(Translated by Google) It was very bad I had my appointment at 10 and they didn’t attend to me that it was 12 and they told me they would attend me until 1:30 and so I had to go pick up the child from school and I didn’t make it but well, I …
(Translated by Google) I’ve been on hold for more than 1 hour and 15 minutes, they say the call is important to them and also to me, but it’s too long to be on hold😡 …
(Translated by Google) They should change all the staff except the girls in the pharmacy, they are the only efficient ones there since everyone else does not provide good customer service, the doctors are unprofessional and the wait for the …
(Translated by Google) Terrible service they make an appointment for you at 1:20 and they take care of you at 3:40 to simply make you some plate and no cleaning is done. Not recommendable. …
(Translated by Google) Terrible attention 🧐 I still went to make the appointment in person and when I go on the day it was they tell me I didn’t have an appointment I’m angry 😠 they should change the staff, they waste one’s time Tampa …
(Translated by Google) this clinic is a disaster I have an appointment at 9:30 am I came half an hour before and they still haven’t called me it’s 10:25 am I’m super stressed, not to mention how long I have to wait for the doctor …
(Translated by Google) They should close this place, very bad attention…..
I arrived 15 minutes before my appointment and they attended me for 45 minutes by a medical assistant, if you do not speak English you will wait at least …
This place is worse than a joke, it’s a DANGEROUS joke. You may walk out in worse condition medically than you came in, like they did to me. They botched a very simple procedure and caused me to have to get it fixed in a surgical facility …
Tampa Family Health centers should be shut down and stripped of any state or federal funding. The entire network is a failure to our community. Every negative review is true. I would personally like to speak to the CEO but when you click …
Love this Place Dr.Ryder is such an awesome person and the staff are friendly compared to staff at the other location 15th and Fletcher ( i would never go there again) 😇 …
Excellent service and so nice people.they make me feel better just talking to them . Just the causeway blvd center specially Diana and noory and dr Jenefar
Worst customer service ,The ladies seem they hate theirs jobs .They hate even to say a genuine hello . I wish Tampa family health center could make the effort to make this location better and hire people that don’t end up hating jobs .
Make sure you get your calls in before 4:30 PM This location likes to turn on the night Answering service 30 minutes early, ( such BULL crap) Happend to me more than once and the night service can do NOTHING for you but relay messages and not the pissed off ones that I want to leave.
This don’t make sense this people are insane I scheduled a appointment for 8:15 and I went there at 8:16 this people are telling me to come back after 2 week even if it’s my health in first place or I can wait like 5 hours . Horrible service never reccomend to nobody !
the dental office does not work at all the secretary makes preferences with the patients waiting usually make 2 enter with appointments and an emergence … I am here from 7.30 am I am the first and it is 10.30 am and year passed before the others also without an appointment and an inguistizzia and lack of professionalism
Everyone is very rude at front desk they must hate there job. You get nothing from them no smile no eye contact no nothing. Please find people that enjoy there job.
I love these folks, if not for them I would have no health care at all. The facility is clean and affordable when things are tight. Thank you all for being there and taking care of us.
I waited almost an hour in the lobby when I had an appointment scheduled. There was no patients in the back just the staff talking about other patients. Terrible service.
I been calling for the past hours and they still no one answer the phone just on hold I wait and 30 minutes and nothing is so sad because my pediatrician is so good but for make the appointment is almost impossible poor service on phone 🙁
The people (At Dental) are excellent, the only downside is that they always do the same thing… you come in for your “2:10” appointment and get called in at 2:45.
I took my daughter here for a school physical and we do not have insurance at the moment because we just moved here from Kansas so in the process of switching insurance and just for a school physical it cost $317.61 absolutely horrible this place is highway robbery!!
I had a very good experience when I was there two weeks ago. But I travelled and I told them that. My husband called to get the results, they said he couldn’t get them. I want any e-mail to contact them but I can’t find one. I need my results.
Some times you have an appointment scheduled with a provider and then they change it last minute without letting you know so you get a different person I ended up paying for a visit for Them to only check my glucose really I could do that at home and I ended up paying my co-pays.
Horrible if I can give it no stars I would. Stood there a whole 4 hours for the doctor to open the door and check my vitals and told me I was okay they would have my script at the pharmacy. And didn’t bother to realize I needed to see a specialist.
The worst experience I ever had with pediatricians. I’m airforce and tri care referred me here. They treated my children like second class citizens. They are racist, they don’t like white people.
I had a appointment I got there at 12:30 my appointment is at 1, they didn’t call nor tell me that they changed my appointment I had to ask when I’m being seen I wait 2 hours. His is the worst place I’ve ever been to
Dr.Nareesha Khan and her assistance are wonderful with my mother’s care and medical needs. They make a great team.I highly recommend her as a great doctor to have. I’m even thinking of having her as my own primary care physician.
I am diagnosed bipolar and the dr there all of a sudden tells me knowing I have no insurance that until I see psych, she wont write the meds for me anymore. She had been writing them for 2 years at this point. Without insurance, I couldn’t …
It takes them a extreme amount of time to answer phone calls. Automated system said less than 5 minutes hold, I have been on hold over 30 minutes now just trying to make an appointment because their online scheduling NEVER has anything available. Don’t offer online appointment scheduling if you just have to call anyway.
Oh my lord. This place. Rude!!! The little “girls” up front are bad for business. They need training on how to be pleasant as well as being retained on how to do their job correctly BEFORE being placed in front of the customer. I can not …
New to area, medical records in hand, was told over the phone my refills for 3 medications would be no problem. Spent $50 for nothing. Doctor would not prescribe meds I have been on for years…proof in hand. Would not recommend AT ALL.
Worst customer service! Not the clinic staff or the Doctors. It’s the scheduling line! So rude . Please work on it . They should be trained to talk with people. And this is not the first time ! Every time I called to schedule, they are very rude 🙁
When you have an appointment, you shouldn’t have to wait more than 2 flipping hours . Omg!!! the slowest place ever. Seriously EVER!!! NEVER HAD TO WAIT THIS LONG WHEN I HAVE AN APPOINTMENT. Ridiculous!!!!!!! Don’t know what the doctor is like yet. Don’t know if I will find out. I’m about to leave.
FIRE THE AWFUL LADY AT THE FRONT DESK AND THIS PLACE WOULD BE SO MUCH BETTER!!!!!! This place has really great potential and I hope to see it improve. There was one lady at the front desk who was not mindful of patient privacy and …
Always DENTAL is ALWAYS BEHIND!!!! IF you have an appointment plan on it taking another HOUR or MORE before they call you back after scheduled time. *****DO NOT HAVE PLANS FOR THAT DAY AS THEY DO NOT CARE. …
Service has gone down drastically. Many people including pregnant patients stand in line for long time, when the 2/3 receptionists take sweet time to handle people. Very fraustrating experience in the last few encounters.
The two girls up front are so Unprofessional I can’t believe they still have a job. Also, they may not want to assume that just because someone “looks white” doesn’t mean they don’t understand Spanish and doesn’t know that you’re talking …
Dr Battles is in need of time management skills. I guess people go to school and feel their degree allows them I just have patients wait until it is convenient for them. This is even more frustrating when I come from I healthcare …
Exceptional Care by everyone from the front staff to the doctor. Doctor Soto is great. The nurses and assistants are attentive and kind. The Marketplace insurance coordinator is also wonderful and detail oriented. I almost did not want to …
Christina Stair, APRN, seen me today and gave me answers I was looking for about my Diabetes , she wrote orders for medical challenges I have. She was professional, courteous and took a genuine interest with my medical issues. Also nursing …
Although the doctor that I visited with was fine, the administration and billing department were absolutely horrible. I went in for a yearly physical which included bloodwork. After over a month of not hearing back, I called the office. …
This whole facility is TERRIBLE!!! “Dr” Soto -This “Doctor” is the worst I have ever experienced, and SO is this facility. She is uncaring, uninterested, not through in her exams and the whole place is unprofessional. Wrong chart and …
This place is an absolute joke. Had a dentist appt scheduled for my daughter at this location. This is the 3rd reschedule due to the DR not being “available”. After having my daughter and myself take the day off from work and school, the …
This location is crowded, dirty, and they are so rude. I sat for an hour before they told me they moved my appointment back TWO AND A HALF HOURS. I am pregnant and had fasted for this appointment because of a glucose test. Not to mention i spent $45 in uber fees to get here and back home for nothing. They were completely unapologetic.
If I could give it no stars I would! They give you wrong appointments and once you are there they just cancel it not caring about the treatment. The doctors prefer spending 15 min explaining why they won’t see you than to just give you that …
This is the most disorganized clinic I’ve ever had the misfortune of using. Just calling in for an appointment could take over 30 minutes and you might get disconnected. I have noticed that the call in time has improved as of late, but …
Whatever Manager you have name Shauna is a poor excuse for management I had issues with the office and asked to speak to her. She came out rolled her eyes and went back upstairs. If this way this is office ran I will Facebook Instagram any social media I will yell to the top of lungs to get rid of her.
DO NOT COME HERE!!!
These people made my girlfriend and I wait 3 HOURS for a dental walk in and when it was time to take her in they told her that they were going to have to …
The staff for the pregnancy, and the staff for pediatrician are awesome. I never had a problem with and they love the kids. Today I went in because my youngest daughter had an appointment for the dentist because she was born with 2 teeth …
We’ve been here, with an appointment, for 2 hours and still haven’t seen a doctor. The blonde woman at the front desk talked to everyone like they were children, thank god I didn’t have to talk to her, I just overheard her talking down to …
The front desk staffs don’t know any information I asked and I was upset because just how they didn’t know how to answer any of my concerns they have 0 knowledge …how can a person with no Side of health education work at a doctor …
You have to wait months to get a appointment to the dentist and if you get it be prepared to wait 1 hour and more to be called when you get there 15-20 minutes before your appointment, for regular doctors I can’t complain but the dentist service I don’t recommended
I would give 0 starts if I could. The staff is rude and belittling, and none of my labs were covered because my provider won’t change the code. You aren’t able to speak with your doctor or anyone in the office when you call, you can only …
I had an appointment today. They failed to call me and tell me they no longer took my insurance. Then try to charge me to talk to a doctor that didn’t even have the results of my ultrasound lol what a joke!! …
The Human Resource girl, I think her name is Ely, was very rude. Very little customer service skills and seemed as though she was miserable at her job. She was short and cut me off and made me feel like she didn’t have the time of day. This …
The worst experience I have ever had at this location! I called prior to my visit to see if it was ok to walk in due to the fact I have been feeling extremely ill the past few days. The receptionist over phone explained to me if I arrive …
I had a 1pm appointment and arrived early didn’t get seen by a employee til about 45 minutes after I had been there for more than usual time for a patient waiting for appointment. I really hope I don’t have to come back to this location. I felt like the services need more work not enough professionalism, sad.
I scheduled an appointment with Dr. Ross on 03/05/2019 to establish a primary care doctor and have my medication refilled. After taking off of work to go to my appointment, and scheduling almost a week in advance, I was told at the very end …
The front girls, nurses, lab technicians and doctors are great, specially Dr Thomas Drzymala who is caring about patients, I took my dad, he kept lab test on point, called me to tell me that I needed to bring my dad again to continue in control! Very good doctor
Toall the guardians that are taking their children don’t come to this center every time I’m scheduled to come here it’s a bunch of confusion my child appointments get canceled I am not notified no one followed up to see if my child is …
Arrived 15min prior to appointment. Left me in the waiting room for 2 1/2 hours, just to tell me “the x-ray machine is broken, idk why no one told you”. Completely incompetent and unmotivated staff
I would give zero stars if this was possible for the Tampa family health center. This is absolutely the worst doctors office I’ve been to in 46 years. After my initial visit, the follow up with the doctor was two weeks later, they have …
They literally forgot my wife and I half way through the appointment????? We waited for 45min for our nurse to come back but she never did… When we spoke to the info desk they told us the people needed for blood work have gone on break …
Former employee here. I quit shortly after I found out I was being underpaid. I was certified but my newer co worker with no certification was paid more than me. Not only that, they refused to give workers a decent wage. Experiencing this …
This has been the worst experience that I have ever had going to the dentist. They will tell you one thing over the phone and tell you something different once you get there. And please be aware they will not allow you to go in the back …
they don’t deserve even one star they are very unconcerned they don’t care if you have the whole day sitting in a chair waiting I have a very bad experience of that place I don’t recommend it I spent 3 hours sitting waiting for the signing …
By far not impressed with the “doctor” that saw me. He wasn’t very reassuring or didn’t care to help guide me in the right place for my first pregnancy. Didn’t actually “confirm” it either just gave me a list or dos and donts while pregnant 😒 I DO NOT recommend anyone going there ! …
Waited over 2 hours to be taken to the back and I came to my appointment early. Was in the office for a total of 3 hours. Absolutely ridiculous! They don’t care, no respect for people’s time. Many staff members and patients not wearing …
The worst referral team at the Fletcher location I have never encountered. They have delayed my care from my specialist 4 TIMES! If you are “behind with referrals” HIRE MORE QUALIFIED PEOPLE TO DO THE JOB. Coding was also submitted …
Absolutely horrible. Tried for (6) six months for a Referral to Tower Radiology . Tower called them on my behalf they wasn’t able to get the Referral that I needed. .Six to eight months later Igot the news that no woman or man wants. Do not trust these people with your medic care
Lady at front was so rude she asked if I was in pain an then answered it for my sayin it don’t look like it then told me I couldn’t get my teeth pulled there but anywhere else they would
Long wait & short staffed .
Waited on call back for results from MD and no call came . I stoped by a week later to follow up, only to be told doctor wants me to make apt to go over …
I’ve never left a review on google but this place was so bad that I’m leaving one. They scheduled me for an appointment at 10 a.m for obgyn. I show up early. The doctor finally sees me an hour and a half later just to tell me they don’t …
Worst service ever….! They got me waiting 1:30min for my apt and they were people after me for OB that went in first. I made an apt and I fill everything online came 20min early to help them and still WAITING. I’m a health professional as …
There four or five sanitation stands and all of them are empty. it doesn’t matter what day or time.. Empty!! I’ve asked the front desk if they could please fill this sanitizers and their response was “We asked them to fill them, they’re …
Even when you make your appointments these folks fail to allow you to keep your appointments. Many of the doctors miss seeing their patients because they get pulled to work on the bus that travels around the County. My wife gets rescheduled …
It’s so sad to see the Spanish patients struggling to speak the language. And it’s very disgusting hearing the employees talking derogatory about the Spanish speaking patients. Definitely this office needs Spanish speaking personnel and more professional employees.
The facility and parking lot were immaculate. The staff was friendly and helpful. There weren’t very many people there — the least I’ve seen in fact, since covid. I saw a physician who was very professional, answered all of my questions, and was also thorough. My thanks to the entire staff!!!
My daughter continues to have to fight to get diabetic meds and other important meds Winn Dixie as well as I have to repeatedly call them with no response.many times.takes 6 weeks or more to get an appointment has gone way down.needs improvement
Although they do have some amazing doctors there pharmacy is terrible. The ladies are usually so rude at the pharmacy, every time I call to refill my script they never answer the phone and they take 2-3 hour lunch breaks which is ridiculous… I have had many issues with this pharmacy before and I’m tired of it
Do not waste your time going here, those who attend do not know ANYTHING, apart from that you must wait for the Supposed Doctor for at least an hour after the technician attends you… Then “the doctor” comes to give wrong diagnoses, I …
At first it was ok and has recently been terrible. Doctor changed my medication which dropped my levels then denied prescription refills for previous medication telling me to make a follow up appointment and I can’t get in for 2 months. My …
(Translated by Google) It was very bad I had my appointment at 10 and they didn’t attend to me that it was 12 and they told me they would attend me until 1:30 and so I had to go pick up the child from school and I didn’t make it but well, I …
(Translated by Google) Terrible Attention
(Original)
Malisima Atención
(Translated by Google) Excellent work group! Very affectionate and attentive
(Original) …
(Translated by Google) Excellent attention, very friendly and professional staff, they provide very good service …
(Translated by Google) Dental appointments are for very distant dates
(Original) …
(Translated by Google) An excellent service and more when it comes to small children …
(Translated by Google) I’ve been on hold for more than 1 hour and 15 minutes, they say the call is important to them and also to me, but it’s too long to be on hold😡 …
(Translated by Google) The service is the first .
There to wait a bit but
The doctor and the nurses …
(Translated by Google) Good staff, clean but the wait at the dentist is too much every time I go it’s 3 hours to get out of there 😌 …
(Translated by Google) They should change all the staff except the girls in the pharmacy, they are the only efficient ones there since everyone else does not provide good customer service, the doctors are unprofessional and the wait for the …
(Translated by Google) I had an appointment and after an hour they told me that they couldn’t attend me, it was terrifying. …
(Translated by Google) Terrible service they make an appointment for you at 1:20 and they take care of you at 3:40 to simply make you some plate and no cleaning is done. Not recommendable. …
(Translated by Google) Terrible attention 🧐 I still went to make the appointment in person and when I go on the day it was they tell me I didn’t have an appointment I’m angry 😠 they should change the staff, they waste one’s time Tampa …
(Translated by Google) this clinic is a disaster I have an appointment at 9:30 am I came half an hour before and they still haven’t called me it’s 10:25 am I’m super stressed, not to mention how long I have to wait for the doctor …
(Translated by Google) They should close this place, very bad attention…..
I arrived 15 minutes before my appointment and they attended me for 45 minutes by a medical assistant, if you do not speak English you will wait at least …
Impressed with Florida’s new doctors offices spread throughout the area. Great for the people in the city.
This place is worse than a joke, it’s a DANGEROUS joke. You may walk out in worse condition medically than you came in, like they did to me. They botched a very simple procedure and caused me to have to get it fixed in a surgical facility …
Tampa Family Health centers should be shut down and stripped of any state or federal funding. The entire network is a failure to our community. Every negative review is true. I would personally like to speak to the CEO but when you click …
Long lines!
Terrible service.
Dr khan is the best
Always very helpful
Fronr staffia horrible! !!
No wait time in and out 😊😊 …
Great nurses and doctors
Dr. Cassandra is the best.
Front desk staff is the worse !!!
Fast also clean in friendly
Excellent attention! Good job
Staff is very sweet! ❤
Apparently don’t know how to find the phone an answer the mf
Don’t file PAPERWORK here!! They will STEAL your identity!!!!
Very clean office and very professional staff.
Very affordable for people in need and friendly staff
You can never reach them on the phone especially if it’s something important
Nice on the inside …doctor nice but people at the front suck
Very freindly great doctor and AFFORDABLE prices !!!!!
Terrible staff. Very unprofessional. Seems as if they are uneducated in what they do.
Staff and providers are friendly and efficient, building is beautiful and state of the art.
Do not go there trust me do not go there for labs anyway
Keeps on hold for 20mins then hangs up on u . the staff can’t even speaks English. They are worthless!
The staff was great. Everything was nice and clean.
Really helpful best family health center compared to other locations.
Everytime i go the whole staff are nice and its not usually a long wait
Love dr. Thomas
Love this Place Dr.Ryder is such an awesome person and the staff are friendly compared to staff at the other location 15th and Fletcher ( i would never go there again) 😇 …
been scheduled 2 times for 2 appointments and both appointments were scheduled incorrectly. had to
be scheduled 3 times for ONE appointment.
Never go this place, I had fever, went to ER, And ER send me to here. 40 Celsius wait for 4 hrs did not see doctor. What the …
Appointments mean nothing I’ve been waiting ore 2hr over my Appointment.
The staff is top notch
Excellent service and so nice people.they make me feel better just talking to them . Just the causeway blvd center specially Diana and noory and dr Jenefar
The lady at the front was so kind and understanding with everything i didn’t get her name but she was wonderful.
Worst customer service ,The ladies seem they hate theirs jobs .They hate even to say a genuine hello . I wish Tampa family health center could make the effort to make this location better and hire people that don’t end up hating jobs .
Phone appointments? LOL, nah get ready to waste your gas and go in person to make an appointment 🙂. They don’t ever pick up phones . …
They treat me just fine. I love my doctor!
Dr. Soto is da bomb! This is a great clinic. They will take good care of you.
Make sure you get your calls in before 4:30 PM This location likes to turn on the night Answering service 30 minutes early, ( such BULL crap) Happend to me more than once and the night service can do NOTHING for you but relay messages and not the pissed off ones that I want to leave.
It was a pleasant visit this go around
This don’t make sense this people are insane I scheduled a appointment for 8:15 and I went there at 8:16 this people are telling me to come back after 2 week even if it’s my health in first place or I can wait like 5 hours . Horrible service never reccomend to nobody !
Always friendly and pretty fast
They never answer the phone. Little to no descriptions when you go in for an appointment. Just all in all the worst medical place in florida.
the dental office does not work at all the secretary makes preferences with the patients waiting usually make 2 enter with appointments and an emergence … I am here from 7.30 am I am the first and it is 10.30 am and year passed before the others also without an appointment and an inguistizzia and lack of professionalism
Everyone is very rude at front desk they must hate there job. You get nothing from them no smile no eye contact no nothing. Please find people that enjoy there job.
I love these folks, if not for them I would have no health care at all. The facility is clean and affordable when things are tight. Thank you all for being there and taking care of us.
I waited almost an hour in the lobby when I had an appointment scheduled. There was no patients in the back just the staff talking about other patients. Terrible service.
I like this place. Yea u gotta wair but what doctor office doesn’t have u wait? Dr carson is really nice and the girls on the desk are friendly!
I been calling for the past hours and they still no one answer the phone just on hold I wait and 30 minutes and nothing is so sad because my pediatrician is so good but for make the appointment is almost impossible poor service on phone 🙁
The people (At Dental) are excellent, the only downside is that they always do the same thing… you come in for your “2:10” appointment and get called in at 2:45.
I took my daughter here for a school physical and we do not have insurance at the moment because we just moved here from Kansas so in the process of switching insurance and just for a school physical it cost $317.61 absolutely horrible this place is highway robbery!!
They remember my name…. every time I enter the building “Good morning Mr Carter ” that’s Awesome
I love Tampa Family health. They have awesome staff that takes care of you. Clean atmosphere. My doctor and her nurse practitioner rocks
I had a very good experience when I was there two weeks ago. But I travelled and I told them that. My husband called to get the results, they said he couldn’t get them. I want any e-mail to contact them but I can’t find one. I need my results.
Some times you have an appointment scheduled with a provider and then they change it last minute without letting you know so you get a different person I ended up paying for a visit for Them to only check my glucose really I could do that at home and I ended up paying my co-pays.
Horrible if I can give it no stars I would. Stood there a whole 4 hours for the doctor to open the door and check my vitals and told me I was okay they would have my script at the pharmacy. And didn’t bother to realize I needed to see a specialist.
The worst experience I ever had with pediatricians. I’m airforce and tri care referred me here. They treated my children like second class citizens. They are racist, they don’t like white people.
I had a appointment I got there at 12:30 my appointment is at 1, they didn’t call nor tell me that they changed my appointment I had to ask when I’m being seen I wait 2 hours. His is the worst place I’ve ever been to
Dr.Nareesha Khan and her assistance are wonderful with my mother’s care and medical needs. They make a great team.I highly recommend her as a great doctor to have. I’m even thinking of having her as my own primary care physician.
I am diagnosed bipolar and the dr there all of a sudden tells me knowing I have no insurance that until I see psych, she wont write the meds for me anymore. She had been writing them for 2 years at this point. Without insurance, I couldn’t …
It takes them a extreme amount of time to answer phone calls. Automated system said less than 5 minutes hold, I have been on hold over 30 minutes now just trying to make an appointment because their online scheduling NEVER has anything available. Don’t offer online appointment scheduling if you just have to call anyway.
Oh my lord. This place. Rude!!! The little “girls” up front are bad for business. They need training on how to be pleasant as well as being retained on how to do their job correctly BEFORE being placed in front of the customer. I can not …
New to area, medical records in hand, was told over the phone my refills for 3 medications would be no problem. Spent $50 for nothing. Doctor would not prescribe meds I have been on for years…proof in hand. Would not recommend AT ALL.
Worst customer service! Not the clinic staff or the Doctors. It’s the scheduling line! So rude . Please work on it . They should be trained to talk with people. And this is not the first time ! Every time I called to schedule, they are very rude 🙁
When you have an appointment, you shouldn’t have to wait more than 2 flipping hours . Omg!!! the slowest place ever. Seriously EVER!!! NEVER HAD TO WAIT THIS LONG WHEN I HAVE AN APPOINTMENT. Ridiculous!!!!!!! Don’t know what the doctor is like yet. Don’t know if I will find out. I’m about to leave.
FIRE THE AWFUL LADY AT THE FRONT DESK AND THIS PLACE WOULD BE SO MUCH BETTER!!!!!! This place has really great potential and I hope to see it improve. There was one lady at the front desk who was not mindful of patient privacy and …
Always DENTAL is ALWAYS BEHIND!!!! IF you have an appointment plan on it taking another HOUR or MORE before they call you back after scheduled time. *****DO NOT HAVE PLANS FOR THAT DAY AS THEY DO NOT CARE. …
Service has gone down drastically. Many people including pregnant patients stand in line for long time, when the 2/3 receptionists take sweet time to handle people. Very fraustrating experience in the last few encounters.
The two girls up front are so Unprofessional I can’t believe they still have a job. Also, they may not want to assume that just because someone “looks white” doesn’t mean they don’t understand Spanish and doesn’t know that you’re talking …
Dr Battles is in need of time management skills. I guess people go to school and feel their degree allows them I just have patients wait until it is convenient for them. This is even more frustrating when I come from I healthcare …
Exceptional Care by everyone from the front staff to the doctor. Doctor Soto is great. The nurses and assistants are attentive and kind. The Marketplace insurance coordinator is also wonderful and detail oriented. I almost did not want to …
Christina Stair, APRN, seen me today and gave me answers I was looking for about my Diabetes , she wrote orders for medical challenges I have. She was professional, courteous and took a genuine interest with my medical issues. Also nursing …
Although the doctor that I visited with was fine, the administration and billing department were absolutely horrible. I went in for a yearly physical which included bloodwork. After over a month of not hearing back, I called the office. …
This whole facility is TERRIBLE!!! “Dr” Soto -This “Doctor” is the worst I have ever experienced, and SO is this facility. She is uncaring, uninterested, not through in her exams and the whole place is unprofessional. Wrong chart and …
This place is an absolute joke. Had a dentist appt scheduled for my daughter at this location. This is the 3rd reschedule due to the DR not being “available”. After having my daughter and myself take the day off from work and school, the …
This location is crowded, dirty, and they are so rude. I sat for an hour before they told me they moved my appointment back TWO AND A HALF HOURS. I am pregnant and had fasted for this appointment because of a glucose test. Not to mention i spent $45 in uber fees to get here and back home for nothing. They were completely unapologetic.
If I could give it no stars I would! They give you wrong appointments and once you are there they just cancel it not caring about the treatment. The doctors prefer spending 15 min explaining why they won’t see you than to just give you that …
Call center people are rude and disrespectful and there so quick to hang up and do not provide useful information. Please do better.
This is the most disorganized clinic I’ve ever had the misfortune of using. Just calling in for an appointment could take over 30 minutes and you might get disconnected. I have noticed that the call in time has improved as of late, but …
Whatever Manager you have name Shauna is a poor excuse for management I had issues with the office and asked to speak to her. She came out rolled her eyes and went back upstairs. If this way this is office ran I will Facebook Instagram any social media I will yell to the top of lungs to get rid of her.
DO NOT COME HERE!!!
These people made my girlfriend and I wait 3 HOURS for a dental walk in and when it was time to take her in they told her that they were going to have to …
The staff for the pregnancy, and the staff for pediatrician are awesome. I never had a problem with and they love the kids. Today I went in because my youngest daughter had an appointment for the dentist because she was born with 2 teeth …
We’ve been here, with an appointment, for 2 hours and still haven’t seen a doctor. The blonde woman at the front desk talked to everyone like they were children, thank god I didn’t have to talk to her, I just overheard her talking down to …
The front desk staffs don’t know any information I asked and I was upset because just how they didn’t know how to answer any of my concerns they have 0 knowledge …how can a person with no Side of health education work at a doctor …
You have to wait months to get a appointment to the dentist and if you get it be prepared to wait 1 hour and more to be called when you get there 15-20 minutes before your appointment, for regular doctors I can’t complain but the dentist service I don’t recommended
I would give 0 starts if I could. The staff is rude and belittling, and none of my labs were covered because my provider won’t change the code. You aren’t able to speak with your doctor or anyone in the office when you call, you can only …
I had an appointment today. They failed to call me and tell me they no longer took my insurance. Then try to charge me to talk to a doctor that didn’t even have the results of my ultrasound lol what a joke!! …
The Human Resource girl, I think her name is Ely, was very rude. Very little customer service skills and seemed as though she was miserable at her job. She was short and cut me off and made me feel like she didn’t have the time of day. This …
Absolutely disgusting practice. I’m shocked the doctors are allowed to practice at all.
The worst experience I have ever had at this location! I called prior to my visit to see if it was ok to walk in due to the fact I have been feeling extremely ill the past few days. The receptionist over phone explained to me if I arrive …
Рolite and attentive staff in the clinic. Very good impression.
I had a 1pm appointment and arrived early didn’t get seen by a employee til about 45 minutes after I had been there for more than usual time for a patient waiting for appointment. I really hope I don’t have to come back to this location. I felt like the services need more work not enough professionalism, sad.
I scheduled an appointment with Dr. Ross on 03/05/2019 to establish a primary care doctor and have my medication refilled. After taking off of work to go to my appointment, and scheduling almost a week in advance, I was told at the very end …
The front girls, nurses, lab technicians and doctors are great, specially Dr Thomas Drzymala who is caring about patients, I took my dad, he kept lab test on point, called me to tell me that I needed to bring my dad again to continue in control! Very good doctor
Toall the guardians that are taking their children don’t come to this center every time I’m scheduled to come here it’s a bunch of confusion my child appointments get canceled I am not notified no one followed up to see if my child is …
Arrived 15min prior to appointment. Left me in the waiting room for 2 1/2 hours, just to tell me “the x-ray machine is broken, idk why no one told you”. Completely incompetent and unmotivated staff
I would give zero stars if this was possible for the Tampa family health center. This is absolutely the worst doctors office I’ve been to in 46 years. After my initial visit, the follow up with the doctor was two weeks later, they have …
They literally forgot my wife and I half way through the appointment????? We waited for 45min for our nurse to come back but she never did… When we spoke to the info desk they told us the people needed for blood work have gone on break …
Former employee here. I quit shortly after I found out I was being underpaid. I was certified but my newer co worker with no certification was paid more than me. Not only that, they refused to give workers a decent wage. Experiencing this …
This has been the worst experience that I have ever had going to the dentist. They will tell you one thing over the phone and tell you something different once you get there. And please be aware they will not allow you to go in the back …
they don’t deserve even one star they are very unconcerned they don’t care if you have the whole day sitting in a chair waiting I have a very bad experience of that place I don’t recommend it I spent 3 hours sitting waiting for the signing …
By far not impressed with the “doctor” that saw me. He wasn’t very reassuring or didn’t care to help guide me in the right place for my first pregnancy. Didn’t actually “confirm” it either just gave me a list or dos and donts while pregnant 😒 I DO NOT recommend anyone going there ! …
Waited over 2 hours to be taken to the back and I came to my appointment early. Was in the office for a total of 3 hours. Absolutely ridiculous! They don’t care, no respect for people’s time. Many staff members and patients not wearing …
Wonderful and very friendly people and staff… Doctors are great.
The only complaint a have here is the waiting time. The staff are very professional and the installation in general are very clean 👌. …
Good doctors but the best of all Doctor Cenatus, very professional and take his time to explain.
The worst referral team at the Fletcher location I have never encountered. They have delayed my care from my specialist 4 TIMES! If you are “behind with referrals” HIRE MORE QUALIFIED PEOPLE TO DO THE JOB. Coding was also submitted …
Absolutely horrible. Tried for (6) six months for a Referral to Tower Radiology . Tower called them on my behalf they wasn’t able to get the Referral that I needed. .Six to eight months later Igot the news that no woman or man wants. Do not trust these people with your medic care
Lady at front was so rude she asked if I was in pain an then answered it for my sayin it don’t look like it then told me I couldn’t get my teeth pulled there but anywhere else they would
Long wait & short staffed .
Waited on call back for results from MD and no call came . I stoped by a week later to follow up, only to be told doctor wants me to make apt to go over …
I’ve never left a review on google but this place was so bad that I’m leaving one. They scheduled me for an appointment at 10 a.m for obgyn. I show up early. The doctor finally sees me an hour and a half later just to tell me they don’t …
Worst service ever….! They got me waiting 1:30min for my apt and they were people after me for OB that went in first. I made an apt and I fill everything online came 20min early to help them and still WAITING. I’m a health professional as …
There four or five sanitation stands and all of them are empty. it doesn’t matter what day or time.. Empty!! I’ve asked the front desk if they could please fill this sanitizers and their response was “We asked them to fill them, they’re …
Even when you make your appointments these folks fail to allow you to keep your appointments. Many of the doctors miss seeing their patients because they get pulled to work on the bus that travels around the County. My wife gets rescheduled …
It’s so sad to see the Spanish patients struggling to speak the language. And it’s very disgusting hearing the employees talking derogatory about the Spanish speaking patients. Definitely this office needs Spanish speaking personnel and more professional employees.
The facility and parking lot were immaculate. The staff was friendly and helpful. There weren’t very many people there — the least I’ve seen in fact, since covid. I saw a physician who was very professional, answered all of my questions, and was also thorough. My thanks to the entire staff!!!
My daughter continues to have to fight to get diabetic meds and other important meds Winn Dixie as well as I have to repeatedly call them with no response.many times.takes 6 weeks or more to get an appointment has gone way down.needs improvement
Although they do have some amazing doctors there pharmacy is terrible. The ladies are usually so rude at the pharmacy, every time I call to refill my script they never answer the phone and they take 2-3 hour lunch breaks which is ridiculous… I have had many issues with this pharmacy before and I’m tired of it
Do not waste your time going here, those who attend do not know ANYTHING, apart from that you must wait for the Supposed Doctor for at least an hour after the technician attends you… Then “the doctor” comes to give wrong diagnoses, I …
At first it was ok and has recently been terrible. Doctor changed my medication which dropped my levels then denied prescription refills for previous medication telling me to make a follow up appointment and I can’t get in for 2 months. My …