Sweetwater Hospital Association

Hospital, Sweetwater Hospital Association

Sweetwater Hospital Association (SHA) is a 59-bed, acute care, not-for-profit corporation, which was chartered by the state of Tennessee in … See more

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Sweetwater Hospital Association Reviews ( 164 )

  1. As a long time employee of Seeetwater Hospital, 24 years, I highly recommend it as a great place to start and build a career. As a patient of Sweetwater Hospital over the years, I have always been pleased with our physicians, nurses, …

  2. They treated us so well in the ER, while our son was having a crisis! They were very busy and not once has anyone been rude! Two days in the ER and both shifts of employees were so nice!

  3. My surgery experience was flawless; everything was orderly, I was periodically well informed about the procedure; treated with kindness, respect and effective medical treatment.

  4. I have been an employee of SHA for 34 years now. Growing up and/ or “being raised” by a family style atmosphere has helped shape the person I am today. I have also been a patient of SHA whom received best of care achievable. This was a …

  5. I’ve been wanting to brag on my ER visit & my nurse for a while now & just had a chance. I visited the ER at SHA a month ago & I had the sweetest little red headed nurse, her name was Brandi. From the moment she entered my room she was …

  6. I took my daughter who is Borderline Autistic && has a sensory disorder to sweetwater er this morning cause her pediatrician was booked && she was complaining of severe ear pain…..we was seen so quickly & all the staff that came in were very professional..we are very appreciative of the care!

  7. Today I had an appointment with Dr.Shamblin and he and his nurse, Alexa were amazing. From the time we walked in we were treated with respect, not just a number. Dr.Shamblin listened to my concerns and answered my questions. Alexa carried …

  8. Awful people have to wait for hours…would never come here I’m not here I’m just waiting on someone.I told the person to go to Etowah Hospital..this should be criminal…they treat their employees bad …at least the ones I know.Awful place.Greed ?/?

  9. This hospital is such a freaking joke, my mom called 2 times to go to the restroom, I had to walk to the nurses station, and tell them again, 3 damn times, she has no choice on what she wants, to eat, I will never bring any of my …

  10. Terrible hospital. They left me and my family waiting for hours on end and they didn’t even see us. The nurse left us in a room and she went to lunch and forgot about us.

  11. Walked in with so much pain. They told me nothing was wrong. Spent two hours for nothing. Just got out and I’m in so much pain. Sweetwater hospital is a damn joke!

  12. Best group of therapists and staff to work with. They have been so encouraging to my teenage daughter who injured her knee and had to have surgery while working with her school schedule.

  13. SWEETWATER HOSPITAL EMERGENCY ROOM IS THE SLOWEST AND MOST SORRY EMERGENCY ROOM EVER I WOULD NEVER SEND NO ONE TO THAT HOSPITAL I WAS THERE 4:00 DIDN’T GET OUT UNTILL 7:30 I WAS THERE FOR TWO AND HALF HOURS THERE ALWAYS TO BUSY TALKING THEN DOING THERE DAM JOBS I HATE THAT HOSPITAL WITH EVERYTHING IN ME SO PEOPLE DONT GO THERE

  14. Worst place ever should be shut down my son in law went there because he wrecked his dirt bike and broke both his ankles my daughter drove him there they didn’t even provide him a wheel chair my daughter and his mom had to carry him in to …

  15. Horrible ….lack of communication lack of skills and most of all slow took them 1 hour to even get discharged 3 hours to treat which made it 4 hours total I waited. When I walked in the lobby was empty. The room was hot. #9

  16. My mother is in the hospital right now and I called to get an update on her from her nurse because I live in GA and I’ve had the flu this week so I was unable to visit her, needless to say her nurse was very very very rude she was rude from …

  17. Please do a patient portal so request for prescriptions could be done online with your doctor instead of having to leave a message and wait for a return phone call.

  18. Took my insurance info and personal info. 40 mins later seen by Dr. Then 2 months later I get a bill for the full amount. Sweetwater hospitals was NOT covered specifically by my insurance. Seems they should have informed me before they treated me.

  19. I can never get ahold of someone to pay my bills. It’s been like this for over a year. They transfer me and no one ever answers. It’s so frustrating. Should have easier way to pay online, but I can’t get anyone to set that up for me either.

  20. I have been a patient of Sweetwater Hospital Association for the last 9yrs and been in the hospital for 5 days after surgery. I would recommend the hospital and its staff for their professionalism and bedside manners. Outstanding!

  21. Had a c section on the 8th and they have non-stop amazed me. They are all so kind and make sure you and baby are okay. I will 1000% make sure i recommend them in the future!

  22. Very slow!! Went to ER and sat in that cold room for over three hours and never saw the first nurse, never saw the doctor. The rooms closest to me were empty so I should have been seen by then. No excuse! Will not go back even if I’ve been shot!

  23. Back in feb 2015 they took all my info from my husband I couldn’t breath took me for a xray then put me in a,waitin room. I couldn’t breath my husband asked for them to see me . They anouced they had a baby. They then refused to see me …

  24. I have been a patient at SHA many times…great care. My hubby also. I have two doctors there that I continue to use even though we have moved from the area. I would highly recommend this hospital for general care and general surgical care.

  25. THE EMPLOYEES WERE SHADY. DONT GO HERE, GO SOMEWHERE ELSE. WE HAD OUR BABY THERE. IF YOU WANT TO EXPERIENCE TAMURA GO THERE. WE HAVE TO MANY REASONS TO LIST THEM ALL. YOU NEED TO DRIVE SOMEWHERE ELSE IF YOU CARE ABOUT YOURSELF.

  26. Friday, April 21st, we took my dad to the er there and the doctor on call, Dr Duke, treated him like he was just there to get drugs. I know there are a lot of people that do that, but it doesn’t give medical professionals the right to …

  27. My husband went there due to having pain in his hip since Friday afternoon(its sunday). After waiting for over 4 hours they told him his xrays looked fine and to take ibuprofen for pain. Obviously hes already tried that, along with hot …

  28. Have had several trips here over the years, it has improved greatly. If your needs are simple or time is limited I would recommend however if your emergency is serious and you have the time I have to recommend traveling to Knoxville’s larger hospitals.

  29. Surgeon Terry Adams is a joke. What doctor makes fun of a patient that can’t walk and then tells him but they’re not doing the surgery. This man needs to be fired! If I could I would give this place a -5 stars

  30. A family member of mine came to the ER with a mental illness condition. He was put in a security room and forgotten. He was offered nothing to eat, drink, no medication, or even a blanket to calm him even though nurses were sitting behind …

  31. The worst hospital ever! Waited with iv in arm over 4 hrs to never be seen just hanging out in lobby. Literally everyone went in front of my friend I took to the hospital. She was even able to walk out not seen with iv. A woman asked for help and she sat in floor and ended up having stroke. The staffs priorities are messed up

  32. Brought husband to have a simple xray of rib .they had us wait he ran out of oxygen..they finally took him back to xray without a wheel chair after they was told to bring one..got him back there and let him fall. So now im really upset with them. He is still in the hospital because it fractured his back when he fell

  33. They failed to tell me my doctor was in network, but my blood test was not. Got charged $900 for a simple physical. They also didn’t disclose information that ended giving my wife a huge bill.

  34. Dr. Ken makes you his priority when you have surgery comes in on days off to accommodate your schedule. Renee Cagle,FNP makes you feel like you matter takes time to talk to you and hear what you’re symptoms are so she can give you the best …

  35. I had my baby here, and everyone was so good with taking care of us while we were patients in the hospital. But every time I call to schedule an appointment for myself or my daughter, I’m either hung up on, forgotten, or just treated …

  36. HORRIBLE!!! GO SOMEWHERE ELSE..We have been in the ER for 3 hrs seen 7 doctors/nurses and because they dont know why my wifes hand started bruising out of nowhere they had the nerve to wipe her hand off and tell her it was dirt or ink like …

  37. July 3. 2017I came into the hospital not feeling very well… After waiting 30 mins i get called into registration. The lady was stuck up wasny friendly didnt smile then waited longer and then went to triage to get vitals. Then sent back …

  38. My husband has been in a number of hospitals in Arkansas and all the major ones in Little Rock our capitol and never receive the special treatment he received in SHA. From the time he came into the ER until we checked out the patient care …

  39. Don’t recommend this place!! Placed in a closet of a room, left sitting for over 3 hrs with no dr or nurses no info while dr and nurses have themselves a grand time huddled at the desk not doing their jobs! Bledso is the worst doctor I have personally came across.

  40. Brought son in when he was complaining crying, of his ear hurting. After waiting for well over an hour we got checked in, another hour and a half got in a room. Waited an hour someone shines a light in his ear said “nope no infection have a …

  41. During my visit to the ER I found the staff to be friendly and efficient. I was rapidly Triage and taken to a room. The staff performed many series of test to find out the problem. Dr Harrison went the extra mile to get me to another …

  42. I had my first child here. A traumatic experience! I was rode in for a emergency c-section from the maternity center. I had a memory of a relative of mine telling me she always took her old mother to UT Knoxville hospital and never ever …

  43. I have cirrhosis with no insurance! All they want to do is give me a pain shot and send me home! They don’t want to give u anything to take home for pain! It’s my liver and if pain meds helps and it takes 15 to 20% of my liver shouldn’t I be the one that decides to spend the rest of my days comfortable instead of miserable

  44. My husband paid my sons’s ER bill more than 2 weeks ago (for a few stitches that cost as much as my daughter’s organ removal surgery and 2 overnight stays in Maryville), the hospital took the money out of our bank account a week ago, and …

  45. The staff here is the best by far! They have made my stay here very tolerable. You can tell that they all care deeply about their patience I’ve been here for over seven days with Covid and all the challenges that come with it and they continue to strive as far as I’m concerned their best in class.

  46. Would give 0 stars if I could! My dad was brought into Sweetwater hospital and needed to be transported. The ambulance company has gone bankrupt and they have NO ONE to transport. An ambulance had to come from Odessa. We drove in from Fort …

  47. So I have been warned about this hospital by several people in Sweetwater, but this morning I hurt my back. I could barely moved, called my husband home from work and waited on the floor until he got home to take me in to the hospital. …

  48. My father is in ICU in Sweetwater Hospital. The floors are filthy. There is trash in the floor from staff. The bathroom was so outdated and rusted, that we didn’t want to use it. I’ve never been to such a dirty hospital in my life. I can’t …

  49. I brought my boyfriend here for severe stomach pain, they would not let me in there with him at all even though he was passed out from pain and did not know what was going on, they forced me to wait in my car and they left him outside the …

  50. My family uses this facility for primary care and has had several surgeries here. Dr. Bowman and Dr. Ballay are excellent surgeons who truly care for their patients whole well-being. We have had excellent nurses, PT, wound care, and …

  51. Good luck getting a cup of coffee from the cafeteria! The little girls in there will not look up from their cellphone to give you the time of day. Horrible service! …

  52. Got a bill for a $360 bill 8 months after my yearly check up when I have insurance. They never billed my insurance. When I called and asked why I have bill for it, they said my insurance my was “inactive”. But when I called and checked myself everything was fine and nothing has changed.

  53. It’s been two weeks last night since my dad went to be with the Lord (Ray B Winkler) I know I haven’t talked to many people.
    I can’t express enough to everyone what it meant to us all the prayers, …

  54. The few times I have been there the Nurses have been awesome. I love how caring they are and their willingness to help is great. The doctors on the other hand.. Are very rude and disrespectful. I went in recently for abdominal pain that was …

  55. the nurses are so rough & some are very rude, the doctors on the other hand are very gentle and thorough. but i do feel like they gave me more pain than i had when i got here, lol currently here and crying in pain.

  56. I would give this a zero star if possible. Every time I come here I have a bad experience from everyone except the actual doctors. The nurses, front desk, etc are all extremely rude and treat you differently depending on how you look or …

  57. Come to the er because I could barely walk when I woke upat 7pm. They sent me for mri, but still here as of 1:35. Ha e been in the waiting room good on. My pain was a 9of 10 they didn’t even offer me any ibuprofen.

  58. Was admitted for two days. Never got any food Went to radiology for a x-ray. My IV port fell out of my arm. I had to clean it and take care of it myself. Was not given my blood pressure meds so I had to take my own meds I brought from the house.

  59. I would give zero stars if possible had the worse hospital experience me or my wife have ever had they kept us in the dark about everything and kept my wife there 10 hours without any food and only allowed her one small cup of water to …

  60. If you have a family member and you love them with a serious medical issue and you want them to LIVE, take them to UT. My father died to their negligence. My father was constantly there for things and there were so many tests and things …

  61. I went to the ER yesterday afternoon.. Although I was there and crabby for many hours I apologize to the staff. They treated my covid and by the time I got home I was able to sleep for the 1st time in a week. Today I was able to breathe …

  62. The emergency room is great, but when it comes to some nurses. They need to be more thorough in who they hire .One nurse in particular adrienne.. is a cold hearted red headed witch, how she got a job there is unreal. Nurses are suppose to …

  63. WARNING ONLY GO HERE IF YOU DONT CARE ABOUT YOUR HEALTH THIS PLACE IS NASTY AND WORTHLESS WILL NEVER GIVE THE CORRECT DIAGNOSIS NOT VERY CLEAN AT ALL AND THEY LOVE TO BLOW YOUR VEINS THEIR STAFF IS VERY POORLY TRAINED ALSO IF YOU MAKE AN APPOINTMENT THEY WON’T CALL AND TELL YOU THEY CHANGED IT until you get there

  64. I agree about the ER 100%
    But our family Dr. Is SHAMBLIN.. He is so good to my mom and dad. Actually all of us are his patients. If ever retires from there we would never come here …

  65. I came in with my son who had a bad reaction to a wasp sting, and was very pleased. We were in/out quickly with great care!! Dr. was former Military, & we are AD Military, and gave my son a patch, which made his night! We were in/out within ~ 40minutes. Thank you for making an emergency visit, while on vacation not a nightmare!!!

  66. We had a wonderful experience at Sweetwater Hospital. Our mother was in the hospital and ultimately passed away but from the moment she arrived until her last breath she had great care. The ICU staff and doctors were so compassionate and …

  67. My husband had a procedure done at SHA and it was a great experience. Everyone we encountered was friendly and helped make his visit less stressful. He was taken in on time and the procedure went well, although it took an hour and a half …

  68. Elderly mom, on oxygen was told appointment for a procedure was at 9:45 am. This was for their convenience. We left after 4 hour for a procedure (including labs and prep) requiring 1 hour. Then, if you complain about it, you get attitude. …

  69. I was a patient at Sweetwater Hospital back in January, fighting Covid-19. My nurses were amazing, caring and compasionate! Dr. James listened to all of my concerns and addressed them accordingly. I am greatful for the caring staff at Sweetwater Hospital Association!

  70. I called the appointment line for my wife that has been ill over the weekend. When I talked to the receptionist she asked about insurance I told her I lost it when I changed jobs,the Dr my wife usually goes to apparently don’t see uninsured …

  71. Went in for a head injury, waited in the waiting room for 4 hours and finally was put in a room. Once I was in a room I seen 2 nurses and 1 person that I assume was the doctor. No one knew what I was their for even though I spoke to 4 other …

  72. My husband was brought here in an ambulance after a serious car accident and was sent home with uncontrollable, worsening pain. I had to call an ambulance at home to take him to Knoxville to get adequate treatment, which gave us two …

  73. Didn’t go and won’t go unless I’m unconscious. I watched this place butcher me Mom for years till we finally talked her into going somewhere else.

  74. My sister has bled for 9 months and the doctor she saw from Sweetwater Hospital Dr Oglesby has done nothing but cause my sister pain and a huge hospital bill!!! He has performed 3 surgeries the last one was a partial hysterectomy during …

  75. My Dad came in here for a leg amputation surgery, post surgery he has been neglected, when ever he calls for his nurse the service desk states that his nurse is in another room dealing with another patient, when I go up there the nurse’s …

  76. Dr. Ashlin Paz went above and beyond with my baby girls delivery.
    I was induced and about an hour into it things went south. My doctor was there in no time at all and kept me as calm as she could up until the c-section. …

  77. My husband and I will be finding a new doctor. So far we have seen Dr. James twice and both times had to call back to get lab and test results. When I called today the nurse said I would need to make an appointment just to get test results. …

  78. Absolutely ridiculous I’ve called the phone number listed many times and not one answer 🙄.. A friend is in the hospital called me this morning. Called him back 2 hours later and can’t even get someone to answer the phone ??? It’s rang 100times .. …

  79. I have plenty of experience with this hospital. I’ve had two children here and am being seen temporarily for a 4th pregnancy, and I have multiple family members that work here… this place needs MAJOR IMPROVEMENT. My two OB doctors in the …

  80. We were traveling home from Michigan when my MIL fell into serious respiratory distress resulting in her needing to be taken by ambulance to SHA hospital. Immediately looking at the reviews I was nervous about the quality of care she would …

  81. Dr. John Oglesby is a fantastic OBGYN. He took such excellent care of me and really listened to me and wanted to help me. I received instant care!!! He was so personable and made me feel so comfortable right away. You can tell that he truly …

  82. AVOID THIS PLACE!!! THE LAB IS THE WORST! Came here looking for a new family doctor. I was sent for blood work. Sat in the lab for over an hour with only 3 other people in there. Left and I am back to see if I can finally get this blood …

  83. I had such an amazing experience at Sweetwater Hospital Association with my outpatient surgery today. From the beginning of my patient experience, walking into the Emergency Room I was treated with such courtesy and respect. Each employee …

  84. My husband has been here for 2 days so far. Other than being transferred from ER to a hospital room taking hours, his care has been excellent. The nurses are top notch as well as the nurses assistants. The doctors seem really good as well.

  85. The ER staff were great when I was sick. They took great care of me and was very thorough to make sure they didn’t miss anything. Highly recommend Sweetwater Hospital.

  86. I chose to switch to Sweetwater Hospital late in my pregnancy and I have Dr. Oglesby as my obgyn and I couldn’t have asked for a better doctor. Also the nurses in Labor and Delivery are amazing between all of the testing I had to do before …

  87. On Sept 23,2022 I went in to Sweetwater hospital for a routine colonocspy done by dr.ken. He was very overbooked that day and I was rushed in and out. He spoke literally a minute and told me everything was okay. I got home home and several …

  88. PLEASE do not go here. Husband was just discharged and this was the last chance for this place for my family. If you like being in a waiting room for hours in pain then this is the place for you. I would go into what happened tonight but …

  89. My Mom was dying so DR James moved her from her room to the ER because there were no ICU beds. I had family come from out of town and we had to sit on the floor because they wouldn’t give us chairs. Brittany screamed SHOO! SHOO! you have …

  90. Today I took my grandson in and when ask for drivers license and insurance card I gave them my daughters information. Her child, her information. Assuming it was for insurance reasons. After sitting for 1 hour and 45 mins with my daughter’s …

  91. The staff at SHA recently cared for my mother in law and it was a very positive experience. All staff was attentive and compassionate with her care. Upon discharge, she received home health for nursing and physical therapy, which was also a 5 star experience.

  92. We have used SWH many times over the past several years. Very caring, kind, compassionate group of people. Have heard how patients talk and treat staff and it’s a shame. The past few years have been trying for medical facilities and staff, please be kind and understanding.

  93. My outpatient procedure experience was great! The staff from registration, Addie C., to my personal care from staff in surgery, Amber, Andrew, Sam, Jacob, Dr. Layman. Everyone was nice, professional and efficient. I highly recommend Sweetwater Hospital! Thank you all for your kindness and caring!

  94. The attentiveness to service and details is sorely lacking. My physician assistant is nice enough but when you make an appointment, you can count on being there for at least over an hour past your appointment time. My prescriptions have …

  95. I love this hospital. I am currently seeing Dr. Bernardi and I couldn’t be happier. She’s very professional and caring and listens to everything I say. The staff is also very kind and attentive, and the nurse there, Pamela is the sweetest …

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