An internist who concentrates on disorders of the internal (endocrine) glands such as the thyroid and adrenal glands. This specialist also deals … See more
Read More| Friday | 8:30AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
1055 N 300 W Ste 401, Provo, UT 84604
Dr. Schramm and/or Dr. Ryan was recommended by our pediatrician for ear tubes to prevent ear infections. Dr Schramm seemed nice and knowledgeable! But we waited over an hour for our initial assessment appt, and it was scheduled a month in advance- so just beware of the potential wait!
Good people
Dr.
Friendly, knowledgeable staff
Great
Boring
Dr. Schramm is great!
Amazing staff and Dr’s
Kurt Buces is the best Dr
Wow! These guys are lifesavers. Literally.
Best surgeon ever works here
Great staff and doctors.
Nice nurses and doctors. Didn’t sit in waiting room for a long time
Love this place Finally have a good dr for my ears and sinuses
Great doctors and surgeons. Friendly and knowledgeable.
Loved all the help we received here. They keep in contact and updated!
Great experience with them! Super helpful and we’re able to figure out what I was struggling with!
Cool place got my nose and tonsils out here they’re great and have an awesome staff.
Complete scam! I got billed $400 for a 30 minute office visit. Do not go here!!
They were great and took great care of my needs.
DO NOT GO HERE. I wish I could give a ZERO on the star rating. They are shady and they don’t handle their business with respect and loyalty.
Long wait time for appointments, but overall, we’ve had good experiences here.
Dr Anderson is the best .
Very competent, very personable, very thorough. Very satisfied. (Except I didn’t get my hearing back in my left ear).
I did not have a positive experience at Peak ENT. I will not go back there, and I would not recommend them.
This place is a joke. The doctor was horrible and literally spent 2 minutes with me, and tried to sell me some “miracle pills” to “fix” a ear problem. I waited for over 45 min just to be seen. Horrible.
Absolutely wonderful staff if you have ear issues they are the ones to see
Best audiologist, hearing aid support, and ear cleaning people.
Clean, fresh, accessible location.
I am totally blown away at how amazing these guys are! They have been very kind and helpful to both my husband and I, and I look forward to working with them in the future!
Dr. Darley was not only professional and knowledgeable, but also sweet. He has a great bedside manner.
They helped out my grandmother and were very accommodating with our issues and helped us out quickly and with care.
Very helpful and friendly staff. They know about sinuses, don’t go to a regular doctor if you have sinus problems!
Very kind doctors. The environment of the office is generally overall calm and kind and they are all willing to work with you.
Will never go there again, three useless visits where the doctor had no idea what was wrong, even after all the tests he ordered, then billed almost 6 months later! Unbelievable!
Loved this office, they did an in office procedure that worked great, recovery was easy, and their care and follow up was well done.
They are a great staff. Very thorough
I was very impressed by Dr. Shipley, he was kind and professional and I felt in good hands. I was sent for an emergency appointment and they got me in same-day and the front staff was very helpful.
Worst doctors office in Utah county do not recommend even if this was the last option available. They are crooks!!
My husband had his nose fixed and my son had his broken nose fixed. The doctors were great and the nurses were helpful!
The same as the others, I went in with prolonged sinus inflammation. He didn’t know what the problem was after a full visual inspection and even after having me do a CT scan. Luckily, this time the CT scan was covered by insurance.
This would be a five star review were it not for Jen, the P.A. She was so rude and condescending. The rest of the team and testing team were so pleasant and professional.
Bunch of crooks for sure! Billed me way too much for what they did. DO NOT COME HERE FOLKS!
Dr. Beus was amazing. After getting no results for months by trying several other things, I went to him and within weeks we had cleared up the issue I had. Dr. Beus is so knowledgeable and pleasant. Highly recommend!
All the negative reviews here are complete garbage from idiots just looking for an excuse to complain. Dr. Beus and the rest of the staff here are some of the most exceptional medical professionals in the industry. ANY ENT-related issues, call and make an appointment right now. You won’t be disappointed.
My experience with Dr. Darley has been top notch. You can tell he really cares for his patients. Great communication, great staff.
Dr. Shipley seemed fine, but we waited over an hour to see him past our appointment time. Honestly it made me have no confidence in him or his staff.
Dr Schramm and staff are the nicest, most knowledgeable people I’ve come across in my 20 years of having to see ENT’s and Audiologists. Thanks y’all for your care of me!
We went in to have a button removed from my daughters nose. The initial “consultation” to ask this one question “would you like it remover now or would you like to put her under?” Was $185. Then the 30 second procedure to take tweezers and …
I have always had the best experience here. Dr. Riddle is one of the best and genuinely cares about you and your understanding of the procedure. If you want quality care, this is the place to be!
Very disinterested with patients and were unwilling to answer questions. They demanded I take a hearing test even though I asked to pass (I had already taken one at a different place), then charged me $100 just for the test. Also left me alone in the doctors room for 30 minutes. I wouldn’t go again.
This is a good place for an ENT visit. Granted, I haven’t visited a ton of ENTs, but this staff had their act together. We were treated well and the procedure was explained clearly. Location isn’t bad. Parking is crowded, but egress is a snap.
These guys are the best! Dr. Shipley did ear tubes for two of my sons and he was fantastic. Worked like a miracle and the office staff is friendly and helpful too!
I never write reviews but my experience was so bad I don’t want anyone else to go through what I did. I left the office more lost on what was going on with my head and lots less in my pocket. Please find another place to go to that will …
Dr. Beus and Jinil are fantastic, and great at what they do. But they are consistently 30+ minutes behind schedule which is very frustrating.
Billing department has no idea what they are doing. Billed the wrong insurance and then came after us. After they billed it correctly still had the collection agency still come after us for the fees. I would recommend not using this doctor.
The staff is all A+. You can tell they are treated right because most stick around for many years. Icannot tell you how impressed I am with Dr. Riddle and his team specifically. Extremely knowledgeable, easy going, and kind.
Do NOT Go Here! Rudest Medical office I’ve ever been to. Zero stars possible? The receptionists were so nasty to us. Made us wait One Hour before being seen for the most worthless 5 exam I’ve ever seen. The nurses were so rude and had the …
After a 50 minute wait in the waiting room the PA couldn’t decide what the diagnosis for my daughter’s ear infection was. Then it took hours and finally bugging the doctor at home to get a prescription called in. If I could give 0 stars I would.
This place is AMAZING. They are so very kind and knowledgeable.
WORST EXPERIENCE OF MY LIFE! We took our daughter in because she was having speech issues and thought it might be her adenoids or her hearing. We go to their audiologist and she tells us the devasting news, that our daughter has …
Dr. Riddle is great. He’s very knowledgeable and doesn’t jump right to the surgery option. He informs you of what can be done before surgery. Him and the staff were very kind.
I’ve been so happy with the service I’ve received from Dr. Darley, Dr. Shipley & Dr. Chaffin and their staff. After having ear issues for years and seeing an ENT at a different practice, I finally came to Peak ENT because of the …
It is never a pleasant experience to have to have an ultrasound to be sure that your thyroid is okay. The staff at the Thyroid Institute of Utah made me as comfortable as possible and were kind and patient with me. They answered every question I had with patience.
Are you kidding me? What a joke! Tried to call and make new patient appointment. The receptionist refused to tell me when the first available appointment was unless I gave her all my personal information. Name, phone #, address, birthdate …
Dr Riddle is awesome! The surgery he performed allowed me to breathe normally 🥳 and I didn’t have any outward scars or bruising. He did a great job! …
The only reason that they don’t get 4 stars is that we waited in the exam room for 45 minutes before seeing the NP. Did not get to see the doctor. It was a follow up visit, but I was hoping he would have stepped in.
I went to Peak ENT on 4 separate occasions. Each time, I was not seen until 45-60 minutes after my appointment time. They helped with my breathing and nose bleeds somewhat, but I finally decided to see a different ENT for a second opinion. …
Went in to see Dr. Beus about a broken nose and was very impressed. I didn’t have any of the problems with reception that other reviews have mentioned. I got right in to see him and was treated very well and the surgery went very smoothly …
I went to see Dr. Beus. Pleasant enough guy, but his whole office/staff seems to be a mess. When he came into the room to see me and I explained my symptoms, he was quick to say that it was lower in the esophagus than he treats. The …
The Doctor was fine or it would be a one stare, but the office was running at least 45 minutes behind schedule. My visit was close to 30 minutes and the resulting charge for the consult was $250 – you know patient time is worth something t0o and if your $500/hr you can let people know upfront.
Walking to the car afterwards my 3yr old told me “they are nice. The boy doctor checked my ears soft. I like them.” Dr. Bues is professional, knowledgeable and kind. I appreciated how he listened to my concerns and presented possible solutions helping me make an informed decision.
I really like Dr. Seth Riddle as well as his PA Jinil. I have had good response from medical records at the office but I have had a lot of difficulty trying to get call backs when I call the office. I called in a refill to my pharmacy a …
Horrible service at front desk. We scheduled an appointment last week for 1:30 pm today. We arrived at our scheduled time the front desk lady said “Your appointment was at 11:30 am today. You missed it. We can’t get you in today we have …
I wish it were possible to give 0 stars….
Surgery (Dr. Bues): I had a deviated septum and inflamed turbinates. They did …
PEAK ENT, Kurt Beus in particular is absolutely amazing.
I highly recommend them, so good that I would drive from Salt Lake County. …
My husband went into Peak on Thursday. He had a good experience overall. However, the receptionist some how charged him $397 instead of the $25 copay?!? She said it was the system, but how is that error even possible?! While she did …
Dr. Beus did sinus surgery and fixed a life long deviated septum on my wife, she can breath much easier. He took amazing care of her and did a fantastic job on the surgery. …
Great Dr office! My children love the fish tank and there is always a movie playing in the waiting area. We had my daughter come to get her hearing checked. The audiologist was very kind and super professional. They took great care of my daughter.
I originally gave Peak ENT 5 stars’s for the service from 2017- to Sept 2018.
Since late 2018 they have a new Dr take over/or buy his way into Peak ENT …
Avoid this group. I feel like I’ve been scammed. I paid for one co-pay for an appointment with an Audiologist. After that was done I was told we also need to come across the hall and visit with the ENT provider for insurance purposes. What …
We only saw Dr. Chaffin in this practice but felt very rushed through every appointment and felt that he never answered my questions in office or returned calls when I’d leave voicemails. We had him do our sons ear tubes because we liked …
My wife and I are very frustrated with the lack of response from the MA under Dr Schramm. The doctor himself did a great job with our sons consultation, surgery, and post op, but since then he has continued to have ear infections with a …
Go somewhere else. I met with Jenny Coy and she was absolutely rude and useless. After a long series of tests for what could be wrong with my virtego she came in and says what the tests showed isn’t what it is because that is rare. Ignoring …
All these negative reviews sparked my need to share a very honest review on this place. I saw Dr. Riddle for multiple surgeries and consultations in the year of 2013. I had 4 procedures done to fix my sinus issues in one surgery, and …
This is one of the worst doctors experience I’ve had in my life, I’m not one to leave reviews often but it was terrible! It was a ridiculous wait to even see doctor Stephenson he didn’t explain, he wouldn’t answer my questions. I do not recommend this office! It was a complete waste of my time and money to see him.
I had sinus surgery with them and they were amazing, even with the pandemic hitting right after, the follow up care has been amazing. My littlest was also seen here after a nose injury, that dr took great care of her.
I waited an hour and twenty minutes in the waiting room, pretty much by myself, so I don’t understand why there was such a long wait. Then I asked the receptionist how much longer it would be, so they took me back to a treatment room and I …
DO NOT GO THERE. My wife went there for a visit to get her ear cleaned. The doctor used a small tool to check her ear and told her she did not need cleaning after only being there for 5 minutes. The receptionist told us, we didn’t even have …
Honestly I didn’t expect to be scammed.
Our first visit, we had the exams done, and the doctor, and ENT told us pretty much he didn’t know and we should see his associate. …
Go ANYWHERE else. My experience was 100% negative. This staff was SLOW, did not communicate simple information with each other, and wasted hours of time. Will not ever return.
I waited in the waiting room for three hours with a 3 year old. They were extremely slow. I paid cash for my visit as I do not have insurance. I repeatedly asked the receptionist what my total was. She told me and I paid the balance in …
Dr. Shipley has great bedside manner, he took time at all appointments to discuss my son’s care and ensure his comfort. We felt confident in his ability to perform surgery. The staff was friendly, helpful and supportive
My family and I have been to many of the Doctors here, which there are many. I have a family of 6 who all have allergies and asthma. We’ve also had tonsils out and ear problems. All of the people here are super helpful and caring! Getting …
I am not sure why there are so many complaints about this clinic. Dr. Seth Riddle is a very busy but he still takes the time needed with his patients. Also, I’ve had 2 surgeries done by him, one for the sinuses, and the other to remove my …
Doctors are great! Nurses are great. Everyone here treats you with respect and are very helpful!
They were very friendly and helpful, and the nurse and techs were knowledgable, listened to my concerns and let me know what they were thinking. I had tonsillitis which had lasted a week and a half already and they gave me some antibiotics …
Dr. Shramm is amazing. He is thorough and attentive. He has helped my daughter with her ear problems and done two surgeries on her ears. She has recovered well from both of them. …
From day 1, I was treated with respect. From the front office, the nurses, and Dr. Beus. I had suffered for months with a stuffy nose and sore throat. I went to another ENT and they blew me off. Dr. Beus listened and offered more than one …
I think Dr. Darley and the other providers there are great, but I was mistreated with my experience at Peak ENT. As a student I was concerned about cost and got a quote for everything beforehand that would be done to be around $500 for the …
I took my little girl to see Dr. Schramm. We waited an hour and ten minutes in the waiting room, pretty much by ourselves, even all the people who came after us, passed before my little girl so I don’t understand why there was such a long …
If I could give this place 0 stars I would. The customer service is TERRIBLE! I had an appointment there in March. I waited almost an hour in the waiting room. I actually fell asleep waiting, otherwise I would have gone to the receptionist …
Wow! We are so impressed and very thankful to Peak ENT! My husband had a Zenker Diverticulum. It required a MAJOR throat surgery. Dr. Stephenson did an amazing job! He took such great care of my husband. He’s follow up care has been just as amazing. If we could give more than five stars we would.
This is the worst medical institution I have ever come into contact with, and I’ll NEVER go back. They told me that I required an operation that ended up being 100% useless and then (after saying that my insurance always covers the cost) …
Dr Beus is awesome. He took my tonsils out, and was very kind and professional. Later I went back because I was getting recurring sinus infections and he said that we could do surgery, but it probably wouldn’t help. I appreciated his …
Awful customer service, and treatment. We waited over an hour, and then the front desk after we checked in told us that they were waiting on our paperwork to be turned in when they could’ve let us know that when we signed in. It was also an …
I have been to Dr. Shipley multiple times over the last 10-15 years for routine visits for minor issues. I have an extensive hearing loss history including many surgeries and procedures and see a surgeon up a the U. I felt confident that …
My family has been going to Peak ENT for over 6 years. We have seen Dr. Beus, Dr. Darley and most of the audiologists. I am very impressed with each of them, they have all taken the time to get to know my kids and their individual …
ENT. Need not say more. Pretty prompt on appointments and helpful with questions.
THE WORST!! They gave tons of contradicting instructions on what to do for recovery, would never return any phone calls (Dr. Steveson was conviently too busy to call back for an entire week and when he finally spoke with us the call only …
I was diagnosed with Thyroid cancer and had to have my thyroid and several lymph nodes removed (in 2 separate surgeries). BOTH surgeries were extensive and the lymph nodes were woven in between my vocal chords and around my vocal chord …
5 stars for dr. Beus, 1star for the front desk because they can’t get their scheduling right to save their lives.
Very opaque pricing policy. I got charged for a post-op visit because it fell outside of the timeline after the operation. I had no idea they were going to charge me. Dr. Riddle did a good job of clearly presenting my options with the ear operation.
They called and changed my follow up appt while I was driving. I didn’t have a pen and they said no worry we’ll remind you of your appt. I got no reminder and then a $50 no show fee came in the mail. The statement date was 12/08/21, the due …
Terrible experience for my son. Very unprofessional during our visit. Didn’t listen to anything we had to say. Billed us twice what we were told we were going to be billed. Won’t use this group again.
This whole office and their staff are the poster children for malpractice. My wife had an ear surgery. After the surgery she was given directions on how to care for her ear between appointments. The directions were unclear and inconsistent. …
Extremely overpriced and not clear on their billing. I am SURE I discussed how much I would owe for an appt and follow up appt in Nov. and it wasn’t anything crazy at the time. Just got a bill 4 months later for an absurd amount! No way …
Took my 91 y.o. father for an evaluation. He’s been wearing hearing aids since before age 40. He had read an article about cochlear implants and so we set it up to find out what would be recommended. He was first seen by the audiologist for …
Dr Riddle and staff are seriously the best in the business. Quick service and help when needed and everyone on the staff has such great knowledge
Making an appointment was easy, they sent me my paperwork via docusign before I arrived, I was in and out within an hour and the dr was thorough and polite. …
Got my tonsils out at Peak ENT but after the surgery I still had some of one of my tonsil left! At my follow up I showed this to the doctor and they were going to take care of it right then and there but… because they didn’t want to have …
We got our daughter in very quickly with no issues. The doctor was very kind and kid-friendly (the pediatric specialist was very booked out but we were assured every doctor all saw children regularly). Her surgery went great and she has …
I waited over an hour just to get into the room.. Then to have to wait another 45 minutes to be seen. That is ridiculous for a 2 year old. No one apologized about the wait. The staff wasn’t friendly at all. The doctor is good, but after this experience I will not be coming back.
Dr Shipley I rate a 5. The office help 0. They are the absolute the worse and i will never return to Peak ENT. Too bad Dr Shipley isn’t associated with a group who’s support staff is more respectful.
Know what you are getting into. Read the reviews
I was referred by my physician for a procedure. It was scheduled about a month …
BEWARE! DON’T GO HERE FOR A TREATMENT!
I thought I would’ve had a good experience with this clinic but like most of the …
This is a review for Dr Stephenson’s office. I have nose issues.
The staff here were really helpful and patient with me. Before my first visit, I …
Sent to collections over a $36 bill from 01/20. Never received a bill. I’ve lived in the same home since 2010. Never received an email with balance due. Yes, they have my email; as they have used it for communication in the past. …
I had a great experience with Dr. Anderson and his staff! They got me in quickly for an appointment and took very good care of me. Dr Anderson is very knowledgeable, and just a genuinely good good guy! He did a tonsillectomy for me and I …