Culligan offers a variety of water services including water softening, water filtration and water testing. These services can be installed at a home or business. Contact your local Culligan man today!
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
6421 Material Ave, Loves Park, IL 61111
Culligan has excellent products and exquisite customer service.
Great service
Gd service
Good water.
facebook /goggle/
Great service
Great service
Good people.
Ok
Always on top of things.
The service is great.
They’re crossing picket lines.
Convenient & reasonable
Love my water ❤❤
Love the product, love the service
Friendly knowledgeable staff.
Great customer service
I had excellent service!
Excellent service
Excellent service!
prompt and courteous. Prices are ‘ok’
Very knowledgeable and friendly people .
Good service
very friendly when they deliver our salt to our home
Very Very good
Staff friendly and job done correctly 👍 …
Horrible service, never comes in scheduled days, never takes our empties and never leaves enough water.
Prompt and courteous service! Highly recommended!
Great service
Friendly customer service reps and speedy delivery.
Great water, great service.
Great experience. Clean water is essential to life.
Great Service! Always polite and professional.
People take care of everything from installation to maintenance to salt delivery.
Products work as advertised, and service people are all top notch.
Friendly people, good service and delicious water come from Rock Valley Culligan.
We’ve had a great experience,we wouldn’t change a thing. The Robersons
They worked tirelessly to fix my water problem both at home and my business.
So happy with the service from beginning to end. Highly recommend!
Staff has been kind and helpful, and the water tastes great!!
No complains. No problems. Great service. Very convenient.
Christopher Bolgen Was very helpful when we occupied Culligan services while living in Illinois
Great Service!! State of the art technology. I highly recommend Rock Valley Culligan.
I like the Rock Valley Culligan’s services. The service is quick, efficient and professional.
Tech’s were professional yet personable and receptionists/phone operators always polite…
On time, helpful delivery. Install, carrying to our lower level to the WS. Thanks much. dl
It’s really convenient to have in-home salt delivery!
Professional, honest and informative. Facility is very clean. Attentive staff.
Had my water tested and everyone was very pleasant.
Always arrive on time as stated. Glad for the phone call the day before the delivery arrives. Always polite.
I have had the service over 2 years and am extreamly happy
Great services at a fair price. Always courteous & professional!
Very friendly and helpful employees to provide their services upon each visit
Everyone has been very friendly and willing to change delivery dates without a hassle.
Great service and follow up. Nothing better than a prompt – on time service team member.
Great service, they either call or text before your delivery. Highly recommend!
Fantastic company to work with. Deliveried to my door at about the same cost as filling up at the supermarket.
Our service man Nathan is considerate of our home when he services our water softner.
good produce and good service.
Quick, clean installation. A great explanation of our new unit. Thanks for the great service!!
Crossing picket line. 170 hardworking locale families out of work. Will never use or recommend this business ever!!!
Very friendly and on time when I need any work done. A++++ with the people at Loves Park. …
The convenience of not having to buy salt and watch the softener to refill it. It’s one less thing that I have to worry about.
Please update your website. Although it indicates that Saturday hours are from 8-12, when I arrived at your facility at 9am, I was disgruntled, miffed, peeved and frustrated to see the sign indicating that you are closed on Saturdays.
We’ve used Culligan products and been Culligan customers for over 40 years. Quality products and great service.
I’m not sure who we had but they were really nice
Serving myself and my furbaby. Cant have better water than their spring water. Only the best for my cat and I.
Installation was done promptly and in an efficient manner, and the salt delivery service is very convenient.
They are always courteous and kind. I appreciate the helpfulness of the entire team!
Thank you for everything over the last several years of service! RV Cull was so great to work with in many capacities.
Great service especially the home delivery
I have had Rock Vally Culligan for many many year. Great staff..great service. Always on time service and good experiences with service. !!!
delivery is very convenient and reasonably priced. delivery people are friendly.if I forget to put out my empties, they call me and let me know they are at my house.
Love the water purification system for my drinking water – and have had great experiences with their water softeners over the past 25+ years.
If I could bake, I’d make them a cake. Amazing service and professionalism from the employees. The only thing that went right during my move. Thank God for my Culligan man!
One of my 3gal bottles leaked empty before I could even use it, but stuff happens. While it wasn’t replaced, the staff is friendly and warm.
I am thrilled to have soft water! Office staff, sales, and installer were all knowledgeable, helpful, and friendly! Thank you!
We have always been happy with any service from Culligan.
Great experience overall. Wonderful customer service and our deliveries are always on time.
Fast and easy installation. Easy to scheduled and the technicians arrived on time and were done within an hour.
I’m so happy to have reverse osmosis water at home. I wish I wouldn’t have waited so long!
We rent our softener and they check and supply our salt. They do a great job of maintaining our softener and are always helpful.
Great service, reasonable prices and very kind. Thank you!
Our small business has done service with Rock River Culligan for more than 25 years (they provide us with a commercial water softener and monthly salt delivery) and by far they are very courteous (sales and service staff), proactive, and knowledgeable in the services they provide, don’t be fooled by the competition and trust the best.
sense of urgency to fix my water softener was missing. But overall they were good to work with.
I’m very pleased with the products and services. The team provides great customer service thank you for arranging an appointment for me on such short notice.
Culligan is easy to work with and they always let me know when my next delivery is scheduled. Their delivery workers are always friendly. Great company.
After the New softner was installed we starting getting a blue residue in the bathroom sinks Gilligan refuse to acknowledge or fix the problem. We had a two year contract and we had to live with the situation for two years. Replace the Gilligan softner and problem was solved. Looking for a lawyer.
They do a great job explaining the benefits of their products, and their service calls are always professional and world class!
Chris Bolger did a thorough and complete and timely install of my water softener and purifying system. Great Service. High Integrity.
Very professional from the first phone call through installation. I called the office on two separate accusations, the questions were answered by an individual that was readily available . On time for each meeting from inspection to installation. Could not ask for anything more.
Great team from Nick, Aaron and Doug! Love the taste of my water!
Always friendly and great service!
Very polite, and helpful, with our existing system and provided all the information to make easy the process of exchange since our system wasn’t working properly, now we can notice the difference in our water and have the peace of mind the …
We were very pleased with Chris & Josh with the professionalism and great service and friendly way to explain things.
Last year I had a debilitating accident which left me unable to walk well enough to use the stairway to the lower level, There is where our water softener is .
My Dear wife of 47 years has had major back surgery and is unable to lift over …
Filtration saves us from needing to buy bottled water, the water tastes much better than regular tap water. Our house is over 100 years old and the old pipes really affected the taste.
Love the new softener that you installed a little over a year ago…love that you call the day ahead to remind us of a delivery….love the courtesy of the delivery people…..but I wish I would get the bill sooner….it comes online to my e mail address, but it always takes awhile….could it be faster? Thanks so much!
Easy to schedule, efficient and skilled technicians, decently priced. Overall we are very happy with Culligan so far and are looking forward to a continued business relationship with them.
I like the water, it tastes good! I especially like the service I get. The delivery driver Brian is awesome! I have had Culligan services for years and I’m very happy with them. I highly recommend Culligan!
I became a Rock Valley Culligan customer when back problems made it impossible to carry even the smallest bags of salt. RVCulligan service has consistently been excellent. From time of delivery being on target to the above and beyond …
As a legally blind couple trying to survive during the pandemic, it has been challenging to say the least. With Culligan at least we don’t have to worry about having fresh, clean, safe water to drink. Rock Valley Culligan has been …
I have been a Rock Valley Culligan customer for approximately 4 years. I rent both a water softener and R/O system. Both seem to be offered at a fair price, and customer service has always been excellent.
Great job. Great equipment. Technicians always friendly, helpful, and knowledgeable. Excellent service all around and top to bottom. They show up when they say they will show and do what they say they will do at a fair price.
My experience with Rock Valley Culligan was outstanding! From the initial contact all the way through to the insulation the Culligan team was prompt and professional. The sales process was educational and informative answering every concern …
Outstanding salesman and installer! Very professional in every way. Highly recommend them for a water softener.
I have had other water companies, not satisfied with the flavor of the water or the customer service. Since being with Culligan, I have had no complaints. Customer service is above excellent, location is convenient, and prices are good. I will never go to another water company, unless I have to.
The whole process was quick and easy. My only complaint, hence the 4 star rating, was when our salesmen came to our house to explain the services they provide, he never disposed of his gum before starting to talk. I understand having fresh …
The tester/salesperson was precise and helpful. She was knowledgable on the softeners and presented pros and cons and recommendations but was not overbearing. The installler was very professional. He was quick and thorough and left the work area cleaner than it started.
We can always count on fresh drinking water from Rock Valley Culligan! I think we have had account with them for 10 plus years 😊 …
I’ve been a long time rental customer with Rock Valley Culligan and they have always been very supportive of any of my servicing questions/issues. Recently my softner developed a leak (large) within the valve body that caused it to run …
Chris sat down and explained the water softeners as well as the reverse osmosis system to us. Our water is now soft, tastes great, and is safe for our family. The technician was prompt and professional. The whole process was very easy and stress free.
Delivery is scheduled months in advance which allows me to schedule around deliveries. Delivery driver is always courteous and proficient. Tests softness of water with each delivery. Customer service is always available by phone and courteous if I have a scheduling or billing question. Softener works great.
Great service and good working products
Office personnel handled the request very well. Technician installed new system in short amount of time and provided a great install.
Will never go with company again. They cut my pipes when removing softener water was leaking. Said not there problem and left. They stated they do not have to fix it. Had to call corporate office to get it handled. Rockford is privately own and can have own rules. Amazing service. Wish you could give negative reviews or zero stars.
Very pleasant to work with and very good at helping when you have an issue either with your unit or your bill, they are there to help! We have been with them since 2005 and no regrets! When you want good water and wonderful service call Rock Valley Culligan!
Water is great. Awesome price. Always on time delivery. Driver is awesome!! When I forget to put out my bottles he always knocks and will leave me a coupe if I’m not home so I don’t run out. Fabulous!
I’ve been very satisfied with Rock Valley Culligan. I have extremely hard well water with high iron content. Rock Valley Culligan installed a water treatment system that made our water palatable. I also have been very satisfied with there salt delivery service and their responsiveness to delivery date changes.
Place is a get in and get out for your water dispenser needs. Never had an issue! All the workers have always been helpful and respectful too
Grant was the first person I come in contact with in this company. And he still answers any questions I may have. The men who deliver the salt have all been really nice and accomodating. I couldn’t be happier.
Good water, the delivery guy is very nice, its very convenient since I have a baby and am making bottles all day, I can trust this water and it tastes great.
We needed maintenance on our reverse osmosis water system ASAP, and they were there on the minute that they were scheduled to be. Fast and quality work!
I didn’t have to go in the office to set up my services and was able to set up everything over the phone with Chris which was very convenient with my work schedule. The gentlemen who makes the water deliveries to my disabled father is very …
Rock Valley Culligan is aways polite and gets the job done. We get six five gallons of water delivered each month with a family of five. We could not ask for better service from the delivery drivers or the workers who answer the phone in the office! Thanks Rock Valley Culligan!
Everyone involved was great to work with . Nick took the time and explained everything to us. Very friendly and helpful all around
Ryan is the most persistent salesman I have ever seen and he won our business because of it. He is also very knowledgeable and we trusted him. …
Had my problem taken care of in a matter of hours, My salesman Chris is def a asset to the company. Had a pipe start leaking and let Chris know at 6 am by 9am He had Kyle a Plumber who was very professional come to our house and fix the …
We have salt delivery and rent our softener from Rock Valley Culligan. We could not be happier with their service. Always friendly and dependable delivery personnel.
Have had an excellent experience with all the Culligan staff. We had a complete new installation of water softener and RO system. All work was done in a timely manner and information was provided. Highly recommend these qualified people!!!!
Very kind man installed my softener. She also hooked up my refrigerator and put a faucet in for filtered water on my kitchen sink. Everybody that interacted with me treated me with kindness. Very comfortable to have in my home.
Excellent customer service and product. I have the water filtration system; and, I also rent a water softener from Culligan which they service. I highly recommend Culligan.
This place is such a pleasure to deal with. So helpful in every way. This is the ONLY water company I will deal with. Prices are reasonable and if you finance with them, the terms are so easy. So glad I switched water companies and found Rock Valley Culligan!!
The installation of the water filtration was clean and professional, and the water tastes great! I’m happy to be free of hard water stains on my dishes. Your service has provided me with everything you promised. Thank you, Culligan!
Friendly customer service reps. Timely responses. Professional team members.
Water softener has not worked. In over a year, they sent someone out. Pretend fix, no salt was used up in a years time. It ruined toilets and tub with hard water… and iron stains.
I’ve been a customer for more than a decade, and every interaction with every employee has been pleasant and professional. They are responsive, knowledgeable, and courteous–and patient. The last time I had softener salt delivered, I forgot …
Rock Valley Culligan and their employees are very knowledgeable about their product. They will take the time to answer all of your questions thoroughly. Their equipment is top notch and the quality is excellent. I would highly recommend …
Great people who work with you especially in an urgent situation. Thanks!
We are very happy with this service. The staff is prompt and courteous. They bring in 50 pound bags of salt and load the water softener. We couldn’t do it ourselves.
Nick, our sales rep, and the install technician did a fantastic job! Informative, friendly, available and thorough!
Helpful, knowledgeable and friendly team members. Quick response times. I recommend Rock Valley Culligan.
Excellent service and they even came out one week later to check the system
We had Chris as our sales person and he was very courteous and professional and informative. Aaron did our water softener install and it was a challenge as we never had one here before. He did a great Job and explained everything about the …
Very happy with our service
Can tell a huge difference in our water already thank u Nick Villani
The product and process that was explained during the consultation was spot on with the actual installation process and cost day of installation. The products were clean and set-up to our requests to accommodate for our households schedules and usage of the components. Highly recommend Culligan to my friends and family.
Nick Villani was very professional and knowledgeable. He explained the products and how they would impact the the results of the water test. Nick was also very helpful and came by after the install of and gave a thorough review of the water treatment system and the important things for me to know.
I love renting my Reverse Osmosis from Rock Valley Culligan! I’ve been using Reverse Osmosis for 25 years. The Ice Cubes we get from this water are crystal clear! The Grandchildren love the taste of the water and will not drink bottled water while visiting us!
I’m giving 3 stars because I feel like customer service was good from Chris & installer Chris, they lost 2 stars on installation fees… if you rent their services they charge per unit, and it gets expensive.. it’s about 100.00 per …
I was a renter but now buying..I’m just not sure about osmosis vs filtered system..filtered comes out much faster than the osmosis..I can’t tell the taste difference so far..only been a week..
Best purchase we ever made! The salesman and technician (Nicholas and Christopher) were highly professional, friendly, and helpful! The water tastes great!
Used to fill our 5 gallon water bottles here bi weekly, we have 4. The past few months it’s been a pain because 1 of the 2 machines weren’t working, then at 1 point no card payment and then now the past month or more no cash only card, went …
We have salt delivery through this company. Salt was dropped at our house after we cancelled the order/delivery. We were told by the delivery service we could keep the 8 bags at no charge. Then got a call later that day saying that they …
Rock Valley Culligan is a very good company to do business with! Both the staff and field workers are friendly, on time and very efficient and very informative when you have a question or a concern about things. Thank you!! , A satisfied customer
Just purchased a new water softener. Chris made the process very easy. He presented several financing options and explained them so we understood everything.
Purchased a new water softener about a month ago. The salesman came out and was very informative and knew his stuff.
The installer was very professional and completed the job quickly. …
Nick Villani provided excellent service. He explained the products well and helped me choose the right unit. The installation was quick, Chris and Bryon were professional explaining the water softener well. I would recommend Nick and Culligan to anyone
Great service! Our Rep, Chris B., did a great job answering our questions and getting us set up. Installer was on-time, professional and had reviewed the pictures & setup from Chris prior to arrival. Great product and great service!!
Great service! Ben, my delivery guy, is awesome! He delivers water and fills the softener with salt every month. He always communicate when he will be there. It is one less thing in my life that I have to worry about so Thank You Rock Valley Culligan!