7 17 Credit Union is a progressive financial institution in Ohio offering credit union membership to those who live or work in Trumbull, Mahoning, Columbiana, Portage, Summit and central Stark counties. With thirteen branches, 7 17 is able to provide banking services to more than 99,000 members in the greater Youngstown, Warren, Kent, Ravenna and Canton areas.
| Sunday Closed Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday Closed |
3181 Larchmont Ave NE, Warren, OH 44483
My experience was handled in a pleasant and professional manner.
Easy to work with and quick. I don’t think we would go anywhere else!!!
The Customer service is very friendly and are super helpful!
Staff was very kind and helpful and also quick and understanding
Great service and Great Staff
The ATMs never allow money deposits. This credit union is really inconvenient.
Great place very nice people that will help you with whatever you need
Excellent customer service!
They were very helpful and knowledgable.
Everyone is always so helpful!! Dawn & Todd were just perfect to work with!
Everything went smooth. Thank you so much
Sherry and Wendy were amazing with making the whole process a breeze.
Always friendly and knowledgeable
They were accommodating and very efficient id use them again
Love 717 Thanks… Always have loved the people…
I can’t say enough about how much I love banking with SSCU. I will never bank with the big mega banks again.
Very competitive with banks. Worth a look. Recommend
Great service and support.
Great customer service Debbie Mcquain was fantastic and the experience was 5 star
VERY EASY FAST AND FUN
The website and app. could be more user friendly. Bankers/Tellers are always helpful and friendly.
Chelsea was super helpful and informative
Process was handled very quickly
Thanks Chelsea
The workers were great and friendly. A trustworthy place for your money
Always a pleasure dealing with 717 credit union
Quick and easy process. Always good and friendly service.
Great customer service and resonable finance rates.
We love 717. They go above and beyond with customer service.
The loan dept and branches are always extremely helpful, highly recommended
The loan process was very fast and thorough. Very easy process.
The young lady that handled my buisness did a great job,thank you 717 credit union .
Everything was good, all of the people that we worked with were helpful and very friendly.
Very professional and lots if smiles. You’re usually in and out quickly, with an accurate transaction.
The staff were very nice, and helped me with what I needed very quickly.
Why has your web-site lost it’s certificate?? I can’t get to my account because the internet says that your certificate has been revoked???? How can this be the case with a “FEDERAL CREDIT UNION”??? A very disappointed long time customer and military member who banks at the Air Base.
Horrible customer business banking practices. I will be switching all my banking from them.
I hate this credit union. I got forced to switch to them because they bought out my old credit union. It’s been nothing but problems
Great experience with 717 very professional and explained the process completely.
Very good honest company to deal with.
They clearly care about their customers unlike most banks!
I have been banking with 7/17 for a decade now and they have always provided exemplary service!
Service was excellent, everything from start to finish went smooth and quick. Very friendly and professional.
I have been a member of the Seventeen Credit Union for over 25 years and I highly recommend them for great and courteous service!!
Great customer service! Would highly recommend, for banking and for auto loans
Great people, love the quick response and low interest rate compared to most places. Would definitely go back when needed.
Super friendly , patient with your questions, helpful and easy process
Always friendly and courteous,but mostly helpful!
They are easy to work with.
Great customer service!! Very low interest rates!! Great people! Overall it was a very pleasant experience!!
Called back multiple times no answer I will never do buisness again after trying to return 6x calls
Laura was great she really made the refinance easy
It was really easy and I got my money the same day. Apr was better to. Thanks
Great experience with the staff and Angelo is the best.
Great service never had any issues over the years I highly recommend 717 over any other bank period!
My experience was wonderful. The people at 717 were fast, friendly, and very efficient!!
LaMar was fantastic!! Great communication & customer service skills. 10’s across the board.
The entire banking experience was pleasant and everyone within the process was extremely professional and kind.
Samantha did a fantastic job helping me out with a HELOC. It was quick and easy!
Fast and easy refinancing experience thank you so much to the boardman office making this quick and easy
I would like to anyone trying to open an account at 717 please dont they have treated us terrible for 20 yrs trying to take our house and car no help from anyone there called several times l am in my 70s and a veteran. Stay away!
On Saturday, 15 October, 2016, I wrote a review that was negative due to a problem I was having accessing my account on line. The problem has been resolved quickly so I am now doing a new rating of “5” stars rather than “1”. Chuck Dinges, MSgt, USAF (Ret.)
Great experience Elvis was helpful answered all questions definitely will be referring other family members to him to sign up for membership and loan help..
Very friendly easy to communicate.
Had a great first time experience, willing to help in anyway possible and got me in and out within an hours time.
My request was handled same day , the process was simple, employees were knowledgeable and professional.
They have always been by our side for years
Seven seventeen has been great to work with threw my whole house buying process. Would absolutely recommend
I can’t give you 5 stars because no on is perfect. As always I had a professional experience. My only issue is the masks. It is hard to hear because the voice is muffled by the masks. Which by the way does NOTHING to stop a virus.
Had a great experience with 717 Credit Union would highly recommend them.
I am so pleased coming to 717. The people thete are so kind and helpful. Always pleasant
Gee you Replaced People with Stupid Machine, No Drive Thru Its Machines . I tried 3 of Those Machine, They spit my Money back out and said we cant do this transaction at this Time… IM SO NOT HAPPY… When Do machine Replace Human Jobs NOT! Cant even walk in on a Saturday to deposit cash. Maybe i need to go back To Chase
Professional service, efficiently delivered. Saved us a bunch of money by lowering the interest rate. Highly recommend 7 17 for all banking needs!
I don’t recommend them, been through hell for a year
The loan process was, professionally done. Very competent loan officers. The electronic process was fast and smooth. Went without a hitch
Have tried to get a car loan, they make it impossible. After all the looking & test driving, I call them back. Then transferred one person after another, then they need the VIN, I give to them, then that is not good enough, now they want to dealership….worthless.
Amazing customer service and communication via phone and email. Answered all questions and went above and beyond to make sure I was happy with the services they provided.
I absolutely love this place for all my financial needs. I know I can count on them when I need them! Thanks Porsche and Tonia!!
Have been a customer for 20+ years! Great service and rates! Won’t bank anywhere else!
Todd was great, he made my loan so simple and smooth.
I Thank God for this experience
I love my credit union! .
We have had nothing but great service and always have the answers to our questions.
Purchased my home and have checking and savings. My home purchase was very smooth, from pre-approval to closing. Everyone is very nice and respectful.
Went there today and we were pleasingly amazed with the service we got there. Since dealing with 717 we never had a bad experience. Keep up with the good job, more places of business needs to be like 717.
Extremely easy process , simple , quick . I was surprised at how easy it really was and NO suprises at all . Never left my home ! Just impressive !!! Couldn’t be any easier. Thanks to everyone that guided me and that was only 2 individuals for the whole process.
I’ve been a member of 717 Credit Union since 1972! I use no other financial institutions. What does that tell you?!
Fast, efficient, friendly, and professional. Approved my loan the same day I submitted all needed documentation.
They talked me into buying the insurance on my car so I did i called you cancel it in December signed paper sent it back it’s now may they are still charging me so I called again and instead of putting it back in my account they said they …
I received the most outstanding service from everyone involved with my recent inquiry with 7-17 and would like to send out a big Thank You to Amy, Kristy, Pat and also Anne at the Kent branch for making this inquiry go smooth and almost effortless.
Can’t login to online banking despite repeatedly calling for help and just getting the same info that didn’t work all the other times over and over again. Ridiculous. Also the app isn’t compatible with my device? Why are you guys so behind …
Refi of my loan was fast, efficient, and professional. I am glad I chose them for this process. I was able to save money.
Very polite and helpful great experience
Great experience. Easy to work with. Worked with dealership very well. Kept me informed throughout proces
This bank is now the worst ever. All branches were closed today even before 5:30 pm. WHY???? TODAY IS NO hOLIDAY, They used to be open half day on Saturday now, all locations are closed on Saturday. This is totally riduculous.
It was really cool that I did not have to leave my house to do it.An the person who took care of me and my husband is a close and personal friend to us.She was excellent.Good job Brittany Georgaslas .
Great experience…got a loan to purchase a car from a private seller and Seven Seventeen made the process very easy…handled title transfer and everything including previous owners bank payoff….excellent
Each gal who worked with us was super nice and very patient with us! They made our task actually fun! Appreciate them so much.
Great communication. Smooth transaction.
Very pleasant experience. Knowledgeable people. Got everything done we need. Love my credit union.
Fast and friendly service as always.
Great place for loans, interest rates are phenomenal compared to others. Easy and fast approval.
I was approved for a loan then at the last second I was told my soon to be ex wife would have to sign off on it as well. None of this information was explained to me ahead of time and due to poor communication and lack of experience I was unable to get the loan and had to take my business else where.
Terrible. I fell behind on loan payments due to medical reasons and they won’t work with me at ALL. I was told I’m “not allowed” to break my payments up week by week. …
My whole family uses 7 17 for everything from a savings account to a home loan. We are very happy with all of the services provided there.
Very nice , my loan specialists was wonderful. Thankyou, for helping me to consolidate my bills. Very much appreciated.
The 7 17 Credit Union associate (Lamar) was very helpful in getting a good rate and responding quickly to help us.
Mr. Freeman made the loan process very simple and efficient. I was in and out with a lone within a hour.
I’m happy the loan went thru fast, but, i’m not happy with the interest rate they gave me of 11.24% when i have an excellent credit rating. It could of been much lower!
Elizabeth Shoff and the loan team were great! Appreciate their prompt response & service. Highly recommend.
All banks tend to have a sameness in that they all do the same functions. When that is the constant the variable is the people, and 717 has a great staff and a homey vibe. I truly recommend them.
They had early problems but then it all went great I left very happy
We have been dealing with them for 20 some years. Nasty people working there, never missed any payment but they REFUSE to help us lower interest. They are a billion dollar company. Never do business with them! If I could give them zero stars I would! NO COMMUNICATION FROM 717 TO CUSTOMER.
always the nicest people. never an issue.
I purchased a car today from a gentleman who is a member of Seven Seventeen Credit Union. Gave him a cashiers check from Huntington Bank and was told by Huntington that the money will be in his account overnight. Seven Seventeen claims it …
So far I have had a great experience with 7 17 credit union. Very friendly people, answered all my questions and made me feel very comfortable.
Leslie Long, is an awesome person to deal with at 717. She does a perfect job. She’s a true asset to 717. We would definitely deal with her again.
Excellent banking experience. When I have problems they are courteous and helpful. Their app/online banking is easy and convenient, and their rates are great. I highly recommend these guys. I am referring a friend here later today 🙂 …
The staff were very friendly and went out if their way to get me the terms I wanted. Couldn’t be happier with how it all turned out! Great service and great savings!
Every person I talked with made the experiance great easy to talk to and always friendly lookin forward to many years of doing buisness with them
My experience was great. The process was easy, fast and the person I worked with was very good at her job. I have always had good experiences with 717.
Got a 5 year loan made every payment never missed a payment even paid $3.00 a month more for the first 2 years and my last payment should be this month, but no. Some how I owe to full payments and a parcel payment due. As soon as I make the …
Horrible to figure out the parking lot, especially with all of the construction at rhis office. …
I Dropped the insurance on my Car Due to The Whole Rear End Going Out. They Told Me they Couldn’t Excuse The Insurance Over $239.00 or Close. They Have Added insurance to my Car Without Permission . After The Payment and The insurance, I’m …
This is a horrible bank to bank at. They have this rule where even if you have money on your savings. They won’t let you do an online transfer to cover something in your checking account instead they will do a $30 courtesy pay and take all …
I was at a branch today, literally minutes before they closed and made a withdrawal with a positive balance printed on my receipt, with pending deposits showing for tomorrow. I logged on to my online account this evening and I have a check …
All i wanted to do is get a new card issued to me because mine is really worn out ( cheap card to begin with ) from carrying it in my pocket. The lady told me that if i wanted to go to another location that they could issue me one right …
I never leave reviews on anything but after the experience I’ve had with them I feel like the public should know and they should be called out. First off, I wouldn’t even leave 1 star if that was an option. The women at the Warren branch …
Dawn at the Hubbard ohio Branch was awesome! So very helpful, pleasant, and friendly from the first time we talked. I feel like I’ve known her for years! I’m considering moving all my banking here! Thank you very much!
Beth in the Consumer Loan department was absolutely amazing! She was kind, quick, and did exactly what she said she was going to do; when she said she was going to do it. I’m impressed.
I have been banking with you since I was at least 7. I’m 31 now. Through the years I have experienced many life changes from college to the purchase of a new car. If you are wondering where this is going, I will tell you. During all those …
This bank has harassed my husband for years. They make it nearly impossible for him to pay back the loan he has. They never answer the phone. Their customer service is atrocious! I wouldn’t bank here if my life depended on it. This bank tried to ruin my husband while he was deployed overseas! I hate them. Don’t bank here.
couldn’t approve me for auto refinance but 2 other companies got me at 5%. both simple interest good loans, not subprime. and they’re not even local. wouldn’t recommend going to 717 unless you have a 800+ score
Wr can always count on 717 to take care of our needs. Everyone is so helpful. Darcy has our best interest and figured out the best way to make this work for us. I feel comfortable and trust Darcy and her associates with my financial needs!
Great financial service and options. Just opened another acct there besides my car loan. Needs to be a few more like in Hudson or Stow Ohio.
Honestly i’ve been with a few banks before going here and this place is the best. The girls are always so helpful and always explain it to me when I don’t understand something. I definitely plan to be here for a long while.
717 credit union was great to work with getting my car loan when the dealerships FNI person seemed unwilling to take the time to contact them. They worked with me on the phone and online to get the deal done. Thank you 717 credit union
Refinanced my home and the process was so easy!!! Thank you Windell and Debbie. You were great to work with!
Everything went smooth, very professional!
Want to thank 717 for the outstanding service received when applying for a new car loan. The whole process was painless and conducted efficciently. overall, a great customer experience!
My refinancing experience was wonderful!! Everyone was truly friendly and efficent! This made my transition very easy to do!! Thank you 7 17 Credit Union.
Love Credit Union 717. My experience was fast and loan officer was so nice and very professional. Explained every question to the fullest. Once again thank you so much. Diana
Great people, really interested in helping me. Would highly recommend!
I enjoyed this bank for awhile not only because of their great rates but because they had a personal touch unmatched. With their kind staff reading into a person over a credit report or lack of history always willing to help. I was proud …
My refinancing went extremely smooth. All options were explained and folloe up with me was exceptional by all members of 717 that I dealt with. As a result, all of my loans amhwve moved to 717. Thank you so much Larchmont Branch!
Nikki was great! She followed up when she said she would and answered all of our questions. Nikki made the whole process smooth and easy. Thank you
I have had 717 credit union for about 15 years now, ever since I was in high school, and I’ve had nothing but great experiences! They have very low interest rates on car loans, or any loans really. I will forever bank with them! Give them a try! They also refinance high interests rates, they want to save you money!
717 Credit Union is a great local financial institution. The staff greets with a “hello” and a smile, when you walk in the door. They provide an excellent service.
The loan originator, Sherri, was excellent. Nicole in processing was hard to get in touch with. Debbie, the closer, was good, but seemed frustrated by not having the docs prior to our arrival to review. Just a note, shortly after this was …
I’m so thankful that I can count on 717 and the wonderful employee Chelsea who helped me with an auto loan while sitting at the dealership. She answered all my calls and questions and made sure everything was done in a timely manner and I appreciate that immensely.
I just now finished a re-finance on my home. 717 Credit Union was OUTSTANDING. They have made this experience easy. They were quick and ultra efficient. If you have a choice use 717. Thank You.
I made a large deposit into an account I no longer had access to. When I realized my mistake I called in and Sheri & Kelly were able to help me get my money deposited into the right account. I don’t think I could have gotten any better …
I was extremely pleased with 717. At every step of the loan process, my questions were answered clearly and politely.
The people here are always really kind and helpful. They are always respectful too. Never judge either.
I have a shared branch and I never had a problem with doing stuff for my bank.
717 was great! I highly recommend using them as your next financial institution. They went out of their way to help!
Great servicing of our “restructured” mortgage to take advantage of the lower interest rates. All folks were very helpful and kept us informed. Having the ability to use the “e-signing” for the documents was great as well.
Thanks!
They gave me a chance with an auto loan when others wouldn’t. Glad to be a member. Now I have 2 auto loans with them as well as a credit card. Thank you 717 for giving me the shot that enabled me to rebuild my credit
Leaving a “corporate” bank for 717 Credit Union, some 15 years ago, was the best move I’ve ever made in terms of banking! 717 is all about personal care!!
I typically call this branch the most and every experience has been a delight. I have used this bank for over 10 years and will continue to do so. I spoke with a very knowledgeable and professional loan advisor who not only helped me with …
717 has been absolutely amazing for decades for my family and I. They have been very accommodating with everything from our children’s savings accounts to auto and home loans, going out of their way to accommodate our busy lives. I highly recommend this credit union for any banking services anyone may need!
Very good. All employees are always helpful.
Went to the new branch in Warren. Very nice place but the staff is the best part. Great people from the receptionist to my loan officer. Thanks to all of the associates for making my experience so nice and easy. 717 is my bank for everything!
My review is for Dawn in the loans department. I have never had someone go so far above and beyond, nor take such a personal interest in helping me achieve my goal! She is the reason i just switched so many accounts to seven seventeen and will continue to use them moving forward. Thank you Dawn!
Their courtesy to our individual needs were wonderful. We had some specific challenges and all staff we dealt with went above and beyond to help us. They were timely and professional without losing their personal touch and compassion.
I got an auto loan with 717 and it was the best experience! They work with you and they are fast!
Quick, professional, and courteous. We loved working with our local bank. Communication was quick to respond and calmly answered any question. The process was less stressful then our purchase of the house. Highly recommend 717 to anyone.
Excellent communication, and made the process very easy.
Amber Daily at our local Canfield Branch, was also extremely helpful. Both in the initiation to contact your mortgage personnel, and doing the closing.
You have an excellent team!
Dawn T. at 717 was wonderful to work with, she was quick and efficient, offered me several loan options and we found the best one to fit my needs. She was very pleasant to work with and I will definitely be doing more business with her and 717 going forward! Great job Dawn, keep up the great work.
Recently pursued a home loan with 717 and it was literally the easiest experience I have ever had! They know their stuff and I highly recommend that if you need a home loan or to refinance a home loan you should definitely go through them!
Wow. First of all I want to say I am very pleased with the service at 717 Credit Union. They are very kind and friendly and that is important to me. They have competitive loans right now too. Got a great rate.
The associate was very helpful in walking me thru the process, also very reciprocating on their end.when it came details I requested. Made banking their as e-z as could be.
I just want to say that the help I received from Portia at the North Canton, OH location was outstanding. She was kind and compassionate towards my situation and worked quickly to help me resolve my financial needs. Also, for 7/17 as a whole, is an excellent banking entity.
Lisa is definitely not the person for customer service. She help make my choice so much more easier to find a new bank. Thank you Lisa!
If you are married and have a lot of your bills set up for automatic withdrawal and deposit this is not the bank to do business with. We just lost my father in law and went to have his name removed from the joint account and we where …
The group over at 717 Credit Union is very courteous and professional. I have used their services on a couple of occasions now, and each time has been very pleasant. I will definitely recommend and use them in the future!
Got a mortgage with them; very fast turnaround (even during the holidays) and a great mortgage rate despite being a first time home buyer. Would recommend!
Wanted to get a loan for to purchase a SXS from a private seller. The whole process went super smooth, and everyone we worked with was very helpful. We were able to complete whole process was done in one day.
Always takes care of me. Staff is super friendly too!
7 17 Credit Union offers the most for its members and the staff is always so helpful. Better banking and better financing starts with 717!
great i love debbie she was a loving person i love working with her
The process was smooth and painless. The employees were professional and helpful. What more could I want?!
I was at a car dealership trying to get our loan through. I already set it up days before, for the second time. I’m not new to this process. The people working there first started a new loan under just my name, which isn’t what I needed or …
Every person a dealt with during the process of purchasing a new home was knowledgeable, efficient and best of all very kind and patient to explain the process and any questions that arose.
The lady that helped me was very nice an professional.
Everyone is friendly and very helpful. I couldn’t be happier. Wonderful staff.
I just want to say a huge Thank You to the entire Larchmont group! An all star team. The credit union started with Lordstown and keeps its workers first attitude. Can’t lose here. Great location.
Purchasing a home is overwhelming in so many ways! The staff at 7 17 Credit Union were amazing during the entire process. They were responsive every time I contacted them whether by phone or e-mail. They were kind and explained every step of the process. Amazing. Thank you!!
Great bank to work with. Quick responses and friendly staff.
Edit: updated review to 5 stars. As of 11/28/2020 I am 21 and this bank still provides my banking needs. I had a 750 credit score before age 21 because of this bank. …
We were impressed with all those who worked with us on our loan. They all werevery efficient andthe process went smoothly and quickly.
My mom has been with them since the 60’s! I just joined with an auto loan. That was EASILY the smoothest financial process I have ever had! Will likely be moving most of my accts to them soon
Seven Seventeen is the most helpful financial institution around. Very friendly and helpful people. They will take care of your problems very quick. I recommend Seven Seventeen to anyone that wants the best credit union to switch to Seven Seveteen
We love doing business with the credit union. They are always efficient, helpful and friendly. We don’t even think about going anywhere else for our financial matters.
I saw that 7/17 was running a special for refinancing your vehicle with them, so I filled out an inquiry form. The next day, an extremely knowledgeable and polite lady called me, and things started moving – the entire process was done by …
Tyler Elliot did a great job with info for our refinancing and combing loans for a single payment. Beth Shoff was on the ball in catching our old address that needed to be changed on the new contract. Beth was very efficient and quick to …
The staff was very easy to deal with. Everyone was pleasant. My loan process was quick and easy. I will use 717 for all of my future loans!
I’ve been dealing with the folks at 7/17 for a few years now had two car loans with them and just got a third car refinanced with them. They are wonderful. Always helpful and very professional. Expect to deal with them for many years to …
717 for Home Mortgage is the way to go! Wendell and the team did it right. They had a great program only needing 15% down with no PMI. Thanks to Sue at the Hubbard branch for helping with wiring the funds for closing. Couldn’t be happier ☺️
Have been a 717 member for nearly 40 years. Always great service, rates, etc. LaMar F. recently handled refinancing our auto loan. He was extremely helpful, informative and responsive. Thank you!
Great people and very professional. Zack Bailey is an awesome representative who helped me out with what i needed.
They are quick to service ,
very friendly experience I’m happy with them
The person that I dealt with ( Debbie ) went beyond normal services to help me achieve my goal. Thank you so very much.
Seamless loan application thru closing. Convenient and quick. Highly recommend.
I went in to the branch on Larchmont and the customer care I received from Brittany G. Was nothing short of exceptional. She introduced and offered other products that would make my banking with 717 convenient and easy. In addition to her …
I did not choose this place for a loan for my RV, Camping World did. And it’s been hell from day one. They took it upon themselves to claim that I was uninsured for a month and charged me for it from their Insurance company. And now …
The people were very professional and willing to help me. They explained everything about joining, loans, the best way to help me with my situation. I was very pleased with the time it took to get responses. Thank you 7/17 !
Everything was very pleasant, The loan officer, Laura, was polite, cheerful and helpful. She answered all my questions and also helped the seller with questions of his own about opening an account with 717. I think it was beneficial to everyone involved.
Been with 717 since I was a teenager. They are always super helpful.
I have been with 717 Credit Union since I was in high school, so that’s a long time! 🙂 I am also an Army Veteran, so I have lived in several states, and just recently moved back from Albuquerque, New Mexico. I have kept my account with 717 …
Every month the online system makes me change the account password despite entering the correct password when I try to log on to pay the loan for our toy hauler. The system calls with a temp password that then fails when entered so I am …
7 17 has provided me with help when i needed it with several options to choose from. The staff is always friendly and helpful.
I was very pleased I asked her questions and she answered me back properly I just want to thank them for the personal loan and just showing me everything and what everything was going to be it was so helpful
717 Credit Union has been my bank for over 40 years! I love this credit union and the employees have always been helpful and has given me options for what is best for my and my finances. My favorite part of this company is the online …
I recently did a refinance on my vehicle with 717 Credit Union. Laura Hall was exceptional. She went over all my questions and concerns and was very good at explaining the whole loan process. I was able to get a tremendous savings going …
Every one involved was absolutely incredible, I would recommend 717 to anyone, out of all the credit unions and banks we deal with 717 is by far the best 👌 …
I completed a survey online and was contacted by 717 thanking me for the good review. I was asked if there was anything I’d be interested in, I said refinance my car and lower my interest. The process began, an hour later I was signing …
I have to drive to your warren location just to pay off my loan. You can’t do it on the app, or on the phone! That’s completely unacceptable. They either want you to do it in person or mail a check or cashiers check… I had great things to …
Well other then waiting on hold for 18 minutes and 47 seconds everything went fast. My loan assistant took care of everything…
A big shout out to Lena Winfield ,
thank you so much for helping me with my loan to get my vehicle fixed ,
so I make my doctors appointments!
Every time I went to check my balance it would go down then the money I add never goes into my account I have yet to speak to someone I need this problem fix
This is the absolute worst credit union high interest rates keep you in debt longer. They don’t try and help just want money!!! if I had to choose again it wouldn’t be this credit union ever.
While working with 717 on my loan, everyone was extremely helpful and kind. I would refer anyone to this agency!
Best financial institution I’ve ever had the pleasure of doing business with. Get an account here.
Great service, entire process went extremely smooth, mad props to Porscha, Nicole, and Kashmere. Very professional, nice, and readily answered any questions,highly recommend
Great people to do business with. I have dealt with them in the past, and twice recently. I will do business again in the future. Easy to work with, and very helpful.
I have been banking with 7/17 for years. Such a great bank and great customer service. Fast, helpful, and friendly.
Thank you for caring enough to inquire why a loan was needed & making it happen.
Very professional and efficient. Great to do business with. The process was fast and easy.
I have nothing good to say about the customer service at this Credit Union. When I tried to explain our situation I was cut off very rudely three times by a representative. This is not the person I usually speak with but she felt the need …
The loan process is so easy and hassle free! They processed my loan on Monday and we had the loan money by Friday. Everyone was so helpful and easy to work with. I love the easy automatic withdraw too! I will always go to 717 Credit Union for all my loan needs!
I was searching for a great rate on my car loan and Keri Davis helped me tremendously. Her professionalism and knowledge of what I wanted to do was outstanding. Keri kept in touch with me through emails and phone calls throughout my journey on obtaining the car loan. I am very pleased to be a member of 717cu.
My wife and I have been working with Maria Graham on a home improvement project for our 2nd home in Ohio. Maria has had to adjust her scheduling and communications to accommodate the time zone difference between OH and AZ and has done a …
If I could give negative stars I would. My auto loan is through this credit union and I have had nothing but problems with them from day 1. 🙃 Their app is NOT user friendly. They charge you to pay with a debit card, you can’t pay with a …
The Seven seventeen Credit Union Larchmont branch has some amazing people in service. I have been into this branch several times in the last two months and everyone has been instrumental in helping me with my situation. Kashmere is a …
Jenna white stayed late to make sure we got our pre approved loan worked out and were able to drive home in our new car same day. Excellent customer service and such and amazing person. This kind hearted individual is why I love 717. Great company! Excellent bank! Thank you J white!
I had 70k in my checking they paid 2% apr once you hit 25K here’s to bologna they only pay the 2%apr on the 25K everything above is .05 % what a rip off ! On the other hand they charge above minimum 8 % on a loan you get using my money !!!
A few years ago they were the only bank to help me with a car loan, that’s how they became my bank and I have never had a better bank. Everyone is so helpful, professional and friendly every time I go in or call. I recommend them to everyone I know.
I’m very happy with the service from 7 17s loan department. The whole team helped walk me through an overwhelming process step by step, with patience and diligence to get me approved and into my new home. Thank you!
This used to be a good organization but over the last few years I’ve sadly watched it morph into garbage. Customer service is almost non existent any more. They continually try to push you to using a computer even when you go to one of …
debt consolidation loan process was quick and easy. All those involved in the process were friendly and knowlegable
Austin was awesome he explained what was going on very well .we laughed had a good time getting my car loan.
I walked in and was taken right to the counter and was out with my transaction probably within 5 minutes. I’m very pleased with every time I have to go into the bank
Took a loan out for a boat. All the reps, including Tyler and Elvis we’re very professional and knowledgeable. Thanks for a smooth transaction.
This is the worst business on the planet to speak to a bank representative, I was on hold for 40 min. .I called 3 different branches. I was , was going to get a lg CD but I’m taking my money out of this organization . Forget the $5.00 fee
I have a motorcycle financed through them, only issue is its impossible to get ahold of anyone. I call 5 different branches, staying on hold each time, wait for a good while and nothing from a single one. So I Google the customer service …
Becoming a member of 7/17 is best thing I have done for my banking and loan needs. People there have always pleasant and easy to work with loan approval is quick and easy.
Josh Hamilton took such excellent care of us for our auto loan and we are utmost impressed with the quality of care and service he provided! We would recommend him to all of our friends and f
amily!
went in for a small loan , and got it in a few minutes . The lady who took care of me was very nice and helpful . 717 I feel is way better than a regular bank . Big enough to take care of your needs , but small enough to be personal to your needs . Keep up the good work !
Genie was absolutely the worst representative for any business that would like to maintain their customers. While I definitely made a mistake in setting up my auto pay through the app (it’s horrible) her job was to assist me in fixing the …
This was by far the best experience I have ever had with a financial institution. The representatives that helped my husband and were very courteous and very professional. Thank you for making our experience a great memory.
Purchased my son’s first vehicle, communicated all details over the phone and website, arrived to sign with my son and what a horrible experience. All the paperwork was wrong, rate’s wrong. Had to wait over an hour with multiple calls from …
Very friendly staff at the Kent location. Was greeted and business taken care of in a very timely fashion. Staff had great Halloween costumes. Have always done my business here. Have never had a bad experience, always treated like a valued customer.
Polite and friendly customer service and prompt application of my loan. Even turned out a better rate than quoted 2 days later when I came to do paperwork. Such a nice surprise.
I was extremely pleased with my experience with 7/17. I was working with another loaner who was making me jump through hoops, I called 7/17 and in 4 days had everything I needed. I had spent 2 weeks with the other lender and still needed …
I switched from Huntington to 717 about a year or two ago. I banked with Huntington for almost 10 years and after getting denied for an auto loan twice I decided it was time to switch. I absolutely love my credit union now! The customer …