Union Health (IN)

Hospital, Union Hospital

Union Hospital exists to serve our patients with compassionate healthcare of the highest quality. Union Hospital,our main facility located in Terre Haute, Indiana, Union Hospital Clinton, and our network of primary care physicians join together to provide comprehensive care to residents of west central Indiana and eastern Illinois. As a not-for-profit healthcare system, we are committed to providing advanced, quality healthcare to our communities. Since our beginnings in 1892, we have continued to improve and expand our services, facilities and the skills of our employees to provide care to all residents of the Wabash Valley, regardless of their ability to pay.

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Union Health (IN) Reviews ( 176 )

  1. Worst hospital I’ve ever been too. If I could rate lower than 1 star I would. Disrespectful, uneducated and completely unprofessional. What a joke. Incompetence at it’s finest.

  2. I went to the emergency room with blood pressure of 200 over 100 and a severe headache—- the physician told me to go home and pray, meditate, drink a glass of wine, and get some exercise

  3. Terribleservice after being admitted into the hospital. I almost died and mistakes were made after the fact, and we’re allowed to continue beyond complaints being urgently done.

  4. Trying to get registered on their health portal is an absolute nightmare!!!!! I don’t understand why they can’t call you and give you the results of a covid test. It is absolutely ridiculous!!!!

  5. My little girl broke her arm they didn’t do nothing to make her more comfortable so far been 4 hours with good meds that wore ordered if anybody else in any field did this shity of a job they would be fired for this what a joke this will be our last er visit to this place!

  6. I was there a while back and sat there for 3 hours and the finally got me back and put me back in the waiting room even thou the ambulance brought me in for passing out and the refuse to give me my test results

  7. Worthless don’t care if the patient comes in in pain or needs immediate help tells them oh well wait for your primary even if they are scheduled out 2 and a half months

  8. ER WAIT TIMES WE’RE OVER 2 HRS FOR A 10 WEEK OLD BABY THAT HAD BLOOD IN URINE. THEY CAME TO TERRE HAUTE REGIONAL AND GOT RIGHT. THEIR PRIORTY FOR CRITICAL WAS COMPLETELY OUT OF LINE AT UNION HOSPITAL

  9. They are supposed to be an in network hospital but use out of network doctors and don’t tell you until you get a surprise bill. Very unprofessional hospital. Waited 5 hours in ER. Will go to regional from now on .

  10. The nurses & cnas in the surgical unit on the 3rd floor are fantastic, made my stay here very tolerable & comfortable, I will truly miss them, Good Bless.Steve Ruppel

  11. No one is here to help. (Outpatient services) There’s not even a sign to say they’re on break or will be back. There’s not even a secretary. In emergency situations, this would be very problematic. And the hospital needs to get their stuff together, this is a hospital for crying out loud.

  12. I have been in the hospital for four days so far,and the team of doctors I have and nurses have all been amazing and doing everything to figure out what the best course of treatment for me is,this is by far my best experience here,I’m very …

  13. I would give 0 stars if that was an option. They take forever to give any help and are very rude. The only reason anyone would come here is because there are no other options in this town.

  14. Waited for 12 hours (yes 12 hours) in the emergency room to find a bed for my son after he attended suicide. There is NO psych doctor on staff at Union Hospital. Also waited in a holding pattern to find bed space for 7 days, No psych doctor ever visited with my son…

  15. Horrible care! Not just once, but every single time! These are peoples lives on the line, but it seems to be like a game to them. I have lost quite a few loved ones due to the carelessness of this place… If you have a headache and …

  16. Even during the Covid-19, they will not help you financially with your bill. They give you false information and when they say they’ll talk to their manager, they never do. They won’t adjust your payment and when they send bills on how much …

  17. I was turned away because I had no sitter for my 8 year old after I was told to make her wait in the car ALONE. What if I had a baby and no one to help…

  18. FIVE STARS is not enough and 10 stars would be 10,000 short of my rating for the employees at Union Hospital and the care that they provided for my dad during his extended stay in Terre Haute. My family and I witnessed a diligent, …

  19. Union HR is terrible. My wife is a Certified Clinical Medical Assistant (CCMA) with five years plus experience as a CNA and Home Health Care Aid. She has applied multiple times at UHG only to be told the position was filled from within (why …

  20. I went to Union ER after I fell at home and injured my knee and hip. I was never put in a room. I was left in a bed in the hallway for about 3 1/2 hours. Most of the staff was very unprofessional and rude. I will go to Regional Hospital from now on.

  21. It would be so nice if the health professionals were actually professionals. The nurses were great but the doctors and hospitalist are not at all on the same page. One will say one thing ,and another completely disagrees and undermines them. It’s so upsetting and still no help..frustrated!!!!!

  22. Let my sister go home. Didn’t tell everyone she was dying. Was back in hospital 2 days later. Layed in Hospic for a week. More money for them. She died 1-21-2018. She went in hospital 11-27th 2017. She needed to be restrained so she …

  23. Sister was there for week with pneumonia it was often aids or nurse never came when rang. Food was terrible wouldnt feed it to dog. Doctor seemed good but care sucked.

  24. The only good thing about the hospital was the food!!
    My sister underwent the insertion of a pacemaker and was completely awake. Felt instruments hitting her face. Totally unacceptable. I’d go to a vet before ever going to that hospital again!!!

  25. It has been over an hour and a half after treatment to be released. Got here about 11:20pm it is now “2:11” am was treated over an hour and a half ago just waiting to be released. I understand that hospital staff is busy but couldn’t someone else use this room.

  26. If I could give negative stars,I would in a heartbeat.
    I left because the staff was extremely horrible,not helping control the covid virus much when they tell a patient they don’t need a mask since they have one on. Never again. I AMA’d out and went south and got 1000x better treatment.

  27. Hate Haye Hate this hospital I actually stopped coming here for 3 years. Decided to try union tonight instead of regional for a chorns disease flare up. Didn’t even see a room for 2 hours. Here we are 3 and a half hours later no iv no medicine no care NO NOTHING

  28. Labor & delivery is HORRIBLE!! RUDE, hateful nurses, was there in labor 11 hours, was only “checked” twice… Literally had a laundry list of issues. What should’ve been a wonderful experience was horrible because of them!! I will NEVER return!

  29. Had a uti for almost a year and no one would check for gram negative bacteria. Got meds from a clinic in March spilled them during a seizure and family dr refused to treat. Uti turned sepsis and made me go nuts and their response was to …

  30. I am extremely frustrated my my recent uncounted with the Emergency room. I fully understand that there are people who come into the ER for non-emergencies and or for seeking medications or attention. However, as a medical professional you …

  31. I took my wife to the er on August 15th 2018. I found the care she received to be unsatisfactory. We waited over 6 hours to get her a room with still no diagnosis. I like this hospital & want to continue suing it. I hope that in the future they can be more efficient as I know they can.

  32. A few years ago my coworker came to this ER because he was having issues with his chest. After leaving work early and going to the ER, the doctors sent him home, even though his heart was acting up. The next day he missed work, and as he …

  33. Went to the emergency room to get checked out due to being in a car accident. Staff at window unresponsive and rude. I walked out! This is the first impression some people have of your hospital. I was extremely disappointed in the manner …

  34. I have been coming to this hospital for my care for over twenty years,I have chronic pancreatitis as well as some other health issues caused by this hospital,I am in constant pain and suffering with a disease they caused,here I am again …

  35. I had a personal experience with Union Hospital in 2015. My Aunt was diagnosed with stage 4 cancer. This hospital went above and beyond to care for her. She chose to not take treatments and they begged her and she still denied them. But …

  36. I suffer from a chronic disease,I have chronic pancreatitis,and with that said alot of doctors assume drug seeker,however Dr.Paeth in er was amazing,very caring, listening,and compassionate,his bedside manner and over all care was above …

  37. The parking lot looks nice but should of been designed to hold more cars not looks. Be sure to check your Bill after your visit. My family was charged for several items that where not used. I had to go back in and talk with the staff to …

  38. My daughter was in 3173 and had the best nurses. Jessica and Dani. Both had work many hours this last week but we’re always so cheerful and happy. Great service and great nurses.

  39. I am a nurse. My husband came for a syncopal episode, weakness, hypotension. Labs , a potassium was ordered at 8 p.m. At 10 22 p.m. still waiting for lab draw. It is joke.he has multiple health issues…I am not sure that this ED can be considered a premier institution. More like Barnum and Bailey’s circus I’m

  40. Worst place to go.. had to go there.. and they did stuff that was not cool.. put an Ed on me for no reason.. they strapped me to the bed and refused to let me have any water or even ice chips.. for over 4 hours… Had over 2 8nches of cotton mouth on my lips

  41. I have NEVER seen such incompetence in a hospital ever… even when I talked to the first representative little was done. 2nd patient advocate accomplished a lot more than the first. Regardless repeatedly making ridiculous life endangering …

  42. I arrived at the Union Hosipital Cardiac Center at 8:45 AM on 11-19-18 for admission for a Dual Chamber Def/Pacemaker procedure. Within ten minutes I was checked in and taken to my room 2002. The wonderful smiling Nurses installed IV …

  43. My mother has been hospitalized 5 days here. I stayed with her 3 of those days. The nurses were patient and kind. Pleasant and helpful were the PCA (aides) too. The night PCA named Kim was a bit of humorous in her personality – kept us …

  44. Terrible staff with awful bedside manner. Doctors are not engaged in trying to figure out what is wrong and they will not give you any information. They do not seem to want to help. Just want to get people out as fast as they can. If you …

  45. Went in with a knee injury and the woman from radiology dug her thumbs into my knee until I yelled out. She then informed me I was perfectly fine and she was diagnosing it as a sprain because I wasn’t cooperating and informed me I wasn’t …

  46. Okay not to mention that I’ve almost died in that hospital and had to be sent to Indianapolis to save my life. The same thing happened to my mother their emergency room as a joke you have nurses that sit around and eat pizzas and crack …

  47. Union Hospital, with specific reference to the Family Medicine Department under Dr. Steven McDonald is horrible. Our family had been to this facility a couple of times, and we talked with Dr. McDonald. He was very rude and unprofessional. …

  48. My Mom was in ICU, on life support, in November of 2016. The doctors and specialists kept us informed every step of the way, answering any questions we had. We had to remove the life support on Thanksgiving day. The nurses and staff were so helpful and supportive through that difficult time.

  49. Hospitalized for chest pain and pancreatitis and there is a big lack of communication between staff,I was left unable to eat all day do to a test and went to order food for after and the doctor made it for the night,the doctor told me He …

  50. Not sure where to start, we’re not from Terre Haute, my husband was here helping family and became very sick. I could not ask for better care! From the doctors, nurses and aids he has recieved exceptional care. Considering we are 3 hours …

  51. This is Moms 4th trio to ER in 5 days. No one should have to go through all the pain she has had to endure. The first 3 trips to ER staff was very alert to her needs. Tonight has been a Horrible experience! Mom has a kidney infection, a …

  52. Union Hospital is a large hospital with the personality of a small hospital.
    I have used them for labs, xrays and many other procedures.
    I have seen a variety of doctors associated with the hospital over the past 16 …

  53. Very disappointing in hospital. I understand with Covid that people cannot be coming in and out but when your mother is having surgery and you need to tag team with family who are available it’s ridiculous only the one designated person …

  54. Nurses are great but depending on which hospitalist you get depends on your care and if you are listened to or treated heartless!! When my daughter said she didn’t feel safe because the hospitalist wouldn’t call her specialist he stood …

  55. The cafeteria staff cannot understand simple food ordering. Returned my meal 3 times and spoke to 2 managers and guess what…they continued to mess up my food. Then the “main” manager walked me out and asked me NOT TO PUT MY REVIEW ON THEIR WEBSITE BECAUSE IT WILL HURT THEM 🤣🙄 nice joke. Never going back there again. …

  56. I absolutely love this hospital! They took great care of me during my darkest hour. The medical staff was very professional and caring and the food service was better than a four star restaurant. The best part is, since I had no medical …

  57. I had rods and screws put in my back. The nurses and nursing assistants on 3AE were fantastic. These folks took great care of me. The VA sent me there for outside care since they do not have a doctor at this time to do spine fusion surgery. I am greatful to have had such good care. I was in room 3130.

  58. My mother is a stage 4 cancer patient. And when she sees medical doctor Suresh Kunnaperedy. He never gives her time to talk with him or answer her questions. Our he will tell her he will be back to to talk with her and doesn’t come …

  59. I took my child to emergency last night coz this was closest to our house. She was so sick and throwing up in every minute. We literally waited for 2 hours just to get in there. Most terrible service I have ever experienced. If you have something emergency case go to Regional. I will never suggest this hospital.

  60. Was eternally grateful for Union Hospital accommodating my ultrasound request. As a male patient, I wanted a male technician/radiologist and Union hospital was able to provide me with absolute privacy and dignity for a very stressful …

  61. Rude nurses, lack of communication, and terrible attitudes. Will never come here again, literally brought my friend to the ER due to stress seizure with blood coming out of her mouth and nose and the audacity the nurses had to treat me the …

  62. The hospital is short staffed and 7/10 of the staff that is there treats you like an annoyance. The patient advocate does nothing except defend the hospital even after the hospital/Doctors/nurses have violated your most basic patient …

  63. This is the worst experience I’ve had at Union. My fiancé had surgery two days ago, we are in the ER because the pain is not tolerable. The nurse finally came in after an hour of being here because we pushed the button. She stated “hi I’m …

  64. Blessed to have had Union Medical available in Terre Haute. As a new resident to Terre Haute I was more than apprehensive about the quality of care available however I can now attest to the professional care, compassion and quality of care …

  65. The staff is very rude. This place refuses too allow you too see your dying dad and they have no care at all. Union hospital has become the very worst… as they stay goes on, it just gets worse. This hospital will treat your loved one …

  66. ER visit for my son. Nurses and CT tech were good and that’s it. Was seen by a nurse practitioner (NP) with bad bedside manner and the inability to effectively communicate. Was told an incorrect diagnosis. (found out later that the NP …

  67. My father was diagnosed with heart failure about a month ago. He was having problems recently so we called an ambulance and took him to the ER. A couple hours later I get a call from him saying he was diagnosed with covid and that he is …

  68. I’ve never had a bad nurse here. Always friendly and so helpful. Sometimes the er can be slow but when it concerns your health I don’t want it rushed. Best hospital in town.

  69. I have had all 3 of my children at Union and they have always been very nice and helpful. My husband has been taken care of here a couple times as well. No real complaints. Nice friendly staff. Some of the nurses can be a little pushy but you can find that anywhere.

  70. Hands down slowest hospital ever. The doctors flat out do not care how long you sit in the ER waiting for them. Their solitaire games are more important. Nurses are awesome though.

  71. My dad just had surgery this morning on 3 vertebrates by Dr. Nuffer and we are so amazed by how good he is doing already! We are so pleased with Dr. Nuffer and all the staff who have been with us during this time. Everyone has gone above …

  72. My wife just spent some time as a patient there. Hospitals are miserable as a rule. Given that, the staff was super helpful and always right there when called or asked a question. As a visitor I never felt in the way or like I was there too …

  73. There is a broad absence of intellectual curiosity here. Most of the staff with which I’ve interacted may make better factory workers than medical professionals. The building looks awesome though. …

  74. My daughter went to the ER for a high temperature and seizures. Their was blood on the table and none of the ER nurses and doctors washed their hands when coming in the room. We were admitted to Pediatrics. The nurses were very nice and …

  75. I think everyone has lost their way and forgot why they took and choose their career in healthcare in this hospital. Not one person is caring or sympathetic towards the patient or the patients loved one. Highly unprofessional.

  76. Union hospital in Terre Haute is the best hospital I’ve ever been to for many reasons. It’s the cleanest, the quickest to register , has very friendly & helpful staff , the rooms are unbelievable(!), they are like suites almost. I got a …

  77. Felt the care coordination for my mother was sub-par. She should have been transferred to another appropriate facility instead of discharged to her own care. They just want to get them in and out instead of helping people. Very sad.

  78. I had surgery here last night. Dr sides did my surgery he was very nice a professinal explained everything to my and my husband. He made us feel like he cared. Was a hour and a half late taking my back to surgery. But i know its because …

  79. Union Hospital routinely sends out billing statements for accounts with no balance due(waiting for insurance to process). Total waste of resources. Also, billing department has super long wait times to pick up the phone. Not impressed to say the least.

  80. I was in the ER recently with my sister. She was placed in a bed in the hallway for several hours, her doctor suggested she be admitted for observation. In the meantime, they moved her to an actual room in the ER, but she was never taken to …

  81. They are horrible no one should have to wait over 3 hours to be seen by the doctor I have been here for 3 hours and went back to a room about an hour ago and still haven’t had a nurse or doctor come in and I have seen 7 or 8 nurses or doctors playing on there phones more than they are doing their jobs

  82. This is a great hospital. The staff are always kind, caring and helpful. Only problem is they are obviously understaffed even before COVID. If whoever runs this hospital would make sure you had enough staff the medial workers and other …

  83. I’d rather give this hospital 0 stars. I’ve been admitted into this hospital more than 20 times and have have had countless horrific visits into the ER due to my chronic health conditions over the last 6 years. Ive had a heart attack, …

  84. When I was pregnant with my twins I went to the ER a few times as any pregnant mother would if they were concerned about theirs and their baby’s health. Each time I went in I was told to leave a urine sample on the sink in the room so I did …

  85. Scam artists. Nurses don’t care. Bills are set up to be confusing as all hell. They’re hush hush on details after the fact. Charged $3000 and didn’t even get a room with an ER visit. They’re crooked with preachy intercom prayers. Hypocrites.

  86. This hospital has some of the most uncaring, cold medical staff I’ve ever had the misfortune to deal with. They lie without a sense shame, have no discernable compassion. It would be a shame if their family members were treated the way I was.

  87. My husband was brought into the ER, and Dr Dybas was amazing. Within 45 minutes they had a diagnosis and had done emergency chest tube placement. If it wasn’t for this amazing Dr my husband could have died. …

  88. We have received really good care at Union Hospital over the years. The staff have been kind, and the care has been consistently good, and the facility is clean and well maintained. The rooms are open and comfortable. The doctors and nurses are attentive and caring.

  89. We are so thankful for the staff here. “T”, Crystal, Cassidy, Kelly, Pam, Heidi, Sara, Hannah, and Paula. The anesthesiologist was amazing too! Thank you for your dedication! In case we forgot any, the entire OB and Mother Child Unit was awesome!

  90. The only good thing about the hospital was the nursing staff as well as the doctor who worked on my foot and put my puck line in. The rest of the place I wouldn’t recommend to anyone.

  91. Just had to have a procedure here and I was instantly reminded why I switched to Regional years ago. Literally every interaction was unpleasant. From the 2 females who conducted my MRI to the cafeteria cook to the cashier, every single …

  92. I took my daughter in for some pain she was having. All they did was a urine test and we waited in the waiting room for 4 hours. My daughter kept asking to leave and I told her no but then 2 hours went by and I was like fine. I will just …

  93. I would give 0 if I could these people are evil. Do not let your loved ones go hear. They will die. My mom was treated horrible and passed away hear. I will never have my mom back but hopefully this can save someone else please don’t go there.

  94. Beautifully renovated and filled with caring staff. Cafeteria is stocked with a big variety of healthy, reasonably priced items. Parking is a little sparse and I REALLY don’t like the piped in advertising blaring from a TV in the waiting …

  95. Took my daughter in for womanly issues on 8/15/21. The nurses did their best to make me (a single dad in an awkward position) and my daughter feel comfortable and cared for. They went above and beyond to care for her as quickly as possible. …

  96. Excellent hospital. Excellent Staff. 4 stars only due to the fact I know they need more staff employed so the medial workers can do their jobs effectively. Only issue is wait times which can’t be help due to not having enough physicians …

  97. “Tammy” from the Wound Center left me a patient’s DOB, SSN, medical status, and his contact information. What kind of hospital are you by leaving PID to a number you dialed incorrectly?

  98. I gave birth to my son here 3 months ago. My dr was dr Sakbun but he was out of town so dr Ferrara was kind enough to fill in. I was trying for a VBAC after c section with twins and my dr Ferrara was completely supportive! More supportive …

  99. Sad I cant give a half a star ! I am extremely sick with covid I have been staying home and doing everything my doctor has told me to do including going to the ER last night because my breathing has gotten really bad I was taken back pretty …

  100. The doctors dont care what the patient has to say, not very knowledgeable, and they are in no hurry to find answers for you! Your definitely a dollar sign not a patient.

  101. I would love to give a 5 star review for the 3 ladies Nadine, Erin and Jamie! Whom took care of my Mom this last week. These ladies are awesome and My family appreciates you so much. But over all I understand short handed staffing, but care …

  102. Union hospital and any affiliated office are the ABSOLUTE SLOWEST facilities I have ever experienced. I’m currently being treated for cancer and see multiple Drs in Indy and I can literally drive to my appointment be seen and drive back in …

  103. Didn’t like this hospital. They didn’t listen, or help me in anyway. I felt rushed when I asked about my symptoms. I should have just dealt with the problem at home. Big waste of time. Was told the doctor would be in to talk to me but never …

  104. Waited 5 hourd to see a provider only to be seen on an IPad. Then waited 12 hours for transport to a different facility. Worst care ever. Don’t waste your health, time or money!

  105. Union hospital and their call center is horrible. Nothing but a corporation who wants all your money without any service or regard for family or patients. I would trust a vet before I trusted Union with my life.

  106. First of all it should be noted that I’m a stage 4 cancer patient and currently at Union Hospital as we speak in room 3169. As I said I’m a cancer patient but if that ain’t bad enough the bed that I am sleeping in has biggest dip in it to …

  107. Absolutely HATE Union Health. They run the show in this area, they overbook their doctors so you wait an hour and a half past you appointment time. The billing department absolutely CANNOT get insurance billed correctly, then try to send …

  108. I went to Union ER on November 30th per advisement of my PCP at the time. After being checked and blood draw completed I was told I needed to provide a sample and was asked if I needed to use the restroom then. I stated I did. After holding …

  109. Dirty. ER room floors were filthy, sticky and looked like they hadn’t been cleaned in days. Someone else’s blood on bedside table.
    I’ve seen gas station restrooms cleaner than the restroom in the lobby. …

  110. They quite literally saved my fathers life. I brought him over to visit over the weekend and he suffered a heart attack. I had to call 911, and he was quickly rushed to Union. During the ride, he went into cardiac arrest, and even actually …

  111. I set myself on fire in a welding accident so I went to the ER. Though the hospital was not equipped for burn treatment my nurse Nini was very helpful and very sweet! She did a great job in taking care of me. Dr. AJ was very thorough and he …

  112. Sitting here in my room (4176) waiting for a real answer to the question “when will Rhonda be discharged?” My nurse is amazing. That fact is what makes this a tolerable day. I have talked to someone from several disciplines, the final a …

  113. I went to the ER on Friday evening having very serious pain on my left side. After they took blood and ran a bunch of other tests to see what the problem was. Come to find out it was my gallbladder and I had it removed Saturday evening and …

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