Counseling & mental health, Rockford Psychiatric Medical
Our goal at Rockford Psychiatric Medical Services is to combine compassionate mental health treatment with the most advanced medical treatment … See more
So the doctors, counselors and people who manages the medications are great however the front counter and people who answer the phones not so much. I know it’s prob not easy to greet people with mental problems but when you talk to them on …
Everyone seems very kind but Sara and Lauren are the main interaction I get there and they are absolutely amazing, also the desk staff is super nice too!
I recently just started going there after myyciatrist left due to medical issues I was scared due do new environment new psychiatrist I have severe post stress anxiety disorder and I see apn she was very professional the receptionist our …
I been there since 2016 and at first it was great then overtime it slowly started going downhill angie who might seem sweet at first is a liar and possibly as fake degrees and understanding axinety she as Accuse me several times of …
This place has been the worst place I have ever taken my buddy that had a break down in 2014, the staff was amazing at first he felt right at home until they told him that he would need to talk to two others before he is able to see the …
Absolute worst. From the sometimes-masking receptionists, to the dismissive psychiatrists and therapists, not to mention the horrendous location. Try anywhere else first, talk to a sock puppet before going to these jackals
I have been a patient here about 6 years. I feel as I have been given the medication needed to help me through. Also I was recently transferred to Mitsy and she is very caring about her patients , listens and will not rush you. She does care about helping people.
I started going here about Two months ago and I think it’s one of the best places I’ve ever been to I have Teresa Scheerenberge. She’s been helping me through my bipolar and she help me through my sons death anniversary and I couldn’t find …
This place is extremely disappointing. It seems like they want to help you at first, but don’t let them fool you. I got dropped as a client for missed appointments. 10 of them. 5 of them were canceled on me and 3 of them were phone call …
Aboslutly the worst, most unprofessional place I’ve ever been. They do NOT care about you or your loved one, DO NOT send your child here unless u want then pilled up n sent home. I went for almost a year and they did nothing. Not 1 thing. I …
Theresa Scheerenberger changed my entire outlook on phusiactric care. My prior doctor made me uncomfortable and felt like I wasn’t a priority. Theresa took me in immediately knowing my situation and that my medication was not appropriate …
If I could give 0 stars, I would. DO NOT GO HERE for psychiatric care. The Dr. Is nice, but the office manager is very rude and unprofessional! She makes a mental health patient feel ashamed when she calls. Also, I got charged for a …
If I could give zero stars I would. I was receiving good care here but the receptionist is the absolute worst. Was quoted for therapy sessions and was told it would be $40 an appointment. I had previously stated I didn’t want therapy as it …
The receptionist desk has consistently not worn masks throughout the pandemi. It’s always at least one, if not more. I asked politely multiple times for them to put it on and they got very upset with me. If you care about health and safety, this is unfortunately not the place for you.
I’ve had a great experience here working with Dr. Giakas, Lauran Wendt, Angeline Brechlin, Shannon Ferriter and Julie Menshing. I’m a patient as well as my son and they’ve really changed our lives as far as my son goes. He has pretty severe …
The receptionists here are awful. They’re rude and gossip about clients as you’re waiting in the lobby. Pretty unacceptable for a mental health facility, and not the place to go if you suffer with social anxiety.
Absolutely the worst place I’ve ever gone for therapy. Please do not come here, they not only charge you an arm & a leg for there service but they are of mp help professionally. The therapist don’t even listen to you, will pull their phone …
So thankful for Angela Gilbert, she not only worked with me get through my troubles but she also helped by teaching me! Super helpful, wish I could keep seeing her.
Angela Gilberts is the best NP I’ve ever had after 22 years trying everything and being bounced around/toyed with by insurance, I finally found an amazing care team here. They’re empathetic and understanding. I also go to Diana Barrar …
I would give more stars just because of my NP Angela G; however, I dont even want to step foot or call the place again because of how rude and unprofessional the receptionists are. There is one who is the sweetest lady I’ve ever met, but I …
The receptionist act like they hate their job and make calling in completely unenjoyable. If you have any sort of social anxiety please go somewhere else, they are rude and sound like they don’t care to help you. The only reason they got any sort of star is because my husband’s psych is great. Do better.
So the doctors, counselors and people who manages the medications are great however the front counter and people who answer the phones not so much. I know it’s prob not easy to greet people with mental problems but when you talk to them on …
This place is a joke don’t waste your co-payment.
Very unprofessional office I have ever dealt with. They do not return calls.
If you don’t have PTSD when you come in, you’ll have it when you leave. Especially after dealing with Cindy they’re receptionist.
Have never had an issue with staff or communication. Love this office! My Dr is the best.
Very poor communication! They get you in right away as a new patient but then takes days or weeks for them to return phone calls.
Everyone seems very kind but Sara and Lauren are the main interaction I get there and they are absolutely amazing, also the desk staff is super nice too!
I recently just started going there after myyciatrist left due to medical issues I was scared due do new environment new psychiatrist I have severe post stress anxiety disorder and I see apn she was very professional the receptionist our …
I been there since 2016 and at first it was great then overtime it slowly started going downhill angie who might seem sweet at first is a liar and possibly as fake degrees and understanding axinety she as Accuse me several times of …
This place has been the worst place I have ever taken my buddy that had a break down in 2014, the staff was amazing at first he felt right at home until they told him that he would need to talk to two others before he is able to see the …
Absolute worst. From the sometimes-masking receptionists, to the dismissive psychiatrists and therapists, not to mention the horrendous location. Try anywhere else first, talk to a sock puppet before going to these jackals
I have been a patient here about 6 years. I feel as I have been given the medication needed to help me through. Also I was recently transferred to Mitsy and she is very caring about her patients , listens and will not rush you. She does care about helping people.
I started going here about Two months ago and I think it’s one of the best places I’ve ever been to I have Teresa Scheerenberge. She’s been helping me through my bipolar and she help me through my sons death anniversary and I couldn’t find …
This place is extremely disappointing. It seems like they want to help you at first, but don’t let them fool you. I got dropped as a client for missed appointments. 10 of them. 5 of them were canceled on me and 3 of them were phone call …
Aboslutly the worst, most unprofessional place I’ve ever been. They do NOT care about you or your loved one, DO NOT send your child here unless u want then pilled up n sent home. I went for almost a year and they did nothing. Not 1 thing. I …
Theresa Scheerenberger changed my entire outlook on phusiactric care. My prior doctor made me uncomfortable and felt like I wasn’t a priority. Theresa took me in immediately knowing my situation and that my medication was not appropriate …
If I could give 0 stars, I would. DO NOT GO HERE for psychiatric care. The Dr. Is nice, but the office manager is very rude and unprofessional! She makes a mental health patient feel ashamed when she calls. Also, I got charged for a …
If I could give zero stars I would. I was receiving good care here but the receptionist is the absolute worst. Was quoted for therapy sessions and was told it would be $40 an appointment. I had previously stated I didn’t want therapy as it …
The receptionist desk has consistently not worn masks throughout the pandemi. It’s always at least one, if not more. I asked politely multiple times for them to put it on and they got very upset with me. If you care about health and safety, this is unfortunately not the place for you.
I’ve had a great experience here working with Dr. Giakas, Lauran Wendt, Angeline Brechlin, Shannon Ferriter and Julie Menshing. I’m a patient as well as my son and they’ve really changed our lives as far as my son goes. He has pretty severe …
I’ve had nothing but amazing help and support from both my Dr. and counselor as well! Very professional and caring! Would recommend^9999
The receptionists here are awful. They’re rude and gossip about clients as you’re waiting in the lobby. Pretty unacceptable for a mental health facility, and not the place to go if you suffer with social anxiety.
Absolutely the worst place I’ve ever gone for therapy. Please do not come here, they not only charge you an arm & a leg for there service but they are of mp help professionally. The therapist don’t even listen to you, will pull their phone …
So thankful for Angela Gilbert, she not only worked with me get through my troubles but she also helped by teaching me! Super helpful, wish I could keep seeing her.
Angela Gilberts is the best NP I’ve ever had after 22 years trying everything and being bounced around/toyed with by insurance, I finally found an amazing care team here. They’re empathetic and understanding. I also go to Diana Barrar …
I would give more stars just because of my NP Angela G; however, I dont even want to step foot or call the place again because of how rude and unprofessional the receptionists are. There is one who is the sweetest lady I’ve ever met, but I …
The receptionist act like they hate their job and make calling in completely unenjoyable. If you have any sort of social anxiety please go somewhere else, they are rude and sound like they don’t care to help you. The only reason they got any sort of star is because my husband’s psych is great. Do better.