vehicle payment. All I got when I called was, “yeah we have noticed that this has happened to a lot of people” is the …

  35. I have banked with space age my whole life. My parents helped me open a banking account and I got my first secured credit card here which helped me build my credit. I love that there is an app which I used all throughout college. I can …

  36. Finishing paying off a loan and still had a savings account there. No one told me you were going to get charge $5 a month for having a savings account there. I was always on time with my payments and this is how you treat your customers. …

  37. I have sent multiple emails with absolutely no response and I have sent them directly through email and their website. Also they added $2200.00 on our loan with no warning whatsoever because they said we didn’t have insurance on the …

  38. Isabel and Luke were super helpful when I was in the process of purchasing my new car. They were patient and thorough when answering my questions and explaining the different factors of my pre-approval and loan. When I had an unexpected …

  39. I used Space Age for years for several motorcycle loans. They were the best in class for these. I know because I was a sales manager at a multi-location Harley dealership. I no longer need these services and let my member account sit idle …

  40. Pretty terrible experience. Bank Elsewhere. I’ve had multiple loans through these guys and I’ve always had to send in checks because doing it over their site or the phone involves a fee. (That’s what I’ve been told for years. I was just …

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