Man try evething fix the water Taste Better but for some reason The water taste bad .I call to cancel and they going to come get there bottles until the April 27 almost a month.
This company is a fraudulent company. RED ALERT!! RED ALERT!!! They gave me store credit instead of a refund for an order that never came to my door step. This company sucks
I made an order in November. I emailed customer service only to be told that there is a backlog and that the order will be arriving soon. Call the phone number and you get sent to voicemail. This company is fake.
Excellent customer service .We have been using water Guy service since 2001 & very satisfied . The delivery guy Eric is very courteous , Humble & Very trustful ! Thank you water Guy !!!
Multiple problems, the water we receive from The Water Guy is very acidic and when we brought this to their attention we rudely received no explanation and no action was taken. Also they seldom deliver the amount of water to fill our storage rack.
First delivery came fast and water tastes crisp ! I drink only water so I go threw a lot mike was great getting me signed up and two days later I had all my cases there !
Very happy 😊 …
In our small orthodontic office of 7 females, 3 of us have become pregnant since switching to The Water Guy. I mean, don’t get me wrong – the water is great, the service is great, the billing department is great – but there is definitely something in the water!
I love getting my water delivered from The Watee Guy! Totally helps me and my family stay on track with our health by staying properly hydrated. The customer service is amazing! Thank you for your reliable and dependable service😊 …
We changed our office hours back in June to be closed on Fridays. No matter how many times I called and cancelled or changed the delivery they always came Friday. I never heard from anyone until I called asking about our delivery. Not …
I ordered from this company November 23, 2020… it’s December 23rd and I still haven’t received my package or my refund. I called them on two separate occasions (literally just got off the phone with a representative) and she’s telling me …
Too many SURPRISE fees and charges and then they say “It’s in your contract.” How many people take time out of their busy days to read a water delivery contract? Sorry, my life is too busy and this is too much work to remember things for WATER DELIVERY. This should be an easy aspect of my life.
this company changed hands maybe 5-6 years ago. after years of providing my company’s water under prior management, things really went south with the new.
spotty service but the worst was they kept dropping off extra bottles every …
Ordered in DECEMBER and in is now MARCH. I have received nothing. They will NOT refund my money. And give me B.S. every time I email. I live near their place of business. ROAD TRIP! I’ll update here with happenings.
UPDATE… STILL NO PRODUCT. STILL NO REFUND.
We have been a customer of the Water Guys since 2006 and we have always been very happy with them. We have always found their customer service polite and courteous; we did once have a billing issue which was clear up timely, to our …
Incredibly disappointed with this company. I cancelled service after many years, and they told me it would be 4 weeks until they could come and get the water cooler I was renting – then they charged me for another month of rental, plus a …
We love the water guy! Unfortunately we did not get a delivery this month. (I never skipped it) and almost out of water but they want to charge me 30.00 for them to come out and deliver us water from a truck that wont be in the area. I …
We have used The Water Guys for a couple of years now at our jobsite locations. The reminders they email notifying of upcoming deliveries is very helpful. We can leave the empty bottles outside if no one will be there the day of delivery. …
For months they kept delivering to the wrong address and would charge me for it. They did eventually get that straightened out but it took about 5 months. When I decided bottled water was not worth the hassle they informed me I was in a …
I gave this company 2 shots in hopes that they would redeem themselves. I gave them simple instructions to advise me when they arrive so I can open my front door for them. Being that I’m disabled, on 3 occasions they had me wait all day …
I previously said that I didn’t receive my package and I didn’t, but the Water Guy company actually sent me all the things I ordered and I love the products. Ignore the below: …
I have been waiting for a refund since November. Like many of the other reviews, I didn’t recieve my full order. She several emails someone said they would get back to me and never did. They also said I was refunded. That was false as well. Since then no one has returned my calls or emails. The company is a fraud.
I wish I could give negative stars. These people are crooks. I ordered the filtration system in December, made several attempts for a resolution. To no avail. At some point they just stopped responding to the emails. I know I didn’t spend a …
I saw an advertisement for this company online and I really was moved by the mission behind their business so I decided to treat myself and my family with the purchase of filters and large multi gallon container. I made my purchase in …
If you place an order you will only get a part of it and every time you email them the will feed you b.s. days later after you send the email. I was praising how well it works but an order from November should be filled by February. I can …
Good water
fast loading
Great service
love The Water Guy
To many extra charges and under contract!
Great Company! good prices & reliable
Very good customer service and got loaded quickly
My wife and I were having this issues with our purification system and we reached out to The Water Guy. Great service! Thanks.
We have used them for years. We’ve been very happy with their service.
Man try evething fix the water Taste Better but for some reason The water taste bad .I call to cancel and they going to come get there bottles until the April 27 almost a month.
Attention drivers with sleeper trucks, extremely tight docking area. Be careful. Staff is great though, these guys are helpful.
This company is a fraudulent company. RED ALERT!! RED ALERT!!! They gave me store credit instead of a refund for an order that never came to my door step. This company sucks
I LOVE THE ” WATER GUY ” BECAUSE OF THE AWESOME CUSTOMER SERVICE THEY HAVE.
WE DEAL WITH MIKE XAVIOS, HE IS AMAZING ON HANDLING ALL OUR
CALLS!!! …
Always Been Reliable! Easy Customer Service every time – and that’s super important! Thanks for keeping us hydrated Water Guy!
Wish Crystal Springs did not take over. Water quality not as good. Never had any complaints with the Water Guy.
I made an order in November. I emailed customer service only to be told that there is a backlog and that the order will be arriving soon. Call the phone number and you get sent to voicemail. This company is fake.
Excellent customer service .We have been using water Guy service since 2001 & very satisfied . The delivery guy Eric is very courteous , Humble & Very trustful ! Thank you water Guy !!!
Multiple problems, the water we receive from The Water Guy is very acidic and when we brought this to their attention we rudely received no explanation and no action was taken. Also they seldom deliver the amount of water to fill our storage rack.
First delivery came fast and water tastes crisp ! I drink only water so I go threw a lot mike was great getting me signed up and two days later I had all my cases there !
Very happy 😊 …
In our small orthodontic office of 7 females, 3 of us have become pregnant since switching to The Water Guy. I mean, don’t get me wrong – the water is great, the service is great, the billing department is great – but there is definitely something in the water!
I love getting my water delivered from The Watee Guy! Totally helps me and my family stay on track with our health by staying properly hydrated. The customer service is amazing! Thank you for your reliable and dependable service😊 …
We changed our office hours back in June to be closed on Fridays. No matter how many times I called and cancelled or changed the delivery they always came Friday. I never heard from anyone until I called asking about our delivery. Not …
I ordered from this company November 23, 2020… it’s December 23rd and I still haven’t received my package or my refund. I called them on two separate occasions (literally just got off the phone with a representative) and she’s telling me …
Too many SURPRISE fees and charges and then they say “It’s in your contract.” How many people take time out of their busy days to read a water delivery contract? Sorry, my life is too busy and this is too much work to remember things for WATER DELIVERY. This should be an easy aspect of my life.
this company changed hands maybe 5-6 years ago. after years of providing my company’s water under prior management, things really went south with the new.
spotty service but the worst was they kept dropping off extra bottles every …
Ordered in DECEMBER and in is now MARCH. I have received nothing. They will NOT refund my money. And give me B.S. every time I email. I live near their place of business. ROAD TRIP! I’ll update here with happenings.
UPDATE… STILL NO PRODUCT. STILL NO REFUND.
We have been a customer of the Water Guys since 2006 and we have always been very happy with them. We have always found their customer service polite and courteous; we did once have a billing issue which was clear up timely, to our …
Incredibly disappointed with this company. I cancelled service after many years, and they told me it would be 4 weeks until they could come and get the water cooler I was renting – then they charged me for another month of rental, plus a …
🚨 FRAUDULENT 🚨
Do not order from this FAKE company!!! …
We love the water guy! Unfortunately we did not get a delivery this month. (I never skipped it) and almost out of water but they want to charge me 30.00 for them to come out and deliver us water from a truck that wont be in the area. I …
We have used The Water Guys for a couple of years now at our jobsite locations. The reminders they email notifying of upcoming deliveries is very helpful. We can leave the empty bottles outside if no one will be there the day of delivery. …
For months they kept delivering to the wrong address and would charge me for it. They did eventually get that straightened out but it took about 5 months. When I decided bottled water was not worth the hassle they informed me I was in a …
I gave this company 2 shots in hopes that they would redeem themselves. I gave them simple instructions to advise me when they arrive so I can open my front door for them. Being that I’m disabled, on 3 occasions they had me wait all day …
I previously said that I didn’t receive my package and I didn’t, but the Water Guy company actually sent me all the things I ordered and I love the products. Ignore the below: …
I have been waiting for a refund since November. Like many of the other reviews, I didn’t recieve my full order. She several emails someone said they would get back to me and never did. They also said I was refunded. That was false as well. Since then no one has returned my calls or emails. The company is a fraud.
I wish I could give negative stars. These people are crooks. I ordered the filtration system in December, made several attempts for a resolution. To no avail. At some point they just stopped responding to the emails. I know I didn’t spend a …
I saw an advertisement for this company online and I really was moved by the mission behind their business so I decided to treat myself and my family with the purchase of filters and large multi gallon container. I made my purchase in …
If you place an order you will only get a part of it and every time you email them the will feed you b.s. days later after you send the email. I was praising how well it works but an order from November should be filled by February. I can …