Palmetto Digestive Disease & Endoscopy Center

Palmetto Digestive Disease & Endoscopy Center

Palmetto Digestive combines state-of-the-art technology with gentle care providing you with the best possible digestive and liver health. We understand that you need experienced gastroenterologists you can trust. That is the vision of our practice. We are your neighbors. As leading gastroenterologists in Charleston, we are dedicated to your good digestive and liver health. We strive to make your healthcare as easy and convenient as possible. We encourage all of our patients to be informed decision makers and we will assist you in understanding your healthcare needs. Our website has valuable information about gastroenterology and liver problems along with stomach pain treatments/endoscopy services.

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Palmetto Digestive Disease & Endoscopy Center Reviews ( 236 )

  1. (Translated by Google) The treatment of the very professional staff, attentive, helpful. They explain the procedures in detail and let you know that you are important as a patient. I feel very grateful, both with Dr. Litchfield and the …

  2. Everyone was informative and helpful even though they were running a little late they kept me informed and comfortable. Would highly recommend this group

  3. The lady’s at the front desk are really nice and the doctor is nice and is very helpful and explain everything to you and I would like to tell them thank you for the help

  4. Not happy. I arrived early as instructed for a 1:50 appoint. 30 minutes after my scheduled time, I was told that it would probably be another 15 minutes before I would be called back. I left.

  5. My husband’s appointment was for 830am. At 930am they called him back. This is not a comfortable procedure and to make patients wait an hour seems very uncaring.

  6. Doctor Schnell is very professional, the front desk could use some work, the receptionist was very rude and tried to get me to pay more money after I had already set up a payment plan.

  7. Professional and courteous. I really liked having the educational TV in the waiting room. It was very informative to listen to while I was waiting to be seen.

  8. Great experience with the entire staff. Dr. Litchfield was excellent, has both excellent interpersonal and communication skills.

  9. I have had many endoscopes, and colonoscopies by Dr. Sagittarian at Palmetto digestive and Can truly say without doubt that he is the best I have ever encountered. (Voice text)

  10. Dr. Koro is amazing and very informative when speaking about your issues. My endoscopy was much easier than anticipated and I encourage anyone who is frightened to be unafraid!

  11. What a caring group of people! Dr. Litchfield is so understanding and supportive. And, no waiting. I was in and out very quickly. The staff is both helpful and efficient.

  12. I was very pleased with how quick my procedure was completed Dr Sagatelian and his staff was so professional what a great job they do at making what could be a unpleasant procedure.not so bad.

  13. From check in to check out, the service, care and professionalism was OUTSTANDING!!!! I am more than please and would highly recommend this Doctor, and staff to family and friends.

  14. Amazing staff. Was confused about a reason for a drug. Two of the staff called and took time to explain. Dr Litchfield has seemed to have found my problems and helped my body correct itself.

  15. Well, if you have to go through certain testing, you couldn’t go to a better place. They take good care of you and allow you to maintain your modesty. I really can’t speak any higher of the whole crew. Excellent!!

  16. May be good doctors but have no regard for a patient’s time. Please practice the same courtesy you demand by staying on schedule. 45 minutes waiting and I finally left. My time is valuable too!

  17. Dr. Koro is AMAZING! THE BILLING DEPT IS NOT! Had multiple issues with billing but the 2 worst were when i updated my credit card with them and my payment never drafted so I called to check on it and the employee said “oh I have your credit …

  18. The doctors and staff were very professional and caring. I was treated with the utmost respect. Thank you everyone for taking such good care of me and putting me at ease.

  19. Very good experience beginning with the reception and when the procedure was complete. All great comments to include professional staff and anesthesiologist and Dr Litchfield.

  20. I have ban a patient here for a long time and very happy with my Doctor and the people working in there too .Doc Schnell is a good doctor . Thank you all , have a good holiday and spend time together with your family.

  21. The staff members were pleasant and knowledgeable; they made me comfortable and helped me feel totally at ease. The procedure was quick and the results were immediate – such a relief!

  22. I am always treated with respect and never fat shamed. My doctor and the nurses listen to what I have to say, validate my experience, and give me practical solutions for my health concerns. After years of doctors fat shaming me, I finally …

  23. The whole experience was excellent and definitely beyond my expectations. The facility is modern and clean, the staff is professional and very friendly from the front desk to the transporter, nurses and physicians . Five stars

  24. Dr. Koro is THE BEST GI physician. Not only is he kind and caring, he is very intelligent. He takes time with his patients and truly cares. His office staff is amazing as well.

  25. Dr schnell is so fast he won’t listen to your needs or concerns. Dr sag is so slow your wait time is over an hour. The office staff just sit and stare off in space no medical knowledge and the nurse manager is dumber than a box of rocks I …

  26. Front desk check was a little too routine as to addressing everyone in the same manner with little personality.
    Procedure staff and attendees were more personable and friendly.
    Overall experience for the purpose of visit was good.

  27. Amazing People…..they are very caring and Dr Schnell is a Great Doctor!!! Ms. Kathy and crew were a very comforting and professional group of Nurses!!!! Hughly recommended….I Thank you all for making the experience easy and painless!!!

  28. My experience at Palmetto was one of the best and the care from the staff was outstanding. I would recommend your facility to anyone in need of your services. Thanks so much and God bless!
    Charlene S Simmons

  29. I had a wonderful experience during my visit. Dayzshia and Dr. Robbins were very sweet, caring and they listened to my needs. I would definitely recommend this practice and I trust their clinical judgement!!❤

  30. This was my second procedure at Palmetto Digestive. The first was in 2014 and both times I found everyone I talked to pleasant, helpful, considerate and very professional. …

  31. Palmetto Digestive Disease is an AMAZING practice. Everyone from the front desk to the Dr’s is 100% professional. Dr Lichfield takes the time to address all your concerns.
    This was my 4 procedure.

  32. Just had an endoscopy and if a procedure could be called wonderful I’d call it wonderful. The staff are great, very caring, very considerate and I would recommend them to anyone. Got good results and no after effects!

  33. Dr Suarez is the best. I’m fifty years old and this was my third colonoscopy over the past several years. I will not go anywhere else when the time comes for my next one. He has a great personality and bedside manner is second to none. …

  34. every one there is so helpful and nice. And Dr Suarez was the best I have had a problem with my stomach for a couple years no help from my Dr then I heard about him unreal the change. I highly recommend this facility for all your needs.

  35. Always a great visit for unpleasant business. The staff has always been cheery and helpful. Nurses seem to care about each patient. Wish Dr Sagitillian was a regular everyday Dr.

  36. I have had a lot of stomach problems the past one-two years. I came to Palmetto Digestive for a second opinion. I actually had an appointment with a different doctor than the one I saw. The doctor I was supposed to see was on a leave of …

  37. I would just like to say that doctor Litchfield and his staff is a very warm compassionate detailed staff they let me know the minute I walked in the door that I was a part of there family and dr. Litchfield took his time and listen to …

  38. Dr Schnell was so kind. He Saved my life from a bad GI bleed on an artery. Very grateful for all he has done for me. Staff is polite and efficient. Office is easy to find and comfortable

  39. Dr Koro is the most caring doctor I have ever met. After years of doctors appointments and tests I finally found him. He listened to my concerns and took time to go over my history with me. He asked my opinion about tests he was suggesting …

  40. Had upper endoscopy. First time with them. Great staff. Prep was excellent. Doctor was great. Left me with printout of findings with pictures. In and out in 2 hours. So far so good.

  41. Pretty terrible experience here. While staff are kind and helpful, Dr. Michael Sagatelian is a con with a total lack of respect or ability to listen and care for his patients. If you are a woman prepared to be talked town to and ignored. He …

  42. Actually, I reviewed my experience in November, 2018. I was completely satisfied with every aspect of the center. But this review is from my husband, who had a colonoscopy this past February. We both had Dr. Sagetalian, and thought he was …

  43. I had my first colonoscopy with Dr Feussner and it was as pleasant an experience as could possibly be . Dr Feussner is friendly and professional and the entire staff, both at the office and the surgery center, were very friendly and put me at ease. I would highly recommend this office for all your digestive needs.

  44. We just left Palmetto Digestive 1 hour ago for a colostrpy. I don’t do reviews, but this team was absolutely wonderful. Thank you Dr. Suarez, Heather, Pat and the Anesthesiologist. I told Dr Suarez they had me smiling inside and I meant it. Thank you Mike Roach

  45. Dr. Litchfield and his staff are excellent with an wonderful bedside manner. The nurses are so nice! I definitely give this office five stars. The doctor and nurses made me feel so comfortable during my colonoscopy.

  46. I wish I’d read these reviews before going here. It took an hour before I was taken back to prep my procedure. After the procedure, I was still coming out of anesthesia and all I got was one piece of paper that I’d hardly call discharges. …

  47. Great people. Very caring and they genuinely want to make sure that they give you the very best care. They want to care for you long term not just in the moment. Been my doctor for over 10 years and my family’s also.

  48. Nurses Karen and Lauren, the anesthesia doc, and Dr. Sagatellian were absolutely fabulous! From their demeanor to their professionalism and personability, they made the procedural experience extremely pleasant and relaxing..The check-in and …

  49. Everyone is so nice and accommodating and exsteamly kind, making sure you are feeling ready for your procedure. The procedure was a breeze. Fast and Dr’s came back after you were finished just to double check on you and I and my husband appreciates their time.

  50. Very professional and friendly staff. Great directions from prep to the time I went under. I felt like I was in good hands from beginning to end. Dr. Suarez had very good bedside manners. Would highly recommend them.

  51. The nurses and Dr. Litchfield took excellent care of me through each of my procedures. Dr. Litchfield takes the time to listen to your symptoms and is proactive in your treatment. The anesthesiologists were excellent as well. I am extremely grateful that I was referred to Palmetto Digestive. Five stars!

  52. The whole experience from scheduling to prepping & the procedure was fantastic. Dr. Schnell & the staff are phenomenal. I highly recommend them for your digestive needs, they do life saving work and for that I’m grateful because they did it for me.

  53. Dr. Schell is and was amazing, the doctor that put me to sleep was wonderful. But it started with the young lady that I first spoke to to schedule the procedure. The young lady that gave me my paper work and the RN’s in the procedure area wonderful. May God bless each of you and stay sweet and caring about the patients. Love you ALL.

  54. The whole staff at Palmetto was kind and efficient. The doctors were informative and reviewed the procedure with me while I was waiting to be released. I’m grateful to Dr. Feussner for his great bedside manner and knowledge. I would definitely recommend the grroup.

  55. Dr. Litchfield has surrounded himself with a great team which includes, his office staff, nurses, technicians, and anesthesiologist. Everyone is great by being compassionate, having patience, and being friendly. Dr.Litchfield is the best at …

  56. Can’t stay enough about the ENTIRE staff at Palmetto. Everyone greets you with a smile, the doctors are top notch and the nursing staff are the friendliest anywhere. They take the time to answer all your questions and explain things in …

  57. Quick, easy and professional. This was my second procedure at this facility and they were both efficient and the staff actually made the experiences enjoyable. Dr. Litchfield is knowledgable and down to earth. I really like him and his bedside manner.

  58. weeks. Is wonderful and caring there. My Dr. Suarez is so knowledgeable about my hereditary disease
    Best bedside manners I have ever experienced. I highly recommend Palmetto Digestive to everyone
    Lois Shaw

  59. Doctors and staff are friendly, professional, and efficient. Appointments are generally ontime. The colonoscopy procedure was well done. I’d recommend the practice to anyone needing their services.

  60. Professional service from time of arrival and throughout my visit. Staff was excellent in the performance of their duties with a caring attitude. Before the procedure, I was provide with an opportunity to ask questions along with …

  61. I was nervous being that this was my first colonoscopy, but the nurse talked me through everything that I was about to go through. Everything she said was fact and she soothed my anxiety about being there. Everyone was professional and so nice. Great Doctors and staff. Dr. Schnell is the best

  62. The staff at Palmetto Digestive Disease are some of the most professional and friendly I’ve encountered in very long time. From the clerks at the desk to the staff in the back. I wouldn’t choose any other doctors to take care of me their except those that I had. They all were great.

  63. Dr Schnell has taken care of me for 16 years and I feel truly blessed as He is not only expert in his field, but he takes a personal interest in me. His office staff is friendly and his nursing staff is amazing!

  64. Dr Koro and his team were great. I was well informed ahead of time and the friendly courteous care made me feel very comfortable. The entire procedure went very smoothly and I really appreciate how at ease every staff member made me feel.

  65. I rated them at 5 because the entire staff there were Very Respectful, Concern, Helpful and Patience. The Anesthesiologist explained everything to me, I really felt relax and comfortable at that facility. Dr. Sagatelian was great he explained everything to my husband and I. highly recommend.

  66. My nam is Jessie Maxwell Ward. I had a great group of people taking care of me. Not a needle lover but the nurses were great. Saw the doctor he said hi. The anesthesiologist said see you in …, I was out. Woke up saw all them as they checked on me. Great experience.

  67. I found the staff, from the check in through post-procedure, competent, caring, and very pleasant. Best experience in a scoping environment. I’ve had dozens throughout the years due to an undiagnosed condition for 12 years and they are by far at the top of my list. Thank you to all for taking such good care of me.

  68. Wonderful customer service with courtesy from the receptionist to the discharge nurse and everyone in between. The doctors take time to discuss and give you a written synopsis of your procedure with photos and description of findings. They …

  69. Doctor Feussner is great! He is very approachable, friendly and efficient.
    The staff there is also very kind and forthcoming. Especially Tracy in the office was amazing and very proactive. She went above and beyond . …

  70. I love love Dr Robbins Such a kind and thoughtful dr. I went back and forth about having my procedure but you can tell she was truly concerned about me and what I was going through.

  71. Wonderful staff and services. We have been very pleased with the quality of care we have received and the excellent follow-up. Dr.Sagetelian was very compassionate in his dealing with me with a problem found and was very quick to refer me …

  72. My husband had a colonoscopy there today and nurse Amy went above and beyond to make us both feel comfortable. The doctor did a wonderful job and not a long wait at all. I find the most important thing is how well they treat you and make you feel comfortable. They did an excellent job.

  73. The check in was quick did not have to wait very long at all. I was taken back very quickly and the nurses were and anesthesiologist was very nice. They explained everything very well. Dr. Sagetallean was nice and the procedure went very well. Thanks for making me feel at ease and hope to see you in 10 years.

  74. This was a Awesome experience! From speaking to the lady that set my appointment up to meeting with Dr Schnell within 3 days of my appointment. Then My procedure was 3 days later and I was in and out as they said I would be! Everyone was friendly and courteous!! I highly recommend this group over anyone in this area!

  75. The staff was amazing. Was not feeling very well in the day of my procedure, the pre procedure nurses made it to where I was comfortable and were super patient with me, they made sure I was as comfortable as can be before the procedure as …

  76. Had a very good experience. Nurses (Amy) was kind and understood my issue with having needles in only one arm. She got it right and helped me be relaxed. I was in and out in no time. Very efficient. Would recommend this facility. Thanks again for a very welcome experience to the staff and Dr Feussner.

  77. This was back in August when my mom saw him. Dr. Sagatelian rushed us and despite me bringing up that my mom had symptoms of gastroparesis, he did not try to test for this. I ended up having to drive my mom 3+ hours away out-of-state for a …

  78. No one ever likes having a GI procedure. But the nurses and Dr’s at Palmetto Digestive make it a great experience!! I also heard only praise from the patients who were waiting for their “turn” and especially afterwards!! Excellent staff for you GI issues. Compassionate and caring people!!

  79. The wait wasn’t long however when the doctor came in to see me I felt like he listened but didn’t listen to me. He giggled my stomach (which made me feel worse) and pressed on it. He went on to say that I believe you have IBS-C!! I was like …

  80. I got there early, & filled out the forms. They called me to the back to get ready for my procedure.
    The nurses were very nice & pleasant. The Dr. Michael Sagatelian took good care …

  81. I can not say enough wonderful things about this entire practice. Dr. Lori Robbins is amazing and truly cares about her patients. All of the nurses are wonderful and will make you feel at ease during your procedures (I’ve had both an …

  82. Dr. Robbins was great, very nice and really listened to me when I said I was in pain and kept investigating to find the source of the problem. I liked the facility and everyone on staff that saw me through my procedures, I felt like I was in great hands. Highly recommend.

  83. Dr. John Litchfield is the go to professional for me! He is extremely knowledgeable, professional and caring. I had a procedure this week and cannot express how positive my whole experience was. The techs, nurses and anesthesia staff could not be better!!!!
    Thank you all.

  84. I went to see Dr. Schnell to have my procedure done. Everybody from the anesthesiologist to the nurses were outstanding! They basicly held my hand through the whole procedure and made me feel very comfortable. The doctor took the time to …

  85. Visited Palmetto Digestive for a procedure. While the experience itself, and medical staff was fine – I am giving them 3 stars due to the post op visit I was mandated to attend yet received NO NEW INFORMATION OR DIRECTION beyond what I had …

  86. Your office failed to give me the directions on how to take prep med. that caused me to have to go through procedure two weeks in a row.I went by directions on the bottle. Instead of what the dr wanted me to do. I hope my insurance pays for the second scope.

  87. As usally everyone was very nice from the time you walk in the front door .Talking to the anathesiolagist to Dr Schell no problem with anyone had a great visit

  88. Office staff was very professional and friendly! Minimal wait time to see physician once initial medical history was taken by the medical staff member. Dr. Feussner was very thorough regarding what to expect during the routine medical procedure, etc. He was very easy to talk to during the office visit.

  89. My Wife had a Colonoscopy in 2022 with this Center and didn’t have to pay for it, I had My Last Colonoscopy in 2012 and decided to come and get My Screening Colonoscopy done here to. Oct 27 had Colonoscopy done and everything was Fine until …

  90. I have had admin issues with every visit that I’ve had so far and it has been extremely frustrating. Dr Litchfield is awesome so if it was not for him, I would have already looked elsewhere for help. I am hoping I have a better experience in the future but as of now, I would not recommend overall.

  91. I had a really bad experience from a financial standpoint. I went over the billing over and over ahead of time and then they performed tbings I never approved without asking and I’m left with two bills (which look identical and suspicious) …

  92. The procedure team is fantastic. I had an upper and lower scope done and the team could not have been anymore efficient or caring. No pain whatsoever during or after procedure. Doctor covered results immediately after procedures and …

  93. Wonderful doctor (Dr. Schnell) and staff! Very informative and considerate of your needs and care. Took the time to explain, answered any questions and ensured I was comfortable throughout the whole procedure.

  94. Always a nice experience. Staff is professional, prompt and seems to enjoy their job. Highest regards for Dr. Litchfield! I’ve been a patient for five years and have referred friends to their care. Confident in their procedures and referrals to other specialists. Strongly recommend this office.

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