Went in for a holiday loan, and even admist a pandemic the staff showed they cared. I always love the staff and have never encountered any issues. Thank you 😊 …
They are very pleasant people always very patient with their customers by me not being able to go into the bank I can communicate with them over the phone about what I need and their are happy to assist me.
They charged me $5 a month for a bad address fee for not updating my address. I got my mortgage through them and they already had my updated address and my updated mailing address from the mortgage loan. So they charged me $25 total out of …
The employees at all of the branches I use are just the best. So kind and happy! Always eager to help me and that means more than they know…SO dependable. Love them ALL 😊 …
Worst credit union to work with, customer service is awful. Also if you opt out of over draft fees and have to replace your debit card, make sure you opt out on the new one as well, otherwise they assume you want to have overdraft protection on the new one.
I opened a business account here. Found out quickly that this place LOVES to fee you to death. They are great for loan rates though! And Grace has been a huge help.
Absolutely the worst credit/fraud dispute policy ever. Credit union makes you do literally ALL your own investigating. Once you can’t solve the fraud/dispute on your own, you have to print off paper after paper to fill out. It doesn’t …
The Representative I worked with made my process of refinancing my vehicle a breeze. Such a helpful group of people and so pleasant! MaryJo Thank you and also the United Financial Team for the opportunity to do business with you!
Always have had very friendly and helpful people, but when I called the accounting department who’s extension was given to me she was rude and acted as if I was a bother to her. Kind of disappointed since I’m always nothing but nice and respectful to everyone.
Very helpful staff. Good service. I’d highly recommend them. They were even kind enough to solve an overdraft issue I had with PayPal when I came up a few cents short on a purchase. They’ve been my credit union since I’ve been a child and will continue to do my banking there.
I love the credit union overall! friendly staff and very helpful. I don’t like that all the drive thrus seem to be computer based. I can no longer get change, money orders or cashier’s checks. I now have to go inside and have lost the convenience factor.
Great Banking all around. Free ATM, helpful, polite, and quick service!
Easy in off State St. Pending on the time of the day is a little difficult to exit West across State St. …
My experience with UFCU has been nothing but amazing! At Age 63 I was able to purchase a car and the only bank that gave me an opportunity was United Financial Credit Union. From the moment they approved and financed my car loan, …
Mary Jo was very helpful and professional. I was completely pleased with my experience and was able to refinance my auto without a hitch. I was also pleased with the ease of opening up checking/saving accounts due to the help of another Mary in the office
This has been my second time working with the loan department as it relates to my auto loan, and holiday loan. Staff are always very kind and respectful when processing my loan. They are efficient and the rate of approval is fast. With the …
My husband and I have been with United Saginaw C U, since the early 1960’s. We remember the early years when an office was rented on the corner where the stoplight is, across from Gobeyn gas station. I recall we wanted to buy a car and …
I will never stop foot into this location ever again, the people that work there are so rude, treat people like Garbage, especially the women who works on the mortgage side, maybe she needs to retire, and if you want to make a payment on …
Everyone there is like family to me. I have been at this credit union for many years and they are always there to help me out. I appreciate them and all they do for me very much and would recommend them to all my family and friends. Thank …
Last year I became a widow. I went to UFCU to change my financial situation that had become unbearable. And I left UFCU feeling wonderful, confident and able to have a great credit union helping me with whatever financial help I needed. …
I have been a member of the UFCU for excess of 40 years. Never had a complaint, never had to wait, and they have very knowledgeable staff that is willing to help with any transaction required. Unfortunately I do not visit the brick and mortar building as much anymore because the mobile app is simply awsome and does it all.
The staff both in person, and on the phone, have always been very helpful with any request or question I had. The last year has been rough for me as my mother died, and I lost my job due to the Pandemic. It was very difficult to deal with these two situations simultaneously. They made sure I was well taken care of on each visit.
Mary Jo was awesome we accomplished my auto loan with just a couple phone calls and the rest was in emails. They have a great process. I live over 70 miles from the nearest branch.
Good
Great people
Thanks Sara for your help.
Never have a problem
The organization of this union is nonexistent.
I like my CU.
very friendlu and fast service
friendly
courteous
20 year member. United Financial for life.
Every one is always nices and helpfull
Great honest people and very easy to work with!
@Snazzy Sixx
Do you not know how a credit union works?
Great customer service. Workers always smiling
Easy affordable mortgage refinance with great interest rates
The people were super understanding and clear when it came to explaining the account information.
Very nice people in this office
What kind of bank makes you pay $5 to cash one of their own member’s checks? How pathetic.
I have never had a bad experience at UNFC.
Multiple Problems returning calls over several different occasions. Go Wanigas..
Mary provides the best costumer service 😀 …
Alissa helped me on line. She is extremely knowledgeable, helpful and patient mc
Good place for a loan. I prefer going to the Weiss St branch, no stinking complicated computers in the drive throughs……
The entire staff is very helpful. Highly recommend!!!
The staff is so friendly and helpful. Use them for all my financial needs.
Went in for a holiday loan, and even admist a pandemic the staff showed they cared. I always love the staff and have never encountered any issues. Thank you 😊 …
I get through fairly fast people are friendly but exiting to the left (west) can be a challenge.
They are very pleasant people always very patient with their customers by me not being able to go into the bank I can communicate with them over the phone about what I need and their are happy to assist me.
They charged me $5 a month for a bad address fee for not updating my address. I got my mortgage through them and they already had my updated address and my updated mailing address from the mortgage loan. So they charged me $25 total out of …
The teller was extremely helpful and kind. My transaction was
completed very quickly. We think UFCU is the greatest!
The employees at all of the branches I use are just the best. So kind and happy! Always eager to help me and that means more than they know…SO dependable. Love them ALL 😊 …
Worst credit union to work with, customer service is awful. Also if you opt out of over draft fees and have to replace your debit card, make sure you opt out on the new one as well, otherwise they assume you want to have overdraft protection on the new one.
I opened a business account here. Found out quickly that this place LOVES to fee you to death. They are great for loan rates though! And Grace has been a huge help.
Absolutely the worst credit/fraud dispute policy ever. Credit union makes you do literally ALL your own investigating. Once you can’t solve the fraud/dispute on your own, you have to print off paper after paper to fill out. It doesn’t …
The Representative I worked with made my process of refinancing my vehicle a breeze. Such a helpful group of people and so pleasant! MaryJo Thank you and also the United Financial Team for the opportunity to do business with you!
Always have had very friendly and helpful people, but when I called the accounting department who’s extension was given to me she was rude and acted as if I was a bother to her. Kind of disappointed since I’m always nothing but nice and respectful to everyone.
Ryan and Mary have both been very helpful with current changes I made.
Very helpful staff. Good service. I’d highly recommend them. They were even kind enough to solve an overdraft issue I had with PayPal when I came up a few cents short on a purchase. They’ve been my credit union since I’ve been a child and will continue to do my banking there.
NEVER BANK HERE THEY WILL STEAL PETTY POCKET CHANGE FROM YOU
I love the credit union overall! friendly staff and very helpful. I don’t like that all the drive thrus seem to be computer based. I can no longer get change, money orders or cashier’s checks. I now have to go inside and have lost the convenience factor.
Great Banking all around. Free ATM, helpful, polite, and quick service!
Easy in off State St. Pending on the time of the day is a little difficult to exit West across State St. …
My experience with UFCU has been nothing but amazing! At Age 63 I was able to purchase a car and the only bank that gave me an opportunity was United Financial Credit Union. From the moment they approved and financed my car loan, …
Mary Jo was very helpful and professional. I was completely pleased with my experience and was able to refinance my auto without a hitch. I was also pleased with the ease of opening up checking/saving accounts due to the help of another Mary in the office
This has been my second time working with the loan department as it relates to my auto loan, and holiday loan. Staff are always very kind and respectful when processing my loan. They are efficient and the rate of approval is fast. With the …
My husband and I have been with United Saginaw C U, since the early 1960’s. We remember the early years when an office was rented on the corner where the stoplight is, across from Gobeyn gas station. I recall we wanted to buy a car and …
I will never stop foot into this location ever again, the people that work there are so rude, treat people like Garbage, especially the women who works on the mortgage side, maybe she needs to retire, and if you want to make a payment on …
Everyone there is like family to me. I have been at this credit union for many years and they are always there to help me out. I appreciate them and all they do for me very much and would recommend them to all my family and friends. Thank …
Last year I became a widow. I went to UFCU to change my financial situation that had become unbearable. And I left UFCU feeling wonderful, confident and able to have a great credit union helping me with whatever financial help I needed. …
I have been a member of the UFCU for excess of 40 years. Never had a complaint, never had to wait, and they have very knowledgeable staff that is willing to help with any transaction required. Unfortunately I do not visit the brick and mortar building as much anymore because the mobile app is simply awsome and does it all.
The staff both in person, and on the phone, have always been very helpful with any request or question I had. The last year has been rough for me as my mother died, and I lost my job due to the Pandemic. It was very difficult to deal with these two situations simultaneously. They made sure I was well taken care of on each visit.
Mary Jo was awesome we accomplished my auto loan with just a couple phone calls and the rest was in emails. They have a great process. I live over 70 miles from the nearest branch.