Waited from 8:30am til 5:30pm for my water to be turned on and no one came. Called and of course they closed at 5. Now I have no water with 3 small children
They are ridiculously bad. I’ve been trying to get through for 2 hours to get my service turned on and get my new account started with no success. They are invincible to get through to. I think I’m going to sell my new house and move it this is what I have to deal with.
They offer no assistance regarding payment assistance programs. Many people are retired like my father and have no choice but to pay more than he can afford before they shut him off. They send letters of disconnect after one missed payment and offer no payment plan like the electric company would.
What a joke of a water company.
Worst water company, absolutely terrible service , happy to be leaving
Waited from 8:30am til 5:30pm for my water to be turned on and no one came. Called and of course they closed at 5. Now I have no water with 3 small children
They are ridiculously bad. I’ve been trying to get through for 2 hours to get my service turned on and get my new account started with no success. They are invincible to get through to. I think I’m going to sell my new house and move it this is what I have to deal with.
They offer no assistance regarding payment assistance programs. Many people are retired like my father and have no choice but to pay more than he can afford before they shut him off. They send letters of disconnect after one missed payment and offer no payment plan like the electric company would.