Staff was so friendly & helpful. Just moved here & was looking to get our internet hooked up. Staff walked us thru each step & explained everything including cost.
The service is terrible with slow bps (3) Disconnect without warning I would not recommend this company until they fix the problems with their WiFi network
I haven’t found one good thing about this company from customer service to the internet service is really poor overcharged for what you get its really a rip off
Exorbitant prices for the measly service offered. Ended up switching to cell service and satellite internet and cable. I actually pay less than half of what I was paying before.
They are the only company in town. They won’t let any competition in. Can charge outrageous rates while the service lacks when it rains. It’s called a monopoly and is illegal!
Extremely overpriced and services are not reliable. I was “strong armed” into getting more services than I need. They are the only provider in my area, therefore I had no other choice. RIPOFF!!!!
Thanks Bobby and Jimmy for the great service to fix our internet problem!! You worked after office hours to resolve the issue!! We greatly appreciate your business!
The most horrible internet and service! Spectrum needs to buy them out. Services are entirely too expensive for the horrible internet you get. Definitely a rip off!!
Worst service ever. Internet connection always sucked. I used to live next door to the president and his wife in 2009 and when my dad lost the house his wife bought our house and tore it down. No hard feeling. Just service sucked.
TruVista customers are required to have a landline (which is ancient) in order to have an overpriced internet service only, compared to surrounding cities. HS 250 Megabytes $151.00 monthly, WOW!!
Breanna was the lovely person that answered my call today. Usually I dread calling the support center because most of the people are, lets just say less than happy to be there. She was happy and seemed to actually care about the situation and not seem to be reading from a prompter. Keep up the great work.
I went into truvista today and the reps was extremely nice especially Latoya. I will ne returning again soon to upgrade my services and receive a promotion
Internet really sucks. Been with them 15 years and yes you can’t have Internet without phone service. Yeah they for sure get you. Now as far as customer service they are excellent.
Minnie Neal waited on me when I went in Tru Vista she’s was very knowledgeable about the services and products, answered all questions and concerns that I had and gave great customer service.
The drive thru was nice other than having to drive around the circle 3 times to ask about service. I tried calling in tbe phone 3 times to be put in hold 40 minutes each time with no answer.
Breanna Ramsey helped me so much over the last two days! She is very friendly and had no problem changing a few things for me and even followed up with me to make sure everything was okay!
I have heard so much positive things about Truvista that I had to go try it out for myself and I love it..can’t wait to set my WiFi up through them..they also have nice representatives at Truvista..I would like to say thank you to one of …
TruVista was very acceptable and Erica Hall was VERY helpful. She explained everything and was very professional. Will recommend service to family and friends
I was on hold for 20 minutes. I never did get to talk to a person. The office is closed, you have to go to the drive through. It is frustrating and unnecessary. I will try calling again, but has time to be on hold ???? It’s the phone company-answer the phone!!!!!
Came into the office Chester spoke with Latoya Caldwell she helped me with my wireless phone and gave me a free ink pen. Thanks laToya with the pretty smile.
I reached out to Tru Vista Communications on 10/18 for further information on their services. I spoke with this young lady by the name of LaToya, she was very helpful with the information that I reached out for.
Duane Harper was very courteous and very knowledgeable of the products he was selling. He took the time to explain everything in detail and was prepared to answer any questions that I may have had.
Money hungry, dominates Chester county. They make you take a bundle when you don’t need everything they are offering. I only needed internet but I had to take phone or cable to go with it. I rate them a one making me spend money I don’t …
It’s always warming to walk in to a place and be greeted with a BIG PRETTY SMILE, Latoya Caldwell Always make u feel welcome! Exceptional Customer service!
Latoya Caldwell is always very helpful when im trying to trouble shoot a problem. If she doesn’t know the answer she will find out and get back with me in a timely fashion.
I called to get internet service, this is all I need, they refused my business unless I agreed to purchase another service, I advised thankyou but I would have to go with another co, I only need internet, and that was pretty much end of …
Service is mediocre and too expensive. It has a monopoly and takes advantage of its customer base. It is locally owned, gouges it’s customers with exorbitant rates and has always been decades late in offering new services and advanced technology. SHOP ELSEWHERE!
I had the pleasure of talking with Breanna Ramsey . She was very helpful and professional. She helped me in fixing my cable and helped me get managed Wi-Fi. She was very sweet and understanding . Thank you again Breanna it was definitely a pleasure talking with you.
My services are great I really enjoy them and La’Toya Caldwell was a true professional I loved her services she was so polite and sweet and everything was understandable!!! Great worker she’s the best!!!
Worst reliability of any ISP I’ve ever used. Customer service is outsourced to third party and apparently the information doesn’t consistently get back to company. Gouging prices and less than adequate speed based on national options. …
My first experience with truvista! Latoya was very knowledgeable and very helpful! She made my experience stress free and smooth transition. Thank you Latoya Caldwell!
When I walked through the door I was greeted by Latoya Caldwell. She was a delight to meet. She help me set up my services and was very knowledgable. Thank you latiya!
I don’t think you can really call them a provider. They sell DSL to rural customers without providing a network for the service area. Existing phone lines provide your service via large hubs located along highways/thoroughfares that are …
Takes a while. Was scheduled for installation the next day was called at 7pm telling me it would be friday instead of tuesday after i had already took time off work. Was told to just go to work and it doesnt work like that the office closed …
Although, in the past I have had a little trouble with their services. Their customers services is great. Spoke with a Latoya and she transfer me to tech support to help with my internet. Thanks latoya.
My husband and I have not always had the best experience with truvista however an amazing lady by the name of Breanna turned that around for me tonight with her excellent customer service!!!! WOW! Is all I can say if Breanna isn’t a trainer she should be because she has a very warming personality and great asset to your company!!!
Still undecided on services but I spoke with a customer service rep by name of Erica Hall and she pretty much answered every question I had. My experience with her was wonderful. I look forwarding to getting Truvista service pretty soon.
I have always been pleased with the service I receive at your branch. However, Latoya’s professionalism and ability to get to the bottom my situation quickly exceeded my expectations.
Not a very good company, they make you take 2 of their services. Even if you only need or want internet they make you take phone or cable also. I pay for 75mbps and I’m lucky if I can get 50mbps out of it. The cable goes in and out all day, …
I called Truvista interested in service and I spoke with a rep by the name of Erica Hall. Very sweet girl. She was very informative and provided great customer service. She was such a ball of joy!
Had to handle some business in Chester sc and a young lady by the name of Latoya helped me out tremendously. She was very knowledgeable and extremely polite even when I wasn’t. Great customer service.
I spoke with Latoya C. and because of her I do not mind doing business with the company. Her Patience and great customer service skills are hard to come by. Thank you for taking your time with me.
Worst service.When you make an appointment they show up the day after the appointment calling asking why you are not home. The in house installation took over 9 hours. this was after 2 months of not hearing anything from anyone after they …
My experience with Latoya Caldwell was great! I am older and she had so much patience and made sure I understood what I was paying for before leaving the establishment!
Terrible customer service. They know their customers are having a problem trying to pay their bills online because of confusion about which website to use to pay but they do nothing about it. How do you know a company has poor customer …
TruVista gave me the pleasure of dealing with the most dearest and compassionate customer service rep I’ve dealt with. Erica Hall was VERY helpful and direct. I recommend anyone receiving service from TruVista, please ask for Erica Hall, she’s great and will get you what you need!
Consistent Internet Speeds. No complaints with service.
One thing I wish they would improve upon is requiring customers to have 2 or more services. I feel customers should be allowed just one service if they purchase it at premium (i.e. fastest internet speed).
It has been a great pleasure to have Shante Lewis as our customer service business rep. Shante has made the transition in our department run very smooth. The customer service skills and support she has given goes above any that I have had in the past. Thanks to Shante Lewis for the support she gives from your agency..
Great customer service. Iv spoken with a couple of reps and had a great experience with them all especially the last young lady Erica Hall. She has stayed in touch with me via email and phone to start my services up and has made this process a fast and simple. cant wait to get services.
I’m pleased to say TruVista has stepped up their internet service!! I was having problems while working from home! I called La’Toya Caldwell and she helped me out tremendously! She placed an Work order and sent the technician out and help …
La’Toya Caldwell is an excellent customer service representative. She let you know what deals they have and try to budget what you can afford monthly. She will not force you to buy anything but she does give great information about Truvista …
While the service wasn’t bad and rarely went out, this has to be the most expensive internet service in the US. $99.68 a month for 20 GB speed (including the required but unwanted phone line). This company will be done in the rural areas …
Amazing people helped me right away. Yes I had to wait but they kept me informed. And for 50 mbps and phone is what I wanted. Way cheaper than what I was paying in Illinois for mediacom. $84 for Internet and home phone is great. I now live in South Carolina. Again these people are great getting installed today.
Way OVERPRICED! I pay for $93.00 a month for 10MB speed dsl a month. That’s right MB not GB! They are the only company to offer internet in my area so they get away with overcharging people. Can’t wait for 5G to come out so I can switch to …
Truvista sucks you can’t get no good service no good internet connection they are running the Monopoly around here it’s time A Better Business comes in and I had to give him a star but I would give him a negative 0
I had the opportunity of speaking with Latoya Caldwell when I came in to check on upgrading our internet. Latoya was very helpful and understanding of the internet service and what I needed to do to be able to work from home with enough internet speed. Latoya is friendly, professional and has great customer service skills.
I began internet services with TruVista a little over a month ago. I was very reluctant since a home telephone is required and I know we wouldn’t be using it. Employee Latoya Caldwell provided exceptional customer service and made me …
I contacted Truvista with concerns about my bill. I spoke with a rep by the name of Latoya who was very helpful and knowledgeable of their services. Latoya was able to help me decide on a better plan to fit my budget! Thanks again Latoya…you were awesome!
TruVista in Chester, is a great company. They offer a wide variety of services to consumers. The employees are always friendly and ready to help you in anyway. Cindy Wheeler, who is a customer service employee even took the time to answer questions about my account for me while she was not on the clock. Great company!
I don’t usually post reviews but Latoya Caldwell’s exceptional customer left me no choice! She efficient and knowledgeable of all products! I can’t wait to experience my new wifi!
Got what I needed to accomplish ending my service before I move! No traffic n very simple at the window! The young Woman working there couldn’t have been any nicer n the entire transaction took about 2 minutes! I can’t ask for better service!
There are many things Truvista could improve on but the one thing that I got was excellent customer service and that speaks volumes! I spoke with La’Toya Caldwell, she was not only knowledgeable of services the company offered but she was kind & compassionate to my needs as well! Job well done!
Truvista is to expensive my current bill fluctuate it’s never the same price I went to drive thru to discuss about the bill to see if I can lower it because my cousin has the same service and pays 40 dollars less and they come with that’s …
Recently purschaed my first home, and made a visit to set up my home services. I was greeted and helped by Latoya Caldwell. Wow. The customer service was outstanding. She does her job so effortlessly and always kept a smile while doing it. Keep up the good work.
We recently upgraded our phones in our office and I was personally impressed by the professionalism, courtesy, and friendliness displayed by Ms. Shanta Lewis. Follow up calls were met with the same level of helpfulness and sincerity. She …
I am really satisfied with my service with Tru Vista. Their customer service is out of this world. I will never forget a time I called in with an issue and I spoke to an individual by the name of Latoya Caldwell. Her great personality and …
I Absolutely Love the new fiber optic system that Truvista has in place for my area. Including the Always fast and Friendly service. Second to none,,, highly recommended 👌 …
Poor customer service have called multiple times with issues with my internet service being slow and dropping paying over 100$ a month with internet not working properly been going on for months and still noone has fixed the issue
Worst company ever! Huge lack in communication in office and with customer. Super expensive. They messed up and opened 2 accounts under our name and we’re charging us for both even though we only had one. Adjustments were supposed to be …
Worst service ever phone/ internet service always dropping. We had to get phone service to in oder to get the internet never used the phone service but now we have that choice so I dropped the phone service but didn’t make no difference …
Worst ISP I have ever had and I have had 10 over the years. They make you wait for 3 to 7 days for a tech to just show up without calling. They go to their building and wiggle the connections until it temporarily fixes the problem then try …
I called them and told them that must be was too slow. They said to leave a message and call back and it made me a higher speed but it kept going around the circle. I never could get a picture on my television. I got one on my iPad but not …
Duane Hanpen
(Translated by Google) Never hire the service of this company, they are ineffective and racist. Customer service is lousy. I do not recommend it. …
Staff was so friendly & helpful. Just moved here & was looking to get our internet hooked up. Staff walked us thru each step & explained everything including cost.
Informative
Overpriced
Great place
Latoya Caldwell
Great SERVICE
When it rains smh
Great place to work
To high for poor service
Need to work on their rates
They suck
Latoya is really nice and helpful
Great service and wonderful people
Latoya Caldwell was great help…. thanks Latoya
Good customer service from Latoya caldwell
Rip off because they are the only cable providers in the area
I love the customer service Erica Hall gave me
Latoya has great customer service skills
Thanks Latoya for the great services you shown this morning.
Thank you Latoya for answering and resolving an issue I was having with billing…
I really happy with my sevice .Thanks Duane Harper
Shanta Lewis is wonderful to work with, and very helpful!
Staff very helpful. Prices good
Can’t even go in to office and pay because nobody knows how much bill is for a disconnected service!
Rising prices may not equate to better svc. Kind employees though.
Slow service they are not very friendly and they charge to much for their service
Super nice and friendly staff. Very informative with technical expertise and guidance.
Spoke with Erica Hall about getting internet service this weekend. Very sweet young lady.
They are nice and friendly LaToya Caldwell is a nice and sweet helpful person
The service is terrible with slow bps (3) Disconnect without warning I would not recommend this company until they fix the problems with their WiFi network
You know you have an excellent company when you have excellent employees #Latoya Caldwell Great Job
Shanta Lewis – Brian Taylor
Always friendly and helpful. Can call and get answers or assistance at anytime!
Latoya Caldwell has excellent customer service and professionalism.
Slow customer service moved out of town paid final bill in person then month later sent me a bill for 20 cents really
Internet is soooo slowwww
Duane was very helpful and did a great job of installing the system.
My experience was great when speaking with Latoya Caldwell at the truvista in chester sc
Stopped by Truvista today with questions about my bill. Although I was upset, I left out smiling. Thanks Latoya
Worst internet ever and expensive
The customer service is so bad I have to leave a review on BOTH of Truvista Google pages.
I called with a business question and spoke with Brian Taylor. He did a great job addressing everything I needed. Thank you!
Latoya at the Chester office was a great and awesome person. If you’re in Chester stop by and check her out.
Great company to work with. Very nice and informative employees Lynn Ferrell answered all our questions and provided us fast service
Thanks Latoya for the awesome customer service you shown us in the great falls office Monday.
Wow, after reviewing these comments I totally agree. Latoya is a great representative. thanks for everything.
I used the window service.
Truvista is the best with great customer service a big thanks to Latoya for helping me get my bundle plan started!
I haven’t found one good thing about this company from customer service to the internet service is really poor overcharged for what you get its really a rip off
Lynn Ferrel was professional, informative and extremely helpful to resolve the issue regarding my bill.
Latoya Caldwell has been very helpful at the Chester business office with getting my services reconnected.
Exorbitant prices for the measly service offered. Ended up switching to cell service and satellite internet and cable. I actually pay less than half of what I was paying before.
They are the only company in town. They won’t let any competition in. Can charge outrageous rates while the service lacks when it rains. It’s called a monopoly and is illegal!
Extremely overpriced and services are not reliable. I was “strong armed” into getting more services than I need. They are the only provider in my area, therefore I had no other choice. RIPOFF!!!!
Thanks Bobby and Jimmy for the great service to fix our internet problem!! You worked after office hours to resolve the issue!! We greatly appreciate your business!
Shanta provided me excellent customer service! She truly made my experience with Truvista AWESOME!!!
The most horrible internet and service! Spectrum needs to buy them out. Services are entirely too expensive for the horrible internet you get. Definitely a rip off!!
Latoya Caldwell was very professional and knowledgeable of her products. She was very helpful.
Worst service ever. Internet connection always sucked. I used to live next door to the president and his wife in 2009 and when my dad lost the house his wife bought our house and tore it down. No hard feeling. Just service sucked.
TruVista customers are required to have a landline (which is ancient) in order to have an overpriced internet service only, compared to surrounding cities. HS 250 Megabytes $151.00 monthly, WOW!!
Brian Taylor is great company rep and helps us find solutions and work more efficiently. He’s a great guy to have on your team.
Latoya Caldwell was very helpful. She knew her products very well. Thank you Latoya!
The service are great I love the rep Shanta Lewis she really tales pride in her job amd represent the company with deginity and pride….
Breanna was the lovely person that answered my call today. Usually I dread calling the support center because most of the people are, lets just say less than happy to be there. She was happy and seemed to actually care about the situation and not seem to be reading from a prompter. Keep up the great work.
I’ve Contacted Truvista about numerous issues I have endured and I can say the feedback is great. Erica Hall was a helpful watch for also. Thanks 😉
I really love the service and I really loveee the help that La’Toya gave me. I feel like she’s the best and really know what’s she doing 😀❤ …
I went into truvista today and the reps was extremely nice especially Latoya. I will ne returning again soon to upgrade my services and receive a promotion
Internet really sucks. Been with them 15 years and yes you can’t have Internet without phone service. Yeah they for sure get you. Now as far as customer service they are excellent.
Minnie Neal waited on me when I went in Tru Vista she’s was very knowledgeable about the services and products, answered all questions and concerns that I had and gave great customer service.
The drive thru was nice other than having to drive around the circle 3 times to ask about service. I tried calling in tbe phone 3 times to be put in hold 40 minutes each time with no answer.
Breanna Ramsey helped me so much over the last two days! She is very friendly and had no problem changing a few things for me and even followed up with me to make sure everything was okay!
Latoya Caldwell was so helpful she knew her products and she got me signed up for exactly what I needed!
Truvista provides our home telephone and internet services. They stand behind their products and have great customer service and appreciation.
I experience awesome customer service while working with Latoya Caldwell in the Chester Business office and my Internet is super fast.
I have heard so much positive things about Truvista that I had to go try it out for myself and I love it..can’t wait to set my WiFi up through them..they also have nice representatives at Truvista..I would like to say thank you to one of …
Latoya is best she really does her best to get you the help that you need and she always have a smile on here face whenever I go into Tru Vista.
Their customer service can not be beat. They are on top of fixing any issue a customer has. Every person I dealt with was so nice and helpful.
TruVista was very acceptable and Erica Hall was VERY helpful. She explained everything and was very professional. Will recommend service to family and friends
La’Toya was wonderful to work with…. She was very helpful. Had me in & out the door with everything I needed in no time! Thanks!
Latoya Caldwell was very professional when speakin with her about my bill. She was very knowledgeable! Thank you Latoya Caldwell!
I was on hold for 20 minutes. I never did get to talk to a person. The office is closed, you have to go to the drive through. It is frustrating and unnecessary. I will try calling again, but has time to be on hold ???? It’s the phone company-answer the phone!!!!!
Came into the office Chester spoke with Latoya Caldwell she helped me with my wireless phone and gave me a free ink pen. Thanks laToya with the pretty smile.
I reached out to Tru Vista Communications on 10/18 for further information on their services. I spoke with this young lady by the name of LaToya, she was very helpful with the information that I reached out for.
Duane Harper was very courteous and very knowledgeable of the products he was selling. He took the time to explain everything in detail and was prepared to answer any questions that I may have had.
Latoya Caldwell was amazing employee. Dhe helped me so much. She knew exactky what i wanted and needed. Thank you Latoya.
Money hungry, dominates Chester county. They make you take a bundle when you don’t need everything they are offering. I only needed internet but I had to take phone or cable to go with it. I rate them a one making me spend money I don’t …
Duane Harper was amazing to deal with and already has us ready to go with our security system! Very courteous and pleasant to work with! Thank you!
It’s always warming to walk in to a place and be greeted with a BIG PRETTY SMILE, Latoya Caldwell Always make u feel welcome! Exceptional Customer service!
Latoya Caldwell is always very helpful when im trying to trouble shoot a problem. If she doesn’t know the answer she will find out and get back with me in a timely fashion.
I called to get internet service, this is all I need, they refused my business unless I agreed to purchase another service, I advised thankyou but I would have to go with another co, I only need internet, and that was pretty much end of …
Service is mediocre and too expensive. It has a monopoly and takes advantage of its customer base. It is locally owned, gouges it’s customers with exorbitant rates and has always been decades late in offering new services and advanced technology. SHOP ELSEWHERE!
Not much offered. $150/mo. just for internet & phone. Terrible customer service. It takes days to get someone to answer the phone.
Still won’t update customes on when fiber will be available!! TruVista communications sucks!
I had the pleasure of talking with Breanna Ramsey . She was very helpful and professional. She helped me in fixing my cable and helped me get managed Wi-Fi. She was very sweet and understanding . Thank you again Breanna it was definitely a pleasure talking with you.
My services are great I really enjoy them and La’Toya Caldwell was a true professional I loved her services she was so polite and sweet and everything was understandable!!! Great worker she’s the best!!!
Worst reliability of any ISP I’ve ever used. Customer service is outsourced to third party and apparently the information doesn’t consistently get back to company. Gouging prices and less than adequate speed based on national options. …
Customer service and all around reliability is terrible
My first experience with truvista! Latoya was very knowledgeable and very helpful! She made my experience stress free and smooth transition. Thank you Latoya Caldwell!
When I walked through the door I was greeted by Latoya Caldwell. She was a delight to meet. She help me set up my services and was very knowledgable. Thank you latiya!
I don’t think you can really call them a provider. They sell DSL to rural customers without providing a network for the service area. Existing phone lines provide your service via large hubs located along highways/thoroughfares that are …
Laytoya Caldwell was very sweet when she assisted me with my services. I’m so glad I chose Truvista as my provider! Keep helping customers Latoya!
Takes a while. Was scheduled for installation the next day was called at 7pm telling me it would be friday instead of tuesday after i had already took time off work. Was told to just go to work and it doesnt work like that the office closed …
Although, in the past I have had a little trouble with their services. Their customers services is great. Spoke with a Latoya and she transfer me to tech support to help with my internet. Thanks latoya.
My husband and I have not always had the best experience with truvista however an amazing lady by the name of Breanna turned that around for me tonight with her excellent customer service!!!! WOW! Is all I can say if Breanna isn’t a trainer she should be because she has a very warming personality and great asset to your company!!!
Still undecided on services but I spoke with a customer service rep by name of Erica Hall and she pretty much answered every question I had. My experience with her was wonderful. I look forwarding to getting Truvista service pretty soon.
I have always been pleased with the service I receive at your branch. However, Latoya’s professionalism and ability to get to the bottom my situation quickly exceeded my expectations.
Not a very good company, they make you take 2 of their services. Even if you only need or want internet they make you take phone or cable also. I pay for 75mbps and I’m lucky if I can get 50mbps out of it. The cable goes in and out all day, …
I called Truvista interested in service and I spoke with a rep by the name of Erica Hall. Very sweet girl. She was very informative and provided great customer service. She was such a ball of joy!
Had to handle some business in Chester sc and a young lady by the name of Latoya helped me out tremendously. She was very knowledgeable and extremely polite even when I wasn’t. Great customer service.
I spoke with Latoya C. and because of her I do not mind doing business with the company. Her Patience and great customer service skills are hard to come by. Thank you for taking your time with me.
Worst service.When you make an appointment they show up the day after the appointment calling asking why you are not home. The in house installation took over 9 hours. this was after 2 months of not hearing anything from anyone after they …
My experience with Latoya Caldwell was great! I am older and she had so much patience and made sure I understood what I was paying for before leaving the establishment!
Terrible customer service. They know their customers are having a problem trying to pay their bills online because of confusion about which website to use to pay but they do nothing about it. How do you know a company has poor customer …
TruVista gave me the pleasure of dealing with the most dearest and compassionate customer service rep I’ve dealt with. Erica Hall was VERY helpful and direct. I recommend anyone receiving service from TruVista, please ask for Erica Hall, she’s great and will get you what you need!
Consistent Internet Speeds. No complaints with service.
One thing I wish they would improve upon is requiring customers to have 2 or more services. I feel customers should be allowed just one service if they purchase it at premium (i.e. fastest internet speed).
It has been a great pleasure to have Shante Lewis as our customer service business rep. Shante has made the transition in our department run very smooth. The customer service skills and support she has given goes above any that I have had in the past. Thanks to Shante Lewis for the support she gives from your agency..
Great customer service. Iv spoken with a couple of reps and had a great experience with them all especially the last young lady Erica Hall. She has stayed in touch with me via email and phone to start my services up and has made this process a fast and simple. cant wait to get services.
I’m pleased to say TruVista has stepped up their internet service!! I was having problems while working from home! I called La’Toya Caldwell and she helped me out tremendously! She placed an Work order and sent the technician out and help …
La’Toya Caldwell is an excellent customer service representative. She let you know what deals they have and try to budget what you can afford monthly. She will not force you to buy anything but she does give great information about Truvista …
While the service wasn’t bad and rarely went out, this has to be the most expensive internet service in the US. $99.68 a month for 20 GB speed (including the required but unwanted phone line). This company will be done in the rural areas …
Amazing people helped me right away. Yes I had to wait but they kept me informed. And for 50 mbps and phone is what I wanted. Way cheaper than what I was paying in Illinois for mediacom. $84 for Internet and home phone is great. I now live in South Carolina. Again these people are great getting installed today.
Had my internet installed 2 days after putting in my request. The installer was polite and courteous. Love my internet. Thanks!!
Way OVERPRICED! I pay for $93.00 a month for 10MB speed dsl a month. That’s right MB not GB! They are the only company to offer internet in my area so they get away with overcharging people. Can’t wait for 5G to come out so I can switch to …
Truvista sucks you can’t get no good service no good internet connection they are running the Monopoly around here it’s time A Better Business comes in and I had to give him a star but I would give him a negative 0
Unreliable, over priced, zero customer service 😑 …
I had the opportunity of speaking with Latoya Caldwell when I came in to check on upgrading our internet. Latoya was very helpful and understanding of the internet service and what I needed to do to be able to work from home with enough internet speed. Latoya is friendly, professional and has great customer service skills.
I began internet services with TruVista a little over a month ago. I was very reluctant since a home telephone is required and I know we wouldn’t be using it. Employee Latoya Caldwell provided exceptional customer service and made me …
I contacted Truvista with concerns about my bill. I spoke with a rep by the name of Latoya who was very helpful and knowledgeable of their services. Latoya was able to help me decide on a better plan to fit my budget! Thanks again Latoya…you were awesome!
TruVista in Chester, is a great company. They offer a wide variety of services to consumers. The employees are always friendly and ready to help you in anyway. Cindy Wheeler, who is a customer service employee even took the time to answer questions about my account for me while she was not on the clock. Great company!
I don’t usually post reviews but Latoya Caldwell’s exceptional customer left me no choice! She efficient and knowledgeable of all products! I can’t wait to experience my new wifi!
Got what I needed to accomplish ending my service before I move! No traffic n very simple at the window! The young Woman working there couldn’t have been any nicer n the entire transaction took about 2 minutes! I can’t ask for better service!
There are many things Truvista could improve on but the one thing that I got was excellent customer service and that speaks volumes! I spoke with La’Toya Caldwell, she was not only knowledgeable of services the company offered but she was kind & compassionate to my needs as well! Job well done!
Truvista is to expensive my current bill fluctuate it’s never the same price I went to drive thru to discuss about the bill to see if I can lower it because my cousin has the same service and pays 40 dollars less and they come with that’s …
Recently purschaed my first home, and made a visit to set up my home services. I was greeted and helped by Latoya Caldwell. Wow. The customer service was outstanding. She does her job so effortlessly and always kept a smile while doing it. Keep up the good work.
We recently upgraded our phones in our office and I was personally impressed by the professionalism, courtesy, and friendliness displayed by Ms. Shanta Lewis. Follow up calls were met with the same level of helpfulness and sincerity. She …
Hat’s off to Mr. Bobby and Conrad, finally got watch TV without any problems.
I am really satisfied with my service with Tru Vista. Their customer service is out of this world. I will never forget a time I called in with an issue and I spoke to an individual by the name of Latoya Caldwell. Her great personality and …
I Absolutely Love the new fiber optic system that Truvista has in place for my area. Including the Always fast and Friendly service. Second to none,,, highly recommended 👌 …
Poor customer service have called multiple times with issues with my internet service being slow and dropping paying over 100$ a month with internet not working properly been going on for months and still noone has fixed the issue
Worst company ever! Huge lack in communication in office and with customer. Super expensive. They messed up and opened 2 accounts under our name and we’re charging us for both even though we only had one. Adjustments were supposed to be …
Worst service ever phone/ internet service always dropping. We had to get phone service to in oder to get the internet never used the phone service but now we have that choice so I dropped the phone service but didn’t make no difference …
Just let them know that they are working hard at creating a new StarLink customer as soon as it is available in this area.
Worst ISP I have ever had and I have had 10 over the years. They make you wait for 3 to 7 days for a tech to just show up without calling. They go to their building and wiggle the connections until it temporarily fixes the problem then try …
I called them and told them that must be was too slow. They said to leave a message and call back and it made me a higher speed but it kept going around the circle. I never could get a picture on my television. I got one on my iPad but not …