As your Shelter agent, I can help you make sure you get the right coverage at the right price, while providing the quality service you expect.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
1817 W Broadway, Columbia, MO 65203
100% insurance
Great people
Very friendly.
Nice company to work for
Beautiful facility
Great employees
Nice beautiful place!
Great place to work!
very friendly customer service
They have a cool Christmas tree
Poor communication by adjustor.
Very snotty reps couldnt help me at all or direct me to someone else
I loved the gardens…absolutely beautiful.
Shelter Insurance is the best Insurance company to have on your side!
You will know how they are bad when you have a claim
NEVER TRUST AGAIN
I love getting to go to shelters corpret office for training everyone is wonderful. Cant wait to go back.
Terrible service!!! I don’t know how many times I have called and left a message over the past 3 weeks and NO ONE has RETURNED MY CALL!!! How can you promote your business when you don’t return calls??????Very displeased.
Beautiful office building and grounds. Good space to sit by the fountain or look at their gardens, and they have space for visitors to do just that!
Very Cool Christmas tree display ! I’ve never seen a tree change colors like this one . Very impressive !
Cancelled my insurance on a rental and gave no notice. I had to call for billing and agent said he would look into it. Two days later I had an answer.
TERRIBLE! NO CUSTOMER SERVICE. NO STAR, THEY WILL NEVER EARN IT.
Went for a training opportunity. Friendly staff and nice facility.
I was just about to switch all my policies over to Shelter after they were helpful with an accident caused by one of their policyholders. But unfortunately (and surprisingly) they stopped short of providing compensation for all the problems …
I’ve had a lot of insurance agents over the 51 years I’ve been driving and paying for Insurance and John Dickey is by far the best agent I’ve had.
Very professional and handles everything in a timely matter. It’s the reason I don’t leave Shelter Insurance when sometimes I could get a better rate.
I was hit by a driver that is insured with Shelter. I have attempted to call their adjuster numerous times. A week later she calls back and tells me she is waiting on a police report or to talk to their insured driver before they can fix my …
They have a new way of processing claims and it is not to benefit the customer. Every body is blaming the Pandemic. They now decide if they will pay the amount of the repair or partial. That is not fair or right, you pay your insurance premiums every month, that money should be available to repair your vehicle.
Started a renters policy at the recommendation of my grandfather who used Shelter to insurance a farm and multiple vehicles. I purchased a renters policy and unfortunately had to file a claim on back in June that they still have not paid …
Absolutely ridiculous service and a terrible company with unethical business practices. STAY AWAY!!!
Overpriced, I see how they get such huge profits!!!by law gotta have insurance but no law stopping the gouge
Customer for more than 10 years and I received the worst customer service from Amy Seiler. I don’t recommend this company at all for any reason
I can’t imagine they’re able to sleep at night with the way they “reward” loyalty for so many years. Changing companies asap.
It’s amazing how this company treats people. As previous people have said, cold as ice!!!! If I could give it less, I would.
Wrecked my bike took two and a half months to get things done. Took two weeks for the insurance adjuster to get back with me after calling and leaving messages for her to get back to me.
I wish I could give these folks a zero….zero compassion, cold as ice. Underwriter tried to charge us 770 bucks for August when our original premium was 224 bucks a month….they owe us money due to their error of charging me with an …
Queens All Day Trucking LLC would like to say that the staff at Sheter Insurance was excellent in handling our commercial policy. I would especially like to thank Devin McCulloch shetook the time out of her schedule to contact her team to …