From emergency services and outpatient surgery to giving birth and getting regular check-ups, you can be sure you will receive the highest quality healthcare at Texas Health Presbyterian Hospital…
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
4400 Long Prairie Rd, Flower Mound, TX 75028
(Translated by Google) Excellent hospital, very humane and dedicated to the patients, thank you very much for treating me very well during my stay there and my recovery …
(Translated by Google) I am very grateful to all the workers at this hospital, they are all very kind, efficient, caring and do an excellent job.
A million thanks for your great work, a thousand thanks for saving so many …
My husband had a horrible episode of sciatic nerve pain and had to visit an ER. We were told by a friend that this ER was better than one in Denton and boy were they wrong. …
ITS AMAZING
Professional Service!
Worst place ev
Kind nurses
Horrible wait time! Do not go there..
Perfect
Kind staff, clean building, wheelchair accessible.
Got in a car accident, wait sucked but service was good. Would recommend.
Terrible when they treat your mother like a criminal for visiting their hospital.
I have always had top notch care here.
Everyone I came in contact with was so incredibly kind and professional. Just a wonderful place to depend on.
I have nothing but good memories, while my wife stayed there all the staff was courteous and polite, thanks, god bless you all!!!
Having my baby,there & to be taken care of the special nurses,my Dr.Vandell was awesome!!!
This place has serious issue and if you are not white then don’t even think of working here. People are racist and there is no respect for professional. Lots of internal politics and lots of bullies.
Horrible staff and all the white people went before me after I waiting for one hour in the ER. I have never been to a hospital like this
Was there for the birth of our granddaughter,staff was very friendly and nice. Parking is a joke!!!,house keeping needs improvement
Great patient experience several times now. Glad to have quality care right here in Flower Mound!
Excellent treatment, willing to make sure my pain was taken care of. diagnosed my condition without having to go to my primary
Excellent and caring Nursing staff. Delicious , caring and responsible catering staff. Happy with everything.
very friendly & they were quick to see me! would definitely recommend this hospital.
Seriously under staffed. This should be a serious concern, and I hope they take notice. I think they’ve taken their location in an affluence neighborhood for granted, hence they are not putting any effort in service and care.
Sitting here waiting over 3 hours to get service. The waiting room is empty and they have let at least 15 other patients before I have been talked to. Then sat me down for another hour to call me back in
The nursing staff is the best!
The stuff is excellent, since we got into ER until we left, my husband was treated very good. Thank you !
Excellent service ……….. really funny about some bad remarks from people that really need a psychological treatment ( no offense but reality ) …………. …
Avoid this place at all cost. This is a very unprofessional facility that really doesn’t seem to care about the patients best interest or wellbeing. I only gave it 1 star because 0 isn’t an option.
Beware of this hospital! The ER dr. gave double the amount of a narcotic and caused an overdose. The staff had to use a drug to reverse the effect.
Great hospital i just delivered my baby few days ago and the staff was amazing….Dr.saly thomas is a great doctor….everything for me was great ….
worth 0 star. Stay away. especially with ER Billing. Horrible billing practice. Better Medical City, Lewisville.
Bed side nurses in the surgery recovery room was horrible, in compassionate and had terrible miscommunication with the doctors.
The emergency wait time is horrible, went in for a wound to the leg and with only 2 people in the waiting room still waited 2 hours and wasn’t even seen to even get my vitals, asked the receptionist on how long the wait time would be and …
Amazing place. Our Dr. Sally Thomas is the best. Nurses were super friendly and helpful. Keep it up guys.
Don’t go 2 Denton location its horrible maybe need better nurses losing trust in hospitals doctors and nurses. You will wait forever and bad attitudes from people in the back
I’m pregnant and I saw dr Jiwon lee today she was so unprofessional and acted as if she really didn’t want to treat me being that my obgyn and everything is at parkland she just made me feel like my health or my baby’s health didn’t matter I’m taking this compliant to corporate
The ER is not prepared for emergencies since the average wait time is at least 3.5hs. Do not waste your time and go to a larger hospital.
My daughter was a patient here and the care was excellent.The facilities are clean and the food was great.The nurses took such great care of her.It is wonderful to have such a great hospital in my backyard.Everyone was terrific
Had both babies here and the nurses were very sweet!
Tara in labor & delivery was awesome. All the staff was nice and compassionate and took great care of me and my baby.
Even when my dad came in with a problem having to do with their heart they be walking and it took them 12 mins for him to go to his room WHEN THE WAITING ROOM WAS EMPTY
Feel as if I’m getting the best care. Nures and staff and really nice. The food is a actually good in case you have tostay safe days.
The staff and facilities are top notch. I found the out-patient and in-patient care to be wonderful. Facilities are clean and the food is GREAT. (unusual for a hospital)
Just drive past this hospital and go anywhere but here. Absolutely no compassion. Rude, long wants for no apparent reason. I submitted a complaint. They all denied any wrongdoing.
The maternity wing was excellent!!! Jennifer was fantastic, patient and understanding. It could not have been a better experience.
I was treated wonderfully during my recent visit to the ER for a bout of inner ear induced nystagmus and nausea. Im very grateful for this, it was a scary time.
Without going into a diatribe, I would recommend you go elsewhere if at all possible. ER front desk is absolutely the rudest I’ve ever experienced – and that’s just the beginning.
Emergency room nurses very rude. I heard they let patients just walk right out the front door with no help.
Arrived on the day of my surgery to be presented with a $10,000 bill that needed to be paid in full prior to my operation.
I Hate The Nurses That Work On The Floor They Steal Your Meds
My husband recently had outpatient surgery there and received excellent care. The staff at all levels was kind, knowledgeable and engaging. Thank you!
I was put in the hospital for a week in a regular room and icu and I only have one problem with one nurse and loved everyone else but this one nurse has made it a horrible experience and I could never go back cause of her!
It was really nice experience in this hospital..it just felt like home 🏡 for me…the service really good and staff were very supportive..especially Micchell,Cindy,Yemi,Sandy,Teresa,Courtney,Carin Amy and Lilly… I am really going to miss …
This hospital has 0 sense of urgency no matter how busy or slow they are. The wait is always long and the staff is very rude but it might be because I’m brown. Just go to a different hospital at all costs.
The Hospital is wonderful. Great staff and doctors. Everyone is so friendly and the greeters are always smiling when you walk in the door. Very professional yet comfortable atmosphere.
Took my husband here tonight. Everyone was very friendly, professional and thorough. Doctors, nurses and staff were all wonderful!
AWFUL!!!!!! The nursing staff are incredibly rude, they act like you are inconveniencing them by needing help! It’s unreal. They take FOREVER to get anything done, if you come to the ER expect to wait for several hours even if noone else is …
Avoid. ALL e.r. staff were rude and lied to me about my lab results. They laughed at me behind my back. Offered me UNSOLICITED advice and judgement.
Less than one star. …
I have had three surgeries here and I cannot say enough how great these folks treated me. New, clean facility with great caring people. Highly recommend them.
Top notch maternity, the world is not perfect but the neonatal department is certainly filled with angels. Three separate yet all unique experiences with this center. May The Lord bless you!
The best hospital in the world. The staff are very nice. We went to the hospital to give birth and everything was great, my wife and the baby got a lot of care around the clock.
Had my daughter here and she came 6 weeks early, so we were in there for a few weeks. Every nurse, especially the NICU, were AMAZING!!! We are so thankful we chose this hospital.
Took my mom here, they got her straight back, admitted her for three days. We had EXCEPTIONAL care the ENTIRE stay!!!!! Warm and caring staff!!!! Steer clear of Lewisville Hospital!!!!!! FLOWER MOUND IS WHAT TRUE CARE IS ALL ABOUT!!!!!!
They do not have a full staff of specialty doctors. A neurologist is only on-call Monday thru Friday. So family member won’t be seen until monday. Otherwise, she would have been transferred to another hospital.
Since when is it ok to discharge a patient from a hospital that is dehydrated and blood sugar 444?They gave me one bag of fluid and no insulin.I hope the next patient gets a lot better treatment.My husband died in this hospital back in June …
The dr and staff were great except for the 3rd floor occupational therapist named Michelle … husband went in for minor surgery, and about 15 minutes before we he was to be discharged , this therapist came in and stated she just wanted to …
I have only a few hospitals in the metroplex that I trust. I can add this one to it. My son was suffering. He’s an adult but they acknowledged my concern & gave him the attention needed. Medically there wasn’t much they could do for a …
Very positive and excellent experience. Great facility and an even greater staff. Extremely customer/patient-friendly from the first person at the reception desk to the last person to see me off as they helped me into the car. I hate …
This hospital needs a staff overhaul. After being here 2 weeks with my boy friend I have encountered more hostile, uncaring, and unsympathetic nurses, staff and Docters than my entire life. Given a choice I would have moved him after day 1.
They are not the best, but not the worst. For childbirth, I would say they are the best for a long ways. For other things, I am unsure. The nursery staff leaves something to be desired. I would use Flower Mound hospital again. If I were in …
Hospital experience was wonderful, but the back office of their radiology partner will deal with you like the mafia for bills that suddenly appear five months later that were never sent to either you or your insurance carrier.
This hospital saved my daughter’s life after taking over 50 pills,and we we’re able to be right by her side the whole time until she was stable to be able to be moved to moved the hospital that took care of patients in depression.The …
My fiance an i went to this hospital been waiting for two hours my fiance went there because shes pregnant and she had an abdominal pain she had a realy bad pain. their services is terrible there was a women that walked in in the er she …
I wish there was a zero star. I had to rush my dad here for (to the ER like at 1am) severe pain in his thigh not even 24 hours after surgery (screaming in pain) and they took their sweet ass time and not putting forth any effort and …
I wish there was 0 stars option.I will never forget this hospital experience with my wife with me. 12- 27-2017 my wife have new baby. This baby born 5. Week erly. My kids it was niccu l want see my kids but there’s was nurse she doesn’t let …
They will send you to collections if you don’t pay your bill. Will never go here again Baylor Scott and white is better service and works with you when needing to make payment arrangments.
There is a big problem with this hospital. You better be ready for it! The hospital said it was in my network, the doctor wasnt, the nurse was, the radiology wasnt. The hospital, emergency sent me seperate billing. The radiology said …
Had an MRI on July 15,2015. Today is July 29,2015. Contacted the Drs. that I requested the results to be sent to; none had received the results. Contacted the Hospital and was told they would send out the information today to the Drs. Why …
In my opinion, this is a completely mismanaged organization that borders on incompetence. I have experienced the most frustrating time with pre-op, billing and 4th floor post op care. I strongly recommend not trusting your health with this hospital.
Took my daughter there today, excellent service! Her ER nurse was Daniel, he was very patient and nurturing. We saw Dr. Lopez, good bed side manner. Excellent team, would highly recommend.
The wait is ridiculously long, my sister brought her baby to the er around 4. It’s been THREE HOURS and we are STILL here waiting for test results, apparently they had a “confusion at the lab”. You’re better off heading elsewhere before they decide to do their responsibility and help. 😒 zero stars definitely well deserved. …
Great ER – very caring and compassionate staff. No wait for triage – explained everything they were doing and why – gentle. My nephew was in ER there too and receiving the same genuine concern and competent treatment.
Absolutely wonderful experience in the ER. I broke my shoulder, tons of pain. All I remember is a group of supermodels (Amy, JoAnne, and Traci) hooking it up with the best IV, clearest instructions to not make things worse, and even a …
This location needs mayor changes I went for mayor abdominal pain. They gave me some pain medication, did an X Ray and discharged me in less than 2 hrs, I can tell the Dr didn’t want me there? I have a history of IBS and Kinney Stones and …
So disappointed in this hospital. The communication between staff and patient is terrible! Father in e.r. 12 hours before we had a (possible) diagnosis from physician; in hospital another 24 hours, without food, before they finally …
Horrendous!! We’ve been in the ER for 3 hours now and still in the waiting room. We’ve been told there’s not a bed available to see a Dr. This is unacceptable. There’s still another person in front of us so who knows how long this is going to take. Absolutely Horrible!! No excuse for this long of a wait. Shame on them!!
Thank you all as Health Workers, you are the True Hero’s in our Society. No you do not make touchdowns on Sundays but, you complete marathons daily. We are greatful for you all! The Danny Robinson Team
What I don’t understand is how billing can call you ONE day before a procedure and demand thousands of dollars before surgery can be completed. Absolute ludicrous that they would turn someone away and not allow the procedure to be done …
Having 2 kids here was great. 2 visits to the ER have been nothing short of a nightmare. No responses to questions/needs. Had to ask multiple times just to get a pillow in the hospital bed. Will not come back here for emergency needs.
My husband used Texas Health Presbyterian Flower Mound because of our specialist whose oversight and excellent staff resulted in all aspects of the surgery going smoothly and successfully. …
Very disappointed in this Hospital. Went in with kidney stones. They said my insurance covered everything. They submitted overnight. I was in alot of pain and dr. Never came that night. They had someone from insurance come in. I asked if I …
One evening when I was in EXCRUCIATING pain I demanded my dad take me to the hospital, and this, being the closest one we live by, was the one he chose. I would like to start off with saying I was diagnosed a week later with a kidney …
DO NOT GO HERE. I was in the ER and the staff was rude and no help at all. The left side of my body was totally dumb including my face and was told it would an 1.5 hour wait so we left and went across the street. Before leaving me and my …
I would have given only two stars if it weren’t for the excellent nursing care provided by Nefla, my night nurse. I can literally count on one hand how many times I saw the day nurse. She came on at 7, saw her once, not again until 3:50. Only real interaction I had was with the tech during the day. Nefla is a pro at her job.
I entered the hospital through the ER and was triaged within 10 minutes of my arrival and was in a room and seen by a doctor within 10 minutes. Dr. Andrew Zahorecz was compassionate explained my medical issue and had incredible bed side manner.
This is by far the best hospital that I have ever been treated at. As a Veteran, I mistakenly allowed the VA to treat my low back pain for several years where I received the worst medical care by the most unqualified medical staff. I …
Had to take my grandson into emergency after accident and the staff was friendly and professional. Louis was his nurse and very efficient, professional and patient minded. Entire staff did excellent job for stressful situation.
GREAT JOB!!!
Extremely Overpriced: I went in with a fever and headache, spent about 24 hours checked in, and ended up with a bill for over $17,000. This is not a joke or exaggeration, and that price doesn’t even include tests done by third party …
I’m very surpriced how poor the service at your new hospital located in flower mound, and I also in the medical careers person, and my observation is need urgent better administrators, human resourse, and please you need an urgent Cleaning …
TERRIBLE !!! The Labor and Delivery staff are very rude, they made our experience rememorable in a way we will never ever forget. I would think twice if you have a family thats wants to have a Good Hospital Experience! Nurse Ratchet and …
Worst experience at a hospital i’ve ever had.
From the rude woman with a combative attitude at check in to most but not all of the staff after surgery. …
From the ER (Hello Traci!) to the Day Surgery gang, Dr Chad Treece to the BEST fourth floor nurses and PCTs I’ve ever met!! Thank you Mae, Katie, Stephannie, Jessica, Juda and CERTAINLY not last, nor least, Kelsey & her beautiful, …
ER not safe for children!!! Granted I understand this isn’t Cooks or Dallas Children’s, but I brought my kid here at 1:00am on a Friday night as it’s right down the street because her asthma/wheezing woke her up suddenly, and she ended up …
I took my 13 mouth old daughter because she was having some trouble breathing (wheezing), we were registered in a timely manor but the admitting nurse did not seem to know what she was doing and when we got in the room the doctor was kind …
Two weeks ago I transported my adult daughter to this hospital’s ER. She was deteriorating with one side becoming rapidly paralyzed. She was quickly seen by a physician and diagnostic tests run. A neurologist was called and quickly …
We went to the ER for a venomous snake bite and received care, pain medication and, after six hours in the ER, antivenom. The staff was friendly and capable, and the facility was nice. However, the reason for the poor review is that the …
My husband had a prostatectomy at the hospital by Dr. Brunner the doctor and the staff were wonderful and made our two day stay so easy. Special thanks to Nurses Sally, Anny, Nikki, Connie, the food delivery staff they are superb professionals.
Breast cancer in my bones, I have awful bone pain.
I was discharged before I had scan results. A lady who did not have a business card, was standing outside my room when I was being wheeled back to my room. She …
I have had the misfortune of having a multitude of medical issues. I have also had some chronic conditions, so visits to the ER have sadly become frequent. They obviously, treat me like a drug seeker. I understand, to an extent because of …
I CANNOT recommend this ER if you WANT GOOD CARE!!. I took my 23 year old daughter after she called me crying saying she was having a hard time breathing and having to think to breathe after taking the antibiotic nitrofurantoin but she had …
Couldn’t pay me to go there again. We’ve given it chance after chance and every single time they’re horrible. From billing to patient care, just the worst. Intake staff in the E.R. are rude and can’t put information in correctly so it is …
During my pregnancy I had unexplained pain. I went to the ER and was admitted to the OB unit in minutes. Great care! …
Crooks. Improper billing and terrible service. Had to literally threaten to sue the hospital to be transferred to Baylor downtown. Even in the worst case scenario go somewhere else. …
Had to beg to go to ICU, since they, in a normal room setting, couldn’t help me. Nurse asked me what was “ICU” Never again! Say day surgery and still here on day 4 after having to have blood also.
Every hospital is different. This hospital was made mainly for surgeries. The ER department was small and has limited space.
I my experience, people need to understand that patients with higher traumas go …
The nurses here took great care of me but the doctors and billing go out of their way to rack up charges. The imaging costs here are astronomical compared to the rest of the local market, at least for me they did additional imaging that …
Earlier this month my wife gave birth to our healthy, beautiful baby girl. The experience was unlike any other that I’ve encountered with a hospital for birthing. Not discounting the other hospitals but…this experience has warranted a 5 …
If you go to the ER, make sure you understand what Level emergency you are being coded, as this can result in hundreds of dollars difference in charges. Both of my children needed stitches on different visits. I had to hold down my 2-year …
The poor ratings given by some of the above reviewers are not only grammatically incorrect and inarticulate, they are likely bogus and written by people who have never been there. I know for a fact this hospital has consistently received …
The facilities are beautiful, but my experience was one of the most humiliating of my life. I was brought to the emergency room in agonizing pain, with what later turned out to be a kidney stone. The ER physician stood at the door of the …
Recent colonoscopy. Honestly, from the volunteers near the front, to the registration, nurses, doctors…everyone was polite, friendly, and professional. I felt very comfortable with the procedure and all involved. Many times in doctors offices I feel unimportant. But not here. They really made me feel I was their #1 priority.
I have had several visits to the ER and have always been pleased with the care. The staff has been attentive, the facility is clean, equipment is new, wait times are as expected, questions are answered, tests are explained, etc. I recommend this hospital over others in the area and appreciate the care they have provided me.
My 71 yr old mother-in-law was prematurely released after having back surgery. She has an immune deficiency, COPD, and diabetes and they released her the morning after her surgery with no PT ordered whatsoever. She couldn’t get up out of …
I definitely recommend this emergency room. The nurses and the doctor made me feel that they really cared. I work in healthcare field so I’m the one who asked a lot of questions they didn’t seem to mind at all. The lady Elesa at the front desk make sure we were comfortable and taking care of the front door.
Visited the emergency room today. My fiancé was in a car accident. She is also 10 weeks pregnant. We wanted to make sure that our child was fine and along with my fiancé. We waited over 45 minutes in the waiting room. Then finally got to a …
I personally had to be admitted after going into the ER in 2011. I was in this facility three days and found the care superior. This is a smaller facility and a very new hospital. The staff is very seasoned. I chose not to go the the ER …
I had spectacular care for a fall evaluation. Staff was caring, friendly, and efficient.
I’d give ZERO stars but unfortunately it’s not an option.
I went to the Flower Mound Presby ER on a Sunday morning at 1 am with severe …
I cannot say enough good things about the Womens Services Dept. at this hospital. They are phenominal and went above and beyond when I had my son. Things did not go as planned during my scheduled c-section which resulted in my son being …
I’m a bit baffled at the lack of consistency when it comes to information regarding radiology scheduling and registration. I called for one procedure and was told I needed a physical copy of my insurance. When I called about another …
I’ve been here several times while I was pregnant with my son and I also had him delivered here. My pregnancy was very rough one and the birth wasn’t a day at the park either. I had a C-Section and 3 days later I got discharged like normal. …
Between my husband and mom, we’ve been to this hospital several times, both for planned and emergency health problems. Everyone has always demonstrated the upmost compassion and professionalism, including housekeeping, the nursing staff, …
I was scared before I even entered the hospital, as I was going in to have my first baby.
From the moment I walked through the doors, until the day I went home… it was …
== ER FACILITY REVIEW ==
I went in for having a lot of stroke-like symptoms the previous day. I was in a state of confusion and wandering aimlessly around trying to figure out what to …
Couldn’t have asked for a better experience for Labor and Delivery!! From getting checked in, everyone was so kind and attentive, especially with how stressful things are due to COVID. We received outstanding care through the entire process …
My first visit to Texas Health Presbyterian Flower Mound was on July 4th 2010. Since then I have had a number of my surgeries and ER visits here and have never had a bad experience at all! I would highly recommend this hospital and the …
Great care, nice facility. We were in L&D only. Our best experience thus far with a hospital, and we’ve been to a handful of them. …
Place was very nice in 2011 when my daughter was born. Everyone in the hospital was very polite and very comforting. There was one nurse that liked to talk about only the negatives as far as the birth went. Very dark feelings. That was unsettlingling but other than that everything else was good.
The truth is, this has always been my number one go-to hospital. I had my daughter here and will soon be having my second daughter here. I went to the ER two nights ago with breathing issues. I’ve had asthma in the past and had recently …
Worst place to have a baby. I had my first baby 7/11/19 and it has been a nightmare. My baby does not exist in the state of Texas because the hospital failed to do the right paperwork for her. No birth certificate and no social security. I …
Poor experience due to rude, non-knowledgeable staff at the front desk and nurses in ER. Came in to get a few stitches after a bike accident, although they weren’t busy it took over 4 hours. The staff have no compassion or commonsense around helping their paying customers, most attitudes shown are “who cares.”
Didn’t have horrible experience, but it wasn’t great either. I was there for Thursday night to Saturday morning for a c-section. My doc office recently switched to this hospital. I didn’t receive a meal till Friday night. The nurses did not …
I was admitted here this weekend due to SEVERE abdominal pain – and after being here for 5 days there are no improvements. This is the same hospital that I had my colectomy (all 3 procedures) at last year. That means they should be familiar …
The hospital care was fine. The patient billing nightmare afterwards was not. I was constantly provided the incorrect information from their central billing office and even after setting up a payment plan, my account was sent to …
4 hours and 45minutes. Never saw a Dr. It took that long just to get a damn CT Scan.
Avoid this place at all costs.
This morning I took my sister in to the ER for breathing difficulties and severe headaches. The moment we walked in the door the admission person was so friendly, personable and eager to make my sister comfortable. Jesse was her nurse, and …
Some of the service I received at this hospital were adequate; however, do not have any procedures that require an overnight stay. The rooms are like a cheap Mexican hotel; hot water handle did not work, bathroom floor is slick as ice, …
Unfortunate and unpleasant experience at this hospital. The 2nd shift ER nursing staff are unprofessional and do not care about patients. When you inquire about problems/issues, the lead nurse is defensive and offers only excuses rather …
Avoid this hospital if you can. Would not recommend for maternity or for emergency. The worst part is that some admin came into delivery room right after admittance to collect estimated out of pocket upfront. …
Too bad ratings don’t go below 1 star. Avoid this place like the plague, I am still contesting an erroneous charge by a Dr on services not performed. This hospital is a money pit with a terrible level of service
Horrible ER facility..Only 11 beds in the E.R. Save your time and pain and find another hospital. Waited 3.5 hours and was treated like a dog by their reception staff. They had approximately 3 people in the waiting area when we arrived. …
NEEDS A NEW CLEANING STAFF!!! I am torn with this hospital. It was a very good hospital a couple years ago. But, when we walked into the ER today, it was disgusting! There was dirt and food crumbs all over the floor, tables, and chairs! The …
I had an ankle fusion done and it required an overnight stay. The staff and all nurses were amazing! The PT lady even helped me find a piece of equipment that my insurance said they wouldn’t pay for. She went and found a close by vendor …
I went in for day surgery last week. The receptionist seemed to be dealing with a problem at the time and missed some paperwork but I got to surgery on time. (She did apologize on our way out). Everyone along the way was very nice and …
There was too much rudeness for me to even put it all on here. Just don’t ever go here. ESPECIALLY to the emergency rooms. I will be calling to complain about this hospital because I am seriously worried for someone who actually has a …
Excellent service. Laurie was the ER RN who took care of me this morning. She really knows her stuff. The coordination of services were on point. Wait time was almost non existent. So grateful to have such a wonderful resource in the neighborhood. Highly recommend.
The hospital experience was great other than my bill that I received for my epidural. Everyone needs to be aware of the team that the hospital uses. US Anesthesia is the company that administered my epidural. I was billed for two people, …
DO NOT DELIVER HERE! In order to deliver your baby at this hospital you have to make two payments of $250 which covers the labor (so they say). My son is almost a year old and I noticed on my credit I have about $720 in collections from …
Took my dad in because of COVID and had very low oxygen levels and they made him wait several minutes before he got help. On top of that not a single person in that hospital looks like they want to help. If you don’t want to help then don’t become a nurse/doctor. Simple as that.
I had a deep cut on my thumb that was bleeding pretty good. None of the local Urgent Care facilities were open on a Sunday at 5PM. Walked into ER to see if I needed stitches. Was waiting when a kid with a broken arm came in. Heard his Mom …
Delivered twins here with my Wife, and the care is beyond great. Special shout-out to Amber for taking such great care of my wife before and after delivery and to Tas in the NICU for being so kind and gentle with both us as new parents and …
Hospital OVERCHARGES you later. Few months back I had a surgery done at this hospital.On the day of my surgery the person checking me in deducted a particular amount from my total bill as I had already made a payment to the surgeon …
I wanted to share my experience and please take it into consideration before having your wife/ daughter deliver the baby here.
We had our baby on this facility, staff were great. the only thing that keep us …
Took my mother there for a head injury, she had a towel full of blood. They had her sit down and before anyone even examined her, they asked her to fill out paper work and wait. No triage, no care, no compassion. After about 2 hours with …
The staff is rude and uncaring. No emergency is an emergency. I have several different conditions and have emergencies often but this hospital cant be bothered to help me anymore. When I started going there the staff was nice and efficient …
We were sitting in the ER waiting room last night when a lady came in and talked the the receptionist and said her teenage daughter had tested positive for Covid and she could not get her temperature down, she asked “Where is she” she’s …
I experienced a Barium Swallow and Raeann was super. She and the Dr. providing the procedure and reading the scans made me so comfortable I felt as if I were with family or friends. Great bedside manner. …
Under staffed/lazily staffed. Waited hours from requesting pain medicine to getting it, actually had to threaten to leave before getting medication. My SO found then standing around joking/gabbing. …
My son was admitted with acute appendix pain. The ER was responsive, professional and caring. The surgery and the staff was text book, well trained. The surgeon was prompt, informative, and competent. The nursing staff was kind hearted, …
On Friday, visited ER with COVID 19 related shortness of breath and difficulty breathing. The discharging nurse was the primary issue. The most uncaring attitude ever and there wasn’t even anyone else in the whole ER. The lady that took the …
I cannot say how amazing our experience was at this hospital. My mom has an advanced form of muscular dystrophy, so I grew up around hospitals. None of them can hold a candle to the experience my wife and I received at this hospital. I did …
As you often find in reviews, there are positive and negative. I had back surgery here Friday and came home Saturday. In my many years of being in and out of hospitals, I can honestly say I have never been treated with more care and …
We have used this ER a few times since it opened and have always been very pleased, until now. 2 weeks ago my husband checked into the ER with shoulder pain. I arrived about 20 minutes after him and was a little frantic because of concern. …
If you are currently looking at this review as you try to find a hospital to get treated at I would advise you to head south on Long Prairie, turn left on Cross Timbers, head down main street and make your way 4.8 miles to Medical City …
I was induced at this location on 11/29/2020. It was me and my husband’s first baby so we were nervous and just didn’t know what to expect. From the time we checked in and checked out the entire staff who assisted us along the way were a …
0!!!! I had my baby there and it was the first experience ever. I was treated horribly. When I first wanted in, everything was ok. I was having terrible contractions, and they took me in pretty fast. Other than that check in doigo smoothly, …
I have had 4 surgeries here in the past 10 months. I just had surgery yesterday. The nurses and staff were all welcoming! I have had the same post op surgery nurses and they are so wonderful!!! They even remembered me and knew exactly what …
There was nothing good at all about my ER visit. The one thing I found half decent about my visit was the male nurse that took my blood and the x-ray tech. The rest of the staff including the middle age brown curly hair doctor was the …
Can’t say enough about this hospital. The staff is incredible, super professional yet so nice and caring. From doctors to nurses, to cleaning staff and kitchen… they all went above and beyond, and exceeded my expectations. Charlotte is …
I delivery my second child here, I was scared because of some of the bad reviews I read, but my experience was above of my expectations. Nurses where very friendly and helpful, they provide meals for me and my husband it was very nice to be …
On my stays I have had wonderful nurses, food technicians and even the cleaning personnel. I wish the Doctors could slow down just a bit. The food has gotten alot better. The beds are also more comfortable. If someone asked where they should go I would say to Flower Mound Presbyterian.
The experience I had a Texas Health in Flower Mound was top notch. I was there for a total of 14 days and the nursing staff and MDs were nothing but caring helpful. I was very surprised given the current pressure in the medical community. I highly suggest using this hospital for any emergencies that may come up.
We delivered our baby last week at this hospital. The staff were courteous and had a great birth experience and postnatal care.
Kathy, Diane, Catherine, Amy, Lorraine, Holly and all other nurses and midwives …
My wife and I had our baby girl at Texas Health on 4/30/16. The staff was AMAZING! Everyone was very helpful and always made sure all 3 of us were taken care of. The hospital was very clean and the waiting room for family was very …
Hands down the best staff! Unfortunately I have to visit them least 4 times a year with severe asthma attacks. But the stuff here makes it as stress free as possible. Doctors and nurses always keep you informed of what’s going on, make you …
I have nothing but great things to say about this hospital. I went into labor, knowing if my baby had not turned which she hadn’t (baby was at frank breech) that I would have to have a c section. Once we arrived to the hospital the staff …
Dr. Hogenmiller listens, discusses, and evaluates one’s treatments with their lifestyle. He does truly understand. I so appreciate his knowledge and care.
We delivered our first child here back in August, and couldn’t have asked for a better experience. I was skeptical at first about this hospital after reading some of the reviews, but I honestly never encountered any rude staff. I am also a …
That’s the only picture I’m going to show when I was at this hospital recently. However I find this hospital unlike most reviews about this one, to be an incredible place that really helped save my life by bringing up my spirits and the …
My mom had surgery and had to stay overnight. Was told by the nurthat the discharge papers were for 9 am the next morning. Guess that makes no difference 6 hours later still nothing. Also refused to let my child go in with me to try and …
I was recently in this hospital. Having been employed with hospitals for 20 years, I can say that this is the most disorganized, uncaring, and lazy/unhappy with their jobs employees. It was a scary experience. I have a host of specifics but …
I was at the facility yesterday for an outpatient procedure. All the Drs., nurse and staff I came in contact with were over the top helpful. It was the friendliest hospital I have ever been in. Today someone called. From the hospital and …
Great place for a planned hip replacment. But do not take your child to this ER, if they are in crisis. I slept on the cold hard floor 12hrs and they called for an out of network transport which is now costing me $2100.00. Also, I went back to get her clothes and they were lost til I threatened to call director.
I can tell why such a low score.. ER attendants are useless. They need better training, never did covid screening for me when I brought my mom in to the ER, even tho I told him we were both positive less than a week ago. So went back with …
Staff was in general nice, was there for dizziness and high blood pressure, they made a lot of tests, took a long time to give me a medicine to lower my blood pressure though. …
I was in this hospital for 4 weeks with COVID and on the ICU floor and the nurses up there were the nicest nurses i have ever had. They took such good care of me and had the best attitude i have seen in a long time. I just want to say Thanks to all of them that took care of me.
Still upset about my care here. I was given a medication for labor induction, was given a dangerously high dosage and not the standard and almost had to get an emergent cesarean section. No one apologized or told me until I figured it out. …
I had a small surgery here and it was a great experience. Every staff member was more than awesome and accommodating. While in surgery they have a texting update where it sends text updates to my boyfriend before, after, and when I woke up from surgery. What a great hospital experience and I hate the hospital!
Not sure where to start with how this hospital staff behaves and communication issues that is among the staff members and higher up. My elderly father was forced to put on broken high CT scan bed knowing that he had some internal bleeding …
Overall they were actually great, especially in comparison to the Denton location. Unlike the Denton location they took the time to listen to the patient, and do an actual physical exam. The doctor went out of his way to stay 20 minutes …
Difficult time to post this with so many people in the hospitals all over north texas and the country/world. I had a kidney stone emergency and my wife rushed me in. The admissions folks were great, they were telling a nurse to come help …
Nurses and techs were *wonderful* and really care abut their patients and their well being. The facility was nice and the food was amazingly good.
The doctors on the other hand were doing nothing more than trying to get me to …
This is a wonderful hospital with caring staff. As Covid is causing us to have more patients in the er, I have noticed longer wait times. When I first moved here, one night I had a horrible pain in my ear that seemed to sound like …
Went in May 16th per doctor sent us because BP was low, dizzy, short of breath sat in waiting area over 1 hour never checked vitals several people waiting to be seen. Talked to lady who had cerebral leaking, another young man glass door …
While in the ER, waited 2 hours before I had to go track down someone to see us. Found out that one of the nurses marked our room as already seen and we kept getting passed by. Then it took another 2.5 hours before being released after a simple test was performed. They couldn’t track the doctor to get us discharged.
Being generous with 2 stars. Came in for complete blockage in my left ear and crazy dizziness. Nurse that took me back (Corey) I believe was a sweetheart. Only good thing about my visit. Dr Roberto Lopez freeman was in with me for max 2 …
They wouldn’t let my daughter into the building because “she’s under 16” you do realize people don’t always live by family to have them watch their kids. The closest family to us is 10 hours away. They apparently don’t realize that people 5 …
Labour and Delivery, the Postpartum department takes care of you really well.
My Wife delivery here was very comfortable and the nurse and doctors were really friendly.
I want to say this is the best hospital I have been to and worked for. The nurses and doctors are the best I have worked with, I am honored to of have had the privilege to work along side of them. Especially with the ladies in HR Nichole, …
My mother was admitted to Flower Mound Presbyterian after respiratory issues associated with Covid-19. They said she had pneumonia and they began antibiotic treatment. My wife stayed with her every day, morning to late night for the …
Took my mother here when she was having trouble. Staff was caring and efficient at diagnosing and treating her (turns out for dehydration- but they tested to rule out more serious things). Emergency room nurses explained things as they went …
My wife, Charlene Roberts, and I came to your facility on Monday February 21st and wound up staying for two nights released on Wednesday evening. We stayed on the second floor room #202 ..however, there is one nurse named Jen that was …
Had the best labor and delivery experience here!! All of the nurses were amazing especially Holly, Tiffany, and Taylor:) really wonderful experience!
I’ve never been to this hospital before today . Had a day surgery, and everyone was so kind ! Special shout out to Jenny , my nurse . She’s awesome !
Can’t say enough positive and great things about the 4th floor nurses and staff. When I say staff I mean housekeeping , food staff, techs, nurses and doctors. Even if they weren’t assigned to my mom they were there to offer help. My 90 …
MAY2017: I have gone here on several occasions to the emergency room with my kids. Each time I’ve come here, I’ve had an extended wait. After everything was said and done, the doctors were good and the staff behind the wait room were good …
My husband had an amazing experience with my father-in-law yesterday at the emergency room. From the doctors, nurses, desk staff to the security guard. We left California in August 2021 to return to Texas (I am a Cali native, hubby a native …
Have had 2 bad experiences here in the past but needed an in network ER so decided to try them again. …
Everyone who works in labor and delivery is absolutely amazing!
I had to transfer from my birth center to this hospital and had an emergency …
I had a day procedure done and I just want to say every Nurse I spoke to, to the Anesthesiologist to my Doctor was kind, gentle, and had wonderful sense of humor. I was nervous but they explained everything in detail and made sure all of …
He is very patient & knowledgeable. Dr Hogenmiller understands fibromyalgia & its treatment. He is patient with my fibro fog. His nurse is also knowledgeable & has a great deal of experience.
I HAVE NEVER BEEN TREATED SO HORRIBLY!!!
Zero concern for patient. No compassion. BULLIES!! Pain management was a foreign concept!! Out of the approximately 12 employees I encountered I can honestly say only 2 had smiles. PATHETIC!!!
Absolutely absurd rules that keep mothers from being able to bring nursing babys with them if they have an older child sick. I guess they are fine with leaving babys in the car while mom takes big brother to the ER. The stupidity gives me a migraine.
The entire staff at the
Flower Mound location is
Heaven sent . I am well pleased with the staff here. …
Wonderful Nurse named Nolan saved me from walking out after waiting in the ER for almost 3 hours without being seen or treated . He was awesome and the Doctor He called me was even the same !!! Kris Hamilton
I love all the negative reviews. Looks likes everyone is a Dr. Guess you should have gone to Lewisville hospital. Wouldn’t take my cat there and I hate cats. Funny the majority of people that write reviews have to complain about something. …
Absolutely terrible hospital. My wife had to come into the ER after dislocating her elbow and had to wait 45 minutes before being seen. Later we found out they did such a terrible job resetting her elbow, another doctor had to do surgery to …
So there I am, i pain and the nurse practitioner is just trying to drug me up. Doctors don’t seem to care, just pass you off and get rid of you as fast as possible. The worst part is that all they seem to care about is their rating. …
I gave birth here and they brought the love of my life into this world safely and healthy. I was well taken care of by all staff members and doctors, but the nurses here went above and beyond to care for me and my baby around the clock. …
Be aware… if a parent has a surgery that lasts past 7pm, her children (their mother) won’t be allowed to see them. It is NOT posted at the alternate entrance (the ER) and since that is the only entrance after hours, you wouldn’t know this …
I had to go to the emergency room for a sudden issue, and Jake my nurse was awesome as was my experience. Then, they admitted to the hospital part of the hospital. …
Went to the er for severe pain due to medical issues I won’t disclose. Was admitted & put in an observation room. I was told I would be moved to a regular room but that never happened. I was stuck in the observation room for 4 days. The …
I gave birth December 14th and my experience was absolutely lovely. All the nurses, doctors and staff were extremely attentive to me and very kind-hearted. They made my birthing experience truly magical and on my discharge day despite being …