Initiated in 1945, South Plains Telephone Cooperative became the first operational telephone cooperative in Texas.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
2425 Marshall St, Lubbock, TX 79415
Wonderful people
Horribly inconsistent internet.
Very nice staff
Terrible customer service.
Horrible customer service from the office.
Very good customer service
Happy retirement, Betty! 😄 …
Very helpful stuff and always a friendly welcome.
Customer service does not exist.
Service blacks out a LOT like every outher month or week
Awesome Service. People are always friendly and helpful.
Horrible service provider! Outages are every other day with internet and telephone! Ridiculous!
03/30/2017 I was nearly in an accident this morning on South University because the dumbass in your truck couldn’t be bothered to use his turn signal.
Very friendly and professional. Took care of our needs and offered any assistance to make sure our concerns were met
very inconsistent internet had it for 5 years with no improvement only choice i have or i wouldve switched to another company
Everything was great Richard explained everything to me he made sure internet was working before he left…thank you
Company providing a great deal of service for it’s customers. Almost 100% digital. Excellent option for telecommunications and broadband internet service.
Terrible internet consistency paying for 50mbs or 100 I forget which but never get close to either I’m lucky if I get 10 sometimes even drops down to the kbs range and even drops out completely looking for new company
Fiber lines cut somewhere in south Lubbock today at noon. As of 7pm..still no repair..no response..no reply.
Terrible customer service… and I’m not even a customer
..in fact I hope I never have to be.
Miss cranky pants at the front desk needs an attitude adjustment. Also it needs …
Piss poor service, there billing is still stuck in the dark ages. No online payments, No credit card payments. Would highly recommend another provider if you have the option.
Good company, good business ethic!
They had the best service I’ve ever had. Great communications. Easy to speak to.. Thank you very much!
The company I work for does contract work for South Plains, so I’m here often picking up supplies and materials for the job site.
All these guys here are super nice and very helpful
Terrible service, I switched to T-Mobile Home Internet and it works better and their customer service is great.
Been with this Co-op for years and Everytime I have a problem (maybe three or four times a year) they are very quick to help. As for the #internet service, besides the few problems found in their equipment, it has been fast and reliable. Overall, great customer service and uninterrupted service 99.8% of the time.
HORRIBLE INTERNET SERVICE! We’ve put up with it for wayyyy to long. 10+ years! We even upgraded the internet service in hopes of better service and it’s been 2 years and we are out of that contract and it was no better. Phones are always …
Way better fiber internet than what my old Suddenlink was. And double the speed for the same price! I’ve had nothing but good experiences with SPTC. Everyone’s always been very friendly and easy to work with. …
Disappointed that this place does not update their systems for electronic payments. Recently, they told me customers could make payments by phone. I submitted a payment for a particular amount only to find out it was processed for way more …
Customer service was excellent. We had the pleasure of working with Cindy, she was more than helpful, respectful of my time and pleassant to speak with. Very satisfied
1 year ago I made my first steps to get service , coming from “gig internet ” in town I was worried, they laid fiber and set up internet with little difficulty. My internet has only had one issue in 12 months and with multiple kids and electronics we are power users having better service than we did in town on normal service
Here we are at 2:30 in the morning and I am dealing with another outage. There is no after hours phone support, no online support, really no support at all! We use South Plains because they are the only provider available but at this point …
South Plains Telephone Coop is quickly becoming an obsolete and irrelevant provider of telecom products.
They provide fiber optics internet but the service is sporadic at times and has …
I have had this company for years. Living out in the country we don’t have a lot of options and decided to try them. Even though they know that, they still have been top notch in customer care and service. On a holiday when most people are …
The best communicators for this company are the tech people who come to your house and do the “rubber meets the road” work. I’m providing 5 stars for one such technician, Sam, who was patient, friendly, efficient and helpful. He installed a …
Friendly customer service each time I call PLUS excellent internet service! Keep up the good work!
So tired of service going in and out!! Switched from the cheapest to most expensive plan to only get outages at least once a week. I’ve called multiple time to speak to someone who is rude and very ill informed. Every time it’s “well we …
These folks at SPTC are absolutely amazing! They recently went above and beyond my expectations. They didn’t have to, but they did. From the phone operator up to management I just want to say thank you!!!!
I must give a huge shoutout to this company. Starting from Cindy Perez who got us going and everyone that took care of us thereafter. I can always get ahold of someone who actually cares and wants to solve the problem. Our internet speeds …
Absolutely wonderful customer service reps take care of everything swiftly and the techs are always very kind and informative. They answer any questions I have and send repair techs when there is an issue in 24-48 hrs which is amazing since i live outside the city.