Rutherford Regional Medical Center

Emergency room, Rutherford Regional Health System

The Museum of Rutherford Hospital opened October of 2005. It was created because the Hospital has played an important role in Rutherford County … See more

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Rutherford Regional Medical Center Reviews ( 100 )

  1. Not good at all the worst medical group ever and do not get me started on the nurses no one cares and no one isn’t polite or caring no more this is the worst hospital I ever been to in my life

  2. It was horrible I took my dad who is elderly and has demtia he was in pain and we sat there from 2pm til 8pm it was crazy he had a hernia and they did nothing for him

  3. Worst hospital I have ever visited-have been there myself and taken family multiple times. Save yourself the trouble (and maybe literally yourself) by making the drive to Shelby or Asheville

  4. sitting here with my grandma…can’t find one nurse to bring her a cup of water!!! How ridiculous 🙄 This is the worst hospital I could possibly imagine!! …

  5. Staff here do not care. Lost my job because no one in medical records would return a call when I was out of state. Thank you guy for helping me loss my job and not returning calls

  6. They let me sit in the er waiting room for nearly 2 hour while I was having a heart attack because the admitting nurse thought I was having an anxiety attack and therefore wasn’t a priority

  7. They were so helpful. Would like to especially than RN Samantha Bean and MD Mary Duran. Answered all my questions diagnosed my problem and I left feeling much better. Highly recommend.

  8. Have been trying for weeks to contact billing about my bill. Not only do they not know how to file insurance claims, but they do not know how to answer a phone or call anyone back.

  9. Went to this dump, should have went to the dominoes down the road, it was ok at first, then here came a rude doctor, did multiple blood work on me it made a huge bruise on my arm, went up stairs they put me into a room with a 2 and half …

  10. Long wait time and never received a bill. Received phone calls from debt collection company instead. Insurance information was ignored. Billing department was impossible to reach. It took almost a year to resolve.

  11. I’m not completely satisfied with the diagnosis of your emergency department because I have had this same issue for 6 months now and I have been told that I have an ear infection every time I ended up in the hospital emergency room there. I have a 2nd opinion on this now thanks but I won’t be too comfortable returning there

  12. This is TERRIBLE HOSPITAL. They killed my 58 year old mom who was generally pretty healthy. She would’ve lived had they known what they were doing, or transferred her to a better hospital!

  13. Took my husband there twice Sept &Oct 2016, he had two issues which appeared to be unrelated, concerning the more serious of the issues they were very attentive and caring…but wished they had ran more test as they seem to concentrate on …

  14. I have been to the hospital many times for various tests, have been to the ER about 5 timesand admitted once for a heart problem in ICU for 3 days. They are always very professional and competent.

  15. My husband came in cause he was sick only two people in er beside us this is during the day we came in at 12 and their has been 8 people discharged we are the only ones waiting to be seen its been over two hours ago haven’t seen no one I give them a zero never will we ever come back here again

  16. A family member went in this mor ing for breathing problems she died this morning they didn’t bother to call or contact anyone let alone we found out by going up there hrs later heck we don’t know if they even tried to help her like come on why are having to plan funeral now for Christmas

  17. In years past I have had several surgeries at Rutherford Hospital with no major complaints and today 12/16/19 it was like being there via my oldest son that had a planned hernia repair that took a little while to complete and turned out to …

  18. My grandmother stayed there yesterday. The nurses don’t do their job. They wouldn’t even give her water or ice. This hospital doesn’t even deserve 1 star. What are y’all getting payed for?

  19. I applied for several positions and was interviewed 3 weeks ago. No one called me to tell yes or no for the position. I have been in the medical field 36 years. I always had the office manager call to tell me whether I was hired or not. I am very disappointed in in this hospital system.

  20. Honestly, I know, personally there are good staff here. But this is the past place I would choose to go. The worst care. They do not listen and they do not treat properly.

  21. The Staff,Doctors,nurses were terribly neglectful and did not take anything seriously, They were laughing and making dinosaur noises in the hallways. The hospital (ER) acts and runs more like an elementary school. Something needs to be done.

  22. Every doctor that works there is the least educated person in their field. They kill almost everybody the operate on or diagnose. Go in for a UTI and end up dying because they filled their lungs with fluid for no reason other than to milk insurance. They will do pointless procedures just for the money!

  23. This hospital has the worst care I’ve ever seen. The ER staff and not friendly at all. The wait time is aweful. If you need and health services I suggest you go to another hospital.

  24. I moved here about 2 years ago and first couple times I went to the hospital uncomfortable I did not like it BUT … I had a life-or-death situation and EMS showed up to my house and they saved my LIFE thank God for my husband and EMS, …

  25. This hospital is a scam and should be investigated by the FBI, the NC Medical Board, joint grievance commission (multiple patients), Empowered Patient Coalition. A board of doctors (all local) who run a dirty hospital which handles patient …

  26. 3 hours of waiting we had to leave… staff was sitting on their phones no one cared about anything. Smelled liked people were smoking in the room, gross, I can’t stand garbage on the floor, I almost picked some of it up but was so upset and just left! Never going back! Going to a REAL hospital next time! You should be ashamed 🤮 …

  27. This hospital really doesn’t deserve one star. I selected that to show that it is terrible. We sat in the waiting room for 3-1/2 hours before going back to a room. The nurse showed us to the room at 4am, another person came in at 4:33am and …

  28. My Mother (retired teacher) received a letter from RH – they are not accepting what United Healthcare Plus is paying… and suggested we switch to BCBS’s 70/30 plan… really?? with her current plan… if the test cost $1000 she gets a …

  29. We have been sitting in the waiting area for almost two hours my child is in pain hurts when she moves and the lady at the window says it’s up to the nurse who gets called back first. This is ridiculous 😡 how long should a child wait and be in pain before the nurse sees fit to take them back. …

  30. RRMC is a hospital where the right hand doesn’t know or care what the left hand is doing. They have fabulous nurses and CNAs, however, being gravely understaffed, nurses and CNAs have a workload that is impossible to meet. They have a …

  31. Horrible! My Grandmother is mentally slipping so we sent her here and no one did any test. She put a magnum to my Grandfather’s (who is a Disabled Veteran) face, tried to run him over and stabbed holes in the door. We have photo and video …

  32. Wait times far too long. Witnessed more patients leave and go to other hospitals then they took back in same peroid of time. No sence of urgency whatsoever. Thought that when i did get back to a bed it would be a very hectic atmosphere. …

  33. I must say this is the best hospital I have ever been to in my life. We have a sick daughter and they got us right in. RN Anna-Lena was great took great care of my daughter. I’ve been to many hospitals and I have never had the service like I have had here. Thank you all for your excellent service and Dr. Holliday was great!

  34. The wait wasn’t to long but I didn’t like my doctor at all. They don’t do certain things like other hospital’s do witch is werid. My test could be a fails positive so that doesnt help my nerves at all. I won’t be coming back for sure.

  35. They misdiagnosed my mother as a heart attack and overdosed her on heart attack medicines that caused her heart to stop. She actually had a blood clot and died because of the overdosing. My father in law went in for a UTI and they gave him …

  36. Typically do not leave bad responses but this has to be the Worst experience in the world, took a family member for a possible broken done and depression with the attempt to harm themself, the depression was completely ignored as if it was …

  37. My fiance is currently in the er and she is in extreme pain and there was a needle in her bed i had to put it in the sharps box. They didnt help her pain at all. She will leave the same way we came here and thats in pain. This hopsital is the worst dont even bring ur sick animal here

  38. The ER nurses rarely ask the dosages of the current meds you take. You know how dangerous that is? I take 1000mg of Aptiom, not 800mg like the last time you decided to ask. I was hospitalized over the weekend of 9/14/18 and they never gave …

  39. I’m in immense pain with a ruptured disc causing a pinched nerve. I went to the ER and saw Dr Corbett. He ASSUMED I was just looking for pain meds as an addict and refused to treat me. He didn’t even examine me! I have news for you not everybody is an addict! I have legitimate immense pain and he failed as a doctor!

  40. The nurse staff was okay but the woman doctor was flat out careless.. I went to the ER thinking I had a miscarriage, I had a blood test done and peed in a cup, 4 hours later I never got an exam that I thought I was getting to find out that …

  41. I took my husband there because he fell & split his head open. It needed stitches. There was no doctor that looked at his head, they never cleaned up the wound, there was a small piece of bone that brock off & they never removed it or …

  42. Why would you reserve ALL of the parking outside an emergency room for doctors and cops. 10 Spaces and you can’t park in any? So I am supposed to leave my 10yo daughter in your meth head infested ER to go find a parking spot. Nope. Guess …

  43. I will keep this short and to the point! DON’T GO HERE!! Take the time and go to McDowell Hospital, you will be glad you did. Very unprofessional, no sense of urgency even for those patients that arrive by ambulance! They certainly do not …

  44. This hospital is the worse hospital ever !!! They killed my father just a few days ago !!! He went in with a simple UTI they pumped his body full of fluid and got fluid in his lungs which he only had 1 lung and 1/2 to begin with They let …

  45. Emergency room waiting time = ridiculous.
    You may not get to see a doctor, you may only get a nurse practitioner.
    This ER is understaffed. Not enough nurses or doctors. …

  46. Brought an elderly vet here for breathing problems. No one has helped at all since arrival. Been here over an hour. He was not properly treated and they sent him home in terrible shape …

  47. I went there by ambulance after a car accident. Everyone in the ER was great I had to have emergency surgery. Once in ICU it was ok. When I was moved to a regular room that’s where the trouble was the nurses were great but overworked and …

  48. I was a patient twice in the ER within the last few days for complications with diabetes and a kidney infection. The staff, and drs on both occasions were friendly, and thorough. First time I was taken straight back to a room after triage …

  49. Absolutely horrible. Took four hours in the emergency room to see the doctor. I was in the room with my fiance and the nurse starting injecting him with medicine without telling us what she was putting in him, nurses did not help him IN BED …

  50. I’ve never felt like doctors really care until saturday when I went to the er. The NP saw me and did everything in her power to make sure I got the care I needed. She came in my room often and explained everything that was going on in …

  51. I have horror stories of big mistakes that could had killed my child. We stop working to keep our kid alive. They tried to kick us out the hospital early because their staff makes so many mistakes that I notice. Physical therapy pulled her …

  52. Went to the emergency room with an infection on my lower leg. The doctor was horrible did not ask any questions and acted like it was a waste of her time to treat me. And then wrote me prescription for some medicine that would be harmful …

  53. My mom has been to thos hospital 5 times for kidney failure and kidney stones. Took them 6 months to do anything for her. Promised her that the social worker would set up home health care for her before she went home. Was discharged 15 mins …

  54. Went there because my daughter fell and hurt her elbow! The ED was full and she had to be examined in the triage room by the dr. We were given her xray results in the hallway. During an obviously busy night, everyone was super nice and we …

  55. Unprofessional ER. There are not call bells in the rooms. My daughter was in room 14. After not having a call bell, she walked out to the desk and asked for a blanket. The nurse said OK, but did not bring her one. I called the ER and …

  56. I took my son in after a weird collection of symptoms over 2 weeks time and several doctors appointments that got us nowhere. After arriving at Rutherford Regional we were confronted by the doctor who had already started running tests on my …

  57. Had surgery there back in January 2017 and was treated with the utmost respect and was treated with a smile while I was completely drugged up from the anesthesia , pain, nausea and anxiety meds. …

  58. My son had his appendix removed back in May. Although getting through all the procedures in the ER took a little while everyone there was really attentive, kind and informative. Once surgery was finished and he was placed in his room on …

  59. Went for a preventative care procedure that I had performed at another hospital the previous year. Received a bill for a covered claim in addition to what insurance paid last year was free. Understanding the Covid19 problem I arrived to …

  60. My husband was sent to Rutherford Regional for a few days and the entire staff were nothing but pleasant, caring & so very helpful especially during the pandemic with communication being done a completely different way then what we’re use …

  61. While on vacation we had to bring one of our children to this ER. The ER staff were very nice and helpful. She went through triage, had an x-ray and saw the doctor in about an hour. We were very happy with the care she received here.

  62. Took my son in on a Sunday night because I was almost positive that he had swallowed a small piece from one of his toys. We didn’t wait long, were taken back quickly. Emma, the PA, saw us and was very polite and worked quickly to get my son …

  63. I am currently in the hospital writing this review I have been here since 9pm it’s 1:08am they are so slow not to mention people that got here after me were being seen before me! And I went for a simple cold! I could not get a blanket until …

  64. If I could I would leave a zero rating. Twice now this outpatient surgery center has said that potassium level was to low. I have extreme low back issues and need to have Sjoint fusion surgery to help correct the problem. My surgeon can …

  65. Mother in law had severe mental issues after her husband’s health declined/ hospice called in. Hallucinating, severe confusion, etc. Had to do an involuntary commitment. After 3 weeks, and only worsening symptoms, this hospital called …

  66. If I could give less than a 1 star I would. We took a friend of ours to the ER with a fractured ankle. NOT 1 person that worked there checked our temp. Several people were walking around the waiting room with NO MASK and none of the …

  67. I was in severe pain due to a kidney stone, they ran tests and X-Rayed me then proceeded to tell me nothing was wrong. They gave me GI tract medicine and sent me home. A week later the pain came back and I chose to go to Shelby Atrium …

  68. If I could rate zero stars i would. Had an appointment at 1pm. When I arrived at 12:45 was told to go to radiology. Was told to wait in waiting room and someone would get me shortly. 2 hours later I ask if she could check whats taking to …

  69. Brought my husband here yesterday because he had chest pains and numbness all along the left side of his body from his face down to his leg. They asked him to sit down in the waiting room without examining him. He sat there for an hour and …

  70. I’m changing my review because I have to remember that at least one time they saved my mother’s life.
    A agency related to, an part of the regional health system had prescribed my …

  71. Context, I am very new to the area, and have only lived here 10 months. I do understand with Covid-19 hospitals and clinics are at max capacity. I also understand the shortage of nurses due to the vaccine. …

  72. A month ago My dad went there he was in so much pain and they send him home said nothing was wrong so we took him to mission and they said he had a stoke. Now today I went there there im diabetic and I was having some bad chest pain and …

  73. Sat in the waiting room with my dad for over 2 hours while he was in the floor in severe pain, with out even going back into triage. Multiple people came out of the back while we were there. At least 5, so they had beds. The triage lady …

  74. This place is the worst!!!😠
    I mean it seems to me that if you work in mental health you would be somewhat empathetic the people here couldn’t care less!!!😡 …

  75. My brother in law was taken to the ER with a need for an IV due to an infection and had a Mississippi doctors suggestion for the need of IV and 4 hours and some few odd minutes later Nothing Had Been done for him in the ER and his nieces …

  76. My father passed away (August 2020) at this hospital. My dad’s cellphone and personal belongings were with him when he got into the ambulance. Every item was logged in, but was never signed out or released. They have lost his: cellphone, a …

  77. As a nurse, I’ve never in my career experienced so much push back and unwillingness to answer very basic questions. The social workers apparently function as clinical staff because when you call and ask for updates about the health status …

  78. Don’t go here unless you have no other choice. Any Hospital in the surrounding counties are better than Rutherford Regional. Multiple friends of mine as well as family members have almost died or been turned away and sent home near death with no resolution only to travel to the next closest hospital to get medical help.

  79. Had my daughter there on 7-21-22 and it had to be the worst experience I’ve ever had at this hospital. From not letting me eat to letting me sit with horrible pain for 3 plus hours.i couldn’t even enjoy it hold my newborn during the golden …

  80. We had our baby in their new birth place and we had the BEST experience! We had a scheduled C Section after having an emergency C Section at Shelby hospital. Shelby was a terrible experience for us, but Rutherford was completely different. …

  81. I went to the ER on June 24th with a head trauma. To my dismay I was put in a room with no curtain and no bed. I also had a call bell for the nurses station that did not work and later was told by the nurse she had been telling maintenance …

  82. Several months back I rated Rutherford Regional 5 stars due to the exceptional care they provided for my child. I am still giving Rutherford Regional 5 stars but would like to give an updated, more in depth review in regards to a recent …

  83. Nothing regional medical center is the worst hospital my mom came in for something simple in the ER she there for 3 hours or more. With five to six staff members are standing in the square having personal conversations giggling and laughing …

  84. I had surgery on my right knee for torn meniscus and arthritis. Everyone was great until I got back to the outpatient surgery department post surgery. They forgot I was there and I waited 2 hours . I finally used the nurse call button They brought in a wheelchair and wheeled me out. They did not seem at all concerned about me!

  85. In the midst of all the horrible reviews, I had to give 5 stars for my experience. I was made aware of the reputation for this hospital, but I was in hard labor and had no choice but to go to RRHS. The nursing staff in The Birth Place were …

  86. First off I want to say that the nurse we saw was very kind to my son after we waited about an hour and a half.. but I fully expected faster care for my son as I brought him in for a high fever I couldn’t get down. He was at 103.7 and we …

  87. My daughter was seen recently. The triage nurse falsified her vital signs. She never touched my daughter with any equipment. They discharged her in the same condition she came there in. I had to complain and inform the PA that the vitals …

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