These people think they own the world. They constantly get their billing wrong, say you owe, shut off your service, then charge you more to restore service.
Of any business or any kind of service I have ever dealt with these guys are 100% the best, Tech support, Customer service, Well everything about these people are awesome
Superb customer service, awesome teamwork, impressive project planning! We followed their recommendation to convert to the VoIP system. Plateau continues to go above and beyond. Thank you.
To say your installation will be done same day if booked before noon is a joke I have sat at my house for 6 hrs now, called plateau and was told would still be done today. It’s 6pm and not a call or nothing.
So far, this place has been great. They answer your questions, talk you through everything, and make sure you are comfortable with everything before they finalize your paperwork.
Had a question regarding the high speed Internet and the person who helped me was very nice. She researched the query and called me latter with the information.
Great service.
Best Internet provider in Clovis, NM HANDS DOWN! They have NO data caps, I pay $87mo for it and I get 1Gbps. Unlike Suddenlink who monitors you if you download from Torrent sites they do not care what you do. Suddenlink has data caps and do not offer 1Gbps. Again, for $87mo, you can’t beat it!
Customer service is amazing. Usually have same day service if your Internet goes down, and their nor charge happy for every little thing like ALL of the other company’s
For technicians installing –
friendly enough and professional in a less than ideal environment, but there was room for more transparent communication (what they were doing and why, why they …
Went here to get my internet service set up. I was in and out quickly with great customer service. The lady that assisted me was very nice and helpful. Got me set up and on my way. Definitely recommend Plateau for your internet, tv, or lan line needs.
I pay 60 bucks a month for 5 down and up but never get it. it’s the worst interetwifi I have ever had or been on. Don’t recommend unless you can get Fiber otherwise not worth it at all. Not worth the stress or money.
Update: I have had Plateau fiber internet for just over a year now and I have NEVER had any issues, ever. When I originally walked in to the office to sign paperwork and get the hardware installed at the place I rent, the people up front were very helpful with any issues I had.
I have nothing but good to say about Plateau’s fiber internet offering, I subscribed to their service nearly 4 years ago and have never experienced an outage. The speeds consistently approach the advertised 1 GB/s up and down at an affordable rate. You can’t ask for much better, especially in a smaller town like Clovis.
I pay for the 100 MB/S internet and I am lucky to get 15 per second. I’ve called several times about it and no help whatsoever. My router and motem are completely fine with the router even being a brand new $120 router.
I got fiber about three weeks ago and love it . Deff worth it if you are a gamer. Went in and met the ceo of the company and he even gave me his personal number Incase I needed anything so I have no idea why people had issues. I pay 70 for fiber and was paying a 100 in Fl
I was an early adopter (placed $10 reserve) for their program to add fiber to base housing. They promised me that I would take precedence in receiving their fiber internet once the installation was finished. Installation was finished 2 …
TV service is constantly buffering and the picture is quite often distorted. Most days, unable to watch. Today is one of those days. Internet service is fantastic.
When I was stationed at Cannon these guys were amazing. So glad I was able to drop the other terrible option. I wasn’t even planning on writing a review but because my current base is ran by an Xfinity monopoly, I wanted to make sure these guys were still in business.
Was having trouble with our service on base housing, so we called for help. About 30mins later a technician texted my number and had me do a few things to try and get my WiFi back up and nothing worked. So he told me a tech would be out …
Love it, customer service is great and the speed is fast and reliable, fiber optic modem is included in the monthly price, no extra charges. Highly recommend it. Have not call tech support since the service, because it was not needed.
Never had a problem with this internet provider. From installation to my last bill, I moved and wished I could take plateau fiber with me. I love that my bill was the exact same every month and for way cheaper than the other providers. If you are in their service area I highly recommend Plateau.
This company has the best customer service! Anna was very polite and kind, she couldn’t take care if the problem, but she made sure she had my correct number. She called me back with a solution within minutes. In todays negative climate it was refreshing to have such good service!
Tv service is terrible and getting worse. Most channels are out often mostly on weekends. They always says wire is cut. Getting tired of excuses. You take my money every month. I’m ready to cancel. Cable tv is on its last leg anyway
I have been a customer for 6 years and very pleased with the service. Set up was fast and easy and when it came time to move canceling my service was no hassle. I only hope I can find a service provider at my new house that is as good as they are. Thanking you for setting the bar high.
We have had service with Plateau for 3 years. Worst tv service I every had. It buffers constantly. Unable to watch tv. Internet is always freezing up. Called company and the last response was nothing they could do. It’s not their fault lol. But bill comes regularly.
Fantastic customer service and tech support. We had our fiber optic line installed last week and the two young men who did the work were outstanding — very professional, courteous, quick, and they left things spotless when they finished.
Plateau got my business account started in less than 24 hours after I requested the service. Outstanding! Our rep Jana Cox has been awesome to work with. She jumped right in and made sure we had everything we needed. 100% recommend these guys for your business and home data service.
First and Foremost. The Technicians were Excellent in Service and Knowledge! Answered all my questions and even showed me a few things. Great group of gentleman, friendly courteous and knew what they were doing! Professionals! Gosh, why did …
I’ve had services with this company for more than two years. And if it wasn’t the only option in my area, I would cancel today. TERRIBLE coverage. Customer service reps are kind and helpful, which is the only reason this rating is not a 1. …
A new 5 G router was installed, everything worked well until I tried to use our printer. I called and spoke to several courteous technicians, but could not get the printer to work. I even bought a new printer, but still no one could get it …
Absolutely brilliant company! From the whole company, tech support, sales, everyone. They just completed the impossible on making my tech life simplified from running a business anywhere in the world. They successfully integrated two …
Third time my internet has gone out in one week. Just can’t believe it. However not too surprised as this is Clovis NM.
Friendly people
Too expensive
Needs to be open on weekends
This service is terrible
Only fiber optics around
Best fiber internet ever!!!!!
Great service and great prices
I like the WiFi they provide.
Great customer service!!!
Works excellent when it is working .
Great for online gamerz fiber optic
The women that work there are very polite.
They’re Wi-Fi is the best in the nation!
Hands down the BEST customer service ever
Best internet in town but pour customer service
Service is good, prices are ok, technicians are hit and miss with competence and can be frustrating at times
one of the only internet providers for clovis if your in there fiber area.
Excellent internet. Very helpful friendly staff.
Friendly atmosphere..friendly employees to help you with your internet..cell ph ect ..
Needs
Go business.
Why is the Internet and the TV keep going up (the price) keeps going up steadily?
Great customer service at the front desk. Quick & efficent!
It was super easy to setup my internet service with Denise
The ladies at the front desk where a dream to work with. They were so nice and helpful and very patient with me and the issues I was having.
These people think they own the world. They constantly get their billing wrong, say you owe, shut off your service, then charge you more to restore service.
Great customer service friendly service best internet in town!
I honestly am going to miss plateau. I moved to a different state, so I no longer have them. But they were always very good to deal with.
Of any business or any kind of service I have ever dealt with these guys are 100% the best, Tech support, Customer service, Well everything about these people are awesome
I had Josh as my technician and he was awesome! Super smart, knew what he was doing, and very funny! He should get a raise🙂 …
Carrie did an excellent job explaining the options to me. I’ll be using plateau as soon as they can get things Hooked up
Wonderful service. Quick to fix anything that might need to be repaired. Always thorough and courteous. Lightening fast internet.
Superb customer service, awesome teamwork, impressive project planning! We followed their recommendation to convert to the VoIP system. Plateau continues to go above and beyond. Thank you.
Price gouging
I live 300 yards away and I can’t get 1gb internet and I also pay $150 for the …
Great fiber optic internet and customer service. No hassle to cancel contract for a PCS. Very pleased. Would recommend.
To say your installation will be done same day if booked before noon is a joke I have sat at my house for 6 hrs now, called plateau and was told would still be done today. It’s 6pm and not a call or nothing.
Had this service for about a year and they were great. Prices never raised and when I had issues, they were on site within hours.
So far, this place has been great. They answer your questions, talk you through everything, and make sure you are comfortable with everything before they finalize your paperwork.
Had a question regarding the high speed Internet and the person who helped me was very nice. She researched the query and called me latter with the information.
Great service.
Best Internet provider in Clovis, NM HANDS DOWN! They have NO data caps, I pay $87mo for it and I get 1Gbps. Unlike Suddenlink who monitors you if you download from Torrent sites they do not care what you do. Suddenlink has data caps and do not offer 1Gbps. Again, for $87mo, you can’t beat it!
Customer service is amazing. Usually have same day service if your Internet goes down, and their nor charge happy for every little thing like ALL of the other company’s
For technicians installing –
friendly enough and professional in a less than ideal environment, but there was room for more transparent communication (what they were doing and why, why they …
Went here to get my internet service set up. I was in and out quickly with great customer service. The lady that assisted me was very nice and helpful. Got me set up and on my way. Definitely recommend Plateau for your internet, tv, or lan line needs.
Best internet company I’ve ever had. They know how to treat their customers.
I pay 60 bucks a month for 5 down and up but never get it. it’s the worst interetwifi I have ever had or been on. Don’t recommend unless you can get Fiber otherwise not worth it at all. Not worth the stress or money.
Update: I have had Plateau fiber internet for just over a year now and I have NEVER had any issues, ever. When I originally walked in to the office to sign paperwork and get the hardware installed at the place I rent, the people up front were very helpful with any issues I had.
I have nothing but good to say about Plateau’s fiber internet offering, I subscribed to their service nearly 4 years ago and have never experienced an outage. The speeds consistently approach the advertised 1 GB/s up and down at an affordable rate. You can’t ask for much better, especially in a smaller town like Clovis.
I pay for the 100 MB/S internet and I am lucky to get 15 per second. I’ve called several times about it and no help whatsoever. My router and motem are completely fine with the router even being a brand new $120 router.
TV was down on a Sun. Technician arrived next day. I think his name was Chris very friendly and knowledgeable has us fixed in no time
I got fiber about three weeks ago and love it . Deff worth it if you are a gamer. Went in and met the ceo of the company and he even gave me his personal number Incase I needed anything so I have no idea why people had issues. I pay 70 for fiber and was paying a 100 in Fl
I was an early adopter (placed $10 reserve) for their program to add fiber to base housing. They promised me that I would take precedence in receiving their fiber internet once the installation was finished. Installation was finished 2 …
TV service is constantly buffering and the picture is quite often distorted. Most days, unable to watch. Today is one of those days. Internet service is fantastic.
When I was stationed at Cannon these guys were amazing. So glad I was able to drop the other terrible option. I wasn’t even planning on writing a review but because my current base is ran by an Xfinity monopoly, I wanted to make sure these guys were still in business.
Was having trouble with our service on base housing, so we called for help. About 30mins later a technician texted my number and had me do a few things to try and get my WiFi back up and nothing worked. So he told me a tech would be out …
Love it, customer service is great and the speed is fast and reliable, fiber optic modem is included in the monthly price, no extra charges. Highly recommend it. Have not call tech support since the service, because it was not needed.
Never had a problem with this internet provider. From installation to my last bill, I moved and wished I could take plateau fiber with me. I love that my bill was the exact same every month and for way cheaper than the other providers. If you are in their service area I highly recommend Plateau.
This company has the best customer service! Anna was very polite and kind, she couldn’t take care if the problem, but she made sure she had my correct number. She called me back with a solution within minutes. In todays negative climate it was refreshing to have such good service!
Tv service is terrible and getting worse. Most channels are out often mostly on weekends. They always says wire is cut. Getting tired of excuses. You take my money every month. I’m ready to cancel. Cable tv is on its last leg anyway
I have been a customer for 6 years and very pleased with the service. Set up was fast and easy and when it came time to move canceling my service was no hassle. I only hope I can find a service provider at my new house that is as good as they are. Thanking you for setting the bar high.
We have had service with Plateau for 3 years. Worst tv service I every had. It buffers constantly. Unable to watch tv. Internet is always freezing up. Called company and the last response was nothing they could do. It’s not their fault lol. But bill comes regularly.
Fantastic customer service and tech support. We had our fiber optic line installed last week and the two young men who did the work were outstanding — very professional, courteous, quick, and they left things spotless when they finished.
Plateau got my business account started in less than 24 hours after I requested the service. Outstanding! Our rep Jana Cox has been awesome to work with. She jumped right in and made sure we had everything we needed. 100% recommend these guys for your business and home data service.
Fast service. Went to pay my bill. Awesome price and service never fails
First and Foremost. The Technicians were Excellent in Service and Knowledge! Answered all my questions and even showed me a few things. Great group of gentleman, friendly courteous and knew what they were doing! Professionals! Gosh, why did …
I’ve had services with this company for more than two years. And if it wasn’t the only option in my area, I would cancel today. TERRIBLE coverage. Customer service reps are kind and helpful, which is the only reason this rating is not a 1. …
A new 5 G router was installed, everything worked well until I tried to use our printer. I called and spoke to several courteous technicians, but could not get the printer to work. I even bought a new printer, but still no one could get it …
Absolutely brilliant company! From the whole company, tech support, sales, everyone. They just completed the impossible on making my tech life simplified from running a business anywhere in the world. They successfully integrated two …