Southern California Telephone Company’s customer service team is staffed with knowledgeable, tenured telecom professionals who are tasked with a “one call resolution.” Our goal is to solve every incoming customer service call within our first contact with you. Additionally, we do not outsource our customer service. Our customer service team is comprised of dedicated staff members, all of whom live in Southern California. We are well-known for providing superior service to our clients, which is something we are very proud of!
| Thursday | 8AM to 6PM |
| Friday | 8AM to 6PM |
| Saturday | 9AM to 3PM |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
27515 Enterprise Cir W, Temecula, CA 92590
Updated Review… It has been several months now and my internet is still not working correctly. I had given Southern California Telephone Company a 1 star review because at the beginning there seamed to be no help or results. Since then …
This is an update to a review i posted a while ago. After a few months of getting the bugs worked out, everything is running perfectly now. While this service does seem to be affected by bad weather quite often, I am pretty pleased at this …
I got their service about 1-1/2 years ago, and I am very satisfied. I live in a rural area where Spectrum, Frontier and AT&T is not available. We struggled with getting decent Internet for over a year. I would highly recommend. Don’t waste your money with Hughes net, Viasat or any other satellite Internet providers.
Excellent and prompt service by Ryan at Southern California Telephone Company when our internet went down yesterday afternoon. Even though it was a Saturday after 6pm when we called she opened a trouble ticket and by 11am today, a Sunday …
Unfortunately this is the only provider in our area and we still have reoccurring issues that seems to barely get resolved unless we beg and plead. Regardless the people working customer service are doing the best they can and seem to …
Just barely better than legacy satellite service. Download/upload speeds are better but internet downtime is unacceptable. Literally they are closed on Sundays and they apparently don’t even repair service when they are closed. I would not …
I have been a customer for 5 years. This company does not care about their customers. They have terrible customer service. The speeds they sell you on will never be what you actually get once service is setup. They will not correct the …
Installed the internet, worked fine for a week and then stopped working. Called numerous times ( 5 times in total – non with any response) to get it fixed and three days later they have a tech coming. Although this hasn’t happened yet! Not sure why one would set up a service with no support?
Great customer service, love there IT Department…
I am a current customer and we use SCTC for our phone system. We are a medical office, so it is key to have our phones working 100% and that is exactly what we get. I love the customer support, there is always someone knowledgable to assist with troubleshooting in a timely manner. I highly reccommend!