In 1957, a group of 30 responsible, far-sighted individuals, concerned with the needs of Sheppard’s military personnel, unselfishly gave of their time and effort to organize this credit union.
| Monday 8:30AM–4:30PM Tuesday 8:30AM–4:30PM Wednesday 8:30AM–4:30PM Thursday 8:30AM–4:30PM Friday 8:30AM–4:30PM Saturday Closed Sunday Closed |
1401 Holliday St, Wichita Falls, TX 76301
Very professional
Great Service
highly recommended.
Great Credit Union
Awful
BEST PEOPLE TO WORK WITH!!
Very clean with nice staff.
Great rates and friendly service!
Been with this ban for over 20 years, wouldn’t go anywhere else.
Great Bank!
Great Rates!
Great People!
Great and friendly people work here. I’ve never had a problem.
So user friendly and fast to make my payments
Banked there for many years. U. S. has always come through for my family.
Gave me a car loan at a great rate. Thanks.
Great experience every time. Great rates. Austin is awesome.
Everyone I have encountered has been very friendly and helpful!
Just a great organization to be part of concerning all that they do.
Top notch in everyway.
I really like the people here. They have always been pleasant and helpful. Meredith at the Kemp branch is the best.
The folks here have been awesome with everything we’ve had dealings with them!
I had a great experience banking here and was sad to close out my account when I moved. Great bank!
Always a friendly face, ❤️
I love this credit union! The rates are wonderful and the staff is friendly and helpful!
Union Square has been my go to place for vehicle loans, checking and savings for the last 21 years.
I have had no issues since becoming a member more than 30 years ago.
I have banked with USCU since I opened my first bank account. I would recommend them to anyone.
Nice bank love the remodeled downtown branch friendly tellers and been a member there since the 90s.
I am very impressed with the financing program. Not sure about the Credit Union overall. Not very user friendly with other banks
Don’t do a wire transfer with them. I have just about had it with this bank. Not very professional nor consumer friendly especially to their out of town customers. Maybe they think you won’t do anything because you’re out of town. You really think that’s the way to go Union Square? Things that make you 😝 bluck! …
ATMs are prone to malfunction. Currently waiting on getting my money back from their location on the corner of southwest parkway. Real scummy gonna charge me the $3 then not give me any of my money and now it’s going on 2 1/2 weeks and it’s “still under investigation” that’s ridiculous.
We have been with this bank for 26 years.
Filed bankruptcy due to something that happened in 2005 Needed to get it off our credit or pay into the IRS taxes on it. Went and told the manager that we are …
I have been a proud member of Union Square for over 20 years. I have trusted them with my finances and will continue to do so. I highly recommend Union Square Credit Union to everyone looking for a local place with the best service to do their banking.
Union Square is a place where you are appreciated as a member and where the employees will take care of things for you in a respectful and efficient way. I’ve gotten numerous car notes with them and you can sign all the documents electronically right on your phone without being in person. Great place to put your trust in.
Union Square Credit Union is the only local financial institution that truly feels like a local place anymore. We have all our accounts there and have had nothing but exceptional service from all the employees at Union Square. They are the Best and we are never going to go anywhere else.
I always get prompt, friendly service. Sheppard AFB was my 1st assignment in the Air Force in 1971 and I returned there in 1980. I left the area in 1984 but I still get treated like I’m local even with a small account.
Best experience from the tellers, greeters, loan department, customer service, everyone there is friendly, polite, great sense of humor and upbeat, willing to help anyone. I purchased a car thru them best experience ever,. I recommend them highly…
Every member of our family has their accounts and loans with Union Square because they have always provided kind, friendly service and the lowest loan rates. Every time we buy a car, they make the loan process quick and seamless for us. We …
I have been trying to dealing with my dead fathers estate, I called twice and was told to leave a message in the last month to try to resolve this, zero follow up from them and today when they finally answer they are of zero help unwilling …
I went in today to cash a savings bond only to find out they don’t do this. I looked on the website but no answer and the line was long this morning. I was told only banks can do this but I went to another credit Union and they happily helped me.
This credit union must be great as I have been a member for more than 50 years. The employee’s are always friendly and always very helpful with any problem that I might have. I have traveled many places on this world and if I need anything …
Union Square Credit Union is BY FAR the BEST banking organization I have ever had to deal with. Not only do their interest rates out perform every other institution that offers interest bearing accounts, the people that work there are, bar …
The worst bank I’ve ever dealt with. Created a new loan with them for a vehicle and set up auto pay. They didn’t set it for the correct amount and they reported late payment. I decided to pay off my truck early because of the horrible …
There customer support is horrible. I have called so many times in the past year to get on a supposedly wait for a call back never to receive one. I also send emails without responses. They must be short staffed or don’t care.
They financed my last auto purchase, I’d never used then before. Their people on the Customer Service phones couldn’t be more helpful or pleasant. Later I visited their office to set some other accounts up, and once again, everyone was …
We have bank with Union Square since 1983 they are very helpful never had any issues
They took a chance on me and offered me an opportunity to drive a nicer, newer vehicle. I got a great rate with $0 down. I do all my banking business with them now. The Kasasa cash back checking with savings plus the round up feature is …
Update…..
Shortly after writing the review I received a phone call from Union Square CU asking if there was something that they could do for me. I stayed no that the lady …
This place is a joke. The people LIE. We had some troubles and got sick. Truck payment got pushed behind. We made an agreement with a guy named Will8am for $300 a week. On weeks we couldn’t pay we informed him how much we could do. He …
At one time they were the best credit union and bank around. Since recent updates and changes they’ve lost their appeal. I’ve been banking with them for almost 20 years. They’re making things harder on members and taking conveniences away. …