Check the coverage maps. Give us a call. We will do a survey & put you on the schedule. We show up & if we make a connection, you pay the install fee. … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
904 Main St, Marble Falls, TX 78654
Poor service
Communist scum
Always friendly very helpful
From time to time they should perhaps call their own service number to see that it does not answer
Great Service! Very professional and they do what they say they will!
Terrible service and their customer service is the same!!! Never answer the calls! NEVER!!!!!!!
Terrible service and their customer service is just as bad. STAY AWAY
They updated our stuff, it works great for everyday stuff.
Have had no internet for days and can’t get anyone on the phone. Countless unanswered phone calls. Very disappointed.
Recently updated antenna, running as business speed, came out to be good.
They make the 90s internet appear lighting fast. Even at 11pm-4am it doesnt work.
Had terrible coverage issues for at least 5 years… and every time I call, no answer! Only reason I have them is because they are all that is available!
Had a upgrade done today by Mr.brown he was so very nice !!! Great company and awesome employees!!!
Called to have internet set up, because I live in a mobile home I was told I couldn’t get services due to they’re equipment has to be mounted to the home. What kinda B.S. is that.
Just got hooked up today, great guy who installed new antenna!!
When my service drops out they don’t have anyone to speak with. A recorded message invites me to leave a message which they don’t respond to.
I have had excellent service with Zeecon. The staff is always helpful. I have never experienced any technical issues.
Tried calling regarding an issue and with installation and left several messages over several weeks for each option available to me with NO ANSWER & NO RETURNED CALL (even on technical issue line). UNBELIEVABLE!
The internet has frequent outages and is very unreliable. Not to mention the snail slow speeds. I will soon be switching to Northland.
The other reviews were 100% accurate. They will not answer calls and do not return if you leave a message.
Customer support and service is terrible. Three days after I called to report an outage, they finally returned my call. I have since switched to another ISP.
Every time it thunders we lose internet or it gets EXTRMELY slow. When I called they said they would send someone to check it out and did not here back from them. the next day internet is still slow and/or non EXISTANT .
The internet has been down since 11/20/19. They are not taking calls. You only get a voice mail stating they don’t know when the problem will be fixed. I hope they credit our accounts.
I have been without internet for over 5 days and have called everyday, but have yet to receive a call back or any contact whatsoever from Zeecon. Obviously customer service is a low priority.
Just had Zeecon install our internet system and what professionalism. They walked my wife through the system on what they were doing and now Netflix downloads a movie in 30 seconds. I realize the speed of downloads can be less but I have no cap on data transfer. Thanks
The people are friendly and helpful (when you can get someone on the phone). The service (internet) is horrible. However, living in the area I do, there is no alternative for unlimited. Often times there is no service at all. If it …
This is awful awful awful internet. Im so tired of being ripped off. 70% of the time is fustrating service, the other 30% i get 1995 service for the cost of high speed service, $80. They dont give a damn though, as long as they get these …
I love Zeecon. They are inexpensive and they have high speed service. I’ve had Comcast and Century Link in the past, but Zeecon blows them out of the water. No problems with Netflix and sufficient during online gaming with little or no lags. Hands down the best in the Marble Falls and surrounding areas.
The customer support is great. We did not have to wait long for instalation and the tech was very friendly. All issues we have had had been on our end and the customer support helped us get right back on track.
I have been searching an ethical buissness oriented customer friendly internet service, glad I did not choose them! Never answer the phones or return n voicemails. What has happened to society!!! My advice research everything you do in life before making a decision. 58 and not born yesterday! People can change, we will see!! Blessed day!
They have NO explanation as to why I have normal speeds during the day, but come evening – I am at 56 K. You read that right – 56 K! …
Very good Internet service, don’t listen to the other people complaining about it, because you get great Internet service for only $55 a month. And it’s unlimited data, where if you have a verizon provider you only get 10 gigs, and if your like me you’ll use that up in a heart beat.
Tried them for a year. Unreliable internet service, subpar service. Canceled as soon as contract was over. Been waiting 3 weeks for them to remove their faulty antennae. May have to pull it down myself like I did the prior one they left from the previous subscriber. Incredible!
I have had issues with very slow internet speed for months. The internet gets so slow its virtually non existent. This can happen for 6-8 hour period per day or might only occur a few times per week but it’s consistently problematic. …
price is excellent. needed a service call two times this year. both due to problems on my end. both calls were answered in less than 24 hrs. problems were quickly resolved by friendly experienced techs. I get to speak promptly with a real person. totally satisfied
I have called twice today to get some help with connecting a device to the WiFi. I select option two for tech support and a lady answers and says “Zecon.” Does not give her name so I do not know who to direct this review to. The first time …
We’re just moving into the area. My wife & I have both left messages and have yet to receive a call back. I realize we’re not in Houston, Dallas, Austin, but this is horrible. I’m curious how they stay in business? Thankfully we’ve found another option.
Last weekend the internet was out starting Friday at 6. Left multiple messages but no one ever called me back. Mysteriously it came right back up at 830am. That means no one monitors the network after hours. Tonight the network is off yet …
This place is a nightmare. The service is extremely horrible. They make promise they don’t keep. I went a month with service that didn’t work and got charged with late fees. Be careful because they they know how to bleed you dry by working …
I’ve been with Zeecon for more than 10 years. I’ve stuck with them because I have no other alternative (except satellite, no thank you). I think the folks at zeecon do the best they can, I honestly believe they do care about the customer. I …
Already had a pole and internet service hooked up when we bought the place. we called to get the account set up but they said it was an old pole and they could not get service hooked up. 2 weeks later we showed up to a technician who had …
They are called zeeCON for a reason! These scam artists charge insane rates for you to never have service. And when you do it peaks at 3 MBPS. This company makes me miss dial up. They don’t care their customers, at all. They think they have …
This is the worst internet service or “service” of any kind I’ve ever had to deal with . I’ve been out of internet for over 2 weeks now and I can’t get anybody to answer a phone or reply to an email . I’ve left over 7 voicemails with no …
This company is dreadful to work with. I moved to Spicewood and the previous residents used them and had barely anything good to say about them. I tried calling for over a week to get the billing name changed and never got a return phone …
The service is a complete and utter ripoff. I payed $80 for a business class connection (5MBPS) and literally the only time I saw over 4MBPS over an entire year was when I was on the phone with Doug. I’ve filed a complaint with the FCC and …
Two stars about right. I have to have a good backup plan. Today it is out with “an upstream provider outage”. Perfectly clear day. Shouldn’t be having an issue. Once other options are available in this area this company will likely be out of business
Good luck trying to get into contact with them. You won’t get the speeds you’re paying for. The time it takes them to get back to you is just absolutely ridiculous. All in all I would go through anybody else given the opportunity but …
If I could give them zero starts I would. They never answer the phones to pay your bill so be ready to pay late fees. Even if you leave messages they take about 2 weeks to call back. They internet is terrible it works one day then doesn’t …
The internet is really good for me. I live in Buchanan and it’s really nice to have an affordable high speed internet service. We can have several devices running at the same time. Late in the evening it does seem to slow down a bit but …
I’ve been with Zeecom for 5 years service is terrible 85 90% if it rains forget about it. You can always tell there’s a problem because you can never find a person at the office their mailbox is always full with happy customers leaving …
I called and ordered service and was placed on an installation schedule. The crew called and arrived earlier than expected on the scheduled date. A two-man crew came out, surveyed the project and completed the installation in less than …
The customer service is terrible. We have tried calling to make a payment for 5 days and no one will return our calls. because of this we inconveniently lost internet and my sister needs it for her remote learning. The speed of the internet …
Pay for 7mbps download, never get more than 1mbps usually around .5-.6. Tried calling multiple times, no one ever answers the phone. Left messages and no one ever calls back. They seem to know that they are the only option in the area and …
We have had Zeecon several years. Months at a time we have buffering interruptions nightly during movies.
I’m done wasting energy being furious while trying to watch rented movies. …
I have been with Zeecon for almost two years now. The first 6 months to a year the service was horrible at night, but worked great during the day. They made some upgrades to the tower and things were working great, but the service has …
No matter how many times you call and leave voicemails or send emails you won’t get a response back. When I first tried setting up the internet it took over 2 weeks for them to just respond to me to send a technician out. Now I’ve had the …
The customer service is Horrible… no mater what you are calling for, I can not get a hold of them to pay our bill. Left 3+ messages a day for two weeks, sent multiple emails, local office is closed & no sign on the door, website & fb …
Been a customer for four plus years. I have had regular issues with terrible speeds as well as out of service issues, but it’s the only service available. By far the worst issue is their customer service, good luck getting a hold of …
I’ve had very few issues, up to and including their being very patient with me when my payment is late. I’ve been able to do pretty much all I want as well as any guest I have. I do have a problem reaching anyone, but they usually get back to me in a day or 2 .
Absolutely the worst internet I have ever had to use. It goes out at least 5 times a week for hours at a time. When it is working don’t even try to watch movies, play games or browse the internet smoothly. Don’t try calling customer service …
I’ve used Zeecon since 2017 and have been very happy with my service. Occasionally, the internet goes out, but that’s typically due to some issue with something upstream. They update about issues on Facebook, and otherwise have good …
We have been customers of Zeecon for approximately 5 years. We initially had a personal and business account but eventually cancelled our business account and maintained our personal account with them. The internet service (wifi) is a …
Zeecon has always been a good provider for our shopping center. The staff is friendly and knowledgeable.
No service as of Christmas Eve Eve. No call backs, no interest in helping us – I guess – till they return from Christmas holiday in three more days. Our holiday will be without Sonos music, movies, etc. thanks guys!
We’ve been without internet since Wednesday before thanksgiving. It’s now Saturday. We have called and left messages everyday, even went by the office. The office had a note on the door that said they were closed for the holidays. Completely ridiculous to just shut down for days at a time with no customer feedback.
This company meets my internet needs and their prices are competitive. If an outage occurs, it usually does not take long for the internet to be restored. When I leave a message they call me back to ensure whether or not my internet has …
Paying for a service that doesn’t work 10% of the time. Tech support is unavailable on weekend and holiday so if a storm knocked out you service Friday afternoon on a holiday weekend you can’t speak to anybody until the following Tuesday. …