Very unprofessional, we have been charged double in some cases, or charged to credit card that has been removed from there system. If you try to talk to them, theyou talk down to you and talk over you..
The water smells AWFUL. It literally smells like rotten eggs. The water is freaking horrible. The hotter the water is THE STINKER it gets. This is literally inhumane. It has a yellowish tint to it.
I’m starting not to like wahneta area i been out here for 5 years an this water bill is No joke now and i No damn well im not using this much water im been charge for an somebody REALLY need to do something about this……smh😡😡water bill 150 some dollars an i dont be home like that i think its time to take this to the the News …
I haved lived in Wahneta for 40 years maybe the expierience for everyone is different but wahneta has very old houses alot of the piping under these houses are made of metal there fore your water may smell, alot of these people complaining …
WORST WATER COMPANY…I bought a new home and get the first bill,$367 i am like whattt..i become a warden around my house no unnecesary usage of water,i turn of all the sprinkers for the whole month knowing that the defense they will have …
If I could give this water company – 10 I would the water is so nasty sometimes is yellow and sometimes it’s black . When you call they want to tell you oh sorry it’s in your lines. No it’s not my dad and uncle also has the same …
Stopped by office to pay in person at 12:45 p.m. and woman was in office with blinds pulled down. I buzzed for service but no answer. I could hear her moving around in there but no response. I saw another gal pull up and go inside at …
Horrible customer service they are simply rude and snooty and the charges they are charging is outrageous the charge late fees and of late fees charge disconnect fee n service will still be on.they are barely ever open by the time get lunch …
Been calling since May 31 2022 to turn on service. Ok call in the mtits to soon to early I call in the afternoon she out of her office nothing can be done What the really so what do I do or who can I call to get something done???
Why in the hell would you maintenance the water at a time in the afternoon that people would be using it the most. Like trying to take a shower after you get off work. Need to be more considerate and do it in the middle of the night when …
By far the worst water system service I’ve ever used! Be prepared for your water to shut off at any second without being given an explanation(we always pay our bill on time), the water smells like rotten eggs EVERY MORNING, also without …
Just bought a brand new house here in winter haven. I haven’t been here 2 full weeks yet and the water has been off all day. No warning or notice was given when it happened and of course every time you call they have the answering service …
Trying to contact for over 2 weeks, and unable to do so. Their answering service answers the phone even when they are supposed to be open!. Plus the water isn’t the best, bought a reverse osmosis system just to be able to drink it!
The customer service representatives are generally friendly but that’s as far as I’ll go. Their rates are about three times what you’d pay for Polk County water. The water smells and tastes badly. Their billing is the worst out of any …
Our water bill averages $170 a month and they say that we are using 19000 to 26000 gallons of water a month! That’s more than most commercial businesses use! No way in a family of 4 with no pool. Our neighbors says their Bill’s are …
Awful. I think this is the worst water service I have ever had. They will shut you off with NO warning. Don’t let your bill get two months on it or they shut you off as fast as they can, even if you have made a partial payment that …
Worst place ever, you have to pay for new pipes and they aren’t put in. My water is brown or black most of the time. My infant sister has gotten a infection from taking a bath in this water. To add onto it we can’t wash our clothes without …
We have been dealing with Wahneta Water for decades and have had the worst service all the way around. The office staff needs some serious customer service training. They apparently have never heard that the customer is always right. There …
I don’t know who these people are & why they are not being honest. The water company is under better than fair management, office personnel…. impeccable, & water piping engineers are highly capable of next to no interruptions in service. …
Water is constantly going out, on average once a month. The answering service staff are always pleasant and get an answer (if only a vague, “a contractor hit a line”), but seriously, how many times can a construction crew “hit a water …
Water and sewage prices are astronomicaly high. They charge $9.00 for sewage for every thousand gallons of water we use but don’t have a meter to count what goes out through the sewage. I have an irrigation system which doesn’t use the sewer system, so right here they l they’re ripping us off.
I would like to start by saying that trying to reach for any customer support that is not after hours is ridiculous! Secondly, I have moved out of my home and contacted them to shut my water off on November 29th, I am still being billed …
Horrible customer service. I usually don’t do bad reviews and try to solve and address issues with companies but honestly they don’t even let me. I have been calling for over a month to resolve an issue. The 1st inconvenience is that they …
This company is charging a ton of money from everyone…. Is the first time in our life’s we are paying doble of our electricity bill in water. 220 dollars for 14k gallons our friend spent 24k gallons and are paying 65 dollars for city of …
We just moved in last night and was having issue with the water.. so we called this morning and a nice lady on the phone was quick to send someone to help fix our water. Within about an hour.. 2 gentlemen showed up, Dylan and Dalton. They …
(Translated by Google) shopping with the family
(Original)
De compras con la familia
(Translated by Google) Very bad customer service also never has costumer service in Spanish 😡 …
Ftiendly
Employees are very accommodating & helpful. No issues on my end
The worst utility company I have ever dealt with.
The office staff need some serious trainning. They are very rude to costumers.
Ripping people off and having homeowners pay a huge amount of bill
Terrible water would not recommend drinking it and bill has gone up for no valid reason.
Worse water company i have ever had. always interuption in service at worse times!!!!
The water smells awful, and it is off too often with out notice, plus the bill goes Higher and higher I am so disappointed.
Very friendly staff, they always go over and beyond to help. I’ve never had any issues with the quality of water I receive.
Very unprofessional, we have been charged double in some cases, or charged to credit card that has been removed from there system. If you try to talk to them, theyou talk down to you and talk over you..
The water smells AWFUL. It literally smells like rotten eggs. The water is freaking horrible. The hotter the water is THE STINKER it gets. This is literally inhumane. It has a yellowish tint to it.
I’m starting not to like wahneta area i been out here for 5 years an this water bill is No joke now and i No damn well im not using this much water im been charge for an somebody REALLY need to do something about this……smh😡😡water bill 150 some dollars an i dont be home like that i think its time to take this to the the News …
I haved lived in Wahneta for 40 years maybe the expierience for everyone is different but wahneta has very old houses alot of the piping under these houses are made of metal there fore your water may smell, alot of these people complaining …
They dont have anyone to call , when water stop. Worst company , not professional. Where is theEmergency numbers to call?????
WORST WATER COMPANY…I bought a new home and get the first bill,$367 i am like whattt..i become a warden around my house no unnecesary usage of water,i turn of all the sprinkers for the whole month knowing that the defense they will have …
If I could give this water company – 10 I would the water is so nasty sometimes is yellow and sometimes it’s black . When you call they want to tell you oh sorry it’s in your lines. No it’s not my dad and uncle also has the same …
Stopped by office to pay in person at 12:45 p.m. and woman was in office with blinds pulled down. I buzzed for service but no answer. I could hear her moving around in there but no response. I saw another gal pull up and go inside at …
Horrible customer service they are simply rude and snooty and the charges they are charging is outrageous the charge late fees and of late fees charge disconnect fee n service will still be on.they are barely ever open by the time get lunch …
Been calling since May 31 2022 to turn on service. Ok call in the mtits to soon to early I call in the afternoon she out of her office nothing can be done What the really so what do I do or who can I call to get something done???
Why in the hell would you maintenance the water at a time in the afternoon that people would be using it the most. Like trying to take a shower after you get off work. Need to be more considerate and do it in the middle of the night when …
By far the worst water system service I’ve ever used! Be prepared for your water to shut off at any second without being given an explanation(we always pay our bill on time), the water smells like rotten eggs EVERY MORNING, also without …
Just bought a brand new house here in winter haven. I haven’t been here 2 full weeks yet and the water has been off all day. No warning or notice was given when it happened and of course every time you call they have the answering service …
Trying to contact for over 2 weeks, and unable to do so. Their answering service answers the phone even when they are supposed to be open!. Plus the water isn’t the best, bought a reverse osmosis system just to be able to drink it!
The customer service representatives are generally friendly but that’s as far as I’ll go. Their rates are about three times what you’d pay for Polk County water. The water smells and tastes badly. Their billing is the worst out of any …
Our water bill averages $170 a month and they say that we are using 19000 to 26000 gallons of water a month! That’s more than most commercial businesses use! No way in a family of 4 with no pool. Our neighbors says their Bill’s are …
Awful. I think this is the worst water service I have ever had. They will shut you off with NO warning. Don’t let your bill get two months on it or they shut you off as fast as they can, even if you have made a partial payment that …
Worst place ever, you have to pay for new pipes and they aren’t put in. My water is brown or black most of the time. My infant sister has gotten a infection from taking a bath in this water. To add onto it we can’t wash our clothes without …
We have been dealing with Wahneta Water for decades and have had the worst service all the way around. The office staff needs some serious customer service training. They apparently have never heard that the customer is always right. There …
I don’t know who these people are & why they are not being honest. The water company is under better than fair management, office personnel…. impeccable, & water piping engineers are highly capable of next to no interruptions in service. …
Water is constantly going out, on average once a month. The answering service staff are always pleasant and get an answer (if only a vague, “a contractor hit a line”), but seriously, how many times can a construction crew “hit a water …
Water and sewage prices are astronomicaly high. They charge $9.00 for sewage for every thousand gallons of water we use but don’t have a meter to count what goes out through the sewage. I have an irrigation system which doesn’t use the sewer system, so right here they l they’re ripping us off.
I would like to start by saying that trying to reach for any customer support that is not after hours is ridiculous! Secondly, I have moved out of my home and contacted them to shut my water off on November 29th, I am still being billed …
Horrible customer service. I usually don’t do bad reviews and try to solve and address issues with companies but honestly they don’t even let me. I have been calling for over a month to resolve an issue. The 1st inconvenience is that they …
This company is charging a ton of money from everyone…. Is the first time in our life’s we are paying doble of our electricity bill in water. 220 dollars for 14k gallons our friend spent 24k gallons and are paying 65 dollars for city of …
The worst water company ever….
Extremely high……scammer.!!!!!!
Ripping people off like crazy. …
We just moved in last night and was having issue with the water.. so we called this morning and a nice lady on the phone was quick to send someone to help fix our water. Within about an hour.. 2 gentlemen showed up, Dylan and Dalton. They …