Symetra

Symetra Financial Center

Symetra Financial is a family of companies with nearly a half-century of experience providing retirement plans, employee benefits, annuities and life … See more

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Symetra Reviews ( 18 )

  1. A nice place of business with a good eatery on the ground floor. Elevators are efficient but somewhat annoying and was not able to use the company directory to get a floor listing, only their office number (2000 = level 20 for example).

  2. My term life insurance policy of 15 years expired. I did not give them permission to roll it into a new policy. They did it anyway and took over $700 per month from my bank account (old policy was $50 per month) for several months before I discovered their racket. I almost called the police.

  3. When I left my company that used Symetra for life insurance, I received paperwork stating I could continue my policy by filling out the Portability
    Conversion paperwork and paying the premium. I sent the paperwork, along with a …

  4. Very sleazy company. My wife and I have had nothing but trouble and frustration through them and being stuck paying a $5000 hospital bill on top of the $1000 we pay a month for insurance is very depressing. Save yourself from the same hassles by going through someone else.

  5. Use Symetra as an agent. People I have spoken to in customer service are always very nice, but we can never get anything resolved. I keep getting the line, “We will call you back when problem is fixed.” Two months later. . . I’m still the only one making any phone calls so I can once again let someone know that my problem is not fixed.

  6. Terrible! They will NOT return calls, and will NOT or don’t know enough to answer questions over the phone. I’ve called SIX times over the past 2 weeks, they tell me I need to talk to another department that doesn’t return phone calls. I had a VERY SIMPLE question. I’ll transfer my accounts to get my answer.

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