I am rather upset with this office as they appear to care more about revenue than they do patient care. I called to schedule an appt with my regular PA at this office whom I have been seeing for many, many years. They told me he left the …
5 Stars – the service was great, other than a little hiccup signing in (which didn’t take too long to resolve). The nurse practitioner was very knowledgeable, friendly, and focused, as was most of the rest of the staff. One of my best experiences with Urgent Care.
Gave me sleep meds. I want to die. They don’t work today to tell me what to do. Go here if you want someone who will make you want to die and not listen.
I switched Drs because of this office they are over booked the nurses are rude and the Drs are so busy they try to get out of the room as fast as they can!!!
It took about 10x calling to get through to make an apt. Should have been the 1st clue. Then Waited over an hour for an appt. what is the point of having one?
I have asked to be called back several times without success. I even said they hadn’t called me back before and begged them to call me back. They haven’t called back. Not happy with them.
WAITING TIME IS RIDICULOUS!!!! I came to PFM as a walk in and had me waiting for over 2 hours!!! I even saw people that came after me and yet being assisted before me. I’ll definitely not coming back to this place.
So disgusted. I just called in to set up an appointment and the receptionist was immediately RUDE. I honestly wonder why people are just horrible. Never go here.
The staff is usually friendly, wait times are long. I really don’t appreciate being constantly subjected to pharmaceutical advertisements when I fill out the electronic questionnaire and while in the waiting area on tv!
I was expecting really long wait times but after setting an appointment and showing up on time, I was in and out in 42 minutes. And that included both getting a prescription for one issue and physical therapy scheduled for another issue.
DR. DOYLE
IS THE BEST I MARRIED LARRY OLSEN 9 YEAR AGO ONE OF DR..DOYLE’S LONG TIME PATIENCE AND TOLD HIM WHEN ASKED, I DO NOT LIKE DOCTORS AND I DO NOT GO TO DOCTORS …
I witness the head honcho get mad at one of the nurses because her son was sitting behind the desk trying to rest while he is sick and not making any commotion or drawing attention to himself, mind you the nurse is a single mother of 4 who …
So it’s been three weeks now that my girlfriend has been wait for these jokers to get the hart data to the specialist still nothing she’s not been able to work because her blood pressure is so low and this place doesn’t care. Don’t go here!!
Wasted my time and money. I went in to instacare for $75 with a semi chronic infection told them what it was and what I needed, after a one minute visit by the doctor they refused to write a scrip and demanded that I go to the er just …
Amazing staff. Amazing doctors. One of the best offices I have worked with when it comes to the medical field. I will continue to visit here for as long as I possibly can.
Drove up at 9 pm and the doors were locked. Knocked on the door, the receptionist looked up and looked back down without acknowledging. They had obviously locked them early because it was a Saturday night. We didn’t see them actively …
Our family has been going to Premier Family Medical for the last 8 years and it’s one of the best clinics I have been to. I never have to wait to long and the staff is always awesome to work with.
Monica Bruna is knowledgeable about insulin resistance and healthy eating and weight management. Great resource for information and building a healthy lifestyle.
Horrible place! You can be sicker than a dog and have to wait for over 2 hours! I went up to complain and ask how long and they were all on their phones! Real nice! They will tell you that there is one patient ahead of you, but then you …
I highly recommend Dr. Randy Crocket, P.A.!! He has been so helpful with all of my questions and concerns. He is very knowledgeable about medications and their side effects. I always feel like he actually cares about me and my well being. Thank you!
We have been seeing dr willis forever, he’s a very busy man but he’s always made time in urgent situations, he’s helpful friendly, knowledgeable, patient, and always in a good mood. The staff is friendly and the facility is always clean.
Policies prevent quality care. Love my doctor and the nurses who work with him, but feel like Premier as a company cares little for me as a person. I feel like I represent a dollar sign to them. I am done with Premeir.
I Really like my Dr. that I usually see. I have been going to this office since 2002 but lately I always feel really rushed and forget things that I want to talk to the Dr. about. Really frustrating.
I have been meeting with Dr. Sean Doyle and I have been impressed with his great meeting and getting my prescriptions responded to quickly. Dr. Doyle is a great doctor and I enjoy continuing to work with him.
I can’t give a good review of the doc cause I never saw one. After getting negative covid results my daughter and I went in to see if we have strep. They won’t see people with sore throats. It was explained that we would have to do a …
When it takes two weeks to get blood work results it’s disappointing, What’s even more disappointing is that I left 4 voicemails eventually just had to go into the office to get a response.
I LOVE the care I receive at Premier Family Medical. The staff are helpful, they do their best to make wait times as short as possible, and take excellent care of me and my family when it is our turn.
Wait times are sometimes longer than I like, but mostly they are fine. I normally see Dr. Doyle, but I have seen other doctors here. All of them have been great. Been going here for years and will continue to go.
I’ve been to this practice twice now, intending to make it my primary care facility. I’ll likely be going elsewhere. My issues certainly could have been handled with more tact and concern. Additionally, no information or advice was given …
So my son got a tick in his head, these guys prescribed him an antibiotic for lyme disease. They prescribed him a 75mg tablet twice daily for a total of 150mg a day. The pharmacist explained to me that the 75mg tablet for the 2 week …
I have a migraine and they refuse to see me in the office because headaches are a symptom of COVID. I have a migraine, I have had them all my life I know the difference!!!!!! I will be looking for a new doctor that is actually willing to treat patients.
The staff is very good at what they do, and you will be taken care of. It is very busy and the wait times are sometimes absurdly long, but it is worth it for the quality of the doctors. They also offer an insta-care in the evenings and on Saturdays that are walk-in and I believe the doctors takes turns.
A wooden shard from her eyeliner pencil went beneath my wife’s eye when she was applying makeup because she accidentally forgot to clean it after sharpening it, so we went to receive help. After waiting in the lobby for at what felt like an …
My experience is always great and Premier Family Medical. Everyone is friendly, concerned, accommodating and I love Dr. Cory! They make me feel like they are all my friends. That’s the way it should be!
I away have a good expience at Premier Medical. I can call and talk with my
doctor’s nurse and get my questions
answered, and if she needs to the doctor, she will call me back.
Worst place ever. Please don’t go there. I went last night and they said that I’ve never been there! My prescription wasn’t send to the pharmacy, I called them many times they said that they did, and today in the morning they told me that I …
I recommend this facility to everyone. From start to finish, from the receptionist, to the first person I saw, to the doctor, they were all friendly and very professional. They had me in and out in less than 20 minutes and I’m already …
I’m at the insta care. It took around 20 minutes to get taken back to see the nurse. Yeah ok that usually is the case. I’m sitting in the exam room right now and I’ve been in here by myself for 30 minutes. The nurse has already taken my …
my family and oarwntsbhave been going to Premier since Dr Liddle. It was very hard to return because we really loved him. He became a really close family friend as well and was saddened by his passing. But, we see Dr. Marshall Willis and it …
Basically impossible to get results from scans you’ve had. I was referred to get a HIDA scan by the emergency room at the hospital and to just contact Premier Family Medical to get the records and if I need surgery. I’m in a ton of pain. …
Well the website said a zero minute wait and only after I checked in and paid my copay did I learn it was an HOUR wait! Add on top of this a pair of office assistants that were more intent on gossiping than doing their job, and it was a …
It’s been Over ten years that I’ve been going to Dr.MarkHafen’s Office and the Service Always have been Excellent they all Seem to truly Care. He takes Real Good Care of Me.
I have been seen by several providers at the Premier Family Medical clinics: my primary care MD has remained either Dr Francis, or Aaron E. Honestly, every single provider has been AMAZING and gone out of their way to listen to me and give …
I want to write this review for the Urgent Care PA that helped me. She was very rude and assumed I had only constupation and I told her I’m not plugged up. I went to Urgent care for a reason because I wanted help ASAP. My pain was in my …
I had to take my 14-year-old daughter in for a physical. She asked lots of questions! She wanted to know about every part of her body and why it acted that way. Dr Hardman was so patient with her and catered to her every curiosity. He …
I’ve been going to this clinic for over 10 years. The doctors are exceptional. They really care about you. The staff is friendly and helpful. Wait times are usually 5 to 10 minutes.i would recommend this clinic to anyone.
Dr. Kent Willis and Staff are always amazing g and attentive to my medical needs even with power going out they finished my procedure and did it with smiles. Thanks for the great service folks. I’d highly recommend them
There’s not another Dr. that will spend time with you like Dr. Barkdull. He’s not only a great listener and brilliant Dr. but he truly cares about his patients health. …
Love this office. Doctor Scott smith never fails to take amazing care of me and my baby. Been my doctor since I found out I was pregnant, was my doctor when I gave birth, and will continue. His nurses and the secretaries are amazing.
Avoid this urgent care location. I was a walk in on a Saturday afternoon and waited for over an hour and half. I had two people ahead of me when I walked in and after 15 minutes they both were called back. I sat there for another 15 minutes …
We’ve never had a bad experience! Front desk staff are friendly, and we love the doctors who have seen us over the years – Corry, Willis Snr, Hoggard. Highly recommend this office!
Dr. Marshall Willis and his son Dr. Kent Willis are excellent doctors. They’re thorough and caring. His son is following in his very large footsteps excellently! Super satisfied with the care I received during an urgent care visit.
I’ve always had good experiences with Dr Hoggard and Dr Doyle. The backend of this practice needs help. Can rarely get through to real person on the phone. Calls are rarely returned in a timely manner.
I have been coming here since I was in 3rd grade. I have had Dr Corry as my doctor. I have had three kids with him and wouldn’t see anyone else. I have also have been seeing Randy Crockett PA. I absolutely love these guys.Dr Corry has also …
Thank you so very much for reality once again there is hope Thank you Stephanie, Dr Hoggard and to all who turned uncertainty and so much pain to a smiley face 😀 …
Not impressed. I’ve been here a couple of times and there has always been a ridiculous wait. I came 10 minutes early to my appointment so I could do all the paper work required with checking in so they could get me into my appointment as …
I usually see Dr Mark Hafen at their American Fork location just up the street, but on February 21st, I was ten weeks and one day pregnant, I was supposed to have my first appointment with Revere Health later in the day, but I woke up …
I read some of the negative reviews and felt the need to comment. My family has been going to this clinic for 10+ years. Dr. Scott Smith is an excellent physician, and my family has seen other Doctors here too. Always good care, usually there is a wait, but customary like other clinics, 5 – 30 minutes range.
I just had the worst experience in my life on the phone with Tina from the audit department. I recently got a bill from the office as I had a visit with them 2 months ago with diaherra and stomach hurt. I got charged level 3 from them and …
I’ve been going to this clinic for about 10 years. I see Randy Crockett he always answers any questions I have and I can always get an answer he’s very nice and makes anyone feel comfortable to be there if it’s there first time. Yes this …
Without exaggerating, the office staff have really been horrendous to work with. We always get pushed to an answering machine and then our calls aren’t returned. After enduring about 5 years of this enough was enough and we changed offices …
My husband has needed a prescription refilled for over a month now. We have called more times than I can count and they have never answered or responded to our messages. I have tried to request a refill through his patient portal and we …
This place is terrible. We had the most difficult time even making an appointment. I think they want you to use their urgent care so they make more money. When my son finally got seen, they gave him a shot. We went back 2 days later and …
Thank you Premier Medical for the attention and excellent patient care. The front office staff were warm and efficient, I didn’t have to wait at all before I was taken back to see the provider. The provider, Ema Mounga, talked me through …
I love Dr. Doyle. He is a great doctor very informative and super kind. Unfortunately it’s his staff that’s terrible. Most of the nurses are rude the front desk ladies never know how to do anything. I was given an ultra sound a year ago for …
Had a wonderful visit to the Pleasant Grove clinic today. Dr. Willis and his team are exceptional, kind, and inviting. The breadth of services and expertise offered are well above average. I highly recommend this practice to anyone seeking quality care for their entire family.
Love this office! Dr Corry is wonderful, caring and always goes out of his way to listen and help us with all of our medical needs! Last year my husband was having chest pain and went in to have it checked out. Dr Corry was concerned and …
Dr Leinherdt has good bed side manner in that he can look you in the eye and make you feel one thing then he sees another note and keep you feel good till payment is tendered and then prescriptions are with withheld. I’d be more than happy …
I love Dr. Sean Doyle. He is a very sweet man, a great listener, and a good doctor! I’m just not a huge fan of the location. The office is small and cramped, and I’ve always had to wait a long time to be seen. I also feel nervous because if …
Been going here for 15 years. Wait times have been long on occasion, but I love the doctors and staff so when we do have to wait longer than normal it is worth it to me. They always squeeze us in with emergency visits and we feel like they …
Dr. Hoggard, the “doctor” that insinuates that if you haven’t gotten the covid “vaccine” that it must be because of political reasons. Last I checked, the “vaccine” literally doesn’t work, 1 out of 1000 people get adverse effects from it, …
Best doctors in the State. Best nurses ever and support staff are very considerate and kind. I’ve been a patient here for over 30 years and if I’m around that long, I’ll hang out for another 30 years, knowing with confidence that my care will always be exceptional.
The place is good, like the staff and doctors. Been coming to them for a while now. Normally even the urgent care is quick but this last time was ridiculously busy and the online urgent care sign in system must be way off on the reported …
I gave you a 1 cause cause I am stuck here in my house with back and leg pain till 5 July so I can call the Doc that attended to on so he can call in the RX that he should have done on Friday 1July.
I have gone to Primier Family Medical since I was a child, and have since delivered 4 of my own children, and continue to use Primier Family Medical as our family doctor 🙂 Dr. Corry is one of the BEST doctors I have ever known and his staff always goes above and beyond.
Love the staff and the care provided. Lisa and Dr Corry are very personal and thorough. Especially love the personal follow up by Dr Corry with lab results.
If we go back, we will never again see Monica, a nurse practitioner. We went in for a burn on our daughter’s finger, and she almost sent us out the door without even looking at it. She then looked at it for a few seconds and told us to just …
The staff is great, they are always helpful and the wait is never long. The doctors I have seen are great, and the Urgent Care has helped my family quickly and patiently in lots of “Oh No!” situations. They have a playroom for the kids and will offer them a fun snack to help them deal with the wait.
Had appointment for 8pm. At 7:50pm was texted and told to come 30mins early to see if i could get a covid swab. I had already been tested day before with negative results and they insisted i be tested again before letting me be seen. Got …
I have been seeing this doctor since I was a baby. He is human and sometimes figuring medications out are trial and error. Not typically for me though because, again, I’ve been seeing him for 28 years! He is the ONLY doctor who actually …
I never thought I would write a bad review of this place but I am blown away today. Not only are they not seeing any sick patients at a doctors office, but my husband waited on telehealth for an hour and only connected with the doctor …
My experience with my March 2022 visit was significantly better than in 2021. Dr. Lehnardt continues to be great and the medical assistant who took my vitals was thorough and friendly. The LabCorp technician was also friendly and efficient.
I have had a great experience here, everyone I talked with was nice and professional. I went to see Monica Bruna and she was very nice and personable! So glad to continue to work with her
We were told to come here by doctor. The front office shut off their phones and was busy taking lunch while my wife was waiting for a covid test for over 30 minutes in order for the doctor to call in a perscription.
If I could give y’all 0 stars I would the doctor that was there 4/17 was absolutely horrible He was so disrespectful to my mother, mocking the questions she was asking about medication completely disregarding her medical history, giving …
I switched over to Premier Family Medical just recently after being chronically ill with chronic pain with no help for over 6 years. I had planned on going to one doctor here, but on an off chance, that Doctor was unavailable one day, & I …
Because we’ve moved around a lot for the past 30 years, I haven’t have a primary care physician for a along time, relying on urgent care or specialists for my medical needs. I haven’t had any serious medical issues in my 62+ years, so I …
My husband and I just moved away and we have considered several times driving the 3.5 hours to come back to this office! We love everyone at the front desk, they are so loving and personable. We love the nurses, they are amazing and treated …
Staff is friendly and welcoming! Dr. Doyle takes the time in the room to talk with us and care for our needs each time we go in! Allison is an amazing nurse and knowledgeable! Thanks for being amazing!
Really knowledgeable doctors! That about sums it up……unfortunately, I can’t say the same for the receptionists and the nurses. I will not be returning to this facility even if my life depended on it. Where do I start? The customer service …
I called for a covid test. Set up an appointment. All of which was easy and they helped great. They promised to be all done by 230, when I had work. But come the appointment, I was called 40 minutes after the time they said. Then told to …
The receptionist and other nurses I encountered during my visit were all very helpful/friendly. However, the actual physician I saw Monica Bruna created the worst experience I’ve ever had at a doctors office before. Extremely unprofessional …
Dr. Scott Smith is amazing. No matter what you are being seen for oh, he takes the time to listen and make sure your questions are answered. He is not the type of doctor to just brush things off. He will get to the bottom of whatever the problem is. He genuinely cares about your well-being.
This is my favorite location by far! Dr. Scott L. Smith is the kindest, most knowledgeable doctor I’ve ever met. He’s very thorough and takes the extra time with you to make sure you feel comfortable before he sends you on your way. Cathy …
My personal physician is Dr. Sean Doyle. His expertise and honest, warm manner are wonderful, and I could ask for a nicer staff. I unequivocally recommend Premier Family Medical, based on my experience.
Had such a positive experience after hours at this facility. The doctor met with us virtually and followed up with a timely Covid test. Both he and the medical assistant were extremely friendly, forthcoming and caring. It’s hard to …
Very happy with the expertise and service here for a general medical exam with Dr. Thad Barkdull and his staff. Dr. Barkdull was personable, a good listener, thorough yet efficient. Bloodwork was done quickly and painlessly onsite. Online …
I have been going to this clinic for almost 20 years now. I have seen several physicians during that time. I currently see Dr. Mark Hafen.
He has been a great doctor and his staff is the best! His receptionist Cassidy …
Dr. Doyle and his staff at Primer Family Medical in Pleasant Grove have addressed mine and Andrea’s healthcare needs since we moved to Utah in 2011. From the doctor on down, they are attentive, friendly, and helpful. They have our loyalty …
Premier Family Medical is amazing. Having Allison as my nurse and Dr. Doyle as my doctor, is the reason why I keep coming! Whenever I come in they take great care of me and always take the time I need to provide me with quality care! THANKS SO MUCH!
God awful help up front. The front desk should get 0 stars. We came for a prescription med check due to withdrawal symptoms (N/V, chills, etc.) from a migraine medication: they attempted to charge us almost $100 for a simple med check with …
I was not too crazy about disclosing my information including what I was being seen for in front of a lobby full of people. No privacy at all. The girl at the front desk seemed to be having a rough day. Customer service needs improvement.
Excellent care the past 2 times I’ve visited. Quick and easy appointments, check ins, operating hours on point and great staff. What more could you ask for. They even take my lesser known insurance. 5 stars!
Dr. Doyle and his staff are top notch. The wait to be seen is minimal and the quality of care is excellent. I would recommend this practice to anyone who is looking for exceptional care with a friendly smile.
Great staff. Excellent training. Superb knowledge and bedside manner. Thorough. Sometimes there’s a wait but that comes with the territory. Well managed clinic. Still my clinic. Addendum: I have more issues now and they’re still great. Still my clinic.
Premier Family Medical in Pleasant Grove has been my family’s primary care clinic for over 13 years. Occasionally we have to wait a bit after our appointment time to be seen, but it’s worth the wait for the care we get. Dr. Doyle is our …
Dr Barkdull was very patient with us and wanted to learn about my husband and hear what we had to say. I liked to interject things that I think are important to my husbands care and he was very willing to listen to what I had to say as …
Today I saw Monica Bruna, and I could not be more pleased with the care I received. She was thorough, and took her time to make sure that my needs were met, and that my unique health issues were taken into consideration before prescribing …
Always happy with the care I get at Premier. Dr. Marshall Willis has been my Dr. Ever since Dr Guy Richards retire. He delivered my babies and has delivered my babies, babies. We trust him, and always feel very well taken care of. He …
I have lived in Northern Utah County for 46 years and passed by this place 100’s of times. I never knew this Urgent care was even there. I don’t have IHC insurance so I needed to find some place other then an Instacare. This is the new right place for me!
Excellent service, we were in and out in less than 45 minutes which is unheard of in a drs appt anymore, so we were really quite pleased and all the staff, nurses and Dr Hoggard were very helpful and answered all our ?’s. Super awesome service! Thanks guys!
Been goin to Marshall Willis for 32 years. He always take his time to explain things. He Always makes us feel welcome and makes me and my family feel comfortable. Thank😉 you …
Dr. Barkdull is always pleasant and takes his time to make sure all questions and concerns are answered. I never have to wait very long and everyone is kind.
I am so thankful to have Dr Doyle as my primary care Dr. I have had a rough couple of years and he and his staff have been excellent helping me through these tough times. I highly recommend him and his office staff.
This place is a joke I’ve been going there for years to try to feel better because there is something oh going on with me. The last time I went in and Dr Willis had no notes on me had not idea what was going on it was like going into a …
Recently went to Premier Medical for bad cough…online process for appts made it convenient once I arrived at facility
..I was in and out in just under 20 minutes .
We recently moved to the area and were looking for a new doctor. We received a recommendation for Dr. Willis and are very pleased that we went to this facility. The staff was very friendly and we had great interaction with Dr. Willis. He …
It is a pain to try and get a hold of reception. On Google it says it opens at 8:30 am. I’m curious if it’s this difficult for others to reach their drs’ office as well. This is ridiculous. I’m tempted to go elsewhere
I’ve been going to Premier family medical for years, and Dr. Marshall Willis has been my provider since 1984. I live in Payson, and the distance is more than worth it. These doctors actually LISTEN to their patients. I recommend this clinic for anyone looking for excellent medical care.
Everybody was exceptional, amazing care. I felt very welcome and they helped me a lot, I’m glad I seeked help and am happy with my experience and how kind everybody was.
My friend goes here all the time! They have lots of chairs to wait in and we’ve been in a different patient room every visit, so they’ve got lots of variety.
Courteous and polite. Questions were answered, waiting time was minimal, procedure was done in a timely manner…was able to make it back to work quickly. Thanks to the medical staff for making my experience positive.
Our family lives an hour drive away from premier and we are glad to make the trip every time! Dr. Timo Hoggard and the entire staff are fast, Friendly, helpful, knowledgeable, and provide a comfortable environment! Thanks much Dr. Timo Hoggard and premier family staff!
I’ve been going to this facility for 25+ years. I enjoyed the late Dr. Fuller and the current Dr. Doyle. The friendliness and professionalism is always top rated. I have my whole family and friends go to see Dr. Doyle.
There is a caring attitude in everything that is done here. The staff and doctors are excellent including my own Dr. Scott Smith who is so knowledgeable. We have come here as a family over many years.
I always feel at home, so nice to feel like my best interest at heart. I feel like things about my treatment options are clear and easy to understand. Love that everyone there is willing to take the time to answer my questions and find out what I need.
Dr Scott Smith has provided great medical care for our family for many years. He has helped us through complicated issues, flu bugs, and preventative care. He is the best!
We have been patients of this Premier Family medical office for 20+ years now. Dr. Willis and his nurses have been and still are the best family care staff we have ever had the pleasure of dealing with. Our issue as a family and patients of …
I had a great experience at Premier Family Medical and Urgent Care – Pleasant Grove. I “got in line” for the urgent care wait list, and when I went in, didn’t wait too long, before I was taken back. Dr. Willis was very friendly, and made my experience there comfortable and pleasant. I recommend going here for your urgent care needs.
We have been seeing Dr Smith at premier family medical for over 25 years he is wonderful always takes the time to explain things to us listens to us and as always helpful. Everyone at premier family medical is always so friendly and helpful I always recommend them to anyone I know who’s looking for a doctor
I’ve been here for urgent care twice, and both times my doctor (Dr. Smith, do NOT let him treat you) was terrible. This last time, they all forgot about me, I was waiting in an office for 30 minutes waiting for in the waiting room for …
If I could give 0 stars, I would. I was in a motorcycle accident, and I seen 2 different doctors there. They said I had a sprained ankle, and gave me a brace that they didn’t even know how to assemble. The brace hurt to wear, but I wore it. …
I’ve been a patient at Premier Family Medical (Formerly Tri-City Medical) for over 30 years. They are always very helpful and accommodating. I have always appreciated that they not only help me with any current issues, but the Doctors are …
Dr. Barkdull is the most incredible doc I’ve ever had, and he’s been my doc for over a decade. Thanks for the great care Dr. B! I appreciate you more than you’ll ever know! Kellie his receptionist is just as incredible!
We have been going to Dr. Marshall Willis for over 30 years. He remembers events from years ago and asks about each of our children even when we haven’t seen him in awhile. He is caring, helpful, and quick to help with all of are medical needs! We couldn’t ask for a better provider.
Great place! Dr Doyle is always very helpful and knowledgeable. He listens to my concerns. It is so awesome not to have to wait 2 hours with an appointment like the previous place we went to. Keep it up all of you! 😊 …
I’ve been going here for many yrs and always get the best of care from Dr Thad Barkdull. He always puts forth his best efforts to help keep my health at its best! Big shout out to Kelly and the staff for their big efforts in being a great team! I appreciate all of you so much!!
I went into urgent care for a deep cough. I wore a mask. I was in the waiting area for only 5 min. There wasn’t any wait time in the exam room. The PA was thorough and answered all my questions. Because I’m a cash patient. She asked me …
I won’t lie, the doctors I’ve had here in the past haven’t been very great at all. Doctor Hoggard has been amazing though. I love that both my daughter and I are able to get in when needed, and he actually takes the time to hear my concerns and helps figure out a way to take care of them. I’d recommend him to anyone.
My husband and I have been going here since 2014. They are excellent! Being older we appreciate medical staff that are attentive and patient with us. We were with Dr. Smith when we lived here in the 1990’s and came back to him when we …
I had been seeing Dr. Marshall Willis since I was a kid, and he has done a great job with my siblings and me. We brought our daughter to Dr. Kent Willis (Marshall’s son), since Marshall is no longer taking new patients. He was very …
I’ve been going to this Premier Family Medical since my mom was pregnant with me. I’ve moved all over Utah and I always make a point to come back here. Regular visits and urgent care are both wonderful. The staff call me by my nickname and …
I have been a Patient here since Dr Willis was the first Dr. So over 35 years
We now see Dr Doyle for my husband and myself. Excellent care. Would recommend to anyone. .. Dr Doyle takes time to listen. Sad to see some.of the Nurses and …
I am rather upset with this office as they appear to care more about revenue than they do patient care. I called to schedule an appt with my regular PA at this office whom I have been seeing for many, many years. They told me he left the …
5 Stars – the service was great, other than a little hiccup signing in (which didn’t take too long to resolve). The nurse practitioner was very knowledgeable, friendly, and focused, as was most of the rest of the staff. One of my best experiences with Urgent Care.
Love this place
Not worth it.
Be prepared to wait.
Very unorganized.
Nice and friendly team
usually get quick & good help.
Happy and satisfied patient
Best health care year after year.
The Service I receive here exceeds my expectations.
Don’t come here unless your Mormon.
Kent Willis is great!
Always wonderful care
Dr. Lehnardt is great!
Friendly and efficient.
Long wait, terrible check in process, confusing signage outside building. Lame.
Always concerned about our health welfare!
Great team, great care.
Very kind and knowledgeable!
They do a great job
Dr Doyle and his staff ate professional and helpful.
Great patient care excellent doctors and staff
I love this Doctor’s office!
Great caring service
I’ve been recieving great care here for 20+ yrs. Thank you
Thanks doctor monica bruna!!
Was in and out quickly and Dr. Kennedy explained and addressed my concerns very clearly
Dr. Hoggard is awesome and he actually listens.
Great practice, amazing providers!!!
Helpful, friendly, and competent staff all around
These people are awesome, they are very consistent in delivering quality service every day.
Incredibly efficient and proficient
very disorganized, long wait times, and Wendy the receptionist bullied my angel of a wife
Gave me sleep meds. I want to die. They don’t work today to tell me what to do. Go here if you want someone who will make you want to die and not listen.
Good people…great care
Dr. Barkdull is great.
Great Staff, and Dr. Doyle is super good with Premier Family Medical Patients
Dr Scott Smith is the most caring and professional doctor I have ever worked with
The urgent care receptionist is always so rude and refused to let my son be seen because I couldn’t find my ID.
I switched Drs because of this office they are over booked the nurses are rude and the Drs are so busy they try to get out of the room as fast as they can!!!
I have gone here for years with my young family. We have always been shown so much caring and concern for our medical needs.
Person care and time spent with me, didn’t feel like I’m just herded through.
Great doctors and staff. Love the new remodel. Very covid conscious.
It took about 10x calling to get through to make an apt. Should have been the 1st clue. Then Waited over an hour for an appt. what is the point of having one?
By far the worst experience I’ve ever had at a Doctors office. They are rude and unhelpful.
I have asked to be called back several times without success. I even said they hadn’t called me back before and begged them to call me back. They haven’t called back. Not happy with them.
Great doctors, great service, scheduling appointments is exceptional. However, I would not recommend anyone to see the allergist.
Dr Hoggard is attentive and takes the time to listen. Keeps in mind the whole person when making a diagnosis and treatment.
This place works really hard to care for my family
WAITING TIME IS RIDICULOUS!!!! I came to PFM as a walk in and had me waiting for over 2 hours!!! I even saw people that came after me and yet being assisted before me. I’ll definitely not coming back to this place.
The doctors are great here and they always take the time to explain and answer all your questions. The staff is just as good.
Thanks for being great Dr Lehnardt!
So disgusted. I just called in to set up an appointment and the receptionist was immediately RUDE. I honestly wonder why people are just horrible. Never go here.
Prompt quality attention. Excellent family medical care.
I went in for a flu shot.l
Was in and out very quickly , have been going to this clinic for around 20 years. Very satisfied.
The staff is usually friendly, wait times are long. I really don’t appreciate being constantly subjected to pharmaceutical advertisements when I fill out the electronic questionnaire and while in the waiting area on tv!
I was expecting really long wait times but after setting an appointment and showing up on time, I was in and out in 42 minutes. And that included both getting a prescription for one issue and physical therapy scheduled for another issue.
DR. DOYLE
IS THE BEST I MARRIED LARRY OLSEN 9 YEAR AGO ONE OF DR..DOYLE’S LONG TIME PATIENCE AND TOLD HIM WHEN ASKED, I DO NOT LIKE DOCTORS AND I DO NOT GO TO DOCTORS …
I really like to go see Dr Willis because he makes me feel like I am important to him. He delivered me and has been my doctor for 15 years.
Girl at front desk was very rude and unprofessional
I witness the head honcho get mad at one of the nurses because her son was sitting behind the desk trying to rest while he is sick and not making any commotion or drawing attention to himself, mind you the nurse is a single mother of 4 who …
Love Dr. Hoggard, but clinic is terrible and have waited at least 30 minutes each visit, always with a different excuse. No apologies even
So it’s been three weeks now that my girlfriend has been wait for these jokers to get the hart data to the specialist still nothing she’s not been able to work because her blood pressure is so low and this place doesn’t care. Don’t go here!!
Thank you. For all your help. DR was great. Knew right away what I had. And he explained what I need to do. So thank you.
I love this Practice. Dr Scott Smith is an amazing, very caring doctor. I believe he saved my life one time when I was in the hospital.
Have been with Dr. Smith for years. The practice is well run and medical personnel are excellent.
Wasted my time and money. I went in to instacare for $75 with a semi chronic infection told them what it was and what I needed, after a one minute visit by the doctor they refused to write a scrip and demanded that I go to the er just …
Dr and staff were all excellent! Love this Ugent care!!
Amazing staff. Amazing doctors. One of the best offices I have worked with when it comes to the medical field. I will continue to visit here for as long as I possibly can.
We have been with Premier Family Medical for years and are completely satisfied with their service. Thank you
The video call was amazing. The doc listened and was very understanding. Thank you so much 💓 …
Drove up at 9 pm and the doors were locked. Knocked on the door, the receptionist looked up and looked back down without acknowledging. They had obviously locked them early because it was a Saturday night. We didn’t see them actively …
I have seen Dr Corry for over 30 years, he is a very good doctor and cares about his patients
Our family has been going to Premier Family Medical for the last 8 years and it’s one of the best clinics I have been to. I never have to wait to long and the staff is always awesome to work with.
Courteous, friendly, professional staff. They take the time to be thorough and to ask and answer questions. Wonderful caregivers!
We have been patients of Dr. Scott Smith for 27 years. He IS Premier Family Medical to us. We trust this clinic and recommend them to everyone.
Great medical provider and excellent patient care.
Monica Bruna is knowledgeable about insulin resistance and healthy eating and weight management. Great resource for information and building a healthy lifestyle.
I love Dr Scott Smith and all of the staff. Everyone in intelligent and easy to talk to.
Horrible place! You can be sicker than a dog and have to wait for over 2 hours! I went up to complain and ask how long and they were all on their phones! Real nice! They will tell you that there is one patient ahead of you, but then you …
This is the place to go for remarkable medical services. They really care. Also, the offices are always immaculate.
I highly recommend Dr. Randy Crocket, P.A.!! He has been so helpful with all of my questions and concerns. He is very knowledgeable about medications and their side effects. I always feel like he actually cares about me and my well being. Thank you!
We have been seeing dr willis forever, he’s a very busy man but he’s always made time in urgent situations, he’s helpful friendly, knowledgeable, patient, and always in a good mood. The staff is friendly and the facility is always clean.
Policies prevent quality care. Love my doctor and the nurses who work with him, but feel like Premier as a company cares little for me as a person. I feel like I represent a dollar sign to them. I am done with Premeir.
I Really like my Dr. that I usually see. I have been going to this office since 2002 but lately I always feel really rushed and forget things that I want to talk to the Dr. about. Really frustrating.
“SCAMMING ME INTO GOING TO UN-NEEDED APPOINTMENTS TO HAVE TO PAY ANOTHER DR VISIT” …
great attention and human quality thanks for it, I recommend them and very good attention from Dr Kend Willis
I have been meeting with Dr. Sean Doyle and I have been impressed with his great meeting and getting my prescriptions responded to quickly. Dr. Doyle is a great doctor and I enjoy continuing to work with him.
I can’t give a good review of the doc cause I never saw one. After getting negative covid results my daughter and I went in to see if we have strep. They won’t see people with sore throats. It was explained that we would have to do a …
When it takes two weeks to get blood work results it’s disappointing, What’s even more disappointing is that I left 4 voicemails eventually just had to go into the office to get a response.
I LOVE the care I receive at Premier Family Medical. The staff are helpful, they do their best to make wait times as short as possible, and take excellent care of me and my family when it is our turn.
Wait times are sometimes longer than I like, but mostly they are fine. I normally see Dr. Doyle, but I have seen other doctors here. All of them have been great. Been going here for years and will continue to go.
The Pleasant Grove location is awful. I have found I love the American Fork one, though. They’ve been phenomenal. …
I’ve been to this practice twice now, intending to make it my primary care facility. I’ll likely be going elsewhere. My issues certainly could have been handled with more tact and concern. Additionally, no information or advice was given …
So my son got a tick in his head, these guys prescribed him an antibiotic for lyme disease. They prescribed him a 75mg tablet twice daily for a total of 150mg a day. The pharmacist explained to me that the 75mg tablet for the 2 week …
I have a migraine and they refuse to see me in the office because headaches are a symptom of COVID. I have a migraine, I have had them all my life I know the difference!!!!!! I will be looking for a new doctor that is actually willing to treat patients.
The staff is very good at what they do, and you will be taken care of. It is very busy and the wait times are sometimes absurdly long, but it is worth it for the quality of the doctors. They also offer an insta-care in the evenings and on Saturdays that are walk-in and I believe the doctors takes turns.
A wooden shard from her eyeliner pencil went beneath my wife’s eye when she was applying makeup because she accidentally forgot to clean it after sharpening it, so we went to receive help. After waiting in the lobby for at what felt like an …
My experience is always great and Premier Family Medical. Everyone is friendly, concerned, accommodating and I love Dr. Cory! They make me feel like they are all my friends. That’s the way it should be!
I away have a good expience at Premier Medical. I can call and talk with my
doctor’s nurse and get my questions
answered, and if she needs to the doctor, she will call me back.
Worst place ever. Please don’t go there. I went last night and they said that I’ve never been there! My prescription wasn’t send to the pharmacy, I called them many times they said that they did, and today in the morning they told me that I …
I recommend this facility to everyone. From start to finish, from the receptionist, to the first person I saw, to the doctor, they were all friendly and very professional. They had me in and out in less than 20 minutes and I’m already …
Love Dr, Smith, he listens and is very personable. Cathy is a doll and she brightens my day when I see her!
I’m at the insta care. It took around 20 minutes to get taken back to see the nurse. Yeah ok that usually is the case. I’m sitting in the exam room right now and I’ve been in here by myself for 30 minutes. The nurse has already taken my …
my family and oarwntsbhave been going to Premier since Dr Liddle. It was very hard to return because we really loved him. He became a really close family friend as well and was saddened by his passing. But, we see Dr. Marshall Willis and it …
Basically impossible to get results from scans you’ve had. I was referred to get a HIDA scan by the emergency room at the hospital and to just contact Premier Family Medical to get the records and if I need surgery. I’m in a ton of pain. …
Dr Smith is interested in my needs and gives personal service
Top notch staff! Friendly and professional. No complaints. They got busy but they made sure to update us. I highly recommend this facility.
Aka: Aubrie Siaki
I would highly recommend this healthcare group Drs.and staff to anyone wanting …
Well the website said a zero minute wait and only after I checked in and paid my copay did I learn it was an HOUR wait! Add on top of this a pair of office assistants that were more intent on gossiping than doing their job, and it was a …
It’s been Over ten years that I’ve been going to Dr.MarkHafen’s Office and the Service Always have been Excellent they all Seem to truly Care. He takes Real Good Care of Me.
I have been seen by several providers at the Premier Family Medical clinics: my primary care MD has remained either Dr Francis, or Aaron E. Honestly, every single provider has been AMAZING and gone out of their way to listen to me and give …
Fast, friendly, showed concern and knowledge. Great practice and people!
I want to write this review for the Urgent Care PA that helped me. She was very rude and assumed I had only constupation and I told her I’m not plugged up. I went to Urgent care for a reason because I wanted help ASAP. My pain was in my …
I had to take my 14-year-old daughter in for a physical. She asked lots of questions! She wanted to know about every part of her body and why it acted that way. Dr Hardman was so patient with her and catered to her every curiosity. He …
Dr. Marshall Willis and his entire staff are amazing!
I’ve been going to this clinic for over 10 years. The doctors are exceptional. They really care about you. The staff is friendly and helpful. Wait times are usually 5 to 10 minutes.i would recommend this clinic to anyone.
Went in for stitches the nurses put a pandage on and charged the same price!!
Dr. Kent Willis and Staff are always amazing g and attentive to my medical needs even with power going out they finished my procedure and did it with smiles. Thanks for the great service folks. I’d highly recommend them
Wonderful care! Wonderful Staff! Dr. Doyle is so friendly and just payed excellent attention to detail! Overall amazing experience!
There’s not another Dr. that will spend time with you like Dr. Barkdull. He’s not only a great listener and brilliant Dr. but he truly cares about his patients health. …
Dr Doyle always listens to you and answers all your questions. Between him the receptionists and the nurses you always feel welcome.
Love this office. Doctor Scott smith never fails to take amazing care of me and my baby. Been my doctor since I found out I was pregnant, was my doctor when I gave birth, and will continue. His nurses and the secretaries are amazing.
Avoid this urgent care location. I was a walk in on a Saturday afternoon and waited for over an hour and half. I had two people ahead of me when I walked in and after 15 minutes they both were called back. I sat there for another 15 minutes …
We’ve never had a bad experience! Front desk staff are friendly, and we love the doctors who have seen us over the years – Corry, Willis Snr, Hoggard. Highly recommend this office!
Dr. Marshall Willis and his son Dr. Kent Willis are excellent doctors. They’re thorough and caring. His son is following in his very large footsteps excellently! Super satisfied with the care I received during an urgent care visit.
I’ve always had good experiences with Dr Hoggard and Dr Doyle. The backend of this practice needs help. Can rarely get through to real person on the phone. Calls are rarely returned in a timely manner.
I have been coming here since I was in 3rd grade. I have had Dr Corry as my doctor. I have had three kids with him and wouldn’t see anyone else. I have also have been seeing Randy Crockett PA. I absolutely love these guys.Dr Corry has also …
Thank you so very much for reality once again there is hope Thank you Stephanie, Dr Hoggard and to all who turned uncertainty and so much pain to a smiley face 😀 …
Not impressed. I’ve been here a couple of times and there has always been a ridiculous wait. I came 10 minutes early to my appointment so I could do all the paper work required with checking in so they could get me into my appointment as …
I usually see Dr Mark Hafen at their American Fork location just up the street, but on February 21st, I was ten weeks and one day pregnant, I was supposed to have my first appointment with Revere Health later in the day, but I woke up …
I read some of the negative reviews and felt the need to comment. My family has been going to this clinic for 10+ years. Dr. Scott Smith is an excellent physician, and my family has seen other Doctors here too. Always good care, usually there is a wait, but customary like other clinics, 5 – 30 minutes range.
I just had the worst experience in my life on the phone with Tina from the audit department. I recently got a bill from the office as I had a visit with them 2 months ago with diaherra and stomach hurt. I got charged level 3 from them and …
I’ve been going to this clinic for about 10 years. I see Randy Crockett he always answers any questions I have and I can always get an answer he’s very nice and makes anyone feel comfortable to be there if it’s there first time. Yes this …
Without exaggerating, the office staff have really been horrendous to work with. We always get pushed to an answering machine and then our calls aren’t returned. After enduring about 5 years of this enough was enough and we changed offices …
My husband has needed a prescription refilled for over a month now. We have called more times than I can count and they have never answered or responded to our messages. I have tried to request a refill through his patient portal and we …
This place is terrible. We had the most difficult time even making an appointment. I think they want you to use their urgent care so they make more money. When my son finally got seen, they gave him a shot. We went back 2 days later and …
Thank you Premier Medical for the attention and excellent patient care. The front office staff were warm and efficient, I didn’t have to wait at all before I was taken back to see the provider. The provider, Ema Mounga, talked me through …
I love Dr. Doyle. He is a great doctor very informative and super kind. Unfortunately it’s his staff that’s terrible. Most of the nurses are rude the front desk ladies never know how to do anything. I was given an ultra sound a year ago for …
Had a wonderful visit to the Pleasant Grove clinic today. Dr. Willis and his team are exceptional, kind, and inviting. The breadth of services and expertise offered are well above average. I highly recommend this practice to anyone seeking quality care for their entire family.
Love this office! Dr Corry is wonderful, caring and always goes out of his way to listen and help us with all of our medical needs! Last year my husband was having chest pain and went in to have it checked out. Dr Corry was concerned and …
Dr Leinherdt has good bed side manner in that he can look you in the eye and make you feel one thing then he sees another note and keep you feel good till payment is tendered and then prescriptions are with withheld. I’d be more than happy …
I love Dr. Sean Doyle. He is a very sweet man, a great listener, and a good doctor! I’m just not a huge fan of the location. The office is small and cramped, and I’ve always had to wait a long time to be seen. I also feel nervous because if …
Been going here for 15 years. Wait times have been long on occasion, but I love the doctors and staff so when we do have to wait longer than normal it is worth it to me. They always squeeze us in with emergency visits and we feel like they …
Dr. Hoggard, the “doctor” that insinuates that if you haven’t gotten the covid “vaccine” that it must be because of political reasons. Last I checked, the “vaccine” literally doesn’t work, 1 out of 1000 people get adverse effects from it, …
Best doctors in the State. Best nurses ever and support staff are very considerate and kind. I’ve been a patient here for over 30 years and if I’m around that long, I’ll hang out for another 30 years, knowing with confidence that my care will always be exceptional.
The place is good, like the staff and doctors. Been coming to them for a while now. Normally even the urgent care is quick but this last time was ridiculously busy and the online urgent care sign in system must be way off on the reported …
Dr. Marshall Willis is that excellent doctor. Is so knowledgeable and kind. He is a wonderful man
I gave you a 1 cause cause I am stuck here in my house with back and leg pain till 5 July so I can call the Doc that attended to on so he can call in the RX that he should have done on Friday 1July.
Dr. Sean Doyle and his staff are amazing. That sums it up!
I have gone to Primier Family Medical since I was a child, and have since delivered 4 of my own children, and continue to use Primier Family Medical as our family doctor 🙂 Dr. Corry is one of the BEST doctors I have ever known and his staff always goes above and beyond.
Love the staff and the care provided. Lisa and Dr Corry are very personal and thorough. Especially love the personal follow up by Dr Corry with lab results.
If we go back, we will never again see Monica, a nurse practitioner. We went in for a burn on our daughter’s finger, and she almost sent us out the door without even looking at it. She then looked at it for a few seconds and told us to just …
The staff is great, they are always helpful and the wait is never long. The doctors I have seen are great, and the Urgent Care has helped my family quickly and patiently in lots of “Oh No!” situations. They have a playroom for the kids and will offer them a fun snack to help them deal with the wait.
Had appointment for 8pm. At 7:50pm was texted and told to come 30mins early to see if i could get a covid swab. I had already been tested day before with negative results and they insisted i be tested again before letting me be seen. Got …
The entire staff is friendly, helpful and efficient. Dr Doyle has been our primarily care doctor for many years and we absolutely love him!
The medical care here is fantastic, they really listen to you and take your wants into consideration when finding a plan that works for you!
Dr Doyle and all the staff are wonderful. I’ve been a patient for years and would highly recommend.
I have been seeing this doctor since I was a baby. He is human and sometimes figuring medications out are trial and error. Not typically for me though because, again, I’ve been seeing him for 28 years! He is the ONLY doctor who actually …
Very nice Dr office!! This is our second time. They are ALL so very welcoming!!
I never thought I would write a bad review of this place but I am blown away today. Not only are they not seeing any sick patients at a doctors office, but my husband waited on telehealth for an hour and only connected with the doctor …
My experience with my March 2022 visit was significantly better than in 2021. Dr. Lehnardt continues to be great and the medical assistant who took my vitals was thorough and friendly. The LabCorp technician was also friendly and efficient.
I have had a great experience here, everyone I talked with was nice and professional. I went to see Monica Bruna and she was very nice and personable! So glad to continue to work with her
We were told to come here by doctor. The front office shut off their phones and was busy taking lunch while my wife was waiting for a covid test for over 30 minutes in order for the doctor to call in a perscription.
I’ve been going to Premier for 15 years now. I’ve always been pleased with their care!!!
If I could give y’all 0 stars I would the doctor that was there 4/17 was absolutely horrible He was so disrespectful to my mother, mocking the questions she was asking about medication completely disregarding her medical history, giving …
I switched over to Premier Family Medical just recently after being chronically ill with chronic pain with no help for over 6 years. I had planned on going to one doctor here, but on an off chance, that Doctor was unavailable one day, & I …
Because we’ve moved around a lot for the past 30 years, I haven’t have a primary care physician for a along time, relying on urgent care or specialists for my medical needs. I haven’t had any serious medical issues in my 62+ years, so I …
My husband and I just moved away and we have considered several times driving the 3.5 hours to come back to this office! We love everyone at the front desk, they are so loving and personable. We love the nurses, they are amazing and treated …
Staff is friendly and welcoming! Dr. Doyle takes the time in the room to talk with us and care for our needs each time we go in! Allison is an amazing nurse and knowledgeable! Thanks for being amazing!
Even late on a Saturday night I recieved excellent care and all the health care staff were so friendly and helpful. Thank you!
Really knowledgeable doctors! That about sums it up……unfortunately, I can’t say the same for the receptionists and the nurses. I will not be returning to this facility even if my life depended on it. Where do I start? The customer service …
I called for a covid test. Set up an appointment. All of which was easy and they helped great. They promised to be all done by 230, when I had work. But come the appointment, I was called 40 minutes after the time they said. Then told to …
The receptionist and other nurses I encountered during my visit were all very helpful/friendly. However, the actual physician I saw Monica Bruna created the worst experience I’ve ever had at a doctors office before. Extremely unprofessional …
Dr. Scott Smith is amazing. No matter what you are being seen for oh, he takes the time to listen and make sure your questions are answered. He is not the type of doctor to just brush things off. He will get to the bottom of whatever the problem is. He genuinely cares about your well-being.
I’ve had the worst experiences here time and time again. Don’t know why I kept trying. Last two visits: …
This is my favorite location by far! Dr. Scott L. Smith is the kindest, most knowledgeable doctor I’ve ever met. He’s very thorough and takes the extra time with you to make sure you feel comfortable before he sends you on your way. Cathy …
My personal physician is Dr. Sean Doyle. His expertise and honest, warm manner are wonderful, and I could ask for a nicer staff. I unequivocally recommend Premier Family Medical, based on my experience.
I received my covid shot. Great info about the new booster. Didn’t make my arm sore!
We have always had good experiences at Premier Family Medical with caring staff & their excellent knowledgeable help.
Very professional. Great staff. Usually a short wait and Dr Smith is always willing to listen and answer my question. Kathy is the best!!
Had such a positive experience after hours at this facility. The doctor met with us virtually and followed up with a timely Covid test. Both he and the medical assistant were extremely friendly, forthcoming and caring. It’s hard to …
Annual visit with Dr. S. Smith. 20 year patient of Dr. Smith’s. Excellent doctor.
I could not be happier with Dr. G Smith and all who work at the Lindon Premiere Family Medical.
Everyone was very friendly and efficient. Dr Corry spends the time to ask and answer questions. Great experience!
Very happy with the expertise and service here for a general medical exam with Dr. Thad Barkdull and his staff. Dr. Barkdull was personable, a good listener, thorough yet efficient. Bloodwork was done quickly and painlessly onsite. Online …
Dr. Barkdull is one of the best in the valley! Great communicator and the best at diagnosing your issues.
I have been going to this clinic for almost 20 years now. I have seen several physicians during that time. I currently see Dr. Mark Hafen.
He has been a great doctor and his staff is the best! His receptionist Cassidy …
Dr. Doyle and his staff at Primer Family Medical in Pleasant Grove have addressed mine and Andrea’s healthcare needs since we moved to Utah in 2011. From the doctor on down, they are attentive, friendly, and helpful. They have our loyalty …
Premier Family Medical is amazing. Having Allison as my nurse and Dr. Doyle as my doctor, is the reason why I keep coming! Whenever I come in they take great care of me and always take the time I need to provide me with quality care! THANKS SO MUCH!
God awful help up front. The front desk should get 0 stars. We came for a prescription med check due to withdrawal symptoms (N/V, chills, etc.) from a migraine medication: they attempted to charge us almost $100 for a simple med check with …
I was not too crazy about disclosing my information including what I was being seen for in front of a lobby full of people. No privacy at all. The girl at the front desk seemed to be having a rough day. Customer service needs improvement.
Excellent care the past 2 times I’ve visited. Quick and easy appointments, check ins, operating hours on point and great staff. What more could you ask for. They even take my lesser known insurance. 5 stars!
Dr. Doyle and his staff are top notch. The wait to be seen is minimal and the quality of care is excellent. I would recommend this practice to anyone who is looking for exceptional care with a friendly smile.
Super great staff and Doctors, listen and make everything super smoothe , love the receptionists too, that are all super amazing.
Dr Thad Barkdull is awesome! He took the time to answer all my questions. I highly recommend him!!
Great staff. Excellent training. Superb knowledge and bedside manner. Thorough. Sometimes there’s a wait but that comes with the territory. Well managed clinic. Still my clinic. Addendum: I have more issues now and they’re still great. Still my clinic.
Premier Family Medical in Pleasant Grove has been my family’s primary care clinic for over 13 years. Occasionally we have to wait a bit after our appointment time to be seen, but it’s worth the wait for the care we get. Dr. Doyle is our …
Dr Barkdull was very patient with us and wanted to learn about my husband and hear what we had to say. I liked to interject things that I think are important to my husbands care and he was very willing to listen to what I had to say as …
Great people, we love the staff. They are all very professional, and easy to talk to. Wouldn’t go any where else, they are the best…
Kent Willis is my preferred family/general doctor. He is very personable and knowledgeable and I’m happy to choose him as my primary care physician. …
I love my caregivers at premiere medical Dr.Hoggard and others could not live without them I’m spoiled thank you for your service !
Today I saw Monica Bruna, and I could not be more pleased with the care I received. She was thorough, and took her time to make sure that my needs were met, and that my unique health issues were taken into consideration before prescribing …
Premier Family Medical in Pleasant Grove has amazing Physicians. As a nurse and a patient I have been impressed.
Always happy with the care I get at Premier. Dr. Marshall Willis has been my Dr. Ever since Dr Guy Richards retire. He delivered my babies and has delivered my babies, babies. We trust him, and always feel very well taken care of. He …
I have lived in Northern Utah County for 46 years and passed by this place 100’s of times. I never knew this Urgent care was even there. I don’t have IHC insurance so I needed to find some place other then an Instacare. This is the new right place for me!
Never unhappy with my experiences here! Now 14 years. I’d never go anywhere else. I Love Dr Doyle!
I needed some medical care and was helped the same day I called. The care was exceptional.
Dr. Scott Smith is awesome! He listens and spends a lot of time. So grateful for his knowledge and great care.
Friendly staff. Prompt service. Dr Kent Willis provides the care that we need and seems genuinely concerned about our health.
This is a great office. Everyone is so kind. The receptionist was so sweet to my daughter! And the medical staff were awesome!
This was not a urgent care visit. This was a planned appointment.
Was early for my appointment. 2nd person in the waiting room called back 25 min …
Excellent service, we were in and out in less than 45 minutes which is unheard of in a drs appt anymore, so we were really quite pleased and all the staff, nurses and Dr Hoggard were very helpful and answered all our ?’s. Super awesome service! Thanks guys!
Been goin to Marshall Willis for 32 years. He always take his time to explain things. He Always makes us feel welcome and makes me and my family feel comfortable. Thank😉 you …
Dr. Barkdull is always pleasant and takes his time to make sure all questions and concerns are answered. I never have to wait very long and everyone is kind.
I am so thankful to have Dr Doyle as my primary care Dr. I have had a rough couple of years and he and his staff have been excellent helping me through these tough times. I highly recommend him and his office staff.
This whole office is the best! Everyone is always so welcoming. My doctor and his nurses are the best around. I would recommend them to anyone!
This place is a joke I’ve been going there for years to try to feel better because there is something oh going on with me. The last time I went in and Dr Willis had no notes on me had not idea what was going on it was like going into a …
Recently went to Premier Medical for bad cough…online process for appts made it convenient once I arrived at facility
..I was in and out in just under 20 minutes .
We recently moved to the area and were looking for a new doctor. We received a recommendation for Dr. Willis and are very pleased that we went to this facility. The staff was very friendly and we had great interaction with Dr. Willis. He …
It is a pain to try and get a hold of reception. On Google it says it opens at 8:30 am. I’m curious if it’s this difficult for others to reach their drs’ office as well. This is ridiculous. I’m tempted to go elsewhere
I’ve been going to Premier family medical for years, and Dr. Marshall Willis has been my provider since 1984. I live in Payson, and the distance is more than worth it. These doctors actually LISTEN to their patients. I recommend this clinic for anyone looking for excellent medical care.
Everybody was exceptional, amazing care. I felt very welcome and they helped me a lot, I’m glad I seeked help and am happy with my experience and how kind everybody was.
I have been very pleased with the friendly, and timely service of the staff in your office and the competency and kindness of the physicians.
Dr Kent Willis is amazing, he listens to our concerns like he doesn’t have any other patients. …
My friend goes here all the time! They have lots of chairs to wait in and we’ve been in a different patient room every visit, so they’ve got lots of variety.
Staff very friendly and my Dr is awesome! Dr.Kent Willis is very patient and listens to my concerns. Always a great experience seeing him.🥰 …
Courteous and polite. Questions were answered, waiting time was minimal, procedure was done in a timely manner…was able to make it back to work quickly. Thanks to the medical staff for making my experience positive.
Our family lives an hour drive away from premier and we are glad to make the trip every time! Dr. Timo Hoggard and the entire staff are fast, Friendly, helpful, knowledgeable, and provide a comfortable environment! Thanks much Dr. Timo Hoggard and premier family staff!
I’ve been going to this facility for 25+ years. I enjoyed the late Dr. Fuller and the current Dr. Doyle. The friendliness and professionalism is always top rated. I have my whole family and friends go to see Dr. Doyle.
There is a caring attitude in everything that is done here. The staff and doctors are excellent including my own Dr. Scott Smith who is so knowledgeable. We have come here as a family over many years.
I always feel at home, so nice to feel like my best interest at heart. I feel like things about my treatment options are clear and easy to understand. Love that everyone there is willing to take the time to answer my questions and find out what I need.
Dr Scott Smith has provided great medical care for our family for many years. He has helped us through complicated issues, flu bugs, and preventative care. He is the best!
We have been patients of this Premier Family medical office for 20+ years now. Dr. Willis and his nurses have been and still are the best family care staff we have ever had the pleasure of dealing with. Our issue as a family and patients of …
I had a great experience at Premier Family Medical and Urgent Care – Pleasant Grove. I “got in line” for the urgent care wait list, and when I went in, didn’t wait too long, before I was taken back. Dr. Willis was very friendly, and made my experience there comfortable and pleasant. I recommend going here for your urgent care needs.
We have been seeing Dr Smith at premier family medical for over 25 years he is wonderful always takes the time to explain things to us listens to us and as always helpful. Everyone at premier family medical is always so friendly and helpful I always recommend them to anyone I know who’s looking for a doctor
I’ve been here for urgent care twice, and both times my doctor (Dr. Smith, do NOT let him treat you) was terrible. This last time, they all forgot about me, I was waiting in an office for 30 minutes waiting for in the waiting room for …
If I could give 0 stars, I would. I was in a motorcycle accident, and I seen 2 different doctors there. They said I had a sprained ankle, and gave me a brace that they didn’t even know how to assemble. The brace hurt to wear, but I wore it. …
I’ve been a patient at Premier Family Medical (Formerly Tri-City Medical) for over 30 years. They are always very helpful and accommodating. I have always appreciated that they not only help me with any current issues, but the Doctors are …
Dr. Barkdull is the most incredible doc I’ve ever had, and he’s been my doc for over a decade. Thanks for the great care Dr. B! I appreciate you more than you’ll ever know! Kellie his receptionist is just as incredible!
We have been going to Dr. Marshall Willis for over 30 years. He remembers events from years ago and asks about each of our children even when we haven’t seen him in awhile. He is caring, helpful, and quick to help with all of are medical needs! We couldn’t ask for a better provider.
Great place! Dr Doyle is always very helpful and knowledgeable. He listens to my concerns. It is so awesome not to have to wait 2 hours with an appointment like the previous place we went to. Keep it up all of you! 😊 …
I’ve been going here for many yrs and always get the best of care from Dr Thad Barkdull. He always puts forth his best efforts to help keep my health at its best! Big shout out to Kelly and the staff for their big efforts in being a great team! I appreciate all of you so much!!
I went into urgent care for a deep cough. I wore a mask. I was in the waiting area for only 5 min. There wasn’t any wait time in the exam room. The PA was thorough and answered all my questions. Because I’m a cash patient. She asked me …
I won’t lie, the doctors I’ve had here in the past haven’t been very great at all. Doctor Hoggard has been amazing though. I love that both my daughter and I are able to get in when needed, and he actually takes the time to hear my concerns and helps figure out a way to take care of them. I’d recommend him to anyone.
My husband and I have been going here since 2014. They are excellent! Being older we appreciate medical staff that are attentive and patient with us. We were with Dr. Smith when we lived here in the 1990’s and came back to him when we …
I had been seeing Dr. Marshall Willis since I was a kid, and he has done a great job with my siblings and me. We brought our daughter to Dr. Kent Willis (Marshall’s son), since Marshall is no longer taking new patients. He was very …
I’ve been going to this Premier Family Medical since my mom was pregnant with me. I’ve moved all over Utah and I always make a point to come back here. Regular visits and urgent care are both wonderful. The staff call me by my nickname and …
I have been a Patient here since Dr Willis was the first Dr. So over 35 years
We now see Dr Doyle for my husband and myself. Excellent care. Would recommend to anyone. .. Dr Doyle takes time to listen. Sad to see some.of the Nurses and …