Health & medical, Rockford Urological Associates, Ltd
A urologist manages benign and malignant medical and surgical disorders of the genitourinary system and the adrenal gland. This specialist has … See more
I first made an appointment and couldn’t get in for almost three months. After having extreme pain caused by a kidney stone I talked to my primary doctor then called again and got in the next morning which I thought was strange just like …
Very poor customer service experience.
1)They require prepayment for services
2) Cancel services hours before after personal time has been taken from work.
If you think a knock off brand of Viagra will fix your problem try this place. If you want to pay thru the nose try this place. If you want real medical advice don’t try this place.
Called at 11:30 am for an appt. told I have to pre register and then make an appt. told me to leave the my info and they will call back because they on the phone. 12:55 calling back because never got call back and now they told me they on the lunch and will be back at 1:15. Didn’t know workplaces have an hour lunches.
Dr. Valadez is excellent. Procedure went well. Expect to pay out of pocket in advance. I had just under $1000 refund coming back which was paid promptly after I let them know.
Went there initially for an appointment and everything seemed to go well until my follow up a month later where the doctor was nice however when I explained the treatment he gave was not helping it kind of felt like he just tossed me aside …
I called to make an appointment twice. Both times the woman took my info and I was told that it would take a few days to hear back from someone to schedule my appointment. I finally heard back from someone 5 WEEKS LATER to schedule an …
They require you to pay up front. I have never experienced this requirement previously. Their estimate of insurance coverage is inaccurate and requires a lot of effort to square the EOB’s. The last time I paid up front, insurance ended up …
Didn’t help at all with a diagnosis or give a test that actually checks the pain I was dealing with. The Dr was helpful and Kind the staff is the opposite. Horrible staff.
My experience here was absolutely terrible. Dr. Cormier was arrogant, ignorant, and rude. He berated me about quitting smoking more than 70% of the time within the appointment and then insisted I was high–in fact, he asked me how often I …
Horrible customer service. I called as a professional to speak with the nurse, got a “nurse” named Cheryl, she was not only extremely rude but dangerously unknowledgeable.
Beginning w/registration, history taking, Dr Roegner’s VERY thorough explanations and exam we had a extraordinary experience ‼️ Would highly recommend Dr Roegner, Alisa and other staff! Thanx everyone!
I had Dr. Whelan for surgery for stone removal and stent removal he was wonderful as was his stuff. He explained everything to me answered all my questions I had. I recommend him highly
Just had robotic surgery for a cancerious tumor on my kidney,Dr Frederick is very knowledgeable and professional,he discussed everything with me prior to my surgery,the surgery was a major success,the cancer was completely removed from my …
Easy check with the friendly front desk employees, especially Tony who is super friendly. Nurses and providers are on time and explain land and tests results thoroughly.
Dr Houlihan was terrible! Went in for a vasectomy. Explained that I have a high tolerance to locals and that I would more than likely not only need more, but would need to wait longer for it to take effect. He worked on the right side …
Dr. Fumo was very helpful and extremely accommodating in an emergency situation. I suffered a kidney stone a week before a scheduled cruise. Dr. Fumo made sure “I was not on the open seas and have a problem.” He and his staff went above …
Very difficult to work with – I travel most weeks for work – will not discuss test results via internet or phone (and are not open on Saturdays). do not follow up to even let you know that they have received any results – if you call at …
Dr. Taylor is the absolute best! He goes above and beyond for his patients and I wouldn’t see anyone else. I did initially see another doctor that I wasn’t thrilled with and ended up with Dr. Taylor in an emergency situation at a hospital …
Had a vasectomy here. Staff were great and make you feel at ease about cutting into your private of private’s. They were awesome and very easy to get this done. Would highly recommend to anyone looking to have this done.
Ashley drew my husbands blood and did such an amazing job, he is on blood thinners and she managed him so well and we appreciate her and her kindness..
Needed to have a PSA test done this is the second week of July, they said they cannot get me in until mid September. Call the health department they’ll have me in tomorrow.
My husband had a procedure done had 2 surgery had to go to the office and have stents removed . dr. Sadowski is such a awesome dr.and great bedside manners also couldn’t ask for anyone better! Also his nurse was great also . he seen dr. Eden also and she was wonderful great doctors would highly recommend. Thanks again for everything.
The receptionist are rude and don’t seem to care at all about your health. I’ve sat in pain for weeks trying to book an appt. The only Urologist in town that accept my insurance. It’s very depressing.
Nothing but stellar marks for Dr. Taylor and his staff, especially Amy. I have undergone two surgeries for cystine stones with Dr. Taylor. He is friendly, thorough, patient, competent and always answers my questions. No complications with …
Dr. Fumo did my vasectomy it was successful. He was professional with a good sense of humor. The surgery didn’t take long and I had little to no discomfort. I would recommend him if needed.. …
If I could give more than 5 stars I would I had dr fumo do my bilateral vasectomy and I highly recommend him I was honestly freaking out when I went in and between him and his nurses they calmed my nerves so much. My biggest fear was if …
They emailed us night before appointment at 7pm reminding us of time. We got there on time they made us wait 2 hrs to be seen. Asked why the wait they said oh we just had to change your time back 2 hrs to be seen by another dr. But told me …
I have seen doctor Fumo personally for an appointment as a patient and would highly recommend seeing him as he is extremely knowledgeable and hands down very nice 😊 I felt comfortable during my appointment and he explained a lot of the information in a way that I could understand! …
The intake nurse (lady who had me pee and took me to the room) stopped me mid sentence as I was explaining something, didn’t let me finish & later laughed at me under her mask, She was extremely judgmental. I was very disappointed with her …
We have been coming here for well over a year. Amanda at the check in desk is wonderful. She is always very friendly and asks how we are doing. She cares. A real asset to the office.
Amanda got me checked in she was pleasant/ professional Dr whelan was great he listened to me he wasn’t in a hurry. I would recommend anyone to him and Amanda & staff. I read some of the other reviews & there experience was not mine. 😺 …
Dr Sadowski was amazing with helping my husband. He’s very knowledgeable, breaks all the information down to laymen’s terms and listens to your concerns. 10 out of 10. …
I’ve visited a few times. The doctor is very friendly and genuine. The rest of the staff is a joke. My first appointment I received a confirmation call and text the day prior then when I showed up was told I didn’t have an appointment and …
Dr Taylor seem to be nice in the first appointment I was at. Unfortunately his front desk staff gave me wrong information I received no text message or call to confirm appointments, then I get told that my carrier straight talk is not one …
Dr Taylor is great. Not good we have to deal with the rude staff. My family member is severely disabled and the staff is very rude and disrespectful to him and his family. We will not go back because of staff. They do not send appointment …
I’ve been going to Rockford urology for awhile now. Every single time I have been there I have felt very cared for. Everyone is so patient and kind and make me feel comfortable. I love that when I walk in the door that I’m greeted by name. …
PATIENT BEWARE! Be very informed before you consider Rockford Urological and question everything. I found their services to be very poor, with a lack of care, understanding and patient empathy. Countless times I found my doctor had not …
They’ve gotten too big and they severely lack in communication outside the office and the nurses play doctor too often. Disappointed, but like the Dr so far and where else is an OSF patient to go in this town?!
Really like this place and my Doctor is great. Problem I have had right from the start is getting refill order for my meds. Been 2 weeks this time and still dont have.
Doctors are very kind and knowledgeable. The staff are very welcoming and understanding. Mel has gone above and beyond to answer any and all questions I’ve had.
I love Rockford Urological Associates. When my son had an emergency urological issue and ended up in a Rockford ER earlier this year, Dr. Mike Fumo expertly handled his pediatric surgery so we didn’t have to travel to Madison in the middle …
Happy with every part of our experience. My son needed surgery with Dr.Sadowski, he took time and explained everything to me and my son in a language we could both understand. Surgery was necessary for him, we were contacted by his surgery …
Dr. Taylor, Renee his nurse, and the entire staff were personable and friendly. I felt no embarrassment having to deal with such personal needs. I would send anyone that needs treatment for any urological need to Rkfd. Urology.
Dr. Fumo courageously took on the task with the assistance of Dr. Eden to perform a very large abdominal and kidney surgery on me. They removed very large cysts off my kidney and they were cancer. Dr. Fumo and Dr. Eden saved me from not …
I saw Dr Fumo on a referral from my primary physician. He was excellent as were his nurses. Had check up and procedure all in one day. Glad there were no real problems!
Absolutely useless. If your deaf, look elsewhere. This office does not have the ability to email their deaf patients at all, whatsoever.
Trust me, I just asked them. …
Took my son to see one of their doctors. Great guy and was very knowledgeable. However the billing department is inept. I have callled several times apparently they cannot figure out how to bill BCBS, which is a national insurance carrier. …
I first made an appointment and couldn’t get in for almost three months. After having extreme pain caused by a kidney stone I talked to my primary doctor then called again and got in the next morning which I thought was strange just like …
Friendly staff!
Great bunch of Doctor’s
Very courteous, and professional.
Called to ask about surgery procedures, woman was rude and gave no information on what would be done.
Their billing department takes advantage of senior citizens!!!!
Very poor customer service experience.
1)They require prepayment for services
2) Cancel services hours before after personal time has been taken from work.
Always been treated promptly great doctor , does call back to see how I am doing after procedures.
If you think a knock off brand of Viagra will fix your problem try this place. If you want to pay thru the nose try this place. If you want real medical advice don’t try this place.
Called at 11:30 am for an appt. told I have to pre register and then make an appt. told me to leave the my info and they will call back because they on the phone. 12:55 calling back because never got call back and now they told me they on the lunch and will be back at 1:15. Didn’t know workplaces have an hour lunches.
It’s the place to go for health issues 🙂 Great people. …
Dr. Valadez is excellent. Procedure went well. Expect to pay out of pocket in advance. I had just under $1000 refund coming back which was paid promptly after I let them know.
Great doctors…but I couldn’t be seen because I owe $40 from years ago. Really? You cant help me because of 40 dollars so sad…be seen
Went there initially for an appointment and everything seemed to go well until my follow up a month later where the doctor was nice however when I explained the treatment he gave was not helping it kind of felt like he just tossed me aside …
First time I have went to Rockford urological, everyone was very professional. The doctor was very informative And answered all questions.
Great staff. Excellent service very helpful and attentive.
Great Service, Friendly Staff and Mel was amazing very polite and helpful!
I called to make an appointment twice. Both times the woman took my info and I was told that it would take a few days to hear back from someone to schedule my appointment. I finally heard back from someone 5 WEEKS LATER to schedule an …
They require you to pay up front. I have never experienced this requirement previously. Their estimate of insurance coverage is inaccurate and requires a lot of effort to square the EOB’s. The last time I paid up front, insurance ended up …
Didn’t help at all with a diagnosis or give a test that actually checks the pain I was dealing with. The Dr was helpful and Kind the staff is the opposite. Horrible staff.
My experience here was absolutely terrible. Dr. Cormier was arrogant, ignorant, and rude. He berated me about quitting smoking more than 70% of the time within the appointment and then insisted I was high–in fact, he asked me how often I …
Horrible customer service. I called as a professional to speak with the nurse, got a “nurse” named Cheryl, she was not only extremely rude but dangerously unknowledgeable.
Beginning w/registration, history taking, Dr Roegner’s VERY thorough explanations and exam we had a extraordinary experience ‼️ Would highly recommend Dr Roegner, Alisa and other staff! Thanx everyone!
I had Dr. Whelan for surgery for stone removal and stent removal he was wonderful as was his stuff. He explained everything to me answered all my questions I had. I recommend him highly
Speaking with that staff has been wonderful when scheduling appointments. Amanda was wonderful and it was a pleasure to work with her and the staff.
Just had robotic surgery for a cancerious tumor on my kidney,Dr Frederick is very knowledgeable and professional,he discussed everything with me prior to my surgery,the surgery was a major success,the cancer was completely removed from my …
Easy check with the friendly front desk employees, especially Tony who is super friendly. Nurses and providers are on time and explain land and tests results thoroughly.
Dr Houlihan was terrible! Went in for a vasectomy. Explained that I have a high tolerance to locals and that I would more than likely not only need more, but would need to wait longer for it to take effect. He worked on the right side …
Dr. Fumo was very helpful and extremely accommodating in an emergency situation. I suffered a kidney stone a week before a scheduled cruise. Dr. Fumo made sure “I was not on the open seas and have a problem.” He and his staff went above …
Amanda checked my husband in today for his appointment. She kind and helpful. Thank you for great service.
Very difficult to work with – I travel most weeks for work – will not discuss test results via internet or phone (and are not open on Saturdays). do not follow up to even let you know that they have received any results – if you call at …
Dr. Taylor is the absolute best! He goes above and beyond for his patients and I wouldn’t see anyone else. I did initially see another doctor that I wasn’t thrilled with and ended up with Dr. Taylor in an emergency situation at a hospital …
Had a vasectomy here. Staff were great and make you feel at ease about cutting into your private of private’s. They were awesome and very easy to get this done. Would highly recommend to anyone looking to have this done.
Ashley drew my husbands blood and did such an amazing job, he is on blood thinners and she managed him so well and we appreciate her and her kindness..
Needed to have a PSA test done this is the second week of July, they said they cannot get me in until mid September. Call the health department they’ll have me in tomorrow.
Very kind staff ! Melissa whom works in front is always smiling and has an amazing attitude!
Mel was spectacular with everything she did. Professional, Courteous, Thorough are just a few words I have for her care she provided to me!
My husband had a procedure done had 2 surgery had to go to the office and have stents removed . dr. Sadowski is such a awesome dr.and great bedside manners also couldn’t ask for anyone better! Also his nurse was great also . he seen dr. Eden also and she was wonderful great doctors would highly recommend. Thanks again for everything.
The receptionist are rude and don’t seem to care at all about your health. I’ve sat in pain for weeks trying to book an appt. The only Urologist in town that accept my insurance. It’s very depressing.
Nothing but stellar marks for Dr. Taylor and his staff, especially Amy. I have undergone two surgeries for cystine stones with Dr. Taylor. He is friendly, thorough, patient, competent and always answers my questions. No complications with …
Dr. Fumo did my vasectomy it was successful. He was professional with a good sense of humor. The surgery didn’t take long and I had little to no discomfort. I would recommend him if needed.. …
If I could give more than 5 stars I would I had dr fumo do my bilateral vasectomy and I highly recommend him I was honestly freaking out when I went in and between him and his nurses they calmed my nerves so much. My biggest fear was if …
They emailed us night before appointment at 7pm reminding us of time. We got there on time they made us wait 2 hrs to be seen. Asked why the wait they said oh we just had to change your time back 2 hrs to be seen by another dr. But told me …
I have seen doctor Fumo personally for an appointment as a patient and would highly recommend seeing him as he is extremely knowledgeable and hands down very nice 😊 I felt comfortable during my appointment and he explained a lot of the information in a way that I could understand! …
The intake nurse (lady who had me pee and took me to the room) stopped me mid sentence as I was explaining something, didn’t let me finish & later laughed at me under her mask, She was extremely judgmental. I was very disappointed with her …
We have been coming here for well over a year. Amanda at the check in desk is wonderful. She is always very friendly and asks how we are doing. She cares. A real asset to the office.
Highly professional, friendly and approachable staff(especially Mel!). Very thorough and educational with their patients.
Amanda got me checked in she was pleasant/ professional Dr whelan was great he listened to me he wasn’t in a hurry. I would recommend anyone to him and Amanda & staff. I read some of the other reviews & there experience was not mine. 😺 …
Dr Sadowski was amazing with helping my husband. He’s very knowledgeable, breaks all the information down to laymen’s terms and listens to your concerns. 10 out of 10. …
Tony was very helpful in checking us in and also checking us out.
I’ve visited a few times. The doctor is very friendly and genuine. The rest of the staff is a joke. My first appointment I received a confirmation call and text the day prior then when I showed up was told I didn’t have an appointment and …
Dr Taylor seem to be nice in the first appointment I was at. Unfortunately his front desk staff gave me wrong information I received no text message or call to confirm appointments, then I get told that my carrier straight talk is not one …
Dr Taylor is great. Not good we have to deal with the rude staff. My family member is severely disabled and the staff is very rude and disrespectful to him and his family. We will not go back because of staff. They do not send appointment …
I’ve been going to Rockford urology for awhile now. Every single time I have been there I have felt very cared for. Everyone is so patient and kind and make me feel comfortable. I love that when I walk in the door that I’m greeted by name. …
PATIENT BEWARE! Be very informed before you consider Rockford Urological and question everything. I found their services to be very poor, with a lack of care, understanding and patient empathy. Countless times I found my doctor had not …
They’ve gotten too big and they severely lack in communication outside the office and the nurses play doctor too often. Disappointed, but like the Dr so far and where else is an OSF patient to go in this town?!
Really like this place and my Doctor is great. Problem I have had right from the start is getting refill order for my meds. Been 2 weeks this time and still dont have.
The staff is so friendly and positive! Mel is the sweetest . Very friendly positive and awesome. Always has a big smile on her face.!♥️♥️♥️♥️♥️
Doctors are very kind and knowledgeable. The staff are very welcoming and understanding. Mel has gone above and beyond to answer any and all questions I’ve had.
I love Rockford Urological Associates. When my son had an emergency urological issue and ended up in a Rockford ER earlier this year, Dr. Mike Fumo expertly handled his pediatric surgery so we didn’t have to travel to Madison in the middle …
Happy with every part of our experience. My son needed surgery with Dr.Sadowski, he took time and explained everything to me and my son in a language we could both understand. Surgery was necessary for him, we were contacted by his surgery …
Dr. Taylor, Renee his nurse, and the entire staff were personable and friendly. I felt no embarrassment having to deal with such personal needs. I would send anyone that needs treatment for any urological need to Rkfd. Urology.
Dr. Fumo courageously took on the task with the assistance of Dr. Eden to perform a very large abdominal and kidney surgery on me. They removed very large cysts off my kidney and they were cancer. Dr. Fumo and Dr. Eden saved me from not …
I saw Dr Fumo on a referral from my primary physician. He was excellent as were his nurses. Had check up and procedure all in one day. Glad there were no real problems!
Absolutely useless. If your deaf, look elsewhere. This office does not have the ability to email their deaf patients at all, whatsoever.
Trust me, I just asked them. …
First the positive: I met with two doctors over the course of three visits. Both Dr’s seemed to know what they were talking about and …
Took my son to see one of their doctors. Great guy and was very knowledgeable. However the billing department is inept. I have callled several times apparently they cannot figure out how to bill BCBS, which is a national insurance carrier. …