Have questions about our end-to-end small business management solution? Call, email, or chat with our sales and customer service teams who a … See more
Horrible customer service experience. Account rep no longer working there. Have called at least ten times with no call back. Further insult? They auto draft!!!!!!!!!!!!!! You can only post reviews if you give them 1 star when the answer should be -0-
Don’t waste your time or money with these CROOKS! I have never written a 1 star review before, but I feel that the more people know that they have horrible customer service and billing practices, the better.
Don’t waste your time with the marketing side of this company they over promised and never delivered. (CANCEL AS SOON AS POSSIBLE IF YOU CAN) TRUST ME YOU COULD USE YOUR HARD EARN MONEY ELSEWHERE WITH 100X BETTER RESULTS.(ZERO STARS)
Horrible they don’t help you want return your calls or emails. I can’t even find my business. They do not help you with any advertising all they do is charge your account. Been trying for 2 months to cancel my contract and no one will help.
HORRIBLE. Do not work with Thryv!! So many empty promises. We got ONE lead and gave roughly $4,000 to this company. DO NOT use Thryv, I repeat DO NOT use Thryv!!!!!!
Travis Day is a digital marketing guru!! He and Thryv have helped my company SOOO much better understand today’s digital landscape. I refer Travis to all of my customers looking to grow their business!
Have dishonest or untrained representatives telling you you can opt out of the contract early if you choose to do so but the company says there’s no such clause, the 12 month contract is a 12 month contract. Do not stand behind their product very poor customer service
Just check out the reviews. This company doesn’t know how digital marketing works. You are better off listening to Gary Vee or finding a free lancer who can show you proven results. I feel bad for these people they spend there day scamming …
Small buisness owners be ware this company is not trust worthly and will scam you left and right. The sales rep Brenda Bean will try to sell you products that you over priced products that you don’t need. She will take ypur money and you will never hear from them again.
All-in-one Software and Marketing Dream Come True
thryv is like taking the best features of complex software from a dozen or more other software services and combining them while making them easy to use, into a …
As people have outlined previously, our business canceled with them and they continued to bill. When I call customer service, they say they have no available reps and will schedule a call back. They never call back. Truly criminal
When a business says no to your cold call, just respect that. A rep going by Jaime was completely rude and disrespectful. He said all this “research” on my business so he could tell me everything I “need” to make it “smart”, he only knew one service we offer. Do a little research and check a website before you call.
Stay away from this company. I’m not under contract and haven’t signed anything with them but they continue to bill me $80 a month. They are hard to get ahold of and havent done anything for me the time I’ve been with them (24 months). On the phone with them every month disputing the charges. What a complete waste of time and money.
Got a marketing flier from this company they took the 1 negative review out of 58 positives from my 5 star rating saying they could improve my reputation. I came here to see how good they are and bingo a 2.2, focus on your own failed reputation.
This company will scam you! We own 2 small businesses and the head ache’s and high turn over rate has been a nightmare. Ask your rep how long they have worked there. Ask for proof. Look them up on Glassdoor. Ask for references or proof they have actually made money with online advertising
RUN!!!! DON’T WALK… away from this company. They are a HUGE SCAM company! You will have a terrible time cutting them loose. Don’t say I didn’t warn you…
Look at the reviews this company is a scam. We got 0 results and a bill for things that we didn’t sign up for. The will charge off tens of thousands of dollars to your personal credit. They want quick profits at the expense of your business.
Absolutely the worst experience, was signed up for a contract with this company with no authorization from myself. This company is a scam and they make phone calls and sign you up for service without authorization. I have called the number …
We pay monthly for advertising with them, and when you go to their web site and search for our company, it is listed fifth down the page with a number 1 beside it so they can say that you have #1 listing but there are four other company’s …
I cancel my business with them 3 months ago and they still charging me every month.
When I spoked with Crystal and Jakob her manger at the beginning they said it’s …
I was called repeatedly to sign up and promised results. Dexyp Tried to get me to sign a 12 month contract,I was not going for it so they offered me 6 month contract I sign up to my sorrow .Dexyp did not provide nothing they said they …
DexYP pitched me their Thryv program, telling me it’s more services than what I’m currently getting for the same price. Turns out they don’t offer a dedicated project manager, any online review alerts, regular progress calls, or any …
When Dexmedia became Dexyp, service when downhill. I called and was told that my contract was up. I asked to speak with my sales rep about product changes. Many messages never returned, denied requests to speak to a different rep, and …
THE WORST! You will never get out of their contract under an “at launch” ambiguous clause. They never explain WHAT they charge you for! Insulting sales reps. The worst! They are charging us $8,000 and we have no idea for WHAT. So we …
I purchased a business account from a seller with a contract with DexYP. We contacted the company prior to the renewal of our account. We did as instructed: contact the agents that signed us up and they were to submit the cancellation as …
I PAID OFF my contract August 2017 and cancelled all further advertising with them. Late June I get a call from collections stating I had a balance due which I disputed immediately. Every invoice mailed to me has reflected a ZERO balance. …
This company is a total scam! Do not do business with them. They didn’t have the correct number for the business nor the address. Nor anyone would return my call until after their so called contract was in effect. Then there is no such …
They sold me on a comprehensive digital marketing campaign that will do great things for my business. 4 months into the “campaign” I had no website and no follow through from anyone at DexYP/Thryv to get the site up and running until I …
Here in Denver CO. my rep Marci contacted me to see if Dex Media could be of any assistance with our online marketing. Mentioned that Dex has partnered up with YP, and could sell any products YP has to offer as well. I listened even more …
I can not say enough about the excellent service I received from Thryv Dallas. I am exceptionally pleased with all the careful details Erica LaCombe gave to me from conception to now today! Each time I have a question she responds quickly …
I was with YP which became DEXYP and now Thryv. It has been a nightmare. 2 years ago they never called to review my account, the new website was a mess, the account representative lied to me. This past fall I inquired and was told I HAD NO …
We had have nothing but problems with Dex Yp since we started with them a few years ago. We were conned into thinking we NEEDED to use them to be in the phone book. …
At the end of 2020 I contacted DexYP and told them I wasn’t reupping the contract. After being run around, I was told that my (contract) didn’t expire until June of 2021, I verbally told them to cancel at the end not to renew and followed …
To put it simply, I left Thryv because it is a toxic work environment that does not care nor advocate for their employees. Thryv is purposefully vague so they can overwork their employees. There is no control over calendars, the training …
There is a reason they keep changing their name. They are a terrible company. I hired them to work on my google business profile. They have been working on it for six months and I am now worse off than when they started. You read that …
These people are as crooked as it gets. We canceled months ago, though it took no less than 4 phone calls to cancel because the customer service is so terrible. We we’re told how much we owed to be done and now they have doubled that …
Good service
Very professional and informative.
Fly the United States flag highest show respect for our country.
I like the product offerings and how they impact small business.
This office is amazing. Can’t wait for the next conference.
Very bad experience. Too many promises, but no results. They just want to make you sign a contract.
Horrible customer service experience. Account rep no longer working there. Have called at least ten times with no call back. Further insult? They auto draft!!!!!!!!!!!!!! You can only post reviews if you give them 1 star when the answer should be -0-
Don’t waste your time or money with these CROOKS! I have never written a 1 star review before, but I feel that the more people know that they have horrible customer service and billing practices, the better.
Don’t waste your time with the marketing side of this company they over promised and never delivered. (CANCEL AS SOON AS POSSIBLE IF YOU CAN) TRUST ME YOU COULD USE YOUR HARD EARN MONEY ELSEWHERE WITH 100X BETTER RESULTS.(ZERO STARS)
Horrible they don’t help you want return your calls or emails. I can’t even find my business. They do not help you with any advertising all they do is charge your account. Been trying for 2 months to cancel my contract and no one will help.
HORRIBLE. Do not work with Thryv!! So many empty promises. We got ONE lead and gave roughly $4,000 to this company. DO NOT use Thryv, I repeat DO NOT use Thryv!!!!!!
Useless. Formerly YP. I canceled this months ago and they are still charging us. Avoid, avoid, avoid. No customer services, useless leads.
Travis Day is a digital marketing guru!! He and Thryv have helped my company SOOO much better understand today’s digital landscape. I refer Travis to all of my customers looking to grow their business!
Have dishonest or untrained representatives telling you you can opt out of the contract early if you choose to do so but the company says there’s no such clause, the 12 month contract is a 12 month contract. Do not stand behind their product very poor customer service
Just check out the reviews. This company doesn’t know how digital marketing works. You are better off listening to Gary Vee or finding a free lancer who can show you proven results. I feel bad for these people they spend there day scamming …
Small buisness owners be ware this company is not trust worthly and will scam you left and right. The sales rep Brenda Bean will try to sell you products that you over priced products that you don’t need. She will take ypur money and you will never hear from them again.
All-in-one Software and Marketing Dream Come True
thryv is like taking the best features of complex software from a dozen or more other software services and combining them while making them easy to use, into a …
As people have outlined previously, our business canceled with them and they continued to bill. When I call customer service, they say they have no available reps and will schedule a call back. They never call back. Truly criminal
When a business says no to your cold call, just respect that. A rep going by Jaime was completely rude and disrespectful. He said all this “research” on my business so he could tell me everything I “need” to make it “smart”, he only knew one service we offer. Do a little research and check a website before you call.
Stay away from this company. I’m not under contract and haven’t signed anything with them but they continue to bill me $80 a month. They are hard to get ahold of and havent done anything for me the time I’ve been with them (24 months). On the phone with them every month disputing the charges. What a complete waste of time and money.
Got a marketing flier from this company they took the 1 negative review out of 58 positives from my 5 star rating saying they could improve my reputation. I came here to see how good they are and bingo a 2.2, focus on your own failed reputation.
This company will scam you! We own 2 small businesses and the head ache’s and high turn over rate has been a nightmare. Ask your rep how long they have worked there. Ask for proof. Look them up on Glassdoor. Ask for references or proof they have actually made money with online advertising
RUN!!!! DON’T WALK… away from this company. They are a HUGE SCAM company! You will have a terrible time cutting them loose. Don’t say I didn’t warn you…
Look at the reviews this company is a scam. We got 0 results and a bill for things that we didn’t sign up for. The will charge off tens of thousands of dollars to your personal credit. They want quick profits at the expense of your business.
Absolutely the worst experience, was signed up for a contract with this company with no authorization from myself. This company is a scam and they make phone calls and sign you up for service without authorization. I have called the number …
We pay monthly for advertising with them, and when you go to their web site and search for our company, it is listed fifth down the page with a number 1 beside it so they can say that you have #1 listing but there are four other company’s …
I cancel my business with them 3 months ago and they still charging me every month.
When I spoked with Crystal and Jakob her manger at the beginning they said it’s …
I was called repeatedly to sign up and promised results. Dexyp Tried to get me to sign a 12 month contract,I was not going for it so they offered me 6 month contract I sign up to my sorrow .Dexyp did not provide nothing they said they …
DexYP pitched me their Thryv program, telling me it’s more services than what I’m currently getting for the same price. Turns out they don’t offer a dedicated project manager, any online review alerts, regular progress calls, or any …
When Dexmedia became Dexyp, service when downhill. I called and was told that my contract was up. I asked to speak with my sales rep about product changes. Many messages never returned, denied requests to speak to a different rep, and …
THE WORST! You will never get out of their contract under an “at launch” ambiguous clause. They never explain WHAT they charge you for! Insulting sales reps. The worst! They are charging us $8,000 and we have no idea for WHAT. So we …
I purchased a business account from a seller with a contract with DexYP. We contacted the company prior to the renewal of our account. We did as instructed: contact the agents that signed us up and they were to submit the cancellation as …
I PAID OFF my contract August 2017 and cancelled all further advertising with them. Late June I get a call from collections stating I had a balance due which I disputed immediately. Every invoice mailed to me has reflected a ZERO balance. …
This company is a total scam! Do not do business with them. They didn’t have the correct number for the business nor the address. Nor anyone would return my call until after their so called contract was in effect. Then there is no such …
They sold me on a comprehensive digital marketing campaign that will do great things for my business. 4 months into the “campaign” I had no website and no follow through from anyone at DexYP/Thryv to get the site up and running until I …
Here in Denver CO. my rep Marci contacted me to see if Dex Media could be of any assistance with our online marketing. Mentioned that Dex has partnered up with YP, and could sell any products YP has to offer as well. I listened even more …
I can not say enough about the excellent service I received from Thryv Dallas. I am exceptionally pleased with all the careful details Erica LaCombe gave to me from conception to now today! Each time I have a question she responds quickly …
I was with YP which became DEXYP and now Thryv. It has been a nightmare. 2 years ago they never called to review my account, the new website was a mess, the account representative lied to me. This past fall I inquired and was told I HAD NO …
We had have nothing but problems with Dex Yp since we started with them a few years ago. We were conned into thinking we NEEDED to use them to be in the phone book. …
At the end of 2020 I contacted DexYP and told them I wasn’t reupping the contract. After being run around, I was told that my (contract) didn’t expire until June of 2021, I verbally told them to cancel at the end not to renew and followed …
I run 3D Print Everything and Thryv has been one of the main reasons my business has grown and thrived! …
To put it simply, I left Thryv because it is a toxic work environment that does not care nor advocate for their employees. Thryv is purposefully vague so they can overwork their employees. There is no control over calendars, the training …
There is a reason they keep changing their name. They are a terrible company. I hired them to work on my google business profile. They have been working on it for six months and I am now worse off than when they started. You read that …
These people are as crooked as it gets. We canceled months ago, though it took no less than 4 phone calls to cancel because the customer service is so terrible. We we’re told how much we owed to be done and now they have doubled that …