I recently refinanced my house and Roundpoint bought it as soon as I closed. They are now trying to say I need flood insurance even though I am NOT in a flood zone and no other lender has ever required it. I literally live at the top of a …
Thanks for processing electronic payment sent on Jan 3rd coincidently processed same day I wrote a bad review on 1/20/23, in time for February payment . Fortunately I was able to cover 2 months of mortgage. . For the next 3 months I …
I am sad to hear that my loan was transferred from EPM into Roundpoint Mortgage Servicing Corporation; specially when initially was told that EPM serviced all their loans and never transferred any. I call the new servicer, and was told that …
I currently have two mortgages with Roundpoint. The most recent was April of 2019. I had a great deal of problems with my mortgage agent and the assistant to communicate with me after signing the mortgage agreement. I was told that since …
Possibly the worst company I’ve ever had to deal with. I cannot wait until rates are better so I can switch mortgage companies. The most frustrating part is I paid extra one month with my previous company, wo sold to Roundpoint, so I …
It’s off to a rocky start. Our loan servicing was sold to RoundPoint. Then received a letter of escrow shortage. I could make a lump sum shortage payment and keep my payment the same “x”, or have the shortage included in my monthly …
Find another mortgage company if at all possible! RoundPoint has poor customer service and will continue to ask for paperwork long after you send it to them. RoundPoint auto-enrolls its customers into data sharing for marketing companies …
I opened my checking account online statement earlier this week to find that find that RoundPoint had increased my monthly mortgage debit by $300 per month. I called and was talked down to by a very uncooperative and condescendingly rude …
Stay far, far away from this company!! My loan was sold to them and I sold my house December 29, 2022. I’m STILL waiting for my escrow refund. I’m TOLD it was mailed 1/24/23. It’s been two weeks and I’ve seen nothing. It doesn’t take TWO …
I recently refinanced my house and Roundpoint bought it as soon as I closed. They are now trying to say I need flood insurance even though I am NOT in a flood zone and no other lender has ever required it. I literally live at the top of a …
Thanks for processing electronic payment sent on Jan 3rd coincidently processed same day I wrote a bad review on 1/20/23, in time for February payment . Fortunately I was able to cover 2 months of mortgage. . For the next 3 months I …
I am sad to hear that my loan was transferred from EPM into Roundpoint Mortgage Servicing Corporation; specially when initially was told that EPM serviced all their loans and never transferred any. I call the new servicer, and was told that …
I currently have two mortgages with Roundpoint. The most recent was April of 2019. I had a great deal of problems with my mortgage agent and the assistant to communicate with me after signing the mortgage agreement. I was told that since …
Possibly the worst company I’ve ever had to deal with. I cannot wait until rates are better so I can switch mortgage companies. The most frustrating part is I paid extra one month with my previous company, wo sold to Roundpoint, so I …
It’s off to a rocky start. Our loan servicing was sold to RoundPoint. Then received a letter of escrow shortage. I could make a lump sum shortage payment and keep my payment the same “x”, or have the shortage included in my monthly …
Find another mortgage company if at all possible! RoundPoint has poor customer service and will continue to ask for paperwork long after you send it to them. RoundPoint auto-enrolls its customers into data sharing for marketing companies …
I opened my checking account online statement earlier this week to find that find that RoundPoint had increased my monthly mortgage debit by $300 per month. I called and was talked down to by a very uncooperative and condescendingly rude …
Stay far, far away from this company!! My loan was sold to them and I sold my house December 29, 2022. I’m STILL waiting for my escrow refund. I’m TOLD it was mailed 1/24/23. It’s been two weeks and I’ve seen nothing. It doesn’t take TWO …
AVOID these guys if you can!
Unfortunately, I was assigned these guys since my mortgage was recently sold to …