Unitil provides the necessities of life, safely and reliably delivering natural gas and electricity throughout New England. Our talented, dedicated people … See more
Read More| Sunday | Closed |
| Monday | 7AM to 3:30PM |
| Tuesday | 7AM to 3:30PM |
| Wednesday | 7AM to 3:30PM |
| Thursday | 7AM to 3:30PM |
| Friday | 7AM to 3:30PM |
| Saturday | Closed |
376 Riverside Industrial Pkwy, Portland, ME 04103
The worst
Non-accomodating
Ran a red light, almost hit us. Their drivers don’t seem to pay much attention which is a safety concern.
WORST company ever! Keep jacking up prices and demand money before it is even due! If I could, I’d give them minus stars!
if you have multiple accounts Unitil’s new automated phone system is extremely cumbersome. It also takes a long time to talk to a human and can be quite frustrating.
Unitil is worthless. I have been calling for weeks to set up service. They don’t even pick up the phone if you call the gas leak reporting line. I will be switching to electric appliances now.
Will turn you into collections even if you are making payments
I question their enforcement of safety standards. Just passed a truck in busy traffic not using a blinker when making turns.
Anyone who has Unitil as their natural gas suppliers, be wary of their “convenient” pay online option. Last Wednesday (3/20/13), I made a payment online, and then on Thursday (3/21/13), they took out another payment from my checking account …
They charge you an additional $30 fee for each bill you pay, no matter how short the time period is. I was under the impression that it was a monthly bill, but that is not the case. I was billed about 14-15 times in a 12 month period. They …
Worst bill pay platform, hands down. I’ve called customer service, since unitil provides no option for feedback on their site, only to get a snarky answers when i try and provide feedback. Besides online bill pay, that has poor performance, …
On May 4th at 6PM a Unitil employee handed a letter to a friend at my house. The form letter indicated that I was past due. A box was checked that said our service was NOT being shut off at this time, however we need to pay the bill. I …