Beginning in 1956, a group of ten local teachers gathered together to form a credit union designed to serve their member-owners and their community. Today, Rogue Credit Union has grown to a financial cooperative with branches across Oregon and Western Idaho. Today, we serve over 175,000 members with an asset base of nearly $3 billion. But what’s most important is not our assets, but holding true to our DNA by giving back to our members and our communities. We’re proud to serve our Medford community through our branch at 1370 Center Drive and look forward to helping you with your financial needs.
| Saturday | 9AM to 5PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 6PM |
1370 Center Dr, Medford, OR 97501
(Translated by Google) Simply excellent
(Original)
Simplemente EXCELENTE
Awesome employees
Excellent
The best place to bank!
Good one that I experienced yet
The friendly, caring, helpful agents/tellers!
30 minutes to get through the drive thru.
Love my credit union!
Their website says they’re open but the locked doors say otherwise.
Great credit union. 2nd to none.
Great customer service. Short lines in the drive-thru.
Best banking, this location has a drive through
I hope you checked out all our 360 pictures hope you enjoy.
They have great service and always work with me. I give them 100%
They have been there for me when I’ve had a problem an helped me take care of it
Super crowded all the time
Very slow business …
Banked here for years. Always excellent customer service!
Excellent bank safe place to keep your money and awesome staff
Never had any issues and they pay you to bank there, not a fortune but 17 bucks just to bank with them, yes sir!
Been sitting outside over an hour waiting for my husband he went in to start an account i gotta say longest time ever spent here at a bank!
This bank always goes above and beyond for our business and personal account support. Could use Sunday customer service.
This is a credit union that charges you to use the ATM. Where I am from credit unions are not like banks that charge petty fees.
Very nice bank, I personally have had a good experience as a customer.
Great bank. Never ever go here on a Friday afternoon. unless you want to drive in circles and get frustrated.
Best place to bank. I’d never bank anywhere else. Great rates on loans and lines of credit, convenient online banking, and great staff.
They used to be good but have gone down hill avoid Joann at the center location
They are the first bank i have gone to ever, and i recommend them to everyone because of how great they are. Friendly staff. And just all around a great choice for a bank.
This place is the worst! I applied for a loan and was denied because they said my most recent account that they could use was the one i opened in 2017 but then they used negative stuff against me from accounts that were from 2004. It seems a little one sided. I’ll never try to use them again with all their shady business dealings
Consistently poor experience over the years from condescending staff to blatant errors that required correction. This poor experience has been ongoing since I became a a memember 12 years ago. Needs better management ASAP.
I bank with a credit union in California, but can get the majority of my banking done here. Convenient and fast with good ATM locations. I even have an ATM at work.
“Rogue” is a very fitting name in this case. They mailed back all my confidential documents, containing my tax returns, social security number, etc., in an unsealed envelope, which was marked by the United States Postal Service as “Received …
I’ve been with Rogue FCU since i was 18. They were the first to give me a loan, and it was the best fixed interest rate i could get. I overdrafted 3 items after only being a member for a month and the didn’t charge me anything. Chase …
Better that the big banks, way less great than it could be. Made several mistakes on my business account, including bouncing a client’s check that was actually good and went through – nearly lost the client over it.
Institutions of financial gain can always be labeled as such… Government, fees and selfish gain are blinding factors. Pray for those in the financial institutions.
This credit union used to be so good, but they have slowly changed practices to the point of being just like Wells Fargo now. Boo
I have been with them for years! It just keeps getting better, great people there thank you!
Highly recommend them.
I have never “liked” or “loved” a bank, necessary evil only. However, RCU has friendly staff, that never talk down to you. Their website and online banking are up with the times, and easy to use. All my experiences with them have been positive. I will never use a ‘Bank’ again. RCU is the only place to have an account in this area.
In general they provide good service inside the bank and with the loan officers. Some work needs to be done with the drive up staff and the outside machines. But I wouldn’t bank anyplace else.
This branch is always making mistakes on my accounts. I almost feel embarrassed to go in because I complain so much. It’s a good bank but why is there always mistakes…. now I try to not go in and do everything online. The app is great!
Absurd. They pull your credit to open an account. If you then wanted to open a credit card, they would again pull your credit regardless of the fact that they just did that and already have your score. Are you trying to lower credit by …
Went to cash a handwritten check and they denied to cash it even though they have before for the same or almost same amount!
Never enough people there were 14 people waiting in line today. Enough is enough done with banking here I tried every location and they are never staffed while the employees get to sit around the place acting like they are on computers. Pathetic business going to wells fargo.
Being a non customer was probably the worst experience in a bank. No body greeted me, communicating with the teller was awful. He made me wait for like 10 min and said my card “didn’t work” when I was doing a cash advance. I have money on …
Mike helped me when I called in for help trying to figure out how I would pay my bill being out of work with covid, I really appreciate his generosity. And he was so helpful, His genuine concern for my health was very much appreciated …
Amazing service! Amazing bank! I have been with them for a few years now and have had nothing but positive experiences. I have had a loan, credit card, savings and checking account with them with zero problems ever. Compared to other banks I have had and another I currently have, this one is the best. Hands down.
I’ve been a customer of this credit union since the 1980s. I’m very disappointed how downhill the service has come. Just simple things like your name, instead of initials, you have to use on your statements or printed on your checks is now a big issue. Not happy anymore.
Great bank with great, personalized service! I appreciate that notary services are free if you are a member. Shout out to Steve Collins who is a wonderful and kind employee at the Rogue Credit Union South location!
We are current members , but sold our RV to and the new owners got their loan from Rogue. After 3 weeks we were notified by credit company that The loan officer Michael never send check or contacted them and we were still responsible for …
Got a car loan through them. Great rates, they seem friendly. Depending on how this goes, I may switch from WF. …
I was in the Center location to help a friend to get a loan payment corrected that this branch made. The manager came out and told him he had to make an appointment to correct this. I said that it was their problem and should not be his …
This branch is full of employees, yet only staffs one person at teller row. This branch has the longest wait of any location is Jackson County. Their service is terrible and the associates are not empowered to truly help their customers.
It’s sad to see how our Local Bank (Rouge Credit Union) are TERRIBLE on Customer Service and not being Organized.. I came twice durning the week to see if I could open a credit for my wife.. they said “They are NOT doing appointments there …
Had a company reactivate an account and charge my card without my permission, but when I called to stop the transaction I was told that that’s not possible. Apparently all they can do is wait until the transaction clears and the company …