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300 Burnett St Ste 200, Fort Worth, TX 76102
This company has been harassing me for months. I have kindly asked them to honor the do not call list laws and stop calling me 3 times a day every day but they keep calling. I have filled several complaints with the FTC and the BBB. The business practices of this company are slimy and gross you should avoid this company at all costs.
Freedom life insurance is claiming I used all three of my wellness visits to my pcp. That is untrue and absurd. This isn’t an honest policy or company. Trying to deny my benefits I pay for.
Signed up with promises that this would provide some type of help when becoming sick and or in emergency. However when the occasion arises they told me “well you got a $500 discount” fine but that is minimal when looking at how much I …
This insurance is expensive and covers nothing. They make it sound like a great deal but, you just pay out of pocket for everything.
I tried to cancel for months and, kept getting charged. Do your Research! Don’t use this company
I was contacted by a hiring manager (I believe) her name was Shannon . She told me that she found my application on zip recruiter (which I haven’t used in a while , I use indeed now ) . She apparently invited me to an interview so I wanted …
This company is awful. Do NOT leave your current health insurance to their bait of lower monthly premiums. It is a total scam. Nothing is covered and the percentage discount is very low. The agent reeled me in making empty promises which it turns out they absolutely can’t deliver. Trying to figure out how to get out immediately.
I’ve never in my life have accrued more medical debt than I did while using this coverage. Absolutely horrific. The sales representatives lie to get you to buy and then do not return calls when you reach out to call them out on their BS.
They are liars, they told me it was united healthcare and after paying 1000 dlls they told me that they could not cover me because they were not united healthcare insurance, it is not fair that is a robbery with a license, they did not want …
If I could put a zero I would for starters they drew the money out of my account early and we are waiting on anyone to respond to us!!
We just want our money back and you can keep all your rude workers!! …
My family and I are covered with USHealth Group and saving about $350 per month. If you understand how their insurance plan works (it’s less conventional), you’ll love it. Great alternative to costly obamacare plans!
Spent three days and several hours talking on the phone to Michael Baumstark, a retired Navy pilot supposedly. Gave all sorts of personal info about myself and my fiance, which completely violates HiPPA rules. Then they call back and tell …
Great company, Agent was great. It could be better on some co pay options but I used it for supplemental insurance got the Cigna PPO, in between and it helped with what I needed, no issues when canceling to move to employer insurance.
Entering our 3 year with USHEALTH. We continue to take advantage of features our plan offers. CALLMD has been great. We have used it numerous times and it has saved us from having to go into a doctors office and it’s available 24 hrs. Plans …
Be wary of this company! In the past 48 hours, I have gotten nearly 40 calls and text messages from this company because someone accidentally gave them my contact information instead of their own. I told the first agent who called. And then …
Customer service regarding claims and upgrading insurance has been a nightmare. They “omit” a lot of details leaving the patient paying the vast majority of claims. Ive worked in the medical field for years and they have to be the worst. Will be changing insurance providers!
I just received a call from a rep about purhasing insurance and after reading these reviews I’m not sure if I really want to go with this company. I just dropped with another company because they wouldn’t pay anything at all. People need to be honest when spending your hard earned money about what is and whats not covered
No one compares! I am a client as well as a 1099 contractor with USHEALTH Advisors. As a Wyoming Insurance Agent, this is the BEST COMPANY Ever! We all live busy lifestyles here in Wyoming, so its important to have coverage that will …
RUN!!!!! Do NOT do business with this company!!!!!
I called to inquire about health insurance… was told the agent needed more …
After being stuck with a HORRIBLE insurance plan through my employer, and thinking I had no other choice, I was so thankful to find Heather Moeller at US health advisors. She has gone above and beyond to answer all of our questions, and has …
An agent by the name of Keri Coriano called me to give me a quote on individual health insurance. We talked for about 10 minutes and she said she would call me back in a couple of hours to let me know if I was approved. I heard nothing from …
USHEALTH is the best! I love when my customer told me when her husband had a heart attack, the plan worked better that she thought. They were relieved and pleased with the excellent customer service during this difficult time. They paid zero out of pocket for his hospitalization & recovery.
After many years of getting screwed by Obamacare prices and not knowing what to do after they raised my price again in the end of 2017 I had to do something. I went only and found UsHealth. Way more afortable and a lower deductible as well! …
Horrible. Someone sold us this health insurance in December, my daughter needs her shots, haven’t received cards yet, so I look online for their number, see the reviews, call them, and this is not even f******* health insurance! Doesn’t …
I’m wondering how many of this companies agents and Corp employees are putting up false reviews on the company because they are the worst!! This company should be investigated for fraud and misrepresentation. The agent that sold me the …
I have worked with USHA for 3 years now and it has been a blessing for my family, so much so that my daughter now works for USHA. It is an honor to help families around the US with quality health coverage. I truly believe in what I offer, …
SCAM ALERT– DO NOT USE THIS INSURANCE COMPANY — after i lost my employer insurance- we ended up at this company. we had nothing but problems after we signed up. the insurance they “SOLD” us weas nothing of what we got. we were going to …
Excellent customer service and affordable coverage! They even have some zero deductible plans that helped me save lots of money. There are also tons of benefits that really help self-employed and small business owners. Love my coverage!
dont! the salesman will tell you what you want to hear..then you actually have to deal with them! i bought insurance but kept my current plan in place until this policy went into effect..during the wait my daughter had a little knee pain …
My Name is Jason Wynne . I have been dealing with Steven Empier for over 4 months . I have been working with him trying to receive Health Insurance . He does not return phone calls or emails . My family has coverage with his group but i …
I don’t qualify for a subsidy under the ACA as my income is higher than their “poverty” level, so buying a bluecross plan with those massive deductibles just seemed like throwing money into a hole in the ground. I also have a pre-existing …
The best company and coverage options out there. I have a lot of personal experience with them. Seriously they covered us for almost a million dollars in claims and I paid out nothing after all was said and done. I don’t know about you …
My husband and I were considering switching health care insurance to Freedom Life Insurance and met with an insurance consultant, Anthony Bonanno. I had already paid our premium on our current policy for the next two months so I was not in …
Complete scam of a insurance company. We cancelled 1 day after applying for insurance when we saw these reviews. They did NOT cancel my insurance a month later and started drafting my account. Avoid these jokers and no real person left this company a actual good rating.
Only giving it 2 stars so you actually read this. I feel its a SCAM based off the other reviews! Sounds great. One reviewer mentioned how he googled the names and realized it was employees posting 5 stars. I decided to do it too. I began my …
I have been in the business for MANY MANY years. I do not work for this company tho. Here is my advice. First when an agents sits in front of you. Make sure he/she puts everything in writing. Second, read the information provided, prior to …
Scam,Scam,Scam, Do not use this Ins. Company. The insurance rep came to my house and lied about everything. This Insurance Company does not cover anything, found it difficult to find anyone that excepts this insurance.I called the Insurance …
Tenor sold me this insurance. I signed up and was told I’d get prenatal care. When I was mailed the package prenatal care was not listed. I called the company to see what was going on and they told me that if I wanted prenatal care it would …
SOMEHOW these representatives got my phone number and for the past 6 days I have received close to 20 phone calls A DAY! They keep asking for Catherine and when told that this is NOT Catherine they either just hang up or proceed to tell me …
I am a traveling nurse all throughout the country and nothing else would cover me like this not to mention the fact my payments are 33% lower than my bcbs. I’ve been on the plan for about almost two years and everything has been pretty smooth so far. I’ll keep you updated if I have any claims and let you know how that goes.
I have had these folks for insurance for a several years and love the organization. My wife had a recent heart issue that would have cost us hundreds of thousands of dollars. Thankfully, I had US Health advisors and actual had nothing out …
I am so blessed to have Brandi as my insurance agent. She has done so much to help me. She even met me face to face several times during the year because I’m not tech savvy and needed help. She showed me how to save even MORE money on prescription costs using several apps. Call her she will help you!
This company is the very best! I am a single mom of three boys, two of which have there own policies now. My oldest son was hospitalized after an accident and while the bills totaled over $300,000 he paid $500 and the rest was covered. Couldn’t be happier!
Very nice and professional customer service agent:) I had an unsatisfactory experience because I was unable to get a policy based on being hospitalized for depression. Other than that I would recommend them to just about anyone willing to pay 250 to 300 bucks a month for a 4 grand deductible. It’s gonna cost you.
So we spoke to a representative this week and I had my suspicions when he initially told us we have six visits per year. Upon reading the brochure it said three sick visits and three accident visits.. So he was not upfront about that. …
I have this policy for me and my family and we love it. The ability to see any doctor any hospital nationwide, so if the god-forbid happens I can actually pick a doctor that has experience in that kind of injury/illness. I can call a doctor …
I signed up more than a year ago @ 365.00 per month that is over $4,000.00 i have paid. This does not cover ANY wellness visits and when I did make a sick visit they said oh it does not cover that condition. Any time I would call a …
I chose this because my daughter needed insurance. I had to pay for myself because I could not just add her. It was relatively affordable, but I have paid out of pocket several times for dr visits and it was about 10-15 dollars cheaper …
Sooo I just got this coverage and I called to cancel because my work place offered me an insurance so I just called Customer Service (well the help #) and they told me that the systems are down and that I had to call them back in 20 min. …
Frauds! I never followed through with getting this insurance and they still took a ton of money out of my checking. Not to mention, the amount was almost $100 more than I was told it would be. When I tried contacting my rep to decline the coverage, he conveniently was unreachable…I would give this company zero stars if I could.
UPDATE 11/6/18: Even after this company promised to stop harassing me. They continue to call me. I have filed my 3rd complaint with the FTC regarding USHealth. …
Joshua is a true asset with a keen attention to detail, dedication, and the ability to think out-of-the-box to bring you the most creative health insurance options for you and your family. I have found his service was exceptional and he had …
I got the Health care plan two months ago. Worst insurance company ever. One RX cost $10 before switch is $45 now. One was $45 now is $556! And I am now told my docs won’t accept after going through all my Drs and meds prior. STAY AWAY from the company. So disappointed
If I could give this company a negative five I would. This Insurance company is the absolute worst EVER!!! My Grandmother who is on a fixed income was paying this company over $200 a month for just her-self and when it came time for her to …
Scam company with sales agents that will say whatever to get you to buy. Its not real insurance and will not cover you when you need it. A friend of mine was tricked and referred me so I ended up not doing my research and wasted several …
I recommend EVERYONE contacting my agent Christopher Downham in Oklahoma City!!!!! I was recently paying $660.00+ a month for Medical(with a $1,200 deductible)and Dental with BCBS thru my now past employer. I contacted Chris, he went over …
This is such an amazing company. I am 1099 contractor with USHEALTH Advisors. The company’s main focus is to helping other people everyday. They truly care about their customers and help potential clients understand how insurance works. …
Their sales agent instructed me to omit my diabetes on the application and to reduce my actual weight. The agent started an application for my wife and kids when they actually had no interest in obtaining a policy. The withdrew the money on …
I just want a refund of the premiums or the claim covered. All I get is the run around from customer service. 100% of my claims for the past 7 months have been like pulling teeth to get covered. They should fire everyone or get some training on how to operate a insurance business. This company is a complete scam.
I would not give them any star if I had a choice. And I don’t do reviews. The 5 stars are probably people that work for this company. No one gets anything covered and you will get penalized for not having correct insurance at tax time. This Company is not real. Crooks allowing to have a business calling it private insurance.
Horrible!!! Just think….how is it possible that all negative reviews have 1 star and all positive have 5?!?!?!?! Should make you think if considering this company, who writes them??!! …
This company counts on the fact that Americans do not understand nor have the correct facts about current healthcare legislation. I received a call from their call center and they wanted to set up a time for an agent to talk to me. Before …
Agent(s) was/were ok…. Somewhat upfront about the description of the insurance. However, there was a lot of information left out. One being, they said, being a PPO, I could use just about any doctor, which was not the case at all. …
Affordable per month but doesn’t cover anything. It’s like I have fake insurance. I’ve had issues with my PCP, GYN, and the Pharmacy. They all tell me my account isn’t active but yet I get charged monthly.
I’ve been paying $780.00 a month for 18 months. I got ready to have a very small procedure done on an out patient basis only to find out they would cover between $40 and $4000 on ANY surgical procedure. That won’t cover the hospital and …
One of your sales reps named Mike called my company today and was very rude. I understand that you guys are trying to gain business with companies and that they usually only have a limited amount of time on the phone but common, really? …
The customer service is non existent. I lost my job and decided that I needed to cancel my policy while looking for another income. I had to cancel through a generic email because they don’t have 24 hour customer service available and …
Seriously what Insurance company only covers 3 doctors visits a year!!! Especially kids that get sick all the time. I USE TO pay more to this rip off company then paying out of pocket. This company really is not good. I do not recommend …
At first it was very relieving to find out such an amazing coverage for a great price. However, the communication is awful! Wanted to cancel my application before it was approved (after 4 weeks) and I still got charged. So thank you for the big headache of trying to dispute charges!
My sales rep Josh was very nice and professional. He was very up front about what this plan is and what it is not and that it is NOT an approved ACA plan and NOT a full coverage plan. These plans are designed for healthy people who don’t …
DO NOT get this insurance. Does not qualify as approved insurance for IRS. Horrible coverage. My family premium was $11,856.00 for the year they covered less than $2,000.00 of benefits for minor healthcare related visits. Their network is a …
Went to a chiropractor at the beginning of the year due to experiencing back pain for a few weeks prior. The chiropractor wouldn’t touch me as he felt abnormalities in my spine and sent me in for an MRI. I was diagnosed with spondalosis off …
Underwriting is just a word search on your health record with no follow-up or verification. They have no medical understanding of what they are looking at. I am healthy as a horse yet they denied my application because I once took a …
If I could rate ZERO stars I would. This so called health care coverage is horrible. It covers nothing! We paid $700 a month for over a year and they paid close to nothing! I am beyond infuriated to continue receiving bills from doctors and …
I bought an insurance policy just 2 months ago. I was told several lies when signing up and now today I go to get my prescriptions and they are no longer covering them. They only cover $1,000 a year in prescriptions. I am a diabetic and …
I have had to contact customer service several times for assistance with claims. I have found their customer service agents to be informative, knowledgeable, and patient. Accident claims processing has been slow and inaccurate at times but …
If you are considering this company for health insurance BEWARE. We were lied to by their agent about what is covered and what the blanket insurance policy covered. The conditions covered and payments are very limited. I had a heart …
Scam company that just bounces you from rep to rep on the phone. Their agent has no character, a simple web search shows graphic twitter activity and goes right along with the lies that he represented to us on the phone during the sale as …
As with several others who have this “insurance “, you pay premiums out the rear and when it comes time to use it they don’t pay. Also, they DO NOT pay for surgery unless you upgrade. That means your premium will double for the month …
Scam artists. Read the fine print and RUN. The health insurance they sell is NOT “minimum essential benefits” coverage that qualifies to avoid a hefty income tax penalty. More importantly, the annual benefits are capped at amounts that will …
USHEALTH Group is a wonderful company. I am a customer as well as a 1099 contractor with USHEALTH Advisors. My husband recently spent 9 months out of 2016 in the hospital and skilled care centers from an accident in Feb 2016. If it had …
Incredible company and agent! My agent explained the plan benefits very well, and when it came time to use my policy if I had questions she was there to answer them. That’s my favorite part, I can talk to my agent instead of a 1-800 number.
BUYER BEWARE!! This does not count towards the affordable care act so if you have this insurance and you said you have it on your tax forms you have just lied to the federal government.. You can NOT DEDUCT IT ON YOUR TAXES so if you have …
I wish there was a 0 rating!! My husband is a business owner and thought this insurance would suit us best after talking to a sales woman named Sarah Cammarn. She was really sweet in the beginning and as our bills started rolling in we got …
If I could give a zero star I would. At first I was ok with how things where going then I got uncomfortable about something and called the guy I was talking to back to cancel the policy I was thinking about doing because I did some research …
When I had to start looking for my own insurance, it was a nightmare. I had always had coverage through my employer. I didn’t even know the real rates that were out there for a family of 5 (due to my employer covering most of the cost). …
I would strongly recommend looking elsewhere for your health insurance needs. In my two and a half years with US Health Group I filed exactly two claims and US Health Group has yet to pay out a single cent. After filing my last claim and …
I paid $2379.70 for 6 months of coverage for insurance with this company. I would get my explanation of benefits showing me that nothing had been covered. When I called to ask about these they told me that I had an accident and illness …
My agent was wonderful and did a great job explaining exactly how the product worked. Our doctor visits have been $3, $10, $12. My son broke his finger and our bills were very low. We saved so much money on our premium each month. I couldn’t be happier.
We signed up for health insurance for the peace of mind of having insurance in case something happened. With having insurance we would be exempt from the Obamacare penalty. When it was time to file our taxes and we needed the 1095 form, we …
Too bad I don’t get to put ZERO. Beware of good reviews, they must be planted. Terrible coverage, terrible customer service. Phone was out of order several weeks ago. The agent’s phone number said the number was under investigation a few …
Such a scam! Was led to believe this was an awesome alternative to the ACA plans by a super nice yet deceiving insurance agent. Was told that my monthly premium would be higher because my spouse and I are a same sex couple which sounded …
I called to cancel my membership on December 2, 2019 and on December 31, 2019, they withdrew $289.00 from my account. When I called to have the charge stopped and refunded, I was told that they could not and that I had to wait from the …
This is affordable coverage and I am satisfied. I will still pay way less at the end of the year than going with a deductible plan that would cover “preventative care.” I love my agent and she’s always been there to answer all my questions and find the most affordable solution to any of my issues.
I’ve been paying this company 248$ a month for the past year and today I went to the doctor for a yearly check up to find out they didn’t cover any of my last 2 wellness visits!! They never explained that I’m only allowed 3 wellness visits …
After reading reviews. I called my bank to stop future payments from this place. I thought I had gotten insurance since February. Told me I had a Cigna PPO plan… we are in April. I haven’t seen no medical cards or anything but I DID get …
My premiums are less than I could get anywhere else and my claims have been paid in a timely manner. I also am a 1099 employee and I have been able to help others save and get better coverage as well. It has been so rewarding to see our …
I had never worked with USHEALTH Group and was used to routine in health coverage with no great expectations. But when I actually needed to use my insurance for my eye exam everything was covered. That is a first time experience for me. …
Believe all the reviews, this is a terrible insurance company. They don’t cover what they say they will, their insurance agents are not welled trained and end up saying just about anything to get a new client. They have a D+ on BBB for all …
Not bad at all. I cut my knee at work and needed 15 stitches and a few follow up visits and it ended up covering everything. I only paid my $500 deductible because it was an accident they said and they covered the rest of the bill which was over $4k. Not bad, not bad at all Franky!!!
I’ve been insured with Freedom Life since 2013. I opted for the more traditional plan so my plan does have a deductible and co-insurance. But the best part about it I don’t have to pay additional monthly premiums for preventative care that …
So I went and got this insurance policy or try to for me and my husband well I was pretty much denied because I had forgotten about a medication which was my fault I haven’t taken it for over two years and I had thought that since I wasn’t …
It’s almost May now and I still haven’t heard from the owner!
For the owner: Thank you for your response. I would like to discuss this further. The last name of our account is Avila. We are in Irving, Texas. I hope this is …
My husband was deceived when he signed up for health insurance through USHEALTH group. He is an independent contractor and had been getting healthcare on the exchange for 6 years. A staff member at USHEALTH group encouraged him to switch …
I got health benefits for my business with this thieves with a lying SOS that goes by the name of Tommy Singletary. I explained to him what we were looking for and the health coverage we wanted for our employees. Long story short every time …
Go glad we checked reviews. We had signed up because the rep. said everything we wanted to hear. Then when I read all the reviews we decided against it. We didn’t trust this company so we closed our checking account (they require you to …
If I could give zero, I would. This company has screwed me over horribly! I had them as my insurance company when I had health complications and was hospitalized. It’s like they never even attempted to speak the hospital. They sent me a …
Absolutely terrible. The agent lied to me about coverage. Told us that pregnancy would be covered and yet here we are 16 weeks pregnant with NO COVERAGE and no one will call us back. I would highly recommend looking elsewhere if I were you!
Wife and I both had policies this through US Health Advisors. Was promised all kinds of benefits. They denied paying my annual check up. Once I called and got the truth on total benefits, it was nothing like what was sold me. Total scam …
I’m SO very upset and frustrated with this company! Sadly, I turned 26 back in February and had until the end of it to get new insurance. My manage said that his mom sells insurance, so she told me about it and I figured I’d go with it. …
HORRIBLE Company!!! They are used car salesman trying to benefit themselves instead of the customer. I was sold a plan that ended up costing me $1,200 at the pediatrician for regular colds and check ups!!!!!!Lie after Lie after Lie. I …
I am new to the insurance industry and coming to work for USHEALTH Advisors has been nothing short of amazing. My manager is responsive and helpful. Great experience. If you are not motivated or expect opportunity to drop in your lap, I am …
Dear Mr. Joshua Simala,
I’m very sorry if I have upset you for perhaps choosing a different health …
This never will pass for an insurance firm, a firm that schemingly refused to send my policy documents for over 7months but are quick to send over 9 premium notice letters within 5 business days of asking my bank to put a block on their …
I had no preexisting conditions. I needed health coverage because my employer decided to lay off enough employees to cut his costs after the ACA was passed. My insurance went into effect on May 1st. Around June 1, I started having …
BE AWARE! This company has some of the worst customer service I have ever seen. You can go weeks, and perhaps forever without ever getting a call back from them even after leaving multiple messages. And don’t take anything they say about …
I have currently been on hold for 46 minutes waiting for my customer service rep to come back on the line to tell me how to get into my online account so I can find a dr in my network. We have had this insurance for 2 years and never been …
I do not advise anyone to use this insurance company. I tried reaching out to my agent he won’t answer calls or text now that I’m signed up. Before I signed up I could call or text he would answer right away. I received a $6,800 lab work …
We took this policy out in the beginning of summer 2019. I still have not received a policy stating the benefits or coverage of our plan and it is now the end of September. I went to a specialist with a pinched nerve in my neck and was told …
DON’T PURCHASE THIS INSURANCE! save yourself the money. They like to pretend that their insurance is so great, and complicate it so you can’t really understand what you are getting. They give so many details that it just overwhelms you. And …
I received a work promotion and transfer a few towns over. Switched banks and it affected my auto pay and I was late on my monthly premium for the first times in 7 years as a result of my oversight on updating my Auto Pay. Called to explain …
I was referred by a friend to this company. After speaking to one of their agents, I couldn’t be more pleased. She was helpful and walked me through all my options and shared which would be best for me. (even if the best option was not with …
I’ve been with this insurance company for over two years paying over $500.00 a month and last month I received a letter from the IRS with a $2,500.00 fine for not having a ACA compatible insurance policy. This came as a shock as I have …
This place is a trap. They have a good salesman that tells you the thing you want to hear but then we had problems with EVERY place we needed the insurance for. It’s a joke. We swiftly got off of them and found a provider who cares about people.
My family and I currently have our health care policies with USHEALTH Group. It has been the best experience with a insurance company ever. I took my daughter to see a doctor, we paid nothing out of pocket and the bill was paid in under six …
Update: Claims were finally processed after months of calling, sending documents multiple times, and getting unfriendly service most times when I called for assistance. Still not renewing this policy after this policy period ends. Always …
I bought coverage and was lied about the start date. It’s been over a week, I have not received anything in the mail and the premium was automatically drafted from my acct. I tried to call the agent I was working with and his phone has been …
Do you not get primary care US health as your accident health coverage I was told I had to free doctor visits a year and then they would pay a percentage of my bill I use them one time after paying $1200 (03 months worth of insurance) are …
I spoke to them in November and although I got approved, I told the agent I do not want to go with them and stayed with my current health insurance. To my surprise 2 months later I was charged $369!!!! …
Most of these negative posts tell me people don’t really understand how their plan works. This is no scam. Check out their BBB rating and you’ll see they are legit. This is not Short Term Medical or Discount Medical. This health insurance …
Terrible Insurance!!! Pay over 600.00 a month just for myself and believe me they don’t cover a thing!!! Didn’t pay a cent of my physical, mammogram etc… Limited to 3 office visits. Only insurance in Pa that I know of that does not …
I paid for the upgrade and was told by my agent that all I needed for reimbursement was a receipt from the provider showing services rendered and payment made. Had to have tumor surgically removed and had multiple providers to pay. Sent …
This company is top notch. Me and my wife could only find plans on the market place for $1000 a month for both of us and we’re only 35 years old. I found a $0 deductible plan with Freedom life / US Health at just over $500 per month. …
Love this insurance!! I have a family of 5 & could not be happier with our price & coverage. My husband has filed multiple accidents claims in the past 2 years that we’ve been insured with Freedom Life & my children have had countless …
This is insurance is awesome.
Covered all my expenses.
For me is cheaper the 238$ a month.with health insurance,dental,and vision. …
Believe the reviews. Seriously- I purchased a policy for $312 a month and my agent, Gregory Wolfe, though extremely nice and professional, was a total snake. I made sure to extend the start date out so that I could do my own unbiased …
This is not real insurance. The most upsetting part about it is that they don’t care that they are selling a scam to real families who need coverage for our children. We paid close to $1000 per month and none of the visits we had in the 2 …
This companies insurance plans are the most innovative I’ve ever seen. From health coverage to providing income while in the hospital. I was able to pay regular bills while I spent over 30 days hospitalized in addition to having my …
Not happy at all! I don’t visit a DR other than my annual physical which I was told I get 1 annual physical, up to 3 DR visits per year and what is not used rolls over to the following year and my $348 premium was locked in for 3 years. …
Me and family have had ins with US health for 2 yrs now. In October son had inflamed appendix. After all said and done owed hospital close to 10k. Well it only paid $445.00 that threw up a red flag according to policy paperwork I had and …
I recently had the pleasure of being introduced to Noah Simon of US Health Advisors to help my family with our health insurance needs. We were a little apprehensive having never heard of the program your company offers. After working with …
How this company won a “Stevie Award” aka The American Best Business Award in 2019 is beyond me. I believe I would question the individuals who nominated and voted for this company. Also, per a previous review, how do you get an award but …
Scam of a company! I am at nearly 90 days waiting on my refund and keep getting the same run around that others have reviewed them for. Cancelled because the insurance I signed up for was sold me to as major medical, when it was in fact …
Potential buyers beware! My wife and I applied for health insurance coverage because of apparent savings over our early retirement options. We were somewhat suspicious since the agent and the company would not send us a written plan …
I wish I could give them a good review but I can’t and now after reading other people’s reviews I wish I would have read them before signing up and spending my hard earned money on this company I was trusting to help me. Paying $387 a month …
My family and I have had this plan for years, and we absolutely LOVE it! There is ZERO deductible, which saves me over $10,000 per year. Not only that, but per month in my premium alone, we are saving over $1,000!!! …
I personally have had this coverage for over 2 years. One thing I can say is that its nice to have benefits that work right away on a PPO plan. My plan has worked well in limiting my exposure with claims. I like not having to satisfy a …
These people spammed me beyond anything I’ve ever experienced. I remember them calling me nine times in one day. I told them I couldn’t talk but had plenty of time to pick out health insurance another day. I’m glad I wasn’t in a rush to work with them because their true colors came out swiftly.
Policy got cancelled due to a mixup in the payment account.. 550 a month for this crappy insurance was a joke anyway because i still had to pay over 200 co pays to see my own dr. Been trying to get a paper or email showing my coverage has …
Worst insurance if you want to waste time with non paid claims and high bills by all means enroll in there health plan. The plans arent ACA compliant and they wont provide you anything during tax season for proof of coverage not unless you …
All these 5 star reviews obviously are someone working within the company or made-up reviews. We were told when signing up this was standard medical insurance and would cover pregnancy (we were very clear on making sure this was covered). …
RUN RUN RUN! Do not waste your hard earned money on this company!!!!!!!! got suckered into purchasing a policy 3 years ago, they made it sound so good, luckily I never had any major health issues because these policies do not cover a DAMN …
I shopped around for health insurance in November and came across US Health. It was significantly cheaper (25%) than any other option, so I opted for it. I dug pretty deep into the pdf they go over with you. There are some things that …
Person who sold me insurance lied about coverage for my 6 month old son. I will never support a company who doesn’t police its own workforce. Someone who is willing to lie and put their commission check above a 6 month old baby has no …
Was lied to about my coverage from the beginning. I specifically asked for maternity coverage just in case we had a surprise and my agent said it was included in my plan. Fast forward a few weeks after we purchased our plan, I found out I …
This was hands down my best option and I am so thankful for this insurance. I was paying $736/month with a $2,500 deductible per person for me and my wife! We are completely healthy and rarely ever go to the doctors unless we get sick so we …
They have been charging me 300 a month and when I went to the doctor I found out I don’t even have health insurance and when I call the number for the health insurance I found out I’m not covered and can’t sign up with them this year but …
I completely regret getting a plan with this company. This was the worst insurance I have ever had. I literally just canceled my policy. I hope today will be the last I have to deal with this company, but I’m sure they will find a way to …
*edit to respond to the company’s response: I am not going to post my phone number on a public forum. I don’t really feel comfortable with posting the policy ID either… Thomas Gall from Columbia, MO was the agent we worked with, he will …
Save your money. You’ll probably do better paying out of pocket. This insurance company is complete junk, they don’t cover much of anything. After paying a monthly premium, I still was charged about $1,500 for a doctor’s visit. Their …
Terrible experience! Thought I signed up for health insurance with maternity policy added. Was told by representative I did anyway. I went to verify coverage after my effective date and was told I had NO maternity coverage on the policy …
Like all of the reviews giving 1 star, despite verbal assurance by agent Joseph Simone and 10s of calls, texts and emails, was NEVER told that the coverages of the 2 policies for my family did not qualify for minimal coverage under the 2018 …
Not a good experience at all. Our agent Krista Grubb signed us up and was very good in the beginning. After she signed us up we no longer heard back from her (after she received commission). Does not answer text – does not answer phone …
I gave it 2 stars because Brenda B, my customer service agent who helped me cancel my policy, was very sweet. Unfortunately, the person who sold me the insurance lied about the type of coverage I would be receiving. Freedom Life; I would …
FIRST I WOULD ENCOURAGE EVERYONE WHO HAS HAD AN ISSUE TO
REPORT THE ISSUE TO THE TEXAS DEPARTMENT THAT HANDLES INSURANCE. THAT IS WHERE I WILL BE GOING. IF INSURANCE COMPANIES LIE AND NO ONE COMPLAINS TO THE STATE WE …
I really wish I could give this company negative amounts of stars. Seems there is definitely a reason that this “company” had it’s BBB accredited status revoked! …
My family and I have this company for our health coverage. We love having the ability to see any doctor and choose any hospital for treatment without the insurance company telling us we are out of network. My husband was hospitalized last …
My mom got Freedom Life this year and they are awful! They don’t actually cover anything they said they would when she talked to her agent. After receiving a cancer diagnosis, she had to have life saving surgery. They have not paid …
I was denied coverage for my family. Then I was charged $442.20 for coverage that I was denied. I was told it would take 1 week to get my money back. One week went by and I didn’t receive my money back so I called and was told it could take …
IF THERE WAS AN F MINUS, INSTEAD OF “STARS” THATS WHAT THIS COMPANY WOULD RECEIVE. I have had this insurance for 2.5 years. I pay approx 600+ per month. I’ve been blessed with good health these past few years so never really had to use …
UPDATE (5/6/19):
After posting my bad review I did have customer service agent reach out to me. That was the best thing they could have done. Tammy is her name, and you need to …
My enitire family is covered by this plan and we love it. We love the fact that we do not have to meet any deductibles before our coverage kicks in and all of my plan benefits pay first dollar which saves me SO much money compared to what …
UPDATE March 2021 – I have now submitted my 4th formal complaint and this time it is to The Texas Department of Insurance (TDI). Among other pertinent facts, I was able to share emails from your staff stating that they are told to deceive …
I purchased insurance in July of 2018 and had a medical emergency in September. My insurance was active but after the hospital filed insurance, USHEALTH Group denied all claims. I was left to pay over $12,000 out of pocket for the visit and …
Freedom Health Insurance is a private company, high premium and covers nothing. No birth control coverage, no pregnancy coverage, no kids vaccine coverage, no emergency rooms coverage. Complete scam, my hard earn money is gone + have high …
Terrible coverage, terrible customer service. Paid full price for my PCP check up and labs. Went to get a ingrown toenail removed and my doctor joked about how my insurance would cover for my toe to be amputated but not a partial toenail …
Having an awful experience thus far with Freedom Life Insurance. Someone from their team helped me as I scheduled a lab appointment to get blood work done. He confirmed with me that the lab company was within network and Freedom Life …
The sales process was very much a quick sale process. I was given no time to to review the materials before the interview for application call came in. I had the plan reviewed by a reputable insurance broker and when I tried to cancel the …
My insurance plan was sold to me as a Cigna PPO health Insurance coverage, “With this plan you will pay a little bit more but it covers everything” That is what the sales person with US Health Group/Freedom Life Insurance told me. …
**Edit**- Joan at customer service was amazing and was very responsive to our needs and assured us this was not a normal instance. She provided for us what we needed and my wife and I are thoroughly satisfied with her attention to …
Honestly the worst health insurance I have ever used. We were referred by someone and so we decided to give it a shot. We were a little desperate at the time to get some insurance and the rep we spoke to sold it to us. We felt so relieved …
Horrible!!!! Do not use this company. I’m upset that I didn’t read the reviews before using this company. I used this company for my family for medical, dental, and vision. They do not cover anything. I literally went to an annual check up …
Dropped my family from our plan without notice. Said they called!?!? How is one supposed to differentiate between the real insurance company and the 10 scam calls you get everyday. No emails, no mail, no contacting work number nothing. …
I had a relatively good experience with USHealth Group and have used them for the last 3-4 years. I probably went to the doctor a total of about 4 times during that period and never had any issues finding a healthcare provider in my …
When a company has to post a “not a scam” picture I should have known to stay away. …
I switched to Freedom Life Insurance when I lost my job because COBRA was a VERY expensive alternative. While I was stressed about making a decision, I happened to get a phone call from Raina and she was a HUGE advocate for me when I was …
Worst company I have dealt with!
Sept 20, 2019: Spoke with Cassandra. Tried to cancel my policy by saying “cancel everything”. Then they charged me the following month. …
I made this mistake of buying health based insurance with them. Unfortunately it did not offer maternity coverage. One month after buying the policy, I was pregnant. After being laid off for covid, I went on the health care marketplace to …
100% Satisfied with their services. I now have great health coverage at an affordable price!
Armando Cervantes my advisor was 100% efficient and had me a new policy with …
Well anyone considering working with this group expect to pay for a comprehensive lab work up at your own expense. They won’t even consider your application until you pay for that out of your own pocket. They want you to pay to have medical …
My employer was charging me over $1000 per month, for minimal coverage with a high deductible, for just me and my daughter. We are both very healthy. I was able to get much better coverage with awesome benefits attached for $410 per month. …
PLEASE READ ALL OF THE OTHER REVIEWS AND DO NOT USE THIS COMPANY. I had constant issues with this from the beginning, none of my doctors were able to pull up this insurance. Anyways, they ended up figuring it out by calling the # on the …
Avoid this company at all costs. I was recommended this insurance by a friend who said she signed up for a great monthly cost for her and her two daughters so I reached out to the agent she used. She called me and spent almost two hours …
My wife, daughter and I have had this insurance company since January. When we all signed up we were all incredibly healthy. I wasn’t about to pay $900 a month through my job and Obama Care was out of their freaking mind to think I would …
Well it seems to be a common practice from this company.
My advisor blatantly lied to me and I signed up for a plan that I would have …
By far the worst experience I’ve ever had with an insurance company. Their agent who I dealt with Robert Watson, was so incompetent and dishonest it was hard to believe. He misrepresented the entire package of coverage he sold me and …
I was in an accident in January and to my surprise I was deceived by the insurance agent that enrolled me in the policy and every person I have dealt with to date. Now I find myself nearly 150,000.00 Dollars in debt and still continue …
I have had insurance through this company for almost a year now and never needed any medical attention until recently. This place covers NOTHING, you pretty much pay for a membership and that’s it. How is this FRADULENT, SCAM of a …
I have had this company for 4 years…I have not found one place that excepts it…if they do it was still cheaper to say I had no insurance…the selling point says it was to save me from going bankrupt in case of emergency….my daughter …
I cancelled my insurance because I found better coverage at a better rate back in the very beginning of October. They issued me a refund check. However, it never showed up. I called and they made me wait 30 days before they could actually …
If you’re a woman, DO NOT get health insurance through this company. I thought this was a great deal on insurance until I tried to get birth control…you know, preventative health care…through my insurance…that I pay hundreds of …
Technically they should get 0/5 starts. Customer Service is helpful, however the company themselves barely cover costly prescriptions. Those that are covered? They pay between $10-30 of the price, leaving the policy holder (you) to pay the …
Worse experience, y’all are scammers had an agent named Ethan Buggeln he was not transparent when I spoke to the underwriter she said completely different terms. I canceled my application before it went further. I was sceptic about them from the start. Read reviews before you proceed , I wish I did that. they are very sus to me.
Like so many others it seems, I made a mistake trying to get coverage during open enrollment & didn’t do my due diligence of research. I’ve had the coverage for a couple months, very grateful I didn’t waste much more money than what I …
Absolutely horrible experience.
By the time I realized how bad they were, I was locked in with them for 1 year. …
I’m discovering that I am paying monthly but I really am only covered for wellness checkups and some meds. Have talked to 2 people who basically said they can’t help me oh well. One I told I would be better off cancelling my coverage and putting that money towards the surgery I need, she went silent. I’m so disappointed.
I wish I could be writing a positive review, but my experience with USHealth Group was a negative one. I had a plan where I paid upfront for medical visits (doctor’s visits, physical therapy, etc.) and would then get reimbursed from …
Absolutely the worst insurance I have ever carried. Customer service is a joke as well as the agents. They just decided to put a hold on my account because I decided to not add my son to the policy, due to poor coverage. They put my account …
I have only had insurance with this company for 1.5 months and I will be cancelling at the end of this month (only waiting until the end to the month because my premium is paid for this month), they are a scam. The person that signed me up …
Run! Do not walk away! The coverage is poor; the premiums are high. I have been waiting on my refund of premiums paid over 3 months after canceling . A complete legalized scam. I am filing report with insurance commissioner as well as consulting with insurance attorney. I have never had a worse experience ever.
I would select 0 stars if that was an option. Not only is their coverage poor but their customer service is worse. I WOULD NOT recommend.
I was almost sold UNTIL I read these reviews! JUST SAY NO!! This company seems legit and had stars in our eyes until the end of our call. They need your bank account number to verify you have the money to pay for the insurance but promised …
This insurance is a scam, one trip to the ER and I’m out 4000.oo with no payment from the insurance!! Will be getting rid of US health group!!
Scam, Scam, Scam… Do NOT use this company. They can take your money in less than 24 hours, but takes 21+ days for a refund. They only pay $100 toward a $250 Dr. bill, $35 toward $400 labs, and they charge $400 for their ‘insurance’ per …
Absolute worst insurance known to man!! Stay far far away. You’d be better off paying out of pocket. Smh terrible.
I would NEVER leave a review for an insurance company (because reviews are solely meant for the hospitality industry) but I felt inclined to share. USHEALTH Group is the only option I was really comfortable putting my family on after 10 …
If I could put a 0 star I would…. I was TOLD I would get coverage immediately, and that was if it was in network. So I got an in network and then was told I had to wait 12 months. For orthopedic care.. WOW so now I’m upset. So I call …
Avoid Avoid Worst insurance I have ever had. They never pay there bills. You will pay co pays and then receive a full bill that USHEALTH didn’t pay.
Sadly, I learned the hard way. I thought all these reviews were just dumb people that did not understand insurance but that is not the case. I ignored the warning signs and was seriously burned. This insurance is literally as close to a …
I tore my Achilles’ tendon back in April. Little did I know I did not have surgery on my policy. So, after calling I was told I could add surgery to my policy for an additional $975 a month. Also, I was told I would have a $3000 …
SCAM!!!! Seriously don’t waste your time and energy with this so called company. They flat out lied to myself and family that they were United Health care. Said they covered hospital visits, ER visits, prenatal care. Turns out they cover …
I wish I had read the reviews before signing on with USHEALTH Group. If you’re a woman, do not get health insurance through this company. I thought this was reasonable insurance until I tried to get birth control. I received an IUD from my …
ALERT!! Is a total SCAM!! This company just want to steal our money, I paid over $200 for more than 6 months and when I finally went to use it, DID NOT COVER ANYTHING!! They are full of false promises, do not let them take your money. I wish I could have done more research before going with them!
This insurance it’s a fraud I have 2 months with this insurance and went for a doctor visit it got charge 135 the same charge that I would’ve got if I didn’t have insurance not got some labs done eating to see what the bill is gonna be …
I agree with all 1 star reviews. Don’t get this insurance. I changed company’s in January 2022. I just got a bill for services rendered on 4/20/21. Called US Health. They said all I got was a discount of $40. Yeepee. So I asked that’s all …
Beware STAY AWAY!!! Scam scam scam!!! If the price seems to good to be true ?? I should of known and wished I looked at these reviews before applying.. They lied on our application and changed names and bank account names. We have had fraudulent activity .. If I can give a zero I would
I am a travel nurse so opted to go through a third party for insurance. My agent made it seem like my plan was a knockout package deal. Shame on me for not researching into this company further. Do NOT get them. I just found out today that …
This was the worst experience anyone could have
Was given quotes by Leonardo Castillo which did not even come close to what he quoted …
READ THE REVIEWS!! I signed up & once I did my “agent” was M.I.A.! I wanted to push my start date bc I had a medical issue arise & wanted to use my current insurance. Never was able to get reply back from my agent so I called customer …
I would tell you that after using this insurance you would be better off taking whatever you are spending and investing it. Even if you lost 99% of the investment it would still be better than what I just paid for with this policy.
For two whole years this company has spam-called and spam-texted my number. When I finally had enough the representative JUDY ROGERS sent me nasty texts claiming that I was “Sucking off the Government”…. Never use this service. It’s …
Do not use this company! There is no way to cancel your policy. They will claim that it’s easy and will probably refute my comments, however, I’ve been trying to cancel for a month!
It is a SCAM!!! Everything they sell it is completely a lie. They are thieves. They don’t pay for any expenses as they advertise. It is a fake company. BE AWARE!!!! Completely miss informed by the agent. …
I just took my 4 year old for a normal well check. They wouldn’t cover the basic check up. I have paid close to $7,000 in insurance this year and my children only went to the doctors once this year for this well check. Guess I should have …
I canceled my policy they sent me a refund check and the check didn’t clear I have called twice the first time sat on hold for over an hr then it hung up now on for the second time for an hr with no help. What a joke …
This company is a SCAM. They pretend to sell health insurance, but they actually sell incredibly expensive bogus. When I asked for a copy of the policy contract before paying for their service, Nate Beer and Chris Khoury, both brokers for …
I would like to give a zero star rating. Jordan Tant helped us get everything done with the application to get insurance. Once the application was sent to the underwriters, he went MIA. I have called, texted, emailed and even called the …
Absolutely ridiculous! Nothing is ever covered . Have been paying 1300 a month for family for years and they cover nothing ! Found out today my medicine is not covered since it’s an injectable. Yeah that’s right insulin isn’t covered . …
Pay 500$ a month for them to cover nothing this health insurance covers nothing your better paying out of pocket. Call and ask what is in network I have to drive 40 miles to some “facility” and they will cover 200$ of the total bill what …
They don’t cover basics, which isn’t clearly stated in your policy. Infant vaccines and non covered administration fees add up ($500 per visit) to the already $600 per month insurance cost. Can’t wait to cancel and get a reasonable and well spelled out policy with helpful customer service.
Omg please stay far away!! The actually worst company! Please do yourself a favor and spend your money on other insurance! They are no help when you have a problem, and barley cover what you need. Pretty sure it’s cheaper to pay out of …
I have never experienced anything like this company before. It’s taking them over 60 days to decide if they’re going to cover me and I’m a healthy person. They have ordered every record from every doctor that I’ve seen for wellness and still can’t seem to get it together. You might want to try a company whose more efficient.
Do not make the mistake I did in thinking I’d have decent coverage. I ended up getting super sick out of the blue and getting anything paid at all let alone timely had been a nightmare. I have doctors and hospitals calling me continually …
Make sure you check with your providers YOURSELF on whether or not they accept “Freedom Life” health insurance. Do not accept your health advisor “checking” for you. They will ask for your providers and send you screen shots of your …
Do not use this insurance company. I just had a 300 dollar copay for an office VISIT alone. I immediately emailed to cancel my policy. The insurance covers nothing even though the website claimed the doctor was in network. The receptionist …
I honestly wish I had done my due diligence on this company. After paying a total of $1,500+ as the first month payment for medical and dental for my family of 4. it has been hard to book an appointment. The website and how to login to …
I purchased this policy in April 2022 and it has been a NIGHTMARE. I would have been better off uninsured than attending doctors’ visits MISINFORMED by agents of the cost. My plan was a $5000 deductible with 5 “FREE” well visits. Well after …
Tried to give them zero stars. Do not suggest this insurance at all. If you have an emergency they will pay $1200 towards hospital and anesthesia 1 time/year. I have $18,000 worth of bills with the second surgery being an emergency due to …
SCAM!!! When I first signed up for the insurance I spoke to Danny who seemed very knowledgeable and explained things clearly. He made it sound like the coverage was good. However, I called the customer service number to verify coverage …
I signed up for this insurance after I left my previous employer. Of course the gentleman who signed me up for my insurance was knowledgeable and helped me get settled. However, the website is not user friendly and seems like it hasn’t been …
If want insurance for you family for a reasonable price this place is great just be ready for the shake down when its time for a big procedure. Monthly payments doubled because i had to upgrade to a policy to coverage an outpatient surgery. …