Had to get a new debit card, was told I had to come back the next day for card because the machine wasn’t working. When I picked up card the was next day I told was told it be activated until after 5. Went to use it the next day on a Saturday, guess what, didn’t work and no way to fix it until Monday. 😠 …
I have been banking with BRB&T for over 7 years and have always had a fantastic expierience. Not only are there many locations to bank at here in the metro area, but I have found that all the bank employees have been friendly and helpful …
They keep closing branches, their ATM never has cash in it and constantly says “transaction unavailable”, their mobile app is so incredibly archaic that this bank is very quickly dying. Planning on closing my accounts soon.
Went in with check to open account and was told it would be held for 7 days. Then I was told to come back with cash and it would be done. Returned the next day and the same guy I delt with previously didn’t recognize me at all and look at …
I have been with Blue Ridge Bank and Trust for many years. When my wife and I decided to start a business, that’s where we decided to do our business banking. …
Been with them for over 19 years. I’m 34, so over half my life. Started my first checking account with them when I was 15. They have slowly gone down hill. Tellers aren’t as friendly. They closed their Northland location, so now less …
I have been doing business with this bank for about 13 years and have never had an issue. Jeff Scassellati , Edy Hall And Amber Starr have always taken care of my needs. Wouldn’t think of ever going anywhere else. After reading some of the …
Loan operations dept needs some serious training in customer service. Agent ( Katrina, supervisor) who answered the phone was condescending and spoke to me like a child. From someone who was previously in banking, I would never personally bank with this company.
The two ladies at the desks (not the tellers) literally laughed at me as I was walking out. Will never move my money there. That’s not even mentioning how condescendingly I was spoke to by what I assume was the supervisor. Not sure if …
Fast and easy loan process.
Doctors office- extremely helpful
Absolutely terrible back. Will not cash their own checks
Excellent BANK! Have over 50 years of experience with them
Had to get a new debit card, was told I had to come back the next day for card because the machine wasn’t working. When I picked up card the was next day I told was told it be activated until after 5. Went to use it the next day on a Saturday, guess what, didn’t work and no way to fix it until Monday. 😠 …
I have been banking with BRB&T for over 7 years and have always had a fantastic expierience. Not only are there many locations to bank at here in the metro area, but I have found that all the bank employees have been friendly and helpful …
They keep closing branches, their ATM never has cash in it and constantly says “transaction unavailable”, their mobile app is so incredibly archaic that this bank is very quickly dying. Planning on closing my accounts soon.
Went in with check to open account and was told it would be held for 7 days. Then I was told to come back with cash and it would be done. Returned the next day and the same guy I delt with previously didn’t recognize me at all and look at …
I have been with Blue Ridge Bank and Trust for many years. When my wife and I decided to start a business, that’s where we decided to do our business banking. …
Been with them for over 19 years. I’m 34, so over half my life. Started my first checking account with them when I was 15. They have slowly gone down hill. Tellers aren’t as friendly. They closed their Northland location, so now less …
I have been doing business with this bank for about 13 years and have never had an issue. Jeff Scassellati , Edy Hall And Amber Starr have always taken care of my needs. Wouldn’t think of ever going anywhere else. After reading some of the …
Loan operations dept needs some serious training in customer service. Agent ( Katrina, supervisor) who answered the phone was condescending and spoke to me like a child. From someone who was previously in banking, I would never personally bank with this company.
The two ladies at the desks (not the tellers) literally laughed at me as I was walking out. Will never move my money there. That’s not even mentioning how condescendingly I was spoke to by what I assume was the supervisor. Not sure if …