Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Terrible hospital. Bills third party for their physicians through Zotec, who immediately sends your bill to collections rather than notifying you you have a bill. This hospital is funded by state dollars and debt collection/fraud, …
I am here right now and we have been here for 3 hrs and we have only got seen twice and they never checked on us making sure we didnt need anything and its just crappy service and i am not satisfied with our care at all
Honestly worst having a child experience. Lack of communication long story short they have no idea what’s going on. If u can have your child else where do so.
Absolutely disgusting, our son had tubes put in here at 7 am were back due to bleeding 12 hours later and now weve been here 2 hours and nobodys doing anything!!
We went and sat in the waiting room for 3 hours and didn’t even get seen because it was getting late . And there was no one to ask when we could be seen… horrible e.r
Went to labs very slow and behind. Same with xray. Have been here since 10am. Went to ortho behind, pre surgery behind. Now waiting again. Very disorganized
had no clue what we were doing !!! took me in to get b/p and pulse and sent me back out to waiting room… never got called in again so i left and went to Pennhighlands ELK !!! (not so sure if either of them know wth they are doing !!! )
Awful service and one of the dirtiest hospitals I’ve ever seen…there’s dust and dirt everywhere, mainly in the main hospital where the most critical patients stay…most staff seem tired, and overwhelmed
moms surgery was done at 11:30. Was schedule for 2 months…so no surprise. 5 hours later and there is still no room for her to come to….they are still cleaning…. …
Long waits, very unprofessional staff from registration to nurses to doctors. I hated going here because I always got the feeling nobody cared. Thank God we moved away from this place altogether.
Penn highland Dubois has very nice and polite staff members and the ICU let’s u check on your love ones but there my hero’s cause they saved my mom’s life and also they understand I’m partically deaf n respect that
We are currently waiting in the ER having waited an hour and 15 minutes without a nurse or doctor seeing her. My wife is in agony, crying from the pain. This is inhuman.
Waited in line for 40 mins and I was the only one there .Then after they took the script it’s not covered under my insurance like I told them .they said they couldn’t fill it after a HOUR. Go to the medicine shop or CVS .
I think that individuals needing Mental Health Services are now having to travel to Dubious. With no regards to patients they are closing the St. Marys office. How many people won’t get the help they need, because they might not have transportation???????
The E.R. is a very poor excuse for a medical facility. They diagnose symptoms instead of trying to find out what’s actually going on. First time I ever threw up blood in my life and they said I had the flu but I did not. I was short of …
The staff were very considerate and helpful.I know that staffing is tough and our healthcare system is on the verge of collapse.So any small points are inconsequential.It is the fact that others cared enough,that i strive to be a better …
Use their pediatric group in punxsy. It’s a joke of a waiting room because they moved some gynecologist in. Never have seen more than 2 people in there Punxsutawney Area hospital needs their own pediatric unit
This place is absolutely trash! They don’t have any manners whatsoever! They don’t knock, they barge in and grab stuff out of the closet walk out and don’t close the curtain after walking out! The rooms are disgusting there’s food and …
Penn Highlands Cardiovascular Care Unit took wonderful care of my husband. He had a quintuple bypass. From diagnosis to sergery to recovery to follow-up care they were awsome.
This hospital is a joke. People with pain and injuries sitting in the waiting room for hours, people in cots in the hallways. Id rather die at home than be treated here
We had great experiences with the doctors, nurses, and staff, but got a bit of the run around with billing and we’re only reimbursed for 1 billing mistake nearly a year later. The hospital was clean.
Can’t believe I am sitting here in registration listening to the workers discuss the patient in front of us that he is supposed to be on access and upmc and his insurance information!! Lower your voices show some professionalism wish I could tape this but pretty sure it’s a HIPAA violation
They stink, my father is not getting any quality care at all. He has been diagnosed with cancer and has transported to and from the DuBois nursing home, rehab and hospital because no one is doing there job. Live in Philadelphia, they need …
Disrespectful staff, has no concerns about their patients friends or family. I talked to Ashley in the ER department and she treated me like garbage. Ashley I hope you are in an emergency situation and your friendsfriends think you died for days.
I had an amazing nursing staff and doctors while I was in labor with me son. And even the scary moments of my pregnancy when I needed to be taken to the ER the staff was incredible and I was seen right away.
This hospital destroyed & tore my family apart Ruined my reputation. Abused my father, neglected my newborn & the unbelievable judgemental comments made to my face. Disgusting monsters.
There has been more than one occasion of which my sensitive personal medical information was not protected and a breach of the HIPAA regulations have occurred.
Good hospital highly recommend it better than one In st Mary’s pa I had good experiences at dubois ; there really nice at dubois I try stay out of hospitals but I highly recommend
Maternity ward and NICU are absolutely amazing units. Very caring and kind staff. I’ve been to the er twice and both times it was a pleasant experience with the staff and doctors. I highly recommend this hospital
This place to me sucks, was brought in by ambulance at 4pm and just got put in a room, have answered why I’m here 15 times now, in 5 hours being here that’s the best they can do, I’m sure it’s a book at the publisher by now why I’m here …
I had surgery at Penn Highlands Dubois in January of 2015 ‘ I had a knee replacement at which time I got an infection in my knee. Now 21 months later after 3 more surgeries at UPMC Hamott in Erie Pa I am able to stand for short periods of …
This place has went to the dogs since Penn highlands took over.
Waiting for hours in the ER dealing with kidney stones sucks. And no one seems to care. Second time this has happened. …
Would give 0 stars if I could. Only visit this hospital if your wish is to die. They’re very unprofessional and no one in the building knows how to do their job. The worst running hospital I’ve ever seen. You’re better off driving two and a half hours to a hospital that actually cares about their patients and know what they’re doing.
When going to the ER my husband was not seen by a medical physician, but by a Physician Assistant who was very unknowledgeable. In any procedures that were performed he had to request them to be given.She did not initiate any examination techniques. Questionable anatomy knowledge.
My brother was transported to this hospital with low oxygen levels, confusion, extremely high white blood count. Admitted over night released next day with same issues. Brought him home to the same issues. Ridiculous Drs.on the 2nd floor …
This place is terrible. Took my wife in for extreme pain, I even called in ahead of time to make sure someone could get her in the wheelchair but nope! Got there and had to have someone go get me a wheel chair and then wheel her in myself. …
They don’t even deserve 1 star. They spend all this money on remodeling when they should spend it on having more than 1 dr on duty.
Got there, went thru registration and got x rays done then sat in waiting room …
How many times have you paid the same bill? Me three times, why because they put in your old insurances and bill them as well as your current insurance. Penn Highlands is robbing all of us. Thats what happens when corperations buy your …
Complete joke of a medical facility. Unprofessional, unknowledgeable, and no compassion. Went in the er with a left knee injury… They started by checking my right knee which is fine, then after almost 2 hours gave me a ibuprofen and a …
Went to the Q-Care – I was #2 in line and sat there for almost 1hr. Had to wait for PA to be available then I was finally able to see her! I discribed my symptoms and that I am very prone to namonia and I normally need antibiotic so that …
I fell and broke my hip, two and one-half hours from home. I was treated well and received great care. Dr.Richman performed a hip replacement, I am walking as before with no problems. Thanks to the Doctors and Staff for the excellent care.
They wanted to separate me and my 11 year old son in the ER. He wanted me by his side. Terrible car accident and they took forever getting him meds. Weeks later find glass in my arm.. because they did not do a proper assessment of me. …
I agree with the rating below. I lost my mom to this place. I may have came out alive. But I blame the doctor. He only cares about the money he would receive from her condition.
I do agree that the ER services weren’t all that decent, but the Behavioral Health Unit is great and it’s continuing to improve. They recently hired a doctor that worked with me as a inpatient psych doctor at CPC and the doctors an …
I go every time thinking it will be better. And one time it really was. But that was it. My husband slipped and fell on ice in the driveway. Really messed up his shoulder. They have him tylenol. (Because of the opioid epidemic always …
On April 10th I was tested, and tested positive, for COVID. They also tested me for 2 strains of the flu. COVID tests are supposed to be covered 100% by insurance however they billed my insurance with the wrong code. Now I am on the hook for $650 because they billed my insurance the wrong code – likely on purpose.
I applied for a job at this facility in the MIS dept. Their HR dept is terrible. The interview was pretty good. I have three college degrees and they sent me a letter in the mail, which was very unprofessional. I asked to speak to the CEO …
Worst. I had to take an ambulance over to the hospital. I lost feeling in my face and both my arms. My face was swollen and i was having trouble breathing. When I got there. They didn’t do a breathing treatment. I was there for 3 hours they …
I use to love this hospital 15 years ago but when I came recently WOW the change there were none of the veteran staff left all new grads who have no problem saying how bad it is there and can not wait to get out. Most of my friends now goto …
I am VERY DISSATISFIED with their service. If there were a way that I could leave a review with zero stars I would have. My father has been under this hospitals care for a few days now, after being transferred there from another facility. …
This small hospital has given up caring about the patient/healthcare provider relationship and gone mediocre in it’s attempt to become well known. I would recommend ANYONE who is not in dire need to go to a surrounding hospital for small …
My mother had a stroke. She came in at 5pm yesterday, it’s 2pm and still no doctor with information on her test results. We asked the ER Doctor, was it a stroke? He said well I’m ask her ?! 5 times asked the nurses for aspirin for my …
The staff has no interest in helping elderly patients and are borderline, if not fully, discriminatory and abusive toward them. My very weak, fragile grandmother had just had an emergency surgery and while she was getting discharged the Aid …
Was in the ER during non-peak times after a doctor sent me to them and called ahead fearing a medical emergency. Sat in the waiting room in extreme pain for over an hour before I was helped. One of the nurses who assisted me was very kind …
My son was away on camping trip 4 hours away from home. We received a phone call from him saying he was sick and in a lot of pain. We drove 4 hrs to pick him up and ended up stopping at hospital where we found out he needed surgery asap due …
I went to the ER with horrible pain on both side of my back. My PCP told me it could possibly be due to kidney failure. The only problem was she wouldn’t respond to my attempts to contact her to see what to do so I went on the emergency …
Terrible every time. I bring my elderly grandma for blood testing at the laboratory in the hospital regularly. Every time there is no worker there to take the blood. She has to wait an hour or more. No one working there cares a bit! Elderly and sick patients waiting when no one is staffing the laboratory is ridiculous.
My husband had a procedure done today and everyone were kind and professional EXCEPT a young lady who weighed him and took him in to the prepare room. You see my husband’s name is Robin and she laughed and snickered for five minutes about …
Considerate staff. Trusted Doctor. I regret that my procedure is always pushed back and it ends up taking far longer then it should. I have to beg friends to take me to and from hospital and when they find out I won’t be leaving as …
I have heard nothing but wonderful things about the doctors and care at Mt. Nittany. It’s unfortunate that it’s a longer drive to get there, but it is your health and your life. I wouldn’t gamble on the chances you would be taking by seeing anyone at this hospital or anywhere affiliated with the Penn Highlands name on it.
5 minute test and was told results would be ready in 30 mins. Here we are 4 hours in and still waiting. Ask to see the doctor 3 times and still no doctor. Slowest rudest hospital I’ve ever encountered. I wouldn’t recommend this place to my worst enemy.
I went to the DuBois ER for severe diarrhea, abdominal pain, and bloody stool. In fact, by the time I got to the ER I was only passing blood. I sat in the waiting room for half an hour, then watched as another patient was taken back before …
My husband and I heard great things about dubois maternity ward. We gave birth to our son there and the entire staff were incredible. They made us feel at home and was there whenever we needed them. The only problem is the one pediatrition. …
Went in with severe pain in my stomach. They gave me a cat scat that showed I have an umbilical hernia. Doctor came back in and said that she didn’t think that’s what’s causing the pain, gave me more pain meds and sent me home. No other …
I have a shoulder issue. Had regular xrayed on 4/7/17. Pain so bad went to ER 4/8/17 at 12:30am. I was only one in waiting room. Only 2 patients in patient rooms. First thing I noticed was how depressing the surroundings were. Not real …
Very poor communication with family. My mom who is elderly was in for a fractured hip. Because of her cardiac history I was told she would need cardiac clearance before going to the OR. I called in at 6 oclock Monday morning. She was to …
I went to Dubois Hospital today for x-rays. They don’t have any appointments, it first come first serve. The place was so crowded people were waiting in thehall. I waited over a hour and saw not 1 person cleaning anything. The pad pens are …
I had liver biopsy done, told them something wasn’t right and I was in a lot of pain, was told to walk it off and sent home! A few hours later I was e r due to internal bleeding when biopsy was preformed. Hospital had no beds, was made to …
My grandson 2 was sent to the ER by his Dr. because he had a high fever. He sat for 2 hours in the ER and when no one checked on him his mother had to go to the receptionist to complain. They said they get him something to drink and an …
I have had problems with Penn Highlands the last two years, both hospital and their doctors facilities. Your information never seems to be safe with them (as I think some staff discuss your personal information with outside sources) and …
Nurses had continuously poke my gf who doesn’t like needles in the first place claiming they can’t find or hit a vein. Like you mean to tell me you can’t do your job? I’m a tough customer but my moms been a nurse for years, they’re just amateurs here.
We just had our first baby here! Everyone from the nurses to housekeeping were phenomenal and so genuine. We couldn’t have had a better experience and we are so thankful for Penn Highland’s staff for being the absolute best.
It’s my Understanding that DuBois Medical Supply is owned by Penns Highlands now .. The customer service at this Store is a nightmare.. No consideration.. No Courtesy, No manners .. Take advantage of customer by making them paying for stuff …
I was just here for same day surgery. All the staff I had was so respectful and nice. They were awesome about making alterations to my care that most overlook or blow off. This was the best I’ve ever been treated as a patient. Thank u guys for making this surgery comfortable and being so good to me
Went to registration as requested for my surgery Tuesday afternoon on 10/20/20. The woman who sat on the far left with her hair pulled up made me feel like I totally inconvenienced her by being there. She was having a bad day and openly …
Just returned home from the Covid 19 vaccine Clinic at the DuBois Jr. High. I congratulate Penn Highlands Healthcare on providing this service to the community. It was very organized, everyone was extremely helpful. I never felt “crowded” and never waited in line.
Excellent job!
I had an excellent experience at PH DuBois. Having been diagnosed with breast cancer, I was given superior care and treatment. Throughout the numerous surgeries, tests, and appointments, I was always treated in a timely manor with concern …
I don’t know where to begin. They do not care about people. They only care about taking or withholding your money. Thinking of other hospital systems in the area, this place is a joke. It’s like the walmart of all hospitals – you hate …
This office is very rude. I have severe memory problems and waited months to see them about it. When my appointment time and day came I did not remember. Soon as I realized that I missed it the employee who answered told me because I …
I just had the worst experience I’ve ever had at a hospital here. My nurse lauren was the most inconsiderate lazy nurse I’ve ever met. The exact type of person who should not be caring for people. I have a broken bone in my face and can’t …
Giving a 1 star because it made me. For the amount of money the hospital charges is unbelievable for the complete lack of service it provides. There has been people waiting in the ER for 9hrs just to be seen. I always have hated going to …
If you want your loved ones to die I’d send them here worse care worse doctors worse nurses . I’d advised to take your loved ones every where but here . How some of these doctors when through med school is beyond me. It’s ridiculous that the people in our town have to deal with poor care .
We were in need of a Neurologist. We were having a very difficult time in resolving my wife’s condition. She is prone to emotional outburst because of this condition. One of your Neurologist was working with her when an outburst do to …
Wish I could rate it even lower. It’s so short staffed it’s ridiculous, and they want to expand. With what staff? Went into the emergency room in the evening, after trying to go to q care earlier, which was open but not taking anyone, sat …
I have to wonder if these bad reviews are here becuase, maybe it is/was your attitudes instead? Just a passing thought because, yeah it can’t be EVERYONE working there with horrible attitudes, seriously, check yourselves as well.
I have attempted numerous times to have my medical records sent to my PCP in Erie Pa for a upcoming appointment. I have conformation # and no response. I have had my PCP also contact the medical records department with no response. I have …
While transporting my son home from new Jersey after a liver transplant we had to stop here for a medical issue. Your ER was great to us , got us right in and had him better in hrs. Thank you I am forever grateful.
I came here because of my heart montor went off because my blood pressure 94/63 but the nurses just sat out there talking I think icu 2nd shift is just here to get a pay check!!! I had to make the bed alarm go off before they came in to see what’s going on in here.
I could overlook the absolutely atrocious treatment and being ignored for hours at a time and the general neglect to not leave a review because we all already expect that, I’m drawing the line at the cashless vending machines
I had Covid in March of 2021 and I spent 5 days in the hospital. Everyday construction outside would start at 6 am. The excavator with a jackhammer would start pounding cement outside my window. It felt like they were tearing down the …
My daughter who is only 1 had to have a procedure done at Penn Highlands Dubois. They scheduled a phone assessment a few days prior, the appointment time came and went they never called I called in and they had no clue what was going on …
Penn Highlands gets a lot of bad reviews from people who don’t get in the ER in an hour for something not emergent, or don’t listen to their doctors and end up with worse issues because of it. …
I arrived at PHDubois via Life flight from PHElk due to my oxygen needs from Covid. I spent 67 days hospitalized between there and McKeesport. I received the best care in the ICU and also the rehab unit. There were a few staff I didn’t care …
Place is full of incompetent employees. They also price gouge hard for basic services. Over 250 for a lab test and over 600 for a urine sample. I will never go back and I recommend you don’t either. This place is a joke and the office staff are dumb as rocks.
I received excellent care here.They found what Brookville Hospital could not.And I appreciate the Doctors, nurses and everyone who has helped me….I wanna give a Huge Shout out to Nurse Direinda or Direnda maybe Dirienda …I can’t remember how to spell it but I believe she is an RN there and she absolutely awesome …..
I had surgery on Friday, the staff in The OR we’re the best the nurses names were Tammy, Tarra, Alyssa they went out of their way to answer all my questions. The nurses and my surgeon and anyone else who helped me gets five stars for sure. Great job THANK YOU.
Penn Highlands Dubois is definitely my preferred hospital. I go here every month for infusions, have had two minor procedures done here, multiple MRIs, and one emergency room visit.I have been completely satisfied with my treatment every …
Arrived at Triage, lights out no one in sight. Numerous people asking if anyone is working. Hospital staff walking by without a question of have you been helped. How is this place allowed to function as a healthcare facility.
Staff “lost” EEG results. After 10 days, offered zero resolution – essentially saying the test wasn’t relevant. They did not offer to redo test, remove costs or look into what happened. This is neglect. The results were supposed to be sent …
My wife stayed in the hospital and while there she told me and I witnessed horrible physical,mental and verbal abuse by the highly unprofessional staff. We opened a complaint with the hospital and they took ZERO accountability! My wife’s …
This facility is generally disgusting. This isn’t a rare occurrence it’s always filthy. In fact the imaging waiting room chairs are all worn through and look like a cat scratched through the cushion on each and every one which is also …
On 8/20/21 I had emergency traumatic extensive surgery here. Yes my life was saved. But the treatment I received at the hands of the staff was deplorable. I can’t even go into some of it here..there is so much. Most of the PCA staff was …
I actually had a good experience there with all the people and nurses.
I went in for surgery this past Thursday and everyone was nice and polite and caring. They all took real good care of me and there was a nurse sitting right …
Price gouging monsters. Care more about money and adding on to the building (new “excellence building” is a huge eyesore) than anything else. Some really great employees and also some really miserable/awful ones!
This hospital is the very definition of insanity. I’ve been having health issues for over 2 years and everytime I come here with a problem they do the same exact test expected different results. The last week I came in twice with breathing problems and I never saw a doctor once.
So… with my pregnant fiancée of whome had pain all over migraines and was worried about the baby. Tested negative for covid when being admitted. Sat for 3 and a half hours no nurse. We’re in the small room beside the admission room. 2 …
This hospital is all about money and 0 care.. As long as they keep adding onto their buliding they can careless about any human that walks in that door.. Unbelievable!!! I will drive 2 hours to a different ER .. How do you let someone who …
If I could give 0 stars, I absolutely would. I went up to the emergency department on Saturday night. The nurse acted as though I was ruining her life just by walking through the door. I was put into a room where I was ignored for 4 HOURS. …
If you go to the #PENNHIGHLANDSDuBois EMERGENCY Room, and Nurse #MarlenaEhrensberger is rude, obnoxious, accusing, denies you assistance, medication, water and refuses to explain your healthcare assessment to you or your family members – REPORT HER IMMEDIATELY to the US DEPT OF HEALTH, DEPT OF ACCREDATION AND COMPLIANCE.
I have a fever of 102.4. having cold sweats and feel like I’m going to pass out. My body aches from head to two. My wait time has been three hours now and just now beening seen.
I have issues with my it band. Went in to have it looked at. It took longer to get my discharge papers than it did for the nurse to decide what was wrong. Never looked at my leg, never even went to a room. Will be going to Pittsburgh from now on. A absolute waste of my time.
The maternity ward is a joke. The nurses are excessively rude, have no concerns for newborns or the mothers. I wouldn’t trust them to take care of a goldfish let alone another human being
Worst hospital to go to after a motor vehicle accident. The staff is very lazy when it comes to paperwork and are incapable of answering the phone. I have left 3 voicemails since 9/11/22 and as of 9/20/22 you have responded to ZERO of them. …
I agree with other people giving reviews Pennhighlands Hospital is dedicated to buildings and buying out all the smaller hospitals around them. Then they have cut staffing so severely in reception, billing and nurse staffing that they …
I had a biopsy. I paid for it advance when they called me. So much was extra & they billed, more than my insurance said was allowed. They always do. Whatever the biopsy says is now immaterial. I can’t afford the care. Penn Highlands, your …
Took my 2 year old in tonight he has been grasping his side/ribcage area doubling over in pain. Get to check in and the intake nurse who had a terrible attitude informed us that some people had been waiting for 6+ hours. …
I took my mother to their ER on 10/26 afternoon. We have been waiting 3 hours now in the lobby for her to be taken back. The people beside us said they had been waiting 4 hours. They just gave up and left. They said they were going to try …
I delivered my fourth baby here just within the last week. The car received 15 years ago and now has been consistent and I have found that the nursing staff in maternity to be excellent. I never had a nurse that didn’t care or constantly …
I walked in around 7 am of the first snowfall of the season with an infection, was treated very well in the ER, and all my tests were completed within an hour of walking in. They knew I had to be admitted, and to be honest waiting for a …
Terrible hospital. Bills third party for their physicians through Zotec, who immediately sends your bill to collections rather than notifying you you have a bill. This hospital is funded by state dollars and debt collection/fraud, …
Worthless!
Horrible hospital
Great NICU.
Very nice and friendly
Always friendly staff
This place is horrible !!!
The good work day have
Fantastic!
Like the 24 hour pharmacy
I was treated very well thank you.
The hospital is nasty and dirty…discusting…
Very kind staff
Sat in waiting area over 2 hrs waiting to be seen for low back pain
Quick service today
Behavioral health is good but the ER is stressful
Terrible experience. Contacting multiple attorneys as I type this.
Sat for 3 hours waiting in the waiting rm to get my son seen for him cutting open his neck
The ICU has bed bug .
Just here to visit. OK parking and easy to navigate the halls, doors, and elevators.
The Call center is a joke, why in the world would anyone have to wait to get through to a doctor’ terrible service
Avoid at all cost almost killed my wife rude incompetent expensive. Go to Pittsburgh if at all possible
Excellent Care. The staff is excellent and the Nursing staff is exceptional!
My favorite hospital, they seem to know what their doing.
Went right in to the ER and was out in 3 hours with all the testing. Amazing, friendly and knowledgeable stuff. Thanks
I am here right now and we have been here for 3 hrs and we have only got seen twice and they never checked on us making sure we didnt need anything and its just crappy service and i am not satisfied with our care at all
Was here for same day surgery. All staff was efficient and kind. Everything went as planned.
Honestly worst having a child experience. Lack of communication long story short they have no idea what’s going on. If u can have your child else where do so.
Absolutely disgusting, our son had tubes put in here at 7 am were back due to bleeding 12 hours later and now weve been here 2 hours and nobodys doing anything!!
We went and sat in the waiting room for 3 hours and didn’t even get seen because it was getting late . And there was no one to ask when we could be seen… horrible e.r
Worst hospital ever. Don’t care about their patients or their employees. All they care about is money money money and expanding.
3D Mammo available at Punxsutawney Area Hospital – December 2015!!
Get the most accurate mammogram possible! Cancer has nowhere to hide!
Went to labs very slow and behind. Same with xray. Have been here since 10am. Went to ortho behind, pre surgery behind. Now waiting again. Very disorganized
I love Dubois and would recommend this hospital to anyone who needs help
had no clue what we were doing !!! took me in to get b/p and pulse and sent me back out to waiting room… never got called in again so i left and went to Pennhighlands ELK !!! (not so sure if either of them know wth they are doing !!! )
I had a wonderful birthing experience with both of my sons. Great staff in labor & delivery.
The nursing staff are so kind and caring! Dr. Russio is an amazing doctor ! Thank you for all you did for my family!
Awful service and one of the dirtiest hospitals I’ve ever seen…there’s dust and dirt everywhere, mainly in the main hospital where the most critical patients stay…most staff seem tired, and overwhelmed
Just had an MRI there. Excellent facility and top notch care. I cannot believe someone is on here complaining about an employees sweater!!!
Waited for 7 hours to be seen and still didn’t get to see a doctor.
moms surgery was done at 11:30. Was schedule for 2 months…so no surprise. 5 hours later and there is still no room for her to come to….they are still cleaning…. …
Long waits, very unprofessional staff from registration to nurses to doctors. I hated going here because I always got the feeling nobody cared. Thank God we moved away from this place altogether.
Penn highland Dubois has very nice and polite staff members and the ICU let’s u check on your love ones but there my hero’s cause they saved my mom’s life and also they understand I’m partically deaf n respect that
We are currently waiting in the ER having waited an hour and 15 minutes without a nurse or doctor seeing her. My wife is in agony, crying from the pain. This is inhuman.
Waited in line for 40 mins and I was the only one there .Then after they took the script it’s not covered under my insurance like I told them .they said they couldn’t fill it after a HOUR. Go to the medicine shop or CVS .
My sister was sent to the ER by her doctor . They barely looked at her, wouldn’t monitor or admit her. Sent her home!
I think that individuals needing Mental Health Services are now having to travel to Dubious. With no regards to patients they are closing the St. Marys office. How many people won’t get the help they need, because they might not have transportation???????
The E.R. is a very poor excuse for a medical facility. They diagnose symptoms instead of trying to find out what’s actually going on. First time I ever threw up blood in my life and they said I had the flu but I did not. I was short of …
The staff were very considerate and helpful.I know that staffing is tough and our healthcare system is on the verge of collapse.So any small points are inconsequential.It is the fact that others cared enough,that i strive to be a better …
Use their pediatric group in punxsy. It’s a joke of a waiting room because they moved some gynecologist in. Never have seen more than 2 people in there Punxsutawney Area hospital needs their own pediatric unit
This place is absolutely trash! They don’t have any manners whatsoever! They don’t knock, they barge in and grab stuff out of the closet walk out and don’t close the curtain after walking out! The rooms are disgusting there’s food and …
Penn Highlands Cardiovascular Care Unit took wonderful care of my husband. He had a quintuple bypass. From diagnosis to sergery to recovery to follow-up care they were awsome.
This hospital is a joke. People with pain and injuries sitting in the waiting room for hours, people in cots in the hallways. Id rather die at home than be treated here
We had great experiences with the doctors, nurses, and staff, but got a bit of the run around with billing and we’re only reimbursed for 1 billing mistake nearly a year later. The hospital was clean.
Can’t believe I am sitting here in registration listening to the workers discuss the patient in front of us that he is supposed to be on access and upmc and his insurance information!! Lower your voices show some professionalism wish I could tape this but pretty sure it’s a HIPAA violation
They stink, my father is not getting any quality care at all. He has been diagnosed with cancer and has transported to and from the DuBois nursing home, rehab and hospital because no one is doing there job. Live in Philadelphia, they need …
Disrespectful staff, has no concerns about their patients friends or family. I talked to Ashley in the ER department and she treated me like garbage. Ashley I hope you are in an emergency situation and your friendsfriends think you died for days.
I had an amazing nursing staff and doctors while I was in labor with me son. And even the scary moments of my pregnancy when I needed to be taken to the ER the staff was incredible and I was seen right away.
This hospital destroyed & tore my family apart Ruined my reputation. Abused my father, neglected my newborn & the unbelievable judgemental comments made to my face. Disgusting monsters.
There has been more than one occasion of which my sensitive personal medical information was not protected and a breach of the HIPAA regulations have occurred.
Good hospital highly recommend it better than one In st Mary’s pa I had good experiences at dubois ; there really nice at dubois I try stay out of hospitals but I highly recommend
Maternity ward and NICU are absolutely amazing units. Very caring and kind staff. I’ve been to the er twice and both times it was a pleasant experience with the staff and doctors. I highly recommend this hospital
This place to me sucks, was brought in by ambulance at 4pm and just got put in a room, have answered why I’m here 15 times now, in 5 hours being here that’s the best they can do, I’m sure it’s a book at the publisher by now why I’m here …
I had surgery at Penn Highlands Dubois in January of 2015 ‘ I had a knee replacement at which time I got an infection in my knee. Now 21 months later after 3 more surgeries at UPMC Hamott in Erie Pa I am able to stand for short periods of …
They all are awesome and wow they care bout the patients and they are heros too. Thank you for being your best and wow best hospital also too.
This place has went to the dogs since Penn highlands took over.
Waiting for hours in the ER dealing with kidney stones sucks. And no one seems to care. Second time this has happened. …
Would give 0 stars if I could. Only visit this hospital if your wish is to die. They’re very unprofessional and no one in the building knows how to do their job. The worst running hospital I’ve ever seen. You’re better off driving two and a half hours to a hospital that actually cares about their patients and know what they’re doing.
When going to the ER my husband was not seen by a medical physician, but by a Physician Assistant who was very unknowledgeable. In any procedures that were performed he had to request them to be given.She did not initiate any examination techniques. Questionable anatomy knowledge.
My brother was transported to this hospital with low oxygen levels, confusion, extremely high white blood count. Admitted over night released next day with same issues. Brought him home to the same issues. Ridiculous Drs.on the 2nd floor …
This place is terrible. Took my wife in for extreme pain, I even called in ahead of time to make sure someone could get her in the wheelchair but nope! Got there and had to have someone go get me a wheel chair and then wheel her in myself. …
They don’t even deserve 1 star. They spend all this money on remodeling when they should spend it on having more than 1 dr on duty.
Got there, went thru registration and got x rays done then sat in waiting room …
How many times have you paid the same bill? Me three times, why because they put in your old insurances and bill them as well as your current insurance. Penn Highlands is robbing all of us. Thats what happens when corperations buy your …
Complete joke of a medical facility. Unprofessional, unknowledgeable, and no compassion. Went in the er with a left knee injury… They started by checking my right knee which is fine, then after almost 2 hours gave me a ibuprofen and a …
Went to the Q-Care – I was #2 in line and sat there for almost 1hr. Had to wait for PA to be available then I was finally able to see her! I discribed my symptoms and that I am very prone to namonia and I normally need antibiotic so that …
I fell and broke my hip, two and one-half hours from home. I was treated well and received great care. Dr.Richman performed a hip replacement, I am walking as before with no problems. Thanks to the Doctors and Staff for the excellent care.
They wanted to separate me and my 11 year old son in the ER. He wanted me by his side. Terrible car accident and they took forever getting him meds. Weeks later find glass in my arm.. because they did not do a proper assessment of me. …
I agree with the rating below. I lost my mom to this place. I may have came out alive. But I blame the doctor. He only cares about the money he would receive from her condition.
I do agree that the ER services weren’t all that decent, but the Behavioral Health Unit is great and it’s continuing to improve. They recently hired a doctor that worked with me as a inpatient psych doctor at CPC and the doctors an …
I go every time thinking it will be better. And one time it really was. But that was it. My husband slipped and fell on ice in the driveway. Really messed up his shoulder. They have him tylenol. (Because of the opioid epidemic always …
wish i could give it zero terrible hospital just go somewhere else itll take longer to get there but itll be worth it
On April 10th I was tested, and tested positive, for COVID. They also tested me for 2 strains of the flu. COVID tests are supposed to be covered 100% by insurance however they billed my insurance with the wrong code. Now I am on the hook for $650 because they billed my insurance the wrong code – likely on purpose.
I applied for a job at this facility in the MIS dept. Their HR dept is terrible. The interview was pretty good. I have three college degrees and they sent me a letter in the mail, which was very unprofessional. I asked to speak to the CEO …
Level of care received was great – billing and dealing Penn Highlands representatives after the fact, not so much. …
Worst. I had to take an ambulance over to the hospital. I lost feeling in my face and both my arms. My face was swollen and i was having trouble breathing. When I got there. They didn’t do a breathing treatment. I was there for 3 hours they …
I use to love this hospital 15 years ago but when I came recently WOW the change there were none of the veteran staff left all new grads who have no problem saying how bad it is there and can not wait to get out. Most of my friends now goto …
I am VERY DISSATISFIED with their service. If there were a way that I could leave a review with zero stars I would have. My father has been under this hospitals care for a few days now, after being transferred there from another facility. …
This small hospital has given up caring about the patient/healthcare provider relationship and gone mediocre in it’s attempt to become well known. I would recommend ANYONE who is not in dire need to go to a surrounding hospital for small …
My mother had a stroke. She came in at 5pm yesterday, it’s 2pm and still no doctor with information on her test results. We asked the ER Doctor, was it a stroke? He said well I’m ask her ?! 5 times asked the nurses for aspirin for my …
The staff has no interest in helping elderly patients and are borderline, if not fully, discriminatory and abusive toward them. My very weak, fragile grandmother had just had an emergency surgery and while she was getting discharged the Aid …
Was in the ER during non-peak times after a doctor sent me to them and called ahead fearing a medical emergency. Sat in the waiting room in extreme pain for over an hour before I was helped. One of the nurses who assisted me was very kind …
My son was away on camping trip 4 hours away from home. We received a phone call from him saying he was sick and in a lot of pain. We drove 4 hrs to pick him up and ended up stopping at hospital where we found out he needed surgery asap due …
I went to the ER with horrible pain on both side of my back. My PCP told me it could possibly be due to kidney failure. The only problem was she wouldn’t respond to my attempts to contact her to see what to do so I went on the emergency …
Terrible every time. I bring my elderly grandma for blood testing at the laboratory in the hospital regularly. Every time there is no worker there to take the blood. She has to wait an hour or more. No one working there cares a bit! Elderly and sick patients waiting when no one is staffing the laboratory is ridiculous.
My husband had a procedure done today and everyone were kind and professional EXCEPT a young lady who weighed him and took him in to the prepare room. You see my husband’s name is Robin and she laughed and snickered for five minutes about …
Considerate staff. Trusted Doctor. I regret that my procedure is always pushed back and it ends up taking far longer then it should. I have to beg friends to take me to and from hospital and when they find out I won’t be leaving as …
I have heard nothing but wonderful things about the doctors and care at Mt. Nittany. It’s unfortunate that it’s a longer drive to get there, but it is your health and your life. I wouldn’t gamble on the chances you would be taking by seeing anyone at this hospital or anywhere affiliated with the Penn Highlands name on it.
5 minute test and was told results would be ready in 30 mins. Here we are 4 hours in and still waiting. Ask to see the doctor 3 times and still no doctor. Slowest rudest hospital I’ve ever encountered. I wouldn’t recommend this place to my worst enemy.
I went to the DuBois ER for severe diarrhea, abdominal pain, and bloody stool. In fact, by the time I got to the ER I was only passing blood. I sat in the waiting room for half an hour, then watched as another patient was taken back before …
My husband and I heard great things about dubois maternity ward. We gave birth to our son there and the entire staff were incredible. They made us feel at home and was there whenever we needed them. The only problem is the one pediatrition. …
Went in with severe pain in my stomach. They gave me a cat scat that showed I have an umbilical hernia. Doctor came back in and said that she didn’t think that’s what’s causing the pain, gave me more pain meds and sent me home. No other …
I have a shoulder issue. Had regular xrayed on 4/7/17. Pain so bad went to ER 4/8/17 at 12:30am. I was only one in waiting room. Only 2 patients in patient rooms. First thing I noticed was how depressing the surroundings were. Not real …
Very poor communication with family. My mom who is elderly was in for a fractured hip. Because of her cardiac history I was told she would need cardiac clearance before going to the OR. I called in at 6 oclock Monday morning. She was to …
I went to Dubois Hospital today for x-rays. They don’t have any appointments, it first come first serve. The place was so crowded people were waiting in thehall. I waited over a hour and saw not 1 person cleaning anything. The pad pens are …
I had liver biopsy done, told them something wasn’t right and I was in a lot of pain, was told to walk it off and sent home! A few hours later I was e r due to internal bleeding when biopsy was preformed. Hospital had no beds, was made to …
My grandson 2 was sent to the ER by his Dr. because he had a high fever. He sat for 2 hours in the ER and when no one checked on him his mother had to go to the receptionist to complain. They said they get him something to drink and an …
I have had problems with Penn Highlands the last two years, both hospital and their doctors facilities. Your information never seems to be safe with them (as I think some staff discuss your personal information with outside sources) and …
Nurses had continuously poke my gf who doesn’t like needles in the first place claiming they can’t find or hit a vein. Like you mean to tell me you can’t do your job? I’m a tough customer but my moms been a nurse for years, they’re just amateurs here.
We just had our first baby here! Everyone from the nurses to housekeeping were phenomenal and so genuine. We couldn’t have had a better experience and we are so thankful for Penn Highland’s staff for being the absolute best.
It’s my Understanding that DuBois Medical Supply is owned by Penns Highlands now .. The customer service at this Store is a nightmare.. No consideration.. No Courtesy, No manners .. Take advantage of customer by making them paying for stuff …
I was just here for same day surgery. All the staff I had was so respectful and nice. They were awesome about making alterations to my care that most overlook or blow off. This was the best I’ve ever been treated as a patient. Thank u guys for making this surgery comfortable and being so good to me
Went to registration as requested for my surgery Tuesday afternoon on 10/20/20. The woman who sat on the far left with her hair pulled up made me feel like I totally inconvenienced her by being there. She was having a bad day and openly …
We are still here.Nice place Nurses and employees are very kind and helpful.
Just returned home from the Covid 19 vaccine Clinic at the DuBois Jr. High. I congratulate Penn Highlands Healthcare on providing this service to the community. It was very organized, everyone was extremely helpful. I never felt “crowded” and never waited in line.
Excellent job!
I had an excellent experience at PH DuBois. Having been diagnosed with breast cancer, I was given superior care and treatment. Throughout the numerous surgeries, tests, and appointments, I was always treated in a timely manor with concern …
I don’t know where to begin. They do not care about people. They only care about taking or withholding your money. Thinking of other hospital systems in the area, this place is a joke. It’s like the walmart of all hospitals – you hate …
This office is very rude. I have severe memory problems and waited months to see them about it. When my appointment time and day came I did not remember. Soon as I realized that I missed it the employee who answered told me because I …
I just had the worst experience I’ve ever had at a hospital here. My nurse lauren was the most inconsiderate lazy nurse I’ve ever met. The exact type of person who should not be caring for people. I have a broken bone in my face and can’t …
Giving a 1 star because it made me. For the amount of money the hospital charges is unbelievable for the complete lack of service it provides. There has been people waiting in the ER for 9hrs just to be seen. I always have hated going to …
If you want your loved ones to die I’d send them here worse care worse doctors worse nurses . I’d advised to take your loved ones every where but here . How some of these doctors when through med school is beyond me. It’s ridiculous that the people in our town have to deal with poor care .
We were in need of a Neurologist. We were having a very difficult time in resolving my wife’s condition. She is prone to emotional outburst because of this condition. One of your Neurologist was working with her when an outburst do to …
Wish I could rate it even lower. It’s so short staffed it’s ridiculous, and they want to expand. With what staff? Went into the emergency room in the evening, after trying to go to q care earlier, which was open but not taking anyone, sat …
I have to wonder if these bad reviews are here becuase, maybe it is/was your attitudes instead? Just a passing thought because, yeah it can’t be EVERYONE working there with horrible attitudes, seriously, check yourselves as well.
Well, I was reading all the negative reviews while my wife was in the hospital and I thought, uh oh! …
I have attempted numerous times to have my medical records sent to my PCP in Erie Pa for a upcoming appointment. I have conformation # and no response. I have had my PCP also contact the medical records department with no response. I have …
While transporting my son home from new Jersey after a liver transplant we had to stop here for a medical issue. Your ER was great to us , got us right in and had him better in hrs. Thank you I am forever grateful.
I came here because of my heart montor went off because my blood pressure 94/63 but the nurses just sat out there talking I think icu 2nd shift is just here to get a pay check!!! I had to make the bed alarm go off before they came in to see what’s going on in here.
I could overlook the absolutely atrocious treatment and being ignored for hours at a time and the general neglect to not leave a review because we all already expect that, I’m drawing the line at the cashless vending machines
I had Covid in March of 2021 and I spent 5 days in the hospital. Everyday construction outside would start at 6 am. The excavator with a jackhammer would start pounding cement outside my window. It felt like they were tearing down the …
My daughter who is only 1 had to have a procedure done at Penn Highlands Dubois. They scheduled a phone assessment a few days prior, the appointment time came and went they never called I called in and they had no clue what was going on …
Penn Highlands gets a lot of bad reviews from people who don’t get in the ER in an hour for something not emergent, or don’t listen to their doctors and end up with worse issues because of it. …
I arrived at PHDubois via Life flight from PHElk due to my oxygen needs from Covid. I spent 67 days hospitalized between there and McKeesport. I received the best care in the ICU and also the rehab unit. There were a few staff I didn’t care …
Place is full of incompetent employees. They also price gouge hard for basic services. Over 250 for a lab test and over 600 for a urine sample. I will never go back and I recommend you don’t either. This place is a joke and the office staff are dumb as rocks.
I received excellent care here.They found what Brookville Hospital could not.And I appreciate the Doctors, nurses and everyone who has helped me….I wanna give a Huge Shout out to Nurse Direinda or Direnda maybe Dirienda …I can’t remember how to spell it but I believe she is an RN there and she absolutely awesome …..
I had surgery on Friday, the staff in The OR we’re the best the nurses names were Tammy, Tarra, Alyssa they went out of their way to answer all my questions. The nurses and my surgeon and anyone else who helped me gets five stars for sure. Great job THANK YOU.
Penn Highlands Dubois is definitely my preferred hospital. I go here every month for infusions, have had two minor procedures done here, multiple MRIs, and one emergency room visit.I have been completely satisfied with my treatment every …
Arrived at Triage, lights out no one in sight. Numerous people asking if anyone is working. Hospital staff walking by without a question of have you been helped. How is this place allowed to function as a healthcare facility.
Staff “lost” EEG results. After 10 days, offered zero resolution – essentially saying the test wasn’t relevant. They did not offer to redo test, remove costs or look into what happened. This is neglect. The results were supposed to be sent …
My wife stayed in the hospital and while there she told me and I witnessed horrible physical,mental and verbal abuse by the highly unprofessional staff. We opened a complaint with the hospital and they took ZERO accountability! My wife’s …
This facility is generally disgusting. This isn’t a rare occurrence it’s always filthy. In fact the imaging waiting room chairs are all worn through and look like a cat scratched through the cushion on each and every one which is also …
On 8/20/21 I had emergency traumatic extensive surgery here. Yes my life was saved. But the treatment I received at the hands of the staff was deplorable. I can’t even go into some of it here..there is so much. Most of the PCA staff was …
I actually had a good experience there with all the people and nurses.
I went in for surgery this past Thursday and everyone was nice and polite and caring. They all took real good care of me and there was a nurse sitting right …
My wife was seen immediately and the ER staff from the RN Becky to the young doctor were totally professional and caring…. Great hospital!
Price gouging monsters. Care more about money and adding on to the building (new “excellence building” is a huge eyesore) than anything else. Some really great employees and also some really miserable/awful ones!
This hospital is the very definition of insanity. I’ve been having health issues for over 2 years and everytime I come here with a problem they do the same exact test expected different results. The last week I came in twice with breathing problems and I never saw a doctor once.
So… with my pregnant fiancée of whome had pain all over migraines and was worried about the baby. Tested negative for covid when being admitted. Sat for 3 and a half hours no nurse. We’re in the small room beside the admission room. 2 …
This hospital is all about money and 0 care.. As long as they keep adding onto their buliding they can careless about any human that walks in that door.. Unbelievable!!! I will drive 2 hours to a different ER .. How do you let someone who …
If I could give 0 stars, I absolutely would. I went up to the emergency department on Saturday night. The nurse acted as though I was ruining her life just by walking through the door. I was put into a room where I was ignored for 4 HOURS. …
If you go to the #PENNHIGHLANDSDuBois EMERGENCY Room, and Nurse #MarlenaEhrensberger is rude, obnoxious, accusing, denies you assistance, medication, water and refuses to explain your healthcare assessment to you or your family members – REPORT HER IMMEDIATELY to the US DEPT OF HEALTH, DEPT OF ACCREDATION AND COMPLIANCE.
I have a fever of 102.4. having cold sweats and feel like I’m going to pass out. My body aches from head to two. My wait time has been three hours now and just now beening seen.
I have issues with my it band. Went in to have it looked at. It took longer to get my discharge papers than it did for the nurse to decide what was wrong. Never looked at my leg, never even went to a room. Will be going to Pittsburgh from now on. A absolute waste of my time.
The maternity ward is a joke. The nurses are excessively rude, have no concerns for newborns or the mothers. I wouldn’t trust them to take care of a goldfish let alone another human being
Worst hospital to go to after a motor vehicle accident. The staff is very lazy when it comes to paperwork and are incapable of answering the phone. I have left 3 voicemails since 9/11/22 and as of 9/20/22 you have responded to ZERO of them. …
I agree with other people giving reviews Pennhighlands Hospital is dedicated to buildings and buying out all the smaller hospitals around them. Then they have cut staffing so severely in reception, billing and nurse staffing that they …
I had a biopsy. I paid for it advance when they called me. So much was extra & they billed, more than my insurance said was allowed. They always do. Whatever the biopsy says is now immaterial. I can’t afford the care. Penn Highlands, your …
Took my 2 year old in tonight he has been grasping his side/ribcage area doubling over in pain. Get to check in and the intake nurse who had a terrible attitude informed us that some people had been waiting for 6+ hours. …
I took my mother to their ER on 10/26 afternoon. We have been waiting 3 hours now in the lobby for her to be taken back. The people beside us said they had been waiting 4 hours. They just gave up and left. They said they were going to try …
I delivered my fourth baby here just within the last week. The car received 15 years ago and now has been consistent and I have found that the nursing staff in maternity to be excellent. I never had a nurse that didn’t care or constantly …
I walked in around 7 am of the first snowfall of the season with an infection, was treated very well in the ER, and all my tests were completed within an hour of walking in. They knew I had to be admitted, and to be honest waiting for a …