The worst experience ever rude customer service they have hang up on me many time paid of the loan and now there telling me they can’t pull up my account I need to get a refund for over paying them they can’t assist me with the refund …
I’ve called numerous times and I get the recording and every time you push up number or a button that they recommend you can’t get ahold of anyone it just keeps repeating things over and over I can’t get a hold to talk to anybody
I took the needed information to change beneficiaries on my accounts between Christmas and New Years. I was told the senior employees were off for the holiday and one of them would get back with me. Today is Feb. 27 and I have still not …
Great bank with many awesome benefits. I have stopped using big banks since the Mortgage Crisis in 2008 and have exclusively used Credit Unions ever since. This is the 3rd CU I have opened an account with and the associate was very helpful and knowledgeable.
Staff was helpful in helping me securing a car loan. However, for some reason they cannot seem to get it together to process my payment correctly every single month. I have emailed my loan representative NUMEROUS times with no response. I …
Been with this bank a while and I had to get my debit card replaced after it went missing at the movies. They charged me 7 bucks to get this cheesy looking card that is flat out embarrassing to use and when I spoke with a manager she could …
I went in for an auto loan and I was treated very fairly during that transaction. I even got to meet one of the underwriters who made the decision to loan me the money and the rate. I was able to finance the car as well as roll in some of …
I have banked with OHCU for over 15 years specifically the Greenbrier Branch. When I opened my account they had me add a beneficiary to the account and it came with a policy for $2,000. My husband named me his beneficiary as I did him when …
I had a great experience with my loan officer ☺️ (Leslie), she kept me informed with each step. She checked on me & was able to get me the best rate. I am a long time OHCU customer. I moved to a different state many yrs ago, but never will I move to another banking institution! I love OHCU ❤️! THANK YOU LESLIE.
I called the branch today because i was trying to figure out how to make payments through the app,however they make it so difficult to make a payment the website is made to discourage you I assume so that you will start your banking with …
Visited to talk with someone about an auto loan today. The branch manager Desireé sat down with me and helped me work on what I can do to get the best auto loan possible, even though we realized I will probably need to complete the process …
Do not do business with these people. This is the absolute worst financial institution I have ever encountered. I was hung up on by a rude person when I called in to respond to a correspondence I received. Completely unprofessional. The …
This is basically a mom and pop banking institution. They have problem after problem. The final straw for me was when they said all accounts have a spending limit of $1500 per day. I’m sorry, but am I 12? This is entirely unacceptable. I …
they have a daily accruing interest. So if you pay your loan off early, you STILL owe your whole balance interest and all! I will never purchase anything through OHCU again!!
Absolutely HORRIBLE service. Porsche was the worst customer agent I’ve ever had the misfortune of speaking to. Tried to not even give her name because she knew how unprofessional she was acting. I wouldn’t recommend even using their atm …
The worst experience ever rude customer service they have hang up on me many time paid of the loan and now there telling me they can’t pull up my account I need to get a refund for over paying them they can’t assist me with the refund …
Cant do anything with these clowns.
Nice people but their atm rates are high
I have a car loan with them. I would not recommend!!!
They charge $10 to cash checks for non members. Great way to build new business
I’ve called numerous times and I get the recording and every time you push up number or a button that they recommend you can’t get ahold of anyone it just keeps repeating things over and over I can’t get a hold to talk to anybody
Customer service is extremely poor. I would go to a reliable credit union or real bank.
I took the needed information to change beneficiaries on my accounts between Christmas and New Years. I was told the senior employees were off for the holiday and one of them would get back with me. Today is Feb. 27 and I have still not …
Great bank with many awesome benefits. I have stopped using big banks since the Mortgage Crisis in 2008 and have exclusively used Credit Unions ever since. This is the 3rd CU I have opened an account with and the associate was very helpful and knowledgeable.
Staff was helpful in helping me securing a car loan. However, for some reason they cannot seem to get it together to process my payment correctly every single month. I have emailed my loan representative NUMEROUS times with no response. I …
Been with this bank a while and I had to get my debit card replaced after it went missing at the movies. They charged me 7 bucks to get this cheesy looking card that is flat out embarrassing to use and when I spoke with a manager she could …
I went in for an auto loan and I was treated very fairly during that transaction. I even got to meet one of the underwriters who made the decision to loan me the money and the rate. I was able to finance the car as well as roll in some of …
I have banked with OHCU for over 15 years specifically the Greenbrier Branch. When I opened my account they had me add a beneficiary to the account and it came with a policy for $2,000. My husband named me his beneficiary as I did him when …
I had a great experience with my loan officer ☺️ (Leslie), she kept me informed with each step. She checked on me & was able to get me the best rate. I am a long time OHCU customer. I moved to a different state many yrs ago, but never will I move to another banking institution! I love OHCU ❤️! THANK YOU LESLIE.
I called the branch today because i was trying to figure out how to make payments through the app,however they make it so difficult to make a payment the website is made to discourage you I assume so that you will start your banking with …
Visited to talk with someone about an auto loan today. The branch manager Desireé sat down with me and helped me work on what I can do to get the best auto loan possible, even though we realized I will probably need to complete the process …
Do not do business with these people. This is the absolute worst financial institution I have ever encountered. I was hung up on by a rude person when I called in to respond to a correspondence I received. Completely unprofessional. The …
This is basically a mom and pop banking institution. They have problem after problem. The final straw for me was when they said all accounts have a spending limit of $1500 per day. I’m sorry, but am I 12? This is entirely unacceptable. I …
they have a daily accruing interest. So if you pay your loan off early, you STILL owe your whole balance interest and all! I will never purchase anything through OHCU again!!
Absolutely HORRIBLE service. Porsche was the worst customer agent I’ve ever had the misfortune of speaking to. Tried to not even give her name because she knew how unprofessional she was acting. I wouldn’t recommend even using their atm …