First Hawaiian Bank was founded in 1858 and is Hawaii’s largest bank. First Hawaiian is a full-service financial institution offering consumer and business banking services, online banking, deposits, loans, credit cards, mortgages, wealth management, trust, investment and insurance products. The bank has 62 branches in Hawaii, Guam and Saipan.
| Sunday Closed Monday 8AM–4PM Tuesday 8AM–4PM Wednesday 8AM–4PM Thursday 8AM–4PM Friday 8AM–4PM Saturday Closed |
999 Bishop St, Honolulu, HI 96813
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Malo
I feel very comfortable when I open new account.
Very helpful and good customer service…I like how Mr. javier help me with my rewards redemption.
Mahalo!!!
I like this bank. That’s all.
I’ve only been treated with respect and as a valuable customer. My multiple dealings with FHB have been beyond my expectations.
This place is crap because they have a banquet facility on the merchant street side of the building. 4 out of 5 parties are so loud and obnoxious that it is a wonder anyone can actually talk to one another. People have complained to the …
Wow, how do they stay in business? Attempted to get a cash advance on a credit card and this branch refused. Why, you might ask? Oh, the credit card had no indentations. Clerk said they can’t run it through the “thing” without the indented numbers. Uh, just write the numbers down.
I wish I can put 0 star… they rubbing their customers. They been charging my account $22 fees since I open my account. I never even have a chance to used this account and all the sadden I already have over draft. I don’t recommend this bank to anyone.
I’ve been a customer of this bank for over 20 years. I saw the changes on how they treat customers. I stayed with FHB because back then, the employees in the branches I dealt with were decent human beings that have related to my needs. Back …
Once again First Hawaiian Bank is working at NOT being customer service oriented more than they are at putting road blocks up for everything you do. 1. I have a safety deposit box, I have paid for it for years and years. 2. I want to …
First Hawaiian Bank ignoring Small Businesses during the COVID19 Crisis.
I am so disgusted with First Hawaiian Bank. I run a small locally owned …
These guys are terrific. At first they weren’t sure whether it was the brakes or the suspension making the squeaky noise, but they offer free inspections and turns out it was the brakes. No hassle repair. They had me in and out in less …
I tried calling to ask a human about notarizing a document. There is no way to talk to a human unless you click on savings/checking and don’t give your account number. The computer said current hold time would be 31 minutes. I hung up the phone. I will never give this bank my business. What total incompetence!!!!!
Ridiculous working hours and will charge your account for “inactivity” until used all your money and then close an account. Never again
Estimated wait time this morning was 40 min on phone. Hung up and tried again – great! This afternoon is “only” 18 minutes! 35 min later my wait time is still an estimated 8 more minutes. Total waste of time. Their “estimated” wait time is …