Operational for more than 70 years, Members First Credit Union is a full-service financial institution.
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
600 W Wackerly St, Midland, MI 48640
Very positive helpful and customer friendly
Great and very friendly staff
Very friendly tellers and other staff
Always such great service.
Always friendly and great service! The exact opposite of a bank!
I love it here. They are always so helpful. I have never had an issue
The best banking facility I have ever seen.
Poor service after their ownership changed hands. Many of the benefits of having an account there versus a bank disappeared. They added many fees.
.During the week day it is harder to go with so many other jobs that are 9am to 5pm however on Saturday they are open from 9am to 1pm the whole building so that people that can’t make it during the week day can go on Saturday
Can’t stand this bank. Nothing but problems with them. Horrible customer service and ways of dealing with issues regarding their credit cards and giving me what I need for my mortgage company… will be changing banks this week!
Very poor service especially their mortgage dept. Lack of training as evidenced by having to send info twice,failure to return phone calls, failed to let me know of something needed in a timely manner so now my closing is delayed again
Great credit union and staff
Have never had an issue with banking here or when getting several vehicle loans. Each person I dealt with were always nice and professional.
Would not recommend at all. They are not like most credit unions in Michigan. Better places to get loans from.
Got a $1000 whatever loan through them quite a few years ago. Took me a while but I paid it all off;however, when I went to open an account at Wildfire the lady there said it still shows as unpaid. Sure enough I called members first and the …
Alway posting and advertising stuff but never tell you about the small print writing. We can help anyone in need ya no they can’t
Been with MFCU for years! Always have the most helpful people. Wouldn’t even think of switching. Had someone put my account # on their autopay bill. They tried to take the money from an account I seldom use (so there was not money). I …
My father died. He received an insurance refund for over $300. I brought them a copy of the will and all paperwork to show that it goes to me but they refuse to cash it because he didn’t have an account with their bank. He has no account …
Awful experience! I have had accounts with this bank for over 10 years. I seldom use my debit card on this account. An unauthorized payment kept trying to post to my account the bank did not pay it but charged me 3 overdraft fees just for …
Applied for a loan through MFCU to help with my credit, I was worried that the process was going to be difficult but was a very easygoing process.
The agent who helped me was very polite and also showed me other loans I was approved for 🙂
I have used MFCU (FEDCOM) for many years. I have another credit union and a business bank that I also have access to, but prefer to use MFCU. The people that work there are always waiting with a smile and polite conversation. I recently …
I was really satisfied by my interaction with this CU. The people are really nice and helpful and the services were really competitive.
Members first is the worst credit union ever. They do nothing to help the people who bank there yet have all this bull advertising stating “hard times happen” everywhere. Policies change all the time and they harass you over a $20 line of …
We have had such a wonderful experience with our loan officer: Brittany Minterfering! She has gone well above and beyond helping us with our title issues with the sale of our RV, as we are travelers and are out of state. She has helped us …
I was with a bank that rebranded 3 times in 2 years. I was blown away at how much better this credit union is (than all three banks were) for customer service, online banking, and financial education.
Member here 10 years. And I’m very disappointed with my loan officer in clare. Didn’t explain my credit would drop after auto loan refi.
I was approved for a vehicle loan at DWA but not before i was denied by a out of state DWA picked. DWA never told me they just went to 2nd option and go here and I was approved. Seriously!
Can’t express how frusterated i am with this bank. They always advertise “hard times happen were here to help” BS. Locked my card and refuses to tell me why unless i show up to the bank. By the way it’s Saturday night so i can’t use my card …
Kelly was excellent with starting my new account. But I went into the Jenison, Michigan, locate, and soon as I entered the location, I was greeted with kindness and great customer service. The teller Dee was excellent. I also sat and spoke …