Visit Bon Secours – Southampton Medical Center Emergency Department in Franklin, Virginia. Bon Secours – Southampton Medical Center Emergency Department is one of the many Emergency Departments locations at Bon Secours providing good help to those in need.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
100 Fairview Dr, Franklin, VA 23851
The absolute worst!
Awful
Amazing
The staff at Southampton are great
I was treated with so much care.
Very satisfied with doctors and staff.
They are very slow. This place is in need of an update. They are not very nice.
Obici in Suffolk has better equipment and more knowledge
Anything owned by Bon Secour is horrible.
Everyone from start to finish was wonderful. They explained everything and always there to help me
I have always had good service at this hospital.
They have been wonderful since treating my daughter.
Sheila was amazing, very nice and was checking up pn me the whole time. Thanks Ms.Page !!!
This hospital is a joke!! my friend is in there with really bad pains and the doctor came in there and told him to toughen up and then he walked out and then my friend yelled cause he was in pain and the doctor laughed at him
Everyone we came in contact with gave use the old fashion small country hospital hospitality. They were AWESOME!!
Great hospital. Nurses Samantha and Sam were awesome. Thanks for the great care .
Staff and Dr.was very concerned and helpful during my visit. They treated me with the upmost respect and concern of my well-being . I am grateful for their outstanding service to me. Thank you SMH.
Great care and the food was great! Like all hospitals I can’t sleep good, but it was clean and the staff was friendly and helpful.
i wouldnt go back to that place if i was dying i got brought in on an ambulance couple hours later released still couldnt walk and was told i had to walk 2.3 miles back to my tractor trailer, i offered to pay the nurse or anybody to give me …
I was so impressed by my care at this hospital. All the staff was caring and efficient. I just can’t say enough good things about them.
I can’t remember all the names but my husband and I were Very well treated everything was clean staff was every respectful and friendly Lauryn was very knowledgeable and polite Edie was hilarious just everyone was fabulous Dietitians were on the spot very goodie had a wonderful experience
Took my wife there 8 hours ago with 104 fever and she has yet to be given anything to drink or eat. It’s like they have left her for dead and have not updated her on anything.and I’m not allowed to see her
I came in there and I could not breathe and I was crying and they literally said, “why are you crying?” Girl I just said I can’t breathe. They are not a good hospital at all neither is the staff, I only liked two people there.
Emergency Room doctors are predominantly two-dimensional things. The University of Virginia Medical Center could teach them how to perform in the medical profession.
Bought my daughter in for testing this morning.Prior to the testing they did a covid test.Understandable.Waited for them to bring results.They didnt.They just came out and called her back for her testing I guess.Im sitting there with …
Been to this hospital several times. Doctors and staff very professional. I can only speak for myself but these bad ratings and mistreatment I have never experienced at Southampton Memorial hospital.
Probably the worst hospital I have ever been to they take forever and do not care about the patients all they want to do is sit on their damn phones and not check the patients or give them the meds they need. All you hear is I’ll check for 4 hours. Finally for hours later you get the meds you need. Much rather go to Obici in Suffolk.
Best care ever. They were friendly ,caring, and they did a great job of making feel my care was important to them. Thank you the staff at Southamton Memorial Hospital.
Absolutely every employee i came into contact with during my stay here was positively stellar.They were just fantastic about making ME comfortable.I’ve never witnessed such dedication to meeting all my needs.They made me so comfortable I nearly hated to leave.
5 out 5 stars
I will share again at a later date, But for now let’s just say I searched for over 15 years for an Orthopedic surgeon. Dr.Manish Patel and his team are Anointed and Chosen by God to do the Job they do. I thank God for them.May he Bless them …
if I could leave a negative star I sure would. Checked in for detox ( please don’t judge me ) The wing for that smelled of piss. There were dirty lunch trays left in the hallway ( it was 5pm ). …
I went to ER (Jan 2022)9:30pm. It was a busy night. The staff and Dr. JOHNSON took very good care of me, inspite of the crowd.
I had to stop by on my way home to nc on February 24 2016 cause I was feeling so sick From when u sign in to the doctor to the nurse were amazing I can’t think them enough this is by far the emergency room I have ever been to the doctor …
Absolutely fabulous surgical intake team, exemplary hospital care. The staff of nurses were exceptional in every regard. A most pleasant experience!
Witnessed an assault victim being completely disrespected and discouraged by a rude ER nurse. Formally reported to Bons Secours and this nurse definitely needs to be reprimanded. She is one of the reasons victims have such a hard time reporting their assaults! She is absolutely disgusting!
Too bad I have to put 1 star to leave a review.
They are incompetent and rude as hell.
I brought my friend to the e.r. because he fall against a log, he was …
My name is Lisa. I had out patient surgery on wrist this morning. Everyone from admissions to pre-op, Jane the anesthesiologist and OR staff were AMAZING ! Friendly, caring and obviously very passionate about their jobs. A+ Team work !! Thank You All very much !!!
(Please read before you take a loved one here)
I came here when I was 4 years old, long time ago I know. I was so sick I couldnt even get on the 1ft high couch to watch cartoons. My great grandmother rushed …
Waited 5 hours to be seen for possible ear infection. It was Sunday and had no other place to take my son. Unacceptable.
If I could give them no stars I would. If you or a love one is having or had a stroke request to go someone else… wrong information was giving and the time frame of possibly saving my parent to a full recovery might lost and now my parent …
Everyone who provided care for me was extremely professional and compassionate. My comfort was their primary concern. They were always concerned with how I felt and if everything was being done to meet my needs.
I am very happy with the care I was given.
Unfortunately I have to leave at least one star to review. They’re not worthy of the 1 star.!
I can give numerous examples of bad practice. …
I wholeheartedly disagree .I had major cancer surgery at Southampton Memorial March 2015 and I received excellent care. They employ an excellent surgeon Dr.David Deip, who would not be there if the hospital was substandard . I have used the …
This hospital is an absolute horror. My wife just went to the emergency room due to two separate abscesses in her groin area. The emergency room was very busy today, therefore I can definitely see that the employees were under a little …
I can concur with a previous post from about my ER experience. The nursing staff at this ER was amazing. They were professional and caring. Dr. Harvey was just the opposite. I had taken a loved to be treated for loss of mobility. Was …
I had a total knee replacement and the care was phenomenal. I had so many of the staff checking on me and making sure I was well taken of. They were quick to respond and patiently answered my questions. I was actually disappointed when I …
Checked in on Thursday for knee replacement surgery with Dr. Patel. Great surgery team and GREAT STAFF ON THE 2ND FLOOR. Great food (who would have thought!?!). Great Physical Therapy staff. And special shout out to Nurse Samantha Dowd who …
So we went to the emergency room. My daughter had an ingrown toenail. She removed it herself. Her toe is purple they didn’t even write her an antibiotic after they told me she was getting an antibiotic. Complete waste of time. While we were …
Most of the nurses were very good. Rona and Erica were exceptional. Food was better than expected. Everyone was concerned with my comfort and pain level. Overall I was satisfied but there could still be a few small improvements.
Glad to hear they are being bought! My dad got decent care in the ER after I stopped them from making an EMTALA violation. He was treated okay on the floor when he was admitted. I’d clean house in the Case Management Department and start fresh. That department was anything but compassionate and professional.
I will never go to downtown Suffolk Sentara Obici E.R ever again (they lost my CV19 results & then at another visit people were waiting for 2+ hours & patients walking out/leaving the E.R due to length of wait) after experiencing the level …
The Doctors & Nurses were all Amazing. They all took time to explain. The lady that did my CT scan was Awesome as well as the tech that did my heart echo.
The only issue that I experienced was my cell phone was lost while they transferred me from the ER to my room upstairs.
I had a great experience at Southampton Memorial Hospital. Everyone from Housekeeping up to the nurses were just as pleasant as could be and I felt well taken care of. My only request for next time would be to have compression hose that go up to the waist. They are so hard to keep up and unrolled as is.
On August 3rd I became sick with COVID-19. I was tested at Total Family Care on the 4th with results on the 6th. I was sick at home for the first week with a high fever, headache, loss of taste (except for sweet foods and beverages) and …
Absolutely the worst hospital this side of the Mississippi and every single person in Southampton County and Franklin would agree with you. It’s very sad, tbh
All the staff was so caring and attentive! The same day surgery department staff was excellent, apologize for not remembering all the names but Holly and her staff were super! Alex the anesthesiologist nurse was just awesome! When admitted …
R. Brockington is a fantastic NP. Cares about his patient’s, has a wonderful “bed side manner” and follow through, along with extreme intelligence. Highly recommended!!!
Go somewhere else. They have no people skills or desire to actually help. Waited in the waiting room for over 4 hours for TBI. Another man had waited longer than I for a peice of blade stuck in his hand. By the time I would have been seen there wouldn’t have been neurology staff to treat me.
I’m a pregnant nursing student and needed to have specific tests done prior to school starting. Rather than the doctor coming in to speak to me herself she had her medical assistant come in and out of the room several times to ask me …
The worse hospital I ever been to. My husband had chest pains and throwing up they told us to wait because it was going to be awhile this is not the first experience I have had with this hospital
Worst hospital to ever go to in the Hampton Roads area. They don’t care. They slack off constantly and they take forever to even call you back. 1 patient is in the back while there are many nurses in the back, there was a little girl who …
Bypass and go somewhere else. Took my mom to the ER , nobody was allowed back with her because she was covid positive . None of the nurses wore masks around her and They stuck her in a room, closed the door and didn’t even give her a call …