Truliant Federal Credit Union is a not-for-profit financial organization owned and operated by its members. Any profit earned by the credit union is returned to the members through greater access to free or discounted services, higher savings rates and lower loan rates compared to most for-profit financial institutions.
| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday 9AM–12PM Sunday Closed |
3200 Truliant Way, Winston Salem, NC 27103
Their services are good. Sadly this was not the branch I was angry upon. It was one of the branches in Concord, Charlotte, NC. Their phone and customer service is good.
Lousy customer service. They excel at not picking up the phone, then after asking your name, putting you immediately back on hold and never answering again. I was on the phone for 37 minutes before I gave up. I was calling about an …
I called Truliant after noting some suspicious charges on my account. The customer service rep who worked with me was… AMAZING. She kept me on hold while she did all the background work to see what the issues were. She was pleasant and …
I have been trying for days to get someone on the phone to discuss a mistakenly missed payment. I am transferred to “specialist ” and never actually speak to anyone . Each call 45 minutes to and hour. 3 or 4 different people and never any …
I opened a brand new checking account yesterday and today I received a papercheck that I planned on cashing and depositing into my new account and the teller tells me that they cannot cash it or deposit unless I wanted to wait on the 9 Day …
I’m very excited to join Triliant Family.,The Reps,I spoke with was ,very. kind ,knowledgeable. I did Allso. apply for a personal loan.but was denied ,I know ,why ,bcuz of my poor credit score,aah.wish they would have given me a chance. …
The associate I spoke with was professional and knowledgeable. She explained all of my options and gave me time to decide. It was my first encounter with Truliant and I was very satisfied.
NOW I HAVE TWO LATE PAYMENT BECAUSE OF TRULIANT. THIS HAVE NEVER HAPPENED TO ME WITH ANY OTHET BANK. I HAVE BEEN WTIH THIS BANK FOR OVER 4 YEAR AND ALL FOR THIS… …
Just opened a car loan account with truliant. A few days later I opened a checking account along with my car loan and savings. I did it online and it was super easy! I haven’t made my first car payment yet..hope all goes well when I …
I have been with truliant federal credit union since 1998. And I try to go get a loan And they denied me because of my past history with them I had something like a 4th closed on my account since 2008 and this is 2022 to and they’re for …