Its not trustworthy company.Please don’t take their service this company. don’t even refund the check/money after getting the card.I have been trying to get my money since March
I swear to Christ these people do not answer their phones ive been on hold for over 2 hours and hung up on twice can’t wait to get on the phone with an actual person just to lose my mind
WE USE THEM IN WATERFORD MICHIGAN AS OUR LAUNDRY PROVIDERR MULTI FAMILY. APARTMENTS iF I COULD GIVE 0 STARS I WOULD. THEY ARE USUALLY FAST TO SHOW UP BUT RARELY FIX ANYTHING. I GET SO MANY COMPLAINTS IT MAKES MY HEAD SPIN. WE CALL CUSTOMER SERVICE ONLY TO BE HUNG UP ON 3 TIMES . AVOID AT ALL COSTS.
I worked there…and if your Fake & Rude…You will be a great customer service rep for those RAGADEY washers…every single customer calls and complains about…IF U HAVE NO EMPATHY U WILL FIT RIGHT IN….
CSC doesn’t ever communicate back with me and takes over 3 months to get anything fixed. If we weren’t tied into such a long contract with them I would be requesting out of it immediately.
I wish I could give less than one star.Machines vandalized.7 calls to company every tenant got a different story.Last one was guy couldn’t access building or laundryroom…it is in a small parking lot and unlocked clearly marked.Just come remove your equipment so the owners can replace them with a qualified companu.
I would give them zero stars if I could. I cannot even begin to detail the hassles I have been having for months. Messages, service requests and even certified letters go completely unanswered. Terrible customer service.
I lost money in a broken air pump machine. I called the 1800 number. great customer service and I received a check in the mail for my lost payment with the broken machine. Thank you.
Avoid using Coin Mach for laundry needs in your apartment building. We have been waiting since February 2nd for service on machines HVC-967 in Santa Monica, CA. 90402 for service. The laundry machines are constantly breaking with no service from Coin Mach. Owner.
I had a great experience working with this company! The customer service was wonderful from start to finish. The delivery was on time and the driver was very professional!
Price increases and reduced times. the machines fill up and nobody will collect. All in all I’m mad I have to deal with a location that uses this company and I’m mad this company is complete garbage. No idea how they’re in business the way they do things.
This company does a great job of delivering and installing quality washers and dryers for rent in an apartment. I have a high satisfaction with their products and services.
A complete rip-off company.
The machines at my apartment complex have been out of order for three years. I called twice and was told they would be repaired within two days. That was 3 weeks ago. They have done nothing.
Worst company ever. Machines broken for months to years at times. They only want your money. Thank fudge my contract was done with them. I switched to commercial equipment company. They actually seem to care for their machines and customers.
A card my apartment complex gave me isnt reading the amount. I lost 30 dollars on it. My complex filed a report yesterday. Now i receive an email i need to mail in the card and the refund process takes about a month
Bought a card ($5) from one of their machines to do laundry at a campground. Was then unable to add funds to the card, repeatedly got error messages even had staff at the campground attempt to trouble shoot for me. Ended up going to a local …
Just wanted to give Kudos to Michael (with the Gages) its not everyday you run into someone with good work ethic and manners just thought his superiors should know they got an AWESOME employee!
This is the absolute worst company ever. “They strive for great customer service” yet they aren’t even tolerable. They don’t even deserve the 1 star I had to give them in order to post this review.
Filthy, banged up, rusted machines which were definitely not sanitized before delivery. I suspect they came directly from one place to be installed at mine. Pay attention to these reviews if you are considering doing business with this company. It is a waiting game and time wasted. Better off buying your own.
Jason, working today Saturday 7/1/17, was absolutely awful. First, he kept telling me that my card number was not pulling up, which I knew was an error on his part because I have used this card for months and had just had another employee …
First did not pickup the equipment, tried to side hustle my daughter, then was really rude to her, then they left while she was on her way to let them in. So customer service wants to give me later date, Supervisor never called me back, and one rep even hung up on me.Never again.
The dryers at Hubbards Ridge in Garland did not dry the Damp clothes that I brought to dry. The equipment appears to be older and maybe out of date. I used 4 dryers at a cost of $1.50 each just to get back the same DAMP clothes. Money …
Trash never use a washer or dryer from this company and their customer service is the worst! Absolutely rude and disrespectful.. I have been hung up on many of times The apartment complex I live in uses these washers and dryers and they …
A “technician” came out to my apartment complex The Fields of Valley Ranch and he was trying to remove a washer which hes not allowed to do without supervision from our maintenance team. He decided it was okay and busted the pipe causing my …
Not satisfied at all. Phone rep stated that I or someone over the 18 needed to be home for delivery . Whoever delivered called and texted early the morning of delivery asking if I would be home or I gave my complex permission. I called …
If you are a company looking for ZERO star services for your community go for it. Believe me it will affect your community and customer reviews. If you are a tenant and your landlord is using this company for your laundry services consider using public laundries and better forget about your refund at the time of cancellation!
If I could give negative stars I would. We have weekly ALMOST daily issues. Their portion of the commission check is HUGE and they do not take care of the customer or most importantly, MY CUSTOMERS. I would be a bit more “okay” with their portion if we were properly taken care of.
Horrible Horrible service. It doesn’t matter which truck stop I visit, the machines don’t work, steal money, don’t cycle right, don’t spin, don’t drain, etc etc. And I come back the next week and the coin boxes are so full they won’t take …
The worst! Do not do business with this company you will regret it. The washing machines do not work and there is no one to service them. I had a machine broken for over a month and no one would come service it. I cancelled my contract and …
I called the customer service number on back of card. The lady on the phone was short and rude. I simply wanted to add money to my card and she said no and hung up. I do not advise anyone joining this company. Terrible service! I never …
If I could I would have left 0 stars. Stay away from CSC Service Works if you are a small customer. We own a residential rental building and leased 1 Maytag washing machine and 1 Maytag dryer for 5 years. CSC Service Works acquired the …
One of their drivers changed lanes on 121 N on 10/9 ~ 10:45. Fortunately I didn’t flip my car when I had to take the shoulder with rumble strips. I was very lucky. Tried to call the company but got put in the recorded message loop.
We have 2 washers and 2 dryers in our apartment complex. Usually only 1 of each is working and when I put in service requests, it takes weeks. The dryers never completely dry any load, even a small one. And I have lost way too much money to …
Terrible. You cannot get hold of a human unless you have exactly what the prompt requests. I wrote them and returned 3 cards for refund, 3 months later and I have not received a response. …
Terrible customer service from the managers themselves, unresponsive, work orders are always delayed and late. We’ve been asking CSC to pick up their machines in our laundries from March and still nothing… …
Highly unethical company. I’ve been battling with them for months to get machines removed from the building I purchased and they will not even come pick up their machines. The tenants in the building have had multiple issues with the …
Similar issues as previous reviews. When I called the service request number the woman quoted 3 business days as a time frame for fixing the machines. If property owners and managers care to read the reviews, this business probably would …
Delivery was just on time and appliances were brand new. Installer did it all in 15 mins. We are happily using the dryer and washer at home now, it’s a hassle free way to get your laundry done whenever you need.
Washer straight up flooded my laundry room and it was the 2nd washer I had them bring out. I called to complain and see if I could get a brand new one and they said all they had was “like new”. So I immediately canceled the account and having to come get both appliances out of my apartment.
This is my 2nd time around to have rental appliances from Appliance Warehouse. Great, friendly customer service every interaction. Have had no issues with the appliances in the past. So far so good on the new appliances that we just …
Called to place a request service and collection for 7 of our 8 wading machines and 4 of our 8 dryers at The Raleigh Apartments. They stated they received some request last week but should be able to, “get someone out here in the next week …
I would give zero stars if possible. The complex I live in is for elderly and disabled. The machines are coin operated. There are two washers and two dryers on each floor. Sounds convenient, but it’s difficult to find a washer and dryer on …
I suspect that most of the good reviews of this dumpster fire were all done by employees. I worked there for about 7 weeks, which was a horrific experience. I know for a fact that one of the five star reviews is from an employee because I …
My experience was awesome. Antoine (AW Delivery guy) put my mind at ease with a constant update on the W/D installation. He addressed all my concerns about the delivery. Especially since I could not be there due to work. At the end …
On October 25/26, I scheduled a MOVE. On November 6, the delivery guys failed to pick up the appliance even though, the rental office had a key release form. Then once I rescheduled for another MOVE pick up for the Nov 13. There was only a …
I have nothing but horrible service with this company. I put in $2.00 into 4 machines and upon making a phone call was told I would be receiving a refund. 4 months, 5 emails, and another phone call later I still have not received my refund. …
Where do I start, my initial delivery was scheduled and the sales person stated, on the day of delivery the driver will notify you 1 hour before they arrive, and you will be receiving new appliances because we have some available in our …
Easy fast setup and delivery with just as easy fast pickup at the end of my term. Friendly service and the machines work great. I did not have any issues washing/drying my clothes/linens/dog bed/etc. If I need a washer/dryer again for another apartment, I’m calling these guys first.
CSC ServiceWorks is the most unprofessional company. I would highly advise using any other option for your business. We signed a contract with them in April and 8 months later they’ve not followed through with the product delivery. Their …
Thank you so much for providing me with amazing appliances! The driver / delivery guy / installer was amazingly friendly, he called minutes before showing up to make sure I was going to be available. Once here he was super friendly very …
I NEVER write a review but I am so angry at this point that I hope I get a response with a review. I have been trying to order new laundry cards for the past two months to no avail. First they tell me they cannot program the cards that I …
Rented a washer and dryer from appliance warehouse in Oklahoma City and their customer support is horrible. Waited 2 hours to get help. Needed appliances replaced and I get a message stating my pickup date change to 3 weeks in the future. …
Zero, zero, zero, and another zero. This company deserves a big fat F. This company is horrible. They were supposed to pick up my washer and dryer but the driver came by my apartment without calling. When I called customer service they …
Horrible experiences with their washers and dryers! After reading reviews I see im not the only one. Everything from card readers not working properly, washers not washing properly, and dryers not drying properly. Customer Service has …
Terrible experience with this group. They were easy to setup and get installed but they are like a leech when you want to leave and their pickup process is incredibly difficult. They don’t allow you to schedule a pickup online but rather …
Terrible service. Cannot get them to come service our community’s laundry machines or even our card machines!!!! Customer service all working from home and don’t care. Managers and supervisors do not call you back. The account manager …
Never came to install. Terrible customer service. I am on day 3 of trying to get it installed and they refuse to cooperate. Came before 9am so I can’t have the apartment complex let them in. I called off work again today to no delivery. Waste of time and money.
If I could give zero stars I would. I live in an apartment complexe that has hired this company to run and operate our laundry room. Why,? I am still not sure as they are terrible. They have had machines out of order for almost a year and …
DO NOT USE CSC. their technicians are incompetent. They provided the wrong machine. I have had 4 technicians come out to look at ONE machine and none of them have produced results. My business will not be using them for any of our other locations. FIND ANYONE ELSE!!! if I could give negative stars, I would.
BUYER BEAWARE!!
Service ticket written January 26. Service to be done Feb 2. A WEEK? Ok…dealt with that. Cancelled the 2nd on us at 2:30pm. Said they’d be back the 3rd. We …
Appliance Warehouse of America dba CSC ServiceWorks:
There is no offer for 0… ZERO!
I have been in the process of gathering data on your company for 17 months now. …
This company is absolutely atrocious. I am surprised that they haven’t been involved in a lawsuit, but it will probably be coming to them soon. This company and Appliance Warehouse of America have officially stolen my money. I put in an …
Over the past few years I have lived at my current residence, the laundry machines provided by CSC have regularly been in need of maintenance. Currently, 4 out of 5 laundry machines at the apartment building have been out of service for 5 …
This company is absolutely AWEFUL! I have never had such terrible customer service experience and I love leaving good reviews. Honestly, these machines over at Acacia Apartments have been down for months! Every time I call them or put in a …
Horrible experience with company. I moved to a new location and put in a request to have my washer and dryer delivered. They were a no call no show and nobody could tell me why. Instead of offering to get me one the next day they told me I …
Always can not reach you guys calling for help and I try to let you know I am moving house and it’s hard to get help from you guys anyway I already left my apartment and I moved the appliances but I don’t want be charged no more if you guys don’t want take your appliance I go ahead and block my bank card
Absolute WORST company. Their techs will come out to “service” appliances after weeks of multiple tickets being put in and do absolutely nothing. All 4 of our washers have been out of order since January. Someone FINALLY came out this past …
I called about an error they made on my bill after trying to get through to them for weeks. They hardly ever answer their phones. When I got through an agent named Dorothy was very rude when I asked her for an itemized breakdown of the bill …
Heavily unsatisfactory service. For the past year, 3 of our 4 washing machines have been broken. The final washer has problems, but is usable. Of our 4 dryers, 1 has refused to accept money for the past year. The equipment is visibly …
Their Machines have been non working, broken, dirty for almost a yr and no Matter How Many times We Call for Maintenance, they never Do Anything, the Machines are broken, CSC is trash, no Human Customer Service, non working Machines, …
I own my washer and dryer after 18 months of renting at an affordable price customer service was awesome and my work orders were tended to I’m glad I chose Appliance Warehouse after being informed about them by my friend Scoticia King (Scotti2Hotti) and I will inform anyone interested in purchasing a set about Appliances Warehouse.
Their service was awful no communication and very little professionalism. I’d rather eat a pair of Levi’s jeans than go through their rental process again!
Predatory laundry company. They rely on you never asking for a refund and make it impossible to get the refund even though It’s your money. 1 review is 5 stars because of the parking lot. I guess that’s an employee review. Machines ALWAYS …
Order appliances and did the payment but the appliances not delivered and they keep on postponing the delivery date. Had to cancel it after it was rescheduled couple of times and didn’t inform me about the reschedule, had to call customer service to know that it was rescheduled. WORST service better try other company…
Echoing a lot of the other reviews describing the terrible customer service. I purchased a CSC card about 6 months again and put $5 on the card. I never used it nor did I add any additional funds. I had a random $2 charge from CSC when I …
Do not use this service. I ordered a washer and dryer over a week ago. First driver failed to deliver and I was rescheduled for the next week. Second driver cancelled and I was assured it would be delivered first thing this morning. When my …
Scheduled a pickup two different times. The FIRST time they didn’t show up nor call. They claimed the pickup didn’t happen due to truck or equipment needed to pickup the stackable W/D was broken. …
I worked here for almost 3 months. When I first started. I was excited for a new opportunity & somewhere to grow! About a month ago, my former manager pulled me into his office & asked me “if I have ADD?” Just because i didn’t do something …
I have been renting from them and I had no problems with anything yet I will continue til I’m able to afford one to buy they are very reliable and will help with any problems
I have been renting a washer and dryer for a total of approximately 2 and 1/2 years Thid is my second set which is rent to own and the service,repairs and customer service has been great.
I rent to own a brand new washer and dryer and it only took last than a year to pay it off I will definitely recommend appliances warehouse to my friends and neighbors
I have been customer for two years and I have had to move once so far and they made the transition so easy! And I know they will help make my next move just as easy.
Great experience so far! Had some issues with the dryer at first but customer service was able to give me an appointment right away and had someone look at it very fast!
I’ve been with this company for a year in a half & I have had zero problems. I requested a move once & they came and moved my appliance with no trouble & fast. Thank you so much.
DONT ORDER A STACKABLE WASHER AND DRYER! I had them replace it 2 times and they were all like this. The driver told me management doesn’t clean the units and that they are all like this. I’m currently trying to get a refund since I never got to use them but I highly doubt that will happen.
This company has horrible customer service. The phone service people are clueless about anything of their job and say false information just to get you off the phone. Supervisors never return your calls as well. I’ve been waiting 3 weeks …
They charged me for insurance even though I opted out of insurance. However, their service is good and timely. Washer and Dryer work well. Website is difficult to navigate.
so far, so good. delivery was quick & easy & so far no complaints. The app is also very useful for making payments & seeing important account information. all around a good service & definitely recommend!
Installation was seamless and appliances have worked very well. I’m glad they have this rental service since my apartment complex only has community laundry and it’s either always busy or very unkept.
I chose the lease to own option and after I received the appliances at my home Appliance Warehouse said they had no records of my leasing agreement, wouldn’t assist with repairs to the appliance nor refer me to someone that could repair it. The customer service is horrible and the employees were rude when I called to request assistance.
Great! I rent the double stack washer and dryer and it handles the heavy duty well. In a small space it holds a lot of clothes. I trust it to handle my laundry every week.
Never had any issues, the installment was quick and both washer and dryer work perfectly I’ve been using their service for over a year now and will use again.
This is by far the most unprofessional company I’ve ever tried to do business with. I hadn’t gotten my merchandise they never delivered it l called for two days straight even their customer service people are rude. I asked for a refund and …
I have rented my washer and dryer from Appliance Warehouse for going on 5 years now. They have been incredible to work with, very affordable, I even moved and they helped get me set up at my new place. Highly recommend!
They were suppose to deliver on 7/29 and no one showed up. No call. Nothing. I call at 6 pm when I get off work and they tell me the tech said the equipment hadn’t been cleaned and can’t be delivered. They rescheduled for today 8/2 and they …
They continue to call and send me letters about a washer and dryer that THEY HAVE!!! When the representative came out to my residence, I was two weeks from moving but offered to give him a payment for whatever was owed as well as pro-rate …
POSING LATE FEE AND CREATING DISCREPANCIES IN PAYMENT WITH RUDE CUSTOMER SERVICE INTERACTION
I have been charged $116.27 from my card on 07/27/22. I just updated the payment …
Appliance Warehouse’s rental service was ok, until you need to cancel it. Then it becomes a nightmare to return the rental machine. Horrible experience, dishonest operation did by this company. …
I will never use this company again. I had them deliver the items when I wasn’t home they broke my key off in my door and left my home unsecured for 5 hours, they never informed me of this when I came home from work I saw this. Called back …
We rented washer and dryer, they are good in service, quick response once the service complaint is registered. But have to wait for 10-20 minutes to register a complaint which is not something we expect hence three rating
I’ve been renting and now own appliances with Appliance Warehouse for the past 4 years and the experience has been really great. Customer Service has always been very helpful and informative. I must say it has been a pleasure doing business with you.
I love the easy way of paying and getting a replacement. I was given a brand new washer and dryer as a replacement. I also got a credit for the days that the old washer and dryer did not function.
DO NOT RENT FROM HERE. They steal what you pay for and try to push off something else. There’s NO ONE that runs the company apparently bcuz not 1 supervisor has called me. I’ve been waiting over a wk and have taken off work where they no …
Come the end of my two year lease I will have spent just about 1400 dollars to rent dryer model: WED5300SQ0 and washer model: WTW5590VQ1 from Whirlpool through this company. Scouring the internet left me with the knowledge that these …
The washer and dryer was successfully delivered on time, and with care. There has been no issue with machines so far. A great company to work with, and provide great customer service.
I have been a loyal customer for 5+ years and they could care less about how issues are resolved. I will never recommend them nor use their services again. Their technicians are lazy and do the least amount of work possible only to leave you waiting for working machines weeks later.
I had an awesome experience with Appliance Warehouse. I contacted them regarding the appliances to be rented, they were delivered on time, and upon time to terminate our service they picked them up at a convenient time for me. I am so happy this type of service exists these days.
Upon entering my apartment, I requested washer and dryer from your company ,new in the box you delivered. .hooked,up. appliances and I never had any problems excellent customer service if I need you again whatever city you are in I will hook up with you again ! Thank you
The worst Company to deal with. Nobody From customer service including the supervisors know what’s going on with the account. The communication is horrible. I scheduled a pickup two weeks ago because I was moving out from my previous place …
When I received my 1st appointment the delivery guy was very professional and very friendly. He made sure my washer and dryer was fully connected and functional before he left. I have enjoyed being a customer and the service is great.
I love Appliance Warehouse their appliances are very affordable and easy to work with. My washer went out I then a call the next day they came with a new one. I would most definitely recommend Appliance Warehouse to others.
I’m currently renting both a washer and dryer from Appliance Warehouse and the process was suuuper smooth and so much easier than I could have imagined! I am extremely happy with the service I received in getting everything set up and delivered to my place. Thank you Appliance Warehouse! Highly recommended 🙂
This business doesn’t even deserve a star! Lack of communication as a business in general. They want their money upfront but can’t send a simple email or have the courtesy to call and update you on your order when its being delayed. Not …
I love Appliance Warehouse as I have had several problems with my washer and/or dryer and they have replaced them each time quickly! Yes washer and dryers do break down but at least the company comes out immediately and assists. I highly recommend them to anyone!
I am scheduled for pickup on 14 sept but was last min changed without my consent citing out of drivers. I called and the agent told me to expect reply in “1-2 working days” despite me telling him I will have moved out by then. Can someone …
I would give zero stars if allowed. This company has such rude and unprofessional customer service available. I rented a washer and dryer combo and have been paying all bills on autopay for the past two years. I raised a request for …
I have been on hold for over 40 minutes in total with two different phone calls dropped after finally being transferred to a supervisor and no call back. We were scheduled to have our washer and dryer picked up today and when I called to …
Everything was easy and convenient for me. Everything was done on the phone and all deliveries were made on time and received the day we were told we would get them. When something broke they fixed it at the scheduled date & time. Customer …
I rent a washer and dryer from Appliance Warehouse for my apartment. The pricing is great. It is so convenient to just do the laundry without having to go to the common laundry room or to a laundromat. …
Was given a pickup slot in the morning and the whole morning was as spent waiting for them. There was no call from them. After spending what seemed like an eternity with their customer service, was promised that I would get a call from …
Renting our machines made sense to us as we were unclear what our circumstances would be. It was super easy to get the machines delivered and installed and there hasn’t been a single issue in a year. The price is very good and we will be using them in our new home for a few months until we are ready to buy.
I’m happy with my appliances. However the employees that you have working for you are horrible. I’ve had to call so many times over the years, people don’t pick up, your on hold FOREVER. Towards the end of my rent to own I called to pay it …
Great customer service when purchasing home appliances— rental and rent-to-own — Fast scheduled delivery and replacement machines, if necessary… brand new at that. …
If I could give zero starts I would. First, I had to wait 3 weeks to get my washer and dryer. Then when the washer and dryer was dropped off, the washer was filled with mold and fabric softener residue. I was on the phone for over 4 hours …
Updating my review to a 1 star. The customer service is horrible and the agent I spoke to is rude. He was condescending asking if I have ever read my contract and that I should be aware of my monthly bills. …
I would give zero stars if i could. Absolutely abysmal company. Avoid at all costs. Their customer service number’s opening line says that their priority is giving our customers back time. How are you making customers a priority when …
I scheduled a service request August 2022. I was given the soonest repair date which was October 4. They delivered me a dryer October 4 and the dryer did not work. After talking to multiple Representatives and supervisors I was set up …
This company is such a scam. They were supposed to pick up our equipment in September but never showed up. It’s been scheduled 2 other times since then and they didn’t show up. Just rescheduled the pickup for the fourth time. I’m still …
I have been a customer of appliance warehouse for the last 4 years. I have moved across 4 states and they have been the same efficient, quick and very professional service providers. I have a washer and dryer rented from them. It amazes me …
If I could post with 0 stars I would. Working with this company has been extremely difficult. We schedule a time for the washer/dryer to be delivered last year when either my roommate at the time or I could be there. They changed the eta …
I decided to rent because my apartment only had w/d hook ups. I’ve had a great experience with Appliance Warehouse, even when my dryer had an issue. Although it took a bit of time to have someone come out and fix it, they did come and …
I love my washer and dryer however I got myself locked into a 2 year contract… $2500 for a washer and dryer set rent to own. It’s not worth paying that much for 2 years. Plus if you live in apartments and aren’t planning to move into a …
Extremely poor customer service and response to issues. We moved to a new location and wanted to take our washer and dryer with us. I called 2 weeks before the move and they couldn’t schedule us for 4 weeks, so we had to take the units in …
Love my Job…
Terrible company
Don’t work here.
Decent when it works, which is rare.
Great Company
Thank you!!
RUDE. Rude. Rude. Don’t go to Bethel Rd building. Woman is RUDE
Very reliable
great service
WHEN ARE YOU REPLACING THAT BROKEN WASHING MACHINE HERE. ITS BEEN OVER 3 MONTHS NOW.
Worst service ever
Don’t deal with this co.
Theifs
Don’t trust them at all
Reliable and affordable
What a great company to work for. Been here almost 15 years.
Brand new machines
I was very impressed by the timeliness and professionalism of the delivery person.
Amazing Customer Service
Horrible customer service
They make everything so easy! Very friendly customer service.
Wonderful company, awesome air machines, great customer service!
Unprofessional service, lying personnel. Don’t even think to sign a construct with this company. Absolute disaster.
i would not recommend .they say they have new mgmt , but once they get your signature you are soon forgotten
Excellent service’s
Whenever I call CSC I always get great customer Service. Thank you CSC Serviceworks
excellent quality service
Easy rental and payment.
Great business when needed!
Horrible services. Dont uses them!
Its not trustworthy company.Please don’t take their service this company. don’t even refund the check/money after getting the card.I have been trying to get my money since March
Brand new appliance for cheap monthly payment. If you are renting anywhere else you should consider here.
I swear to Christ these people do not answer their phones ive been on hold for over 2 hours and hung up on twice can’t wait to get on the phone with an actual person just to lose my mind
Equipment the good quality in good prices
Worst company ever
Worst customer service department
Very very horrible service
Stay away from this company
I have had nothing but awesome customer service from this company! I’ll be recommending them to all of my family and friends!
Placed a work order in. Had no problem explaining what happened. Delivery was on same right date.
Wonderful company. customer service is always friendly and solves all of my issues.
good service, consistent billing
Best of service and always reliable
It was very easy to deal with. There was a bit of confusion for a while on the system but it worked out once I had a human touch to it.
0/5. Horrible service.
Very convenient and good service
WE USE THEM IN WATERFORD MICHIGAN AS OUR LAUNDRY PROVIDERR MULTI FAMILY. APARTMENTS iF I COULD GIVE 0 STARS I WOULD. THEY ARE USUALLY FAST TO SHOW UP BUT RARELY FIX ANYTHING. I GET SO MANY COMPLAINTS IT MAKES MY HEAD SPIN. WE CALL CUSTOMER SERVICE ONLY TO BE HUNG UP ON 3 TIMES . AVOID AT ALL COSTS.
This is the worst company ever! I can’t get my laundry card for over two months.
I love the service highly recommend.
Easy to work with. Quality equipment
I worked there…and if your Fake & Rude…You will be a great customer service rep for those RAGADEY washers…every single customer calls and complains about…IF U HAVE NO EMPATHY U WILL FIT RIGHT IN….
Crest Oasis apartments in Euless, maybe 10% of the machines work. Washers are Very difficult to operate. Absolutely ridiculous!
CSC doesn’t ever communicate back with me and takes over 3 months to get anything fixed. If we weren’t tied into such a long contract with them I would be requesting out of it immediately.
For weeks we will have a single functioning washer. In July 2019, there wad a single washer or dryer that worked. That went on for two weeks.
Quick delivery, excellent working appliances
Excellent value and service from start to finish.
Great service at a reasonable cost.
I wish I could give less than one star.Machines vandalized.7 calls to company every tenant got a different story.Last one was guy couldn’t access building or laundryroom…it is in a small parking lot and unlocked clearly marked.Just come remove your equipment so the owners can replace them with a qualified companu.
I would give them zero stars if I could. I cannot even begin to detail the hassles I have been having for months. Messages, service requests and even certified letters go completely unanswered. Terrible customer service.
I had the best work experience of my life here! Awesome staff, great benefits, and great pay! If I didn’t have to move I would still be there!
Worse customer service than the DMV and COMCAST combined.
THEY TOOK AWAY MY CARD THEY CAN’T DO THEIR MACHINES RIGHT I JUST WANT TO DO MY LANDURY
ITS MY ONLY JOB IM GOOD AT/GEN
Quick service, quick responses, and competitive prices!
Service was extremely quick and had the problem solved in no time
I lost money in a broken air pump machine. I called the 1800 number. great customer service and I received a check in the mail for my lost payment with the broken machine. Thank you.
Avoid using Coin Mach for laundry needs in your apartment building. We have been waiting since February 2nd for service on machines HVC-967 in Santa Monica, CA. 90402 for service. The laundry machines are constantly breaking with no service from Coin Mach. Owner.
I had a great experience working with this company! The customer service was wonderful from start to finish. The delivery was on time and the driver was very professional!
Good products, and fairly quick service
Price increases and reduced times. the machines fill up and nobody will collect. All in all I’m mad I have to deal with a location that uses this company and I’m mad this company is complete garbage. No idea how they’re in business the way they do things.
Best price and service around.
This company does a great job of delivering and installing quality washers and dryers for rent in an apartment. I have a high satisfaction with their products and services.
A complete rip-off company.
The machines at my apartment complex have been out of order for three years. I called twice and was told they would be repaired within two days. That was 3 weeks ago. They have done nothing.
Worst company ever. Machines broken for months to years at times. They only want your money. Thank fudge my contract was done with them. I switched to commercial equipment company. They actually seem to care for their machines and customers.
Easy to have and good quality products
DONT THINK YOU ARE EVER GETTING MONEY BACK FROM THIS FRAUDULENT COMPANY. DOESNT MATTER WHAT THEIR PHONE REPS SAY. THEY ARE A SCAM.
A card my apartment complex gave me isnt reading the amount. I lost 30 dollars on it. My complex filed a report yesterday. Now i receive an email i need to mail in the card and the refund process takes about a month
Bought a card ($5) from one of their machines to do laundry at a campground. Was then unable to add funds to the card, repeatedly got error messages even had staff at the campground attempt to trouble shoot for me. Ended up going to a local …
No issues with the equipment. Good service.
Just wanted to give Kudos to Michael (with the Gages) its not everyday you run into someone with good work ethic and manners just thought his superiors should know they got an AWESOME employee!
Great service and prompt response time. Values time and commitment.
This is the absolute worst company ever. “They strive for great customer service” yet they aren’t even tolerable. They don’t even deserve the 1 star I had to give them in order to post this review.
Filthy, banged up, rusted machines which were definitely not sanitized before delivery. I suspect they came directly from one place to be installed at mine. Pay attention to these reviews if you are considering doing business with this company. It is a waiting game and time wasted. Better off buying your own.
Jason, working today Saturday 7/1/17, was absolutely awful. First, he kept telling me that my card number was not pulling up, which I knew was an error on his part because I have used this card for months and had just had another employee …
First did not pickup the equipment, tried to side hustle my daughter, then was really rude to her, then they left while she was on her way to let them in. So customer service wants to give me later date, Supervisor never called me back, and one rep even hung up on me.Never again.
The dryers at Hubbards Ridge in Garland did not dry the Damp clothes that I brought to dry. The equipment appears to be older and maybe out of date. I used 4 dryers at a cost of $1.50 each just to get back the same DAMP clothes. Money …
Trash never use a washer or dryer from this company and their customer service is the worst! Absolutely rude and disrespectful.. I have been hung up on many of times The apartment complex I live in uses these washers and dryers and they …
A “technician” came out to my apartment complex The Fields of Valley Ranch and he was trying to remove a washer which hes not allowed to do without supervision from our maintenance team. He decided it was okay and busted the pipe causing my …
Terrible customer service… really 40 minutes to refund me 1.75??
Not satisfied at all. Phone rep stated that I or someone over the 18 needed to be home for delivery . Whoever delivered called and texted early the morning of delivery asking if I would be home or I gave my complex permission. I called …
If you are a company looking for ZERO star services for your community go for it. Believe me it will affect your community and customer reviews. If you are a tenant and your landlord is using this company for your laundry services consider using public laundries and better forget about your refund at the time of cancellation!
Great great place. Only 1 thing is, they take forever to answer the phone!
If I could give negative stars I would. We have weekly ALMOST daily issues. Their portion of the commission check is HUGE and they do not take care of the customer or most importantly, MY CUSTOMERS. I would be a bit more “okay” with their portion if we were properly taken care of.
Cheap and affordable washer and dryer on rent which is good quality too!
Horrible Horrible service. It doesn’t matter which truck stop I visit, the machines don’t work, steal money, don’t cycle right, don’t spin, don’t drain, etc etc. And I come back the next week and the coin boxes are so full they won’t take …
Great Service. Great Products. No One is Better!!
The worst! Do not do business with this company you will regret it. The washing machines do not work and there is no one to service them. I had a machine broken for over a month and no one would come service it. I cancelled my contract and …
I called the customer service number on back of card. The lady on the phone was short and rude. I simply wanted to add money to my card and she said no and hung up. I do not advise anyone joining this company. Terrible service! I never …
I received a dirty washer but they made an attempt to make it right.
Great service and appliances are top notch!
If I could I would have left 0 stars. Stay away from CSC Service Works if you are a small customer. We own a residential rental building and leased 1 Maytag washing machine and 1 Maytag dryer for 5 years. CSC Service Works acquired the …
One of their drivers changed lanes on 121 N on 10/9 ~ 10:45. Fortunately I didn’t flip my car when I had to take the shoulder with rumble strips. I was very lucky. Tried to call the company but got put in the recorded message loop.
We have 2 washers and 2 dryers in our apartment complex. Usually only 1 of each is working and when I put in service requests, it takes weeks. The dryers never completely dry any load, even a small one. And I have lost way too much money to …
Terrible. You cannot get hold of a human unless you have exactly what the prompt requests. I wrote them and returned 3 cards for refund, 3 months later and I have not received a response. …
Terrible customer service from the managers themselves, unresponsive, work orders are always delayed and late. We’ve been asking CSC to pick up their machines in our laundries from March and still nothing… …
Highly unethical company. I’ve been battling with them for months to get machines removed from the building I purchased and they will not even come pick up their machines. The tenants in the building have had multiple issues with the …
Similar issues as previous reviews. When I called the service request number the woman quoted 3 business days as a time frame for fixing the machines. If property owners and managers care to read the reviews, this business probably would …
Delivery was just on time and appliances were brand new. Installer did it all in 15 mins. We are happily using the dryer and washer at home now, it’s a hassle free way to get your laundry done whenever you need.
Appliance works decent and have Quick and responsive customer service
Amazing experience. Whenever we needed they were always there to support.
Washer straight up flooded my laundry room and it was the 2nd washer I had them bring out. I called to complain and see if I could get a brand new one and they said all they had was “like new”. So I immediately canceled the account and having to come get both appliances out of my apartment.
This is my 2nd time around to have rental appliances from Appliance Warehouse. Great, friendly customer service every interaction. Have had no issues with the appliances in the past. So far so good on the new appliances that we just …
Called to place a request service and collection for 7 of our 8 wading machines and 4 of our 8 dryers at The Raleigh Apartments. They stated they received some request last week but should be able to, “get someone out here in the next week …
Company does not fix the washers and dryers they provide. The few remaining washers and dryers that are working are now charging even more. …
I would give zero stars if possible. The complex I live in is for elderly and disabled. The machines are coin operated. There are two washers and two dryers on each floor. Sounds convenient, but it’s difficult to find a washer and dryer on …
I suspect that most of the good reviews of this dumpster fire were all done by employees. I worked there for about 7 weeks, which was a horrific experience. I know for a fact that one of the five star reviews is from an employee because I …
My experience was awesome. Antoine (AW Delivery guy) put my mind at ease with a constant update on the W/D installation. He addressed all my concerns about the delivery. Especially since I could not be there due to work. At the end …
On October 25/26, I scheduled a MOVE. On November 6, the delivery guys failed to pick up the appliance even though, the rental office had a key release form. Then once I rescheduled for another MOVE pick up for the Nov 13. There was only a …
Answer your phone!!! Been trying to call ya’ll for weeks just to move my services
no problems, everything works great and customer service responds quickly
Thanks.
It was so easy to go buy my washer and dryer from you all.
Machines work great and the prices are affordable. No complaints.
Top notch service, from the delivery, installer and office staff always showing the great customer service..
I have nothing but horrible service with this company. I put in $2.00 into 4 machines and upon making a phone call was told I would be receiving a refund. 4 months, 5 emails, and another phone call later I still have not received my refund. …
Where do I start, my initial delivery was scheduled and the sales person stated, on the day of delivery the driver will notify you 1 hour before they arrive, and you will be receiving new appliances because we have some available in our …
auto pay is on time and the agreed upon amount.
no hassles! easy breezy!
Easy fast setup and delivery with just as easy fast pickup at the end of my term. Friendly service and the machines work great. I did not have any issues washing/drying my clothes/linens/dog bed/etc. If I need a washer/dryer again for another apartment, I’m calling these guys first.
CSC ServiceWorks is the most unprofessional company. I would highly advise using any other option for your business. We signed a contract with them in April and 8 months later they’ve not followed through with the product delivery. Their …
Very convenient service. I have no problem with this company.
Thank you so much for providing me with amazing appliances! The driver / delivery guy / installer was amazingly friendly, he called minutes before showing up to make sure I was going to be available. Once here he was super friendly very …
I NEVER write a review but I am so angry at this point that I hope I get a response with a review. I have been trying to order new laundry cards for the past two months to no avail. First they tell me they cannot program the cards that I …
Well known in the Richmond Hill area for being a reliable company that provides quality equipment.
Delivery was fast and any issues I’ve encountered I was able to get resolved.
Rented a washer and dryer from appliance warehouse in Oklahoma City and their customer support is horrible. Waited 2 hours to get help. Needed appliances replaced and I get a message stating my pickup date change to 3 weeks in the future. …
Zero, zero, zero, and another zero. This company deserves a big fat F. This company is horrible. They were supposed to pick up my washer and dryer but the driver came by my apartment without calling. When I called customer service they …
Horrible experiences with their washers and dryers! After reading reviews I see im not the only one. Everything from card readers not working properly, washers not washing properly, and dryers not drying properly. Customer Service has …
Everything works well. Decent price and hookup was quick and efficient.
Terrible experience with this group. They were easy to setup and get installed but they are like a leech when you want to leave and their pickup process is incredibly difficult. They don’t allow you to schedule a pickup online but rather …
Terrible service. Cannot get them to come service our community’s laundry machines or even our card machines!!!! Customer service all working from home and don’t care. Managers and supervisors do not call you back. The account manager …
Never came to install. Terrible customer service. I am on day 3 of trying to get it installed and they refuse to cooperate. Came before 9am so I can’t have the apartment complex let them in. I called off work again today to no delivery. Waste of time and money.
Good service! I called in the morning and the appliance is delivered in the afternoon!
If I could give zero stars I would. I live in an apartment complexe that has hired this company to run and operate our laundry room. Why,? I am still not sure as they are terrible. They have had machines out of order for almost a year and …
I love this place we have no problems at all with our appliances everything works great..
DO NOT USE CSC. their technicians are incompetent. They provided the wrong machine. I have had 4 technicians come out to look at ONE machine and none of them have produced results. My business will not be using them for any of our other locations. FIND ANYONE ELSE!!! if I could give negative stars, I would.
BUYER BEAWARE!!
Service ticket written January 26. Service to be done Feb 2. A WEEK? Ok…dealt with that. Cancelled the 2nd on us at 2:30pm. Said they’d be back the 3rd. We …
Appliance Warehouse of America dba CSC ServiceWorks:
There is no offer for 0… ZERO!
I have been in the process of gathering data on your company for 17 months now. …
Great company. Easy delivery and to service of appliance if needed.
Been renting a washer and dryer from them for over a year. Very satisfied.
I love my washer and dryer and it doesn’t take that long to pay off your appliances
It’s been a year I started using service of this warehouse and its awesome. No issues so far
It was so easy and convenient to start. Also I’ve had no problems whatsoever. Highly recommend!
Great prices and great service, I bought out a brand new washer and dryer any questions or concerns I had they was there to help me out.
Based on the volume of 1 star reviews, it doesn’t seem they care much about customer service. …
Everytime I have called or had a technician come to my apartment they have been so great!
Top notch company with superior customer service. So happy I found them!
This company is absolutely atrocious. I am surprised that they haven’t been involved in a lawsuit, but it will probably be coming to them soon. This company and Appliance Warehouse of America have officially stolen my money. I put in an …
Over the past few years I have lived at my current residence, the laundry machines provided by CSC have regularly been in need of maintenance. Currently, 4 out of 5 laundry machines at the apartment building have been out of service for 5 …
They were really giving quick responses incase of maintenance and location change. Am really happy with their service
Best & great quality appliances. Clothes don’t get affected anyways! Recommended
This company is absolutely AWEFUL! I have never had such terrible customer service experience and I love leaving good reviews. Honestly, these machines over at Acacia Apartments have been down for months! Every time I call them or put in a …
Horrible experience with company. I moved to a new location and put in a request to have my washer and dryer delivered. They were a no call no show and nobody could tell me why. Instead of offering to get me one the next day they told me I …
Horrible Customer service. Requested a washer and dryer 5 months ago and still haven’t gotten it.
Great service all around no hassle to get the appliances installed and the technician was really patient with answering my questions
Always can not reach you guys calling for help and I try to let you know I am moving house and it’s hard to get help from you guys anyway I already left my apartment and I moved the appliances but I don’t want be charged no more if you guys don’t want take your appliance I go ahead and block my bank card
Quick and easy delivery. You’re able to pay automatically each month, so truly the process could not be easier!
I’ve had my washer and dryer for about a year already haven’t had no problems with it
Never had any issues, professional and courteous during install.
Great place to rent a washer and dryer for an affordable price. They even deliver and set everything up for you and it’s very cheap
They have an excellent team of people, very high quality machines, immediate response for maintenance.
Washer and dryer work really well! Such a relief to be able to rent and not have to go to a laundromat!
The appliances work well and they always come promptly when there’s need for maintenance.
The washer and dryer work great, no problem of any kind.
Absolute WORST company. Their techs will come out to “service” appliances after weeks of multiple tickets being put in and do absolutely nothing. All 4 of our washers have been out of order since January. Someone FINALLY came out this past …
I called about an error they made on my bill after trying to get through to them for weeks. They hardly ever answer their phones. When I got through an agent named Dorothy was very rude when I asked her for an itemized breakdown of the bill …
Always on time, made drop off and pick up quick and efficient! Came for maintenance quickly too!
Heavily unsatisfactory service. For the past year, 3 of our 4 washing machines have been broken. The final washer has problems, but is usable. Of our 4 dryers, 1 has refused to accept money for the past year. The equipment is visibly …
Their Machines have been non working, broken, dirty for almost a yr and no Matter How Many times We Call for Maintenance, they never Do Anything, the Machines are broken, CSC is trash, no Human Customer Service, non working Machines, …
Gave us broken washer and dryer, then had the gall to say they won’t fix them until ONE WEEK from delivery. What are we paying for? …
I own my washer and dryer after 18 months of renting at an affordable price customer service was awesome and my work orders were tended to I’m glad I chose Appliance Warehouse after being informed about them by my friend Scoticia King (Scotti2Hotti) and I will inform anyone interested in purchasing a set about Appliances Warehouse.
Hassle free washer and dryer rental. As long as you pay your bill on time, no problems.
Great company! Rented for a year appliance was in great shape with quick prompt service.
When we receive our washer it made a horrible noise and they replace it right away haven’t had any problems since
Their service was awful no communication and very little professionalism. I’d rather eat a pair of Levi’s jeans than go through their rental process again!
I’m very happy and pleased with the services I have received and love my washer and dryer. I have.
Predatory laundry company. They rely on you never asking for a refund and make it impossible to get the refund even though It’s your money. 1 review is 5 stars because of the parking lot. I guess that’s an employee review. Machines ALWAYS …
Order appliances and did the payment but the appliances not delivered and they keep on postponing the delivery date. Had to cancel it after it was rescheduled couple of times and didn’t inform me about the reschedule, had to call customer service to know that it was rescheduled. WORST service better try other company…
Echoing a lot of the other reviews describing the terrible customer service. I purchased a CSC card about 6 months again and put $5 on the card. I never used it nor did I add any additional funds. I had a random $2 charge from CSC when I …
Do not use this service. I ordered a washer and dryer over a week ago. First driver failed to deliver and I was rescheduled for the next week. Second driver cancelled and I was assured it would be delivered first thing this morning. When my …
ATROCIOUS.
In my 30 years, Appliance Warehouse is the single worst company I have ever have …
Scheduled a pickup two different times. The FIRST time they didn’t show up nor call. They claimed the pickup didn’t happen due to truck or equipment needed to pickup the stackable W/D was broken. …
I Really like my washer and dryer every time I had a question the customer service was very good and nice
I worked here for almost 3 months. When I first started. I was excited for a new opportunity & somewhere to grow! About a month ago, my former manager pulled me into his office & asked me “if I have ADD?” Just because i didn’t do something …
I have been renting from them and I had no problems with anything yet I will continue til I’m able to afford one to buy they are very reliable and will help with any problems
Purchased a brand new washer and a drier through their financing program. Had no issues. I recommend this business
Super simple ! The load in and pick up was very easy and no problems. The washer and dryer worked all year , no problems !
I have been renting a washer and dryer for a total of approximately 2 and 1/2 years Thid is my second set which is rent to own and the service,repairs and customer service has been great.
Fair prices and decent quality machines to rent. Installation of the washer and drier is always very quick and the company is always easy to work with
I rent to own a brand new washer and dryer and it only took last than a year to pay it off I will definitely recommend appliances warehouse to my friends and neighbors
I love my washer and dryer they work great and every time I have any type of issue customer service always helps me out so thank you so muchI
I have been customer for two years and I have had to move once so far and they made the transition so easy! And I know they will help make my next move just as easy.
Great experience so far! Had some issues with the dryer at first but customer service was able to give me an appointment right away and had someone look at it very fast!
I’ve been with this company for a year in a half & I have had zero problems. I requested a move once & they came and moved my appliance with no trouble & fast. Thank you so much.
Appliance Warehouse has made things so easy and affordable for my family. The whole process was convenient and their customer service is exceptional.
Appliance Warehouse has been amazing. Rock Solid Service. Easy online portal. Our family would definitely rent with them again!
DONT ORDER A STACKABLE WASHER AND DRYER! I had them replace it 2 times and they were all like this. The driver told me management doesn’t clean the units and that they are all like this. I’m currently trying to get a refund since I never got to use them but I highly doubt that will happen.
This company has horrible customer service. The phone service people are clueless about anything of their job and say false information just to get you off the phone. Supervisors never return your calls as well. I’ve been waiting 3 weeks …
They charged me for insurance even though I opted out of insurance. However, their service is good and timely. Washer and Dryer work well. Website is difficult to navigate.
so far, so good. delivery was quick & easy & so far no complaints. The app is also very useful for making payments & seeing important account information. all around a good service & definitely recommend!
Installation was seamless and appliances have worked very well. I’m glad they have this rental service since my apartment complex only has community laundry and it’s either always busy or very unkept.
I chose the lease to own option and after I received the appliances at my home Appliance Warehouse said they had no records of my leasing agreement, wouldn’t assist with repairs to the appliance nor refer me to someone that could repair it. The customer service is horrible and the employees were rude when I called to request assistance.
Great! I rent the double stack washer and dryer and it handles the heavy duty well. In a small space it holds a lot of clothes. I trust it to handle my laundry every week.
Never had any issues, the installment was quick and both washer and dryer work perfectly I’ve been using their service for over a year now and will use again.
This is by far the most unprofessional company I’ve ever tried to do business with. I hadn’t gotten my merchandise they never delivered it l called for two days straight even their customer service people are rude. I asked for a refund and …
I have rented my washer and dryer from Appliance Warehouse for going on 5 years now. They have been incredible to work with, very affordable, I even moved and they helped get me set up at my new place. Highly recommend!
They were suppose to deliver on 7/29 and no one showed up. No call. Nothing. I call at 6 pm when I get off work and they tell me the tech said the equipment hadn’t been cleaned and can’t be delivered. They rescheduled for today 8/2 and they …
They continue to call and send me letters about a washer and dryer that THEY HAVE!!! When the representative came out to my residence, I was two weeks from moving but offered to give him a payment for whatever was owed as well as pro-rate …
POSING LATE FEE AND CREATING DISCREPANCIES IN PAYMENT WITH RUDE CUSTOMER SERVICE INTERACTION
I have been charged $116.27 from my card on 07/27/22. I just updated the payment …
Appliance Warehouse’s rental service was ok, until you need to cancel it. Then it becomes a nightmare to return the rental machine. Horrible experience, dishonest operation did by this company. …
I will never use this company again. I had them deliver the items when I wasn’t home they broke my key off in my door and left my home unsecured for 5 hours, they never informed me of this when I came home from work I saw this. Called back …
EDIT 6/9/2022:
I was ready to give up. Repairs were only available one day per week …
Not good billing management. Lost 39 credit points due to the billing error for a closed account. Big NO, if you really care about your credit score.
We rented washer and dryer, they are good in service, quick response once the service complaint is registered. But have to wait for 10-20 minutes to register a complaint which is not something we expect hence three rating
I’ve been renting and now own appliances with Appliance Warehouse for the past 4 years and the experience has been really great. Customer Service has always been very helpful and informative. I must say it has been a pleasure doing business with you.
I love the easy way of paying and getting a replacement. I was given a brand new washer and dryer as a replacement. I also got a credit for the days that the old washer and dryer did not function.
DO NOT RENT FROM HERE. They steal what you pay for and try to push off something else. There’s NO ONE that runs the company apparently bcuz not 1 supervisor has called me. I’ve been waiting over a wk and have taken off work where they no …
Come the end of my two year lease I will have spent just about 1400 dollars to rent dryer model: WED5300SQ0 and washer model: WTW5590VQ1 from Whirlpool through this company. Scouring the internet left me with the knowledge that these …
The laundray machine and the dryer are still working perfectly after a year of use. I haven’t had any issues …
The washer and dryer was successfully delivered on time, and with care. There has been no issue with machines so far. A great company to work with, and provide great customer service.
I have been a loyal customer for 5+ years and they could care less about how issues are resolved. I will never recommend them nor use their services again. Their technicians are lazy and do the least amount of work possible only to leave you waiting for working machines weeks later.
I had an awesome experience with Appliance Warehouse. I contacted them regarding the appliances to be rented, they were delivered on time, and upon time to terminate our service they picked them up at a convenient time for me. I am so happy this type of service exists these days.
Upon entering my apartment, I requested washer and dryer from your company ,new in the box you delivered. .hooked,up. appliances and I never had any problems excellent customer service if I need you again whatever city you are in I will hook up with you again ! Thank you
The worst Company to deal with. Nobody From customer service including the supervisors know what’s going on with the account. The communication is horrible. I scheduled a pickup two weeks ago because I was moving out from my previous place …
Canceled pickup times. 2 hour long wait times for customer service.
Now my landlord is threatening to charge me to dispose of the appliances and I …
When I received my 1st appointment the delivery guy was very professional and very friendly. He made sure my washer and dryer was fully connected and functional before he left. I have enjoyed being a customer and the service is great.
I love Appliance Warehouse their appliances are very affordable and easy to work with. My washer went out I then a call the next day they came with a new one. I would most definitely recommend Appliance Warehouse to others.
I’m currently renting both a washer and dryer from Appliance Warehouse and the process was suuuper smooth and so much easier than I could have imagined! I am extremely happy with the service I received in getting everything set up and delivered to my place. Thank you Appliance Warehouse! Highly recommended 🙂
This business doesn’t even deserve a star! Lack of communication as a business in general. They want their money upfront but can’t send a simple email or have the courtesy to call and update you on your order when its being delayed. Not …
I love Appliance Warehouse as I have had several problems with my washer and/or dryer and they have replaced them each time quickly! Yes washer and dryers do break down but at least the company comes out immediately and assists. I highly recommend them to anyone!
I am scheduled for pickup on 14 sept but was last min changed without my consent citing out of drivers. I called and the agent told me to expect reply in “1-2 working days” despite me telling him I will have moved out by then. Can someone …
I would give zero stars if allowed. This company has such rude and unprofessional customer service available. I rented a washer and dryer combo and have been paying all bills on autopay for the past two years. I raised a request for …
I have been on hold for over 40 minutes in total with two different phone calls dropped after finally being transferred to a supervisor and no call back. We were scheduled to have our washer and dryer picked up today and when I called to …
Everything was easy and convenient for me. Everything was done on the phone and all deliveries were made on time and received the day we were told we would get them. When something broke they fixed it at the scheduled date & time. Customer …
I rent a washer and dryer from Appliance Warehouse for my apartment. The pricing is great. It is so convenient to just do the laundry without having to go to the common laundry room or to a laundromat. …
Was given a pickup slot in the morning and the whole morning was as spent waiting for them. There was no call from them. After spending what seemed like an eternity with their customer service, was promised that I would get a call from …
Renting our machines made sense to us as we were unclear what our circumstances would be. It was super easy to get the machines delivered and installed and there hasn’t been a single issue in a year. The price is very good and we will be using them in our new home for a few months until we are ready to buy.
I’m happy with my appliances. However the employees that you have working for you are horrible. I’ve had to call so many times over the years, people don’t pick up, your on hold FOREVER. Towards the end of my rent to own I called to pay it …
Great customer service when purchasing home appliances— rental and rent-to-own — Fast scheduled delivery and replacement machines, if necessary… brand new at that. …
If I could give zero starts I would. First, I had to wait 3 weeks to get my washer and dryer. Then when the washer and dryer was dropped off, the washer was filled with mold and fabric softener residue. I was on the phone for over 4 hours …
Updating my review to a 1 star. The customer service is horrible and the agent I spoke to is rude. He was condescending asking if I have ever read my contract and that I should be aware of my monthly bills. …
I would give zero stars if i could. Absolutely abysmal company. Avoid at all costs. Their customer service number’s opening line says that their priority is giving our customers back time. How are you making customers a priority when …
I scheduled a service request August 2022. I was given the soonest repair date which was October 4. They delivered me a dryer October 4 and the dryer did not work. After talking to multiple Representatives and supervisors I was set up …
This company is such a scam. They were supposed to pick up our equipment in September but never showed up. It’s been scheduled 2 other times since then and they didn’t show up. Just rescheduled the pickup for the fourth time. I’m still …
I have been a customer of appliance warehouse for the last 4 years. I have moved across 4 states and they have been the same efficient, quick and very professional service providers. I have a washer and dryer rented from them. It amazes me …
If I could post with 0 stars I would. Working with this company has been extremely difficult. We schedule a time for the washer/dryer to be delivered last year when either my roommate at the time or I could be there. They changed the eta …
I decided to rent because my apartment only had w/d hook ups. I’ve had a great experience with Appliance Warehouse, even when my dryer had an issue. Although it took a bit of time to have someone come out and fix it, they did come and …
I love my washer and dryer however I got myself locked into a 2 year contract… $2500 for a washer and dryer set rent to own. It’s not worth paying that much for 2 years. Plus if you live in apartments and aren’t planning to move into a …
Extremely poor customer service and response to issues. We moved to a new location and wanted to take our washer and dryer with us. I called 2 weeks before the move and they couldn’t schedule us for 4 weeks, so we had to take the units in …