Trident Medical Center is a 313-bed major hospital providing a comprehensive range of services and emergency room care to Charleston, SC.
Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
9330 Medical Plaza Dr, Charleston, SC 29406
I couldn’t have better treatment than I’ve had with Trident ,the kindness the professionalism the care ,and the courtesy are excellent and I’m grateful
The ER was very crowded and everyone was working hard to take care of patients; doing their best. A young couple came in, they were not wearing masks. Treatment began on the girl, her husband was asked to wait in the waiting room and they …
They were helpful and efficient… I had an x-ray done in no time…
Care was good, but very long wait to have my mammogram that day.
I was sent to Trident by my physician to the emergency room with chest pains. I presented the doctors orders upon arrival only to sit in the waiting room for 25 to 30 minutes before being seen. …
Registration was easy as you can do it online. Saves a lot of time. The staff is very efficient.
My appointment was with the Trident Breast Care Center. No issues at all. In and out within 30 minutes. The people I had encounters with were all very nice.
My HIPPA rights were abused. I came in for debilitating headaches. I kept telling the doctor that it wasn’t migraines but he insisted on treating them as such. I was given three different meds which did no pain relief. Once they got my …
Everything was great. Done in a timely manner. It’s been a week and still have no test results on my portal? Maybe because of holiday weekend. But would recommend this facility to everyone.
Very pleased with the attendant who administered my mammogram.
I was very impressed with the staff in the timelyness of getting me diagnosed and process. They let me know what they were going to do and proceeded to do it. I will always go back if it is necessary.
Always a pleasure to be in radiology everyone is so helpful and friendly.
Everyone was very friendly and helpful. Although my nurses Beth and Christina and tech Jackie with very helpful, Richard on the night shift was great. He was very knowledgeable about what I would need to know when I went home and responded …
I wish I could give them a negative amount of stars. Last night, in the ER, we were treated with the worst bedside manner given by each of the nurses and the PA that we came in contact with. They didn’t keep us in the loop in regards to a …
It was horrible! There was no communication between team members and I could not eat for 48 hours due to the speech therapist not coming to see me! The ER doctors were rude along with the nursing staff!!
I had back surgery on 3/11/22. The Emergency Center was ok and that is why I gave 2 stars but after I wait for 6 hours and went to my room for overnight observation was “unbelievably horrible”. I had to wait 45 min to an hour every time I …
I had nothing but excellent care for the entire 7 days I was in the hospital. I felt very fortunate for every person who took care of me. I was on the 6th floor and there was no hesitation for the various services I asked for! Thank You all.
I was undergoing a procedure in the trident medical arts building, in the breast care center. I was very anxious since I’ve never had anything like this done before. I was greeted by a very friendly front desk and than I was blessed to have …
Trident needs to hire ppl who actually want to be a nurse or physician. Alot of the nurses and doctors lack kindness, compassion and basic understanding about how to treat and talk to ppl. This experience with Trident Hospital has been an eye opener. I will not be returning here.
I went to er by Ambulance 3/14/22
I got there around 1030 am (guessing) I got admitted I think that afternoon for having a mini stroke. They pushed me out in The HALLWAY after being in a room …
I had a mammogram and bone density test at Trident. I have Medicare and Blue Cross insurance as my secondary insurance. Trident failed to file for my Medicare and file as primary from Blue Cross. Blue Cross will not pay until Medicare pays. …
My experience over all was good, but I was surprised that after my procedure and after being under anesthesia, when they discharged, me they let me walk on my feet outside to the parking lot to the car and not on a wheelchair like I always had before when I had a procedure or surgery. Thank you
My experience at the Trident Medical Arts Building imaging center has always been excellent. The process has become more streamlined and time saving. I even received my mammogram results electronically in a couple of hours. The staff are friendly, professional, and caring.
After being admitted, there were no beds available so I stayed in ER for the entire 18 hour visit. There were no portable toilets available so I had to walk down the hallway to the public restroom.
The staff was efficient and courteous and I thank them.
My total hysterectomy was scheduled for 9:30 a.m. but I wasn’t taken back until closer to noon. When the doctor finally did come in, he was curt and seemed annoyed by my husband’s very legitimate and sincere questions. We felt dismissed and …
I had a CTA scan and an Echo-cardiogram back-to-back.
Everything was prompt, courteous and professional. I was veruy happy.
I was brought in by ambulance. The staff made me feel comfortable, valuable and worthwhile. The ER department cared about my injuries but keeping me comfortable in the me an time. …
Had a second cardiac ablation. The folks there are very knowledgeable, professional, and encouraging.
Paige in X-ray/mri is outstanding. Compassionate and professional.
Great experience under the circumstances. Was admitted to the 3rd floor and from the ER to discharge 2 days later, the staff was amazing. Special kudos to Dr. Bernard and his staff, the staff at the Cath Lab, Ashley & Briar, y’all were …
I had the best care teams @TMC. Everyone was very nice and accommodating during a difficult time. I’m so very appreciative of the care and respect and rapid response to all of my needs. I am very grateful to all who took care of me.
Staff is very friendly and knowledgeable. The procedure was better than I thought it would be and everything was explained before the procedure. I highly recommend them. …
As always I had a great experience at Trident Hospital. Check in was fast and friendly and I needed a wheelchair to get me to and from x-ray and they were very helpful. I had to go to a different building for blood work and a EKG and …
Dr. Lafond (General Surgeon) and his team of OR nurses and anesthesia were all so very kind, knowledgeable, patient, ans accomodating. I felt very safe and informed of the entire process.
The care I received from the medical staff was top notch. However, a communication issue that began with my physician’s office & was corrected by my physician’s office was not resolved. My doctor had corrected some information & had …
My appointment was at 9:30 but I didn’t see nurse till 10:15 in a closet size room. The 2nd nurse taking blood had yo sit in her knees yo draw blood! Your folks were confused when I arrived. I got a phone call at 5, two days before my visit …
They do NOT honor patient rights. There are some quality staff members but way too many rude, careless and insensitive. The stakes are too high for that. Mom is essentially been medically kidnapped, neglected and abused. Thursday we …
This is the 3rd family member we have had at this hospital and I don’t know why we keep thinking it will be different. They messed up my Mother. My Uncle was moved out of this hospital because of the care he was NOT receiving. Now, my …
Everything went very smoothly. I was able to register on line and arrived early but still had virtually no wait time. Everyone was friendly and professional, and I had by results via email in less than 24 hours.
All the employees that took care of me were extremely helpful and knowledgeable. No complaints at all. One I do have, I was not informed when the appointment was made that it was a 2 part test. Had to leave for I believe, 2hrs then come …
Alexia was a great nurse
My mom private caregiver is awesome made her stay much easier
Today’s visit was the most comprehensive pre-surgery testing I’ve ever done. All my concerns were addressed and I’m am very confident for a successful outcome and recovery.
I sat in the waiting room for 2 hours not ever getting treatment for a migraine. I ended up leaving and going home to suffer. GARBAGE!!!
I was very impressed by how friendly and courteous everyone was at the breast center. I was taken in shortly after I arrived and the exam was quick and expertly done. I had my results emailed to me within days.
I didn’t have to wait around for a long time for my PET/CT scan appointment. The radiologists were pleasant and didn’t try to rush me through the process. I have had many of these tests and this is clearly one of the best experiences with these tests and I have had them at the Mayo Clinic, Memorial Sloane Kettering, and Yale.
Everyone was completely exceptional. Sara and Hailey were so polite and caring. They were very busy, but never complained and they made sure that I was taken care of. There should be more nurses like them. The entire floor staff were very attentive and caring. It made my stay less stressful. Thank you!!
I was treated well and with respect. The staff was very attentive to my needs and care.
Everyone at the Breast care center was caring and professional. I was called back for a second mammogram to confirm a possible abnormality. Everything was fine. The administrative staff, techs and the radiologist who spoke directly to me couldn’t have been nicer. If you need to schedule your mammogram, this center is top notch.
I was actually surprised how well the staff took care of me. I am glad I chose to go there and be seen for my head pain. They continued to ask how I was feeling and made sure ai was comfortable. Dr Perry and his team did a awesome job.
Very polite, efficient. I always have a great experience with the BREAST CARE CENTER.
Great sense of urgency upon my arrival. All doctors, nurses and technicians were highly competent and kept me up to date on my condition. My stay was Christmas night……their sense of dedication was obvious as they were there to tend to me…..on a night to be home with their families.
My wait time for the ultrasound that was scheduled was minimal. The tech that handled the ultrasound was very professional and attentive to everything that was going on. I have absolutely NO issues with anyone or anything that was part of …
I had bone biopsy and was told I’d b put to sleep or have iv and feel no pain but felt every bit of pain.
Tex’s were kind and professional. I was very pleased:
Everyone was nice and professional. I appreciate the great care provided by all.
Trident Breast Care Center has always been professional and provided excellent care.
The nurses and everyone were very nice and helpful and encouraging
Had recent surgery at Trident MC. Experience could not have been better as all staff that interacted with me were courteous, pleasant and professional. This was my second surgery at Trident with both experiences the same.
The entire staff were awesome and very attentive despite being busy. Thank you Trident staff for all your hard work.
My son is there and has been since last Friday night.he was in ICU trauma for 6 days and now in a room.he is in desperate need of surgery on his left leg,it is infected and bandage hasn’t been changed,he will lose his leg or worse lose his leg,they are not doing anything to help him.
Mom had to have a chest x-ray before a procedure. The x-ray tech did an amazing job! She was quick, friendly, and even gave my mom a ride back to the front of the hospital!
Drive right by on the way to MUSC!! Totally inept. Their stroke them seems ok if emergency. Anything else they r clueless. I’m a nurse so I know the mistakes they make diagnosing, treating and medicines.
Other than the long night in the overcrowded and understaffed ER my care and treatment was wonderful.
My husband went to the ER on Thursday and it was horrible. He had to stay overnight so they could do a stress test the next day that nobody bothered to schedule. They mixed him up with another patient trying to draw blood thank god I asked …
My aunt has been there for a week following a accident which she needed surgery for. She couldnt get up to go to the bathroom on her own and peed her bed and they left her on it until we made a scene. Now she’s having her personal iteams going missing. Noone has any answer about where her items went. I truly hate trident!
I’ve only had excellent care at Trident Medical Centre everyone I’ve dealt with is so patient and cheery….
My family had the worse experience at this hospital…there were a few good nurses but overall the already stressful situation was magnified by the lack of urgency from the staff to gather all the information needed for proper treatment. …
I have being going to Trident for years, so it’s has been very good for me, cause I am very fussi..Great service..
The staff was very compassionate. The doc didn’t hesitate to help alleviate my pain and give me enough medicine to hold me over until I was able to get in with pain management.
Was admitted for slight stroke. They had a neurologist on screen when I arrived and did a CT scan and MRI right away. Nursing staff was excellent my only complaint was the cleaning staff. The 4th floor cleaning staff was very good,however …
Everyone from reception to nurses to technicians to radiologist to surgeon – spot on efficient, professional, and empathetic
Thank you.
They have no room for people, I stayed one night in the hall way and now caught a terrible cough from all around me coughing. The staff are wonderful. The doctors were great, just horrible spaces to wait in the er. I was in er for 3 days.
I entered through the emergency room and my wait was short.
After spending the night in the emergency room, I was moved to the regular room for 4 days. I was treated well but I didn’t take a lot of attention. Almost all of the staff was excellent. I would recommend this hospital to others.
Care was fine, staff was courteous, at times noisy in the hallway, discharge needs to be addressed, very slow.
My check in for my first infusion was not smooth the clerks was not warm and inviting after I got pass her everyone who I came in contact with was very nice and pleasant it was along day but the help with nurses it made it with while
I drove from Columbia for imaging work before a scheduled doctors appointment. Trident Medical Center was prompt and organized. Everything and everyone was organized and pleasant.
When I was seen at Trident Medical Center, Everyone was very helpful When I could not find my way to where I was suppose to be seen there was always someone very nice that showed me the way.
Made my first visit for treatment consultation for breast cancer. Everyone was so nice and considerate. I do mean Everyone, from the lady I first spoke with on the phone for an appointment and directions to nursing staff and doctor . Even …
Unfortunately, i did not have a good experience at this hospital. While my son was being treated, the nurses were joking about his health condition. It is very unprofessional and illegal to discuss a patient’s health status in a joking manner in an area that was not private.
My wife arrived at the ER with symptoms of a stroke at 545pm. July 5th. The ambulance brought her in and the check in people left her in the hallway for 47 minutes. At 632 the finally took her back for CT and EKG. At 719 they brought her …
Everyone there was awesome! The 4th floor nurses and techs worked well together and were very efficient and appropriately supportive. Everyone from the ER on up worked to make sure I received the care I needed.
Very happy with how I was treated from start to finished. My wait time was very minimal and was in and out in no time. 😀 Got the results through email on the same day and within a few hours of my scheduled appointment.
My 87 yr. old mother fell and broke her leg 2 weeks ago. Laid in ER for 24 hours before surgery (which was OK–very good care!!). Surgeon did surgery at 9:30 on Thursday morning–I did not talk to her (or anyone from her team) until I …
Surgery went well, care was fine, food was usual., generally a good report. Went from hosp to rehab total time was 3 weeks which could have been shorter. My biggest complaint was no documentation was provided to me, when I reached …
I had the best experience at Trident medical center. I had surgery I was able to preregister Which made things go faster minimum wait time. Dr and anesthesia explained everything very will. I stayed overnight someone always checked up on …
Trident Breast Center is a great facility. The staff are kind, understanding and make you feel comfortable. My experiences here are positive and helped ease the tension of health related uncertainties. Highly recommend and thank you!
My team at Trident Cancer Clinic took care of me with cheer and kindness, they made me feel as if they really cared. Dr. Sharma is a calm, reassuring guide on this awful path that so many of us are traveling. To say that I’m grateful for their efforts in trying to save my life is not near enough but it is heartfelt.
I survived and I am going to recover from a motorcycle accident. The ER Staff seem knowledgeable and efficient in my opinion.
I had a spinal tap and the PA and nurses were very caring and compassionate.
nurses were great, very attentive and caring.
my sugar levels were checked every two hours. don’t know why I AM not diabetic. finally nurse asked doc to takedown that order. Took nearly 12 hours to get into a real room. and more than 24 to get an MRI. i do not know why . SEEMS TOO LONG
My experience was a first time experience!!!
Professionals services from the moment I walk in til the moment I was wheel out.. …
The ER had come a long way !
The doctors and nurses were outstanding
And you truly felt safe and they truly cared that you were there sick and they …
The receptionist did a fantastic job of checking us in. And the lady who took our blood samples was positively excellent. I did not hardly feel the insertion of the needle at all and I have a very hard to attain veins, and she hit it the …
My brother had heart surgery a few weeks ago. All of the staff in the ambulatory care unit were AMAZING! We were well taken care of. The nurse,Kathy, went above and beyond to make us feel comfortable.
The care I received while I was in the hospital was excellent the nurses were very attentive and were very concerned about my health enter very very good care of me
Breast Care Center beside Trident hospital is great. All of their staff are so friendly, patient, and helpful.
Staff was very attentive, explained the process completely. Admittance was quick and easy. They made me feel comfortable and quickly introduced me to the team working on me. Surgery went well and follow up visit was already made. Quite efficient
I had a wonderful experience Doctors 🥼 and nurses as well as staff are great. …
From the minute that I was admitted the professionalism and the caring of the staff …all of the staff …was stellar. I had fallen and hit my head and was incredibly confused but was treated with the utmost professionalism and true honest …
My ER admit was flawless, however, after being admitted everything went down hill from there. The nursing staff was good, transport was wonderful. I had a series of tests that we are questioning if they were necessary, primarily the CT scan …
Professional and courteous. That’s a unique thing to find.
I received great care, the Doctor was professional and courteous. He took not only my medical issues into consideration, But also my personal feelings and …
My husband had been in the hospital for 9 days and received excellent care. The nurses and techs were very attentive, very personable and willing to take extra time to reassure my husband. The Dr.s spent much time with us and saw my husband …
Things are great after you get into the Hospital. Valet parking. There was an open spot and they told me they were full. They need more spots if they are going to offer this service.
Fast Professional Services. Explanation of Treatment with understanding. Most Physician talks Medical Terms. Very Pleased with results. Advised to follow up with my Physician. Once Calling my Physician with updates and scheduling …
I was at the Trident diagnostic center and then the medical center. Neda and Nicole at the diagnostic center are amazing! Also the sweet girl at the medical center who did my chest x-ray was super nice too! Only issue I have is with the …
As much as I hear negative things about Trident, I cannot agree with those things. I recently had my second procedure done there (first was in 2019) and I had a great experience each time. With my most recent procedure, everyone was so nice …
I love this clinic and every staff member from least to greatest. They care. They love. They give 100% to my needs each and every visit. The staff listen, look, observe any signs that I might not see and they are thorough. Since 2009 when I …
Trident Breast Center has the friendliest staff. They are always very pleasant and welcoming.
As a male getting a mammogram is a nervous experience and the staff made me completely at ease thank you for a good visit
The technician was most supportive considering my handicaps and limitations. She made sure I was safe and comfortable.
I feel much better but I pray God that could be healed in Jesus name. The attention there was wonderful. I see that some people really care for others
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Staff member I encountered was very friendly and helpful. She was knowledgeable and had me taken care of very quickly.
From admissions, nurses, doctors and hospital staff everyone was very courteous and professional and show genuine concern for my treatment and overall well being.
Even though the ER with busy I came in for a blood sugar that was high and Autumn was the best she had a smile on her face all the time good work autumn
Dr. Frank Cuoco and team are diligently working on resolving my heart issues.
The hospital staff and environment is very conducive for treatment
Was an er patient pressure was 190 over 182 I was sat n hall outside a room n er then the nurse was very rude he literally told the student nurse who was shadowing him that it did not matter that they just gave me a pill to lower my …
Reliable, dedicated and patient-focused care. A conglomerate of expert healthcare professionals with exceptional bedside manner. The best and only choice.
I had to wait 30 min over my appointment time. I arrived 30 min prior appointment time as required, which is ok. I understand that. But it seems my personal time is less valuable
The process was quicker for me due to filling out the forms electronically. and it was great not having to wait for results. it was sent to me by email.
My mom is in there as I’m typing, and our experience has not been good thus far,some nurses have let her sit in a dirty diaper for hours at a time,she’s asked to be changed and they’ve said they’re not doing it, my sister went in there and they didn’t even have the nurse call button near her
Please go to MUSC if you have the choice. I had to demand to be released from the Trident ER after a TIA/Stroke event. My wife drove me downtown Charleston for a reassessment and I have been happy with my medical care ever since. Trident is …
I was a minute there in the mental health department and I had a great experience everyone was so nice and understanding and very caring very caring the activity instructors were amazing we’re amazing and I appreciate everything they did it was an amazing experience and I am glad I went and got the help I needed
Ms. Baker visit to Breast Center for bone density test was very quick and easy. Staff made experience very pleasant.
Went here after a fall at work. As soon as they seen there was no broken bones they kicked me out faster than anything. Didn’t even let me wait for someone to bring clothes. Left in a gown and waited outside for a ride.
The security guard came out and took me in the bathroom with the door
wide open and scan me in front of multiple people like I was a criminal The floors was nasty had bugs where crawling on the floor in the holding area each …
Very efficient. Having past history printed is so much better than asking us to fill it out every time. I had results of test the same day!
Was seen quickly. Dr Ettis removed my stitches with. No pain. We talked about problems that could accur. It was very informative. I would recommend him.
Trident Breastcare was EXCELLENT. They keep to their scheduled appointment time and they are very organized. My tech was courteous and pleasant. Fast Visit. And results emailed to me the same day. I would highly recommend them. Awesome!
Rae
Couldn’t have been better had it been a hotel. Staff in evey department were brilliant, very pleasant and all seemed in a happy mood, makes recovery very easy. Thank you Anthony Parkinson
They don’t deserve one star but I can’t rate any lower. This place is the biggest joke of medical “care” that exists. If you want to be treated like a piece of garbage and receive no medical help whatsoever, then this is the place for you.
Good luck
Check in was a breeze. No waiting to check in. I was early and they took me in early for my appointment. Technician was Great, very professional. Great visit-Well pleased.
Nursing staff was great, although short staffed. I was put in a back area where I was the only one, without a way to contact anyone.
Wasn’t one of my better visits to the hospital.
I was there for an ultrasound, the registration process was easy,
and the young lady that did my ultrasound was very nice. She made sure that I was comfortable before she started because the way I had to be positioned was very uncomfortable
From my 1st visit in May until my surgery 7/20/22, everyone staff member was always helpful. Surgery went as Dr. Cuoco expected & I’m very pleased that my doctor in Aiken referred me to this doctor & medical center.
My time there for the Ablation procedure was pleasant. Everyone there treated me wonderfully. I was given all the information I needed for the post ablation period. I had no post ablation problems.
The Medical Imaging staff were very friendly, caring and calming. I was there for an abdominal CT scan and was nervous and worried, but the staff quickly put me at ease and I was in and out quickly. My results were also already available by the end of the day. I would definitely recommend the Medical Imaging Staff.
From the Nurses, the Techs, the food service, Cleaning crew and Doctors, I was treated like a king. If I left anyone out, then I apologize but I really felt like a VIP!! WHITE GLOVE TREATMENT!! OH, and a shout out to every one in the ER and admission!! Great service!!
Overall good experience. Staff was exceptionally nice. Wait was a bit longer than expected but it was busy. I would say it deserves a 5 for facility and staff but because of parking and wait time I’ll give them 4.5.
I have been going for physical therapy after my surgery and Sarah and Stephanie are great. They cared very much about my well-being! I am going to the arts building and not the hospital.
The staff was very pleasant, as usual. The actual mammogram was done by a very nice person with a clear knowledge of what needed to be done. It was quick and painless. Great visit!
My daughter’s mom was recently admitted and is in a room on the fourth floor. During a recent visit we noticed that her room is very hot and she was uncomfortable and sweating. We checked the thermostat and it says the temperature in her …
It was great. Easiest mammogram I’ve ever had because I had such a great technician. The dexascan was just as good. The whole crew was very easy to work with, very friendly and professional.
Avoid this place!
My ER visit went very well. The being admitted part was absolutely horrible! I had to ask repeatedly for Tylenol. Had to wait 4 hours for prescribed …
I honestly have had some unfavorable opinions about Trident hospital in the past but something has really changed. My mom is a heart clinic patient and has had to visit the ER a couple of times recently and we have had EXCELLENT care every …
The doctors and staff were wonderful during my stay in ICU etc. The nursing staff were very professional and caring, and even though they worked long hours they always took good care of me. A big thank you to all the staff.
We always have nothing but good to say about Trident Medical Center and their staff, RN’S and Doctors. They keep nothing covered and truly care.
I spent 10 days in ICU and 1 in PCI and not once did I have a reason to complain about the staff. I was treated with dignity and respect at all times. The staff was well trained and made my stay as pleasant and comfortable as possible.
I want to extend an extra special Thank You and Acknowledge the Emergency Staff and Operator for their kindness and compassion towards communicating long distance regarding my brother. It is comforting to know that my brother is well and …
My two experiences with Trident Medical Center have been wonderful. Every single person I encountered has been kind, welcoming, and competent. The facility is clean and well managed, at least from my standpoint as a patient. I would not hesitate to return to Trident if my health required it.
I found myself in the emergency room at Trident Medical Center recently and ended up staying several days. I found the staff’s interaction with me to be exceptionally professional, from communication to timely pain control. …
Trident Hospital has really gone downhill. An excuse is given that they are now a Trauma Hospital.
I can find no excuse for lack of equipment and broken equipment. I had back …
I attended Trident Behavioral Health twice through my Air Force provider. After leaving the program the VA required additional information about my records and mental health care for my military separation. In order to update my records …
First time as a patient, and from the time I walked through the doors, everyone was so helpful. Was in the cardia unit for three days and cannot say enough good thing about the treatment and care I received. One nurse in particular (SAM) …
Staff is very courteous and very helpful for my upcoming surgery. I was there on time and they took me in registration went very smooth and they were very sufficient in their job
Extremely clean, well-kept facility nurses and doctors all very helpful and informative. Very pleasant experience.
Currently still downstairs in the emergency room day 2….my mom was supposed to go upstairs since yesterday but we’re constantly being told different things…she came in with involuntary body movements and im being told nobody has answers …
The staff was kind, courteous and efficient. I felt like I was in a safe place surrounded by knowledgeable professional people. Thank you
Went to trident saw doc Christine about my back injury. She helped me make a choice of care provider and followup care. God Bless.
Doctors and nurses are top notch. Relieved excellent care from the operating room, to ICU and continuing into a regular room
My visit was very pleasant, nurses were professional, courteous, and funny , they explained the total process of what and why they were doing and answered all of my questions
Don’t go to Trident Medical Center in Charleston, SC if you want to keep your license. Unsafe ratios, cliquish, just the perfect definition why it is called Trideath by the locals. The worst system in America, HCA. Posted from an anonymous nurse
Employees are professional and very helpful, and get 5 stars what gets really no stars is the mri machine which is outdated and. So loud my head was hurting all day after enduring this horrible noise.
Everyone that I dealt with was very friendly, polite and professional. The procedure was done within minutes of the scheduled time. Overall, a very positive experience.
Very pleasant and welcoming front desk. Mammogram technician was skilled and very pleasant to work with. Good visit.
Very dishonest billing. Verified they were an urgent care upon arrival but charged for ER services for an ankle x-ray. Tried to call and work this out and they said they would send me a new bill but did not. Would never use again.
Personel was not only very professional, very nice, or very clean and pleasant. Follow-up calls were very nice and helpful. I highly recommend the Trident ER !
I arrived at the ER via personal transportation with multiple injuries from a bad accident on a nearby MTB trail. They took good care of me and got me triaged quickly, mitigating my pain quickly.
Sat in a hallway the whole time, with many other patients. It’s sad that we have to have our business said out in the public. No privacy, feel so bad for others who were having private things wrong with them and it was talked to from the nurse in front of everyone.
The worst ER visit give ever had!!! Was told I had a sprained ankle even tho I told them I had not done anything to sprain it. They came out to the waiting room and put a flimsy brace on it that created more problems actually made me trip several times
Went there on sunday, dec 18 2022. I have exellent insurance and ended up sleeping on a gierney in fast track for 2 nights. Have broncitis and needed oxygen. Will not ever go there agaian. Had them send me home with meds
From the valet person to the receptionist to the lab people everyone was courteous, professional and helpful. This includes the volunteers that make the wheel chair available. I was very leased with the entire evolution.
DR. Art Schmitt ( PSYCHOLOGIST)
I just completed the survey and gave you very good grades. I could not be any happier, especially after having my throat slit. Just kidding, it was very good experience. Ray Smith
The person checking you in was really nice and helpful. The doctor was honestly very rude and I will never go to this hospital ever again because of him.
I have hated Trident in the past. My mom has been there the last few days and I am super happy with the care she has received. Allie is the best nurse ever!!
My experience was outstanding they took good Care of me even though they were busy and they were very professional it was a long wait time but I was ok with it. I wanted to know what was wrong with me. They found out and treated me.
The wait time was reasonable and the technician who performed the test was very friendly and explained what he was going to do and why. After the test, he walked me back to the exit instead of just giving me directions.
This particular procedure at the Trident Ambulatory Center was pleasant and smooth. It was originally scheduled at the Head and Neck Center, but the procedure was performed at the Ambulatory Center. The staff across the board was excellent.
The staff was great. They made sure I was comfortable and checked on me frequently. Julia the X-ray was super sweet.
My visit to Trident hospital was a pleasant one😊 The staff was very pleasant and professional; My room was very clean and the nurse aids very helpful and made my one night and day visit here very good 👍❤️!!I am grateful for all the doctor and nurses did for me!! …
I am giving the five stars to Denise in ER for going above and beyond for my daughter’s well being. I hope Trident hospital is aware of what a class act and caring employee, she is.
Worst hospital ever to go to. Please if you love your family, don’t ever let them go to Trident medical hospital. My father was admitted at Trident. He had fluid on the lungs and they did surgery. They sent him home and the next day my …
Well, they took care of my pain but as far as informing as to what was exactly wrong the communication was near -0-. There was no review with me as to the results of the CAT scan or the multiple exray’s. All I know is I was given no food or …
Trident was wonderful to me. Everyone I interacted with treated me with dignity and respect. The doctor who put in my stitches took great care to minimize damage and was very kind.
The employees and staff was very professional and kind. Everything was explained that was needed to be done. They got me in and out on-time, and cannot forget about the cleanliness of the building. Would definitely recommend them to anyone in need of surgery.
Have been waiting 3 hours with my 83 year old grand mother to get blood drawn. Won’t provide a blanket even though she’s shaking from being so cold. Doctor says we may have to contact her primary doctor and come back. Will probably still get a $20k bill. What a joke of a hospital.
the worst hospital, they sent my husband home to die. after surgery was done there he had complications with constipation 10 days without going to the bathroom they only told him to take mira lax. he was short of breath he had no strength …
It was the worst. 10-12 nurses and orderlies that were rude to every patient.
Went in on doctors order because my sugar was 585. Simple fix: fluids with insulin. Sat there for almost 8 hours waiting on 30 minute bloodwork.
I will try to never, ever go to your hospital.
Brought in emergency with many people waiting was taken in within 3 minutes. Seen a doctor within two minutes. Had x-ray of hip and catscan of skull within 20 minutes and return of doctor with results within 30 minutes was a miracle. I was amazed and thankful for the swift and learned ability.
I went for pre-op lab work and EKG and waited much too long to receive these services. The check-in personnel was terribly overworked, trying to check people in, answer the phones, and window for people trying to find the department they needed to go to as there was no customer service in the lobby. However, the staff were friendly.
I have never been sick other that occasional cold so this whole experience was new ,frightening to me and at times embarrassing. The nurses and staff were wonderful to me and helped me feel at easy and get thru this .I want to pass along my …
My recent and last visit ever to Trident Hospital the staff was so busy that there was no time I guess to be compassionate. The nurses didn’t even introduce themselves except for Kimberly she would get a 5 star. Sitting in a hallway having …
It was the worst experience of my life. I’ve always praised Trident even when people would talk trash I would say how good I’ve always been treated. I came in by EMS with extreme pain. Ems had given me fentanyl and nausea meds. I was …
Went for a mammogram. Everyone was so courteous, sweet, helpful. They explained everything that was going to be done. They get you check in really quick. There was very little wait time.
This is the least professional garbage dump of a hospital I have ever experienced. If I could do over again I would have driven my wife all the way to Georgia for fear that this is just how hospitals operate in SC. …
Everyone involved was helpful and courteous. The procedure went smoothly and all questions I asked were answered in full. Thank you for making this medical appointment a positive experience.
My doctor’s order was for an ultrasound. They did a mammogram, but refused to do the ultrasound, so my doctor had to then send me elsewhere. I now have to wait another 3 weeks for my ultrasound.
After a 3+ hour wait, PA came out into lobby and examined my injury. Sent me home with an over the counter ointment and told me to come back In a week. Next day went to MUSC and was told injury was infected and they asked why I didn’t …
I am an out of state patient. I was in a MVA, came in by ambulance, I was treated very quickly, even after being warned that the ER was busy. I feel that I received all necessary scans and xrays and was being updated as needed. Would recommend this facility.
The entire staff was wonderful! Everyone performed their job well and were kind, considerate and took great care of me throughout my procedure.
My first visit with them and I was really impressed. I was given my personal data to fill out and was called to the back as soon as I finished. Every one was courteous and kept me filled in on what to expect. I will be back
Good experience after surgery. Night shift seemed understaffed but did a great job trying to keep up. Day shift was just fine. Overall, very good care.
My husband was taken to this ER for severe chest pains around 11, he couldn’t walk, sit up straight, and could hardly breathe without being in severe pain. They took his chest X-ray around 11:30 and said they would be right back to get him …
I am bipolar. I was homeless last year and in a crisis. I had no medicine and I went there for treatment. I have medicaid and full insurance. They kept me overnight and I spoke to a doctor for less than two minutes. They would not prescribe …
I went for a diagnostic mammogram and ultrasound. They told me when scheduled I would be there one hour for the procedures. I was there 3 hours! But personnel and medical professionals were all very nice.
This was my first time going to Trident Medical. I was impressed how quickly I was seen at the ER. I did have to wait some after taking tests. After tests, the doctor explained what was going on and what were my options. Overall I was pleased.
On 10/8/22 transported by ambulance after a rollover car accident (T-boned on the drivers side).On arrival, bed/room for me was still occupied and appeared would not be available any time soon.EMS personnel found me a room.In room, was a …
I was admitted on Feb 9th. 12 hours for free flap surgery. Released 8 days later with no discharge instructions. Except for medications. Some doctor came in and prescribed blood pressure meds. Didn’t need them, don’t take them now. Also …
Horrible. Wife arrived and for the first hr was in a small room. Then for the best 2 hrs was in a wheelchair in the hallway. When the iv was removed(in the hall), we left for the car only to return because of the bleeding from her iv place. Wouldn’t recommend if life depended on it!!!!
My mother age 91 fell and hit her head and was brought to Trident ER by EMS, they did suture the laceration above her eye and send her back to her nursing home, but they didn’t clean up any of the blood. When I got there I couldn’t tell …
A great experience all around! Everyone went out of their way to make sure I was comfortable and taken care of. I highly recommend Trident, a big shout out to the Urology team. Thank You!!
Drs. and nurses were awesome until it was time to go. I was bum rushed out. Some other nurse? Or orderling? Screaming we need this room we need this room! I was sent home in their hospital gown! And nothing more!! But the health care was good.
Staying overnight in the ER was terrible as no beds available. The PA hospitalists were very demeaning. They apparently don’t allow you to question them; having a bad day shouldn’t be taken out on a patient. The spreading of false …
The hospital staff was very nice and took the appropriate tests. It was a very busy day there bc of the flu, I guess. They said double the normal stream. Because of that, it was a long visit. Over 6 hours and that was exhausting. A shout out to a nurse who was able to find a vein for the IV for the CAT scan. Had blown 5 previously.
The nursing staff and doctors were amazing and took their time explaining everything to me and my family. I never felt like I was wasting their time. Thank you to everyone at Trident for making a scary procedure less worrisome
Everyone was really trying to help me. Unfortunately, I have a really bad back, and when my hip shifts the pain is unbearable. My hip was out of place and when I was in the xray room, the doctor gave me a shot so I was able to relax. I …
My father spent six days at Trident in November. We spent 24 hours in the ER because no bed was available upstairs, which I totally understand. However, once they couldn’t figure out what was wrong with him and just labeled him a dementia …
I went to hospital with chest pains and everyone was ultimately attentive. They took me in fairly quickly. Three things concerned me during this process. 1) HIPPA requirements, 2) Being cared for out in the hallway. 3) A doctor telling …
My experience in this hospital was less than what I believe is acceptable. I went there in an ambulance under stroke protocol. They took me to CT and had my husband wait in the ED waiting room. I asked for my husband over and over and he …
Excellent experience with a professional and compassionate team. Everyone from scheduling and front desk to the techs, nurse, and radiologist was very professional and kind and put me at ease. I am very thankful that they went the extra mile to lessen my stress!
I was greeted nicely upon arrival and throughout the visit by each person I encountered. Everything ran smoothly and timely. It did not feel rushed. My total visit from check in to checkout was about 20 minutes.
They did great with intake and getting my sister in but after that it went down hill. Front desk girl was rude and cold while laughing with co workers. The tech, Mike, was disgusting and rude. No one came and checked after hitting call …
Most of my nurses and nurse techs were amazing! Some of the night techs not so much. The case managers are amazing! They helped me get sent home with a machine to sleep with. The cafeteria wasn’t bad. Only messed up my food a few times. It …
Excellent Care across the board. I came in through the Trauma bay and ended on the Med Surge unit. The entire staff deserves kudos. I shattered my ankle, and this was one of the worst things I have been trough. Than you to the care and …
While I was treated very well my wife was not. She went to an information desk and asked about where she should go after the surgeon told her I was in recovery. The person at the information desk told her to go back to where we first …
I went to Trident ER. While they got me in a very timely manner and provided great initial treatment, I got lost in the shuffle. I was medicated for the extreme pain I was experiencing…for the next 6 hrs I failed to receive the IV and …
Although they hid my review my experience was a 0 once again! Staff very nice & friendly! I went up there to see what was going on I figured I was pregnant along with me constantly asking the nurse for an ultrasound they started me off with …
I had a mammogram at Trident Breast Center. The staff is great and explains everything in detail. Also very punctual. I was in and out in about 40 minutes. I had my results the morning after. Very pleased.
I can’t say enough about the care and staff at this hospital. It was clean and quiet and everyone was pleasant and accommodating. I had my surgery and was able to rest and recover and go home with a smile!
I really appreciate the care that was recently given to my dad. He was admitted to the ER/ED recently. I can’t say it was a perfect experience but they were PACKED. It was an extremely busy night but the staff was amazing and he got the care he needed. Even as stressed as they were they all had smiles on their faces.
Everyone was extremely courteous & helpful but it took far too long to get checked in. Over an hour! Biggest surprise, disappointment & frustration was, even though an established patient with Dr. Craig, my records had not transferred over …
I’ve been sitting at the hospital for almost 4 hours with a patient of mine. The nurses and doctors didn’t tell me anything of what’s going on. I had to keep asking for updates, when they could’ve came to the waiting room to tell me. When I …
Upon my recent visit here, I will no longer return under any circumstances. I was taken in, under my decision to seek minor medical help for an incident at home. Once in there, I was laughed at and toyed with by the majority of the nurses …
Went in for a CT scan. I suggest an early morning appointment. I got there early for my 830 appointment. Construction had the entrance all messed up. Ended up close to emergency entrance. Got a front row parking place. Came in a …
The hospital was very busy. Was sitting in a chair in the hallway for like 8 hours before I was put on a stretcher in a curtained room. But nurses and ancillary staff were nice and helpful. I was extremely upset when the EMS guy and the guy …
I am very pleased with the care l received during my time Trident. The doctors, nurses and staff were all genuinely concerns with my recovery and comfort. Hope it won’t happen again but, if necessary, l would have no problem returning to Trident. THANK YOU
Trident hospital is the worst hospital I have ever been to. The place is dirty and the patience care is terrible. The nurses attitudes are terrible and for the most part show no concern for the patience. This is not true for all of them but …
Awesome surgical experience. Dr Terrance Day is such a good, knowledgeable and excellent ENT Surgeon. His knowledge and skill are second to none. Trident team assisting him was so caring and helpful. I don’t know how my experience with Trident and Dr Day could have been any better.
My sister was a patient in ICU for approx. 8 weeks. The Trident Trauma Team was excellent. Major thanks to Dr. Jones, Dr. Roberson, Pronda & the entire Trauma Team. The Lord allowed the team to keep my sister alive and we (my family) are …
15 years ago I had a very bad experience at Trident Medical Center but my recent experience was completely different and I would rate it as excellent! The Ambulatory Care Center personnel were fantastic, extremely professional, very caring …
I was a day early for my appointment due to my getting the day wrong. The staff gave me the option to see if they can squeeze me in or come in as scheduled. I choose to stay. My wait to be squeezed in was less than 30 minutes. I was very …
My daughter was seen 3 times last week. The Nurses and Doctors were phenomenal. They were all very professional, very empathetic, caring and they listened. We could not have asked for better treatment.
I only gave it a star to be able to leave a review. I will begin by saying the day staff has been fine. Dr. Meadors has been awesome!!! Trident Medical Center is absolutely horrible. The ER is nasty! The staff has to look everywhere to …
Friendly staff and very clean facility. In the past this Hospital was one I would definitely pass by because the staff and some of the physicians were not good at their jobs! Trident was once called the Death Camp but my opinion has truly …
I didn’t appreciate having to wait more than 24 hrs to be bathed and changed out of the gown from my surgery. I did not have hot water in the room for my daughter to bathe me: no toothbrush no soap. I was there 4 day and only got one bath. I’m so grateful that I had my daughter to advocate for me.
The staff at Trident were caring and professional. The ER was packed and they were very busy but it seemed that they tried their best to treat everyone as if they were the only one.My position afforded me a close look at the goings on and I …
Doctors and nurses in ER did their jobs and surgeon tried to his in an urgent timely manner and eventually did an outstanding job but when you have to wait for almost 24 hours and 11 hours past surgery time because hospitals staff doctors …
Registration was quick but waited 45 min to have my CT scan. When finally seen they apologized & said a scanner was down. That should have been conveyed when all us waiting patients were shown to the waiting room that it was going to be a long wait. The girls that did the scan were great
90 percent of the nurses were great. The other 10 percent were rude and you could tell they hated their line of work. I was ordered to stay in bed and one than one time while calling for help with the bed pan over heard (she just needs to …
My husband has had excellent care and attention throughout his experience in having Triple By-Pass Heart Surgery at Trident Hospital performed 1/2/23 by one of leading Cardiac Surgeons and Team in nation. He was seen immediately and kept …
Had my first son here in 2003, experience then, I remember being great. So thank for continuing the great service and experience. Everyone I came in contact with from front desk, doctors, nurses, techs, etc were amazing. Could not have asked for a better experience and staff that provided care for me that day.