The cooperative continues to offer opportunity through electric energy to the member owners served by Tri-County EMC. A dedication to cooperative principles and a commitment to responsible corporate citizenship keeps Tri-County’s directors and employees resolved to community involvement, leadership, and economic development. Work toward greater reliability and affordable rates continues to pay dividends for the cooperative’s members. While the challenges faced by a modern utility are often different from those of Tri-County’s first linemen in 1939, the simple principles of getting the lights on, keeping the lights on, and keeping power bills as low as possible drive the efforts of Tri-County EMC, now and in the future.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
310 W Clinton St, Gray, GA 31032
Outstanding group of people.
Thank you so much Tri-county for you prompt response to our power outage.
I’m not a fan. I will say customer service has been decent with my problems, but their policies as a company are garbage.
Website down for days at a time so can’t pay bill online. However, they will use any excuse to cut your power off. This is poor customer service.
Slightest bit of wind or smallest little storm and power goes out on my street and be out for hours sometimes takes over an day for power to return. I understand when weather is bad but a slight gust wind I dont get.
Poorest customer service and operations I have ever encountered. These people don’t trim lines adequately and then we as customers pay the price. When you try to report an outage you get a machine. The machine says it will call with a …
Rude staff. Unorganized. it’s 2021 why is there a convince fee for paying online. If you mail a check a week before your bill is due and they’ll claim it’s late and still charge you a late fee. They may also wait a week before depositing your check. Who knows?
Great Customer Service!
And Always Quick Repair.
Thank You Tri-County EMC Gray Office!!!
Buying a new house and tried to speak to someone at Georgia Power for a long time. After no luck I finally got to chat with them I found out I was under TRI COUNTY EMC. …
Just plain Ol middle Georgia bad. The worst customer service and ridiculous fees. Still waiting on my refund check and it’s been 30 days.
I went on week vacation was late on payment. Electric off on return on a Friday. Paid online they received payment. Was told I wouldn’t have any electric all weekend. This company quick to take money slow to serve. When did caring for …
They cut the phones off 25 minutes early and refuse to take calls. Meanwhile, my power is off because of some billing technicality on their end.
Very rude customer service. There is no reason for the two that have acted that way to conduct themselves in that manner. They set their own rules and what applies to one may not apply to another. I wish we had options and not a monopoly.
The convenience fee for paying online is absurd. It should be more convenient for them for us to be paying online versus mailing paper checks. Just another ridiculous way to scam money from people.
I have been calling for a whole month straight and NOBODY has returned my calls! Better yet everytime I call it’s doesn’t get documented & the customer service reps are RUDE! How the hell they are busy EVERY time you call? And little Miss …
Constantly getting $30+ ‘adjustments’ listed on my bill for months and no reasoning behind it…. Must be nice to get a raise just because you decide you want one. $30+ extra per account is a lot of money that this company is pocketing 🤔 …