The skilled optometrists at Rochester Optical deliver excellent eye care to all of Rochester. Schedule an eye exam, shop our retail store for eyeglasses, … See more
They used to be Good but they are not any more I used to get my glasses there all the time but this last time I had nothing but trouble my nose pad broke off the frame so I took them in to get one put back on and they said I would have to …
Very good customer service. Its a convenient location in the City. They have various glasses and contacts packages. The eye doctor checked my eyes to get my military glasses too.
i’m locked into davis vision and i have limited options , so
when my ear piece spring let go i went to vision works
they told me i would have to buy a whole frame , …
I have had alot of problems with my progressive lenses, the staff tried to help but to no avail they still are not working for me. My old glasses never gave me such problems. I went to the Meijers where the vision center was and found it …
Should really have the hours online match what it states on your door. So people don’t waste a trip into the city for nothing. I also tried calling before coming and got an answering machine. Not cool.
bad service, unprofessional, expensive price. doctor is all right. They try to sale you expensive lens and frame which I really do not need. people work there are not nice at all. I heard their boss is very nice guy. It seems his business …
Manager of the store Deborah on lyell ave was very rude and unprofessional. I will not be going back to this store after the experience I had yesterday with her. I made an appointment for contact/eyeglass exam showed up for my appointment …
Ive been buying and wearing glasses for many years. Wouldn’t go anywhere else. The amazing varieties of styles , and professional treatment is the best in Rochester! Highly recommend!
I am so grateful for the individual care and amazing customer service we receive at Rochester Optical. We have two young sons with disabilities. They are amazing with them!
I called to schedule a eye exam for my son I spoke to Candice, she was the Nicest Most Professional Person I have ever got . She went out of her way to help me & very pleasant to speak to!
Rochester Optical has surpassed my expectations. The staff is very helpful and professional every time I stop in. I came here about a few months ago for the first time. I had my eye exam and Dan helped me get setup with the two pairs of …
I stopped into the store yesterday with a broken frame. The frame was over warranty by a few weeks, but they took care of it anyway. I was able to leave with a new frame right away. Debbi helped me and did a great job and was very caring. I will continue to do business there. Thank you.
A great experience for my first glasses!
A very professional environment, with zero pressure for more expensive options. The entire staff provided outstanding customer service.
My apologies for the other review it just seemed a bit particular in my perspective the way things were, because i was given permission to charge there after hours but after some time the chargers were turned off after hours so it deemed weird
Excellent service
Friendly and helpful.
Very helpful, friendly, and professional.
Steer Clear after paying for an eye exam they refused to give me the results or the whole prescription
Very good place for eye exam and lens order
Prompt, professional…overall awesome experience👌🏾 …
They helped me change a pair of nosepads and tight the frame without any charge. Very helpful
Everyone was friendly and helpful. The glasses are really nice and they have good deals
Maria is the greatest… Took her time and assisted me with everything i needed. TY
They used to be Good but they are not any more I used to get my glasses there all the time but this last time I had nothing but trouble my nose pad broke off the frame so I took them in to get one put back on and they said I would have to …
Very good customer service. Its a convenient location in the City. They have various glasses and contacts packages. The eye doctor checked my eyes to get my military glasses too.
The service and staff has been excellent. It is easy to arrange an appointment and I’m generally seen without a long wait time.
Very pleased
i’m locked into davis vision and i have limited options , so
when my ear piece spring let go i went to vision works
they told me i would have to buy a whole frame , …
I have had alot of problems with my progressive lenses, the staff tried to help but to no avail they still are not working for me. My old glasses never gave me such problems. I went to the Meijers where the vision center was and found it …
Should really have the hours online match what it states on your door. So people don’t waste a trip into the city for nothing. I also tried calling before coming and got an answering machine. Not cool.
bad service, unprofessional, expensive price. doctor is all right. They try to sale you expensive lens and frame which I really do not need. people work there are not nice at all. I heard their boss is very nice guy. It seems his business …
Manager of the store Deborah on lyell ave was very rude and unprofessional. I will not be going back to this store after the experience I had yesterday with her. I made an appointment for contact/eyeglass exam showed up for my appointment …
Ive been buying and wearing glasses for many years. Wouldn’t go anywhere else. The amazing varieties of styles , and professional treatment is the best in Rochester! Highly recommend!
I am so grateful for the individual care and amazing customer service we receive at Rochester Optical. We have two young sons with disabilities. They are amazing with them!
I called to schedule a eye exam for my son I spoke to Candice, she was the Nicest Most Professional Person I have ever got . She went out of her way to help me & very pleasant to speak to!
Rochester Optical has surpassed my expectations. The staff is very helpful and professional every time I stop in. I came here about a few months ago for the first time. I had my eye exam and Dan helped me get setup with the two pairs of …
I stopped into the store yesterday with a broken frame. The frame was over warranty by a few weeks, but they took care of it anyway. I was able to leave with a new frame right away. Debbi helped me and did a great job and was very caring. I will continue to do business there. Thank you.
A great experience for my first glasses!
A very professional environment, with zero pressure for more expensive options. The entire staff provided outstanding customer service.
My apologies for the other review it just seemed a bit particular in my perspective the way things were, because i was given permission to charge there after hours but after some time the chargers were turned off after hours so it deemed weird
They have exceptional service they’re very friendly and professional. They get the job done and correctly everytime