Evolve Bank & Trust

Evolve Bank & Trust

Evolve Bank & Trust is a bank located in Memphis, Tennessee that provides personal and business banking solutions. Their services include private banking, small business services, payment processing solutions, commercial finance, trust services and mortgage and loan solutions.

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Evolve Bank & Trust Reviews ( 225 )

  1. (Translated by Google) Good morning, I would like to receive a response from you as branch account administrators, since I have been requesting the replacement of $400 in my account for several weeks, which was debited from my account, in …

  2. We were referred to Carrie Cobb with Evolve from our builder. From the beginning Carrie was never quick to respond whether it be email, phone or text. When we did speak with her she was very condescending and she also missed several …

  3. Mike Byars with Evolve Bank & Trust is the best! We have known Mike for several years and used Evolve Bank for a home loan and also refinancing. Mike is extremely thorough and helpful throughout the process. I would not hesitate to recommend Mike or anyone else at Evolve Bank & Trust.

  4. John Wright is AWESOME!!!! Make just one phone call to John Wright and that’s all it takes. John will take the whole process over with pride! I highly recommend John Wright!!

  5. Jo is amazing! I did not think I could buy a house considering my situation. I learned about Jo and began talking to her informally to “see” if purchasing a house was even accessible. With her guidance, I was able to purchase a house …

  6. Carrie was great and basically held my hand through the mortgage loan process, which I knew absolutely nothing about. She is very good at explaining the process to laypeople. She was also able to give us some advice that helped both my …

  7. Carrie Cobb was very responsive and easy to work with. She went above and beyond and worked some late hours to get our loan approved and secured. I highly recommend her if your in the market for a home loan.

  8. Jo Garner helped us get a mortgage on our condo in Wisconsin, 3 states away. The closing went perfectly even though long distance. She also worked very hard to get.us a great rate. We were very impressed and recommend her highly.

  9. I appreciate everything Carrie did for us. Thanks for answering our questions and explaining everything to us and just being kind. I would recommend her to anyone.

  10. Randy was awesome he went way above and beyond. This was my first time buying a home and he definitely is the man to go see. If I buy again he is who I WILL go back to. Great guy will an awesome attitude .

  11. Mike Bears has an amazing work ethic, his attention to detail is second to none. Mike has helped me in securing the best mortgage rates available. This is way I have been a customer of Mikes for over 20 years. Charlie Bartz

  12. My experience in dealing with John Wright at Evolve Bank & Trust was excellent!! John was able to preauthorize me for a loan in very quick order, enabling me to seize an unexpected opportunity to get the home I had been looking for. He …

  13. Mike Byars has been a pleasure to work with making the process easy and efficient. Doing business from different cities went very good. I would recommend Mike Byars for your banking needs.

  14. If you are looking for the best customer service in real estate then i highly recommend you give Evolve a call. Just closed on my home and couldn’t be happier with the service I received from day one.

  15. This place hires shady mortgage people… I am definitely unhappy after buying my 1st house.. Everything was wrong. Donna Winborne is shady and stole money from me!!!!

  16. Ryan Guess at Evolve Bank made my refinance a breeze. Ryan’s experience and knowledge of the mortgage industry was evident through the entire process. His genuine concern for his customers was proven time again because he kept me …

  17. Lynette was awesome. She walked us through the process and made everything simple and easy. I would recommend Evolve and Lynette in particular to anyone looking to buy a home.

  18. Thank you so much John for making this deal possible! You and Michelle were rock solid the whole process! Even through obstacles i was confident you would get it done. If you want someone that knows the ropes and will get the deal closed he’s the man. Thank you again to you and the whole Evolve team Excellent service!

  19. Lynette Adams and Becky Bowers were incredibly helpful through our Home Loan and banking needs. They responded very quickly to all our questions and concerns.

  20. I was introduced to Mike by my brother-in-law and was immediately impressed with his knowledge and customer service. He was very hands on during the entire re-fi process and he was easy to communicate with email, phone or text. I’d definitely use Mike and Evolve again in the future and will definitely refer to him.

  21. My experience with evolve bank and one of its very capable lenders, John Wright was phenomenal. I received helpful guidance as well as a secured purchase of my first home. I definitely recommend them to anyone looking for top quality service.

  22. Easiest, quickest, most efficient loan process! Lynette’s customer service skills were the best! The app was a great tool for communication. Thanks you Evolve for your professional, efficient mortgage division!

  23. Tim has truly been a great asset through this entire transaction. This has not been any easy purchase for me all because of problems with the seller. He has been totally understanding when we have had to continually push the closing date …

  24. Great service and excellent communication with Michele. Seamless process from start to finish. Thank you for all you did to make the process so easy.

  25. I would like to take this time to thank you for your service and time and patients I never met so many nice people before very thoughtful and pleasant, I will if I buy another home use him Mr John Wright. …

  26. I got a lower interest rate, several thousand dollars less in closing costs than the other lender I was working with, and we closed a week earlier than we originally were scheduled to. Tony was amazing.

  27. Ryan and his team were knowledgeable, timely and responsive working to find the best solutions for me and my family. Would recommend without hesitation.

  28. Personal touch and ability to resolve complex issues, catering to my unusual, individual needs. Kim was extremely professional and had a solid team behind her.

  29. Shawnna was outstanding! Her attention to detail during the process was extraordinary. Her employer should be very proud to have her on the team. I will miss working with her.

  30. Mike took care of all the details and made the banking experience better than I’ve have ever experienced when buying a home. Highly recommend using Mike for your next home purchase!!

  31. Never experienced such service. Jon went above and beyond with every question we had. He followed up almost daily, was always available, no matter what time of day. You can rest assure knowing you’re in great hands with Jon!

  32. Great people to do business with. Tim Atchley was very thorough and took the time to answer all of my questions and made sure I was kept in the loop with every step in the process. Tim was also very personable and easy to talk to! This is how easy home buying should be. Thanks again Tim and Evolve!

  33. Don’t bank here. This bank does not notify you if your checking account triggers fees. After paying to close my account they continually sent marketing emails despite multiple calls requesting that they remove my information.

  34. Ryan Guess and the Evlove team went above and beyond to secure my home loan. I had established the ingredients to secure my loan but my lack of educations in the home buying process created some obstacles. …

  35. Mike is very personal and explains things in great detail! I’ve enjoyed working with him throughout the whole process. It’s such a value to have someone that cares enough to explain and call you out of work hours to make sure you are taken …

  36. I worked with one of there loan officers Todd Stampp who is beyond unprofessional and a scam artist. He scammed us out of our life savings. He was reported to bank and under investigation and still works there. Scary!!

  37. Chad has great customer service, was very efficient and was available to us at any given time to answer all our questions and concerns even though we are states apart. We had a very great overall experience with Chad and Evolve Bank & Trust!!!!

  38. Sarah Cottrell is the best! If you cant figure it out she will come to you, no matter how far you are. She changed our lives and we are forever indebted to her. If your looking to buy a house she is the one you need for your loan! Forever a friend! Thank you Sarah!

  39. Phyllis never let us down .She worked hard for use and it was very appreciative . If you want someone who cares about you and takes care of business she is your lady .

  40. My experience at EB&T was great. The staff was extremely knowledgable, friendly and competent with my PPP loan application but more importantly they actually care about the client’s well being.

  41. Mike was great, he stayed in constant contact with us and was very clear and precise about the information we needed, the deadlines we had to meet ,and if we ran into problems he was quick to reassure us that we would get thru them together. 100% recommend!

  42. Vanessa was willing to work with me and give great advice when I had questions. I would recommend Vanessa to anyone who is a first time home buyer since she clarified a lot of financial information for me and found me a great rate.

  43. I had such an excellent experience with Mr. John Wright. Everything went so smooth and organized. I would for sure recommend him to anyone wanting an experienced person, and also a person that has a sense of humor but at the same time gets things done. I give him 5 stars, if I could I would give him 10 stars.

  44. I own multiple investment properties and have never experienced such a quick painless refi. Jon Strode was very informative and was very quick to answer any question I had almost immediately. I am already planning on when I can bring my next file to Evovle Bank & Trust.

  45. Gilbert Battle is a very wise man and did something very important, something that I have found most lenders don’t… he listened! Gilbert listened to both my husband and I, learned what our goal was and how we hoped to achieve it, and then …

  46. Phyllis Gooch made my loan happen…Fast! She was at Walmart when I called on a Saturday needing a pre qualify letter. I had it that afternoon within two hours of our initial chat. We got our home loan approved and ready to close in …

  47. It was a pleasure working with Eric. He is very professional and confident. Because of his knowledge and efforts the process went very smooth and they met all my expectations. Eric is very good at what he does. Thank you again.

  48. Richard was AWESOME from start to finish with this home buying process. He always kept me well informed no matter what time of the day it was. I am a first time home buyer and definitely recommend Richard to help you if you are in the market to purchase a home. Thanks for EVERYTHING!

  49. Danny was great! Everyone I spoke with at evolve were true professionals. It took a lot of work on their part and we got it done. I would definitely recommend them. Thanks again Danny!

  50. Working with Russ was such a pleasure. He built my confidence with him from the start. Russ is there when you need him to answer your questions. He also breaks down your possible payments and knows exactly what you need. I would completely recommend him to anyone looking for a lender.

  51. Amazing to work with and Evolve has our business for LIFE. Shelly Boxx was incredible and made purchasing our home such a great experience. I would highly recommend them to anyone!

  52. This is our third mortgage with Rob Cowley and all three experiences were top notch. Rob was always available to take a question, transparent, very knowledgeable, and he always made the process seamless and painless!

  53. Steve Straub is the go-to guy for any type of loan. His knowledge and involvement in the process makes dealing with large banking firms an easy procedure. I highly recommend him.

  54. We worked with Ryan Guess and Evolve Bank to refinance multiple investment properties. We got a fantastic rate and Ryan was able to pull all the people together to make it happen. I would highly suggest them for any of their services.

  55. Very smooth experience with Evolve Bank in all aspects of my transactions. I found them very responsive to my questions, and they provided good status updates throughout the process.

  56. If you are looking to refinance or pre-qualify for a home do not waste your precious time looking elsewhere. Ask for Richard Ma at Evolve Bank. He doesn’t play around; He will ensure you not only get the lowest rate possible, but will break his back to make sure your refi is closed in 3 weeks! This is your man.

  57. Had a great experience with Evolve obtaining a re-fi. Excellent customer service from Angela Wilhelm. She kept me informed on every step of the process from beginning to end. I would not hesitate to recommend Evolve Bank & Trust.

  58. Our broker, Jim Boggs was incredibly helpful, friendly, and knowledgeable. He was available at all odd hours for my many questions. He made buying a home much less stressful than I thought it was going to be! I highly recommend him for anyone looking to purchase a home in the Atlanta Area.

  59. I received great service with patience during the process. I recommend Dom Pontonio and his team for mortgage financing. I am a repeat client and have trust and confidence in Don’s commitment to supporting his clients

  60. Tim Atchley provided great service and explained the entire loan process ery easily. He was a quick phone call away to answer any questions or concerns and knew a lot about the various DPA programs available in Tennessee.

  61. John Astrologo was fantastic to work with! Super helpful throughout the entire process of obtaining our financing. Highly recommend him! Thank you again John and the team at Evolve!!

  62. Dominic was very thorough and thoughtful throughout our refinancing experience. He answered any questions we had and was always available to provide status updates and made the whole process a breeze!

  63. I was highly recommended to Vanessa Bintz, and now after working with her, I completely see why!!! Being a first time homebuyer, I had many questions and worries. Vanessa always put me at ease and treated me as though I was her only client. …

  64. Great experience. John has the best rate in town. We’re very satisfied with his communication and responsiveness. Our whole home-buying experience was very smooth due to John and his diligence.

  65. Colby was excellent to work with. He was always available for any questions and advice. He was honest and accurate with all the documents and numbers he provided. I look forward to continue working with Colby in the future.

  66. Very professional and efficient, Kim was a huge help! She got our loan figured out for us. Very thankful for the all the work she did for us.There is no better lender than she and her team.Would highly recommend!!!

  67. Great experience all the way around. From our 1st contact to closing the process was seamless. Very knowledgeable and our every question was answered quickly. Highly recommend!

  68. outstanding positive experience through this whole refinance process from start to finish. Dominic Pontonio was a pleasure to work with, kept me informed and up to date on all the aspects of my process. I would highly recommend Dominic for any of your loan needs. Definately a Five star experience!!

  69. Danny was very helpful and went beyond of everything to do during our home buying process! He was always available or very quick to get back in touch! If he didn’t have the answer right then, he would find out and get back to me in a very …

  70. I was very pleased with the entire experience at Evolve from Steve Straub my agent in charge who kept me informed of any and all things I needed to do to make the process go smoothly to Rick Porras who was the notary we had to sign the final papers very informed and a very pleasant person. Highly recommend Them.

  71. It is such a relief to find someone in the “banking” business you can trust. We consider ourselves lucky to have found Tom Sullivan, he has been helpful, knowledgeable, honest, and has integrity. He helped my husband and I refinance our …

  72. Evolve Bank & Trust saved the day when it was time to get our PPP loan submitted. When another bank dropped the ball at the last hour, Evolve rose to the occasion: we received attention from the executive level, and they scrambled to make …

  73. 2nd time working with Colby and once again just delivers nothing but excellence for this process. Don’t think twice about working with this guy because he has you taken care of. Great communication skills. Solid dude.

  74. Evolve Bank & Trust, what an amazing bank to do business. There are no words that can describe the service the give. I would give them 10 Stars if I could. I am a small business in California and they processed my SBA Loan in record time. The Management team is an incredible asset. Keep up the amazing work Evolve!

  75. It was a pleasure working with Lynette. Communication is key in this game and she has been wonderful at answering my questions, and facilitating the entire process until closing. I have no reservations on recommending her to friends and family. I look forward to working with her and her team again. Thanks Lynette!

  76. Kevin was an amazing lender. His communication was perfect and always got back to me within the hour. He made sure I understood everything and was very patient with me. He walked me though every step of the process. He understood being …

  77. Kimberly was pleasant to work with. Very professional and efficient, she funded my two refinances in a timely manner. She (and her team) were easy to communicate with which made the transaction very smooth. I would highly recommend her.

  78. Our experience with refinancing our Mortgage through Evolve and Eric Bogdan was great. He kept us up to date with the progress, was encouraging and very helpful with all of the paperwork.

  79. As a small business owner, Evolve Bank has been instrumental in us receiving funding for the PPP. From the first email inquiry, through the closing of the loan, they were there to answer questions and provide the guidance we needed to …

  80. What an amazing experience. I am a small business owner in Leesburg, FL. On March 14th my business came to a screeching halt. I was in a panic as something my wife and I worked so hard to create over ten years could be gone in the snap of …

  81. Ryan you and Rebecca and Paige was awsome during the purchase of our new home. We will forever be grateful for your great service also for keeping us updated on our loan.We will recommend this team to anyone looking to purchase a home!!!!

  82. Evolve Bank, specifically Tim Atchley is my go-to for all my mortgage lending needs. Tim’s knowledge is unsurpassed. He will get you qualified and closed when no one else can.

  83. As a first time home buyer, I was very nervous. John guided us through this entire process and was always there to answer any questions no matter how big or small. He has made this experience for my husand and I very rewarding with as …

  84. I can’t say enough about Ryan Guess and Evolve Bank & Trust on how easy my refinance went, it was the smoothest and fastest process I’ve ever experienced. I highly recommend Ryan Guess and Evolve Bank & Trust.

  85. Vanessa Bintz is AMAZING!! She made sure we were well taken care of during our home hunt. No question was too small. We felt safe in making this big decision with her help. Thank you!!!

  86. Shawnna Joyner was an excellent representative to deal with. She is extremely knowledgeable concerning the ins and outs of VA mortgages, especially refinancing. She kept me informed of everything going on during the mortgage processing. …

  87. Dominic has been a critical partner for us during our 2 year home search. Dominic’s recommendations allowed us to make informed decisions quickly and simplified the home buying process. Because of Dominic’s help, we were able to get the …

  88. Vanessa is extremely easy to work with and never seems bothered by all of my questions. Very knowledgeable and responsive! We’ve worked with her to purchase a home and for a refinance. Both experiences were stellar.

  89. Our experience with Evolve Bank & Trust was great! Our loan officer, Keith Radonis, is amazing! The only reason we decided to buy a new house is because Keith’s advice helped us to figure out what was best for our family. He was always …

  90. Ryan, Rebecca, and Paige are 3 awesome people. They worked until the last minute literally to help my husband I to close on our house. They went above and beyond to help us! It’s been a long time since I have received customer service like that. If I couldn’t reach one, another one would call me. They are pretty awesome people!

  91. We could not have been happier with the seamless mortgage refinance that Evolve made happen! This took less than the 45 days they said it could take to complete. Everyone at Evolve was professional and prompt. We highly recommend the great people at Evolve and look forward to future business. Thank you !

  92. Communication was great. Tim cares about his clients and goes above any beyond. He made the process of my home purchase very smooth and easy. He takes the time and explains all the steps involved. I will definitely refer and recommend Tim to home buyers. Tim and his team are amazing.

  93. Tim was extremely helpful throughout our loan application and closing process. He is very knowledgeable, thorough, efficient, and quick to respond. We felt that we were in good hands, which helped to make the process much less stressful.

  94. Randy Stephens is the best lender I have worked with in my 18 years experience in Real Estate. I used him for the loan on my personal home and trusted him to advise me on the best route for loan options. He has also done the loans for my …

  95. Everything went well from start to finish with my home mortgage. Good rates and service. The online portal for documents was easy to work with. Colby is a true professional that you can trust.

  96. During these trying times as a small business owner and as a society, Evolve bank was amazing. From the start Jasmine reached out to me and was the most pleasant person I have ever dealt with. She always responded quickly. Given our …

  97. Ryan Guess and his team (Paige and Rebecca) went above and beyond to help me and my husband. He advocated for us and ensured the builders of our home completed and provided them with the documents needed. Ryan was persistent and always kept …

  98. John helped us purchase our second home. He was knowledgeable and responsive. He helped make the process less stressful. I would use him again and refer him to our friends and family.

  99. Lynne Kirby and her staff at Evolve Mortgage are absolutely awesome! She was able to get me started on my loan on very short notice, and she and her staff made the whole loan application process so smooth and easy. I’d HIGHLY recommend Evolve and Lynne!

  100. Working with Nick Jurun and Evolve Bank and Trust saved me several thousand dollars. I almost went with one of those online mortgage companies that advertise on T.V. for my refinance. Thank goodness I found Nick’s services instead. The …

  101. Phyllis is amazing! She is an exceptional professional and will do everything she can to help you. Phyllis was in constant contact with me throughout the entire loan process. She is very knowledgeable and returned my calls immediately if I …

  102. Rob Cowley and his Team were excellent to work with. Lisa and Rob helped me cut through all of the red tape and pain my own bank would have put me through. They were excellent communicators and very efficient. I highly recommend them without reservation. Thank you everyone for getting me into my new home!.

  103. Michele Murgatroyd was our lender. I seriously cannot say enough about her. Michele treated us like family and made sure we were able to close on time when though it was a time crunch. She was always available when we had questions and I would never want to go through the home buying process with anyone else!!!

  104. I had the awesome privilege of working with Michele and will forever sing her praises. She’s professional, caring, easily accessible and very knowledgeable. As a a real estate agent and former loan officer, I admire Michele’s work ethic …

  105. Evolve’s applications are the best I’ve used so far. They make the process easy, and they communicate well. Additionally, there weren’t any mistakes through the process. Colby is wonderful, and I specifically highly recommend him.

  106. Evolve bank and trust has been a godsend to me and my spouse. Tim Atchley has worked so hard at helping us get the best of housing market. We bought our first house with Tim at the helm and his knowledge of the real estate market is …

  107. Ryan Guess recently helped us refinance our mortgage to take advantage of the incredible offers currently available. He and his team were quick to address every question we had, and supplied every form through their secure website and DocuSign, which was a tremendous convenience in this pandemic. Would I recommend them? Absolutely!

  108. Response time was excellent! Answers came back quickly. Closing was done two days ahead of original schedule. No complicated process is ever perfect but this was beyond my expectations.

  109. Kimberly Patterson did a fantastic job! Great rates and a very smooth loan process all wrapped up together. The borrower portal made it easy to post required documents safely and her communications were timely throughout. I have already recommended her to family members and will continue to do so.

  110. Phyllis was so great to work with! Very professional and knowledgeable. She was able to answer all of my questions. I came to Phyllis to get a second opinion after the first lender I went to and not only was she able to get me a better …

  111. I have never experienced such an efficient, and dedicated mortgage broker in my life. She got things done and she got my mortgage pretty quickly. So professional and friendly. I will convey nothing but positive feedback regarding my experience with Denise and Evolve Bank &Trust Banking.

  112. We had a great experience working with Dana Graziano from start to finish. The application process on the app was very quick and easy. We loved how you can upload documents right through the app and see the progress of your loan. The …

  113. I applied for and received a mortgage with Evolve recently and had a pleasant and great experience. My loan advisor, John Astrologo, was extremely helpful and supportive throughout the process. We had some issues with the seller and John …

  114. Lynette Adams did a fantastic job on my refinance loan. She made it very quick and easy and kept me updated through the whole process. Best of all Evolve gave me an amazing rate thanks again for all your help. I would highly recommend Lynette for a new mortgage loan or refinance. Thank Again!!!!!!

  115. Great experience working with the folks at Evolve on my recent mortgage! Very talented and responsive team. They are with you every step of the way guiding the process and always available to answer any questions that may come up. I trust …

  116. Hands down the best experience I have ever had with getting a mortgage. Ryan and his team will go out of their way to make sure you are taken care of. I have been through the process twice with Evolve and both times they were excellent. We …

  117. I have worked with Colby and Adrienne on a couple recent mortgage needs and they are always super fast to respond, knowledgeable about the process/products, and always patient and friendly (on top of competitive rates!). Both of my loans closed early with no hiccups. The best!!

  118. Gina Nelson was fantastic. From start to finish, she made my first-time home buying experience a smooth one and explained every step along the way. I would strongly recommend her to anyone in the market looking to purchase a home.

  119. We worked with Colby at Evolve for an investment property loan. He and the team were awesome. Super friendly, knowledgeable, and responsive. I’d definitely work with them again!

  120. Chris with Evolve was awesome. Made the home buying process a breeze. Walked through us every step. Had weekly calls to provide status updates. Honestly I can’t recommend him enough!

  121. Evolve Bank & Trust is behind Extra Debit Card. The Extra Debit card has horrible customer service and takes over 7 months to process an application.

  122. I’ve done several mortgage and refinance transactions with banks, Evolve Bank was one of the quickest and smoothest transactions I’ve experienced. Gina Nelson was super helpful and made it easy to move along in the process. This bank moves …

  123. Tim and Rebecca are the best! Both made the mortgage application and approval process – well known for being a headache – so easy!! Our questions were answered immediately and document sharing was a smooth, easy process via the mobile app. Absolutely recommend.

  124. Leo was professional and supportive from our very first conversation! He guided me on how to better position myself to buy my first home and when I was ready, he jumped right into action with me. When I had decided to put an offer in on my …

  125. Colby Dorris was amazing to work with. When getting started on this process, I reached out to him and he responded back in less than 5 minutes. That was one of the main reasons why I chose to work with Colby. He was always very prompt when …

  126. Highly recommend Jay Couillard from Evolve Bank. It was our first time buying the house (location: NY). I contacted many banks for physician mortgage. He was the only one who wrote a follow up email. He and his team are knowledgeable about …

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