Welcome to Pine Bluff Cable TV and Cablelynx Broadband. We proudly keep Pine Bluff entertained and connected with high-quality video … See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
715 S Poplar St, Pine Bluff, AR 71601
Mr. Norman and his trainees Nathaniel and Brian were very professional with resolving my issues with my services.
They were very kind, considerate, answered all my questions of any concerns I …
Norman’s professionalism and time was great!
Norman ,Bryant , Nate they did real good and they where on time and they professionally was fantastic.
Brian and Norman was very helpful and quick with service. Answered all questions that was needed
Friendly People
Internet and TV needs here.
Great quality
Internet
Good service
Gr8
Services are getting slower
Need a delivery dock
I like there wifi
Horrible customer service
Horrible!
Great service
To high
Nice and helpful people.
Customer Service very rude
Website user friendly
Over charging customers
Good internet service with options
Said I had an old bill from 1989 .
The internet service is expensive, the cost is increasing!!!
Nasty tone of voice to customers because they have no competition….
workers. Are nice. Service is not good at all.
Service has been great.
Gross
Very expensive internet compared to national companies
Very nice, answered all my questions and were on time
Pine Bluff cable tv is the best in the state.
Charge you despite them not doing their job. HORRIBLE
I’m totally satisfied with my visit.
The service is slow the internet works when it wants to. Way to expensive
So far I am loving my wifi
Service is always going out.there is never an eta on reconnections..customer service sucks
The worst customer service and internet in the area, may as well go to dial up
Cable antenna tv a few channels clear vision ill be ok wit that…..4-FREE lol
Staff is very courteous and helpful.
Internet is seldom at decent speed to stream movies. Poor customer service.
Good customer service, ok prices, good speeds.
Amazing internet and cable connection even when the weather is horrible, great service!
Complete trash. I cant connect my tv or laptop roughly 40 percent of the time… it shows that its connected with no internet
People that work there in the office is always nice.
The staff is knowledgeable about the products they offer and the customer service is great!!!!!
Internet service is slow. Have had to call techs out every month since signing up
Not bad but not good….worse, there’s no one to compare them against. Basically a monopoly 🥴 …
Service was excellent.
Was beyond satisfied with
with the technician and the service that was given.
I wouldn’t use pine bluff cable if I could help it
Taking advantage of the need of cable and wifi. $60 for WIFI please!
Internet always messing up. Customer service always blames it on your modem or router, and it ends up being on their end.
I was in and out of there in less than 5 minutes. Was real quick service. Was really impressed
I’m happy with them long as my internet keep working and I have no problems not yet
They were very quick and efficient about getting a bill paid
It’s an unforgiving monopoly here. They are the only cable company in town and will treat you accordingly.
They suck NEW Customer my lady took off work got a point only got one in a half for ninety days waited all day called they said they called to reschedule at twelve SORRY got a money order already endorsed now got to try and cash it in they name!
They better be glad they don’t really have any competition here. Worst ever so far.
Our internet only connects in one place then it just cuts out randomly and when it’s working it’s slow
Office staff and s rude. Only giving 3 stars because their internet service is better than at&t
I am very disappointed with the service. I live in piney wood apartment. We are experiencing very very poor internet connection from last three months. Its disgusting.
Their customer service has improved since my last year.
This place overall has both terrible customer service and a terrible deal on internet service in my opinion. If I had another choice of a cable internet provider I would switch in a heartbeat. Just ridiculous.
STAY AWAY from this service if you can!! They ALWAYS have outages and never answer the phone. WORST INTERNET SERVICE IN PINE BLUFF AREA!
I got internet last month and I just love the service so far so good
They added fees to my bill without notifying me in writing that fees would be added, adding small print to a statement is not notifying me I should have been sent a separate letter to explain the additional fees
I wished I could rate it with no stars. The customer service is horrible and the service sucks. I have not had decent service since I signed up for the service. My phone does not stay connected and the internet reception is ridiculous. Trying to get customer service to help you is a joke.
Great Custom Service, friendly and experienced techs. Fastest internet service in Jefferson County.
pretty good service, been having problems with my modem, i called customer support at 4am and they helped me out, i have 12mb per second and its super fast, along with the cable package its oly $100 a month
Tech was very knowable and nice.
Worst Cable Company Ever. Why Pine Bluff can not offer other Cable Companies. Pine Bluff Cable will continue to be bad until they have COMPETITORS. That’s when we can get better rates and services. It’s a Joke. I will continue to have Dish.
most times i love the internet service they provide. tonight im frustrated and almost gave them a 1. like its there fault the weather knocked out my internet… all in all great internet service.
I dont give 1 stars but after being on the phone with customer service for over an hour was reassured that a technician would visit our business… no one came so we called in problem still wasn’t resolved… so we had to visit the office …
Worst internet service ever! It constantly goes out with no warning, even when there is no outage in the area. The only thing they can do is schedule a tech to come out 3 or 4 days later, so you have to miss work waiting for them and their sorriness.
Pine Bluff Cable has the worst service ever. For the last month or so for 2 to 3 days out of every week, the cable has gone out! They set up a service call but, they may come out or they may not, it just depends on whether the service …
Worst internet service ever, outages all the time been with them for 5 years, and been totally dissatisfied and in this area we are stuck with them because there are no other competitors that will service this area, but as soon as there is one the switch is on, stay as far away as you can from this establishment
Norman 3707-prompt; professional; informative;
Pine Bluff Cable is my ISP, this is one horrible service. They charge an extreme rate for a decent connection, and it is down at least 2-3 times a day for 5-20 minutes each. It is also not rare at all for the service to go down for a day or …
THE WORST SERVICE AND THE WORST CUSTOMER SERVICE IN THE LOCAL OFFICE EVER! THERE IS A LADY IN THE LOCAL OFFICE, THAT HAVE THE WORST ATTITUDE EVER! SHE HAS BEEN THERE FOR ALONG TIME, THAT FIGURES! INTERNET GOES OUT ALL THE TIME! PINE BLUFF RESIDENTS SHOULDN’T HAVE ONLY ONE PLACE TO GO TO FOR INTERNET SERVICE!
Norman was timely quick and informative
They are HORRIBLE…….always having outages or problems. They charge you way too much for poor service then have the nerve to keep increasing prices without a clear explanation. When you call everyone tells you something different. I …
Connectivity is spotty. One minute you can watch a streaming video, the next you can watch 3 seconds at a time. Customer service is not very helpful.
Call blocking for phone service is not available. It should be. If there were …
Great service. Gets a bit spotty now and then but overall I am happy customer. If people are having connectivity issues they should learn about the magic of port fowarding for their devices. The attitude of customer service has something to be desired, but this is pine bluff. What do you really expect?
My internet shuts off every week and I have to call tech support. Paying almost $300 a month for it to only work less than half the month.
They are horrible. If I can give them negative stars I would. Internet always goes out,they never try to fix it also technician comes 4 hours late every time and then asks for extra money. Everyone please do not support pine bluff cable …
If it were not for Ms Freeman I would have some choice words for this company. She is kind and considerate and worked with me to resolve my internet issues. The four stars are for her. You are what make this country work. Thank you and God bless you.
They have charged me $30 for rejected payment because the credit card linked to the account was expired .If it was a debit card or checking account then it’s okay for the fees….I do have too many auto-pay with other businesses and If …
3742 was at my home today and did above 100 on my service. Please, send him every time!
There Customers service sucks. I was on hold for 21 minutes and the lady tells me hold time usually longer in the morning. Got dam I ask how many workers they have 2 she said no about 30 well hello there a problem somewhere. I made my call to them at 3:30 pm they need help.
They will promise to bury your cable in 21 days. Don’t count on it!!!! It has been over a month and I am still waiting and they are still promising. …
Shaquille was very nice and got the job done
Don’t waste your time or money with this service ” the cost of it is ridiculous and the performance is poor plus it takes a lifetime to be able to speak with a agent ” but be late or miss a payment they will turn off your service before the sun goes down on the due date.
It’s really not that good. Yeah they have the $19.90 special but its actually $29.90. It only goes up. The technicians halfway know there job. I’ve had three technicians come to my house trying to fix something. The first two didn’t fix …
Poor service I got the extreme internet service and it’s extremely trash, i been calling in over a year to fix my internet and they still haven’t fixed the upload speed continues to stay below 5.0 and I pay for up 20.0
My Wi-Fi has been out the whole day. I called all morning just to get the same response each time and all the did was keep giving me a number and saying someone would call and the never did. Now they are closed and the is nothing I can do.
Norman was a great!!! Awesome experience
What everyone is describing (the low rating) is absolutely typical of PB Cable Internet service despite the auto reply after each comment. Absolutely horrible 🙁
I called in to have My services stopped as I was moving and my contract had ended two months prior. I was told By customer service that the services would be turned off by following week and I returned modem two weeks after I moved. (The …
WARNING! DO NOT WASTE YOUR MONEY WITH THE WIFI SERVICES! Me and my fiancé (Britney Johnson) been with Pine Bluff Cable TV for over 4 years and it’s been TERRIBLE. The WiFi services is worthless some days it work most days you are paying for …
Tech 3742 was very helpful and courteous. I’m enjoying my new channels.
The only internet round speeds are alright best around but not spectacular they need to open up speed they advertise 150 speed difference but will only get 30 it really depends on how many people was using it
Getting to be ridiculous.
My internet goes down every weekend now for the last three weeks. No storms, rain, or snow it just goes down for no reason. You go days without internet and don’t get reimbursed for your trouble.
Tech 3742 was very good with servicing my internet made sure i had all my speeds and amazing guy
I pay for the Extreme wifi plan which is the fastest internet they offer…. DO NOT WASTE YOUR MONEY!! Been with them for 5 years now.. Firstly, DO NOT SIGN UP FOR THE EXTREME INTERNET PLAN! I have had this plan for a few years now, and …
Kyron did an excellent job. Please thank him for us.
EXCELLENT SERVICE
FOUND THE PROBLEM IMMEDIATELY
WONDERFUL PERSONALITY …
They have good internet when it works, but their customer service is terrible. And their workers all have attitudes and will hang up on you. You will guarantee be on hold for 30 minutes or longer every time. Then they send some one out to …
Technician 3742 did an outstanding job setting up my equipment. Very polite and people friendly.
Internet service is horrible. Drops out multiple times an hour. Have reported this for the past 4 months and have yet to receive any results.
This is the worst service it I switched for faster speed in December I never had outage problems with ATT. The company just got 5.2 million to fix internet round pine bluff at this point we all being beat out of our money
12/31 Terrible service. Months ago our bill skyrocketed and we thought the gentleman set us up on a fair plan. However now we are being charged $50 extra a month for “overages”. Always poor service and quality with this company. Spoke to …
My internet consistently does not work in my home. When you call Pine Bluff cable you are constantly sitting listening to elevator music and a repeat message that says everyone is busy. It’s amazing they can bill you for services you can’t …
Norman & Kyron was very professional on there work and helped with questions I had
I paid for nothing I was told my service would be returned but it wasn’t now I’ll have to go with someone else.
Norman and Robert IT tech support guys were nice and professional
Horrible siad I didn’t eSign a contract which I was never told about sent me a $256.00 dollar bill for a month of service. That’s why I don’t use local because they always try to find a way to screw you over. Should have went with att would have gotten better service and an understanding of what I need to do invested
The service was great and Norman was professional and very knowledgeable.
The technicians were very patient and kind. They were able to solve my problem. Very professional and knowledgeable. I would recommend this service. Thanks.
Kyron and Trey did an excellent job on the installation of my internet. Thank you guys.
Shaquill was very helpful, very kind, He’s a nice young man.. he fix my Problem with my remote controls..
he was a very polite and cuturious man very profecional and answered all my questions
Nora Anderson was very professional and fix my internet problem right away I would recommend him on any technical issues
This place is literally the worse internet provider I’ve ever had to deal with. They are the only game in town unless you want AT&T DSL or cellular LTE internet. Anytime it goes down, it’s like an act of congress to get help especially …
fast and quick service Norman and Aaustin. Explained everything that with needed to be explained
Desi Ray was very courteous and polite when handling my order. Now to see how they handle my order,stay tune.
Great experience with the friendly technician 3707 Norman great with and answering all of my questions.
My service is working great in Watson Chapel thanks to Dedrick and Gary! I highly recommend this Internet provider in Pine Bluff reliable and affordable service. Great Customer Service ⭐️⭐️⭐️⭐️⭐️
I would give them NO STAR’S at all. Its a whole SCAM. I would advise anybody to find another company. DO NOT go to Pine Bluff Cable. They have you sign a contract and tell you your bill will be a set price but it won’t be. I Repeat DO NOT go to Pine Bluff Cable.
A Technician Norman Anderson and Supervisor detrick came out to address my internet issues 1500West23rd and they corrected issues here at the house aswell work done on main line to fix problem mr Norman was very professional in what he did to explain the problem
These people are a ripoff, the internet service is overpriced and constantly has connectivity issues.This is what you get living in a horrible, dilapidated city such as Pine Bluff.
Mr. Norman was Wondering. Very professional! Completed the job in a timely manner. I’m a satisfied Customer
Shaquille (3742) came in and got me together in a very timely manner. His professionalism was amazing he greeted me and updated me from start to finish explaining everything and I would recommend him with no problems.
Only had service 3 months and I get a bill for $273..called & was told I needed to sign a contract that was sent to my email well I did not know to look for a contract in my email ,looked back and never saw it,may HV went to spam but now …
I would like to quickly share some positive comments regarding help I received in the last 24 hours. I had called PB Cable TV after my wife accidentally told some construction workers at our house that it was OK to cut certain wires, not …
Employee ID 3742- provided exceptional service! He was able to handle my request in a prompt and professional manner. He was very thorough
Norman tech 3707 did a awesome job.He got me up and running in no time.
Norman was very professional and had to redue my wallet in my wall be other than that he was awesome
My installer was very helpful and kind. And well respectful took his time to setup my motor
Norman & DJ..was excellent… very professional and quick…I have to little kids that lives cocomelon ..and within 15-20 minutes they were happy and satisfied.. which made me smile..Rhanks again PBC ur the Best
I attempted to set up new service with pine bluff cable on their website 6 weeks ago. I never got a response. I then contacted their toll free number and did a serviceability ticket. A week later I contacted them again for follow-up nothing …
Mr. Norman was very professional helped me understand the process in the service. Came on time. Quick and easy. Thanks, Courtney
Shaquille is a great technician he finally convinced me to stop cable and start streaming he is very knowledgeable and patient with any questions I asked he confidently answered and made sure I could handle everything before he left
DJ and Norman Anderson fixed on ongoing problem. Mr. Anderson was very professional exhausted several avenues to get the problem fixed. These guys are A+. I have had 3 internet companies over the past 3 years and none compare to them. Thank you, Pine Bluff Cable!
**** August 30th 2022 Update****
Thank you so much Douglas for helping me with my internet issue! Also, Caleb the technician was awesome! No more issues here 😊. New rating updated. …
The service is great, when it works. If you have any problems, it is next to impossible to get service. I would not recommend this service to anyone who has another option. Be prepared for constant outages and problems and poor service.
Shaquille, did awesome work. He was the only technician to get the job done. He is very polite and professional. He really knows his job. Ask for Shaq! Thank me later
Shaquille is a great timely tech there wasn’t i question I asked that he couldn’t answer he did my install in a timely fashion and very professional and had no problem helping me with equipment
My cable technician mr norman and Wiley was very prompt in getting my services back up. Mr Wiley did the pole work and mr norman checked everything at my home. He very professional and curtious.
My internet service started having issues during a storm on Sunday, June 26th. I called and tech support put a ticket in with my phone number. I heard absolutely nothing from Sunday to Wednesday. Was able to reach Norman who also consulted …
I feel this company is the biggest scam going on wants to charge more every month now taking channels away charged to connect tv when we had them now want to make people pay even more to get a box for each tv at 5.95 month an charge 29.50 …
We had a new business location that needed cable tv. Norman with PBCTV came out on the appointed day to make the installation. He reviewed the routing required to bring the service into the building and went straight to work, it was late in …
Norman Anderson, Gary Wiley and DJ could not have been more helpful. They were prompt in showing up to the premises and promptly rectified the issue. I wish other companies had Tech’s as great as this crew!
Very great! Norman (3707) was great, he explained everything he did. Asked permission for every place in the house he had to go. Would recommend to anyone. Thank you
My wifi was in and out for 5 days straight one of the tech guys came out Saturday he did not check my modem he just said let me go outside and check see what’s going on after he came back and said something chewed the wires which was a …
My business modem needed to be replaced and Norman tech 3707 came out and assisted with getting that replaced. He was very knowledgeable and professional from the time he got there until he left. He also kept me updated as he made the changes.
Cable technician Mr Norman did an outstanding job in resolving my issues. To say the least, the last technician that came out my husband and myself was very displeased with his work. Nothing worked or nothing was explained. Neither was a …
To Whom it may concern. I first want to commend Norman Anderson and Caleb Kimbrell for the outstanding workmanship and customer service to our household. They were both on time and very happy and responsible for every step they provided …
Norman was very nice and he was very helpful.we need more people like him. and Bryan was nice also
I had the pleasure of having your technician Shaquille Simmons install our cable and internet services recently, not only was he very knowledgeable and polite but he was also very good at what he did. Mr. Simmons was able to walk our …
Norman..tech 3707 was very courteous, professional, knowledgeable and very sufficient in resolving my issue in a reasonable amount of time… as well as very informative in explaining my questions and concerns.. I would highly recommend …
I greatly appreciate my service technician Mr Norman. My services was well installed. Even though he stated he had to reroute my services to power, he took his time as hot as it is and done a wonderful job. I would highly recommend sending him back should I have in issues in the future.
Mr. Norman was extremely professional, polite and helpful in his service that was provided to us. We appreciate him very much.
The technician was very knowledgeable and helpful. He went above and beyond to ensure my signal for my internet and cable was fixed. I really appreciate Norman for coming out and resolving my issues.
Mr.Norman Was Very Professional’ and on time with his work. Mr.Norman also answered all my questions and answered everything with patience and understanding. I would definitely recommend Mr.Norman to service anyone in the residential area!!
Norman was wonderful he was good with timing and accurate. And professionalism was great. I would definitely recommend him again. 5 stars from me.
Dedrick Henson is amazing!! I walked into the office to report internet slowing. He immediately stopped what he was doing to assist me. He was at my house within 15 minutes to resolve my service. Dedrick was professional and knowledgeable in his field. So grateful he is a part of your team!!!
First I want to thank Mr Norman for his effort in getting my services connected on today as I was pushed up til the middle part of next month as I was in a real crisis with job due to my last provider not providing the necessary speeds to …
The technician Norman was great. The company gave me the time of 1:00 to 5:00. Figured I’d have to wait alll day. Nope he was there right at 1:00 thankfully. He then noticed my connection wasn’t in the front area. He asked if I wanted it …
Hey,,, cable technician 3707, Norman came in and in less than 15 minutes he had us connected and ready to go. He actually came in answering questions before we had a chance to ask them. Very skillful and professional conduct. Thanks PB cable company for sending us someone who knows the business and how to satisfy the customers.
Technician Mr Norman was excellent in resolving my cable issues do to low signal he said. He was out in the cold a long time and got all my channels working. He was very nice and polite in taking his time to explain everything and was patient in waiting for me to write my notes down. Thank u for sending Mr Norman.
My Technician Norman Anderson was wonderful. He was fast, timely, highly professional and answered all and any questions I had. He also taught me how install my services on my devices. I am well pleased with this gentlemen he made my experience with Pine Bluff Cable great!