The absolute worst customer service customer service with a claim we submitted! We have commercial vehicle insurance and had an employee get in an auto accident. We had to wait three weeks for an appraisal and then once received it was …
Terrible customer service. Low balled me on my equipment value by using auction listings to show value. Won’t answer phone calls, will hit FU button every time you call. Worst claim I’ve ever went through. Paid $21,500 for $40,000 piece of equipment.
Anyone looking for an insurance company that is proactive, cares about the people they serve, and DOES EVERYTHING THEY SAID THEY WOULD…AND MORE!, sign up with Main Street America Group Insurance. I have dealt with others that haven’t …
The customer service is horrible. My adjuster continually talks over me when I am trying to get questions answered. They tell you a rental is only covered 4 days after a loss is stated but has no idea when a check will be sent so I have to …
MSA used to have good claim services. Since being bought out by American Family the service has now gone down hill. Adjusters don’t even make contact with you. I have had a claim opened for over …
Do not EVER do business with this company!! Complete scam artists. Stay away!!! Took me 2 weeks to see any money while I was paying for a rental car out of pocket. Told me my funds were in a “gateway” from Venmo. No payment was EVER sent to …
The absolute worst customer service customer service with a claim we submitted! We have commercial vehicle insurance and had an employee get in an auto accident. We had to wait three weeks for an appraisal and then once received it was …
The claims process with this company has been the most difficult process I have ever dealt with as an insured.
The communication and prompt response I recieved was second to none,thanks “Main Street America “
If I could leave 0 stars I would. Totally dissatisfied with the company. WOULD NOT RECOMMEND.
Terrible customer service. Low balled me on my equipment value by using auction listings to show value. Won’t answer phone calls, will hit FU button every time you call. Worst claim I’ve ever went through. Paid $21,500 for $40,000 piece of equipment.
Anyone looking for an insurance company that is proactive, cares about the people they serve, and DOES EVERYTHING THEY SAID THEY WOULD…AND MORE!, sign up with Main Street America Group Insurance. I have dealt with others that haven’t …
The customer service is horrible. My adjuster continually talks over me when I am trying to get questions answered. They tell you a rental is only covered 4 days after a loss is stated but has no idea when a check will be sent so I have to …
Main Street was very responsive and very helpful. So glad they are my insurer.
MSA used to have good claim services. Since being bought out by American Family the service has now gone down hill. Adjusters don’t even make contact with you. I have had a claim opened for over …
Do not EVER do business with this company!! Complete scam artists. Stay away!!! Took me 2 weeks to see any money while I was paying for a rental car out of pocket. Told me my funds were in a “gateway” from Venmo. No payment was EVER sent to …