I am not easy to impress and I rarely give a 5 star rating. However, in this case, its definitely warranted. My doctor of many years just moved back to PA and I was in the midst of going through finding a PCP through my ins company. (Insert …
I came in for an evaluation of a family dog bite to my finger. I was seen shortly after my arrival and the staff was courteous and professional. Very pleased with the treatment and the recommendations for after care. Highly recommend!
If you can go somewhere else definitely do. I experienced an added 36 hours of excruciating falling to my knees screaming pain because he overlooked an ear infection but he did give me both my second and third negative Covid test. I went to …
We took our child on Sunday night ,it was 7:30pm when we’ve got inside this place , we knew that they were going to close at 9pm .
When we opened the front door one of the ladies on the front desk,and African …
Went in with a persistent cough after passing out due to coughing so hard. It was the only urgent care facility I could find nearby at 8 PM on Sunday. I was in and out in 30 minutes with prescriptions forwarded to the pharmacy. Doctor and …
I went here after being up sick all night. It was a snowy day, so I called ahead to see if they were open since half of Texas shuts down in the wake of snow. When I got there, the wait time was less than 5 minutes. I was still filling out …
Easy to pre-register online, convenient location, great staff.
Left with great follow-up instructions and the meds prescribed worked really well to get me to the point where I can receive rehab treatment. …
Great experience at this urgent care! I tried to get into another urgent care down the road but there was a two hour wait. I came to Sinai and they got me right in. No wait, very clean facility, and very friendly staff! Highly recommend!
I made an appointment for 3:30p on a Monday. When I arrived, with my paperwork already filled out, I sat for about 10 minutes while the staff came and went from the reception desk before I was asked if I had been helped yet. After I was …
After writing a review expressing some of my frustrations with my experience, Dr. Karr called and spoke with me about the specifics of my complaint and how he would use my feedback to improve his clinic’s services. He went above and beyond …
Two friends of mine recommended Sinai Urgent Care, so when the need arose, that’s where I went. The staff was friendly and professional. I was attended to right away, got the help I was looking for and was on my way. If I need medical care again, I will certainly return there.
Called to confirm a short wait, arrived minutes later to find the doors locked. Called back and was told they had been closed for hours. I don’t understand why on earth you wouldn’t mention that the reason you had a short wait was because you were closed, but it put my daughters safety at risk.
We had to come here twice for my son, on different occasions. Both visits: Very nice staff, wait time is short, very attentive and friendly doctors and staff, kids-friendly facility and staff. Hopefully will never need an ER visiy, but this would be our first choice.
So I read the reviews and went with it. It was really good. Dr. Barlow was easy going and to the point. I have strep and talking hurts so I’m sure I was a joy to work on but he was great. Front desk Bianco was very very nice, got me …
Tried Sinai for the first time the day after Christmas when Prime Care had a 7 hour wait time! Dr. Karr was attentive and got me in and out in an hour. More importantly, after feeling like death he had me feeling better in a few hours. …
I enjoyed my experience for the most part going to get Covid-19 testing as it was quick and easy. The testing was from the car and not as difficult as I expected. I’m giving a lower score because they failed to contact me about my results …
Took my little brother for digestion issues. We were in and out within 40 minutes. Staff was very nice & Dr. Burkett was so helpful & answered all of our questions. I’ve had bad experiences with urgent care facility’s before but this one definitely lived up to my expectations!
I was out of town and injured my toe. The location was fine. The staff was courteous and professional. After filling out the paperwork I was seen within 10-15 minutes. I had X-rays done and learned that my toe had been fractured. My toes …
Doctors and staff are friendly. Easy to park. Office is clean. Wait times were not bad. Just found out that my bill was finally resolved after 6 months, insurance is half to blame for that though.
My wife and I both travel nurses. Each town we go to we have to find a doctor who will prescribe the medications we are on or to provide us health care we may need. Sometimes this proves to be difficult. But by chance we were living close …
Excellent. Best Urgent care I have ever been to. Dr. Karr is an exceptional doctor who takes time to understand the problem. Definitely not like other facilities that treat people like cattle. The entire staff is so nice. Its like walking into Pleasantville. I highly recommended this place.
Great experience! 1st time patient and the staff made everything so pleasant. I was seen very quickly upon arrival and the medical care provided was great! I would definitely recommend Sinai urgent care to anyone!
Called ahead of time to make sure they would take my insurance, as the next closest urgent care open after 5 was too far away. I was seen almost immediately. No one else was waiting, but that may be because it has recently opened. Everyone …
The whole process as a new patient was expedient and we did not have to wait long to see the doctor.
The doctor was extremely professional and knowledgeable with the treatment of my wife’s migraine headaches. Will definitely return.
They are the absolute best! The doctor took such good care of me and explained everything step by step as to what was going on and my treatment. Dr. Walls was incredible and thoughtful – I wish he could be my regular physician!
I was the only one in this urgent care on a Monday at around 3pm. They got me back very quickly – the staff were all very polite. Dr. Burkett was thorough while keeping the mood light, and I was out of there in no time!
I’m already feeling better!
Very efficient COVID testing. I got the nasal swab, throat swab and vitals without leaving my vehicle. The doctor came to my vehicle and did a quick exam, had to step out for that obviously but very quick and efficient and all of the steps and procedures were explained clearly and all of my questions were answered.
This place is great. The time to wait time is limited and the place is so clean. The staff are professional and helpful. The doctors really and truly care. I had a 30 minute phone call with the dr and a whole game plan on how to make myself healthier. If you go here you know you are in good hands.
I was so impressed with this urgent care! The staff was kind, knowledgeable, and so good with kids! It was clean, efficient, and unbelievably friendly. We will definitely be back. This urgent care is a gem in our community!
I had never been to an urgent care center before and the people at the desk were very helpful. I got to see a doctor very quickly and they found out what i needed very fast. It was overall maybe 20-30 minutes of my time from walking in the door to me walking out with the prescription i needed.
Sinai is the best urgent care. Our whole family goes here. The staff is so kind and accommodating to our little girls, they’re efficient and quick. And it’s clean and professional. …
Easy online check-in. Got a text when it was time for me to head over. Professional staff greeted me. It’s always clean and quiet. Providers are knowledgeable and treat me with respect. I’ve received care here 4 times this year, and each has been a pleasant experience.
Their services are good but their CUSTOMER SERVICE IS HORRIBLE. I took a COVID test 2 times and NEITHER of those times they gave me call (as they said they would to get your results) I had to call them in order to know my results. The …
Made a last minute appointment on a Sunday evening. Time from when I parked to when I was back in my car was less than half an hour. I saw Charlotte and she was so nice and personable. Would definitely come back again for urgent care.
I injured my back helping my son out of the tub and the pain was intense. I knew I could not wait until Monday to see my primary care physician and ran to Google for help! …
I was hesitant to go because I was concerned to the level of care and competency since it’s located in a shopping area. I was pleasantly surprised. It is a clean and professional medical facility with a caring and attentive staff. Patients …
The procedure for Covid testing is a breeze at Sinai. It is well organized and I was in and out in about 40 minutes from my appointment time.
Everyone there was friendly and efficient. …
We are new to the area and my daughter needed to see a doctor. The scheduling process was easy and the staff was friendly. The PA Steve was thorough and helpful too. I would highly recommend Sinai Urgent Care.
I choose this urgent care due to the 5 star rating. I am a health care professional who works in quality. I know evidence based practice and the right way to room patients, take vitals etc. I scheduled an appointment on line, there …
$20 (with no insurance at the moment) full sports physical for my son. Everyone was extremely kind, doctor was thorough, very little wait with an appointment scheduled (which you can book online!!!).
They charge 270$ for Covid test and yet they give poorly hand written scanned copy of test results which I have no idea is accepted for international travel. I asked for original copy and someone on the phone asked come to office to collect …
This staff is some of the friendliest if ever encountered. They have so much patience in answering all of my questions until I’m comfortable. I never feel rushed. Highly recommended!
Didn’t think going to the doctor would be a pleasant experience but it was when went to Sinai Urgent Care for an emergency. The staff were super friendly and attentive to my needs. There was no wait and Dr. Karr who took care of me that day was very informative and got me in and out. Thank you Sinai team!!
My girlfriend and I went to two separate emergency cares on the same day because we had caught bronchitis. She was in her waiting room for 2 hours. I was in here for 30 minutes, that includes the chest scans she did not have performed. I …
They were really great! I needed stitches, and they offered quick service. The staff was very friendly, and they only charged a co-pay for my insurance. I highly recommend Sinai Urgent Care!
We had a GREAT experience at Sinai Urgent Care. Our 2 oldest daughters came home from school on a Friday afternoon complaining of pain in their ears. We knew that it would be impossible to get in at our pediatrician on such short notice. …
Went to Sinai because I read great reviews and they were open on Sunday- bonus. Everyone was super sweet. I had no wait time and was seen immediately even though they were busy. I would totally go back and definitely recommend to anyone …
Dr. Karr and his team were amazing! The doctor came in on his day off, was crazy busy, but still took the time to take great care of me and explain everything I needed to know. I would not recommend stitches on the bottom of your foot to anyone, but I would highly recommend Sinai Urgent Care to everyone! 🙂
Once again, a tremendously good experience! Always on time, extremely professional and knowledgeable staff as well as kind and friendly, plus a very Covid-aware environment so it feels very safe. They are also on top of insurance requirements. All in all, an extremely good experience!
I was the unfortunate patient who wasn’t even able to make it into the office because they won’t take my insurance. Even though my insurance works at every urgent care in network or out of network I still have the same copay. However miss …
The staff was very welcoming and knowledgeable. They explained everything to my mother and were very patient with her. Mother did not have to complete stacks of paperwork which made it all so easy and limited the stress of going to the doctor.
Seamless experience getting tested for COVID at Sinai Urgent Care! Easy online scheduling. Remote registration AND they come out to your car to administer the test. Plus it was a throat swab & not the awful nose swab. Highly recommend!
We received great care for a medical issue relating to the eye, however, we had an issue with the anti-infection prescription we were trying to fill. They initially sent the prescription electronically to a Kroger Pharmacy, but they were …
Very good service. Caring staff. Wait time after being called into the examination felt excessive. Difficult to sign into WiFi.
Overall excellent customer experience and I recommend Sinai Urgent Care.
For covid testing – in and out in 20 mins, and since they have an internal PCR lab, you get PCR results in about an hour. Also, they are holding people to their appointment times, which keeps things moving smoothly. I observed that a person who was over 30 minutes late was required to reschedule.
Appointment required. Great clinic as professional and timely. Staff very helpful during evaluation while sharing information during exam. Very friendly and caring. Would highly recommend their care if needed during an illness.
Had a bad accident mountain biking and multiple injuries. They took care of me very well on Sunday when others were closed. Removed stitches here after one week. Just superb work!
Great facility. Staff and doctors were amazingly helpful and considerate. Brought my son in and they made me as well as him feel comfortable! Super fast service, clean environment and although the reason for visit had me (unnecessarily) …
I highly recommend Sinai Urgent Care above and instead of any conventional PCP – in fact, it reminds me of a mini Cleveland Clinic, which is where I used to go and is the healthcare industry’s perennial #1 industry best practice. I’ve been …
I have received several COVID-19 tests through Sinai before visiting at risk family. They are extremely efficient. I am so thankful to have this service to protect those I Love when I visit. I’m super careful, but one never knows…
I was really feeling sick & they were very helpful!!!
I came near closing time & they already had a few patients in line in front of me. They offered to set me up with an appointment in the am so I wouldnt have to …
Great experiences in this clinic! We traveled through Dallas but need to take care of the ear issue. The nurses and provider are every knowledgeable and helpful to answer the questions and to do the treatment! It’s a great place to take good care of the family health!
After learning I had been exposed to someone who had tested positive for COVID 19, I searched for the closest place to get tested. Sinai’s team is very buttoned up & it was a smooth process. The young ladies doing the testing were caring & …
Haylee Terry the PA- C was amazing. She was so nice and very helpful. She was able to treat me quickly. The entire staff is very professional and friendly. If you need to go to an urgent care this is the place to go. The wait time can be a …
They definitely lived up to all of their previous 5 star ratings. I will be going back for any medical care I need in the future! I was seen by Dr. Karr, he was very genuine and wanted me to feel better. All of the staff were friendly and …
The entire staff was very friendly and quick. When I arrived I asked how long I should expect to be scene so I knew if my mother should wait or go to Costco. The doctor, Ken C Walls, was upfront and chimed in saying he could get to me …
the service and staff are good and results are fast BUT if you are coming for a PCR test, be aware that they’ll make you see a nurse practitioner and bill you for urgent care visit.
I was so pleased with this urgent care experience. I dread going to urgent cares’ (mainly because of negative prior experiences) and researched a bit before settling to come to Sinai. The FNP who saw me was extremely thorough, very patient …
Went here for rt-pcr covid testing for travel. right from the front desk, nurse, provider everybody was so friendly and made the entire process easy. results were given in 2-3 hrs. definitely recommended.
We needed to bring our daughter on Christmas Day for her coughing and Sanai was open! Most other urgent cares were closed. Ken was our MD and he was very professional and explained everything to us. The staff was very nice and courteous to …
I have a dentist appointment Monday but when I needed to be seen due to swelling in my tongue/throat before then I opted to come here based on the high reviews. I’m very glad that I did, as the doctor who attended me was very kind, caring, …
I have used this place exclusively for colds, bronchitis, etc. for myself and my entire family. They ALWAYS do a great job, in and out, friendly and knowledgeable. A very painless process, efficient and professional. Cannot recommend them …
Do NOT go to this place for COVID 19 testing if you have any other option! Everything here is absolutely a mess! I had an appointment for rapid COVID 19 testing this morning at 10 am and I had to wait in my car for 2.5 hrs to get tested! …
The PA Steve M I could tell cares about the patients. He’s very inquisitive and wants to get to know them. I was not familiar with the pharmacy location my script was sent, so the lady that checked me out highlighted the address for my …
I came in with a peace of glass in my foot that I’ve been trying to remove myself but couldn’t. Dr. Frances worked her magic and the glass finally came out!! Couldn’t have had a better experience with the Dr as well as the great staff. Highly recommend.
Clean facility, nice staff, doctor was knowledgeable (sometimes urgent care docs can seem iffy) – if you’re in the area this is the place to go. Sign in online, show up 10 minutes early to fill out paperwork (which is on a tablet) and be …
The staff was friendly, knowledgeable, and quick… on a Sunday night! Not only were they one of the only places open late on a Sunday, they were also the only place that had someone who could do stitches. Better hours, better service, and …
I had a wonderful experience at Sinai Urgent Care in Dallas on Preston Road. Charlotte Francis FNP-C was very professional, compassionate and knowledgeable. As a physician, I am definitely aware of a great healthcare experience. …
Everyone was so kind and took the time to listen and make me feel heard and understood. They made sure I understood what was happening and cared about me feeling better. They were all so nice and amazing!
My experience at Sinai Urgent Care was very pleasant. I was a walk in. I was in to see the Dr. in about 40 minutes. I will check in on line before arriving in the future. …
In town for the Eagles concert and had to get a covid test. It was an amazing, quick, wonderful and through experience all around. If you have to get a test, I recommend Sinai Urgent Care!
My daughter had her annual physical here. We did not have an appointment, but had a short wait, free coffee and water was available in the waiting area. The examiner was friendly and thorough; he made my daughter feel at ease. I would definitely recommend Sinai Urgent Care to my friends!
Super fast! I was able to book an appointment time online and the staff in the reception area moved very quickly to get me processed. Bill, the PA on staff, was very thorough–and funny!–and made it easy to talk through my symptoms. I was in and out in about 45 minutes, including taking x-rays! I would definitely go back again!
Sinai Urgent care was an amazing experience! when I brought my daughter there after she fell and needed an xray, everything was perfect. The Doctors and nurses were extremely nice and helpful, they got my results immediately, and we were in …
Not sure what has happened to this place but everything was so disorganized. I have come here before pre-COVID and was pretty satisfied with the service but was deeply disappointed with my trip today. Myself and another patient had been …
I just got the viral test for COVID – 19 at this location. Everything was quick and friendly. However, the phone call I made to inquire about pricing was quick, but not friendly. I called 3 times. The first was immediately hung up. The …
My husband and I had our Covid19 test done , it only took us less than 30 minutes for the whole process, the staff was very nice and knowledgeable, the Nurse Practitioner was thorough in explaining the whole process and how to get the …
My Sinai experience was 5 star. The admissions and scheduling was almost all on line. No patient is allowed to wait in the waiting room. Within 10 minutes, I was invited in from where I was waiting in my car. Everyone from the phlebotomist to the doctor to the office staff were warm, knowledgeable, and professional
Great experience! I checked in online and did not have to wait long. I was in and out in an hour including x-ray, etc. Very professional and kind staff and the MD is knowledgeable and thorough, compassionate, and trustworthy. Much better experience than other urgent care centers.
My significant other came in and had CHEST PAINS and was having acid reflex issues and he saw a Nurse Practitioner there and she basically told him she didnt know What was wrong and sent him home with an antacid and here he is two days …
This was not my first time to visit Sinai. Every time the service is the same- – – excellent. I called before I came and they said there would be no wait. I walked in and in two or three minutes they had me in an examining room. 15 minutes later I was on my way home with three prescriptions and a shot. 5 days later I am back to normal.
I am new to Texas(from VA), and was a bit uneasy going to a new doctor as I have been seeing the same doctor since I was a toddler. Doctor Walls was very nice and made me feel comfortable. I made an appointment online for 2 and I was in the …
I used Sinai urgent care for some emergency stitches, they were terrific! Charlotte, the physician assistant who stitched me up, was professional and had a great bedside manner. The procedures for walking in and filling out paperwork or easy and I was seen within minutes.
This is one of the worse places. The doctors are decent but the staff is terrible. They don’t know what they are talking about. They say you don’t need an appointment and then make you wait for 3 hours. They are rude and have no customer service skills.
I had a very pleasant experience at Sinai Urgent Care. The nurse practitioner, Terence Barlow, was amazing and very knowledgeable. The MAs, Jennifer and Chanel, were very helpful and nice. Overall the staff was great and amazing. I would definitely recommend this urgent care!!
I can’t say enough good things about this Urgent Care. The facility is top notch, and the staff is warm and professional. Not only was I seen quickly, but Dr. Karr is an excellent doctor who took his time with me and was incredibly friendly. I will definitely be heading to Sinai again for any health care needs for my family.
Everyone is very nice who u come in contact with. From the receptionist to the Physicians Asst… I would suggest to make an appointment if possible as walk ins may be waiting up to 2 hours due to so many people getting sick. I had an …
My husband was a patient here today and everyone was very nice, patient and competent. NO WAIT …… Terrance the NP spent about 30 .minutes with us explaining things and kindly answered our questions. They accept medicare which is hard to find at an urgent care clinic now a days.
I have been to Sinai urgent care three times since I moved to Dallas. Each time is been a very positive experience. the doctors and staff are very competent they do an excellent follow-through and I’ve never had one issue .
This is gonna sound strange but I’ve always had a good time visiting this clinic. The doctors know what they are doing and have great bed side manner. I have been 3 times for various reasons and was seen promptly and treated correctly.
We went in for a Covid test but they were great about also treating our symptoms. They are also super fast and kind. We got our COVID results within the hour.
They genuinely care and are tacticians at handling patient needs. They’re equipment seems faulty and you may have to test with several devices to get an diagnosis. but overall, very friendly and helpful staff. I think this location needs …
Was happy to learn I could make an appointment and even happier with the overall efficiency of everyone there! Staff was great and physician took his time, but obviously cared about timing as I am heading out of town in the morning. Overall, an excellent experience!
My family has been treated at the Siani Urgent Care
on Preston numerous times. We keep going back because we get prompt and professional care. Every employee we have ever dealt with has been kind and …
Had to make a last minute appointment due to check, back, throat ache. I was able to be seen, tested, took an x-Ray, and out of the office in under an hour. Granted, they were very busy but still gave me the attention and time needed. Both …
Visiting from Maryland…got strep…called Sinai and they were super nice and when I get there it was minutes after I was done checking in that I was in a room and being looked at by the doctor on call. They were professional and courteous. Best urgent care I’ve been to. 30 minutes max time for everything!
I’ve been here twice, and the first time is going to hold up the most recent. The facility opens at 9am, and I was told (after being admitted) that the doctor was running late due to weather. Considering it was light rain, that rubbed me …
I made an appointment and filled out everything online. Quick. Efficient. And everyone I came in contact with was very friendly. Received my results about an hour afterwards
I came into Sinai Urgent Care on the holiday weekend when my primary care doctor was out of town. After having flu-like symptoms I developed an ear infection that my previously prescribed antibiotics just weren’t clearing up. The nurse and …
Caring, thorough and SO professional. I’m so glad this urgent care center is so close by. I have used them twice in the past month and have been so impressed with the level of care and knowledgeable staff. Don’t hesitate. I’m so lazy to …
The clinic was clean and had an area for children in waiting room. It appeared to be well staffed despite it being a Sunday morning. Service was prompt and friendly. …
I saw Gillian Palmer today for a chemical reaction to hair dye and she knew exactly what to do for me. She didn’t make me feel ashamed or embarrassed. She treated me with such kindness and for that o am very grateful. This place has …
I’ve broken my wrist after 5 pm, when my doctor’s office was already closed so in my painful search for urgent care, my insurance people recommended the Sinai Urgent Care. This place was wonderful! Compassionate people and very quick and …
I always drive my family across town to use this Urgent Care. The staff at the front desk is so friendly and I have never had a long wait. Both doctors I have seen there are very kind and knowledgeable. I highly recommend this Urgent care. …
Dr. Ken Walls and the staff at Sinai are amazing! They took me in right at closing time on New Year’s Eve to help me with much needed care. They went above and beyond to quickly tend to my needs and get me out quickly and feeling much …
What a great experience! Everyone from the front desk staff to Dr. Karr, truly cares and it shows. They create a warm, helpful, patient focused experience from the moment you enter the door. While they had other patients, I was called back …
I have used Sinai Urgent Care several times for emergent issues. The front office staff is friendly and professional as well as accommodating. The medical providers are thorough and met my needs for specific situations in a timely …
Professional and fun staff, never a real long wait. I only go here when I’m urgently sick, and I always get a quick diagnosis for flu or strep with a smiling friendly doc. These guys make me feel at home, their hours are good and they take my insurance so hey 🙂 lucky to be on board in the care of this staff.
I cannot say enough about how kind everyone was when I came in sick as they were closing. They welcomed me in and treated me professionally and quickly–yet thoroughly. Hands down, the BEST Urgent Care facility I have ever been to!!!! …
I saw this place when I went to search for good places to go. I didn’t have too high of expectations going in to an urgent care place. During my visit there was a couple of hiccups but everything managed to smooth out. What really got to me …
This was the best urgent care experience that I’ve ever had! The facility is immaculate and we were seen right away. The staff was super friendly and empathetic–exactly what I needed because I came in with my four sick children. The nurse …
A little hard for me to find the place so had to phone them several times. I became quite embarrassed but their staff was very helpful and kind
which I appreciated. Bless …
The people here are very sweet, and make sure to explain everything well. I came in for a COVID rapid release test, and I was in and out with test results in hand in less than 1 hour. …
Amazing experience for covid testing.
These guys have provided the safest most streamlined experience I’ve seen.
Signing up online was very easy, and we received a confirmation email and text …
Seen promptly and treated incredibly respectfully by the Physician, who took time to sit and talk to me and ask questions, and made sure that we were on the same page for treatment. I called a few hours later with a question in regards to …
Today I came in with head injury. A 2 in laceration to the back of my head. I was greeted immediately when I arrived and they made sure that I didn’t need immediate care which was amazing. Everyone was very friendly and attentive. Then …
We chose to go to this facility on a Sunday around 7:30 p.m.. I was expecting an experience similar to going into a Care Now or any other Doc in a box type of place. However, when we arrived not only was there no one waiting to be seen but …
Sinai Urgent Care Staff and Practioners are amazing. There is rarely a short wait of 5-10 minutes and you are seen by a Dr. or PA. And discharged within 30-45 minutes. The Providers are very friendly, intelligent and explain your case in an …
Sinai Urgent Care in Dallas runs so smoothly. They have everything timed so that you don’t have to wait very long and you get your results while you wait. It makes the whole experience easy and pleasant. The staff is super kind and professional. Thank you!!
As a medical professional myself, I have to honestly say that the care and proficiency of the staff is exceptional. I came in with a potential sinus infection, was greeted by multiple staff members with a smile and within 1 minute of …
Excellent place. From online scheduling with notifications if your appointment might be delayed (so you can wait at home or the office) to the cleanliness and professionalism of the staff, Sinai Urgent Care is a well run urgent care. I …
The doctor and nurses were very polite and friendly. It took maybe 10 minutes to get checked in, treated & get my prescription sent to my pharmacy. It was a very quick and easy trip, especially since I wasn’t feeling so well. I will definitely return if I ever need an urgent care.
This place is truly wonderful. I have been experiencing mild chest pain for a while and finally after browsing reviews online, I decided to go into a clinic today. I’m so glad I chose Sinai. …
The medical staff there is amazing. They are kind, helpful, and extremely professional. Everyone, from the intake staff, to the nursing staff, to the medical techicians, to the doctors were excellent at their jobs and made me feel comfortable and well cared for. I highly recommend Sinai Urgent care.
I have gotten my Covid Tests at Sinai since the beginning of the pandemic in March. I’ve always had a great experience and really appreciated them allowing people WITHOUT symptoms to get tested. It’s made me feel so much better being able to get checked every once in a while during these crazy times. 10/10 recommend!
Sinai Urgent Care is phenomenal with professional, friendly, and caring staff. The doctors and PA’s are so knowledgeable. They immediately diagnosed a case of pneumonia that my regular doctor’s office had missed. They were able to take and …
Twice I have had to run my kids into Sinai and both times were great experiences. One time for a gash on the face and I knew if I went to an ER I would have to wait for hours. The office staff was helpful, we were seen quickly, it is …
Sinai Urgent Care was recommended to us because we needed to get in & out quickly & our Dr. office was closed. When we got there at 6pm only one family was ahead of us. As soon as we filled out the paperwork we were taken to a room. The …
Ask for a young lady named Nicole if you ever need a PCR test done for travel . She only charged me 100$ for the test and my sister. They didn’t have any appointments available for same day!! I couldn’t get a receipt for some reason but other than that good service . I had a great trip to Canada last week.
Sinai Urgent Care was a great place to get my flu shot. I was able to walk right in and be waited on immediately. The staff was extremely friendly and the PA Haylee Terry was awesome! I will definitely return when I have any medical issues.
So happy to have found Sinai Urgent Care! I scheduled an appointment online. They were timely, friendly, extremely efficient and took great care in providing a safe, sanitized experience! I highly recommend them!
Today the visit was perfect. Waited less than 7 minutes to get inactive room. And about 5 more for the doctor. He was very friendly and played just the right amount to make my 4 years old relax and comfortable with him. Results came …
My husband and I were so pleasantly surprised by how professional and nice everyone was at the clinic.
Each staff person answered our many questions, never rushed us and we would definitely return to Sinai for any urgent or after hours medical care.
Staff is attentive and helpful, signing in was easy and quick, and there was very little wait. Doctor was thorough in not only her instructions on how to treat my injury, but also how it happens and the why’s. Discharge papers also included …
Very quick, professional urgent care facility. Painless check in and discharge process. I’ve never had a long wait and the online appointment system is convenient. The place is clean, comfortable, modern, and quiet. …
Had a great experience with Sinai Urgent Care. The staff are so nice and registration was done on my phone before going in for my appointment. Everything was fast.
Went today for a rapid COVID test…got an appointment pretty quick, easy to register. Process was easy, everyone was friendly and thorough. Facility was clean and they weren’t letting a lot of people in so I felt safe. I will return for urgent care if I need it in the future.
The experience was great. I was checked in within five minutes after filling out my paperwork. The staff and Physician was very informative and helpful. I was there for a cold. The doctor ordered my prescriptions before they gave me a …
I was seen this past Saturday evening for a laceration wound of my left middle finger which required 9 stitches. I was very impressed with the professionalism & quick response of all the medical staff, especially Dr Lowery, Stefanie, Eliza …
Excellent service. I came right in and was treated quickly. The front staff team Nicole Turner was super awesome! She was able to help me through the entire process during my visit.
Came in for a muscle strain that had been nagging me for a few weeks. Was sent a text about 45 minutes before my appointment, allowing me to upload all of my insurance information right from my phone before I left the house. Arrived exactly …
I was attracted to this place because of the fantastic reviews. I was warmly greeted as soon I walked in the door, the paper work is light, and the staff are very helpful and friendly. I was able to see doctor Ken very quickly. He addressed …
It was a Saturday and I was in immediate need of medical attention for an orthopedic malady that had gotten significantly worse over the course of that week. I searched Google for urgent care centers open on the weekend (I do not have a …
My sister referred me to Sinai Urgent Care. I was so impressed with the entire staff, including Josh, Chanel, and Charlotte. This was my first time as a patient and you would have thought I was family. From the moment you walk in, you can …
So impressed. After having awful experiences at Care Now, I found Sinai due to their good reviews online. I walked in without an appointment on Christmas Eve. It was clean, fast, organized and everyone was SUPER friendly. I was treated for …
Excellent service, the lady doctor was so nice and very humble. She was a pregnant lady I pray for her health and for her coming child. Nurse staff and front desk ladies are also very nice and professional. The only thing my appointment was …
Our family has used Sinai Urgent Care several times. There is almost no wait time, and the doctors spend so much time thoughtfully diagnosing and treating the issue at hand. They never seem rushed, and answer questions very thoroughly. The …
I had a very good experience at Sinai Urgent Care. I didnt want to wait until Monday to see my family physician so I decided to give this place a try on a Sunday evening. The staff was very nice, competent, and knowledgeable. I waited …
Very little wait time. Staff was very professional, knowledgeable and efficient. They were very sensitive to my pain & helped me whenever I needed it. I have been here before and will certainly be back of the need arises again. I came back …
Everyone at Sinai was professional and courteous. The facility was clean, spacious and top notch. I made a reservation online and was given an iPad to fill out with my info when I arrived. …
Not impressed. Staffs at the front were very chatty with each other and loud. PA doesn’t seem experienced, prescription kept me awake all night when I needed to rest and get better.
First time visiting this urgent clinic and the staff was very helpful and friendly. The waiting time was not long at all. I made appointment online and I was seen within 5 minutes from my schedule time. Love the registration is online while you wait to be seen.
All of the staff were very friendly and efficient.
The NP was also very nice and conscientious and thorough. He answered all my questions—did not make me feel rushed.
This is my 5th time to use Sinai Urgent Care but the first for myself. (Until today, I’ve gone exclusively to my doctor.) I would give each of my experiences with them 5 stars. The facility is very clean, the staff is very nice, …
I brought my child here to be checked for her soar throat. They had a little area for her to watch cartoons and also in the patient room she watched Minions. Everyone was very nice and she was quickly diagnosed and we were able to pick up …
I took my first Covid test today for my trip. They made it a very easy process for me. All of the ladies from the front desk staff to the medical assistant and Physician were all very sweet and professional. They gave me my results within 15 minutes. If I need another test, I will go back to them.
Went yesterday in the evening, wasn’t able to book online. So I had a walk in experience. Had to go in due to concerns about a sudden rash. Now in the last year and a half I have gone to about 6 different Urgent Care Centers. Sinai Urgent …
I had a 10 o’clock appointment and waited in my car for an hour before I was allowed to go in. I saw a PA who took my vitals after I was there about 30 minutes and I saw the doctor after another 30 minutes. I finally left the clinic 2 1/2 …
I had an amazing experience, the wait was worth it. I got above and beyond service and received treatment that I feel not only confident about progressive recovery, but was well informed by it all. I definitely recommend anyone who needs …
I am having an utterly disappointing and frustrating experience with your billing department. I went to the clinic on July 23, 2020 to get some tests done. I specifically told them that my deductible and out of pocket max amounts had …
This is one of the best Covid-19 PCR testing site in Dallas area! I have an international trip to Asia in the early of Monday Feb 06, 2022, and the destination county requires the PCR testing results no more than 2 days before the …
I had a dumb accident that required stitches and I am admittedly a huge crybaby about pain. The staff was terrific— the medical assistant was so patient and kind with my blubbering, and the nurse practitioner who sewed me up made the whole …
I’ve been here a few times for COVID testing. Quick and painless from scheduling to walking out the door, with super-friendly staff. As someone who has had literally hundreds of work-related Covid tests other places, I can’t rate these folks highly enough.
Quick & convenient! Great staff and can book online before hand as well as fill out insurance info.
My provider, Gillian Palmer, NP was very thorough, informative, with an excellent bedside manner. I will be going back if needed in the future!
The staff is kind and they treat you with respect.
I’ve been here 4 times for emergency visits and I had a good experience every time with 3 different physicians. They were all kind and attentive to my concerns. …
So very friendly & helpful! Compared to a typical doctor office visit, the waiting time was very short (and I love my regular doctor’s office). I received excellent care & treatment. When I’ve needed these kinds of places in the past, I’ve felt like “next number”. This was more personal, if that matters to you. Very nice facility.
Today was my first visit to Sinai Urgent Care. Very positive experience, and the best urgent care facility I’ve ever been to. They have a web check-in option if you want to select a time to come in, but I totally didn’t need it. I was in …
From start to finish, my experience was excellent at Sinai Urgent Care. Very friendly and helpful staff as we checked in. I was pleasantly surprised by the short (less than 5 min.) wait time before taken back to the exam room. Once my son …
I was very impressed with the efficiency, compassion, and service I received yesterday at Sinai. I texted when I arrived a few minutes before my scheduled appointment, waited in the car for about 8 minutes before I received a text to come …
Throughout the past year, whenever my family or I needed a covid test, we have always gone to Sinai Urgent Care. The doctors and nurses are extremely knowledgeable, kind and patient. Thank you Nick Karr and all the wonderful people at Sinai Urgent Care for all that you have done and continue to do for the Dallas / Fort Worth community.
The service I received at Sinai was top-notch. My nurse practitioner was very knowledgeable and friendly, service was punctual and polite, and the front desk staff were also very kind and professional. My health issue was quickly resolved. …
Sinai Urgent Care at a Preston and Frankfort is a great treasure in our neighborhood. The staff is always friendly and courteous. They obviously like what they are doing and it reflects in their work. As a supplement to my primary care physician, this is my go to place! Thanks.
Highly recommend this Sinai Urgent Care location. The staff is professional but helpful, they were great with both of our kids both visits, they worked quickly but were thorough and patient, and very attentive. Jillian is wonderful with her …
Amazing!
From the time I walked through the doors, the attendant was caring! The Dr. I saw today, really made me feel as though she really understood my need for care! Thank You Sinai! Your reviews of being The Best! Is True!
Very nice urgent care facility. Clean, well run, quickly seen for Covid PCR test because I’d been exposed and needed an official test done. Happy to see the waiting room was empty so I wasn’t left waiting possibly being exposed again. You …
Definitely the best experience i’ve had at any urgent care. They went above and beyond to help me and everyone in the clinic was so nice. I walked out with a smile, great staff!
3 hour wait? Not very urgent. Also seeing from the owners childish response I doubt most of these high ratings are legit. Don’t get angry at me because you run a company poorly. I was able to go to another urgent care and was seen in 30 …
I went to Sinai Urgent Care for a second opinion from some persistent symptoms I was having because my PCP was not available. I have never been to an urgent care center where staff is so friendly and caring. FNP Palmer, Gillian, is an …
I went in for a pretty bad cut. reservations were easy online and they were ready for me when I came. staff and technicians were all very friendly and competent. special recognition to Gillian. she took care of me! they all stayed an hour …
Extremely easy process to get an appointment with the ability to fill out all paperwork online!
Office staff was extremely friendly and the medical team fast and efficient! …
My experience with Sinai Urgent Care was simply stellar. Well-organized abd highly professional, I was in good hands the entire time. The nurses and doctors were very thorough, again highly professional and upbeat. I would return as necessary – but that option I hope remains far far away due to good health now. Thank you 🙏 …
I stub my toe and it was rather painful. I waited a few days before I went online and made an appointment at Sinai urgent care. The staff is extremely professional and efficient. They did an x-ray which fortunately came out OK. I was …
Nobody wants to have to have a covid test but this place was amazing. From the ease of scheduling an appointment to the on time process of getting inside for my appointment, everything was smooth and safe. The nurse was so friendly and the …
I usually do not write reviews but I have to this time because I am very disappointed. I had a very bad experience here. I visited because I was in so much pain because I smashed my finger and the nurse did not know what to do so they sent …
AVOID THIS CLINIC! Staff was completely rude from the moment we arrived and all three on duty got worse the longer we were there. They struggled to find even basic first aid items, and with how to perform basic first aid, including leaving …
Definitely one of the most kind urgent care staff I’ve experienced. They took my problems very seriously, and even worked after their closing hour to make sure I finished my treatment properly. I would highly recommend their service.
Dallas location Preston, frankfort Waited over 35 minutes for “Kelly”, told him about my knee pain. briefly, looked but said, not broken. no exam or other exam or questions etc. …
*I’m going to leave my original review, but the way the owner of Sinai Urgent Care handled my mediocre experience deserved a higher rating. He personally called to discuss my mediocre experience and was extremely professional and genuinely …
So very impressed! Our family of 6 just got in and out with on-site PCR tests in less than 30 minutes. They even made it fun! Thank you to Valencia, Keana, Kadaisha, Nesha and Caje for actually making this travel requirement a fun part of the new travel experience. Highly recommend!
Everyone there was so nice. They got me in so quick. I was there for a covid test. They did that quick and painlessly. They checked all my vitals as well even though I didn’t have any symptoms. It was a very nice visit and I recommend it to anyone who needs a test or any vaccinations. Great place!
Terrible service. The staff was rude and a simple COVID testing receipt required multiple follow ups and I finally got it after a week. For $279 to do a simple test and such terrible service with a rude front desk staff, this urgent care is …
The staff were all Awesome. The service provided was fast. I was taken in a room in less then 2 mins. I didn’t wait long at all,for the doctor to come into the room. I was in and out in 30 mins. I would definitely recommend.
I’m so grateful for everyone’s professionalism and kindness!! This is the best place for after hours care. I wish my regular doctors office operated like this!
Visit their office on a short notice. Very easy to get an appointment!. My wife and I were tested COVIT and both of us had our results in one hour.
I strongly recommend it as a fast medical resource.
Staff was great. This review is about Covid test and billing. I would not recommend this location to get a test as they will charge you an office fee. My coworkers went to their other Dallas location and did not have the same experience. …
I’ve only used Citra for COVID tests, but they have been leading the charge every time I’ve gone! They have great online scheduling and are very quick and efficient. My old insurance was a little niche, but they still took it and didn’t …
This was my first visit to Citra Urgent Care. Their location at Frankford and Preston Rd. In Dallas offered excellent care. The staff was friendly and efficient. The nurses and doctor provided exceptional health care. The physician was …
Shareen at the front desk was SO wonderful. She was friendly, warm, and really helped the overall experience be so wonderful for me and my daughter. She found out that my daughter didn’t have health insurance and mentioned the ClearCare …
Made a same day appointment online. No wait when I got there. The stuff was friendly and prompt.
The copay with my HMO was $100. Paid before service. Fair price. Best Urgent Care experience so far.
Burch, L, a Nurse Practitioner at 18101 Preston rd. is God sent. She was able to treat my Covid-flu like symptoms within hours after being sick for 5 days. I had taken my son ER a week prior with similar symptoms and they never gave my son …
I stopped by to have a basic quick visit for a prescription for a cold sore.. said $129.. offices were nice, doctor was good, 5 mins, more myself talking.. I am thinking five stars.. then I got to pay and instead of being a basic visit of …
The care I received today from the staff was outstanding. Very nice professional friendly people that made the experience very enjoyable. This is my 2nd time to visit this clinic and both times I’ve had a great experience and received very good care. Great folks work here. Do not hesitate to do business with this establishment.
I had a great experience. From the front desk, to the MA’s and nurse practitioner, everyone was friendly and attentive. They are incredibly professional and currently have everyone wait in their cars as a safety measure. My whole experience …
I have my own doctor, but when I need care now that might involves a simple X-ray or lab work I always go to Citra Urgent. Each visit is easy, especially registering online. Then there are the nurse practitioners. The NP that saw me today …
Not friendly, unprofessional, unhelpful, unconcerned etc…. Your money is their priority. Terrible experience, and that was an encouraged “follow-up” visit!!! Needless to say I’ll never go back! .
The best experience from check on at desk, nurse, x-ray, and Dr. Kept us informed and took care of promptly and very friendly/knowledgeable. Definitely recommend! ALL the staff are famous and facility clean and comfortable!
This is a fantastic urgent care center. The facility is bright and clean; the staff are friendly and caring. Wait times are short even if you don’t book online.
This place is absolutely amazing the young ladies at the front were great and made me feel at ease. I got Covid for the third time and I knew I had it the moment I woke up. I needed somewhere to check fast and the service at this location was second to none. Thank you all
I’ve never had such an unfaithful and unfriendly clinic. Not to mention the unfriendliness of the front desk staff, the doctor who treated me is the worst. He prescribed me medicine in a minute without looking at me properly I cannot believe that this place is so highly regarded. No way, I’ll never trust Google Ratings again.
My experience was great from the young ladies behind the counter , to the nurses taking vitals or administrating my steroid shot. The Doc’s suggestions on how to proceed were spot on. I have relief and noticeably healing within a couple …
Joe, the PA, and all of the nurses, techs, and other staff were so fabulous! They were patient and answered all my questions, and they made me feel supported in my choices. The online waist list is great, and I was being seen within 10 …
I would give them 100 stars if I could. Dr. Kelly was excellent. He took care of my kiddo in no time. We were in and out in 5 minutes. I love this place; whenever you need medical care, definitely come to this place. No words can explain …
Yes. My experience yesterday was incredible. Amanda is thorough, extremely knowledgeable and obviously loves her work – a true professional. Ryan, Val and Mariasha (so?) are top notch!
Third grade service. They don’t care about you. They don’t even report your lab results to you for weeks. I had to call them 100 times for my results and I was put on hold for hours. They just added more to my sickness and frustration.
Specifically made an appointment to get tested for the flu as their website says to lock in your time. Made it for 6pm, walked in at 6 and was told it would be a 45 minute wait. When I asked the woman why, she looked at me and said they had …
After scheduling an appt the night before, I received a text saying they were running behind and suggesting I drive to their Frisco location instead. I then spent over 20 minutes on the phone trying to get an accurate time to arrive at the …
When I went to the Plano facility to receive care, the staff showed little concern and offered no helpful information. Following the confirmation of my results. I contacted them to see if there was anything they could do about the pain I …
I went to Citra Urgent Care as I hyperextended my index finger and thought it was broken. The Nurse Practitioner (who was the attending care provider) had the absolute worse bedside manners. He spoke with such indifference and was …
Just… wow. We went here about 2 months ago while we had a severe sickness that we needed help with. Went in with strep like symptoms and waited for about 30 minutes (they just opened and staff were still setting up/bathroom breaks) to …
The staff was very nice and friendly but I don’t think I will be going back because I was only prescribed allergy medicine for experiencing painful coughing and yellow mucus in lungs. When I called back after about a week because I am still …
Hello, I had bad experience in this urgent care. I am super sick and I am having chills and fever. That’s why I am at urgent care. I took appointment at 1:30 it’s 3:30 still I am in waiting area. …
Treatment is quick and doctor really gives time to explain and care for me. Went for wrist pain, they did x-ray and after that provided braces and recommended medicines and to do list . Everyone is cooperative, Recommended place.
I am not easy to impress and I rarely give a 5 star rating. However, in this case, its definitely warranted. My doctor of many years just moved back to PA and I was in the midst of going through finding a PCP through my ins company. (Insert …
I came in for an evaluation of a family dog bite to my finger. I was seen shortly after my arrival and the staff was courteous and professional. Very pleased with the treatment and the recommendations for after care. Highly recommend!
If you can go somewhere else definitely do. I experienced an added 36 hours of excruciating falling to my knees screaming pain because he overlooked an ear infection but he did give me both my second and third negative Covid test. I went to …
We took our child on Sunday night ,it was 7:30pm when we’ve got inside this place , we knew that they were going to close at 9pm .
When we opened the front door one of the ladies on the front desk,and African …
Went in with a persistent cough after passing out due to coughing so hard. It was the only urgent care facility I could find nearby at 8 PM on Sunday. I was in and out in 30 minutes with prescriptions forwarded to the pharmacy. Doctor and …
I went here after being up sick all night. It was a snowy day, so I called ahead to see if they were open since half of Texas shuts down in the wake of snow. When I got there, the wait time was less than 5 minutes. I was still filling out …
Easy to pre-register online, convenient location, great staff.
Left with great follow-up instructions and the meds prescribed worked really well to get me to the point where I can receive rehab treatment. …
Great experience at this urgent care! I tried to get into another urgent care down the road but there was a two hour wait. I came to Sinai and they got me right in. No wait, very clean facility, and very friendly staff! Highly recommend!
I made an appointment for 3:30p on a Monday. When I arrived, with my paperwork already filled out, I sat for about 10 minutes while the staff came and went from the reception desk before I was asked if I had been helped yet. After I was …
After writing a review expressing some of my frustrations with my experience, Dr. Karr called and spoke with me about the specifics of my complaint and how he would use my feedback to improve his clinic’s services. He went above and beyond …
Two friends of mine recommended Sinai Urgent Care, so when the need arose, that’s where I went. The staff was friendly and professional. I was attended to right away, got the help I was looking for and was on my way. If I need medical care again, I will certainly return there.
Called to confirm a short wait, arrived minutes later to find the doors locked. Called back and was told they had been closed for hours. I don’t understand why on earth you wouldn’t mention that the reason you had a short wait was because you were closed, but it put my daughters safety at risk.
Was able to get in quick with a same-day appointment an hour after booking. Staff was very friendly and professional.
We had to come here twice for my son, on different occasions. Both visits: Very nice staff, wait time is short, very attentive and friendly doctors and staff, kids-friendly facility and staff. Hopefully will never need an ER visiy, but this would be our first choice.
So I read the reviews and went with it. It was really good. Dr. Barlow was easy going and to the point. I have strep and talking hurts so I’m sure I was a joy to work on but he was great. Front desk Bianco was very very nice, got me …
Tried Sinai for the first time the day after Christmas when Prime Care had a 7 hour wait time! Dr. Karr was attentive and got me in and out in an hour. More importantly, after feeling like death he had me feeling better in a few hours. …
I enjoyed my experience for the most part going to get Covid-19 testing as it was quick and easy. The testing was from the car and not as difficult as I expected. I’m giving a lower score because they failed to contact me about my results …
Took my little brother for digestion issues. We were in and out within 40 minutes. Staff was very nice & Dr. Burkett was so helpful & answered all of our questions. I’ve had bad experiences with urgent care facility’s before but this one definitely lived up to my expectations!
I was out of town and injured my toe. The location was fine. The staff was courteous and professional. After filling out the paperwork I was seen within 10-15 minutes. I had X-rays done and learned that my toe had been fractured. My toes …
Doctors and staff are friendly. Easy to park. Office is clean. Wait times were not bad. Just found out that my bill was finally resolved after 6 months, insurance is half to blame for that though.
My wife and I both travel nurses. Each town we go to we have to find a doctor who will prescribe the medications we are on or to provide us health care we may need. Sometimes this proves to be difficult. But by chance we were living close …
Excellent. Best Urgent care I have ever been to. Dr. Karr is an exceptional doctor who takes time to understand the problem. Definitely not like other facilities that treat people like cattle. The entire staff is so nice. Its like walking into Pleasantville. I highly recommended this place.
Great experience! 1st time patient and the staff made everything so pleasant. I was seen very quickly upon arrival and the medical care provided was great! I would definitely recommend Sinai urgent care to anyone!
Called ahead of time to make sure they would take my insurance, as the next closest urgent care open after 5 was too far away. I was seen almost immediately. No one else was waiting, but that may be because it has recently opened. Everyone …
The whole process as a new patient was expedient and we did not have to wait long to see the doctor.
The doctor was extremely professional and knowledgeable with the treatment of my wife’s migraine headaches. Will definitely return.
They are the absolute best! The doctor took such good care of me and explained everything step by step as to what was going on and my treatment. Dr. Walls was incredible and thoughtful – I wish he could be my regular physician!
I was the only one in this urgent care on a Monday at around 3pm. They got me back very quickly – the staff were all very polite. Dr. Burkett was thorough while keeping the mood light, and I was out of there in no time!
I’m already feeling better!
Very efficient COVID testing. I got the nasal swab, throat swab and vitals without leaving my vehicle. The doctor came to my vehicle and did a quick exam, had to step out for that obviously but very quick and efficient and all of the steps and procedures were explained clearly and all of my questions were answered.
This place is great. The time to wait time is limited and the place is so clean. The staff are professional and helpful. The doctors really and truly care. I had a 30 minute phone call with the dr and a whole game plan on how to make myself healthier. If you go here you know you are in good hands.
I was so impressed with this urgent care! The staff was kind, knowledgeable, and so good with kids! It was clean, efficient, and unbelievably friendly. We will definitely be back. This urgent care is a gem in our community!
I had never been to an urgent care center before and the people at the desk were very helpful. I got to see a doctor very quickly and they found out what i needed very fast. It was overall maybe 20-30 minutes of my time from walking in the door to me walking out with the prescription i needed.
Sinai is the best urgent care. Our whole family goes here. The staff is so kind and accommodating to our little girls, they’re efficient and quick. And it’s clean and professional. …
Easy online check-in. Got a text when it was time for me to head over. Professional staff greeted me. It’s always clean and quiet. Providers are knowledgeable and treat me with respect. I’ve received care here 4 times this year, and each has been a pleasant experience.
Their services are good but their CUSTOMER SERVICE IS HORRIBLE. I took a COVID test 2 times and NEITHER of those times they gave me call (as they said they would to get your results) I had to call them in order to know my results. The …
Made a last minute appointment on a Sunday evening. Time from when I parked to when I was back in my car was less than half an hour. I saw Charlotte and she was so nice and personable. Would definitely come back again for urgent care.
I injured my back helping my son out of the tub and the pain was intense. I knew I could not wait until Monday to see my primary care physician and ran to Google for help! …
I was hesitant to go because I was concerned to the level of care and competency since it’s located in a shopping area. I was pleasantly surprised. It is a clean and professional medical facility with a caring and attentive staff. Patients …
The procedure for Covid testing is a breeze at Sinai. It is well organized and I was in and out in about 40 minutes from my appointment time.
Everyone there was friendly and efficient. …
We are new to the area and my daughter needed to see a doctor. The scheduling process was easy and the staff was friendly. The PA Steve was thorough and helpful too. I would highly recommend Sinai Urgent Care.
I choose this urgent care due to the 5 star rating. I am a health care professional who works in quality. I know evidence based practice and the right way to room patients, take vitals etc. I scheduled an appointment on line, there …
$20 (with no insurance at the moment) full sports physical for my son. Everyone was extremely kind, doctor was thorough, very little wait with an appointment scheduled (which you can book online!!!).
They charge 270$ for Covid test and yet they give poorly hand written scanned copy of test results which I have no idea is accepted for international travel. I asked for original copy and someone on the phone asked come to office to collect …
This staff is some of the friendliest if ever encountered. They have so much patience in answering all of my questions until I’m comfortable. I never feel rushed. Highly recommended!
Excellent care, friendly staff, convenient. Went there for pre-cruise Covid testing. Received results in less than 1 hour
Didn’t think going to the doctor would be a pleasant experience but it was when went to Sinai Urgent Care for an emergency. The staff were super friendly and attentive to my needs. There was no wait and Dr. Karr who took care of me that day was very informative and got me in and out. Thank you Sinai team!!
My girlfriend and I went to two separate emergency cares on the same day because we had caught bronchitis. She was in her waiting room for 2 hours. I was in here for 30 minutes, that includes the chest scans she did not have performed. I …
They were really great! I needed stitches, and they offered quick service. The staff was very friendly, and they only charged a co-pay for my insurance. I highly recommend Sinai Urgent Care!
Dr. Barlow was awesome. He was caring, kind, concerned, but humorous.
Everyone there was accommodating and very friendly. …
We had a GREAT experience at Sinai Urgent Care. Our 2 oldest daughters came home from school on a Friday afternoon complaining of pain in their ears. We knew that it would be impossible to get in at our pediatrician on such short notice. …
Went to Sinai because I read great reviews and they were open on Sunday- bonus. Everyone was super sweet. I had no wait time and was seen immediately even though they were busy. I would totally go back and definitely recommend to anyone …
Dr. Karr and his team were amazing! The doctor came in on his day off, was crazy busy, but still took the time to take great care of me and explain everything I needed to know. I would not recommend stitches on the bottom of your foot to anyone, but I would highly recommend Sinai Urgent Care to everyone! 🙂
My care from Dr. Burkett was excellent and the wait was short, which was amazing since I felt so terrible! …
Once again, a tremendously good experience! Always on time, extremely professional and knowledgeable staff as well as kind and friendly, plus a very Covid-aware environment so it feels very safe. They are also on top of insurance requirements. All in all, an extremely good experience!
I was the unfortunate patient who wasn’t even able to make it into the office because they won’t take my insurance. Even though my insurance works at every urgent care in network or out of network I still have the same copay. However miss …
The staff was very welcoming and knowledgeable. They explained everything to my mother and were very patient with her. Mother did not have to complete stacks of paperwork which made it all so easy and limited the stress of going to the doctor.
Seamless experience getting tested for COVID at Sinai Urgent Care! Easy online scheduling. Remote registration AND they come out to your car to administer the test. Plus it was a throat swab & not the awful nose swab. Highly recommend!
We received great care for a medical issue relating to the eye, however, we had an issue with the anti-infection prescription we were trying to fill. They initially sent the prescription electronically to a Kroger Pharmacy, but they were …
Very good service. Caring staff. Wait time after being called into the examination felt excessive. Difficult to sign into WiFi.
Overall excellent customer experience and I recommend Sinai Urgent Care.
For covid testing – in and out in 20 mins, and since they have an internal PCR lab, you get PCR results in about an hour. Also, they are holding people to their appointment times, which keeps things moving smoothly. I observed that a person who was over 30 minutes late was required to reschedule.
Appointment required. Great clinic as professional and timely. Staff very helpful during evaluation while sharing information during exam. Very friendly and caring. Would highly recommend their care if needed during an illness.
Had a bad accident mountain biking and multiple injuries. They took care of me very well on Sunday when others were closed. Removed stitches here after one week. Just superb work!
Great facility. Staff and doctors were amazingly helpful and considerate. Brought my son in and they made me as well as him feel comfortable! Super fast service, clean environment and although the reason for visit had me (unnecessarily) …
I highly recommend Sinai Urgent Care above and instead of any conventional PCP – in fact, it reminds me of a mini Cleveland Clinic, which is where I used to go and is the healthcare industry’s perennial #1 industry best practice. I’ve been …
Fast. Clean facility. Nice people. Thorough with treatment! Extremely helpful!
I have received several COVID-19 tests through Sinai before visiting at risk family. They are extremely efficient. I am so thankful to have this service to protect those I Love when I visit. I’m super careful, but one never knows…
I was really feeling sick & they were very helpful!!!
I came near closing time & they already had a few patients in line in front of me. They offered to set me up with an appointment in the am so I wouldnt have to …
Great experiences in this clinic! We traveled through Dallas but need to take care of the ear issue. The nurses and provider are every knowledgeable and helpful to answer the questions and to do the treatment! It’s a great place to take good care of the family health!
After learning I had been exposed to someone who had tested positive for COVID 19, I searched for the closest place to get tested. Sinai’s team is very buttoned up & it was a smooth process. The young ladies doing the testing were caring & …
Haylee Terry the PA- C was amazing. She was so nice and very helpful. She was able to treat me quickly. The entire staff is very professional and friendly. If you need to go to an urgent care this is the place to go. The wait time can be a …
They definitely lived up to all of their previous 5 star ratings. I will be going back for any medical care I need in the future! I was seen by Dr. Karr, he was very genuine and wanted me to feel better. All of the staff were friendly and …
The entire staff was very friendly and quick. When I arrived I asked how long I should expect to be scene so I knew if my mother should wait or go to Costco. The doctor, Ken C Walls, was upfront and chimed in saying he could get to me …
the service and staff are good and results are fast BUT if you are coming for a PCR test, be aware that they’ll make you see a nurse practitioner and bill you for urgent care visit.
I was so pleased with this urgent care experience. I dread going to urgent cares’ (mainly because of negative prior experiences) and researched a bit before settling to come to Sinai. The FNP who saw me was extremely thorough, very patient …
Went here for rt-pcr covid testing for travel. right from the front desk, nurse, provider everybody was so friendly and made the entire process easy. results were given in 2-3 hrs. definitely recommended.
We needed to bring our daughter on Christmas Day for her coughing and Sanai was open! Most other urgent cares were closed. Ken was our MD and he was very professional and explained everything to us. The staff was very nice and courteous to …
I have a dentist appointment Monday but when I needed to be seen due to swelling in my tongue/throat before then I opted to come here based on the high reviews. I’m very glad that I did, as the doctor who attended me was very kind, caring, …
I have used this place exclusively for colds, bronchitis, etc. for myself and my entire family. They ALWAYS do a great job, in and out, friendly and knowledgeable. A very painless process, efficient and professional. Cannot recommend them …
Staff and provider were great, all helped me promptly and got me in and out in a timely fashion. Also feeling much better already! Appreciate it!
Do NOT go to this place for COVID 19 testing if you have any other option! Everything here is absolutely a mess! I had an appointment for rapid COVID 19 testing this morning at 10 am and I had to wait in my car for 2.5 hrs to get tested! …
The PA Steve M I could tell cares about the patients. He’s very inquisitive and wants to get to know them. I was not familiar with the pharmacy location my script was sent, so the lady that checked me out highlighted the address for my …
I came in with a peace of glass in my foot that I’ve been trying to remove myself but couldn’t. Dr. Frances worked her magic and the glass finally came out!! Couldn’t have had a better experience with the Dr as well as the great staff. Highly recommend.
Clean facility, nice staff, doctor was knowledgeable (sometimes urgent care docs can seem iffy) – if you’re in the area this is the place to go. Sign in online, show up 10 minutes early to fill out paperwork (which is on a tablet) and be …
Extremely easy and helpful, same day COVID results and friendly staff. Takes most insurance, very pleased with service. BuT expensive
The staff was friendly, knowledgeable, and quick… on a Sunday night! Not only were they one of the only places open late on a Sunday, they were also the only place that had someone who could do stitches. Better hours, better service, and …
I had a wonderful experience at Sinai Urgent Care in Dallas on Preston Road. Charlotte Francis FNP-C was very professional, compassionate and knowledgeable. As a physician, I am definitely aware of a great healthcare experience. …
Everyone was so kind and took the time to listen and make me feel heard and understood. They made sure I understood what was happening and cared about me feeling better. They were all so nice and amazing!
My experience at Sinai Urgent Care was very pleasant. I was a walk in. I was in to see the Dr. in about 40 minutes. I will check in on line before arriving in the future. …
In town for the Eagles concert and had to get a covid test. It was an amazing, quick, wonderful and through experience all around. If you have to get a test, I recommend Sinai Urgent Care!
My daughter had her annual physical here. We did not have an appointment, but had a short wait, free coffee and water was available in the waiting area. The examiner was friendly and thorough; he made my daughter feel at ease. I would definitely recommend Sinai Urgent Care to my friends!
Super fast! I was able to book an appointment time online and the staff in the reception area moved very quickly to get me processed. Bill, the PA on staff, was very thorough–and funny!–and made it easy to talk through my symptoms. I was in and out in about 45 minutes, including taking x-rays! I would definitely go back again!
Sinai Urgent care was an amazing experience! when I brought my daughter there after she fell and needed an xray, everything was perfect. The Doctors and nurses were extremely nice and helpful, they got my results immediately, and we were in …
Not sure what has happened to this place but everything was so disorganized. I have come here before pre-COVID and was pretty satisfied with the service but was deeply disappointed with my trip today. Myself and another patient had been …
I just got the viral test for COVID – 19 at this location. Everything was quick and friendly. However, the phone call I made to inquire about pricing was quick, but not friendly. I called 3 times. The first was immediately hung up. The …
My husband and I had our Covid19 test done , it only took us less than 30 minutes for the whole process, the staff was very nice and knowledgeable, the Nurse Practitioner was thorough in explaining the whole process and how to get the …
My Sinai experience was 5 star. The admissions and scheduling was almost all on line. No patient is allowed to wait in the waiting room. Within 10 minutes, I was invited in from where I was waiting in my car. Everyone from the phlebotomist to the doctor to the office staff were warm, knowledgeable, and professional
Great experience! I checked in online and did not have to wait long. I was in and out in an hour including x-ray, etc. Very professional and kind staff and the MD is knowledgeable and thorough, compassionate, and trustworthy. Much better experience than other urgent care centers.
My significant other came in and had CHEST PAINS and was having acid reflex issues and he saw a Nurse Practitioner there and she basically told him she didnt know What was wrong and sent him home with an antacid and here he is two days …
This was not my first time to visit Sinai. Every time the service is the same- – – excellent. I called before I came and they said there would be no wait. I walked in and in two or three minutes they had me in an examining room. 15 minutes later I was on my way home with three prescriptions and a shot. 5 days later I am back to normal.
I am new to Texas(from VA), and was a bit uneasy going to a new doctor as I have been seeing the same doctor since I was a toddler. Doctor Walls was very nice and made me feel comfortable. I made an appointment online for 2 and I was in the …
I used Sinai urgent care for some emergency stitches, they were terrific! Charlotte, the physician assistant who stitched me up, was professional and had a great bedside manner. The procedures for walking in and filling out paperwork or easy and I was seen within minutes.
This is one of the worse places. The doctors are decent but the staff is terrible. They don’t know what they are talking about. They say you don’t need an appointment and then make you wait for 3 hours. They are rude and have no customer service skills.
I had a very pleasant experience at Sinai Urgent Care. The nurse practitioner, Terence Barlow, was amazing and very knowledgeable. The MAs, Jennifer and Chanel, were very helpful and nice. Overall the staff was great and amazing. I would definitely recommend this urgent care!!
I can’t say enough good things about this Urgent Care. The facility is top notch, and the staff is warm and professional. Not only was I seen quickly, but Dr. Karr is an excellent doctor who took his time with me and was incredibly friendly. I will definitely be heading to Sinai again for any health care needs for my family.
Everyone is very nice who u come in contact with. From the receptionist to the Physicians Asst… I would suggest to make an appointment if possible as walk ins may be waiting up to 2 hours due to so many people getting sick. I had an …
My husband was a patient here today and everyone was very nice, patient and competent. NO WAIT …… Terrance the NP spent about 30 .minutes with us explaining things and kindly answered our questions. They accept medicare which is hard to find at an urgent care clinic now a days.
I have been to Sinai urgent care three times since I moved to Dallas. Each time is been a very positive experience. the doctors and staff are very competent they do an excellent follow-through and I’ve never had one issue .
This is gonna sound strange but I’ve always had a good time visiting this clinic. The doctors know what they are doing and have great bed side manner. I have been 3 times for various reasons and was seen promptly and treated correctly.
We went in for a Covid test but they were great about also treating our symptoms. They are also super fast and kind. We got our COVID results within the hour.
They genuinely care and are tacticians at handling patient needs. They’re equipment seems faulty and you may have to test with several devices to get an diagnosis. but overall, very friendly and helpful staff. I think this location needs …
Was happy to learn I could make an appointment and even happier with the overall efficiency of everyone there! Staff was great and physician took his time, but obviously cared about timing as I am heading out of town in the morning. Overall, an excellent experience!
My family has been treated at the Siani Urgent Care
on Preston numerous times. We keep going back because we get prompt and professional care. Every employee we have ever dealt with has been kind and …
Had to make a last minute appointment due to check, back, throat ache. I was able to be seen, tested, took an x-Ray, and out of the office in under an hour. Granted, they were very busy but still gave me the attention and time needed. Both …
Visiting from Maryland…got strep…called Sinai and they were super nice and when I get there it was minutes after I was done checking in that I was in a room and being looked at by the doctor on call. They were professional and courteous. Best urgent care I’ve been to. 30 minutes max time for everything!
I’ve been here twice, and the first time is going to hold up the most recent. The facility opens at 9am, and I was told (after being admitted) that the doctor was running late due to weather. Considering it was light rain, that rubbed me …
I made an appointment and filled out everything online. Quick. Efficient. And everyone I came in contact with was very friendly. Received my results about an hour afterwards
I came into Sinai Urgent Care on the holiday weekend when my primary care doctor was out of town. After having flu-like symptoms I developed an ear infection that my previously prescribed antibiotics just weren’t clearing up. The nurse and …
Caring, thorough and SO professional. I’m so glad this urgent care center is so close by. I have used them twice in the past month and have been so impressed with the level of care and knowledgeable staff. Don’t hesitate. I’m so lazy to …
Very quick! Front receptionist, Keana and Maya were efficient. Joe was thorough and explained things well
The clinic was clean and had an area for children in waiting room. It appeared to be well staffed despite it being a Sunday morning. Service was prompt and friendly. …
I saw Gillian Palmer today for a chemical reaction to hair dye and she knew exactly what to do for me. She didn’t make me feel ashamed or embarrassed. She treated me with such kindness and for that o am very grateful. This place has …
I’ve broken my wrist after 5 pm, when my doctor’s office was already closed so in my painful search for urgent care, my insurance people recommended the Sinai Urgent Care. This place was wonderful! Compassionate people and very quick and …
I always drive my family across town to use this Urgent Care. The staff at the front desk is so friendly and I have never had a long wait. Both doctors I have seen there are very kind and knowledgeable. I highly recommend this Urgent care. …
Dr. Ken Walls and the staff at Sinai are amazing! They took me in right at closing time on New Year’s Eve to help me with much needed care. They went above and beyond to quickly tend to my needs and get me out quickly and feeling much …
What a great experience! Everyone from the front desk staff to Dr. Karr, truly cares and it shows. They create a warm, helpful, patient focused experience from the moment you enter the door. While they had other patients, I was called back …
I have used Sinai Urgent Care several times for emergent issues. The front office staff is friendly and professional as well as accommodating. The medical providers are thorough and met my needs for specific situations in a timely …
Professional and fun staff, never a real long wait. I only go here when I’m urgently sick, and I always get a quick diagnosis for flu or strep with a smiling friendly doc. These guys make me feel at home, their hours are good and they take my insurance so hey 🙂 lucky to be on board in the care of this staff.
I cannot say enough about how kind everyone was when I came in sick as they were closing. They welcomed me in and treated me professionally and quickly–yet thoroughly. Hands down, the BEST Urgent Care facility I have ever been to!!!! …
I saw this place when I went to search for good places to go. I didn’t have too high of expectations going in to an urgent care place. During my visit there was a couple of hiccups but everything managed to smooth out. What really got to me …
This was the best urgent care experience that I’ve ever had! The facility is immaculate and we were seen right away. The staff was super friendly and empathetic–exactly what I needed because I came in with my four sick children. The nurse …
A little hard for me to find the place so had to phone them several times. I became quite embarrassed but their staff was very helpful and kind
which I appreciated. Bless …
I received great service. Your staff was friendly, prompt and very knowledgeable. Thank you!
The people here are very sweet, and make sure to explain everything well. I came in for a COVID rapid release test, and I was in and out with test results in hand in less than 1 hour. …
Amazing experience for covid testing.
These guys have provided the safest most streamlined experience I’ve seen.
Signing up online was very easy, and we received a confirmation email and text …
Seen promptly and treated incredibly respectfully by the Physician, who took time to sit and talk to me and ask questions, and made sure that we were on the same page for treatment. I called a few hours later with a question in regards to …
Today I came in with head injury. A 2 in laceration to the back of my head. I was greeted immediately when I arrived and they made sure that I didn’t need immediate care which was amazing. Everyone was very friendly and attentive. Then …
We chose to go to this facility on a Sunday around 7:30 p.m.. I was expecting an experience similar to going into a Care Now or any other Doc in a box type of place. However, when we arrived not only was there no one waiting to be seen but …
Everyone at this location is soooooo wonderful. Got me in and out very quickly.
Sinai Urgent Care Staff and Practioners are amazing. There is rarely a short wait of 5-10 minutes and you are seen by a Dr. or PA. And discharged within 30-45 minutes. The Providers are very friendly, intelligent and explain your case in an …
Sinai Urgent Care in Dallas runs so smoothly. They have everything timed so that you don’t have to wait very long and you get your results while you wait. It makes the whole experience easy and pleasant. The staff is super kind and professional. Thank you!!
Everyone is so helpful and nice.
The assisting staff, technician/nurses are very professional. …
As a medical professional myself, I have to honestly say that the care and proficiency of the staff is exceptional. I came in with a potential sinus infection, was greeted by multiple staff members with a smile and within 1 minute of …
Excellent place. From online scheduling with notifications if your appointment might be delayed (so you can wait at home or the office) to the cleanliness and professionalism of the staff, Sinai Urgent Care is a well run urgent care. I …
The doctor and nurses were very polite and friendly. It took maybe 10 minutes to get checked in, treated & get my prescription sent to my pharmacy. It was a very quick and easy trip, especially since I wasn’t feeling so well. I will definitely return if I ever need an urgent care.
This place is truly wonderful. I have been experiencing mild chest pain for a while and finally after browsing reviews online, I decided to go into a clinic today. I’m so glad I chose Sinai. …
The medical staff there is amazing. They are kind, helpful, and extremely professional. Everyone, from the intake staff, to the nursing staff, to the medical techicians, to the doctors were excellent at their jobs and made me feel comfortable and well cared for. I highly recommend Sinai Urgent care.
I have gotten my Covid Tests at Sinai since the beginning of the pandemic in March. I’ve always had a great experience and really appreciated them allowing people WITHOUT symptoms to get tested. It’s made me feel so much better being able to get checked every once in a while during these crazy times. 10/10 recommend!
Sinai Urgent Care is phenomenal with professional, friendly, and caring staff. The doctors and PA’s are so knowledgeable. They immediately diagnosed a case of pneumonia that my regular doctor’s office had missed. They were able to take and …
Twice I have had to run my kids into Sinai and both times were great experiences. One time for a gash on the face and I knew if I went to an ER I would have to wait for hours. The office staff was helpful, we were seen quickly, it is …
Sinai Urgent Care was recommended to us because we needed to get in & out quickly & our Dr. office was closed. When we got there at 6pm only one family was ahead of us. As soon as we filled out the paperwork we were taken to a room. The …
Ask for a young lady named Nicole if you ever need a PCR test done for travel . She only charged me 100$ for the test and my sister. They didn’t have any appointments available for same day!! I couldn’t get a receipt for some reason but other than that good service . I had a great trip to Canada last week.
Sinai Urgent Care was a great place to get my flu shot. I was able to walk right in and be waited on immediately. The staff was extremely friendly and the PA Haylee Terry was awesome! I will definitely return when I have any medical issues.
So happy to have found Sinai Urgent Care! I scheduled an appointment online. They were timely, friendly, extremely efficient and took great care in providing a safe, sanitized experience! I highly recommend them!
Today the visit was perfect. Waited less than 7 minutes to get inactive room. And about 5 more for the doctor. He was very friendly and played just the right amount to make my 4 years old relax and comfortable with him. Results came …
My husband and I were so pleasantly surprised by how professional and nice everyone was at the clinic.
Each staff person answered our many questions, never rushed us and we would definitely return to Sinai for any urgent or after hours medical care.
All of the staff is knowledgeable & caring. It is evident they will see to it you feel much better.
Staff is attentive and helpful, signing in was easy and quick, and there was very little wait. Doctor was thorough in not only her instructions on how to treat my injury, but also how it happens and the why’s. Discharge papers also included …
Very quick, professional urgent care facility. Painless check in and discharge process. I’ve never had a long wait and the online appointment system is convenient. The place is clean, comfortable, modern, and quiet. …
Had a great experience with Sinai Urgent Care. The staff are so nice and registration was done on my phone before going in for my appointment. Everything was fast.
Went today for a rapid COVID test…got an appointment pretty quick, easy to register. Process was easy, everyone was friendly and thorough. Facility was clean and they weren’t letting a lot of people in so I felt safe. I will return for urgent care if I need it in the future.
The experience was great. I was checked in within five minutes after filling out my paperwork. The staff and Physician was very informative and helpful. I was there for a cold. The doctor ordered my prescriptions before they gave me a …
I was seen this past Saturday evening for a laceration wound of my left middle finger which required 9 stitches. I was very impressed with the professionalism & quick response of all the medical staff, especially Dr Lowery, Stefanie, Eliza …
Excellent service. I came right in and was treated quickly. The front staff team Nicole Turner was super awesome! She was able to help me through the entire process during my visit.
Came in for a muscle strain that had been nagging me for a few weeks. Was sent a text about 45 minutes before my appointment, allowing me to upload all of my insurance information right from my phone before I left the house. Arrived exactly …
I was attracted to this place because of the fantastic reviews. I was warmly greeted as soon I walked in the door, the paper work is light, and the staff are very helpful and friendly. I was able to see doctor Ken very quickly. He addressed …
It was a Saturday and I was in immediate need of medical attention for an orthopedic malady that had gotten significantly worse over the course of that week. I searched Google for urgent care centers open on the weekend (I do not have a …
My sister referred me to Sinai Urgent Care. I was so impressed with the entire staff, including Josh, Chanel, and Charlotte. This was my first time as a patient and you would have thought I was family. From the moment you walk in, you can …
So impressed. After having awful experiences at Care Now, I found Sinai due to their good reviews online. I walked in without an appointment on Christmas Eve. It was clean, fast, organized and everyone was SUPER friendly. I was treated for …
Excellent service, the lady doctor was so nice and very humble. She was a pregnant lady I pray for her health and for her coming child. Nurse staff and front desk ladies are also very nice and professional. The only thing my appointment was …
Our family has used Sinai Urgent Care several times. There is almost no wait time, and the doctors spend so much time thoughtfully diagnosing and treating the issue at hand. They never seem rushed, and answer questions very thoroughly. The …
I had a very good experience at Sinai Urgent Care. I didnt want to wait until Monday to see my family physician so I decided to give this place a try on a Sunday evening. The staff was very nice, competent, and knowledgeable. I waited …
Very little wait time. Staff was very professional, knowledgeable and efficient. They were very sensitive to my pain & helped me whenever I needed it. I have been here before and will certainly be back of the need arises again. I came back …
Everyone at Sinai was professional and courteous. The facility was clean, spacious and top notch. I made a reservation online and was given an iPad to fill out with my info when I arrived. …
Not impressed. Staffs at the front were very chatty with each other and loud. PA doesn’t seem experienced, prescription kept me awake all night when I needed to rest and get better.
First time visiting this urgent clinic and the staff was very helpful and friendly. The waiting time was not long at all. I made appointment online and I was seen within 5 minutes from my schedule time. Love the registration is online while you wait to be seen.
All of the staff were very friendly and efficient.
The NP was also very nice and conscientious and thorough. He answered all my questions—did not make me feel rushed.
This is my 5th time to use Sinai Urgent Care but the first for myself. (Until today, I’ve gone exclusively to my doctor.) I would give each of my experiences with them 5 stars. The facility is very clean, the staff is very nice, …
I brought my child here to be checked for her soar throat. They had a little area for her to watch cartoons and also in the patient room she watched Minions. Everyone was very nice and she was quickly diagnosed and we were able to pick up …
I took my first Covid test today for my trip. They made it a very easy process for me. All of the ladies from the front desk staff to the medical assistant and Physician were all very sweet and professional. They gave me my results within 15 minutes. If I need another test, I will go back to them.
Went yesterday in the evening, wasn’t able to book online. So I had a walk in experience. Had to go in due to concerns about a sudden rash. Now in the last year and a half I have gone to about 6 different Urgent Care Centers. Sinai Urgent …
I had a 10 o’clock appointment and waited in my car for an hour before I was allowed to go in. I saw a PA who took my vitals after I was there about 30 minutes and I saw the doctor after another 30 minutes. I finally left the clinic 2 1/2 …
I had an amazing experience, the wait was worth it. I got above and beyond service and received treatment that I feel not only confident about progressive recovery, but was well informed by it all. I definitely recommend anyone who needs …
I am having an utterly disappointing and frustrating experience with your billing department. I went to the clinic on July 23, 2020 to get some tests done. I specifically told them that my deductible and out of pocket max amounts had …
This is one of the best Covid-19 PCR testing site in Dallas area! I have an international trip to Asia in the early of Monday Feb 06, 2022, and the destination county requires the PCR testing results no more than 2 days before the …
I had a dumb accident that required stitches and I am admittedly a huge crybaby about pain. The staff was terrific— the medical assistant was so patient and kind with my blubbering, and the nurse practitioner who sewed me up made the whole …
I’ve been here a few times for COVID testing. Quick and painless from scheduling to walking out the door, with super-friendly staff. As someone who has had literally hundreds of work-related Covid tests other places, I can’t rate these folks highly enough.
Quick & convenient! Great staff and can book online before hand as well as fill out insurance info.
My provider, Gillian Palmer, NP was very thorough, informative, with an excellent bedside manner. I will be going back if needed in the future!
The staff is kind and they treat you with respect.
I’ve been here 4 times for emergency visits and I had a good experience every time with 3 different physicians. They were all kind and attentive to my concerns. …
So very friendly & helpful! Compared to a typical doctor office visit, the waiting time was very short (and I love my regular doctor’s office). I received excellent care & treatment. When I’ve needed these kinds of places in the past, I’ve felt like “next number”. This was more personal, if that matters to you. Very nice facility.
Today was my first visit to Sinai Urgent Care. Very positive experience, and the best urgent care facility I’ve ever been to. They have a web check-in option if you want to select a time to come in, but I totally didn’t need it. I was in …
From start to finish, my experience was excellent at Sinai Urgent Care. Very friendly and helpful staff as we checked in. I was pleasantly surprised by the short (less than 5 min.) wait time before taken back to the exam room. Once my son …
I was very impressed with the efficiency, compassion, and service I received yesterday at Sinai. I texted when I arrived a few minutes before my scheduled appointment, waited in the car for about 8 minutes before I received a text to come …
Throughout the past year, whenever my family or I needed a covid test, we have always gone to Sinai Urgent Care. The doctors and nurses are extremely knowledgeable, kind and patient. Thank you Nick Karr and all the wonderful people at Sinai Urgent Care for all that you have done and continue to do for the Dallas / Fort Worth community.
The service I received at Sinai was top-notch. My nurse practitioner was very knowledgeable and friendly, service was punctual and polite, and the front desk staff were also very kind and professional. My health issue was quickly resolved. …
Sinai Urgent Care at a Preston and Frankfort is a great treasure in our neighborhood. The staff is always friendly and courteous. They obviously like what they are doing and it reflects in their work. As a supplement to my primary care physician, this is my go to place! Thanks.
Highly recommend this Sinai Urgent Care location. The staff is professional but helpful, they were great with both of our kids both visits, they worked quickly but were thorough and patient, and very attentive. Jillian is wonderful with her …
Amazing!
From the time I walked through the doors, the attendant was caring! The Dr. I saw today, really made me feel as though she really understood my need for care! Thank You Sinai! Your reviews of being The Best! Is True!
Very nice urgent care facility. Clean, well run, quickly seen for Covid PCR test because I’d been exposed and needed an official test done. Happy to see the waiting room was empty so I wasn’t left waiting possibly being exposed again. You …
Definitely the best experience i’ve had at any urgent care. They went above and beyond to help me and everyone in the clinic was so nice. I walked out with a smile, great staff!
3 hour wait? Not very urgent. Also seeing from the owners childish response I doubt most of these high ratings are legit. Don’t get angry at me because you run a company poorly. I was able to go to another urgent care and was seen in 30 …
I went to Sinai Urgent Care for a second opinion from some persistent symptoms I was having because my PCP was not available. I have never been to an urgent care center where staff is so friendly and caring. FNP Palmer, Gillian, is an …
I went in for a pretty bad cut. reservations were easy online and they were ready for me when I came. staff and technicians were all very friendly and competent. special recognition to Gillian. she took care of me! they all stayed an hour …
Extremely easy process to get an appointment with the ability to fill out all paperwork online!
Office staff was extremely friendly and the medical team fast and efficient! …
Fast, efficient, friendly, knowledgeable. This provider and staff are the best!
My experience with Sinai Urgent Care was simply stellar. Well-organized abd highly professional, I was in good hands the entire time. The nurses and doctors were very thorough, again highly professional and upbeat. I would return as necessary – but that option I hope remains far far away due to good health now. Thank you 🙏 …
I stub my toe and it was rather painful. I waited a few days before I went online and made an appointment at Sinai urgent care. The staff is extremely professional and efficient. They did an x-ray which fortunately came out OK. I was …
Nobody wants to have to have a covid test but this place was amazing. From the ease of scheduling an appointment to the on time process of getting inside for my appointment, everything was smooth and safe. The nurse was so friendly and the …
I usually do not write reviews but I have to this time because I am very disappointed. I had a very bad experience here. I visited because I was in so much pain because I smashed my finger and the nurse did not know what to do so they sent …
AVOID THIS CLINIC! Staff was completely rude from the moment we arrived and all three on duty got worse the longer we were there. They struggled to find even basic first aid items, and with how to perform basic first aid, including leaving …
Definitely one of the most kind urgent care staff I’ve experienced. They took my problems very seriously, and even worked after their closing hour to make sure I finished my treatment properly. I would highly recommend their service.
Dallas location Preston, frankfort Waited over 35 minutes for “Kelly”, told him about my knee pain. briefly, looked but said, not broken. no exam or other exam or questions etc. …
*I’m going to leave my original review, but the way the owner of Sinai Urgent Care handled my mediocre experience deserved a higher rating. He personally called to discuss my mediocre experience and was extremely professional and genuinely …
So very impressed! Our family of 6 just got in and out with on-site PCR tests in less than 30 minutes. They even made it fun! Thank you to Valencia, Keana, Kadaisha, Nesha and Caje for actually making this travel requirement a fun part of the new travel experience. Highly recommend!
Everyone there was so nice. They got me in so quick. I was there for a covid test. They did that quick and painlessly. They checked all my vitals as well even though I didn’t have any symptoms. It was a very nice visit and I recommend it to anyone who needs a test or any vaccinations. Great place!
Went to get my stitches removed because of surgery. Fast and quick and very sweet and nice nurses and doctor. Will be back!
Terrible service. The staff was rude and a simple COVID testing receipt required multiple follow ups and I finally got it after a week. For $279 to do a simple test and such terrible service with a rude front desk staff, this urgent care is …
The staff were all Awesome. The service provided was fast. I was taken in a room in less then 2 mins. I didn’t wait long at all,for the doctor to come into the room. I was in and out in 30 mins. I would definitely recommend.
I’m so grateful for everyone’s professionalism and kindness!! This is the best place for after hours care. I wish my regular doctors office operated like this!
Visit their office on a short notice. Very easy to get an appointment!. My wife and I were tested COVIT and both of us had our results in one hour.
I strongly recommend it as a fast medical resource.
Staff was great. This review is about Covid test and billing. I would not recommend this location to get a test as they will charge you an office fee. My coworkers went to their other Dallas location and did not have the same experience. …
I’ve only used Citra for COVID tests, but they have been leading the charge every time I’ve gone! They have great online scheduling and are very quick and efficient. My old insurance was a little niche, but they still took it and didn’t …
This was my first visit to Citra Urgent Care. Their location at Frankford and Preston Rd. In Dallas offered excellent care. The staff was friendly and efficient. The nurses and doctor provided exceptional health care. The physician was …
Everyone was wonderful and I am grateful for Gillian and Ryan! They made me comfortable and gave great care!
Shareen at the front desk was SO wonderful. She was friendly, warm, and really helped the overall experience be so wonderful for me and my daughter. She found out that my daughter didn’t have health insurance and mentioned the ClearCare …
Made a same day appointment online. No wait when I got there. The stuff was friendly and prompt.
The copay with my HMO was $100. Paid before service. Fair price. Best Urgent Care experience so far.
Burch, L, a Nurse Practitioner at 18101 Preston rd. is God sent. She was able to treat my Covid-flu like symptoms within hours after being sick for 5 days. I had taken my son ER a week prior with similar symptoms and they never gave my son …
I stopped by to have a basic quick visit for a prescription for a cold sore.. said $129.. offices were nice, doctor was good, 5 mins, more myself talking.. I am thinking five stars.. then I got to pay and instead of being a basic visit of …
The care I received today from the staff was outstanding. Very nice professional friendly people that made the experience very enjoyable. This is my 2nd time to visit this clinic and both times I’ve had a great experience and received very good care. Great folks work here. Do not hesitate to do business with this establishment.
I had a great experience. From the front desk, to the MA’s and nurse practitioner, everyone was friendly and attentive. They are incredibly professional and currently have everyone wait in their cars as a safety measure. My whole experience …
I have my own doctor, but when I need care now that might involves a simple X-ray or lab work I always go to Citra Urgent. Each visit is easy, especially registering online. Then there are the nurse practitioners. The NP that saw me today …
Doctor and assistant were very good professional and polite.
Ladies at front desk could use more manners.
Not friendly, unprofessional, unhelpful, unconcerned etc…. Your money is their priority. Terrible experience, and that was an encouraged “follow-up” visit!!! Needless to say I’ll never go back! .
We always come to Citra to get our shots!
It was super easy, fast and convenient.
Everyone was really helpful, and they truly care ❤️
The best experience from check on at desk, nurse, x-ray, and Dr. Kept us informed and took care of promptly and very friendly/knowledgeable. Definitely recommend! ALL the staff are famous and facility clean and comfortable!
This is a fantastic urgent care center. The facility is bright and clean; the staff are friendly and caring. Wait times are short even if you don’t book online.
This place is absolutely amazing the young ladies at the front were great and made me feel at ease. I got Covid for the third time and I knew I had it the moment I woke up. I needed somewhere to check fast and the service at this location was second to none. Thank you all
I’ve never had such an unfaithful and unfriendly clinic. Not to mention the unfriendliness of the front desk staff, the doctor who treated me is the worst. He prescribed me medicine in a minute without looking at me properly I cannot believe that this place is so highly regarded. No way, I’ll never trust Google Ratings again.
My experience was great from the young ladies behind the counter , to the nurses taking vitals or administrating my steroid shot. The Doc’s suggestions on how to proceed were spot on. I have relief and noticeably healing within a couple …
Joe, the PA, and all of the nurses, techs, and other staff were so fabulous! They were patient and answered all my questions, and they made me feel supported in my choices. The online waist list is great, and I was being seen within 10 …
I would give them 100 stars if I could. Dr. Kelly was excellent. He took care of my kiddo in no time. We were in and out in 5 minutes. I love this place; whenever you need medical care, definitely come to this place. No words can explain …
Staff and Dr are amazing! Easy to get into and Drs are so caring. Love that I can book online too.
Yes. My experience yesterday was incredible. Amanda is thorough, extremely knowledgeable and obviously loves her work – a true professional. Ryan, Val and Mariasha (so?) are top notch!
Third grade service. They don’t care about you. They don’t even report your lab results to you for weeks. I had to call them 100 times for my results and I was put on hold for hours. They just added more to my sickness and frustration.
Specifically made an appointment to get tested for the flu as their website says to lock in your time. Made it for 6pm, walked in at 6 and was told it would be a 45 minute wait. When I asked the woman why, she looked at me and said they had …
After scheduling an appt the night before, I received a text saying they were running behind and suggesting I drive to their Frisco location instead. I then spent over 20 minutes on the phone trying to get an accurate time to arrive at the …
When I went to the Plano facility to receive care, the staff showed little concern and offered no helpful information. Following the confirmation of my results. I contacted them to see if there was anything they could do about the pain I …
I went to Citra Urgent Care as I hyperextended my index finger and thought it was broken. The Nurse Practitioner (who was the attending care provider) had the absolute worse bedside manners. He spoke with such indifference and was …
Just… wow. We went here about 2 months ago while we had a severe sickness that we needed help with. Went in with strep like symptoms and waited for about 30 minutes (they just opened and staff were still setting up/bathroom breaks) to …
The staff was very nice and friendly but I don’t think I will be going back because I was only prescribed allergy medicine for experiencing painful coughing and yellow mucus in lungs. When I called back after about a week because I am still …
Hello, I had bad experience in this urgent care. I am super sick and I am having chills and fever. That’s why I am at urgent care. I took appointment at 1:30 it’s 3:30 still I am in waiting area. …
Treatment is quick and doctor really gives time to explain and care for me. Went for wrist pain, they did x-ray and after that provided braces and recommended medicines and to do list . Everyone is cooperative, Recommended place.