Owner-Operator Services

Community services/non-profits, OOIDA

Fighting for the rights of truckers in the United States and Canada. Providing benefit programs such as insurance, member savings on products … See more

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Owner-Operator Services Reviews ( 102 )

  1. Insurance department don’t have no respect I did speak with Lady she’s so rude and she’s not helpful
    The other department they all nice except the insurance department

  2. The authority department is one of the worst,rudest and very unprofessional ppl I have ever dealt with if your trying to file your paperwork or start your own authority save yourself some time and find a different company to do it for you I gave them 3 stars for the customer service and insurance quote departments

  3. I don’t know how much you are paying Bobbi in the insurance department, but it’s not enough. She needs a raise ASAP! She is an absolute pleasure to talk to! Thank you!

  4. If you have truck coverage thru OOIDA be warned , as soon as you open your first claim they will CANCEL THE POLICY .👎👎👎👎👎👎👎👎👎👎 …

  5. This company is racist. My English is not good so I had my son call for me and they said because of language barrier they do not want to work with me. My son has good English and can speak to them and emailed them everything they need.

  6. Find another insurer , this company is a bunch of crooks ran by 2 ole fat gals that have never been in a truck unless it was ina sleeper with a driver. They been milking drivers outta money for years.
    Beware beware

  7. Called 4 weeks ago for insurance, they said they were busy and they would “Call me back” 4 weeks later? No call …….. then today, we went through the same exact thing “We’ll call you” …. I’m not waiting another 4 weeks, I’ll take my business somewhere else

  8. OOIDA is a good organization,just dont see how cant they beat the crooked ATA on the ELD Mandate.REPEAL THE ELD Mandate NOW and put ATA down where they belong with their lies and fouls statements ..

  9. Never done business with ooida, never had a bad experience to report but I gave it 1 star because of the many many bad reviews, what’s wrong with OOIDA they are supposed to be the best when it comes to help truckers, somebody at ooida needs …

  10. If you have a question about truck driving and don’t know where to turn, give them a call and they will most likely have the answer or put you in the right direction. They are on the front line for us. When doubt give them a shout.

  11. Owner Operator Independent Drivers Association. I rode my bicycle in their parking lot. I’m not a truck driver, so have no experience with this organization.

  12. The staff helped me in the process of being a owner/operator. Very friendly and helpful. Insurance dept was helpful as well although wasn’t the cheapest they offered more options and coverage than others.

  13. Turning away drivers assulted while at a shipper and receiver, up until his video goes viral and makes the news, yeah that’s real support, you people care only about your pockets what have you done in the past 15 years nothing but sit back …

  14. Excellent organization the only organization that fighting for the Small trucking companies. They do an excellent job of defending truckers with the small budget that they have the operate with.

  15. Not worse it ! Been with theirs insurance for over a 4 year and never had a claim or anything and after someone hit my truck at the truck stop and I have to do it , they are really show their face . Crooks that’s who they are ! They want me to drive truck like that to the body shop !

  16. was working on setting up authority and somone told me to use ooida….th best choice i made…frankie in the authority department was gr8 and also th others…they dont mess around yet they take time to make sure you know wats happening before they hang up th phone…gr8 people

  17. If you think that you are buying good INSURANCE, think again ! If you like being burned , then this INSURANCE is exactly what you need to have . Their total lack of helping you, or paying on a claim is inexcusable. So unless you like taking …

  18. I have no complaints. Been there for me since 2008. Help set up my authority and got me running independently. A bump here and there, but no regrets. Thank you for everything you do for the trucking community.

  19. When I started my business they helped to some degree but I consistently found out the hard way that they didn’t file paperwork I paid them to file. The last set of forms they sent me were outdated and I had to call FMCSA to get the updated set and file them myself.

  20. one of my drivers had a total loss claim 2011 its now 6yrs later and they still wont insure my company… ooida like all insurance companies wants your money but when they have to payout a claim they will drop your coverage and will not reinsure you.

  21. Who do I talk to at OOIDA in regards to information on starting my own trucking company. I’m wanting to get my own authority and everything i need to start. Can I go through OOIDA to set up everything I need?

  22. Sad place and piss poor communication. Hell they don’t even abide by the Fair Communications Act. Been trying for better part of a year to see why none of their videos have closed captions, if their shows are offered in text format, and …

  23. Limited operating hours. Limited online accessibility. I need something I can go email if I have questions. I need help with understanding how the policy works and the person I spoke to today confirmed my reason for wanting to move away …

  24. I am a truck driver and been driving over 15 years! I have been woth OOIDA 10+ years! This is the first time i have to Write it down! This agent her name Lindy or linsy. Whatever she is so worse of talking. I just don’t understand why OOIDA …

  25. They claim to be for the O/O but really for a NON Profit outfit they take in Millions. When asked to support a Petition for the Truckers , they claimed they couldn’t because of who it was written by. If you support OOIDA than you also …

  26. OOIDA has helped me so much over the years, I just called with a question about the new drug clearinghouse regulation and as usual my questions where answered and everyone was so nice! It really is appreciated and I am proud to be a life member, please keep up the excellent work!

  27. Srry people, I didn’t think to get pics; was distracted by a major fact. -the women in there were like goddesses walking around like its normal to be beautiful -the receptionist among them; like where do they come from…? now tell me what …

  28. I’ve followed the victories won in courts around the nation for drivers and truck owners for decades now. Look at the victory over NY State’s HUT stickers. Yeah, they’re pretty cheap to get and report the use but OOIDA made sure that 49 …

  29. One of our own is in need of your help young driver in florida gets one hundred and 10 yrs in prison after an accident left a family dead , hes a cuban american and the judge is being descriminating against such we need you guys to …

  30. This has been a waste of money and time. In every way. They never have anyone available to deal with you. I’ve tried to get insurance through this people and tires. Both were a waste of time. Their so called national account is only with …

  31. Our vehicle was totaled by someone insured by OOIDA. Has been the most awful process we’ve ever dealt with dealing with this company. We should’ve gotten an attorney from the beginning and didn’t , trying to do the right thing. If you are involved with them get an attorney !! Avoid this company at all costs.

  32. giving them 5 star review because they were very helpful in telling me about the sleep Apnea test which I knew nothing about after I was required to take one, they did it for free and didn’t have to. the nice guy I talked to is Jim, he took …

  33. I have called every year for the last 3 years. Every time I call there is a different length of time required. They are not about the trucker but about themselves. I have 3 years clean tlicense with my own authority and because I am a …

  34. Well i been a year with them so I guess it’s time to share my experience ,, they been always very nice to me they taking care of my company and my drivers they always answer the phone and respond to my emails and answer all my questions,,, a few days ago I got safety audit and I did pass so thank you OOIDA .

  35. Wasn’t of money they will only provide insurance to CDL drivers with a minimum of 4 years experience. Only if they knew the industry is becoming more open to non cdl drivers especially hotshot drivers. I guess the membership does have its perks but the biggest for me was insurance. This company should really lose that cdl requirement.

  36. One star is being to kind. OOIDA need to drop The OO. They are not for Owner Operators and last place you want to get any insurance from. This not a insurance company. This is a risk retention group non rated. Real insurance Companies are …

  37. Great people so far!!! If it wasn’t for OOIDA I know for sure I would not be in business. I have my insurance through them, rates that I could afford. When others wanted $50,000 a year for insurance, OOIDA Was able to get me insurance at …

  38. To tell you the truth, OOIDA is everything they say they are. With regards to insurance, I don’t know, I already have that elsewhere. Now for those who are sour on OOIDA allow me to say that no one org. is perfect, you take what they have …

  39. This place is a total scam!! They refuse to pay a claim even with so much proof.. absolutely a scam! They will not return calls and have completely abandoned all responsibility & professionalism. A total disgrace to this nation! If you’re a trucker with this insurance we will NOT hire you.

  40. This place, CMCI in particular is a horrible, useless organization! They overcharge for services and you can’t ever get ahold of ANYONE! For the past few months I have to call 5-6 times and stay on hold forever just to get ahold of someone …

  41. Insurance process sucks if you had a incident within last 10 years.making the process much harder by verifying work history before you can get a QUOTE.if you wanna treat OWNERS like company drivers then count me out ur lost! seems more …

  42. I feel like OOIDA is truly there to help the independent owner operators out there. As a current member they are always there to answer questions and direct me to the right path for any business needs. Thank you all for your service!

  43. I know there is truck parking at this location but are truckers allowed to leave there personal cars in the lot while they are gone? I’m typically back every other day and I’m not sure if my car would be allowed to stay over night.

  44. Beware fellow drivers I had a physical damage policy on my Kenworth and paid my premiums diligently for six or seven years. I Had a minor accident in Georgia (first one ever) and ooida denied my claim. The claims adjuster said I didn’t have …

  45. I decided to establish a company, buy a truck and trailer, and get my own authority. I decided to join OOIDA and just see if it helped. They’ve been awesome! The entire process has been simple and successful. Thanks to all of you at OOIDA.

  46. We had just been in an accident, we hit black ice in a semi on 2/2/22 about 5am. 16 semi trucks on I 70 coming out of Kansas city also recked. Fortunately there where no injuries. OOIDA we’re so wonderful, they invited us in our of the …

  47. If it wasn’t for OOIDA fighting for the American trucker, you fools would be driving 8 hrs a day, at 55mph,monitored by in cab cameras and earning no more than a fast food worker. Crying over insurance… go get insured elsewhere. This is …

  48. I’m a lifetime member of OOIDA!!! Over the years they have always been a reliable source of help and information anytime that I have called them. Our trucking company is also a member or their drug consortium, which has kept us compliant over the years at a very reasonable cost…

  49. Hello everyone, I am another owner operator who lives in the state of Texas, for all it is true that times are not the best to do this business that in many years has made this country take its economy to the levels that we have always been …

  50. Ooida they love your monthly payments until you filed a claim with them. And they have to pay any money out of packet. They will try to crush you by doubling your premium cost or kick you out. SMH

  51. Not what they used to be. If you need help starting up or restarting your biz in todays trucking regs do not look to them. The business services work on assumptions and it has turned into a revenue generating scheme for them with little …

  52. CMCI is a joke. They emailed me two days prior for my driver to take a drug test. They claim they mailed me a letter back in September which I never received. I ask them why would you guys wait until two days prior to contact me by email. I …

  53. They claim their purpose is to have drivers treated equally and fairly. As a driver would you agree that truck co.s and truck stops are our enemies…trying to get rich off of us with exorbitant prices and dirty tricks?! (Pay for parking …

  54. Started pricing insurance 4 weeks ago, finally got a quote from OODIA today. WOW ! At least $6000 MORE than any of the others. Mind you, clean driving record, 815+ credit, 32 yrs experience and my own authority for almost 15 years not to mention senior ooida member, or soon to be former member !

  55. OOIDA is a joke they take your money but never help.
    I have had my authority for over 10 years. I have called OOIDA several times in the decade that I have been in business. They have never even pointed me in the …

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