Terrible service do not trust this hospital They took my money and didn’t credit my deductible took days to get lab results no call back have to keep calling them Ridiculous
Yeah there’s not a lot to say about this place other than to drive an extra 17.5 miles to St. Joseph West, these guys aren’t much help for you unless you are literally in a life threatening situation and need help ASAP.
would give it a zero if i could. worst care ever. sat for over an hour before anyone even asked us what we needed the sat for an hour and a half to two hours waiting on care. they were not even busy.
Do yourself a favor. Avoid this place at all costs. Go to Barnes Jewish in St Peters, or Progress West off of K. Any Barnes Jewish hospital.Troy, hospitals, meaning Mercy, are horrible.
Saddesr excuse for patient care I have ever seen if you are having a true emergency take your chance on living or dying and go elsewhere its not as if this incompetent crew will save your life anyways.
Really bad hospital was just passing through and had a car accident and broke my arm and hand and was bleeding everywhere was made to sit in waiting room for over a hour went back to room and had to be air lifted to a ssm hospital but they …
This place is a joke. They don’t take you seriously due to the drug issue in the world. Even when you say you don’t want the drugs, you just want to be fixed. Turns out I had serious issues and they told me I was fine….
This is one of the worst hospitals i been to the doctors dont know what there talking about they treat you bad ever since ive moved to troy I have never heard anything good about it to and all the nurse are stuck up snobs who sit there and …
Mercy hospital was effective in there work I went in with chest tightness they gave me breathing treatment blood work EKG scan x-ray scan they found pneumonia in me I am pleased with the performance with the staff.
Horrible, the worst bed side manner. No respect towards patients I don’t know where they find these nurses and doctors from, probably a fruit loop box. Such a bad experience.
If I could give a negative star I would. The so called Dr that seen my grandson last night was totally unprofessional. Not satisfied at all with the care he received
Hard to figure the place out. The emergency entrance is well marked, but the other entrances can’t be seen unless you stop in the street, or pull in the lot and look around. Lot needs maintenance, old place. The staff were very knowledgeable and quick.
Absolutely the worst hospital in history making if you are dying or in urgent pain do NOT go here they will let you die in this facility unless your one of their favorites!!!!!!! Horrible experiences all around. They need the health …
Can’t even put correct information on a cd for my father. So had to drive there to get a new one because of their incompetence so my father isn’t charged a few more thousand for scans he just had a day before. Couldn’t even say sorry or anything. Must only do there jobs for the checks and not because they care….
Visited Emergency room on October 2019, was admitted, treated and released a few days later. The staff and Doctors were extremely courteous and professional.
Came here to get daughters arm checked due to it may be broken. Was in fact broken sent home with a temporary cast and said see orthopedic. Then charged me $251 this is bs could of told us this in beginning when I asked. Will never be back
The staff is always nice, even when you are in pain and just want to be left alone(so many questions)…Radiology is always wonderful, the Lab(blood draws, etc.) is great, masks are worn by all staff and peoplein general, temp checks at the …
Very prejudiced and very inefficient. They had an update on their systems in August and wiped out all previous information from patients and their insurance information. It is unfortunate that this is the only close hospital in the county, otherwise, you would be better off visiting your pet’s veterinarian. Very rude.
Terrible place. This so called “hospital” is full of uncaring staff who seem to be there more for money than for thebpstients themselves. Dont go here, theyll just halfway fix your problem then tell you that you’ll have to go see a …
Took two kids there to get a check up and get one vaxed for school. Sat there for 2 hours even though i made an early morning appt. they were very pushy about the vaxes, and i’m pro-vax. tried to tell me my daughter wasn’t up to date on her …
Took my daughter there because she sliced her thumb. They did give her a tetanus shot but didn’t even clean her thumb. All she did is bandage thumb with a little neosporin and just said keep it clean. WTH. Brad was great. The rest could be replaced now.
Extremely pleased with the care and attention my fiance received last month. Doctor Parra took time and consideration, running multiple test to get to the root of his problem – had he not then we would still be at square one instead of preparing for brain surgery next month.
Had heart attack in January was taken here after they ran all test my insurance would pay and some they wouldn’t pay for they ended up moving me to Mercy st John’s on 270 they placed two bare metal stents in my right side of heart. …
Have been to urgent care several times this year, but each time you get transfered to ER, same services should be available at the urgent care they are in same building
It was the worst experience medically I have ever gone through. They admitted me after 9 hours and then told me I was in CHF. They sent me home the next day with some medication for bronchitis, and some lasix. In the er. For 4 hours I …
Terrible. First, everyone I know went in a few years ago with a shattered ankle. They tried to discharge him with a bad sprain. And last night my uncle who is visiting from Pennsylvania went there for severe pain in his side and his …
This is the worst hospital I have ever delt with. I am from St.Louis so im use to being treated as I need to be. These people were not good at there jobs. I took my 1 year old son in for his arm to be checked all they did was say hes ok. …
Original surgery Dec 2015, bill pd off for awhile, but today I received a call that I still have a balance. This place is a nightmare. Had previous calls last few years that I had a balance and I had to spend my own time and money to fax …
Moved out here from st charles and having great hospitals all around me. I heard bad things about this one but each time I have gone to it I’ve been treated well. My children have both been to it, my husband has been seen, and I was …
Brought my son in at 11 for severe stomach cramps and vomiting, saw Dr an hour later ( empty e.r. mind you) Dr says he ordered a pill for nausea, get pill an hour and a half later. Nurses make sure to ask if he is around 2nd hand smoke and …
I went to the Urgent Care part of this hospital 2 days ago, the nurse was very nice, took my vitals then left. She came back and said they need to take me to the ER, my fever was pretty high and my blood pressure was low. They did nothing …
I have ended up in the E.R. several times this past year, and as an inpatient. The care I received was 2nd to none. Every single department did an exceptional job of caring for me. I am a nurse so if anything I have the highest expectations …
I went to Mercy’s Urgent Care in Troy Mo with back pain traveling down my right leg. A nurse named Marsha came out to the lobby and told me they could not help me. If I wanted anything I would have to go to the Emergency room or see my …
I was in the emergency room on 3/17. Everybody was nice but there was one nurse(I guess that was his title). His name was ALEX. He was AWESOME!! THANK U SO MUCH ALEX for being a kind, understanding, good person!!
I just read so many really bad reviews that I can’t understand. I have gone to this hospital for 2 years for iron infusions, and everyone is so efficient, so courteous, etc. My husband has also gone to the ER twice in the last few years, …
I just think staff are very impatient and unprofessional made me feel unwelcome. I underStand why there’s a lot of bad reviews. And when my mom stayed they were very rude to her.
Went to urgent care when an allergy attack turned into pink eye and ear infection on a weekend when my dr office closed. Care was fine, not great or bad, just fine. That’s why the get two stars from me instead of one. …
This hospital is horrible. I brought my 3 1/2 month old daughter in tonight with a high fever. We waited for 20 minutes in the ER and no one even came to the reception desk to check us in! I just went to St. Joseph’s instead. It’s 1 degree …
I had a laparoscopic cholecystectomy done on 1/16 and I honestly cannot say enough wonderful things about my time there. The nurses were absolutely amazing. I was absolutely terrified since this was my first surgery and they could not have …
From the moment we arrived in the Urgent Care until we were discharged after my son’s appendectomy surgery we were treated with compassion, kindness, and dignity from every person who cared for our son. The surgical nurses went above and …
they try they’re best and they have lots of people.
but the things the world health organization wants are not in the best interest of the person they care for.
We’ve been coming here for 4yrs and never have problems. Been to the ER twice and urgent care maybe 5 or 6 times. Broken bones, strep, flu, dehydration, and 2 kids with head staples. I’ve had an ultrasound done there before so I’m not …
These one star reviews are both fake; one is clearly a fake name as well. They do covid testing curbside or in the lab, neither of these fake scenarios could have happened but Google doesn’t care apparently. Again, nobody made them wait …
Went in for shoulder pain and “dislocated ” got xrays done, was read by the st Louis Mercy, supposedly no dr was in to read..and the st Louis dr who read my xrays said arthritis. …
This place is horrible they give mercy’s a bad name smh the staff is very rude and unprofessional.. This hospital don’t even deserve one star.. Turn back around don’t go here take that drive to another hospital this one will definitely disappoint you.
They were great. Took our son in for an emergency in early am. They got us right in and the staff was wonderful! He was doing much better when we left. Thank you for taking such great care of our son!
If I could give this place a negative 5 stars I would. Apart from a few nurses and doctors this place is a joke. I mean how horrible do you have to be to get a 2.6 rating on google. The administration is the biggest joke. I was spoke to …
Last time I was there the doctor was wearing crocs he was he went on a 20 minute rant about how bad his feet smell that’s why he wore crocs. Very unprofessional
This place is a disgrace. Doctors telling people they are probably going to die when they aren’t, almost killed another member of my family by being stupid- DO NOT GO HERE. Not if you are at the MERCY of a derelict doctor. They get one star …
My SSM dr sent me here for a COVID screening test. They put me in a tiny ICU Waiting room by the front entrance with 3 other people. Two of thos people were clearly sick and continued to cough. I waited 40 minutes and was never tested …
Honestly, our visit started ok. My son broke his collarbone and we needed confirmation and some advice as well as an guidance. We were taken in for an X-ray which went fine and we got confirmation of the break. We were sent to the …
The staff don’t work for you it’s like they take their time to make sure you’re okay. I’ve been in the waiting room over an hour without being seen
We have been able to get in and out and the nurses are always so nice the ER doctors are great and treat each patient with respect and actually listen.
Mercy Lincoln orthopedics/ xray identified
an additional broken bone that SSM in Lake St Louis ER/ xray missed.
Mercy Lincoln was efficient and well run.
Dr.Jarman and orthopedics did a great job !
My mom has repeatedly asked for something to drink. Ive been to the nurses twice and got so n so is her nurse she’ll be there in a minute. Pressed the red button twice to get help with iv alarms before someone came. Been an hour and a half and still nothing to drink.
If I could give no stars I would, this is by far the worse place ever. DO NOT EVER send anyone you love to this place. IT’S A JOKE!!! Son was take by ambulance there, and was sent to the waiting room for over 2 hrs, and they took everyone …
My wife went to the emergency room for anxiety and was committed to a psychiatric hospital in St. Louis. She was frightened and upset and tried to refuse. The said she can’t refuse and can only get released when the DOCTOR says she’s well. …
I would never recommend anyone to go to this hospital it was the worst experience, we had a parent go there and they made my parent feel like they were a burden . My parent is a elderly person and you would think that if your a …
I had salmonella food poisoning. E.R. staff went to work,testing for all possible causes.Test came back quickly.IV antibiotics and potassium.Just what the Dr. ordered.Three days worth. Everyone I encountered was kind professional , helpful …
JFR
Absolutely perfect
Great care
Go here at your own risk ! ! ! ! ! !
Great people
Quick vaccination line
Radiology department is kind and professional.
wish i could give them 0 stars 🤷🏼‍♀️ …
I don’t know about all the negative reviews here but they treated me well
You hung up on me when I was trying to get Covid information. Thank you so very much for NOTHING
Nutrition Services Has The Great Staff, Great Food And Always very very Happy to Help
Never go to this hospital. Nobody listens or cares. Your probably better of suffering at home
Terrible service do not trust this hospital They took my money and didn’t credit my deductible took days to get lab results no call back have to keep calling them Ridiculous
Quick and friendly service from the urgent care center when I needed stitches.
Very unfriendly and rude staff all the way around. No obgyn on staff to accommodate pregnant women no ultrasound machine. Horrible service staff
Yeah there’s not a lot to say about this place other than to drive an extra 17.5 miles to St. Joseph West, these guys aren’t much help for you unless you are literally in a life threatening situation and need help ASAP.
Horrible patient care. The staff is inexperienced and lack any caring whatsoever. I wouldn’t send my worst enemy here.
There was no doctor on call and pretend doctor didnt even give me a an bandage for the gapping would in my hand just pitiful
would give it a zero if i could. worst care ever. sat for over an hour before anyone even asked us what we needed the sat for an hour and a half to two hours waiting on care. they were not even busy.
Do yourself a favor. Avoid this place at all costs. Go to Barnes Jewish in St Peters, or Progress West off of K. Any Barnes Jewish hospital.Troy, hospitals, meaning Mercy, are horrible.
Saddesr excuse for patient care I have ever seen if you are having a true emergency take your chance on living or dying and go elsewhere its not as if this incompetent crew will save your life anyways.
It would have been nice to be told that they didnt have an ultra sound machine before you checked me in… And still bill me…
Really bad hospital was just passing through and had a car accident and broke my arm and hand and was bleeding everywhere was made to sit in waiting room for over a hour went back to room and had to be air lifted to a ssm hospital but they …
This hospital and their nurses threaten babies, saying they will punch them in the face. I WISH I was joking
They took good care of my girl and also this worried Momma, when my girl had a bad bug bite reaction! They were kind and efficient. Thank you, guys!!
This place is a joke. They don’t take you seriously due to the drug issue in the world. Even when you say you don’t want the drugs, you just want to be fixed. Turns out I had serious issues and they told me I was fine….
This is one of the worst hospitals i been to the doctors dont know what there talking about they treat you bad ever since ive moved to troy I have never heard anything good about it to and all the nurse are stuck up snobs who sit there and …
Mercy hospital was effective in there work I went in with chest tightness they gave me breathing treatment blood work EKG scan x-ray scan they found pneumonia in me I am pleased with the performance with the staff.
Horrible, the worst bed side manner. No respect towards patients I don’t know where they find these nurses and doctors from, probably a fruit loop box. Such a bad experience.
If I could give a negative star I would. The so called Dr that seen my grandson last night was totally unprofessional. Not satisfied at all with the care he received
Hard to figure the place out. The emergency entrance is well marked, but the other entrances can’t be seen unless you stop in the street, or pull in the lot and look around. Lot needs maintenance, old place. The staff were very knowledgeable and quick.
Absolutely the worst hospital in history making if you are dying or in urgent pain do NOT go here they will let you die in this facility unless your one of their favorites!!!!!!! Horrible experiences all around. They need the health …
Can’t even put correct information on a cd for my father. So had to drive there to get a new one because of their incompetence so my father isn’t charged a few more thousand for scans he just had a day before. Couldn’t even say sorry or anything. Must only do there jobs for the checks and not because they care….
Visited Emergency room on October 2019, was admitted, treated and released a few days later. The staff and Doctors were extremely courteous and professional.
Came here to get daughters arm checked due to it may be broken. Was in fact broken sent home with a temporary cast and said see orthopedic. Then charged me $251 this is bs could of told us this in beginning when I asked. Will never be back
Dont go here for a COVID test. They will charge you $600 for an urgent care visit. Hope you have good insurance…
The staff is always nice, even when you are in pain and just want to be left alone(so many questions)…Radiology is always wonderful, the Lab(blood draws, etc.) is great, masks are worn by all staff and peoplein general, temp checks at the …
Very prejudiced and very inefficient. They had an update on their systems in August and wiped out all previous information from patients and their insurance information. It is unfortunate that this is the only close hospital in the county, otherwise, you would be better off visiting your pet’s veterinarian. Very rude.
Terrible place. This so called “hospital” is full of uncaring staff who seem to be there more for money than for thebpstients themselves. Dont go here, theyll just halfway fix your problem then tell you that you’ll have to go see a …
Took two kids there to get a check up and get one vaxed for school. Sat there for 2 hours even though i made an early morning appt. they were very pushy about the vaxes, and i’m pro-vax. tried to tell me my daughter wasn’t up to date on her …
Took my daughter there because she sliced her thumb. They did give her a tetanus shot but didn’t even clean her thumb. All she did is bandage thumb with a little neosporin and just said keep it clean. WTH. Brad was great. The rest could be replaced now.
Extremely pleased with the care and attention my fiance received last month. Doctor Parra took time and consideration, running multiple test to get to the root of his problem – had he not then we would still be at square one instead of preparing for brain surgery next month.
Had heart attack in January was taken here after they ran all test my insurance would pay and some they wouldn’t pay for they ended up moving me to Mercy st John’s on 270 they placed two bare metal stents in my right side of heart. …
Have been to urgent care several times this year, but each time you get transfered to ER, same services should be available at the urgent care they are in same building
Worse hospital ever. Had a nurse say she was gonna punch a 8 month old! Not cool. And so disrespectful!! And disgusting!! I hope she gets fired.
It was the worst experience medically I have ever gone through. They admitted me after 9 hours and then told me I was in CHF. They sent me home the next day with some medication for bronchitis, and some lasix. In the er. For 4 hours I …
Terrible. First, everyone I know went in a few years ago with a shattered ankle. They tried to discharge him with a bad sprain. And last night my uncle who is visiting from Pennsylvania went there for severe pain in his side and his …
This is the worst hospital I have ever delt with. I am from St.Louis so im use to being treated as I need to be. These people were not good at there jobs. I took my 1 year old son in for his arm to be checked all they did was say hes ok. …
Original surgery Dec 2015, bill pd off for awhile, but today I received a call that I still have a balance. This place is a nightmare. Had previous calls last few years that I had a balance and I had to spend my own time and money to fax …
Moved out here from st charles and having great hospitals all around me. I heard bad things about this one but each time I have gone to it I’ve been treated well. My children have both been to it, my husband has been seen, and I was …
Brought my son in at 11 for severe stomach cramps and vomiting, saw Dr an hour later ( empty e.r. mind you) Dr says he ordered a pill for nausea, get pill an hour and a half later. Nurses make sure to ask if he is around 2nd hand smoke and …
I went to the Urgent Care part of this hospital 2 days ago, the nurse was very nice, took my vitals then left. She came back and said they need to take me to the ER, my fever was pretty high and my blood pressure was low. They did nothing …
I have ended up in the E.R. several times this past year, and as an inpatient. The care I received was 2nd to none. Every single department did an exceptional job of caring for me. I am a nurse so if anything I have the highest expectations …
I went to Mercy’s Urgent Care in Troy Mo with back pain traveling down my right leg. A nurse named Marsha came out to the lobby and told me they could not help me. If I wanted anything I would have to go to the Emergency room or see my …
I was in the emergency room on 3/17. Everybody was nice but there was one nurse(I guess that was his title). His name was ALEX. He was AWESOME!! THANK U SO MUCH ALEX for being a kind, understanding, good person!!
I just read so many really bad reviews that I can’t understand. I have gone to this hospital for 2 years for iron infusions, and everyone is so efficient, so courteous, etc. My husband has also gone to the ER twice in the last few years, …
Friendly and attentive staff, clean facilities, thorough testing to diagnose the problems, close proximity to highways
I just think staff are very impatient and unprofessional made me feel unwelcome. I underStand why there’s a lot of bad reviews. And when my mom stayed they were very rude to her.
Went to urgent care when an allergy attack turned into pink eye and ear infection on a weekend when my dr office closed. Care was fine, not great or bad, just fine. That’s why the get two stars from me instead of one. …
This hospital is horrible. I brought my 3 1/2 month old daughter in tonight with a high fever. We waited for 20 minutes in the ER and no one even came to the reception desk to check us in! I just went to St. Joseph’s instead. It’s 1 degree …
I had a laparoscopic cholecystectomy done on 1/16 and I honestly cannot say enough wonderful things about my time there. The nurses were absolutely amazing. I was absolutely terrified since this was my first surgery and they could not have …
From the moment we arrived in the Urgent Care until we were discharged after my son’s appendectomy surgery we were treated with compassion, kindness, and dignity from every person who cared for our son. The surgical nurses went above and …
they try they’re best and they have lots of people.
but the things the world health organization wants are not in the best interest of the person they care for.
We’ve been coming here for 4yrs and never have problems. Been to the ER twice and urgent care maybe 5 or 6 times. Broken bones, strep, flu, dehydration, and 2 kids with head staples. I’ve had an ultrasound done there before so I’m not …
These one star reviews are both fake; one is clearly a fake name as well. They do covid testing curbside or in the lab, neither of these fake scenarios could have happened but Google doesn’t care apparently. Again, nobody made them wait …
Went in for shoulder pain and “dislocated ” got xrays done, was read by the st Louis Mercy, supposedly no dr was in to read..and the st Louis dr who read my xrays said arthritis. …
This place is horrible they give mercy’s a bad name smh the staff is very rude and unprofessional.. This hospital don’t even deserve one star.. Turn back around don’t go here take that drive to another hospital this one will definitely disappoint you.
They were great. Took our son in for an emergency in early am. They got us right in and the staff was wonderful! He was doing much better when we left. Thank you for taking such great care of our son!
If I could give this place a negative 5 stars I would. Apart from a few nurses and doctors this place is a joke. I mean how horrible do you have to be to get a 2.6 rating on google. The administration is the biggest joke. I was spoke to …
ER was awesome on 9/25/22. NP Ben and Nurse Shelby were great!!!
Last time I was there the doctor was wearing crocs he was he went on a 20 minute rant about how bad his feet smell that’s why he wore crocs. Very unprofessional
This place is a disgrace. Doctors telling people they are probably going to die when they aren’t, almost killed another member of my family by being stupid- DO NOT GO HERE. Not if you are at the MERCY of a derelict doctor. They get one star …
My SSM dr sent me here for a COVID screening test. They put me in a tiny ICU Waiting room by the front entrance with 3 other people. Two of thos people were clearly sick and continued to cough. I waited 40 minutes and was never tested …
Honestly, our visit started ok. My son broke his collarbone and we needed confirmation and some advice as well as an guidance. We were taken in for an X-ray which went fine and we got confirmation of the break. We were sent to the …
The staff don’t work for you it’s like they take their time to make sure you’re okay. I’ve been in the waiting room over an hour without being seen
Would trust thoughts and prayers more than this hospital. Show up here if you want to die. Take your chances and go to a good hospital for treatment
We have been able to get in and out and the nurses are always so nice the ER doctors are great and treat each patient with respect and actually listen.
Mercy Lincoln orthopedics/ xray identified
an additional broken bone that SSM in Lake St Louis ER/ xray missed.
Mercy Lincoln was efficient and well run.
Dr.Jarman and orthopedics did a great job !
I’m going to the Urgent Care department for some medication 07/05/22.
I’m surprised that only three people have made reviews of this 60 year old …
My mom has repeatedly asked for something to drink. Ive been to the nurses twice and got so n so is her nurse she’ll be there in a minute. Pressed the red button twice to get help with iv alarms before someone came. Been an hour and a half and still nothing to drink.
If I could give no stars I would, this is by far the worse place ever. DO NOT EVER send anyone you love to this place. IT’S A JOKE!!! Son was take by ambulance there, and was sent to the waiting room for over 2 hrs, and they took everyone …
My wife went to the emergency room for anxiety and was committed to a psychiatric hospital in St. Louis. She was frightened and upset and tried to refuse. The said she can’t refuse and can only get released when the DOCTOR says she’s well. …
I would never recommend anyone to go to this hospital it was the worst experience, we had a parent go there and they made my parent feel like they were a burden . My parent is a elderly person and you would think that if your a …
I had salmonella food poisoning. E.R. staff went to work,testing for all possible causes.Test came back quickly.IV antibiotics and potassium.Just what the Dr. ordered.Three days worth. Everyone I encountered was kind professional , helpful …