Horrible prices. Nearly double from what I’m paying now for home. Nothing what I expected after hearing their ad on the radio. Couldn’t even get a quote for my vehicles.
Your receptionist is very rude. I was hung up on in the middle of a sentence. Shouldn’t anyone in customer service at least say “Goodbye” before hanging up the phone?
1. THEY ANSWERED MY CALL IN PERSON.2. IN LESS THAN 10 MINUTES I HAD A CLEAR CUT PRICE . IN LESS THAN 20 MINUTES I WAS DONE. WITH EVERYTHING NEW POLICY WITH FULL EXPLANATION OF COVERAGE. COMPARABLE PRICES FRIENDLY AGENT
Great service from Elizabeth setting me up and then Lynnette for bringing it home!!! Wish I had done this a long time ago. I will send everyone to Standard.
They have the best insurance rate hands down that you can get anywhere I always get letters through the mail from other insurance company telling me they can save me money but can’t even come close to how cheap it is
Ricardo Cardenas, Mrs. Miller are the MOST UNPROFESSIONAL PEOPLE IN THE OFFICE, I WOULD SAY TO THE PRESIDENT OF STANDARD INSURANCE. WHICH by the way HAVE NO DESIRE EITHER TO CALL FORMER CLIENTS, THESE 2 people went as far as to call GM Financial to give information about me and to stop my car finances.
Beware of a low price. You can not add car rental insurance to the policy. So, if you have a loss of a vehicle in an accident, you’re out of luck for a rental car replacement unless it’s the other party’s fault. And I’m sure that’ll be a whole fight with the other company.
Tried to get a quote and left several messages before they finally called back. Gave me a quote through email and said just to add unisured would double the price but wouldn’t even tell me what the price was. Just wanted me to to with full …
Michelle Mullen helped us transfer our policy from our old car to our new car and lowered our insurance on top of that. Thank you Michelle for your services
I gave them a call to update my policy and within minutes it was updated at almost no cost. Jeremy worked quick and was extremely helpful and friendly.
Extremely disappointed with this insurance company. Never in my life have I experienced such poor insurance claim processes. I guess you get what you pay for. Stay away from this joke of a company. Signed…..soon to be a former client.
I’ve never worked for a finer company. I’ve worked for companies before who claimed to be Christian, but the owners and management really make us feel at home and like family. It’s something I’ve always wanted to experience in the workplace. As a company to work for, there’s nowhere better.
Great quality customer service!! I went from paying $440 with my old company for full coverage with 3 cars to now paying $150 per month for the SAME EXACT COVERAGE with Standard!!!!! I still can’t believe it!!!!
I have been signed up for a few months now, I have not had to file any claims but customer service has been excellent, and the price is awesome for our budget.
Have always done us right. Totalled one vehicle by hitting a deer and was more concerned about me than the car. Great service and easy to do business with.
DO NOT BUY HOME OR AUTO INSURANCE FROM STANDARD INSURANCE!!!!!!!
I discussed a home policy that would have recoverable depreciation, when a hail storm came through discovered that my agen wrote an ACV policy with non …
Rachel was the best, give me the rate I was looking for, lower than anybody I qouted. She was very professional, and her team took care of everything. Would recommend anybody an everybody to check there rates and make the difference…… Thank you Rachel for your help….
Worst experience ever….currently trying to resolve a claim and their phone lines are busy and have been all day. How does a major corporation not have someone to answer the phone? We cant even get someone to email back. It’s been a month …
Absolutely the worst experience. Cassie Smith in Claims (Colleyville office) is rude and incompetent, and manager, Lisa Reynolds, does not return calls. Do NOT do business with this company . . . worst customer service. Something that should have taken less than a week has taken almost 2 months and still no reimbursement.
Prices are extremely low! Everytime I go into the office they are so friendly. Payments can be done online so I rarely have to call. I’ve gone with them for 3 years now and I’m so thankful I decided to check them out! They have saved me hundreds of dollars every year!
I love this ins company. My husband had a wreck and the claims adjuster worked to get us the most for our totalled vehicle. Our rates are low and I have never had issues with customer service.
I ah e need with Standard for over 10 years. I have had nothing but a great experience. They have great prices that fits my budget. I will not go back to a national insurance company again.
The customer service is horrible. The lady in Hurst treated me badly because I had my children with me and the office is extremely unfit for children. And she was rude because I put “N/A” on the insurance form and apparently am supposed to …
Kim has always treated me so well, she is always interested in helping me save money instead of putting her business first. As a customer, I appreciate that and that is the reason I remain a loyal customer.
Bought a new vehicle 12/31/2020 and needed to get a copy of my existing policy but had forgotten to print out the new page upon renewal. Jon responded to a HELP email at 5:30pm that allowed me to drive my new truck home that night!!!
Lisa McKnight, has been very professional , courteous, Knowledgeable, professional in handling this particular claim. I have been put at ease with this young lady. Congratulation Standard you will always have my business, because of employees like Lisa. Hats off to Ms. Lisa McKnight for a job well done.
I recommend this company to everyone looking for great customer service, awesome pricing (I have 2 teen drivers!) and fast legal services for when you have an accident. Do not think twice, Standard is the BEST!
I’ve been dealing with this company since January of this year. Their insured hit my car and they have been dragging their feet to get ahold of their insured to even submit their statement. They do not provide updates about the status of …
I changed from Allstate to Standard because of price. You pay for what you get. I reported a hit and run 2 weeks ago. They surveyed my car and nothing since. Had it been Allstate…my claim would have been paid by now. Allstate is pretty costly but efficient.
Been with them for three years now and they have been very good. Initially I was disappointed that they didn’t offer rental insurance but you work around that and keep moving. They always answer when I call and have the answers I need to point me in the right direction.
The worst insurance company. The adjustor I dealt with was rude and unprofessional. Also this company has very low coverage. They were going to only reimburse 40 dollars for a towing service that cost me 160 dollars. I’m so glad I moved to Root insurance
My husband and I came here today to update his policy with them and add me with an SR -22 and temporary revoked license not only were we told it was not possible, which it is, but when the lady at the front desk called her manager to …
I was rear ended on March 13th on 635. The person that hit me was insured by Standard Insurance and I got her info and contacted Standard immediately. I completed all requirements and the adjustor came out the following Monday and was …
I have had Home Owners insurance with Standard since I built my new house 10 years ago. Outside of one claim 6 or 7 years ago, that they refused to pay, I have never filed a claim with them or any other Home Owners insurance company ever ! …
When I called Standard Insurance the agents were friendly, professional and very helpful. They answered my questions and I was satisfied with their service. I signed up for coverage right away at a great value!
Gene Youngs Standard Insurance Agency on Precinct Line Rd. Colleyville, TX; is a wonderful agency with employees who not only give you Steller customer service but go above and beyond to make sure their policy holders are taken care of. I …
I have been with Standard Insurance for 11 years. They have great service coupled with a great value. Their people are great and the smiles radiate through the phone.
I need to make a change to my Standard policy and the agent who helped me, Gina Coluzzo, was great. She got in touch with me immediately every step of the way and got the job done, even waived the change policy fee. I am super impressed.
We refer hundreds of people because we are in the real estate industry. Never again will we use Standard Insurance. Like the other reviewers – our cars and home got hit with hail. Not only worst customer service but the estimates were a …
Beware! I cannot believe that they send a check to the policy holder to get the repairs done. After you get the check in your name and your lien holders name, you have to send the check to your lien holder to get endorsed and they will mail …
Want An Insurance Advocate? Call Donna Swisher! I have a CONFESSION, I’m old! I’ve had many different policies with many different companies and it seems they are all the same. I am faithful with my premium and the moment I need them, …
When I first joined Standard they were great. However , lately I have found they have been completely non chalant and they move with no sense of urgency after I filed a claim with them . I have had to call several times to get anything done …
I will never use this Insurance company again, nor will we ever refer anyone to this company. After my car got hit we had the worst Customer experience our claim handler was Russel he was rude to say the least. We switched companies after …
Michelle was so very helpful! I contacted Standard to add my son and an additional car to our current policy and we had all business taken care of with in 24 hours. …
This is my first policy with this company. Standard dose not offer insurance for real world situations. They very slow to pay claims and do not offer car rental. This company has very poor customer service; when I would call to them to …
I have never dealt with an insurance that is so unprofessional like this one. One of their insured clients hit me, however this company claimed they are not liable for the claim because is their client words vs mine. If you get a …
First time to put claim in but from day one of getting this policy these are very professional people. I mean they are just so well mannered on how they deal with you. No hateful attitude. Honest feeling you get from them. Wish I had gotten …
I have been a customer for the last 10 years, recently I had to make a change to my policy, I was lucky to get Kimberly Colwell respond to my call. Once I gave her my information, the first thing she said was thank you for being a …
I just called to see if I could get my insurance lower since wasn’t driving that much. To my surprise, I was well pleased. I was only expecting a few dollars change but it was cut in 1/2. What a blessing. A wonderful company to be with. I wouldn’t go anywhere else. The person I talked with was so nice Kim
I had seen the Standard Insurance commercials on TV and decided to call for a quote on a brand new vehicle I purchased last weekend. I have an extremely busy schedule and little patience for things such as adjusting insurance, which always …
I have been with them for years. I recently purchased homeowner’s insurance through them at a much more reasonable rate than other quotes. As a result, my auto insurance was cut in half! Thank you, Standard Insurance!
I have been with them about 2.5 years and any time I have called, they addressed the issue/question quickly. Shelly Latimer has been especially helpful and quick to respond to my requests. Like all insurance companies, they have some pros …
Standard has been my choice of auto insurance providers for about 5 years now. They are always professional, not pushy, and very concerned about the needs of their clients. Elizabeth and Lynnette are great and easy to work with.
I was with one of the big national insurance companies for 12 years with no accidents or tickets. I got into ONE not at fault accident and they jacked our premiums up almost double. Standard Insurance quoted us LESS than we were even …
I love this place, been with them for seven years, never had any issues.
Excellent customer service, I spoke with Kim Colwell this morning she was very professional and answered every question and took care of everything in a very …
I’m not really sure why all the bad reviews.
I’ve had the for over 6 years with no issues. Two accidents later (one my fault and one not at fault) and they still beat the competition by a mile. …
Kimberly Colwell assisted me with adding another vehicle to my policy. Her great personality had me from Hello. I didn’t realize I had been a customer for 13 yrs with Standard and Kimberly made me feel like it was my birthday!! Not only …
ABSOLUTE BEST INSURANCE COMPANY!!! Almost 3 years ago I switched from the Company I had been with for almost 10 years because they were not willing to come down in price at all. I called Standard and they cut my policy cost by over 50%!!! …
Had a mother insurance company that was over charging us and talk to us like we are crazy. From the 1st day talking too Standard Insurance has been awesome. I’m so glad we’re switching too them. Kelsey my agent and Kim calling me today. …
Cody from Standard called and left a very detailed voice message letting me know that since we added our homeowners insurance and since I’d been with them for over 5 years that they had reduced my car insurance premium by $25 dollars a …
I’ve been insured with standard for a long time. Still the best rates I’ve ever had. And even when I went through an accident, they jumped through hoops to help me. Working specifically with Erich McFadden was fantastic. He’s friendly, …
Wow they were So helpful with our dealings with another insurance company and helped us Way more than Allstate, who the person who was at fault , carried them for they’re auto. Honestly if it wasn’t for Rebecca and Debbie we still wouldn’t …
I just called Standard Insurance to make a change to my Auto Policy and Donna Swisher assisted me. I dreaded having to add a vehicle because it is a fairly new vehicle and a luxury model. I just knew my monthly payment was going to go up. …
We’ve been customers with Standard for 12 years! Every single time I call, I’m met with professionalism, knowledge of products and patience. Kimberly Colwell helped me with adding my 18 year old son onto my policy and ensured the price was …
All of my dealings with Standard have been very pleasant. Since I first became affiliated with Standard Insurance, I’ve moved and purchased a new vehicle. Both instances have been handled with the utmost courtesy and professionalism. …
I have been shopping around for a while for new auto and home insurance. Standard Insurance rates are GREAT! Elizabeth Dietz was very professional and courteous when helping me get my policies started. She helped me get everything done …
Michelle was Wonderful. I called her yesterday inquiring about my account and advised that Allstate was wanting to give me a quote. She asked if I wouldn’t mind her taking a “look see” at my policy and premium and see that she could do. …
I recently had to change my policy to a newly purchased vehicle. I had the pleasure of working with Kim Colwell. She was extremely helpful and the experience could not have gone better! I have been with Standard for 5 years now, and I would …
Our experience with Standard Insurance has been wonderful. The staff is genuine and really want to provide you with the best service. We are saving close to $2000 a year(on home owners and auto insurance 😳) by switching to Standard!!! We are very appreciative. My husband and I highly recommend their services for Home and Auto. …
If I could give a negative number I would. Sure you save lots of money to begin with but don’t get into an accident within the first 60 days of having or even renewing your auto policy because they will drop you and only give you 3 days to …
There’s a reason standard insurance has the lowest rates in the DFW area substandard service you pay for what you get you can find a better insurance company this company here is average at best
I first chose Standard Insurance for the lower price. I’ve stayed with them not only for the price, but the excellent customer service. Everyone I’ve dealt with over the years has been professional, yet very courteous, and friendly. Shout …
I have been with Standard Insurance for over 6 years and they are simply great. Not only will they save you money and piece of mind, but they are very courteous and professional to deal with especially Kim who I talk to most of the time. …
We have had Standard for years at a time over the span of the last 10 years. I called to add a new vehicle and was basically told to find new insurance because our daughter has her permit. Totally confused, as we had an older child with a …
Cost of insu is okay for what I’m paying. Okay at best. Customer service is good but called & had someone talking about my situation without muting her phone. Wasn’t nice. When she realized this, she hung up. I called back & someone else talked to me. Only use them if you’re really desperate.
Have been with this company for approximately 20 years and am very disappointed. I have filed claims the past 6 years to have my roof replaced due to hail and storm damage. Each time the claims have been denied. After this last major storm …
Worse experience I have ever had with a company. I had a claim for under $1500 that took over 3 months to settle. I had a note / admission of guilt from the other driver. Once my car was in the shop there was a supplement that was needed …
We we’re the victim in a accident. The person that hit us was very nice and apologetic and had Standard Insurance. We filled out paper work 2 weeks ago hadn’t heard anything. Called this Morning and was told they needed to verify the car …
Really good insurance company and easy to work with. I have my auto and renter’s insurance through Standard. Office staff is super friendly. Many in my family switched to Standard due to great rates.
This insurance is advertised on the 94.9 KLTY radio of being super cheap and affordable. Well you pay less for what you get. Do not get this insti changed from Farmer’s Insurance to this stupid, unreliable insurance. I needed a roof for …
Unfortunately this is the second time in my life I’ve called them. The first was for auto insurance during early Covid. They advised me that because I lived in a travel trailer, they couldn’t insure the trailer of my car. They were not even …
Terrible experience with this company. Had an accident 5/20/22 and I am still waiting on them to make a decision. Have been without a vehicle this entire time but they could care less. They certainly had enough time to let me know they are …
I see my review was removed, but I’m going to add it back. My car was set on fire by a disgruntled ex and I was without a car. The insurance company did not want to honor the claim. It took the arson investigation 8 months to rule me out as …
I’ll add more info later. (issue 1) It’s taken 2 weeks to get an adjuster to come out and issue a low ball estimate on a tree damage to parked car claim. No effort on their behalf to coordinate schedule. I sent 40 photos of tree on car and …
Great service
Bad customer service
Customer service sucks
Great rates
Good customer service
Not so great
Good people, and good service!!
Awesome sauce
Love the Coverage for the Price
Did not like them not very professional
Great people and service. A real Texas tradition.
Lots and lots of neg. Reviews
Dealing with the lack of communication is draining, but the coverage is good.
you’ll have to ring the bell at the front counter, after that it’s easy
Great rates, service and value!
Got to speak with an English speaking rep,very happy.
Friendly service, not always the best rates though.
All around 5 star service.
Beats any other co.
Great customer service whether I’m in the office or on the phone.
Great prices, good service, no complaints!
Always a pleasure.Best insurance company ever
I tried to get a quote and insurrence and they wont let u if you have the lowest misdomener
For Home, Auto & Renter’s coverage.
Call today and save B I G!
What’s a cheap insurance company but they also treat you cheap
Horrible insurance company! Wound not recommend.
Spoke with Richard Cardenas, very friendly, very attentive to our needs and responsive.
Great customer service always a quick reply and ready to answer any question!
Horrible prices. Nearly double from what I’m paying now for home. Nothing what I expected after hearing their ad on the radio. Couldn’t even get a quote for my vehicles.
They have great customer service! My needs have been met every time I have needed them!
Rachel and Shelly very nice and easy to talk with. 5 stars for them both!!
Very friendly and knowledgeable and I received the best customer service from them along with an amazing rate!
They are the best!! I can’t think of any better quality and value wrapped up into one!!
Standard Insurance is a wonderful company and they are all very professional and knowledgeable!!
We haven’t dealt with them directly, yet. But through our agent, the process was good.
Your receptionist is very rude. I was hung up on in the middle of a sentence. Shouldn’t anyone in customer service at least say “Goodbye” before hanging up the phone?
I’ve been with Standard for many years and have always been well taken care of. They are friendly and professional. 😊 …
A lot of lip service to get you to pay more. I cancel my insurance with in a week. Not a happy camper.
1. THEY ANSWERED MY CALL IN PERSON.2. IN LESS THAN 10 MINUTES I HAD A CLEAR CUT PRICE . IN LESS THAN 20 MINUTES I WAS DONE. WITH EVERYTHING NEW POLICY WITH FULL EXPLANATION OF COVERAGE. COMPARABLE PRICES FRIENDLY AGENT
I love this insurance company. Everyone is friendly and professional. We’ve been with this insurance company for about 3 years now.
They even emailed me back because they found an extra discount they could give us on our auto insurance.
Great service from Elizabeth setting me up and then Lynnette for bringing it home!!! Wish I had done this a long time ago. I will send everyone to Standard.
Austin and Ben answered my questions and helped me get my Insurance in order. Thank you both for your help and for keeping us safe!
Like scratching fingers on metal. Not even worth 1 star, but it won’t let me post without one. …
They have the best insurance rate hands down that you can get anywhere I always get letters through the mail from other insurance company telling me they can save me money but can’t even come close to how cheap it is
Ricardo Cardenas, Mrs. Miller are the MOST UNPROFESSIONAL PEOPLE IN THE OFFICE, I WOULD SAY TO THE PRESIDENT OF STANDARD INSURANCE. WHICH by the way HAVE NO DESIRE EITHER TO CALL FORMER CLIENTS, THESE 2 people went as far as to call GM Financial to give information about me and to stop my car finances.
Beware of a low price. You can not add car rental insurance to the policy. So, if you have a loss of a vehicle in an accident, you’re out of luck for a rental car replacement unless it’s the other party’s fault. And I’m sure that’ll be a whole fight with the other company.
Good rates. I’ve been with them 26 yrs. I’ve had 2 claims quick service. Polite people to deal with.
Tried to get a quote and left several messages before they finally called back. Gave me a quote through email and said just to add unisured would double the price but wouldn’t even tell me what the price was. Just wanted me to to with full …
I have been a customer with Standard for years. Always professional, helpful and kind. The claims process is fast and reliable.
Standard has always been great to work with – Kim is very caring and expedient – would recommend them to anyone!
Michelle Mullen helped us transfer our policy from our old car to our new car and lowered our insurance on top of that. Thank you Michelle for your services
I gave them a call to update my policy and within minutes it was updated at almost no cost. Jeremy worked quick and was extremely helpful and friendly.
Extremely disappointed with this insurance company. Never in my life have I experienced such poor insurance claim processes. I guess you get what you pay for. Stay away from this joke of a company. Signed…..soon to be a former client.
I’ve never worked for a finer company. I’ve worked for companies before who claimed to be Christian, but the owners and management really make us feel at home and like family. It’s something I’ve always wanted to experience in the workplace. As a company to work for, there’s nowhere better.
Great quality customer service!! I went from paying $440 with my old company for full coverage with 3 cars to now paying $150 per month for the SAME EXACT COVERAGE with Standard!!!!! I still can’t believe it!!!!
I have been signed up for a few months now, I have not had to file any claims but customer service has been excellent, and the price is awesome for our budget.
Shane Mize and Jeremy Harris are awesome! They went out of their way to make sure I saved money and were very professional! 5 stars is not enough!
Have been with standard for over 20 years had one minor accident and my policy cost doubled looking at other companies now.
Have always done us right. Totalled one vehicle by hitting a deer and was more concerned about me than the car. Great service and easy to do business with.
Very excited about my new insurance. Wish I would have switched sooner could have been saving money longer. Thanks Sam Bevell for all you’ve done.
DO NOT BUY HOME OR AUTO INSURANCE FROM STANDARD INSURANCE!!!!!!!
I discussed a home policy that would have recoverable depreciation, when a hail storm came through discovered that my agen wrote an ACV policy with non …
Rachel was the best, give me the rate I was looking for, lower than anybody I qouted. She was very professional, and her team took care of everything. Would recommend anybody an everybody to check there rates and make the difference…… Thank you Rachel for your help….
Kim was great at helping me with my auto policy. Appreciate the through review which enabled me to qualify for an additional discount. Very grateful!
Worst experience ever….currently trying to resolve a claim and their phone lines are busy and have been all day. How does a major corporation not have someone to answer the phone? We cant even get someone to email back. It’s been a month …
Absolutely the worst experience. Cassie Smith in Claims (Colleyville office) is rude and incompetent, and manager, Lisa Reynolds, does not return calls. Do NOT do business with this company . . . worst customer service. Something that should have taken less than a week has taken almost 2 months and still no reimbursement.
Prices are extremely low! Everytime I go into the office they are so friendly. Payments can be done online so I rarely have to call. I’ve gone with them for 3 years now and I’m so thankful I decided to check them out! They have saved me hundreds of dollars every year!
DO NOT EVER USE STANDARD INSURANCE FOR ANYTHING!!!
First of all everyone that we have spoke to mainly in the Colleyville office are …
I love this ins company. My husband had a wreck and the claims adjuster worked to get us the most for our totalled vehicle. Our rates are low and I have never had issues with customer service.
I ah e need with Standard for over 10 years. I have had nothing but a great experience. They have great prices that fits my budget. I will not go back to a national insurance company again.
The customer service is horrible. The lady in Hurst treated me badly because I had my children with me and the office is extremely unfit for children. And she was rude because I put “N/A” on the insurance form and apparently am supposed to …
Kim has always treated me so well, she is always interested in helping me save money instead of putting her business first. As a customer, I appreciate that and that is the reason I remain a loyal customer.
Bought a new vehicle 12/31/2020 and needed to get a copy of my existing policy but had forgotten to print out the new page upon renewal. Jon responded to a HELP email at 5:30pm that allowed me to drive my new truck home that night!!!
Lisa McKnight, has been very professional , courteous, Knowledgeable, professional in handling this particular claim. I have been put at ease with this young lady. Congratulation Standard you will always have my business, because of employees like Lisa. Hats off to Ms. Lisa McKnight for a job well done.
I recommend this company to everyone looking for great customer service, awesome pricing (I have 2 teen drivers!) and fast legal services for when you have an accident. Do not think twice, Standard is the BEST!
Increased my auto insurance $130/mo without prior notification and zero claims. Why are we paying for other people’s claims.
I’ve been dealing with this company since January of this year. Their insured hit my car and they have been dragging their feet to get ahold of their insured to even submit their statement. They do not provide updates about the status of …
I changed from Allstate to Standard because of price. You pay for what you get. I reported a hit and run 2 weeks ago. They surveyed my car and nothing since. Had it been Allstate…my claim would have been paid by now. Allstate is pretty costly but efficient.
Standard Insurance wouldn’t even give us a quote, living on Eagle Mountain Lake.
800,000. Home.
Been with them for three years now and they have been very good. Initially I was disappointed that they didn’t offer rental insurance but you work around that and keep moving. They always answer when I call and have the answers I need to point me in the right direction.
The worst insurance company. The adjustor I dealt with was rude and unprofessional. Also this company has very low coverage. They were going to only reimburse 40 dollars for a towing service that cost me 160 dollars. I’m so glad I moved to Root insurance
My husband and I came here today to update his policy with them and add me with an SR -22 and temporary revoked license not only were we told it was not possible, which it is, but when the lady at the front desk called her manager to …
I was rear ended on March 13th on 635. The person that hit me was insured by Standard Insurance and I got her info and contacted Standard immediately. I completed all requirements and the adjustor came out the following Monday and was …
I have had Home Owners insurance with Standard since I built my new house 10 years ago. Outside of one claim 6 or 7 years ago, that they refused to pay, I have never filed a claim with them or any other Home Owners insurance company ever ! …
When I called Standard Insurance the agents were friendly, professional and very helpful. They answered my questions and I was satisfied with their service. I signed up for coverage right away at a great value!
Gene Youngs Standard Insurance Agency on Precinct Line Rd. Colleyville, TX; is a wonderful agency with employees who not only give you Steller customer service but go above and beyond to make sure their policy holders are taken care of. I …
I have been with Standard Insurance for 11 years. They have great service coupled with a great value. Their people are great and the smiles radiate through the phone.
I need to make a change to my Standard policy and the agent who helped me, Gina Coluzzo, was great. She got in touch with me immediately every step of the way and got the job done, even waived the change policy fee. I am super impressed.
We refer hundreds of people because we are in the real estate industry. Never again will we use Standard Insurance. Like the other reviewers – our cars and home got hit with hail. Not only worst customer service but the estimates were a …
Beware! I cannot believe that they send a check to the policy holder to get the repairs done. After you get the check in your name and your lien holders name, you have to send the check to your lien holder to get endorsed and they will mail …
Want An Insurance Advocate? Call Donna Swisher! I have a CONFESSION, I’m old! I’ve had many different policies with many different companies and it seems they are all the same. I am faithful with my premium and the moment I need them, …
When I first joined Standard they were great. However , lately I have found they have been completely non chalant and they move with no sense of urgency after I filed a claim with them . I have had to call several times to get anything done …
I will never use this Insurance company again, nor will we ever refer anyone to this company. After my car got hit we had the worst Customer experience our claim handler was Russel he was rude to say the least. We switched companies after …
Michelle was so very helpful! I contacted Standard to add my son and an additional car to our current policy and we had all business taken care of with in 24 hours. …
This is my first policy with this company. Standard dose not offer insurance for real world situations. They very slow to pay claims and do not offer car rental. This company has very poor customer service; when I would call to them to …
I have never dealt with an insurance that is so unprofessional like this one. One of their insured clients hit me, however this company claimed they are not liable for the claim because is their client words vs mine. If you get a …
First time to put claim in but from day one of getting this policy these are very professional people. I mean they are just so well mannered on how they deal with you. No hateful attitude. Honest feeling you get from them. Wish I had gotten …
I have been a customer for the last 10 years, recently I had to make a change to my policy, I was lucky to get Kimberly Colwell respond to my call. Once I gave her my information, the first thing she said was thank you for being a …
Its ok ins no car rentals with policies phone service to pay bill is frustrating as well .priceing for polices are ok.
I just called to see if I could get my insurance lower since wasn’t driving that much. To my surprise, I was well pleased. I was only expecting a few dollars change but it was cut in 1/2. What a blessing. A wonderful company to be with. I wouldn’t go anywhere else. The person I talked with was so nice Kim
I had seen the Standard Insurance commercials on TV and decided to call for a quote on a brand new vehicle I purchased last weekend. I have an extremely busy schedule and little patience for things such as adjusting insurance, which always …
I have been with them for years. I recently purchased homeowner’s insurance through them at a much more reasonable rate than other quotes. As a result, my auto insurance was cut in half! Thank you, Standard Insurance!
I have been with them about 2.5 years and any time I have called, they addressed the issue/question quickly. Shelly Latimer has been especially helpful and quick to respond to my requests. Like all insurance companies, they have some pros …
Standard has been my choice of auto insurance providers for about 5 years now. They are always professional, not pushy, and very concerned about the needs of their clients. Elizabeth and Lynnette are great and easy to work with.
I was with one of the big national insurance companies for 12 years with no accidents or tickets. I got into ONE not at fault accident and they jacked our premiums up almost double. Standard Insurance quoted us LESS than we were even …
HONEST REVIEW!!
I’m a Male under 25 years old. I have about 5 traffic violations on my record. …
I love this place, been with them for seven years, never had any issues.
Excellent customer service, I spoke with Kim Colwell this morning she was very professional and answered every question and took care of everything in a very …
I’m not really sure why all the bad reviews.
I’ve had the for over 6 years with no issues. Two accidents later (one my fault and one not at fault) and they still beat the competition by a mile. …
Kimberly Colwell assisted me with adding another vehicle to my policy. Her great personality had me from Hello. I didn’t realize I had been a customer for 13 yrs with Standard and Kimberly made me feel like it was my birthday!! Not only …
ABSOLUTE BEST INSURANCE COMPANY!!! Almost 3 years ago I switched from the Company I had been with for almost 10 years because they were not willing to come down in price at all. I called Standard and they cut my policy cost by over 50%!!! …
Had a mother insurance company that was over charging us and talk to us like we are crazy. From the 1st day talking too Standard Insurance has been awesome. I’m so glad we’re switching too them. Kelsey my agent and Kim calling me today. …
Cody from Standard called and left a very detailed voice message letting me know that since we added our homeowners insurance and since I’d been with them for over 5 years that they had reduced my car insurance premium by $25 dollars a …
I’ve been insured with standard for a long time. Still the best rates I’ve ever had. And even when I went through an accident, they jumped through hoops to help me. Working specifically with Erich McFadden was fantastic. He’s friendly, …
Wow they were So helpful with our dealings with another insurance company and helped us Way more than Allstate, who the person who was at fault , carried them for they’re auto. Honestly if it wasn’t for Rebecca and Debbie we still wouldn’t …
I just called Standard Insurance to make a change to my Auto Policy and Donna Swisher assisted me. I dreaded having to add a vehicle because it is a fairly new vehicle and a luxury model. I just knew my monthly payment was going to go up. …
We’ve been customers with Standard for 12 years! Every single time I call, I’m met with professionalism, knowledge of products and patience. Kimberly Colwell helped me with adding my 18 year old son onto my policy and ensured the price was …
All of my dealings with Standard have been very pleasant. Since I first became affiliated with Standard Insurance, I’ve moved and purchased a new vehicle. Both instances have been handled with the utmost courtesy and professionalism. …
I have been shopping around for a while for new auto and home insurance. Standard Insurance rates are GREAT! Elizabeth Dietz was very professional and courteous when helping me get my policies started. She helped me get everything done …
Michelle was Wonderful. I called her yesterday inquiring about my account and advised that Allstate was wanting to give me a quote. She asked if I wouldn’t mind her taking a “look see” at my policy and premium and see that she could do. …
I recently had to change my policy to a newly purchased vehicle. I had the pleasure of working with Kim Colwell. She was extremely helpful and the experience could not have gone better! I have been with Standard for 5 years now, and I would …
Our experience with Standard Insurance has been wonderful. The staff is genuine and really want to provide you with the best service. We are saving close to $2000 a year(on home owners and auto insurance 😳) by switching to Standard!!! We are very appreciative. My husband and I highly recommend their services for Home and Auto. …
My sister was using Standard, and sang their praises to me, so i checked them out. …
If I could give a negative number I would. Sure you save lots of money to begin with but don’t get into an accident within the first 60 days of having or even renewing your auto policy because they will drop you and only give you 3 days to …
There’s a reason standard insurance has the lowest rates in the DFW area substandard service you pay for what you get you can find a better insurance company this company here is average at best
I first chose Standard Insurance for the lower price. I’ve stayed with them not only for the price, but the excellent customer service. Everyone I’ve dealt with over the years has been professional, yet very courteous, and friendly. Shout …
I have been with Standard Insurance for over 6 years and they are simply great. Not only will they save you money and piece of mind, but they are very courteous and professional to deal with especially Kim who I talk to most of the time. …
We have had Standard for years at a time over the span of the last 10 years. I called to add a new vehicle and was basically told to find new insurance because our daughter has her permit. Totally confused, as we had an older child with a …
Cost of insu is okay for what I’m paying. Okay at best. Customer service is good but called & had someone talking about my situation without muting her phone. Wasn’t nice. When she realized this, she hung up. I called back & someone else talked to me. Only use them if you’re really desperate.
Have been with this company for approximately 20 years and am very disappointed. I have filed claims the past 6 years to have my roof replaced due to hail and storm damage. Each time the claims have been denied. After this last major storm …
Worse experience I have ever had with a company. I had a claim for under $1500 that took over 3 months to settle. I had a note / admission of guilt from the other driver. Once my car was in the shop there was a supplement that was needed …
We we’re the victim in a accident. The person that hit us was very nice and apologetic and had Standard Insurance. We filled out paper work 2 weeks ago hadn’t heard anything. Called this Morning and was told they needed to verify the car …
Really good insurance company and easy to work with. I have my auto and renter’s insurance through Standard. Office staff is super friendly. Many in my family switched to Standard due to great rates.
This insurance is advertised on the 94.9 KLTY radio of being super cheap and affordable. Well you pay less for what you get. Do not get this insti changed from Farmer’s Insurance to this stupid, unreliable insurance. I needed a roof for …
Unfortunately this is the second time in my life I’ve called them. The first was for auto insurance during early Covid. They advised me that because I lived in a travel trailer, they couldn’t insure the trailer of my car. They were not even …
Terrible experience with this company. Had an accident 5/20/22 and I am still waiting on them to make a decision. Have been without a vehicle this entire time but they could care less. They certainly had enough time to let me know they are …
I see my review was removed, but I’m going to add it back. My car was set on fire by a disgruntled ex and I was without a car. The insurance company did not want to honor the claim. It took the arson investigation 8 months to rule me out as …
I’ll add more info later. (issue 1) It’s taken 2 weeks to get an adjuster to come out and issue a low ball estimate on a tree damage to parked car claim. No effort on their behalf to coordinate schedule. I sent 40 photos of tree on car and …